PSC Falcon 4620 User manual

Falcon
®
4620
Windows
®
Vehicle Mount Computer
Users Guide
R44-2394.book Page 0 Wednesday, June 25, 2003 10:32 AM

PSC Inc.
959 Terry Street
Eugene, Oregon 97402
Telephone: [phone]
Fax: [phone]
Copyright ©2003 PSC Inc. An Unpublished Work - All rights reserved. No part of the contents of this documentation or the pro-
cedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of
PSC Inc. or its wholly owned subsidiaries (“PSC”). Owners of PSC products are hereby granted a non-exclusive, revocable
license to reproduce and transmit this documentation for the purchaser's own internal business purposes. Purchaser shall not
remove or alter any proprietary notices, including copyright notices, contained in this documentation and shall ensure that all
notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting PSC Customer Administra-
tion. Electronic versions will either be downloadable from the PSC web site (www.pscnet.com) or provided on appropriate
media. If you visit our web site and would like to make comments or suggestions about this or other PSC publications, please let
us know via the “Contact PSC” page.
Disclaimer
Reasonable measures have been taken to ensure that the information included in this manual is complete and accurate. How-
ever, PSC reserves the right to change any specification at any time without prior notice.
PSC is a registered trademark of PSC Inc. The PSC logo is a trademark of PSC. All other trademarks and trade names referred
to herein are property of their respective owners.
Falcon®is a registered trademark of PSC Inc. and of its wholly owned subsidiaries.
Microsoft®Windows®, Windows®2000, and Windows®XP, are registered trademarks of Microsoft Corporation.
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User’s Guide i
Table of Contents
PSC Falcon
®
4620 Windows
®
End User License Agreement ................................. v
Microsoft
®
Windows
®
End User License Agreement......................................... viii
PSC Falcon
®
4620 Warranty ............................................................................... ix
Electrical Warnings, Safety Precautions & Regulatory Statements ...................... x
Electrical Warnings ......................................................................................................... x
Safety Precautions ......................................................................................................... x
Regulatory Statements .................................................................................................. xi
Radio Frequency Interference ................................................................................... xi
Canadian Compliance Statement ............................................................................... xi
Chapter 1. About this Guide ................................................................................. 1
How to Use This Manual ..................................................................................................1
Document Overview .......................................................................................................1
Document Conventions ..................................................................................................2
Mouse & Stylus Actions ............................................................................................3
Unpacking Your Falcon 4620 ............................................................................................3
Registering Your PSC Product ..........................................................................................4
Chapter 2. Installing the Falcon
®
4620 ................................................................ 5
Overview ......................................................................................................................5
Installation Quick Start ...................................................................................................5
Top/Wall Mounting Components .......................................................................................6
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ii Falcon® 4620 VMC
Wall Mount Bracket ..................................................................................................6
Swing Arm Mounting Bracket .....................................................................................7
Computer Back Plate ................................................................................................7
Keyboard Mounting Tray ...........................................................................................7
Scanner Mounting Tray .............................................................................................8
Top/Wall Mounting Assembly ...........................................................................................8
Top/Wall Mount Installation ........................................................................................... 10
Attach the Falcon 4620 to the Mounting Bracket ......................................................... 10
Connect the Cables for Peripherals and Accessories .................................................... 11
Connect the Keyboard ...................................................................................... 12
Connect the Optional PowerScan Scanner ............................................................ 12
Mount the Keyboard and PowerScan Trays .......................................................... 13
Connect the Antenna (optional) ......................................................................... 13
Connect to the Ethernet .................................................................................... 14
Connect a Mouse ............................................................................................. 14
Bare Leads Power Cable .......................................................................................... 14
Install the Software ................................................................................................ 14
Ram Ball Mounting Assembly ......................................................................................... 15
Ram Ball Mounting Components ............................................................................... 15
Mounting Bracket Assembly ..................................................................................... 15
Chapter 3. Getting Started ................................................................................ 19
Overview .................................................................................................................... 19
Powering the Falcon 4620 ............................................................................................. 19
Turning the Unit On ................................................................................................ 19
Power Supply ........................................................................................................ 20
Turning the Unit Off ............................................................................................... 20
Rebooting the Falcon 4620 ...................................................................................... 21
Backup Battery ...................................................................................................... 21
Using the Touchscreen .................................................................................................. 21
Calibrating the Touchscreen .................................................................................... 21
Adjusting the Brightness ......................................................................................... 22
Configuring the Falcon 4620 .......................................................................................... 23
Communicating with the Network ................................................................................... 23
Appendix A. Technical Specifications................................................................. 25
Basic System ............................................................................................................... 25
Upgrade Options (Factory Only) ..................................................................................... 26
Keyboard Specifications ................................................................................................ 26
Commercial Grade Keyboard ................................................................................... 26
Rugged NEMA4 Keyboard (Standard/5250) ................................................................ 26
Appendix B. Setting up and Configuring a PowerScan ....................................... 29
Overview .................................................................................................................... 29
PSC PowerScan RF Product Overview .............................................................................. 29
Built for Rugged Industrial Environments ............................................................ 29
Features ......................................................................................................... 30
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User’s Guide iii
PowerScan™ RF Mechanical Specifications ........................................................... 30
Connecting A PowerScan to the Falcon 4620 .................................................................... 30
Setup for Keyboard Wedge Interface ............................................................................. 31
Appendix C. Installing an RF Card...................................................................... 33
Overview .................................................................................................................... 33
Installing an RF Card with an Internal Antenna ................................................................. 33
Installing an RF Card with an External Antenna ................................................................ 34
Appendix D. Accessories and Peripherals .......................................................... 37
Overview .................................................................................................................... 37
Mounting Systems ........................................................................................................ 37
Keyboards ................................................................................................................... 40
Rugged NEMA4X Keyboard (Standard/5250) .............................................................. 40
Commercial Grade Keyboard ................................................................................... 41
On-Screen Virtual Keyboard .................................................................................... 41
Stylus .........................................................................................................................41
RF Accessories ............................................................................................................. 42
Other Accessories ........................................................................................................ 43
Appendix E. Maintenance, Troubleshooting, and Technical Support................... 45
Overview .................................................................................................................... 45
Maintaining the Falcon 4620 .......................................................................................... 45
Troubleshooting ........................................................................................................... 46
Hardware Troubleshooting ....................................................................................... 46
Issues with Turning Unit On/Off ......................................................................... 46
Display Issues ................................................................................................. 46
Hard Drive Issues ............................................................................................ 46
Keyboard Issues .............................................................................................. 46
Network Issues ................................................................................................ 46
USB Booting Issues .......................................................................................... 47
Software Troubleshooting ........................................................................................ 47
Touchscreen Issues .......................................................................................... 47
Network Issues ................................................................................................ 47
RF Connectivity Troubleshooting .............................................................................. 48
PSC Technical Support .................................................................................................. 49
PSC Website Support ........................................................................................ 49
PSC WebsiteTekForum ...................................................................................... 49
Reseller Technical Support ................................................................................ 49
Telephone Technical Support ............................................................................. 49
Index................................................................................................................. 51
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iv Falcon® 4620 VMC
NOTES
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User’s Guide v
PSC Falcon
®
4620 Windows
®
End User License Agreement
Notice to End User: The PSC Product you have acquired contains Software, which is integral to the product’s operation. This Software is being provided to
you under license, subject to the terms and conditions of this Agreement. If you use the PSC Product, you will be deemed to have accepted the terms and
conditions of this Agreement. If you do not intend to be bound to the terms of this Agreement, PSC is not willing to license the Software to you, you may not
use the PSC Product or the Software, and you must contact the party from whom you acquired the PSC Product for instructions.
This End User Software License Agreement (“Agreement”) is a legally binding agreement governing the licensing of the Software and Documentation by
PSC Inc. and its wholly owned subsidiaries and affiliates (“PSC”) to the entity or person who has purchased or otherwise acquired a PSC Product (“End
User”). For purposes of this Agreement, any software that is associated with a separate end-user license agreement is licensed to you under the terms of
that license agreement. PSC and End User hereby agree as follows:
1. Definitions.
1.1 “Documentation” means materials such as user’s guides, program reference guides, quick reference guides, manuals, or similar materials associated
with or related to the PSC Product, whether in printed, “online”, or other form.
1.2 “Proprietary Information” means: (a) source code, object code, software, documentation, and any related internal design, system design, data base
design, algorithms, technology, technical data or information, implementation techniques, and trade secrets related to the Software, (b) any other trade
secrets marked appropriately or identified as proprietary or confidential, and (c) any information that End User, under the circumstances, should recognize as
confidential. Proprietary Information does not include any information that the receiving party can establish was (1) in the public domain, (2) already in the
receiving party’s possession or rightfully known prior to receipt, (3) rightfully learned from a third party not in violation of any other's proprietary rights, or (4)
independently developed without access to Proprietary Information.
1.3 “PSC Product” means PSC's Falcon®4620 product and/or follow-on products that utilize the Microsoft®Windows® 2000 or Windows® XP operating sys-
tems, including all preloaded Software in or provided in connection with the PSC Product and all Documentation related to such product, which has been pur-
chased or otherwise acquired by End User, whether obtained directly or indirectly from PSC.
1.4 “Software” means any software or computer programs of PSC or its third party licensors in machine readable form which is either preloaded in or pro-
vided in connection with the PSC Product, whether obtained directly or indirectly from PSC, including any related update or upgrade such as enhancements
or modifications.
2. Scope Of License Granted.
2.1 PSC grants to End User a non-exclusive, non-transferable, perpetual license to use the Software, solely on a PSC Product, in machine-readable form
only, solely for End User's internal business purposes. This Agreement does not convey ownership of the Software to End User. Title to the Software shall be
and remain with PSC or the third party from whom PSC has obtained a licensed right. As used in this Agreement, the term “purchase” or its equivalents when
applied to the Software shall mean “acquire under license.”
2.2 End User shall not copy, modify, decompile, disassemble, reverse engineer, or otherwise reproduce or remanufacture the Software, whether modified or
unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer the Software to any other person or organization, for purposes other
than as expressly provided in this Agreement, without PSC’s prior written consent.
3. Transfers, Support.
3.1 Any copying, installing, reproduction, remanufacture, reverse engineering, electronic transfer, or other use of the Software on other than a PSC Product
will be a material breach of this Agreement.
3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer a PSC Product containing Software to any third party unless
such third party agrees with PSC in writing to be bound by the terms and conditions of this Agreement. Any such transfer of a PSC Product absent such
agreement shall be null and void.
3.3 End User may obtain support for Software from PSC at PSC’s standard support fees and under PSC’s standard support terms and conditions in effect at
the time the support is requested.
4. Intellectual Property.
End User acknowledges that the Software constitutes valuable trade secrets of PSC or PSC’s third party licensors and that the Software is protected by intel-
lectual property laws and treaties. The license set forth in this Agreement does not transfer to End User any ownership of PSC’s or its third party licensors'
R44-2394.book Page v Wednesday, June 25, 2003 10:32 AM

Appendix
vi Falcon® 4620 VMT
copyrights, patents, trademarks, service marks, trade secrets, or other intellectual property rights and End User shall have no right to commence any legal
actions to obtain such rights. End User shall not remove, modify, or take any other action that would obscure any copyright, trademark, patent marking, or
other intellectual property notices contained in or on the PSC Product.
5. Proprietary Information.
5.1 End User acknowledges that Proprietary Information is the confidential, proprietary, and trade secret property of PSC and PSC’s third party licensors and
End User acquires no right or interest in any Proprietary Information.
5.2 End User shall not disclose, provide, or otherwise make available the Proprietary Information of PSC or its third party licensors to any person other than
End User’s authorized employees or agents who are under confidentiality agreement, and End User shall not use the Proprietary Information other than in
conjunction with use of the PSC Product exclusively for End User’s internal business purposes. End User shall take steps to protect the Proprietary Informa-
tion no less securely than if it were End User's own intellectual property.
5.3 The provisions of this Proprietary Information Section shall survive and continue for five (5) years after the termination of this Agreement.
6. Limited Warranty.
6.1 PSC warrants that, under normal use and operation, the PSC Product will conform substantially to the applicable Documentation for the period specified
in the Documentation. During this period, for all reproducible nonconformities for which PSC has been given written notice, PSC will use commercially rea-
sonable efforts to remedy nonconformities verified by PSC. End User agrees to supply PSC with all reasonably requested information and assistance neces-
sary to help PSC in remedying such nonconformities. For all defects reported to PSC within the warranty period, PSC’s liability is limited to providing End
User with one copy of corrections or responding to End User's problem reports according to PSC's standard assistance practices. PSC does not warrant that
the product will meet End User's requirements or that use of the product will be uninterrupted or error free, or that PSC's remedial efforts will correct any non-
conformance. This limited warranty does not cover any product that has been subjected to damage or abuse, whether intentionally, accidentally, or by
neglect, or to unauthorized repair or unauthorized installation, and shall be void if End User modifies the product, uses the product in any manner other than
as established in the Documentation, or if End User breaches any of the provisions of this Agreement.
6.2 EXCEPT AS PROVIDED IN THIS AGREEMENT, THE PSC PRODUCT IS PROVIDED “AS IS” AND PSC MAKES NO WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PRODUCT, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
7. Infringement.
7.1 PSC will defend End User against any claim in a lawsuit that the PSC Product furnished hereunder infringes a United States patent or copyright of a third
party and PSC will pay any damages finally awarded against End User by a court of competent jurisdiction that are attributable to such claim or will pay End
User’s part of any settlement that is attributable to such claim, provided, that 1) End User notifies PSC promptly in writing of the claim, 2) PSC controls the
defense or settlement of the claim, and 3) End User cooperates fully with PSC in such defense or settlement. All notices of a claim should be sent to PSC
Inc., Legal Department, 111 SW Fifth Ave. Suite 4100, Portland, OR 97204-3644.
7.2 In the defense or settlement of any such claim, PSC may, at its option, 1) procure for End User the right to continue using the PSC Product, 2) modify the
PSC Product so that it becomes non-infringing, 3) replace the PSC Product with an equivalent product not subject to such claim, or 4) provide End User an
opportunity to return the PSC Product and receive a refund of the purchase price paid, less a reasonable allowance for use.
7.3 PSC shall have no liability to End User for claims of infringement based upon 1) the use of any PSC Product in combination with any product which PSC
has not either furnished or authorized for use with such PSC Product 2) the use of any PSC Product designed, manufactured, or modified to the specifica-
tions of End User, or 3) End User’s modification of the PSC Product without written authorization from PSC.
7.4 THE FOREGOING STATES PSC’S COMPLETE AND ENTIRE OBLIGATION CONCERNING CLAIMS OF PATENT, COPYRIGHT, OR OTHER INTEL-
LECTUAL PROPERTY INFRINGEMENT, CANCELS AND SUPERCEDES ANY PRIOR AGREEMENTS, WHETHER ORAL OR WRITTEN, BETWEEN THE
PARTIES CONCERNING SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST, CONTEMPORANEOUS, OR FUTURE AGREE-
MENTS OR DEALINGS BETWEEN THE PARTIES, WHETHER ORAL OR WRITTEN, EXCEPT AS SET FORTH IN A FUTURE WRITING SIGNED BY
BOTH PARTIES.
8. Limitation Of Liability.
EXCEPT AS PROVIDED IN SECTION 7, PSC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER PARTY. IN NO EVENT
SHALL PSC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR THE PSC PRODUCT. UNDER NO
CIRCUMSTANCES SHALL PSC BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA, INTERRUPTION OF BUSINESS
OR SERVICE, OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR OTHER SIM-
ILAR DAMAGES, EVEN IF PSC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Appendix
User’s Guide vii
9. Government Restricted Rights; International Use.
9.1 Use, duplication, or disclosure of the Software by the U.S. Government is subject to the restrictions for computer software developed at private expense
as set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g), or 52.227-19 or in the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.
9.2 If End User is using the PSC Product outside of the United States, End User must comply with the applicable local laws of the country in which the PSC
Product is used, with U.S. export control laws, and with the English language version of this Agreement. The provisions of the “United Nations Convention on
International Sale of Goods” shall not apply to this Agreement.
10. Termination.
10.1 Either party may terminate this Agreement or any license granted under this Agreement at any time upon written notice if the other party breaches any
provision of this Agreement.
10.2 Upon termination of this Agreement, End User immediately shall cease using any non-preloaded software and shall return to PSC or destroy all non-
preloaded software covered by this Agreement, and shall furnish PSC with a certificate of compliance with this provision signed by an officer or authorized
representative of End User. For preloaded software, End User agrees to sign a waiver prepared by PSC concerning further use of the preloaded Software.
End User’s resumed or continued use of the preloaded Software after termination shall constitute End User’s agreement to be bound by the terms and con-
ditions of this Agreement for such use.
11. General Provisions.
11.1 Entire Agreement; Amendment. This document contains the entire agreement between the parties relating to the licensing of the Software and super-
sedes all prior or contemporaneous agreements, written or oral, between the parties concerning the licensing of the Software. This Agreement may not be
changed, amended, or modified except by written document signed by PSC.
11.2 Notice. All notices required or authorized under this Agreement shall be given in writing, and shall be effective when received, with evidence of receipt.
Notices to PSC shall be sent to the attention of Contract Administration, PSC Inc., 959 Terry Street, Eugene, OR 97402, or such other address as may be
specified by PSC in writing.
11.3 Waiver. A party’s failure to enforce any of the terms and conditions of this Agreement shall not prevent the party’s later enforcement of such terms and
conditions.
11.4 Governing Law; Venue: This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the
State of Oregon U.S.A, without regard to the rules governing conflicts of law. The state or federal courts of the State of Oregon located in either Multnomah
or Lane counties shall have exclusive jurisdiction over all matters regarding this Agreement, except that PSC shall have the right, at its absolute discretion, to
initiate proceedings in the courts of any other state, country, or territory in which End User resides, or in which any of End User's assets are located.
11.5 Attorneys’ Fees. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to reason-
able attorneys’ fees, both at trial and on appeal.
- END -
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User’s Guide viii
Microsoft
®
Windows
®
End User License Agreement
Microsoft®has contractually obligated PSC Inc. to include the following information as part of our software end user license agreement:
You have acquired a device (“DEVICE”) that includes software licensed by PSC Inc. from Microsoft licensing Inc. or its affiliates (“MS”). Those installed soft-
ware products of MS origin, as well as associated media, printed materials, and “'online” or electronic documentation (“SOFTWARE”) are protected by inter-
national intellectual property, laws and treaties. The SOFTW.ARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE, INSTEAD,
PROMPTLY CONTACT PSC FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLU-
DIING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS
CONSENT).
GRANT OF SOFTWARE LICENSE, This EULA grants you the following license:
You may use the SOFTWARE only on the DEVICE....
• NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PSC HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFT-
WARE IN THE DEVICE, AND MS HAS RELIED UPON PSC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS
SUITABLE FOR SUCH USE.
• NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided “AS IS” and with all faults. THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY, AND EFFORT INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WAR-
RANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT, IF YOU HAVE RECEIVED
ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT
BINDING ON, MS.
• Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant and is not designed,
manufactured, or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the
operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in
which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage. Sun Microsystems,
Inc. has contractually obligated MS to make this disclaimer.
• No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSE-
QUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE.
THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR
ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00).
• Limitations on Reverse Engineering, Decompilation, and Disassembly, You may not reverse engineer, decompile, or disassemble the SOFTWARE,
except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
• SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part of a perma-
nent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all
prior versions of the SOFTWARE.
• EXPORT RESTRICTIONS, You acknowledge that SOFTWARE is of US-origin. You agree to comply with all applicable international and national
laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination
restrictions issued by U.S. and other governments. For additional information on exporting the SOFTWARE, see http://www.microsoft.com/
exporting/.
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User’s Guide ix
PSC Falcon
®
4620
Warranty
Warranty
PSC warrants to Customer that PSC's products will be free from defects in materials and workmanship for a period of 1 year from product shipment. In order
to obtain service under this Warranty, Customer must notify PSC of the claimed defect before the expiration of the Warranty period and obtain from PSC a
return authorization number for return of the product to designated PSC service center. If PSC determines Customer’s claim is valid, PSC will repair or
replace product without additional charge for parts and labor. Customer shall be responsible for packaging and shipping the product to the designated PSC
service center, with shipping charges prepaid. PSC shall pay for the return of the product to Customer if the shipment is to a location within the country in
which the PSC service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products
returned to any other locations.
Warranty is subject to the limitations and exclusions set forth in the paragraphs that follow.
WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS.
Exclusions
Warranty coverage shall not apply to any claimed defect, failure or damage which PSC determines was caused by: abuse, neglect, improper use of product;
failure to provide product maintenance, including but not limited to cleaning of the display in accordance with product reference guide; installation or service
of product by other than PSC representatives; use of product with any other instrument, equipment or apparatus; modification or alteration of product or units
with Warranty Void labels that have been tampered with. External cables and replacement of upper window/cartridge due to scratching, stains or other deg-
radation will not be covered under the Warranty. External power supplies returned for service must be accompanied by the original product for performance
of service.
Returned products that PSC inc. has determined are not covered by Warranty, will be charged PSC Inc. standard repair rates then in effect for repair of prod-
uct. Replacement of display due to scratching, stains or other degradation will not be covered under Warranty. If a product is determined to be not repairable
customer will be notified and product may be returned to customer at their request. A minimum repair fee may be charged.
Limitation of Liability
PSC's REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCT AS SET FORTH ABOVE IS THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY ON
ACCOUNT OF CLAIMS OF BREACH OF WARRANTY OR PRODUCT DEFECT. UNDER NO CIRCUMSTANCES WILL PSC BE LIABLE TO CUSTOMER
OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT DAMAGES
REGARDLESS OF WHETHER PSC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Assignment
Customer may not assign or otherwise transfer its rights or obligations under Warranty except to a purchaser or transferee of product. No attempted assign-
ment or transfer in violation of this provision shall be valid or binding upon PSC.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to PSC. PSC shall assume risk of loss or damage for product in PSC's possession or product
being returned to Customer by PSC, except such loss or damage as may be caused by the negligence of Customer, its agents or employees. In the absence
of specific written instructions for the return of product to Customer, PSC will select the carrier, but PSC shall not thereby assume any liability in connection
with the return shipment.
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User’s Guide x
Electrical Warnings, Safety
Precautions & Regulatory Statements
Electrical Warnings
Safety Precautions
The PSC Falcon 4620 is a powerful, compact, rugged computer, ready for
installation in mobile environments. However, there are some safety precau-
tions you should take to protect the computer from unnecessary damage.
WARNING
To ensure safe operation when using the standard 110/220 VAC Power supply, the
three prong electrical plug must be inserted into a standard three prong electrical
power plug. The power plug should be grounded through the normal wiring.
During installation, make sure that the main outlet socket is easily accessible; this
allows users to remove the computer from the power supply by unplugging the unit.
Only three-prong, grounded extension cords should be used. Improperly wired
extension cords are a major cause of fatalities!
Only use PSC approved accessories and peripherals.
CAUTION
Do not place the computer near a television or radio receiver.
Keep the computer away from magnets and from magnetic fields.
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Appendix
User’s Guide xi
Regulatory Statements
Radio Frequency Interference
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may cause harmful
interference, and
2. This device must accept any inter-
ference received, including inter-
ference that may cause undesired
operation.
This equipment has been tested and
found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with these
instructions, may cause harmful interference to radio communications. How-
ever, there is no guarantee that interference will not occur in a particular instal-
lation. If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the fol-
lowing measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canadian Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe A est confirme à la norme NMB-003 du
Canada.
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Appendix
xii Falcon® 4620 VMT
NOTES
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User’s Guide 1
Chapter 1
About this Guide
How to Use This Manual
This User’s Guide contains instructions for the PSC Falcon 4620, including
installation, configuration, and use of its software, peripherals, accessories, bat-
teries, and cables.
Document Overview
This section of the manual provides an overview of the manual’s contents and
organization:
• To view the PSC Software License Agreement, refer to “PSC Falcon®
4620 Windows® End User License Agreement” located on page v.
• To view the Microsoft Windows Software License Agreement, refer to
“Microsoft® Windows® End User License Agreement” , located on
page viii.
• To view the PSC Falcon 4620 Warranty, refer to “PSC Falcon® 4620
Warranty” , located on page ix.
• To view cautions, warnings, and safety material for this unit, refer to
“Electrical Warnings, Safety Precautions & Regulatory Statements” ,
located on page x.
• This first chapter, “About this Guide” provides an overview of the man-
ual contents and document style conventions.
•RefertoChapter2, for mounting assembly instructions, connecting the
cables, and “Installing the Falcon® 4620” on your vehicle, on page 5.
•Chapter
3, “Getting Started” on page 19, discusses powering up the Fal-
con 4620, working with the Touchscreen, and setting up a mouse.
• Refer to Appendix A, “Technical Specifications” , on page 25, for specifi-
cations of the Falcon 4620.
• Refer to Appendix B, for information on “Setting up and Configuring a
PowerScan” with the Falcon 4620.
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About this Guide
2Falcon® 4620 VMC
• Refer to Appendix C, for information on “Installing an RF Card” in the
Falcon 4620.
• Refer to Appendix D, “Accessories and Peripherals” for a list of all avail-
able accessories, peripherals, and their specifications, on page 37.
• Refer to Appendix E for information on “Maintenance, Troubleshoot-
ing, and Technical Support” , on page 45.
Document Conventions
Formatting conventions are used throughout this guide to provide a consistent
method for representing the user interface and vehicle mount computer mate-
rial. This guide also provides special conventions for information of high inter-
est, in the form of notes, cautions, and warnings.
Keystrokes. Filenames, file paths, field selections from a pull-down list, and
data or keystrokes entered by the user are shown in this monospaced type-
face.
Windows Controls. Windows controls including task bar icons, menubar
sequences, prompts, dialog boxes, fields, pull-down lists, checkboxes and
radio-buttons are printed in this bold typeface.
Notes appear throughout the manual to provide additional information on a topic,
including technical details, exceptions to instructions and other pertinent
information. These notes are identified by the notepad symbol to the left.
CAUTION
Cautions indicate potential damage to data, battery, or the Falcon 4620 vehicle mount
computer if directions on are not followed correctly. They also indicate when you
should take care to use the correct PSC accessories, parts and connectors.
WARNING
Warnings indicate potential damage to the Falcon 4620 vehicle mount computer,
accessories, and/or peripherals if the directions in the manual are not followed
correctly.
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Unpacking Your Falcon 4620
User’s Guide 3
Mouse & Stylus Actions
Your Falcon 4620 vehicle mount computer may come with an integrated key-
board mouse (on a NEMA4 keyboard) and/or a stylus. This section describes
actions that you take with the mouse or the stylus and how they are referred to
in this manual.
Select (Click or Tap). Press and immediately release the left mouse button
without moving the mouse or tap with the stylus and release. Clicking and
tapping are used to select specific buttons on various forms and tables.
Double-Click/Double-Tap. Click the left mouse button twice in rapid suc-
cession or tap twice with the stylus. Used to initiate an application.
Right Click/Tap and Hold. Press and hold the right mouse button without
moving the mouse or tap and hold the stylus to view the context menu.
Unpacking Your Falcon 4620
Unpack your Falcon 4620 carefully and make sure that you have received
everything that you ordered. Refer to your packing slip for an exact list of
items delivered which may include some or all of the following items:
• The Falcon 4620 Vehicle Mount Computer
• Vehicle Mount Computer Power Cable
•Windows
®XP or Windows® 2000 Software License
•Falcon®4620 User’s Guide
If any part is missing, please contact PSC at [phone] (toll-free in the
USA) or [phone].
Never use a pen, pencil, or other sharp object on the Falcon 4620’s touchscreen
display. Use only a PSC accessory stylus or other plastic-tipped pens intended for
use with a touchscreen-sensitive display. Order or replace a missing stylus from your
authorized dealer.
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About this Guide
4Falcon® 4620 VMC
Registering Your PSC Product
PSC values your feedback. Please take a few moments and complete the Prod-
uct Registration form located on PSC's website. Registering your products
ensures that you will be informed of the latest product news, software updates
and other future developments from PSC.
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User’s Guide 5
Chapter 2
Installing the Falcon
®
4620
Overview
The Falcon®4620 Vehicle Mount Computer (VMC) is compact, powerful
and rugged PC, ready for installation in mobile environments. Card slots
allow expansion of the Falcon 4620 by adding hard disks, flash card, and/or
radio cards. Refer to Appendix Afor a table of specifications and upgrade
options for your Falcon 4620 Vehicle Mount Computer.
This chapter contains the following topics on installing the Falcon 4620:
• “Installation Quick Start” , below.
• “Top/Wall Mounting Components” starting on page 6.
• “Top/Wall Mounting Assembly” starting on page 8.
• “Top/Wall Mount Installation” starting on page 10.
• Alternative “Ram Ball Mounting Assembly” starting on page 15.
Installation Quick Start
Complete the following sequence of events:
1. Refer to the appropriate mounting assembly:
• Connect the computer back plate to either the “Wall Mount Bracket”
on page 6or the “Swing Arm Mounting Bracket” on page 7.
• Or use the alternative “Ram Ball Mounting Assembly” starting on
page 15.
2. Collect and check your “Top/Wall Mounting Components” on page 6or
“Ram Ball Mounting Components” on page 15 to make sure you have
all the necessary mounting bracket parts.
3. Complete the “Top/Wall Mounting Assembly” according to the direc-
tions on page 8or “Mounting Bracket Assembly” on page 15.
4. Next “Attach the Falcon 4620 to the Mounting Bracket” according to
the directions on page 10 or page 16.
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Installing the Falcon®4620
6Falcon® 4620 VMC
5. “Connect the Cables for Peripherals and Accessories” on page 11 or
page 16.
6. If you are using the Wall or Top mount, mount the assembly on the
forklift or wall using four (4) U-bolts/nuts for a forklift and eight (8)
bolts/nuts on a wall or other vertical surface.
7. Attach the keyboard bracket as per the instructions on page 13 or
page 17.
8. Connect the power cord by following the directions in “Bare Leads
Power Cable” starting on page 14 or page 16.
9. Turn the Falcon 4620 on by pressing the power button, located along
the right side, (with the display facing you). Refer to “Powering the Fal-
con 4620” on page 19 for more information.
10. “Install the Software” starting on page 14.
11. To start using the Falcon 4620 right away, refer to “Getting Started”
starting on page 19.
Top/Wall Mounting Components
Each description has a drawing next to it showing the bracket or tray. Refer to
the following illustrations for more information:
• Exploded: page 8
• Assembled: page 9
• Side view, assembled, page 9
Tool required. A #2 Phillips Head screwdriver.
Wall Mount Bracket
Use the wall mount bracket to mount the
Falcon 4620 computer to a wall or other
flat, vertical surface.
• One wall mount bracket
• Eight (8) screws or bolts (customer provided)
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