PuraFlame WESTERN EF42D-45D User manual

ELECTRIC FIREPLACE INSERT
Model No.: WESTERN (EF42D-45D)
OWNER’S MANUAL
WARNING
Read and understand this entire owner’s manual, including all safety
information, before plugging in or using this product. Failure to do so could
result in fire, electric shock, or serious personal injury.
CAUTION Keep this owner’s manual for future reference. If you sell or give this product
away, make sure this manual accompanies this product.
NO VENTING REQUIRED
120V AC; 60 Hz; 1500 Watts

2
CONTENTS
Important Safety Information ……………………………………………………....................................... 3
Preparation …………………………………………………………………………………………….….…... 5
Product Dimension …………………………………………………………………………………….……. 6
Assembly ……………………………………………………………………………………………….……... 7
Battery Information ………………………………………………………………………………………..… 7
Operation ……………………………………………………………………………………...………………. 8
Control Panel ………………………………………………………………………...………………… 9
Remote Control …………………………………………………………………………………...….. 10
Care and Maintenance ………………………………………………………………………………….…. 11
Schematic Diagram ………………………………………………………………………………………... 12
FAQ – Frequently Asked Questions ……………………………………………..……………………… 13
Troubleshooting Guide ………………………………………………………...………………………….. 14
Limited Warranty …………………………………………………………………………………………… 15
Customer Service ………………………………………………………...………………………………… 15

3
IMPORTANT SAFETY INFORMATION!
WARNING
zRead all instructions before using this heater!
zThis heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If
provided, use handles when moving this heater. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front
of the heater, and keep them away from the sides and rear.
zExtreme caution is necessary when any heater is used by or near children or invalids and
whenever the heater is left operating and unattended.
zDO NOT operate any heater with a damaged cord or plug or after the heater malfunctions,
has been dropped or damaged in any manner. Discard heater, or return to authorized
service facility for examination and/or repair.
zDO NOT run power cord under carpeting. DO NOT cover power cord with throw rugs,
runners, or similar coverings. DO NOT route power cord under furniture or appliances.
Arrange power cord away from traffic area, and where it will not be tripped over.
zDO NOT insert or allow foreign objects to enter any ventilation or exhaust opening, as
this may cause electric shock or fire, or damage the heater.
zTo prevent a possible fire, DO NOT block air intakes or exhaust in any manner. Doing so could
cause a fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.
zA heater has hot and arcing or sparking parts inside. DO NOT use it in areas where
gasoline, paint, or flammable liquids are used or stored.
zUse this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause fire, electric shock, or injury to persons.
zALWAYS plug heaters directly into a wall outlet/receptacle. NEVER use with an
extension cord or relocatable power tap (outlet/power strip).
zConnect to properly grounded outlets ONLY.
zDO NOT place the heater near a bed because objects such as pillows or blankets can fall off
the bed and be ignited by the heater.
zNEVER use this heater in bathrooms, laundry rooms, or any other location where the heater
could fall into a bathtub or pool, become damp, or come in contact with water.
zAVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other
blockage. Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.
zNEVER permanently install in a recessed area of the wall. This may result in blocked air
flow, overheating, or fire.
zWARNING: DO NOT DEPEND ON THE POWER SWITCH THE SOLE MEANS OF
DISCONNECTING POWER WHEN SERVICING OR MOVING THE HEATER. ALWAYS
UNPLUG THE POWER CORD.
zWARNING: REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK---DO NOT USE THIS
HEATER WITH ANY SOLID STATE SPEED CONTROL DEVICES.
zFor residential use only! NOT for commercial use! Any commercial or public use of this

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heater voids all warranties, and could cause injury.
zThis product is not intended to be a primary heat source. It is for supplemental heat only.
zINDOOR use only! NEVER use this heater outdoors! Doing so may result in electric shock!
zRisk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
zNEVER modify this heater. Doing so could result in personal injury or property damage.
Modification of this fireplace completely voids all warranties.
zALWAYS turn this heater off before unplugging it from the outlet.
zALWAYS disconnect this unit from the power supply before performing any assembly or
cleaning, or before relocating the electric fireplace.
zNEVER leave this heater unattended. ALWAYS unplug this heater when not in use.
zALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet.
zONLY use this heater on a 120V AC 15-Amp circuit. NEVER overload the circuit. If this heater
trips the circuit breaker, unplug all other appliances on the same circuit before the next use.
Avoid plugging other appliances into the same circuit as this heater.
zNEVER plug this heater into an outlet that is old, cracked, or has any loose wires or
connections. Plugging this heater into a faulty outlet could result in electric arcing within the
outlet that could cause the outlet to overheat or catch fire.
zALWAYS check your heater cord and plug connections with each use!
i) MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or loose plugs can
cause the outlet to overheat.
ii) Heaters draw more current than small appliances. Overheating may occur even if it has not
occurred with the use of other appliances.
iii) During use check frequently to see if the plug outlet or faceplate is HOT!
iv) If the outlet or faceplate is HOT, discontinue use immediately and have a qualified
electrician inspect and/or replace the faulty outlets.
zThis heater has a polarized plug (one blade is wide
r
than the other). As a safety feature to reduce the risk o
f
electrical shock, this plug is intended to fit in a polarized
outlet only one way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does not fit, contact a
qualified electrician. Do not attempt to defeat this safety
feature.
zSAVE THESE INSTRUCTIONS!

5
PREPARATION
DO NOT use this Electric Fireplace if any part has been under water. Immediately call a
qualified service technician to inspect and to replace any part of the electrical system if
necessary. Keep plastic wrapping away from children.
Unpacking the Electric Fireplace. Remove all parts and hardware from the carton and place them on a
clean, soft, dry surface. Check the parts list to make sure nothing is missing. Dispose of packaging
materials properly. Please recycle whenever possible. Keep the original packaging for future transport
and/or storage.
Firebox X 1 pc Owner’s Manual ×1 pc
POWER
FLAME
LOW
HIGH
Remote Handset ×1 pc Battery ×1 pc

6
PRODUCT DIMENSIONS
Fireplace Insert
Fireplace Mantel
Units:mm
Model
Width
（W）
Height
（H）
Depth
（D）
Mantel opening size Mantel Minimum Depth
（RD）
Width
（OW）
Height
（OH）
EF42D 630 545 220 580-610 510-540 205
EF43D 710 625 220 660-690 590-620 205
EF44D 810 625 220 760-790 590-620 205
EF45D 890 685 220 840-870 650-680 205
Units:inch
Model
Width
（W）
Height
（H）
Depth
（D）
Mantel opening size Mantel Minimum Depth
（RD）
Width
（OW）
Height
（OH）
EF42D 24.8 21.5 8.7 22.8-24 20.1-21.3 8.1
EF43D 28 24.6 8.7 26-27.2 23.2-24.4 8.1
EF44D 31.9 24.6 8.7 30-31.1 23.2-24.4 8.1
EF45D 35 27 8.7 33.1-34.3 25.6-26.8 8.1

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ASSEMBLY
ALWAYS unplug this fireplace heater before assembly or cleaning, or before relocating.
Failure to do so could result in electric shock, fire, or personal injury.
KEEP drapery and other furnishings at least 3ft /0.9m from the front and sides of the
electric fireplace.
AFTER installation, ensure that there is ≥0.004 ㎡ventilation area between inside and
outside of fireplace mantel.
Your new electric fireplace may be installed virtually anywhere in your home. However, when choosing a
location ensure that the general instructions are followed. For best results, install out of direct sunlight.
Power supply service must be either completed or placed within the electric fireplace prior to finishing to
avoid reconstruction.
When moving the insert into mantel, Do not let bottom of insert touch the mantel to avoid the scratch.
BATTERY INFORMATION
zThis remote control uses one CR2032 Lithium lon button cell battery (included).
zInstructions for battery installation are inside the Remote Control battery compartment.
zAlways replace the battery in the remote control with the same type of battery.
NEVER dispose of batteries in fire. Failure to observe this precaution may result in an
explosion.Dispose of batteries at your local hazardous material processing center, or as
required by local ordinances.

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OPERATION
Read and understand this entire owner’s manual, including all safety information, before
plugging in or using this product. Failure to do so could result in electric shock, fire,
serious injury, or death.
Power
Make sure the Power Switch, located on the control panel, is in the OFF position. Plug the power cord
into a 110~120 Volt 15 Amp outlet (see IMPORTANT SAFETY INFORMATION on Pages 3 and 4).
Make sure the outlet is in good condition and that the plug is not loose. NEVER exceed the maximum
amperage for the circuit. DO NOT plug other appliances into the same circuit.
Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe
temperature, the heater will automatically turn OFF. To reset:
1. Unplug the power cord from the outlet.
2. Turn the Power Switch on the CONTROL PANEL to OFF. Wait at least 5 minutes.
3. Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If they are,
use a vacuum to clean the vent areas.
4. With the Power Switch in the OFF position, plug the power cord back into the outlet.
5. If it switches off again, UNPLUG THE HEATER RIGHT AWAY! Have the outlets, wiring, and
breaker box inspected by a professional. Make necessary repairs before using the heater.
Heater Rating
Maximum heat output: 1500W (4600BTU); Maximum heating area: 400 square feet.
Operation
Review the IMPORTANT SAFETY INFORMATION on Pages 3 and 4 before operating.
NOTICE: When the heater is first turned on, a slight odor may be present. This is normal
and should not occur again unless the heater is not used for a long period of
time.
5
4
3
2
1
9
6
7
8
Heating Indicator Light
& Remote Receiver
Heating Indicator Light

9
Control Panel
Located on the right and top side panel of the fireplace.
BUTTON NAME FUNCTION
POWER
SWITCH
Turn on the main power supply. A long “beep” sound will be heard
when the switch is turned on On Position “I”.
Note: The remote control will lost the memory for function settings
when the switch is turned on Off Position “0”.
FLAME
The flame will be cycled Flame A – Flame B – Flame C – Flame Off.
Flame A: full bright flame + little blue
Flame B: full bright flame
Flame C: half bright flame
HEATER
The heater will be cycled Low – High – Heater Off. You will see the
indicator light illuminates on left to Power Switch. The indicator light
goes out within 10s.
Low: (●○)
High: (●●)
Note:
1. Heater can be used without flame.
2. Whether the heating is working depends on whether the settled
temperature by thermostat is higher than the environment
temperature.
3. The Fan works anterior to the heater about 10s, and turns off later
than the heater about 10s.
4. The indicator light in the lower fuel bed always illuminates when
heater is on.
5
4
3
2
1
9
6
7
8
THERMOSTAT
Start with setting 9 and when the room has reached a desired level,
turn the rotary switch counterclockwise until the thermostat just
‘clicks’ off. The thermostat will then maintain the room at the selected
level. To increase the temperature, turn the rotary switch clockwise
to a higher setting.

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Remote Control
NOTICE: Control panel Power Switch must be ON to use remote control.
Aim the remote control at the remote receiver. Make sure you hear a beep each
time you press the button! If not, the fireplace will not respond to the signal.
REMOTE BUTTON NAME FUNCTION
POWER
FLAME
LOW
HIGH
POWER
This fireplace can be easily operated by this button. All function
settings will be memorized if the fireplace is turned off by “Power
Button”. For next use, we can only push this button to have the
same settings (can both for flame and heater) as latest use.
For first time use, it will turn on Flame A.
FLAME
The flame will be cycled Flame A – Flame B – Flame C – Flame
Off.
LOW
HEAT To turn on the heater on half heat setting or turn off the heater.
HIGH
HEAT
To turn on the heater on full heat setting or turn off the heater.

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CARE AND MAINTENANCE
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in
electric shock, fire, or personal injury.
Cleaning
NEVER immerse in water or spray with water. Doing so could result in electric shock,
fire, or personal injury.
Metal:
zBuff using a soft cloth, slightly dampened with a citrus oil-based product.
zDO NOT use brass polish or household cleaners as these products will damage the metal trim.
Glass:
zUse a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.
zNEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Plastic:
zWipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
zNEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Vents:
zUse a vacuum or duster to remove dust and dirt from the heater and vent areas.
zClean the exterior of the fireplace with a slightly damp cloth or duster.
Maintenance
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in
electric shock, fire, or personal injury.
Electrical and Moving Parts:
zThe fan motors are lubricated at the factory and will not require lubrication.
zElectrical components are integrated in the fireplace and are not serviceable by the consumer.
Storage:
zStore heater in a clean dry place when not in use.
Replacement parts:
zUse only replacement parts supplied by the manufacturer. Use of any other parts, or modifying
the fireplace in any way, will void all warranties.
zNo internal parts are replaceable or serviceable.
WARNING! No other servicing should be performed by the consumer. Do not attempt to
service the unit yourself

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SCHEMATIC DIAGRAM
~
θ
~

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FAQ - FREQUENTLY ASKED QUESTIONS
zWhy does the fan blow before the heat comes on, and after the heater is turned off?
Heat and cool gradually. The fan blows when the heater is first turned on, and the heat is still
heating up. After the heater turns off, the fan will continue to blow air for 10 seconds. This allows
the fireplace to cool slowly, and helps prevent overheating.
zWhat does the fireplace beep? Can I turn the beeping off?
The beeps indicate that the signal from the control panel, or remote control, has been received
by the fireplace. The beeping cannot be turned off.
zWhy doesn’t the fireplace function change when remote control setting changes?
The fireplace function will only change if there is a beep after pressing the button. If you do not
hear a beep, try again. If you hear a beep, the fireplace function will change to match the remote
control setting.
zWhy does the remote control not work, or only work sometimes?
Check to make sure the batteries are good. If necessary, change to new batteries. If the remote
control is not aimed properly, if you are too far away, or if you are too far off to the side, the
signal may not reach the fireplace. Get closer, aim at the upper top corner of the screen (where
the red heat indicator light is located), and try again.
zHow do I change from high heat to low heater?
The heater is controlled by the heater button on the control panel, or the heater buttons on the
remote control.
zIs the thermostat setting accurate?
The temperature within a room can vary. Room size, fireplace location, air flow, sunlight, wall
type (interior vs. exterior), insulation, etc. all affect temperature. The fireplace setting may not
match your home thermostat exactly. This is normal. Try different thermostat setting on your
fireplace until you find one that is right for you.
zCan I use heater without flame effect?
The heater can be used without flame effect. But the indicator light on the lower fuel bed always
illuminates when heating on.

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TROUBLESHOOTING GUIDE
PROBLEM SOLUTION
There is no power to the
fireplace, or it does not turn on.
1. Make sure the power cord is plugged into a functioning and
properly grounded 15 Amp 120V AC electrical outlet.
2. Make sure the Power Switch on the control panel is ON.
3. If the unit had been working, but then turned off by itself, the
temperature limiting control may need to be reset. See page 8
for instructions.
4. Check for damage to the power cord or plug. If damaged, DO
NOT USE.
The control panel functions do
not work.
1. Make sure the Power Switch on the control panel is turned on.
If it is OFF, the functions will not work.
2. If the Power Switch is ON, and the functions do not work, please
e-mail us at [email protected]
The FLAME button doesn’t
work.
1. Make sure the Power Switch on the control panel is ON.
2. If the Power Switch is ON, and the functions do not work,
please e-mail us at [e-mail]
The heater does not work. 1. Make sure the Power Switch on the control panel turned on.
2. Control Panel: Press the heater button on the control panel to
override the thermostat at any time.
3. Remote control: Make sure the thermostat is not set too low. If
the thermostat is set lower than room temperature, the heater
will not turn on.
4. If none of these solutions work, please e-mail us at
[email protected]
The heater does not blow hot
air when it turns on and off.
This is normal. The fans blow cool air while the heater gradually
heat up. The fans blow after the heater turn off to cool the heater
and prevent overheating.
The remote control does not
work.
1. Make sure the battery is properly installed.
2. Make sure the Power Switch on the control panel is turned on.
The remote control will not work unless the POWER
SWITCH on the control panel is turned on.
3. Aim the remote control at the receiver.
4. Remove objects that may be in the way. Items between the
remote control and the remote control receiver will block the
signal.
5. Don’t press the remote control buttons too quickly. Give the unit
time to respond to your commands.
The thermostat does not work. 1. Make sure the heater is turned on. The thermostat will not
work unless the heater is turned on.
2. Make sure the thermostat is not set too low. If the thermostat is
set lower than room temperature, the heater will turn on.

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LIMITED WARRANTY
This warrants to the original purchaser that this product is free from defects in material and workmanship
as of the date of purchase and that it will, under normal use and proper care, remain so for one year
from the date of purchase. Missing or initially defective parts will be replaced free of charge during the
period of this limited warranty. If parts are unavailable, comparable replacement of refund will be given.
The original dated sales receipt is required for all warranty claims. This warranty does not cover
damage which has occurred during transport from the point of purchase to the consumer’s home. This
warranty does not cover glass, light bulbs, batteries, transportation, labor, or other issues not associated
with the manufacture of the product.
This product is for residential use only. Any and all commercial use of this product voids all
warranties, and frees the manufacturer from all liability.
Read and understand all assembly and operating instructions, and all safety information and warnings,
before use. The following will void this warranty: Damage caused from tampering with, modifying, or
altering the fireplace insert in any manner; Damage due to incorrect assembly, improper care, misuse, or
abuse; Damage from being used with the wrong power source; Water damage; Damage caused from
this insert being used outdoors; Damage caused from this insert being used for excessive periods of
time; Damage caused by the insert being used in a commercial application; Damage from use as a
primary heat source; Other misuse or abuse not specifically listed herein.
This product is not intended to be used as a primary heat source. It is for supplemental heating
purposes only.
Thank you for purchasing this product! If you have questions about assembly or operation of this
product, are missing parts, or if the product is damaged, please e-mail us at:
[e-mail]

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3.EF.42.05.456 A/0