Pure Glow XPG170e User manual

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Installation and Maintenance Instructions
XPG170e Electric Fires
PLEASE READ THESE INSTRUCTIONS CAREFULLY AND
RETAIN FOR FUTURE REFERENCE
Your PUREGLOW electric fire has been made with great care. Here are some instructions
including cleaning and maintenance, which will help you keep your fire in good condition
for many years. If you experience any parts or service problems contact either your
retailer or PUREGLOW LIMITED.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure that they do not play
with the appliance.
This is an amendment to the standard and now applies to all EN60335 items.
PUREGLOW LIMITED
Stour Vale Road
Lye, Stourbridge, DY9 8PP
Telephone: [phone]
Fax: [phone]
Email: [email protected]
Web: www.pureglowltd.co.uk

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YOUR PUREGLOW FIRE
XPG fires are visual effect fires with LED lighting and remote control. They are available
with several different fascia trims and frets.
The general fitting instructions refer to all models.
SECTION 1: UNPACKING, ELECTRICAL INSTALLATION AND
GENERAL SAFETY
GENERAL
Unpack the fire carefully and retain the packaging for possible future use, for example in
the event of moving home or returning the fire for repair to your supplier. Remove any
plastic protection film and transit tape.
The fire incorporates an effect which can be used with or without heating so that the
comforting effect may be enjoyed at any time of the year; using the flame effect only
requires minimal electricity.
Before connecting the heater check that the supply voltage is the same as that stated on
the heater.
Please note: When used in a very quiet environment, where background noise is very
low, it may be possible to hear a sound which is related to the operation of the visual
effect; this is normal and should not be a cause for concern.
ELECTRICAL INSTALLATION
THIS APPLIANCE MUST BE EARTHED
Check that the voltage stamped on the rating label of your fire is the same as your house
electricity supply which must be AC (alternating current).
The mains cord of the fire has a UK type plug fitted with a 13amp fuse. When replacing a
fuse, use a 13amp fuse approved to BS 1362. The fuse cover of a moulded on plug must
be refitted when changing the fuse; should it be lost the plug must not be used until the
correct replacement fuse cover is obtained from your service agent or the plug is
replaced.
The wires in the mains supply cord are coloured in accordance with the following code:
Green and Yellow = Earth, Blue = Neutral, Brown = Live.
If your fire is fitted with a moulded on mains plug which is not suitable for the socket
outlets in your home, the plug must be cut off and an appropriate one fitted.
Note: A plug cut off from a flexible cord will give a shock hazard if inserted in a 13 amp
socket elsewhere in the house. To avoid this it should be disposed of immediately.
If you are fitting an alternative type of plug then the colours of the wires in the mains cord
may not correspond with the identifying markings on the plug terminals. In this case
proceed as follows:
The wire which is coloured Green/Yellow must be connected to the terminal in the plug
which is marked by the letter E or by the earth symbol or coloured Green or Green/
Yellow. The wire which is coloured Blue must be connected to the terminal in the plug
which is marked by the letter N or coloured Black. The wire which is coloured Brown must
be connected to the terminal in the plug which is marked by the letter L or coloured Red.

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All Fires must be connected to a readily accessible isolating socket regardless of
whether they are free standing or fixed into a surround; fixed installations must
also be fused.
 Always install the fire so that the isolation socket is readily accessible.
 Do not cover or hang clothes, towels etc. over or near the heater as this could
cause overheating and possible damage.
 The heater should not be used immediately below a socket outlet.
 Do not use in the immediate surroundings of a bath, shower or swimming pool.
 Do not use this heater with an external programme controller, thermal control,
timer or any other device which switches the heater on automatically as a fire
risk may occur if the heater has been accidentally covered or moved.
HARD WIRING THE FIRE
IF DESIRED THE FIRE CAN BE HARD WIRED TO A SWITCHED FUSED ISOLATOR;
IF A SWITCH FUSED ISOLATOR IS USED ENSURE THAT THE FUSE IN THE
ISOLATOR IS FITTED WITH A FUSE RATED AT 13AMP TO BS1362.
It is recommended that this work be undertaken by a competent engineer
Note: If the fire is hard wired ensure that the mains lead can be unplugged from the
appliance to assist removal.
FIREPLACE INSTALLATION
THIS FIRE MUST BE INSTALLED IN A FIREPLACE OPENING AND SECURED USING
APPROPRIATE WALL FIXINGS
Your PUREGLOW fire is designed to fit a standard 16”(410mm) fireplace opening. Before
installing, thoroughly clean the fireplace and ensure debris and dust cannot enter the fire
from the chimney; ensure the fire stands on a smooth level surface.
Position the fire in the opening and mark through the fixing flanges fixed to the fire
the 4 off fixing points. Remove the fire if necessary , drill & fit appropriate wall
fixings. Re-fit fire to the opening and secure to opening using 4 off appropriate
screws.
PLEASE NOTE:
If you are fixing the fire to Marble, Granite or similar, it is preferable to fix with
either a suitable double sided adhesive tape or a Silicon based sealant/adhesive.
PLEASE NOTE:
When installing this appliance in an existing chimney, we recommend that:
1. You have your chimney cleaned by a competent chimney sweep
2. Your chimney flue is blocked off correctly
This procedure is important to reduce heat losses and prevent any chimney up
draught affecting the operation of your inset fire.

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SECTION 2: MAINTENANCE AND CLEANING
DISCONNECT THE FIRE FROM THE SUPPLY BEFORE CLEANING OR CARRYING
OUT ANY MAINTENANCE CLEANING
Warning: If the air inlet becomes covered with dust the fire may cut out. This is a safety
feature. Refer to Safety Cut-out information for further action.
IMPORTANT NOTICE.
Your electric heater operates using a rotary fan. Due to the
working nature of this fan it is inevitable that a build-up of Lint
or general house dust (i.e.) carpet fibres or animal fur etc. will
from time to time accumulate around the inlet and outlet
grills. Therefore it is recommended that regular cleaning of
this area is undertaken using a standard vacuum cleaner
attachment See Fig 1.
For safety reasons please ensure that the fire is switched off
and has had time to cool down before cleaning.
Note that the frame/fret must be removed prior to cleaning.
GENERAL CLEANING
The fire should be cleaned with an antistatic cloth to prevent dust being attracted to the
high gloss surfaces of the fire - do not use polish... For difficult to remove marks such as
finger marks it is recommended that a slightly damp chamois leather is used.
Care should be taken when cleaning around metal parts, non-painted metal parts may
have sharp edges.
DECORATIVE PARTS—DO NOT USE ABRASIVE CLEANERS.
Under no circumstances use an abrasive cleaner on bright surfaces; such use will
cause permanent damage to the appearance of your fire.
It is important to take care when cleaning; dusting or wiping with a clean damp cloth is
recommended in order to preserve the finish.
FUEL EFFECT
Clean with a vacuum cleaner attachment or a soft brush.
VISUAL EFFECT
No maintenance is necessary on the Visual effect, illumination is by LED’s
which should not require any attention for the life of the fire except for
damage to the LED’s or failure of the LED power supply — in this case the
fire must be returned to Pureglow Ltd for replacement.
REMOTE HANDSET BATTERY REPLACEMENT
To replace the batteries in the remote handset remove the battery
compartment cover and remove the batteries. Replace the batteries with
either rechargeable or non rechargeable batteries of type : AAA , MN2400,
LR23, UM4.
DO NOT MIX Rechargeable and Non rechargeable batteries.
Fig.1
Inlet
Outlet

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SECTION 3: IMPORTANT INFORMATION
To avoid risk of explosion, never throw batteries into a fire or expose batteries to any
strong heat sources.
DO NOT SWALLOW. If a battery is swallowed you should seek immediate medical
attention.
DO NOT dispose of this battery in your normal household waste; once the battery has
reached the end of it’s life it should be taken to a recycling centre.
Please contact your local authority for details of recycling schemes in your area.
SAFETY CUT- OUT
The heating element is fitted with a cut-out which will switch the fire off if it overheats.
Should this occur follow the points below:
1. Switch the fire off at the wall outlet
2. Ensure that there are no obstructions in or around the air inlet see Fig.1
3. After approximately 5 minutes switch the fire on.
(The thermal cut-out will take approximately 5 minutes to reset once activated—do not
switch the fire on until the above checks have been completed.
4. If the fault persists contact your retailer or Pure Glow Ltd Customer Service on the
telephone numbers provided at the beginning of these instructions.
SECTION 4: FITTING THE CASTINGS
FITTING THE FASCIA CASTING & ASHPAN
The fascia castings are attached to the fire with 4 magnets; these magnets are positioned
on the mounting rails located on the rear of the casting as shown in Fig.2 below.
MAGNETS
Fig.2
MAGNETS