QNAP VIOSTOR NVR User manual

VioStor NVR
Network Video Recorder
User Manual (Version: 4.1.2)
© 2013. QNAP Systems, Inc. All Rights Reserved.

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Than you for choosing QNAP products! This user manual provides detailed instructions of
using the product. Please read carefully and start to enjoy the powerful functions of the
product!
 The VioStor NVR is hereafter referred to as the VioStor or the NVR.
 This user manual provides the description of all the functions of the VioStor NVR. The
product you purchased may not support certain functions dedicated to specific models.
 This user manual (version 4.1.2) is applicable for the VioStor NVR firmware version
4.1.2 only. If the VioStor NVR is running an older firmware version, please refer to the
previous versions of the user manuals.
Legal Notices
All the features, functionality, and other product specifications are subject to change
without prior notice or obligation. Information contained herein is subject to change
without notice.
QNAP and the QNAP logo are trademar s of QNAP Systems, Inc. All other brands and
product names referred to are trademar s of their respective holders.
Further, the ® or ™ symbols are not used in the text.
LIMI ED WARRAN Y
In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the
product from direct, indirect, special, incidental, or consequential software, or its
documentation. QNAP ma es no warranty or representation, expressed, implied, or
statutory, with respect to its products or the contents or use of this documentation and all
accompanying software, and specifically disclaims its quality, performance,
merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or
update its products, software, or documentation without obligation to notify any individual
or entity.
CAU ION
1. Bac up the system periodically to avoid any potential data loss. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
2. Should you return any components of the product pac age for refund or maintenance,
ma e sure they are carefully pac ed for shipping. Any form of damages due to
improper pac aging will not be compensated.

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Important Notice
 Reading instructions
Please read the safety warnings and user manual carefully before using this product.
 Power supply
This product can only be used with the power supply provided by the manufacturer.
 Service
Please contact qualified technicians for any technical enquires. Do not repair this
product by yourself to avoid any voltage danger and other ris s caused by opening this
product cover.
 Warning
To avoid fire or electric shoc , do not use this product in rain or humid environment.
Do not place any objects on this product.

Regulatory Notice
FCC S A EMEN
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules
protection against harmful interference in a r
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications
However, there is no guarantee tha
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interfe
rence by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

Consult the dealer or an experienced radio/television technician for help
The changes or modifications not expressly approved by the party responsible for
compliance could void the user
Shielded
interface cables, if any, must be used in order to comply with the emission limits.
CE NO ICE
Class B only.
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This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules
.
These limits are designed to provide reasonable
protection against harmful interference in a r
esidential installation
.
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications
However, there is no guarantee tha
t interference will not occur in particular installation
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
rence by one or more of the following measures:
Reorient or relocate the receiving antenna
.
Increase the separation between the equipment and receiver
.
Connect the equipment into an outlet on a circuit different from that to which the
Consult the dealer or an experienced radio/television technician for help
The changes or modifications not expressly approved by the party responsible for
compliance could void the user
's authority to operate the equipment
.
interface cables, if any, must be used in order to comply with the emission limits.
This equipment has been tested and found to comply with the limits for a Class B digital
These limits are designed to provide reasonable
.
This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications
.
t interference will not occur in particular installation
. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
Connect the equipment into an outlet on a circuit different from that to which the
Consult the dealer or an experienced radio/television technician for help
.
The changes or modifications not expressly approved by the party responsible for
.
interface cables, if any, must be used in order to comply with the emission limits.

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able of Contents
TABLE OF CONTENTS.....................................................................................................................................5
SAFETY WARNING...........................................................................................................................................9
CHAPTER 1. INTRODUCTION ..............................................................................................................10
1.1 O VERVIEW .............................................................................................................................................10
1.2 H ARDWARE I LLUSTRATION ...................................................................................................................11
1.2.1 VS – 12164 / 12156 / 12148 / 12140U-RP Pro+ .......................................................11
1.2.2 VS – 12164 / 12156 / 12148 / 12140U-RP Pro...........................................................12
1.2.3 VS – 8148 / 8140 / 8132 / 8124U-RP Pro+ .................................................................13
1.2.4 VS – 8148 / 8140 / 8132 / 8124U-RP Pro.....................................................................14
1.2.5 VS – 8148 / 8140 / 8132 / 8124 Pro+...........................................................................15
1.2.6 VS – 6120 / 6116 / 6112 Pro+..........................................................................................16
1.2.7 VS – 6020 / 6016 / 6012 Pro.............................................................................................17
1.2.8 VS – 4116 / 4112 / 4108U-RP Pro+................................................................................18
1.2.9 VS – 4016 / 4012 / 4008U-RP Pro...................................................................................19
1.2.10 VS – 4116 / 4112 / 4108 Pro+..........................................................................................20
1.2.11 VS – 4016 / 4012 / 4008 Pro.............................................................................................21
1.2.12 VS – 2112 / 2108 / 2104 Pro+ .........................................................................................22
1.2.13 VS – 2012 / 2008 / 2004 Pro ............................................................................................23
1.2.14 VS – 2108 / 2104 L ...............................................................................................................24
1.2.15 VS – 2008 / 2004 L ...............................................................................................................25
1.2.16 VS – 1004 L..............................................................................................................................26
CHAPTER 2. INSTALL THE NVR..........................................................................................................27
2.1 P ERSONAL C OMPUTER R EQUIREMENTS .................................................................................................28
2.2 B ROWSE CD-ROM................................................................................................................................30
2.3 H ARD D ISK D RIVES C OMPATIBILITY L IST .............................................................................................32
2.4 IP C AMERAS C OMPATIBILITY L IST ........................................................................................................32
2.5 C HECK S YSTEM S TATUS ........................................................................................................................33
2.6 S YSTEM C ONFIGURATION ......................................................................................................................36
CHAPTER 3. USE THE NVR BY LOCAL DISPLAY ...........................................................................40
3.1 Q UICK C ONFIGURATION ........................................................................................................................43
3.2 S YSTEM C ONFIGURATION ......................................................................................................................50
3.3 M ONITORING .........................................................................................................................................52
3.4 V IDEO P LAYBACK .................................................................................................................................64

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3.5
V IDEO C ONVERSION & E XPORT ............................................................................................................67
CHAPTER 4. REMOTE MONITORING................................................................................................69
4.1 C ONNECT TO THE NVR .........................................................................................................................70
4.2 M ONITORING P AGE ...............................................................................................................................72
4.2.1 Live Video Window.................................................................................................................81
4.2.2 isplay Mode............................................................................................................................83
4.2.3 PTZ Camera Control Panel..................................................................................................83
4.2.4 Multi-server Monitoring........................................................................................................85
4.2.5 Monitor Settings .....................................................................................................................86
4.2.6 Auto Cruising ...........................................................................................................................89
4.3 E- MAP ...................................................................................................................................................93
4.3.1 Icons and escription...........................................................................................................95
4.3.2 Add a Map Set or an E-map...............................................................................................96
4.3.3 Edit a Map Name ....................................................................................................................99
4.3.4 elete a Map Set or an E-map..........................................................................................99
4.3.5 Indicate IP Cameras on an E-map.................................................................................100
4.3.6 Enable/ isable Event Alert ...............................................................................................102
4.4 R EMOTE M ONITORING FROM QNAP S URVEILLANCE C LIENT FOR W INDOWS .....................................105
CHAPTER 5. PLAY VIDEO FILES.......................................................................................................106
5.1 P LAYBACK P AGE .................................................................................................................................107
5.1.1 Play Video Files from NVR.................................................................................................110
5.1.2 Intelligent Video Analytics (IVA) ....................................................................................113
5.1.3 Convert NVR Videos to an AVI File................................................................................119
5.1.4 Export Video Files with igital Watermark .................................................................121
5.2 P LAY V IDEO F ILES IN QNAP S URVEILLANCE C LIENT FOR W INDOWS .................................................122
5.3 W ATERMARK P ROOF ...........................................................................................................................123
5.4 A CCESS THE R ECORDING D ATA ...........................................................................................................125
5.4.1 Microsoft Networking (SMB/CIFS) .................................................................................126
5.4.2 Web File Manager (HTTP) .................................................................................................126
5.4.3 FTP Server (FTP) ..................................................................................................................127
CHAPTER 6. SYSTEM ADMINISTRATION.......................................................................................128
6.1 Q UICK C ONFIGURATION ......................................................................................................................130
6.2 S YSTEM S ETTINGS ...............................................................................................................................137
6.2.1 Server Name ..........................................................................................................................137
6.2.2 ate & Time ...........................................................................................................................138
6.2.3 View System Settings.........................................................................................................139

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6.3
N ETWORK S ETTINGS ...........................................................................................................................140
6.3.1 TCP/IP Configuration ..........................................................................................................140
6.3.2 NS ( ynamic omain Name) Service ....................................................................146
6.3.3 File Services ...........................................................................................................................147
6.3.4 Host Access Control.............................................................................................................148
6.3.5 Protocol Management .........................................................................................................149
6.3.6 View Network Settings .......................................................................................................150
6.4 D EVICE C ONFIGURATION ....................................................................................................................151
6.4.1 SATA isk................................................................................................................................151
6.4.2 RAI Management Tool .....................................................................................................155
6.4.3 USB isk..................................................................................................................................157
6.4.4 UPS ............................................................................................................................................158
6.5 U SER M ANAGEMENT ...........................................................................................................................159
6.5.1 Create user .............................................................................................................................161
6.5.2 Edit User ..................................................................................................................................162
6.5.3 elete User .............................................................................................................................162
6.5.4 User Access Rights Comparison .....................................................................................163
6.6 C AMERA S ETTINGS ..............................................................................................................................166
6.6.1 Camera Configuration ........................................................................................................166
6.6.2 Recording Settings...............................................................................................................169
6.6.2.1 Standard Recording ......................................................................................................................................169
6.6.2.2 User defined Multi-stream............................................................................................................................172
6.6.2.3 Smart Recording...........................................................................................................................................174
6.6.2.4 Edge Recording ............................................................................................................................................177
6.6.3 Schedule Settings ................................................................................................................182
6.6.4 Alarm Settings.......................................................................................................................183
6.6.5 Storage Expansion...............................................................................................................201
6.6.6 Advanced Settings ...............................................................................................................206
6.7 S YSTEM T OOLS ....................................................................................................................................208
6.7.1 Alert Notification...................................................................................................................208
6.7.2 SMSC Settings.......................................................................................................................209
6.7.3 Restart/Shut own ..............................................................................................................210
6.7.4 Hardware Settings ...............................................................................................................211
6.7.5 System Update......................................................................................................................213
6.7.6 Back up/Restore/Reset Settings.....................................................................................214
6.7.7 Remote Replication..............................................................................................................215
6.7.8 Hard isk SMART .................................................................................................................219
6.7.9 Key Management..................................................................................................................220

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6.7.10
Ping Test..................................................................................................................................221
6.7.11 Advanced System Settings...............................................................................................222
6.8 L OGS & S TATISTICS .............................................................................................................................223
6.8.1 System Event Logs ..............................................................................................................223
6.8.2 Surveillance Logs .................................................................................................................224
6.8.3 On-line Users List.................................................................................................................225
6.8.4 Historical Users List.............................................................................................................225
6.8.5 System Connection Logs ...................................................................................................226
6.8.6 System Information ............................................................................................................226
CHAPTER 7. SYSTEM MAINTENANCE ............................................................................................227
7.1 R ESET THE A DMINISTRATOR P ASSWORD AND N ETWORK S ETTINGS ....................................................227
7.2 P OWER O UTAGE OR A BNORMAL S HUTDOWN ......................................................................................228
7.3 H OT S WAPPING H ARD D ISK D RIVES (RAID C ONFIGURATION )...........................................................228
CHAPTER 8. LCD PANEL .....................................................................................................................229
CHAPTER 9. TROUBLESHOOTING...................................................................................................235
APPENDIX A DYNAMIC DOMAIN NAME REGISTRATION..........................................................238
APPENDIX B CONFIGURATION EXAMPLES...................................................................................243
TECHNICAL SUPPORT ................................................................................................................................248
GNU GENERAL PUBLIC LICENSE............................................................................................................249

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Safety Warning
1. This product can operate normally in the temperature of 0ºC–40ºC and relative
humidity of 0%–90%. Please ma e sure the environment is well-ventilated.
2. The power cord and devices connected to this product must provide correct supply
voltage.
3. Do not place this product in direct sunlight or near chemicals. Ma e sure the
temperature and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe this product
with a wet towel. Do not use chemical or aerosol to clean this product.
5. Do not place any objects on this product for the server's normal operation and to avoid
overheat.
6. Use the flat head screws in the product pac age to loc the hard dis s in this product
when installing hard dis s for proper operation.
7. Do not place this product near any liquid.
8. Do not place this product on any uneven surface to avoid falling off and damage.
9. Ma e sure the voltage is correct in your location when using this product. If you are
not sure about the voltage, please contact the distributor or the local power supply
company.
10. Do not place any object on the power cord.
11. Do not attempt to repair this product in any occasions. Improper disassembly of the
product may expose you to electric shoc or other ris s. For any enquiries, please
contact the distributor.
12. The chassis models should only be installed in the server room and maintained by the
authorized server manager or IT administrator. The server room is loc ed by ey or
eycard access and only certified staff is allowed to enter the server room.
Warning:
 Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer's instructions.
 Do NOT touch the fan inside the system to avoid serious injuries.

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Chapter 1. Introduction
1.1 Overview
The QNAP VioStor NVR (hereafter referred to as the NVR or the VioStor) is the high
performance networ surveillance solution for networ -based monitoring of IP cameras,
video recording, playbac , and remote data access. Up to 128 channels from multiple
QNAP NVR servers can be monitored simultaneously. The NVR supports IP-based cameras
and video servers from numerous brands, for more information please visit
http://www.qnapsecurity.com/pro_compatibility_camera.asp.
The NVR supports video recording in H.264, MxPEG, MPEG-4, or MJPEG video compression.
The NVR offers diversified display modes and recording features, e.g. scheduled recording,
alarm recording, alarm recording schedule. The NVR also supports data search by date
and time, timeline, event, and intelligent video analytics (IVA), including motion detection,
missing object, foreign object, out of focus, and camera occlusion. All the functions can be
configured by an IE web browser.
The VioStor Pro Series NVR is the world's first Linux-based NVR capable of truly PC-less
quic configuration, monitoring of IP cameras on the networ , and video playbac via the
VGA connector. The NVR can be operated by connecting to a high-definition (HD) VGA
monitor or TV, and a USB mouse, USB eyboard (optional), and a USB sound card
(optional).
* The MxPEG video compression feature is not supported by VS-2008L, VS-2004L
VS-1004L.

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1.2 Hardware Illustration
1.2.1 VS – 12164 / 12156 / 12148 / 12140U-RP Pro+
1. Power Button
2. LED Indicators: 10 GbE, Status, LAN, eSATA (Reserved)
3. eSATA x 2 (Reserved)
4. Gigabit LAN x 4
5. USB 2.0 x 4
6. USB 3.0 x 2
7. Expansion Slot x 2 (Reserved)
8. VGA
9. Password & Networ Settings Reset Button
10. Power Connector x 2

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1.2.2 VS – 12164 / 12156 / 12148 / 12140U-RP Pro
1. Power button
2. LED indicators: 10 GbE, Status, LAN, eSATA Select button(Reserved)
3. VGA
4. Expansion slot x 1 (reserved)
5. Gigabit LAN x 4
6. USB 3.0 x 2
7. USB 2.0 x 4
8. Password & networ settings reset button
9. eSATA x 2 (reserved)
10. Power connector x 2

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1.2.3 VS – 8148 / 8140 / 8132 / 8124U-RP Pro+
1. Enter Button
2. Power Button
3. Select Button
4. LED Indicators: 10 GbE, Status, LAN, eSATA (Reserved)
5. eSATA x 2 (Reserved)
6. USB 2.0 x 4
7. Gigabit LAN x 4
8. USB 3.0 x 2
9. VGA
10. Password & Networ Settings Reset Button
11. Power Connector x 2
12. Expansion Slot x 2 (Reserved)

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1.2.4 VS – 8148 / 8140 / 8132 / 8124U-RP Pro
1. Enter button
2. Power button
3. Select button
4. LED indicators: 10 GbE, Status, LAN, eSATA(Reserved)
5. VGA
6. Expansion slot x 2 (reserved)
7. Gigabit LAN x 2
8. USB 3.0 x 2
9. USB 2.0 x 4
10. Password & networ settings reset button
11. eSATA x 2 (reserved)
12. Power connector x 2

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1.2.5 VS – 8148 / 8140 / 8132 / 8124 Pro+
1. USB 3.0
2. One-touch-auto-video-bac up button
3. Power button
4. Hard drive LEDs
5. Select button
6. Enter button
7. LED indicators: Status, LAN, USB, eSATA (Reserved), 10 GbE
8. Tray loc
9. Release button
10. Power connector
11. Expansion slot
12. Kensington security slot
13. VGA
14. HDMI
15. eSATA x 2 (reserved)
16. Gigabit LAN x 2
17. USB 2.0 x 4
18. USB 3.0
19. Password & networ settings reset button

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1.2.6 VS – 6120 / 6116 / 6112 Pro+
1. One-touch-auto-video-bac up button
2. USB 2.0
3. LED indicators: Status, LAN, USB, Power, HDD1-6
4. Power button
5. Select button
6. Enter button
7. Power connector
8. K-Loc Security Slot
9. Gigabit LAN x 2
10. Audio In/Out (Reserved)
11. Password & Networ Settings Reset Button
12. USB 3.0 x 2
13. USB 2.0 x 4

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1.2.7 VS – 6020 / 6016 / 6012 Pro
1. One-touch-auto-video-bac up button
2. USB 2.0
3. LED indicators: Status, LAN, USB, eSATA(Reserved), HDD1–6
4. Power button
5. Select button
6. Enter button
7. Power connector
8. Gigabit LAN x 2
9. USB 2.0 x 4
10. eSATA x 2 (reserved)
11. VGA
12. Password & networ settings reset button
13. Kensington security slot

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1.2.8 VS – 4116 / 4112 / 4108U-RP Pro+
1. USB 2.0
2. One-touch-auto-video-bac up button
3. LED indicators: USB, Status, HDD1–4, LAN
4. Power button
5. Power connector
6. HDMI
7. Gigabit LAN x 2
8. USB 3.0 x 2
9. USB 2.0 x 2
10. DIDO (reserved)
11. RS-485 (reserved)
12. Password & networ settings reset button (reserved)
13. Audio In/Out (reserved)
14. RS-232 (reserved)

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1.2.9 VS – 4016 / 4012 / 4008U-RP Pro
1. One-touch-auto-video-bac up button
2. USB 2.0
3. LED indicators: Status, LAN, USB, eSATA(Reserved), HDD1–4
4. Power button
5. Power connector
6. Gigabit LAN x 2
7. USB 2.0 x 4
8. eSATA x 2 (reserved)
9. VGA
10. Password & networ settings reset button

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1.2.10 VS – 4116 / 4112 / 4108 Pro+
1. One-touch-auto-video-bac up button
2. USB 2.0
3. LED indicators: Status, LAN, USB, HDD1–4
4. Power button
5. Select button
6. Enter button
7. Power connector
8. K-Loc Security Slot
9. Gigabit LAN x 2
10. Audio In/Out (Reserved)
11. Password & networ settings reset button
12. USB 3.0 x 2
13. USB 2.0 x 4