Puratech PROFESSIONAL Series Programming manual

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PuraTech®Owner’s Manual 12/11/2013 2
Limited Warranty
To Whom Warranty Is Extended
TO PLACE THE EQUIPMENT UNDER WARRANTY, THE
WARRANTY REGISTRATION CARD MUST BE COMPLETED
AND RETURNED BY THE ORIGINAL OWNER TO PuraTech®
WITHIN 30 DAYS OF INSTALLATION.
Coverage
This limited warranty covers the PuraTech®system delivered to
the original owner when the system is purchased for personal,
family, or household use. It is intended to cover defects
occurring in workmanship or materials or both.
Warrantor’s Performance and Length of Limited Warranty
PuraTech®warrants that upon receipt from the original owner of
any mechanical or electronic part which is found to be defective
in materials or workmanship, PuraTech®will repair or replace
the defective item for 3 years from date of original installation.
Media is not warranted.
PuraTech®further warrants that upon receipt from the original
owner of any PuraTech®media tank, main control valve, or
brine tank, found to be defective in material or workmanship,
PuraTech®will repair or replace the defective item for 10 years
from date of original installation.
All defective parts must be returned, along with the equipment
serial number and date of original installation, to PuraTech®
PREPAID, and replacement parts will be returned by
PuraTech®to the original owner FREIGHT COLLECT.
Further Exclusions and Limitations on Warranty
THERE ARE NO WARRANTIES OTHER THAN THOSE
DESCRIBED IN THIS WARRANTY INSTRUMENT.
This warranty does not cover any service call or labor costs
incurred with respect to the removal and replacement of any
defective part or parts. PuraTech®will not be liable for, nor will it
pay service call or labor charges incurred or expended with
respect to this warranty.
If the water supply being processed through this product
contains bacterial iron, algae, sulphur, tannins, organic matter,
or other unusual substances, then, unless the system is
represented as being capable of handling these substances in
the system specifications, other special treatment of the water
supply must be used to remove these substances before they
enter this product. Otherwise, PuraTech®shall have no
obligations under this warranty.
This warranty does not cover damage to a part or parts of the
system from causes such as fire, accidents, freezing, or
unreasonable use, abuse, or neglect by the owner.
This warranty does not cover damage to a part or parts of the
system resulting from improper installation. All plumbing and
electrical connections should be made in accordance with all
local codes and the installation instructions provided with the
system. The warranty does not cover damage resulting from use
with inadequate or defective plumbing; inadequate or defective
water supply or pressure; inadequate or defective house wiring;
improper voltage, electrical service, or electrical connections; or
violation of applicable building, plumbing, or electrical codes
laws, ordinances, or regulations.
THIS WARRANTY DOES NOT COVER INCIDENTAL,
CONSEQUENTIAL, OR SECONDARY DAMAGES.
ANY IMPLIED WARRANTIES ON THE PRODUCT
DESCRIBED IN THIS WARRANTY WILL NOT BE EFFECTIVE
AFTER THE EXPIRATION OF THIS WARRANTY.
No dealer, agent, representative, or other person is authorized
to extend or expand this limited warranty.
Some states do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or
consequential damages, so the above limitations and exclusion
may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which vary from state
to state.
Claims Procedures
Any defects covered by this warranty should be promptly
reported to:
PuraTech®
4343 S. Hamilton Rd.
Groveport, OH 43125
When writing about the defects, please provide the original
owner’s name, telephone number, and original address, serial
number and model number of the product, and date of
purchase. (This information should be listed in General
Information on page 4 of this manual.) PuraTech®reserves the
right to replace defective parts with exact duplicates or their
equivalent.

PuraTech®Owner’s Manual 12/11/2013 3
Contents
OWNER INFORMATION......................................................................................................................................4
General Information .......................................................................................................................................4
Getting Maximum Efficiency from the Appliance............................................................................................5
Five-Button Controller ....................................................................................................................................5
Customer Settings..........................................................................................................................................7
INSTALLATION AND MAINTENANCE INFORMATION .....................................................................................8
Checklist Before Installation...........................................................................................................................8
Precautions....................................................................................................................................................9
Installation Steps and Start-Up Procedures .................................................................................................10
Bypass Valve ...............................................................................................................................................14
Setting and Using the Controller ..................................................................................................................15
Service Settings ...........................................................................................................................................16
Optional Plumbing Procedures.....................................................................................................................19
Assembly and Parts .....................................................................................................................................21
Troubleshooting ...........................................................................................................................................29
Water Conditioner Specifications .................................................................................................................31

PuraTech®Owner’s Manual 12/11/2013 4
General Information
Congratulations on choosing a superior PuraTech®water treatment appliance! Soon you and
your family will be enjoying clean, clear water. Use this guide to attain the maximum benefit from
the appliance. As an owner, you may find the first few pages to be the most helpful. If you have
trouble with the operation of the appliance, see Troubleshooting in the back of this manual or
contact your independent dealer.
Warning: This appliance must be applied to potable water only. It is recommended that an
independent dealer install and maintain this appliance.
Note: The manufacturer reserves the right to make specification and product changes without
prior notice.
This manual is for installation, operation, and maintenance of the following water conditioning
appliance model:
•PuraTech®5100
For Owner’s Reference
Date of Installation:
Model Number:
Serial Number
1
:
Installer’s Signature:
Dealership Name:
Dealership Address:
Dealership Phone Number:
Hardness:
Iron:
pH:
Water Pressure:
Water Temp:
Returned Warranty Card Date
2
:
1The serial number is located on the main control valve in front of the bypass.
2Completely fill out the Warranty Card and return it by mail to ensure that the appliance is registered with the factory and the warranty
becomes validated.
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PuraTech®Owner’s Manual 12/11/2013 5
Getting Maximum Efficiency from the Appliance
To achieve the maximum benefit and performance
from this appliance, familiarize yourself with this
manual and the appliance.
1. The salt level should always be at least 1/3 full.
Refill the salt when the level drops below the
water level in the brine tank. A resin cleaner
can be used on a monthly basis. Clean white
pellet salt, cube-style salt, or solar salt is
recommended. Do not use rock salt.
Caution: Do not mix different types of salt.
2. You may use a salt substitute (such as
potassium chloride) in place of water
conditioner salt. An independent dealer should
be contacted before a switch is made to a salt
substitute. If potassium chloride is used in
place of salt, the technician must select the
potassium chloride option during the
programming of the controller. See Service
Settings.
Caution: Do not use potassium chloride if
there is iron and/or manganese in the water.
3. Should the electricity be off for any reason,
check the controller for the correct time and
reset as necessary. See Customer Settings.
4. Program the appliance to regenerate at a time
when the water is not being used. If there is
more than one appliance, allow two hours
between each regeneration.
5. If dirt, sand, or large particles are present in the
water supply, pre-treat with the appropriate
filter.
6. The appliance may be disinfected with 5.25%
sodium hypochlorite, which is the active
ingredient in household chlorine bleach. To
disinfect the appliance, add 4.0 fluid ounces
(120 mL) of chlorine bleach solution to the brine
well of the brine tank. The brine tank should
have water in it. Start a manual regeneration.
7. Protect the appliance, including the drain line,
from freezing.
8. The bypass valve (located on the main control
valve) enables you to bypass the appliance if
any work is being performed on the appliance,
well pump, or plumbing. See Bypass Valve.
Use the Bypass mode for watering plants or
lawns with untreated water.
9. Before putting the appliance back in service
after work has been performed, turn on the
nearest cold water tap until water runs clear.
10. Adhere to all operational, maintenance, and
placement requirements.
11. Inspect and clean the brine tank and
air check/draw tube assembly annually or when
sediment is present in the brine tank.
Five-Button Controller
This appliance features a five-button controller with an
LCD display. The controller can be used to view the
appliance’s status, perform regenerations, and change
settings. An independent dealer should set the Service
Settings during installation of the appliance.
Note: Ensure that the bottom of the controller is
firmly locked onto the four tabs on the top of the
drive end cap assembly. See Cabinet and Cover
Assemblies diagram later in this manual.
Figure 1: Five-Button Controller
LCD Display
Buttons

PuraTech®Owner’s Manual 12/11/2013 6
Five-Button Controller, Cont.
Controller Part
Function
LCD Display
Shows the status of the controller; it is very important to know which mode the controller is in for
proper operations
Normal Operating
Mode
Shows
•The amount of soft water remaining until the next automatic regeneration (Each person in
the household uses about 75 gallons [290 liters] per day)
•The number of days until the next regeneration (Mode 1, Filter = No)
•The flow rate in gallons (or liters) per minute (Filter = No)
•Whether the appliance will regenerate tonight (If the Regenerate button has been pressed
and released)
•If the appliance will regenerate based on usage, the display will show “Regen. Scheduled”
Service Settings
Mode
Includes settings such as the language, mode, water hardness, and time of each regeneration
step. Service Settings must be set before Customer Settings. Otherwise, some values may not be
available. Service Settings Mode is intended for use by qualified service personnel
Customer Setting
Mode
Includes setting the time of day, the regeneration time, and the number of people in the
household; depending on the Service Settings, this option may not be available
Water Flowing
Indicator
Indicates that water is flowing through the appliance; useful for checking for proper plumbing and
leaks
Recharge/
Regeneration Status
Shows regeneration cycle positions during regeneration
Buttons
The Change, Select, Display, and Scroll Back buttons are used when changing Customer
Settings and Service Settings.
Change
The Change button is used with the Select button to set the value of certain parameters.
•When you press the Change button, the value under the cursor changes to the next
available value, typically increasing by one until all values have been displayed and the
process begins again.
Select
The Select button is used to move the cursor when setting parameters.
1. Press and release the Select button to move the cursor one digit to the right of the
parameter to be changed.
2. When the cursor is at the extreme right position, press the Select button again to reset
the cursor to the extreme left position.
Display
The Display button is used to enter programming modes and also to save a value and display the
next value to be changed.
1. To program Service Settings, press and hold both the Display button and the Select
button for about five seconds while “Service Setting” is displayed.
2. To program Customer Settings, press and hold the Display button for about five seconds
while “Customer Setting” is displayed.
Scroll Back
The Scroll Back function is used to step back to a previous parameter setting. It is typically used
to go back to correct a setting without the need to scroll forward through all settings.
Regenerate
The Regenerate button at the bottom of the controller is used when starting the water
conditioning appliance, to start an immediate regeneration, or to restore capacity if you run out of
salt.

PuraTech®Owner’s Manual 12/11/2013 7
Customer Settings
Service Settings must be set before Customer Settings; Service Settings should be set during installation of the
appliance.
To set Customer Settings, press and hold the Display button for about five seconds while “Customer Setting”
displays. Release the button when “Set Time” displays. If the setting displayed is correct, press Display to move
to the next setting. If metric units are selected when the Service Settings are set, the time of day and
regeneration time will be based on a 24-hour clock.
Step 1
Set Time of Day
Display reads “Set Time” followed by the current time that is set; the cursor will be under the
second hours digit.
To Change the Time of Day
A. Press Change repeatedly until the current hour is displayed.
B. Press Select to set the hour and move the cursor to the right.
C. Do the same to set the minutes. Select AM or PM. When the desired time is displayed,
press Display to step to the next parameter.
Note: Whenever you experience an electrical outage, check the controller for the correct time.
Make any necessary corrections.
Step 2
Set Regeneration Time
Display reads “Reg. Time” followed by the current regeneration time that is set; the cursor will be
under the second hours digit. Usually you want to set a regeneration time when water will not be
used.
To Change the Regeneration Time
A. Follow the procedure outlined above for setting the time.
B. When the desired regeneration time is displayed, press Display.
Step 3
Set Number of People
Display reads “# People” followed by the current setting for the number of people in the
household; the cursor will be under the tens digit.
To Change the Number of People
A. Press Change repeatedly until the desired value is displayed; values will cycle from 0 to 9.
B. Press Select and the cursor moves to the right.
C. When the desired number of people is displayed, press Display to exit the Customer Setting
mode.
When you press the Display button at “# People,” the values are saved, and the controller
returns to normal operating mode.

PuraTech®Owner’s Manual 12/11/2013 8
Checklist Before Installation
Refer to this checklist before installation.
Water Quality—If the water supply contains sand, sulfur, bacteria, iron bacteria, tannins, algae, oil, acid, or
other unusual substances, pre-treat the water to remove these contaminants before the water supply enters the
appliance, unless the appliance is represented as being capable of treating these contaminants in its
specifications.
Iron—A common problem found in many water supplies is iron. It is important to know what type of and how
much iron is in the water supply.
Iron Type
Description
Ferrous Iron*
(sometimes called clear
water or dissolved iron)
Only type of iron that can be treated with a water softener
Ferric Iron
Insoluble and the particles can eventually foul a resin bed. It should be filtered out before
the water reaches the softener
Organic Iron or Bacterial
Iron
Attached to other organic compounds in the water. Additional treatment is needed to
remove this type of iron
Colloidal Iron
Not dissolved, yet stays in suspension. A softener cannot remove this type of iron
* If the water supply contains ferrous iron, a commercially available resin bed cleaner should be used every six months. Follow the
instructions on the container. You should also increase the water hardness setting by 5 grains per gallon (86 mg/L) for every
1 ppm (mg/L) of ferrous iron.
Water Characteristics—The 5100 Water Softeners require a pH of 7 or above to function properly. An iron test
to determine iron levels is also necessary.
Water Hardness—Double check the hardness of water to verify that the appliance is right for the job. See
Water Conditioner Specifications.
Water Pressure—Not less than 20 psi (1.4 bar) or greater than 120 psi (8.3 bar) constant. If water pressure
exceeds 70 psi (4.8 bar), a pressure regulator is recommended.
Water Supply Flow Rate—A minimum of 2.4 gallons (9.1 L) per minute is recommended. For the purposes of
plumbing sizing, only the rated service flow rate and corresponding pressure loss may be used. Prolonged
operation of a water conditioner at flow rates exceeding the tested service flow rate may compromise
performance.
Water Temperature—Not less than 40°F (4°C) or greater than 120°F (49°C).
Drain—Drain the appliance to an appropriate drain, such as a floor drain or washer drain that will comply with
all local and state plumbing codes. To prevent back-siphoning, provide an adequate air gap or a siphon break.
See Installation Steps and Start-Up Procedures.
Electricity—The transformer supplied is for a standard 115 volt, 60-cycle AC outlet for locations in North
America or 220 volt, 50-cycle AC outlet for locations outside North America.
I
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PuraTech®Owner’s Manual 12/11/2013 9
Precautions
Do
1. Comply with all state and local building, plumbing, and electrical codes.
2. Install the appliance before the water heater.
3. Install the appliance after the pressure tank on well-water installations.
4. Install a pressure-reducing valve if the inlet pressure exceeds 70 psi (4.8 bar).
5. Examine the inlet line to ensure water will flow through it freely and that the inlet pipe is sized correctly. For
well water with iron, the recommended minimum inlet pipe size is 3/4-inch I.D. and for municipal water the
recommended minimum inlet pipe size is 1/2-inch I.D.
6. Install a gravity drain on the cabinet.
7. Secure the drain line on the appliance and at the drain outlet. See Installation Steps and Start-Up
Procedures.
8. Allow a minimum of 8 to 10 feet (2.4 to 3.0 m) of 3/4-inch pipe from the outlet of the appliance to the inlet of
the water heater.
Do Not
1. Do not install if checklist items are not satisfactory. See Checklist Before Installation.
2. Do not install if the incoming or outlet piping water temperature exceeds 120°F (49°C). See Water
Conditioner Specifications.
3. Do not allow soldering torch heat to be transferred to valve components or plastic parts when using the
optional copper adapters.
4. Do not over tighten the plastic fittings.
5. Do not plumb the appliance against a wall that would prohibit access to plumbing. See Installation Steps
and Start-Up Procedures.
6. Do not install the appliance backward. Follow the arrows on the inlet and outlet.
7. Do not plug the transformer into an outlet that is activated by an On/Off switch.
8. Do not connect the drain line and the gravity overflow drain line together.
9. Do not use to treat water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the appliance.
10. Do not allow the appliance or drain line to freeze.
Note: A bacteriostasis claim does not mean that these devices will make microbiologically unsafe water safe to
consume or use.

PuraTech®Owner’s Manual 12/11/2013 10
Installation Steps and Start-Up Procedures
Step 1
Prepare the Placement Area
A. Make sure the placement area is clean.
B. Turn off the electricity and water supply to the water heater. For gas water heaters, turn the
gas cock to “Pilot.”
C. Examine the inlet plumbing to ensure that the pipe is not plugged with lime, iron, or any
other substance. Clean or replace plugged plumbing.
D. Make sure the inlet/outlet and drain connections meet the applicable state and local codes.
E. Check the arrows on the bypass valve to ensure that the water flows in the proper direction.
See Figure 6.
Caution: Do not plumb the appliance in backward.
F. Place the appliance in the desired location using Figure 2 as a guide. The diagram in
Figure 2 applies to basement, slab, crawl space, and outside installations.
G. For most installations, install the appliance after the pressure tank and any water filter
appliance or water meter and before the water heater unless otherwise recommended.
When installing any additional filters, such as a carbon filter for well water, place the filter
after any water conditioning appliance unless otherwise recommended.
Water Heaters: If less than 10 feet (3 m) of pipe connects the water treatment appliance(s)
to the water heater, install a check valve between the water treatment appliance and the
water heater as close to the water heater as possible. Ensure that the water heater has an
adequately rated temperature and pressure safety relief valve.
H. For outside installations, the appliance should be enclosed so it is protected from the
weather.
Figure 2: Appliance Placement