Pure glow Chloe User manual

INSTALLATION AND USER INSTRUCTIONS

All instructions must be handed to user for safekeeping

Revision C - 11/09

Country(s) of destination - GB/IE

SLIMLINE RADIANT GAS FIRE

FOR USE WITH

CHLOE - JULIET - NEW WAVE - HEAT WAVE

ANNABELLE - ZARA - CARMEN - CARMEN HIW

Pure Glow Limited • Stourvale Road • Lye • Stourbridge • West Midlands • DY9 8PP

Tel: +44 1384 893060 • Fax: +44 1384 897728 • e-mail:inf[email protected]

Preliminary Notes Before Installation

This appliance is an Inset Live Fuel Effect appliance that provides radiant

warmth utilising the latest type burner technology.

The fire is designed to fit various types of fireplaces and natural draught

flues as listed in the Installation Requirements.

The appliance must be installed by a competent person in accordance

with Gas Safety (Installation and Use) Regulations 1998. It is strongly rec-

ommended that a competent[1] person be used for this purpose.

Read all these instructions before commencing installation.

This appliance must be installed in accordance with the rules in force

and only used in a sufficiently ventilated space.

The appliance is designed for installation on to a non-combustible hearth of at least 300mm depth.

This appliance is factory set for operation on the gas type, and at the pressure stated on the appliance data

plate.

The firefronts supplied with this appliance are available in a range of finishes.

Chloe Juliet

Heat Wave

New Wave

Annabelle Zara Carmen

Carmen HIW

[1] GB - Gas SafeTM registered operatives (Northern Ireland only- CORGI registered operatives) are the only class of person considered as competent by the HSE under the Gas Safety

(Installation and Use) Regulations 1998.

Please note : Except where otherwise stated, all rights, including copyright in the text, images and layout of this booklet is

owned by Pure Glow Limited. You are not permitted to copy or adapt any of the content without the prior written permis-

sion of Pure Glow Limited.

Section

1.0

2.0

3.0

4.0

4.1

5.0

6.0

7.0

7.1

8.0

8.1

8.2

8.3

8.4

Contents

Important Notes

Appliance Data

Installation Requirements

Site Requirements

Debris Collection Space

Ventilation

Pre Fabricated Flue Boxes

Unpacking the Appliance

Component Checklist

Installation of Appliance

Preparing the Appliance

Preparing the Opening

Gas Supply Routing

Cable Fixing

Page No.

Section

8.5

8.6

9.0

9.1

10.0

11.0

11.1

11.2

12.0

12.1

13.0

14.0

15.0

16.0

Contents

Fitting the Burner Tray

Gas Connection

Fuel Bed Layout (coal versions)

Fuel Bed Layout (pebble versions)

Fitting the Fireframe

Testing and Commissioning

Operating the Appliance

Spark Failure

Setting Pressure

Spillage Monitoring System

Testing for Spillage

Briefing the Customer

Servicing

Troubleshooting Guide

Page No.

1.0

INSTALLATION INSTRUCTIONS

[1] GB - Gas SafeTM registered operatives (Northern Ireland only- CORGI registered operatives) are the only class of person considered as competent by the HSE under the Gas Safety

(Installation and Use) Regulations 1998.

IMPORTANT NOTES

This fire is an Inset Live Fuel Effect Gas Fire providing radiant warmth. It is designed to operate on Natural Gas

only.

It is the LAW that all gas appliances and fittings are installed by a competent[1] person and in accordance with the

Gas Safety (Installation and Use) Regulations 1998, the relevant British Standards for Installation, Codes of

Practice and in accordance with the Manufacturers’ Instructions. The installation shall also be carried out in accor-

dance with the following :

• Manufacturers' Instructions.

• The Building Regulations issued by the Department for Communities and Local Government, the Building Standards

(Scotland) (Consolidation) Regulations issued by the Scottish Development Department.

• Relevant British standards :

• BS 5871 part 2

• BS 5440 part 1, part 2

• BS 1251

• BS 6891

• BS 6461 part 1

• BS EN 1806

• BS EN 1856 part 1

• BS EN 1858

• For Republic of Ireland, reference should be made to the relevant standards governing installation, particular-

ly in regard to flue sizing and ventilation. See IS813, ICP3, IS327 and any other relevant rules in force.

Failure to comply with the above could lead to prosecution and deem the warranty invalid.

This appliance must be installed in accordance with the rules in force and used only in a sufficiently ventilated

space.

Consult all instructions before installation and use of this appliance.

This appliance is free from any asbestos material. Refractories and fuel bed are constructed from ceramic fibre.

INSTALLATION REQUIREMENTS

This appliance MUST NOT be installed into a room containing a bath or shower, or where steam may be

present. The fire has been designed to fit into a builders’ opening or fireplace conforming to BS 1251 (and

meeting certain dimensional requirements), or a suitable flue box complying with the constructional

requirements of BS 715. The flue box must be installed onto a suitable non-combustible insulating surface at least

12mm thick, covering the entire base area of the box.

The flue must have an effective height of at least three metres, as measured from the hearth to the top of the flue.

Any flue damper plates or restrictors should be removed and no other restriction fitted to the flue. Where removal

is not practical, the restriction must be fixed in the fully open position.

A natural draught flue system is required, and if previously used for solid fuel or oil burning, the flue and chimney

must be swept prior to appliance installation. Pre-cast flues must be checked for mortar fangs and correct

installation of joints, flue sections in loft space and terminals. The flue must be checked before installation by

using a smoke pellet or similar to ensure proper draw and that leakage is not evident at any joints. Repair and

re-test as necessary before the appliance is installed.

The flue must be connected to only one fireplace, and the flue must not vent more than one appliance (i.e. not

shared with a gas back boiler). There must be no opening in the flue apart from the one that the appliance is

installed into, and the one venting the gases into the air. A suitable terminal may be fitted, such as class GC1, as

regulations allow.

This appliance has been tested for use in a pre-cast block flue complying with BS 1289. In accordance with BS

1289 part 1, pre-cast flues built with directly plastered faces (front or rear) are not correctly installed as to ensure

proper operation with

any

type of gas fire. In some instances of this flue construction, temperature cracking of

the surface plaster may occur through no fault of the appliance. An air gap or some form of insulation material

should be installed to prevent normal flue temperatures from damaging wall surfaces.

This appliance is suitable for use with a “lightweight” surround and back panel of 150OC minimum rating.

APPLIANCE DATA

Gas Group G20 Natural Gas CAT I2H

Inlet Pressure 20 mbar (± 2.0 mbar)

Max Energy Input (gross) 6.2 kW

Min Energy Input (gross) 3.5 kW

Pilot Energy Input (gross) 166 W

High Burner Pressure (cold) 17.5 mbar (± 1.5 mbar)

Low Burner Pressure (cold) 5.7 mbar (± 0.75 mbar)

Main Injector Burner Stereo size 77/78

Gas Control Valve Dungs BM733 / NGC 6801

Gas Inlet Connection 8mm compression

Ignition Piezo spark

Spark Gap 4.0 mm (± 1.0mm)

Weight 20 Kg

Please see Data Badge affixed to appliance for current data.

This appliance is for use only with the gas type, and at the pressure stated on the appliance Data Badge, and is

for decorative purposes.

2.0

3.0

SITE REQUIREMENTS

The fireplace opening should be inspected and repairs made where necessary. Any chair brick or fireback may be left in situ, providing that

the dimensional requirements for debris collection space and spigot clearances are met. See diagram below..

The opening

WIDTH

and

HEIGHT

dimensions should be between 350mm and 450mm wide, and 540mm to 575mm high. For flues used with

solid fuel, minimum

WIDTH

is 380mm.

Opening

DEPTH

should be 128mm or greater for a clay/cement lined or pre-cast flue which is new, unused or previously only used with a gas

fire.

DEPTH

should be 168mm or greater for a flue which has previously been used for a solid fuel or oil burning appliance. Opening

DEPTHS

include any plaster or infill panels which form part of the installation.

This appliance requires a natural draught flue system which may be one of the following;

225mm x 225mm (9in x 9in) brick or stone.

125mm (5in) minimum diameter lined brick or stone.

125mm (5in) minimum diameter twin wall flue conforming to BS 715.

Pre-cast block flue complying with BS 1289.

Any existing under grate draught device must be sealed off. The opening wall must be non-combustible.

The appliance requires a hearth with non-combustible surface of at least 12mm thick. The top surface must be at least 50mm above the sur-

rounding floor level, or be surrounded by a raised edge or fender 50mm high.

To enable the products of combustion to be cleared properly up the flue, the outlet at the back of the appliance must have a 50mm minimum

clearance between it and the back wall of the opening or any other obstruction. The area immediately above the outlet must form a smooth

path into the flue.

Any type of fire surround used with this appliance must be adequately sealed to the wall and floor.

A combustible shelf may be fixed to the wall above the fire, providing that it complies with the dimensions given below.

A non-combustible shelf may be fitted to within 10mm of the top edge of the fireframe. Combustible materials, such as wood, may be fitted

to within 100mm (4in) of either side of the fireplace opening, providing the forward projection does not exceed 100mm (4in).

Any combustible side walls must be at least 500mm to the side of the radiant heat source.

As with all heating appliances, any decorations, soft furnishings, and wall coverings (i.e. flock, blown vinyl and embossed paper) positioned

too close to the appliance may discolour or scorch.

Note : For ‘hole in the wall’ installations (HIW) the installation must comply with the current edition of BS5871 part 2.

A. Opening height: 540mm min/575 mm

max.

B. Opening width: 350mm min/450mm

max.

C. Mounting depth: 108mm

D. Hearth must extend minimum of

150mm either side of the opening.

E. Hearth must extend minimum of 300mm

in front of the firebed.

F. Non-combustible hearth must be a mini-

mum of 50mm in height, or be surrounded

by 50mm high fender.

G. 470mm: This area must be flat and verti-

cal to allow good frame sealing.

H. 585mm: This area must be flat and verti-

cal to allow good frame sealing.

X. See section 4.1.

4.0

Maximum depth of shelf Minimum distance from inside edge of

fire frame to underside of shelf

100mm (4in) 203mm (8in)

150mm (6in) 305mm (12in)

203mm (8in) 356mm (14in)

DEBRIS COLLECTION SPACE

The mounting depth of this appliance is 108mm.

In accordance with BS 5871 part 2, minimum debris collection volumes are required behind the installed appliance. These are shown in the

table below and as dimension X on the fireplace diagram shown previously.

CLAY/CEMENT LINES OR BLOCK FLUE WHICH IS NEW, UNUSED, OR PREVIOUSLY ONLY USED WITH A GAS FIRE.

X Dimension = 20mm

UNLINED FLUE OR CHIMNEY WHICH HAS BEEN PREVIOUSLY USED FOR A SOLID FUEL OR OIL BURNING APPLIANCE

X Dimension = 60mm

VENTILATION

No purpose provided ventilation is normally required for this appliance

. The requirements of other appliances operating in the same room or

space must be taken into consideration when assessing ventilation.

If spillage is detected when commissioning the appliance, then amongst other problems there may be insufficient natural ventilation for cor-

rect operation of the flue. If the appliance does not spill with the windows open, but spillage is detected with the windows closed, this demon-

strates a lack of natural ventilation. If spillage is still detected with the windows open, the flue is at fault. Installation of an air brick is the best

solution to lack of ventilation. Any ventilation fitted must comply with BS 5871 part 2 and BS 5440 part 2. Vents fitted under or within the

immediate vicinity of the appliance must not be used as adverse effects to the operation of the ODS may occur.

Spillage detected during commissioning is almost always a result of poor flue performance that cannot be corrected by any amount of venti-

lation.

For Republic of Ireland ventilation may be required, see IS 813, ICP3, IS 327, and any other rules in force.

PREFABRICATED FLUE BOXES

This appliance can be fitted into a number of proprietary flue boxes provided that the minimum dimensions given in the diagram below are

complied with.

Constructional Note:

The frame of the fire, any back panel or

other infill panels, and the flue box must be sealed together

so that there is no possibility of leakage between them.

Adequate clearances to combustible materials (e.g. false

chimney breast construction) must be maintained.

The manufacturers’ instructions for fitting the prefabricated

box shall be complied with at all times.

To fit the fire using the cable fixing kit, some minor adaption

may be necessary for certain flue boxes. A check should be

made to ensure the firebox does not obscure the flue box

outlet.

The firebox, base of the flue box, and hearth below may be

drilled to allow plugs and screws to secure installation.

It is important that the sealing requirements of the appliance

are met at all times and that the flue box is well sealed to any

back or infill panel.

Note:

The DEPTH dimension is inclusive of any back or infill

panel.

UNPACKING THE APPLIANCE

Stand the carton the right way up, cut the strapping bands and remove the top endcap. Read

all

the instructions before continuing to unpack

or install this appliance.

Remove the box containing the cast front fret, and the bags containing the coals. Remove the cardboard packing pieces, and any other bags

or boxes containing fittings or other parts. When all loose parts have been removed, the outer sleeve may be lifted off to reveal the appliance.

Check that the components supplied correlate with the component checklist given in section 7.1. Please dispose of all the packaging materi-

als at you local recycling centre.

4.1

5.0

125mm min internal

dia twin wall flue

540mm min

opening height

350mm min

opening width

128mm

min depth

6.0

7.0

COMPONENT CHECKLIST

QUANTITY DESCRIPTION

1 Firebox and burner tray assembly

1 Decorative frame (either magnetic type or 3 piece clip-on type)

1 Cast or fabricated firefront with separate ashpan door

1 Moulded ceramic fibre combustion matrix

15 Individual ceramic coals (coal effect versions)

15 Individual ceramic pebbles (pebble effect versions)

2 Ceramic fibre side cheeks

2 Ceramic brick panels

1 Cable fixing kit; 2 cables, 2 tensioners, 2 cable clamps, 4 fixing eyes.

1 Sealing grommet

3 Lengths of adhesive sealing strip.

1 Self tapping screw pack; 4 No8 x 5/16.

1 Deflector baffle

1 Spigot restrictor

1 Set of manufacturers instructions and warranty card.

4 Wall Plugs

INSTALLATION OF APPLIANCE

Note: Ensure that the gas supply is isolated before commencing installation of the appliance.

The fireplace opening and environment must be in compliance with specifications laid down in the appropriate sections of these instructions.

PREPARING THE APPLIANCE

Remove the appliance from it’s carton as described previously and

stand on a dust sheet or similar. Place the coals, ceramics and fixings

safely to one side.

Remove the burner from the assembly by removing the two screws in

the data/control plate. Lift away the plate, and remove the two screws

retaining the tray legs. The tray is now free and may be lifted away.

Knock out holes are provided in the rear of the firebox for use where

concealed pipework is required. Knock out the holes with a sharp tap

from a hammer and fit the rubber grommet supplied. A small incision

can now be made in the rubber to slip snugly around the outside of

the supply pipe and sleeving.

Note: DO NOT

install or use the appliance without this seal in place.

If the hole is inadvertently opened, reseal with an intact grommet.

Failure to fit this seal correctly will cause the flue suction to act upon

the area under the burner resulting in poor performance.

SPIGOT RESTRICTOR.

If fitting the fire into a Class 1 or good Class 2 flue, attach the spigot restrictor to the rear of the appliance using screws

provided.

If spillage is detected during the commissioning of the appliance, the spigot restrictor should be removed immediately.

PREPARING THE OPENING

Before installing the fire, check the flue for correct operation using a smoke pellet. All of the smoke should be drawn up the flue and exit cor-

rectly from the terminal. If problems are found DO NOT fit the fire until corrective action is completed.

Protect the decorative hearth whilst pushing the firebox in and out of the opening. Part of the packaging is an ideal hearth saver pad.

Before running the gas supply into the opening, offer up the firebox to the fireplace to check the fit is good. Ensure that it slides in correctly,

the sealing face sits flat and square to the wall or infill panel, and that the base is firm in the floor of the opening as no leaks are permissible

here. At this stage it is essential to ensure that the spigot outlet of the fire is not obstructed in any way. Remove the firebox and take any nec-

essary measurements before making good and preparing for final installation. Apply the self adhesive sealing strips around the edge of the

rear of the firebox frame, approximately 5mm in from the edge.

7.1

8.1

8.0

8.2

PREPARING THE OPENING (continued)

Cable fixing:

For fixing the fire by the cable method, see relevant section.

Fixing by screw:

Mark and drill the fireframe or base, and relevant points in the opening or on the wall. Rawlplugs will be required. NOTE:

Plastic rawlplugs are not suitable for this application.

Gas supply:

Following preparation for the fixing method, the concealed gas supply (if required) can now be put into place. Refer to the rel-

evant section for suggested pipe routes. The ends of the sleeving in which the gas pipe is run should be sealed. The end of the 8mm sup-

ply pipe should be temporarily sealed to prevent the ingress of debris during fixing.

GAS SUPPLY ROUTING

When the opening is ready for installation of the fire, the gas supply can be routed as shown in the following diagrams.

An isolator cock or restrictor elbow must be fitted to the incoming supply to facilitate servicing.

If using a concealed supply it should be laid in accordance with the diagram below. Select the supply route most relevant to the entry

point of the gas supply into the fireplace opening.

If using an across the hearth connection, then the cast firefronts are notched and the supply pipe can be routed through this.

The gas pipe must be suitably protected where it passes through fireplace openings. Any sleeving should be sealed to the pipe at its ends.

The open end of the gas supply pipe should be temporarily sealed to prevent ingress of dust and dirt during installation.

CABLE FIXING

Drill four holes as shown in the diagram and fit the wall plugs. If the fireplace does

not allow for the exact layout shown, the eyebolts should be fixed to give a simi-

lar configuration as possible.

Thread both tensioning cables through the holes at the top of the firebox, both

eyelets, and back through the lower holes in the firebox as shown in the photo-

graph. Before finally fitting the firebox, apply the self-adhesive sealing strips

around the rear of the firebox frame.

Push the appliance back into the fireplace, centralise and pull the loose cables

through the holes into the firebox.

Thread the cable tensioners onto the cables as shown, with the nuts screwed

down close to the tensioner head.

Slide the screwed nipple onto the cable, pull cable taut and tighten nipple.

Adjust tensioner using a suitable spanner to pull the appliance back into position, to allow an

even seal around the fireplace opening.

Visually inspect the seal and reseat if necessary.

Surplus tension cable MUST NOT be cut off as this will

prevent proper installation after servicing. Coil up the

surplus cable and tuck the coils out of the way as sug-

gested in the photograph.

8.2

8.3

Fireplace

Opening

Grommets

Firebox

Gas Valve

A. 250mm

B. 350mm

C. 60mm

Dimensions

+/-10mm

Concealed Over Hearth

8.4

FITTING THE BURNER TRAY

Important Note: Check the thermocouple nut connection into the

rear of the valve is secure.

Temporarily fit the burner tray and ensure a suitable gas route can be

achieved. Place the burner tray into the firebox making sure that the

rear lugs locate properly on to the ledge in the firebox. Fit the two

securing screws through the tray legs to secure the assembly.

Connect the gas supply and tighten the gas connections. Fit the

data/control plate to the tray using the two screws provided. Ensure

that the control knob can be pushed fully in and does not touch the

plate.

Fit the deflector baffle to the two locations on the front face of the fire-

tray. Screws are provided for this purpose. The baffle should be level

with the lower edge of the tray. Place the front casting in front of the fire temporarily to check the angle of the baffle. The casting should

fit well and the control devices beneath should not be visible to the eye. Realign the baffle slightly if necessary to achieve the correct fit.

GAS CONNECTION

Purge the gas supply to remove any air, and connect the previously installed gas supply to the control tap and tighten all joints.

If using an across hearth connection ensure the decorative frame and firefront will clear the supply route. If the data/control plate is not

already fitted, attach with two screws, ensuring the control knob is free to be depressed fully.

FUEL BED LAYOUT

This fire is supplied with 11 ceramic coals. The coals may vary

slightly in size, shape, in order to allow a realistic layout.

Firstly, remove the ceramic components from their protective pack-

aging, and place the brick panel against the rear of the firebox

Place the ceramic combustion matrix onto the burner.

Place the front row of five coals on to the matrix. Ensure the coals are

firmly against the side cheeks as shown in the photograph. If neces-

sary, pull the coals forward slightly to ensure their rear edges do not

overhang the flame ports. The edges of the coals MUST NOT be

allowed to enter the flame ports.

Place the middle row of four coals onto the supports in the matrix,

over the top of the holes. Ensure the coals are not turned sideways,

such that they actually enter the holes.

Finally, place the rear row of two coals.

Note: The coals must not be crammed together, or inserted

into the holes in the matrix. A well laid out, generously

spaced coal layout will give the best results.

8.5

9.0

8.6

FUEL BED LAYOUT (continued)

The coals may be rotated slightly within their positions to give a good visual effect. Pay special attention to finally adjust the coals with the

fire lit on the HIGH setting in order to ensure that no flames play onto the firebox sides. This will reduce the possibility of heat discolouration.

The fire is designed to operate correctly with the coals supplied when assembled according to the instructions. Never add to the eleven coals,

or change them for a different type. Never throw rubbish or other matter onto the fuelbed.

FUEL BED LAYOUT - Pebble effect option

This fire is supplied with 15 ceramic pebbles. The pebbles may vary slightly in size, shape and colour, in order to allow a realistic layout.

Fit the tapered brick pad into the securing brackets in the upper area of the fire-

box. Place the large brick panel against the rear of the firebox

Place the ceramic combustion matrix onto the burner and the ceramic side

cheeks onto the matrix.

Place the front row of six pebbles on to the matrix. Ensure the pebbles are firmly

against the side cheeks as shown in the photograph. If necessary, pull the peb-

bles forward slightly to ensure their rear edges do not overhang the flame ports.

The edges of the pebbles MUST NOT be allowed to enter the flame ports.

Place the middle row of four pebbles onto the supports in the matrix, over the

top of the holes. Ensure the pebbles are not turned sideways, such that they actu-

ally enter the holes.

Place the rear row of five pebbles, making sure that the flat sides are firmly

against the brick panel and side cheeks as shown.

Note: The pebbles must not be crammed together, or inserted into the holes in

the matrix. A well laid out, generously spaced pebble layout will give the best

results.

The pebbles may be rotated slightly within their positions to give a good visual effect. Pay special attention to finally adjust the pebbles with

the fire lit on the HIGH setting in order to ensure that no flames play onto the firebox sides. This will reduce the possibility of heat dis-

colouration.

The fire is designed to operate correctly with the pebbles supplied when assembled according to the instructions. Never add to the fifteen

pebbles, or change them for a different type. Never throw rubbish or other matter onto the fuelbed.

9.0

9.1

FITTING THE DECORATIVE FRAME

Chloe, Annabelle, Zara, Carmen, Carmen HIW and Juliet models;

Remove the decorative frame from it’s protective packaging. Dependant on the partic-

ular design of frame supplied, the frame is attached to the firebox either using magnets

(supplied) or hung onto the front of the firebox via brackets. Attach the frame to the fire-

box as appropriate and slide the ashpan door into place.

Heat Wave and New wave models;

The side pieces of the clip on assembly should be pushed into position first, followed

by the top bar, which should overlap the sides.

IMPORTANT NOTE: Due to the possibility of sharp edges, care should be taken

when handling the three piece frame components. The use of protective gloves is recommended.

Place the decorative firefront in front of the fire and slide the ashpan door into place. The firefront shown in these instructions may be dif-

ferent to the one supplied with the appliance.

TESTING AND COMMISSIONING

Turn on and test the gas supply up to the fire for any leaks, in accordance with current edition of BS6891.

When the appliance is first used, protective oils coating the firebox may burn off. It is advisable to ventilate the room during this period for

at least one hour.

OPERATING THE APPLIANCE

The pilot is visible through the left hand side of the matrix. Rotate the coals or pebbles for good view-

ing. Push in and turn the control knob to the SPARK position, and hold there for a few seconds.

Continue turning anti-clockwise through the spark click to the PILOT light position, ensuring the pilot

has lit. If not, return the knob clockwise, and repeat.

When the pilot lights after the spark, keep the knob depressed for approximately ten seconds. Now

release the knob and the pilot should stay alight. If the pilot is extinguished during use, wait three min-

utes before repeating the ignition procedure. To achieve the HIGH setting, push the control knob in

slightly and continue turning anti-clockwise to the high position. The main burner should light after a

few seconds. To decrease the setting to LOW, turn the control knob clockwise to the low setting.

To turn to the PILOT position from the HIGH or LOW positions, press the control knob in, and return to the pilot position and release. To turn

the fire OFF, keep the knob pressed in, return to the off position and release.

SPARK FAILURE

The gap between the spark electrode and the pilot should be 3.5 - 4.5mm to produce a good spark. There should be no need to adjust this.

If under any circumstances the electric spark fails, the pilot may be lit manually by proceeding with the ignition sequence as previously

described, and after turning the control knob through the spark position, the knob should be held in and the pilot lit with a taper.

SETTING PRESSURE

Remove the screw from the pressure test point, which will be be situated on the

main injector pipe Attach a U gauge. Light the fire on the HIGH setting.

The setting pressure should be in accordance with the figures stated on page 2 of

these instructions. The fire is factory set to achieve these pressures, and any sig-

nificant variation could indicate a supply problem.

If the pressure is too high, the gas supply meter may be set incorrectly. This should

be checked with the fire running and if necessary reset by the gas supplier. If the

pressure is too low, then check the meter governor pressure with the appliance

running. If this is incorrect it will need to be reset by the gas supplier.

If the setting pressure is too low, but the meter pressure is acceptable, then a prob-

lem in the supply pipework is to be suspected. This will be dirt and debris, kinked

or inadequate size pipes, restriction in a fitting or solder flashing across a joint.

FLUE SPILLAGE MONITORING SYSTEM

This fire is fitted with a flue spillage safety device (ODS). If the fire shuts down during use for no apparent reason then several things may be

suspected. If a door or window has been opened creating a draught, then pilot disturbance is the problem, and removal of the draught should

resolve this. The gas pressure reaching the fire must also be checked (again, recall your installer to check and rectify any problem). The ther-

mocouple connection into the back of the gas control valve may also have worked loose during installation, simply get the installer to tight-

en. If pilot disturbance is not the cause, then the ODS safety system may be in operation. Switch the appliance OFF, check the flue and carry

out any remedial work required. Relight the fire and carry out a spillage test.

DO NOT allow the appliance to be used if it continues to fail a spillage test. The aeration hole of the pilot must be carefully cleaned out on

each annual service to ensure continued function of the ODS.

The spillage monitoring system shall not be adjusted, modified, or put out of operation by the installer. Any spare parts fitted MUST be of a

type supplied for the purpose by the appliance manufacturer. If the fire is not spilling, then further guidance should be sought, using the

Troubleshooting section as a guide.

10.0

11.0

11.1

11.2

12.0

12.1

TESTING FOR SPILLAGE

Close all doors and windows to the room containing the appliance. Let the fire run on HIGH for five minutes. Take a smoke match, light it,

and using a smoke match tube, hold it at the top edge of the fire opening, 25mm down and 25mm in. Starting 50mm in from either side, run

the smoke match across the opening. All the smoke should be drawn away up the flue. Any smoke returning into the room indicates that

spillage is occurring. If the initial spillage test fails, run the fire for a further 10 minutes and repeat the test. When the test has been complet-

ed satisfactorily, repeat with any extractor fans in the premises running on the highest setting, and any communicating doors open. Finally,

repeat with all doors open.

DO NOT allow the fire to be used until the test is satisfactorily passed.

BRIEFING THE CUSTOMER

All instructions must be handed to the user for safekeeping. Show the customer how to light and control the fire.

After commissioning the appliance, the customer should be instructed on the safe use of the appliance and the need for regular servicing.

Frequency of service depends on usage, but MUST be carried out at least once annually.

Advise that cleaning of the fire may be achieved when the fire is cold using a damp cloth and mild detergent on most surfaces.

Scratched and other superficial damage to the matt black paintwork of the appliance can be covered with matching heatproof spray. Use

only the manufacturers’ recommended spray paint. Paint only when the fire is OFF and cold. Always mask off the surrounding area to pre-

vent contamination with overspray. Ventilate the room during the use of the spray. DO NOT attempt to spray paint the coals or ceramics, or

wash them in water.

Advise that the fire will emit a “newness” smell for a time after initial commissioning and that extra ventilation may be needed during this

time. Advise that the fire is fitted with a spillage safety device (O.D.S.). If the fire shuts down, this system may be in operation. If spillage is

suspected, SWITCH APPLIANCE OFF and call in the installer to investigate any problems.

SERVICING

Isolate the fire from the gas supply. Ensure that the fire is fully cold before attempting service. A suggested procedure for servicing is detailed

below.

1. Lay out the dust sheet and tools.

2. Carefully remove the ceramic components.

3. Remove the cast front fret.

4. Remove the two screws that retain the data/control plate.

5. Disconnect the gas supply, and remove the two securing screws in the tray legs.

6. Remove the burner tray.

7. Remove firebox as described.

8. Check the fireplace opening for rubble accumulation and remove. If debris is excessive, initiate remedial work on the flue.

9. Check the flue with smoke pellet for correct operation.

10. Refit firebox using new seals where necessary

13.0

14.0

A.25mm down from

top of opening

B. 25mm in from

front of opening.

C. Disregard outer

50mm either side of

fireplace opening

Match

Crimp

Tube

Cross section of smoke match tube

Make a smoke match tube from 10mm diameter tube.

Seal off one end and crimp the tube to prevent the

smoke match from sliding down inside.

Fireplace Opening

Smoke Match

In Tube

15.0

SERVICING - continued

11. Strip off the burner pipes and clean thoroughly.

12. Clean out the injector, pilot assembly and burner tube. DO NOT remove the pilot injector.

13. Re-assemble and re-fit the burner tray.

14. Turn on the gas supply, and leak test.

15. Refit the decorative casting and ceramics.

16. Check any purpose provided ventilation is un-obstructed.

17. Light the fire and test for spillage.

18. Check setting pressure and safe operation of the appliance.

For specific servicing instructions, see the relevant sections.

CLEANING THE CERAMIC PARTS

Remove the firefront casting and place to one side. Remove the ceramic components. Gently clean in the open air. Be careful not to create

dust from the coals. Where necessary replace damaged components with genuine spares. Seal scrap ceramic components in plastic bags

and dispose at proper refuse sites as directed.

Re-fit the coals by referring to the relevant section of these instructions.

REMOVING THE BURNER TRAY

Remove the decorative front. Remove the ceramics and the data/control plate and place safely aside.

Remove the two screws securing the tray legs to the firebox. Pull tray forward slightly and lift away.

Refitting is the reverse of above, being sure to engage the tray location lugs on the shelf at the rear of the firebox.

DISMANTLING THE BURNER TRAY

Remove the tray as previously described.

The pilot unit can be removed by withdrawing the tubing nut, the thermocouple nut on the rear of the valve, and the two securing screws,

and lifting away. Remove the tubing nut from the valve end of the pilot pipe, and blow through to dislodge any debris.

Remove the two tubing nuts on the ends of the gas pipe to the injector elbow and blow clear. Release the screw through the supporting leg

and lift assembly clear. The injector pipe can now be checked for debris. Remove the nut retaining the injector elbow. Blow through the elbow

to remove any debris.

The valve is not field serviceable, apart from the pilot filter. Remove the control knob by pulling it forwards, then remove the largest of the

three screws on the face of the valve. Slide the filter out and clean away any debris that may have accumulated. The filter element should also

be blown clean. This component should not require replacement, however if signs of deterioration are evident then a genuine spare part must

be used. If a large amount of debris is present in the filter then the pipework and control should be thoroughly cleaned before re-assembly.

PILOT ASSEMBLY

Remove the burner tray as in relevant section and pilot unit as described.

Clean the pilot assembly with a soft brush and blow through. Check the aeration holes are free of any dirt or lint. Clean thoroughly internal-

ly, the connection can be removed from the base of the pilot unit using two spanners to make cleaning easier. Do not damage or try to

remove the pilot injector.

The unit is factory set and the only check necessary is to ensure the spark gap is correct. See specifications for gap setting.

REMOVING THE FIREBOX

Remove the burner tray as described previously.

Protect the hearth from potential damage. Unroll the coiled tensioner cables from the rear of the firebox. Remove the securing nipples and

tensioner adjusters. The firebox is now released from the opening and can be slid outward onto the hearth. Inspect the fireplace opening

for debris and if excessive rectify the flue before proceeding further. Check the seal around the fireframe and if necessary replace. Refitting

of the firebox is as described in the fitting section of these instructions.

15.0

15.1

15.2

15.3

15.4

15.5

TROUBLESHOOTING GUIDE

Fire sparks but pilot does not light

No gas to fire, check isolators are open.

Pipework blockage, clean out.

Air not fully purged, repurge supply or wait longer.

Spark earthing to metal work, reset gap correctly.

Blocked pilot, clean out internally.

Pilot lights but then goes out

Severe restriction in gas supply, clear obstruction.

Faulty thermocouple, replace pilot unit.

Hold control knob in for longer.

Check control knob does not foul data plate.

Missing grommet seal in firebox, replace

Fire does not spark at pilot

HT lead detached, refit.

Spark gap too large or small, reset correctly.

Faulty piezo unit, replace.

Debris shorting out electrode, clean.

Spark shorting to metalwork under tray, realign HT lead.

Fire runs for a time and then cuts off

Excessive room draught or flue pull, rectify.

Loose or faulty thermocouple, rectify.

ODS system in operation.

Firebox grommet seal not fitted, rectify.

Lint in pilot aeration hole, clean thoroughly internally

Pilot flame shrinks when fire is on high

Poor gas flow to fire, check pressure with fire on high.

If pressure is low, remove any restriction in pipework or valve.

Check all isolators are adequately sized and fully open.

Check meter pressure is adequate.

Air leak under base of firebox, rectify.

Lint in pilot aeration hole, clean thoroughly internally.

Firebox grommet seal missing, rectify

Fire smells when first lit or in use

Newness smell from brand new appliance.

Spillage occurring. Carry out spillage test and rectify any problems.

Low temperature sealants or combustible materials used in incorrect positions.

Air leak under base of firebox, rectify

Firebox grommet seal missing, rectify.

16.0

USER INSTRUCTIONS

IMPORTANT NOTES

The installation of this fire MUST only be carried out by a competent[1] person in accordance with the Gas Safety

(Installation and Use) Regulations 1998, the relevant British Standards, Codes of Practice, the Building Regulations

and the manufacturers’ instructions.

Failure to comply with the above recommendations could lead to prosecution and invalidate the appliance

warranty.

Please ensure you are handed all of the manufacturers documents on completion of the installation. This will

include these instructions.

Always keep a note of the installer’s name, address and registration number, the original purchase receipt and the

date of installation for future reference.

The fire and flue should be serviced regularly to ensure continued safe operation. See the servicing section for

further details. Frequency of service will depend on use, but MUST be carried out at least once annually.

Parts of this appliance become naturally hot during use. It is recommended that a suitable fire guard conforming

to BS 8423 : 2002 is used, especially where young children, the elderly, or infirm are concerned.

Combustible items, such as flooring and furniture, and soft wall coverings (such as blown vinyl or embossed

paper) may discolour if fitted too close to the fire. See relevant section for further details on clearances to

combustibles. No combustible material or flooring should protrude onto the hearth.

DO NOT burn any foreign material on this fire, the coals or pebbles must be of the correct type and laid out in

accordance with the relevant section of these instructions. Failure to do so could create a hazard or lead to soot-

ing.

Before the appliance is installed, the chimney should be swept. All flues should be checked by the installer to

ensure there are no defects or obstructions that may prevent the flow of combustion products.

This appliance is fitted with a flue blockage safety device which will shut down the fire if abnormal flue conditions

occur. It is NOT a substitute for an independently mounted Carbon Monoxide detector.

The fire is only suitable for use with the gas type for which it is supplied.

Section

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

Contents

Important Notes

Firefront

Clearances to Combustibles

Ventilation

Operating Instructions

Flue Spillage Monitoring System

Cleaning

Cleaning the Ceramics

Servicing

List of spare parts

Page No.

1.0

[1] GB - Gas SafeTM registered operatives (Northern Ireland only- CORGI registered operatives) are the only class of person considered as competent by the HSE under the Gas Safety

(Installation and Use) Regulations 1998.

FIREFRONT

This fire is supplied with a particular style of firefront. Use of the firefront will ensure an adequate airflow under the firebed for the correct

functioning of this appliance.

Compliance with safety standards cannot be guaranteed if another style of front is used.

CLEARANCES TO COMBUSTIBLES

A combustible shelf may be fixed to the wall above the fire, providing that it complies with the dimensions given below.

A non-combustible shelf may be fitted to within 10mm of the top edge of the fireframe.

Combustible materials, such as wood, may be fitted to within 100mm (4in) of either side of the frame of the appliance, providing the forward

projection does not exceed 100mm (4in).

Any combustible side walls must be at least 500mm to the side of the radiant heat source.

As with all heating appliances, any decorations, soft furnishings, and wall coverings (i.e. flock, blown vinyl and embossed paper) positioned

too close to the appliance may discolour or scorch.

VENTILATION

No purpose provided ventilation is normally required for this appliance.

The requirements of other appliances operating in the same space

or room, and the results of a spillage test must be taken into consideration when assessing ventilation requirements, this will have been car-

ried out by your registered installer.

For Republic of Ireland, ventilation may be required, see IS 813, ICP3, IS 327, and any other rules in force.

OPERATING INSTRUCTIONS

The pilot is visible through the underside of the left hand side of the matrix. Push in and turn the control knob to the SPARK position, and hold

there for a few seconds.

Continue turning anti-clockwise through the spark click to the PILOT light position, ensur-

ing the pilot has lit. If not, return the knob clockwise, and repeat.

When the pilot lights after the spark, keep the knob depressed for approximately ten sec-

onds. Now release the knob and the pilot should stay alight. If the pilot is extinguished dur-

ing use, wait three minutes before repeating the ignition procedure.

To achieve the HIGH setting, push the control knob in slightly and continue turning anti-

clockwise to the high position. The main burner should light after a few seconds.

To decrease the setting to LOW, turn the control knob clockwise to the low setting.

To turn to the PILOT position from the HIGH or LOW positions, press the control knob in,

and return to the pilot position and release.

To turn the fire OFF, keep the knob pressed in, return to the off position and release.

FLUE SPILLAGE MONITORING SYSTEM

This fire is fitted with a flue spillage safety device (ODS). If the fire shuts down during use for no apparent reason then several reasons may

be suspected. If a door or window has been opened creating a draught, then pilot disturbance could be the problem, and removal of the

draught should resolve this. The fire can then be re-lit in accordance with the previous section. A grommet seal may also be missing from the

firebox causing abnormal draught to shut down the pilot. Call your installer to check seals are properly fitted.

If pilot disturbance is not the cause, then the ODS safety system may be in operation. Switch the appliance OFF, call in your installer to check

the flue and ventilation and carry out any remedial work required. DO NOT allow the appliance to be used until the flue system is passed as

safe.

2.0

3.0

4.0

5.0

Maximum depth of shelf Minimum distance from inside edge of

fire frame to underside of shelf

100mm (4in) 203mm (8in)

150mm (6in) 305mm (12in)

203mm (8in) 356mm (14in)

6.0

CLEANING

Before carrying out any of the following operations, ensure that the fire is OFF and completely cold.

Debris that may form on the firebed should be periodically removed by a competent person. Large deposits could indicate deterioration of

the flue. This should be repaired by a competent person, and the fire serviced before further use.

FIREFRONT - Any dust accumulating in the firefront may be removed using a vacuum cleaner or dry cloth. Heavy stains may be removed by

using a damp cloth and mild household detergent. Brass parts of the firefront may be cleaned using a suitable brass cleaner. Replace the front

centrally against the fire after cleaning.

PAINTED AREAS - These can be cleaned using a dry cloth.

CLEANING THE CERAMIC PARTS

Remove the firefront casting and place to one side. Remove the ceramic components. Gently clean in the open air. Be careful not to create

dust from the ceramics. Where necessary replace damaged components with genuine spares. Seal scrap ceramic components in plastic

bags and dispose at proper refuse sites as directed.

Re-fit the ceramic parts by referring to the relevant section of these instructions.

SERVICING

The fire and flue should be checked on an annual basis to ensure all of the product of combustion are entering the flue and that there is no

excessive build up of soot. The frequency of service will depend on usage, but MUST be carried out at least once annually. Servicing must

be carried out by a competent[1] person.

Cleaning of the coals/pebbles may be carried out by following the instructions given in the Installation section. The Installation instructions

carry full servicing details for the use of the installer.

If debris from the flue or other foreign matter is found on the fire it may indicate a need for servicing. Do not use the fire until the source of

the debris has been found and rectified.

Air vents (where fitted) should be checked periodically to ensure they are free from obstruction.

LIST OF SPARES

PART NO. ITEM

F550059 Pack of 11 coals

F550057 Pack of 15 pebbles

F780034 Ceramic combustion matrix (coal)

F780035 Ceramic combustion matrix (pebble)

F550208 Ceramic pad set (includes rear pad and side cheeks)

F790013 Ceramic tapered pad

F730057 Oxypilot assembly SIT9090

F730066 Gas Valve NGC 6802-D-350

TRAYSLIM Burner unit assembly complete

Please Enquire Decorative Frame

Please Enquire Decorative Front

7.0

8.0

9.0

10.0

As our policy is one of continuous improvement and development , we hope therefore you will understand we must retain the right to amend details and/or specifica-

tions without prior notice.

F860288

[1] GB - Gas SafeTM registered operatives (Northern Ireland only- CORGI registered operatives) are the only class of person considered as competent by the HSE under

the Gas Safety (Installation and Use) Regulations 1998.

This manual suits for next models

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