Quadro QUADRO4LI Service manual

Quadro4Li Manual II: Administrator's Guide
Edition 1, Jan 2011
SW Release 5.2.25 and higher

Quadro4Li Manual II: Administrator's Guide
Table of Contents
Manual I: see Installation Guide
Step-by-step guide to install and configure Quadro basically.
Manual II: Administrator's Guide
About this Administrator's Guide................................................................................................................ 4
Quadro’s Graphical Interface ..................................................................................................................... 5
Administrator’s Main Page................................................................................................................................................ 5
Recurrent Buttons.......................................................................................................................................................... 6
Recurrent Functional Buttons ............................................................................................................................................ 6
Entering SIP Addresses Correctly....................................................................................................................................... 6
Administrator’s Menus.................................................................................................................................. 7
System Menu ............................................................................................................................................................... 7
System Configuration Wizard......................................................................................................................................... 7
Internet Configuration Wizard......................................................................................................................................... 9
System Security Management.......................................................................................................................................11
Status....................................................................................................................................................................12
General Information................................................................................................................................................13
Network Status .....................................................................................................................................................13
Lines Status.........................................................................................................................................................15
Memory Status......................................................................................................................................................17
Hardware Status....................................................................................................................................................17
SIP Registration Status............................................................................................................................................17
IP Lines Registration Status......................................................................................................................................18
License Status ......................................................................................................................................................18
IP Routing Configuration..............................................................................................................................................19
Configuration Management ..........................................................................................................................................21
Automatic Firmware Update......................................................................................................................................22
Legible Configuration Management .............................................................................................................................23
Events ...................................................................................................................................................................23
Time/Date Settings ....................................................................................................................................................26
Mail Settings............................................................................................................................................................27
SMS Settings...........................................................................................................................................................27
Firmware Update.......................................................................................................................................................28
Networking Tools ......................................................................................................................................................29
SNMP Settings.........................................................................................................................................................30
Diagnostics .............................................................................................................................................................31
System Logs ........................................................................................................................................................31
Features.................................................................................................................................................................33
Upload Language Pack...............................................................................................................................................33
User Rights Management ............................................................................................................................................34
Users Menu ................................................................................................................................................................36
Extensions Management .............................................................................................................................................36
User Extension Settings...........................................................................................................................................38
Pickup Group Extension Settings................................................................................................................................42
Call Park Extension Settings .....................................................................................................................................43
Paging Group Extension Settings ...............................................................................................................................44
Attendant Extension Settings.....................................................................................................................................45
Extension Codecs..................................................................................................................................................48
Call Park Service...................................................................................................................................................49
Upload Universal Extension Recordings .......................................................................................................................49
Receptionist Management............................................................................................................................................50

Quadro4Li Manual II: Administrator's Guide
Extensions Directory ..................................................................................................................................................53
Authorized Phones Database........................................................................................................................................54
Call Back Services .................................................................................................................................................56
Telephony Menu...........................................................................................................................................................57
Call Statistics ...........................................................................................................................................................57
RTP Statistics.......................................................................................................................................................59
FAX Statistics.......................................................................................................................................................60
SIP Settings.............................................................................................................................................................60
RTP Settings ...........................................................................................................................................................61
NAT Traversal Settings ...............................................................................................................................................62
Line Settings............................................................................................................................................................64
IP Line Settings.....................................................................................................................................................64
Supported SIP Phones ......................................................................................................................................................65
Programmable Keys Configuration ........................................................................................................................................66
ISDN Settings ..........................................................................................................................................................67
Gain Control ............................................................................................................................................................71
SIP Tunnel Settings ...................................................................................................................................................72
Call Routing.............................................................................................................................................................73
Allowed Characters and Wildcards..............................................................................................................................80
Best Matching Algorithm ..........................................................................................................................................81
VoIP Carrier Wizard ...................................................................................................................................................83
RADIUS Client Settings...............................................................................................................................................85
Voice Mail Recording Codec.........................................................................................................................................86
Dial Plan Settings......................................................................................................................................................86
3PCC Settings..........................................................................................................................................................86
Key System Emulation................................................................................................................................................86
Key System Advanced Configuration..................................................................................................................................89
RTP Streaming Channels ............................................................................................................................................90
Internet Uplink Menu......................................................................................................................................................91
PPP/ PPTP Settings...................................................................................................................................................91
Advanced PPP Settings...........................................................................................................................................91
VPN Configuration.....................................................................................................................................................92
Dynamic DNS Settings................................................................................................................................................98
Firewall and NAT.......................................................................................................................................................99
Advanced Firewall Settings.....................................................................................................................................100
Filtering Rules........................................................................................................................................................100
Service Pool.......................................................................................................................................................102
IP Pool .............................................................................................................................................................103
IDS Log................................................................................................................................................................104
Network Menu ...........................................................................................................................................................105
DNS Settings .........................................................................................................................................................105
DNS Server Settings ................................................................................................................................................105
DHCP Settings for the LAN Interface.............................................................................................................................106
DHCP Advanced Settings.......................................................................................................................................107
DHCP Settings for the VLAN Interface...........................................................................................................................108
Registration Form .......................................................................................................................................................109
Administrator’s Additional Features ..................................................................................................................................109
Incoming Call Blocking and Outgoing Call Blocking ...........................................................................................................109
Voice Mail Profiles...................................................................................................................................................110
Logout ....................................................................................................................................................................112
PBX Services for Quadro’s Administrator ...........................................................................................................................113
Appendix: Extension User's Welcome Page ...............................................................................................114
Appendix: System Default Values............................................................................................................115
Administrator Settings ..................................................................................................................................................115
Extension Settings ......................................................................................................................................................118
Appendix: Software License Agreement..........................................................................................................120

Quadro4Li Manual II: Administrator's Guide
Manual III: see Extension User's Guide
Describes detailed the menus available for extension users and includes further all call codes at a glance.

Quadro4Li Manual II: Administrator's Guide About this Administrator's Guide
Quadro4Li; (SW Version 5.2.x) 4
About this Administrator's Guide
The Quadro Manual is divided into three parts:
•Manual-I: Installation Guide
gives step-by-step instructions to provision the Quadro IP PBX and configure the phone extensions with the Epygi SIP Server. After successfully
configuring the Quadro IP PBX, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access
the Internet from devices connected to the LAN.
•Manual-II: Administrator's Guide explains all Quadro management menus available for administrators only. It includes a list of all System
Default Values.
•Manual-III: Extension User's Guide explains all Quadro management menus available for extension users. A list of all call codes can be found
there, too.
This guide contains many example screen illustrations. Since Quadro IP PBXs offer a wide variety of features and functionality, the example screens
shown may not appear exactly the same for your particular Quadro IP PBX as they appear in this manual. The example screens are for illustrative
and explanatory purposes, and should not be construed to represent your own unique environment.
Quadro’s Graphical Interface describes to the Quadro's graphical user interface and explains all recurrent buttons.
Administrator’s Menus explains the Administrator's management pages according to the menu structure shown on the main page of the Quadro
management.
Administrator’s Additional Features explains some input-options for administrators only that may be selected from the extension user's main
page.
PBX Services for Quadro’s Administrator explains PBX features for administrator accessible from the handset.
Appendix: Extension User's Welcome Page includes a form that allows the administrator to inform his extension user with all individually needed
addresses and phone numbers.
Appendix: System Default Values lists all factory defaults.
Appendix: Software License Agreement includes the contract for using Quadro's hardware and software.

Quadro4Li Manual II: Administrator's Guide Quadro's Graphical Interface
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Quadro’s Graphical Interface
Administrator’s Main Page
When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call
duration and start time) at the startup. The button Terminate next to each active call is used to terminate the corresponding call. Here the
administrator may access the following settings and perform the actions:
Fig. II-1: Quadro4Li Management
By clicking on System, Users, Telephony, Internet Uplink or Network the administrator may access the following settings in each respective
category and perform actions specific to each category.
System Menu
•System Configuration Wizard
•Internet Configuration Wizard
•System Security Management
•Status
•IP Routing Configuration
•Configuration Management
•Events
•Time/Date Settings
•Mail Settings
•SMS Settings
•Firmware Update
•Networking Tools
•SNMP Settings
•Diagnostics
•Features
•Upload Language Pack
•User Rights Management
Telephony Menu
•Call Statistics
•SIP Settings
•RTP Settings
•NAT Traversal Settings
•Line Settings
•ISDN Settings
•Gain Control
•SIP Tunnel Settings
•Call Routing
•VoIP Carrier Wizard
•RADIUS Client Settings
•Voice Mail Recording
•Dial Plan Settings
•3PCC Settings
•Key System Emulation
•RTP Streaming Channels
Internet Uplink Menu
•PPP/ PPTP Settings
•VPN Configuration
•Dynamic DNS Settings
•Firewall and NAT
•Filtering Rules
•IDS Log
Users Menu
•Extensions Management
•Receptionist Management
•Extensions Directory
•Authorized Phones Database
Network Menu
•DNS Settings
•DNS Server Settings
•DHCP Settings for the LAN
Interface
•DHCP Settings for the VLAN
Interface
Registration Form
(in menu tree only)
Logout
The functional button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a
DHCP client. The Renew WAN IP Address button is used to obtain a new WAN IP address in case, e.g., the Quadro moves to another network.
The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now occurs on the Quadro
Management page if PPPoE is used as WAN interface protocol.
The link Please Check Your Pending Events will be displayed on the administrator Main Menu page if new system events exist. The link leads to
the Events page that can be also accessed from the System menu.
The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about IP address
user accessed Quadro GUI from, the username user is logged in and the time until the next automatically logout is provided herein. The current
version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed
during that time, user will be automatically moved to the Login page and will be requested to login again.

Quadro4Li Manual II: Administrator's Guide PBX Services for Quadro’s Administrator
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Recurrent Buttons
Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button returns you to the page you were
previously on.
This button leads forward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button confirms an operation you started
before.
This button discards the latest not yet
confirmed entries. This button confirms an operation you chose
before.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of an entire sequence. This button discards an operation you chose
before.
This button opens the help page
belonging to the currently active Quadro
management page. This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted IP addresses are listed. It allows
the user to make a quick selection of an IP
address that has been previously used.
This will avoid the user needing type it
again. The clipboard can hold up to 10 IP
addresses and a new IP address will
replace the oldest one from the list.
This button opens a window where the last
inserted SIP addresses are listed. It allows the
user to make a quick selection of an IP address
that has been previously used. This will avoid
the user needing type it again. The clipboard
can hold up to 10 SIP addresses and a new
SIP address will replace the oldest one from the
list.
Recurrent Functional Buttons
In connection with the tables, the following are the few buttons you will see:
Functional Button Description
Add Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.
Edit Allows modifying the settings of the record selected by a checkbox. Normally only one (1) record may be selected. A new
page will be displayed to enter the modified settings.
Delete Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.
Select All Selects all table entry(s) for example for further deletion.
Inverse Selection Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking the button will select all
records.
Refresh in... May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the
page will occur. It may be used to reload the page manually.
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to
the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using the corresponding
checkboxes in order to edit or delete them.
Entering SIP Addresses Correctly
Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on
the Internet, a SIP address must be provided.
SIP addresses needs to be specified in one of the following formats:
“display name” <username@ipaddress:port>
“display name” <username@ipaddress>
username@ipaddress:port
username@ipaddress
username
The display name and the port number are optional parameters in the
SIP address. If a port is not specified, 5060 will be set up as the default
one. The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a
wildcard, the “?” character stands for only one unknown digit and the “*”
character stands for any number of any digits.
For your convenience, the following combinations can be used:
•*@ipaddress - any user from the specified SIP server
•username@* - a specified user from any SIP server
•*@* - any user from any SIP server
Please Note: Wildcards are available for caller addresses only. No
wildcard characters are allowed for called party addresses. Exceptions
are addresses in the Supplementary Addresses table that are used by
Outgoing Call Blocking and Hiding Caller Information Settings
services. To use “*” and “?” alone (as non wildcard characters), use “\*”
and “\?” correspondingly.

Quadro4Li Manual II: Administrator's Guide Administrator’s Menus
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Administrator’s Menus
System Menu
Fig. II-1: System Menu in Dynamo theme
Fig. II-2: System Menu in Plain theme
System Configuration Wizard
The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration
settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it
works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and settings:
•System Configuration (see below)
•DHCP Settings for the LAN Interface
•Regional Settings and Preferences (see below)
•Emergency Codes and PSTN Access Codes Settings (see below)
DHCP Settings for the LAN are described in the chapters
below. The LAN configuration and regional settings will be
described later in this chapter.
Please Note: It is strongly recommended to leave the
factory default settings if their meanings are not fully
clear to the administrator.
Fig. II-3: System Configuration Wizard - Start page

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Quadro4Li; (SW Version 5.2.x) 8
The System Configuration page contains the host name, IP
address and Subnet Mask information about the Quadro LAN
interface. These settings make Quadro available to the
internal network.
The System Configuration page offers the following input
options:
Host Name requires a host name for the Quadro device.
Domain Name requires the LAN side domain name which
the Quadro belongs to.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig. II-4: System Configuration Wizard - System Configuration page
The Regional Settings and Preferences are used to select
settings specific to the location of the Quadro. This is
important for the functionality of the voice subsystem.
The Regional Settings and Preferences page has two drop
down lists to select the Location (country) and a
corresponding Timezone.Quadro will support Daylight
Savings (DST) correction if it is available for the selected time
zone.
This page also has a manipulation radio button group to
choose:
System Language – selection is available only when the
custom Language Pack has been uploaded and it is used to
enable custom language for system voice messages or
returning back to the default language English.
GUI Theme - selection used to select the GUI theme style
of the web based configuration pages.
The Choose Theme on Login checkbox indicates whether
the GUI theme selection radio buttons should be displayed
on the Quadro Login page. Selecting the checkbox will allow
users to choose the GUI theme before logging into the
Quadro. Leaving the checkbox unselected will require the
administrator to run the System Configuration Wizard to
change the theme.
Fig. II-5: System Configuration Wizard - Regional Settings page
The Emergency Codes and PSTN Access Codes Settings
are used to configure the emergency dial plan.
The Emergency Codes text field requires the PSTN
numbers of the emergency or lifeline services. Multiple
emergency codes, separated by commas, can be inserted in
this field. For each emergency code, a routing pattern will be
generated in the Call Routing Table, which will allow faster
and easier calls to emergency destinations.
The PSTN Access Code drop down list allows you to select
the prefix code for accessing the PSTN line in the routing
mode. Dialing the digits inserted in this text field will provide
the PSTN dial tone when dialed from the handset.
Fig. II-6: System Configuration Wizard - Emergency Codes and PSTN Codes Settings page

Quadro4Li Manual II: Administrator's Guide Administrator’s Menus
Quadro4Li; (SW Version 5.2.x) 9
Internet Configuration Wizard
The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an
external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP settings,
which will be described in this chapter.
Please Note: It is strongly recommended not to change the
factory default settings if their meanings are not fully clear
to an administrator.
Fig. II-7: Internet Configuration Wizard - Start page
The Wizard allows navigating through the following basic configuration parameters and settings:
•Uplink configuration (see below)
For WAN Interface protocol PPPoE:
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
•DNS Settings
For WAN Interface protocol PPTP:
•WAN IP Configuration (see below)
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
•DNS Settings
For WAN Interface protocol Ethernet:
•WAN IP Configuration
•WAN Interface Configuration (see below)
•DNS Settings
•
The Switch to Auto Provisioning link moves you to the Automatic Provisioning page where Quadro can be configured automatically.
The Uplink Configuration page allows you to select the Quadro‘s
WAN interface connection type and its bandwidth settings. These
settings will make Quadro available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration, while
selecting Ethernet will bring up the WAN IP Configuration page.
The Uplink Configuration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose the
protocol depending on the requirements of the ISP (Internet Service
Provider):
PPPoE - turns on the PPP over an Ethernet connection.
PPTP – turns on the Point to Point Tunneling Protocol (PPTP)
interface used for the connection between Quadro and ADSL
modem. A fixed IP address configuration is needed in this
case.
Ethernet - turns on the Ethernet connection. Fig. II-8: Internet Configuration Wizard - Uplink Configuration page
The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be
declined.
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet.
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:

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Quadro4Li; (SW Version 5.2.x) 10
Required Bandwidth for Standard Packets:
Needed bandwidth in kbit/s using the Codecs:Packet
Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a iLBC-13.33
10 105 58 66 74 82 50 -
20 84 37 45 53 61 29 -
30 76 30 38 45 53 22 27
40 74 27 34 42 50 19 -
50 71 25 32 40 48 17 -
60 67 22 30 37 45 15 20
Required Bandwidth for Encrypted Packets when a VPN is used:
Needed bandwidth in kbit/s using the Codecs:Packet
Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a iLBC-13.33
10 148 98 105 118 124 92 -
20 105 59 65 74 81 49 -
30 90 43 52 60 66 35 41
40 85 38 45 53 61 30 -
50 80 34 41 48 56 26 -
60 74 29 37 45 52 22 26
The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.
The WAN IP Configuration page is only displayed if Ethernet or
PPTP has been selected to be the uplink protocol. It offers the
following components:
The Assign automatically via DHCP radio-button selection switches
to automatic retrieval of the WAN IP address from a DHCP server at
the ISP/uplink.
Please Note: DHCP referred to here is the one that runs on the
provider’s side and not the Quadro’s personal DHCP server.
The Assign Manually radio-button switches to the manual
adjustment of IP settings. This selection requests the following
parameters:
IP Address requires the IP address for the Quadro WAN interface.
Subnet Mask requires the subnet mask for the Quadro device WAN
interface.
Default Gateway requires the IP address of the router where all
packets are to be sent to, for example, to the router of the provider.
Fig. II-9: Internet Configuration Wizard - WAN IP Configuration page
The WAN Interface Configuration page may be used to modify the
MAC address of the Quadro. This might be necessary if the ISP
(Internet Service Provider) requires a specified MAC address, for
example, for authentication. This page offers the following
components:
MAC Address Assignment manipulation radio-buttons:
•This Device turns to the default MAC address of the Quadro.
•User Defined requires user defined MAC Address.
The MTU drop down list allows you to select the maximum packet
size on the Ethernet (in bytes). MTU is used to fragment the packets
before transmitting them to the network. The MTU preferred value is
dependent on the Ethernet connection. The default MTU size is 1500
Bytes for Ethernet and 1400 Bytes for PPPoE.
Please consult with your ISP administrator to get the corresponding
settings. Fig. II-10: Internet Configuration Wizard - WAN MAC Address Configuration page

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Quadro4Li; (SW Version 5.2.x) 11
System Security Management
The System Security Management offers a possibility of managing the global security levels, running the system security diagnostics program and
receiving complete reports on the Quadro configuration security. It includes two pages- the System Security Settings page and the System
Security Diagnostics page.
Fig. II-11: Quadro System Security Management page
The System Security Settings page includes the following components:
The Security Level table - allows selecting the Security Level defining requirements to the IP Lines' password strength and the Security Report
granularity. The security levels are as follows:
•Low - There are no specific restrictions on the strength of the saved password. Only the critical warnings on the Call Routing Rules to PSTN
and IP-PSTN, disabled Firewall and IDS will be generated in Security Report.
•Medium - The minimum strength of the IP Line passwords should be "good". The Security Report will generate warnings on all unsecured
Call Routing rules, IP Line passwords, Firewall level (if it is set to lower than "Medium") and disabled IDS.
•High - The minimum strength of the IP Line passwords should be "strong". The Security Report will generate warnings on the IP Line
passwords, disabled IDS, unsecured SIP, and unsecured Routing Rules to SIP, PSTN and IP-PSTN and also regarding the Firewall level if
it is set to lower than "High".
The Enable SIP IDS checkbox- allows to prevent the SIP attacks.
The System Security Diagnostics page allows running the security audit and getting the security reports. The Start Security Audit functional button
is used for running the security audit. The Quadro Security Audit is a security reporting system, which generates the warnings regarding the
Quadro's weaknesses relative to the selected Security Level. The warnings may vary depending on the selected global Security Level. The Security
Audit will detect the security related configuration issues in Firewall, IDS, IP Line passwords, Call Routing and extension settings.

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Fig. II-12: Quadro System Security Diagnostics page
The output of Security Audit may look as follows:
Start security audit ...
Checking ...
Firewall ... done
IP Lines ... done
Call Routing ... done
Extensions ... done
Users ... done
Settings do not correspond to selected security level.
You can view the complete report by clicking the 'Show the latest security report' link below.
The Show the latest security report link allows to display the last security audit report. This page also contains the following useful links to adjust
the system security
•User Rights Management.
•IP Line Settings .
•Firewall/NAT .
Please note: Refer to the Quadro admin guide regarding the security related configuration options on the Quadro.
Status
The system status window displays non-editable tables providing extensive system status information about Quadro: General Information, Network
Status,Lines Status, Memory Status, Hardware Status, SIP Registration Status, IP Lines Registration Status and License Status. The links on this
page lead to device Transfer Statistics, user mailboxes and supplementary services configuration pages.
The System Status page has several tables providing system information.

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General Information
The General Information page includes the following
information:
Uptime duration - Period Quadro is on since last reboot.
Device hostname - Quadro device host name.
Quadro Operating System - Quadro operating system
version.
Application Software - Software and file system versions of
the Quadro.
Boot Loader - Quadro boot loader version.
DSP Software - Quadro DSP software version and the date of
build.
Language Pack – this field is present only when the custom
language pack is uploaded and it indicates the version.
Fig. II-13: Quadro Status - General Information page
Network Status
The Network Status page includes the following information
about Interfaces:
Interface Name lists the Network interfaces available on the
Quadro (LAN, WAN, IPSec and a number of PPPs, depending
on the number of active PPP connections).
IP Address lists the IP addresses corresponding to each
network interface.
Subnet Mask lists the subnet masks corresponding to each
network interface.
Properties will list either the MAC address corresponding to
each network interface on the Quadro or the PPTP, L2TP and
IPSec peer IP address if an active VPN (IPSec or PPP)
interface exists.
Monitor includes links to survey LAN, WAN, IPSec and PPP
traffic correspondingly. The VPN traffic link will be displayed
only if a VPN has been configured. The selection of these links
will open a new window with a table of network traffic statistics
on the following selected interfaces:
•Received Bytes
•Received Packets
•Received Errors
•Received Drop Errors
•Received Overrun Errors
•Received MultiCast
Packets
•Transmitted Bytes
•Transmitted Packets
•Transmitted Errors
•Transmitted Drop Errors
•Transmitted Carrier Errors
•Transmitted Collisions
Fig. II-14: Quadro Status Network Status page
When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as
a counter and traffic statistics will be updated every minute.
DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with
the System Configuration Wizard.
Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT, PPP, IDS) statuses: shows if they have stopped or if they are still
running.
The View VPN Status link refers to the VPN Configuration page where all VPN (IPSec, PPTP and L2TP) connections can be viewed and edited.
Transfer Statistics - link to the Transfer Statistics page.

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Quadro4Li; (SW Version 5.2.x) 14
The Transfer Statistics page shows a user-defined statistics
table with the transmit/receive value (criteria), interface type
and time period. It contains the following components:
Time range of statistic table - the drop down list includes the
period (in days) statistics data that is to be collected and the
corresponding diagram charts that are to be built.
Interface - the drop-down list offer the values:
WAN - Wide Area Network (WAN) events only
LAN - Local Area Network (LAN) events only
When Show also as readable values checkbox is selected,
an additional table with statistics values will be displayed on
the next page.
The area Receive Values provides the following:
Receive Bytes - number of received bytes.
Receive Packets - number of received Ethernet packets.
Receive Errors - number of received packets containing
errors.
Receive Drop Errors - number of received packets that
have been discarded. Fig. II-15: Transfer Statistics page
Receive Overrun Errors - number of received overrun
errors that occur when the receive buffer is not large enough
to hold all incoming packets. This error usually appears due
to a slow receiving system.
Receive MultiCast Packets - number of received broadcast
packets.
The area Transmit Values provides the following:
Transmit Bytes - number of transmitted bytes
Transmit Packets - number of transmitted Ethernet
packets.
Transmit Errors - number of transmitted packets containing
errors.
Transmit Drop Errors - number of transmitted packets that
have been discarded.
Transmit Carrier Errors - number of transmit carrier errors
that occur due to a defective or lost connection on the
Ethernet link.
Transmit Collisions - number of transfer errors that
occurred during a simultaneous packet transmission from
both sides.
To see the Transfer Statistics Diagram Charts, select the
desired criteria and click Show to generate the corresponding
chart and the table showing the transfer statistics values (if
enabled). The letters M(millions) and K(thousands) used in
the legend of the displayed diagrams show the total number of
specified criteria. The Reset Statistics button is used to reset
the chart and the table (if enabled).
Fig. II-16: Transfer Statistics Diagram Chart

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Lines Status
The table Lines Status shows the current status of each IP line and ISDN trunk with all details of active calls. Since only one line information is
displayed at a time, the IP Line and ISDN Trunk functional buttons are used to navigate through the other IP lines' or ISDN trunks' information.
The Lines Status table displayed for IP lines includes a group of static and dynamic parameters. Static parameters are always displayed. Dynamic
parameters only appear when an event takes place on the extension.
Static Parameters:
Extension shows the extension number of the
selected telephone line.
Display Name shows the corresponding name.
Phone State may have the value On Hook or Off
Hook. For IP Line Status, this field may additionally
have Not Configured and Temporary Offline
values.
Number of Active Calls shows the number of calls
that are currently present on the phone.
Dynamic Parameters:
Registration:
Username shows the IP phone’s client name
registered on the Quadro.
Last Registered shows the date and time, the
corresponding IP phone has been last registered
on the Quadro.
Expires In shows when the last registration of the
IP phone will expire.
Binding IP Address shows the IP address of the
IP phone within the Quadro’s LAN network.
Calls:
Call State shows the current state of the extension
(in voice mail, in call, waiting, busy, call out, ring in,
etc.).
Caller Party appears when a call is received and
indicates the caller extension and the IP address or
a phone number, depending on type of call.
Fig. II-17: Lines Status - Lines Status page upon established call
Called Party appears when a call is placed and indicates the destination extension and the IP address or a phone number, depending on type of
call.
Call Type shows whether the call is Internal or External and whether it is a PSTN call, PBX call or IP call.
Call Start Time shows the call start date and time.
Call Duration shows the current call duration.
RX Codec shows the codec used to encrypt the incoming packets. TX Codec shows the codec used to encrypt the outgoing packets. If RX and TX
codecs are the same, only one Codec field will be displayed.
The list of supplementary services provides the following additional status information for each telephone line: Enabled or Disabled.
For Incoming and Outgoing Call Blocking, Speed Calling, Hiding Caller Info, Voice Mailbox and Group List services, the number of Entries
will be displayed in the corresponding service table. For Voice Mail Service, the voice mailbox configuration mode is displayed here.
This allows administrator to view the status and to be notified about services running on Quadro for every line. The services are designed as links
that guide the administrator to the corresponding service page of the selected user.
The Line Status for ISDN Trunk displays the state of the B1 and B2 channels and the information about the active calls on them. Page includes a
group of static and dynamic parameters. Static parameters are always displayed. Dynamic parameters appear only whenever an event takes place
on the channel.

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Quadro4Li; (SW Version 5.2.x) 16
Static Parameters:
B channel - the state of the channel (enabled or
disabled)
State - the current state of the channel (free, busy or
N/A)
Dynamic Parameters:
Caller Party - this parameter appears when a call is
received and indicates the caller address
Called Party - this parameter appears when a call is
placed and indicates the destination address
Call Duration - current call duration (in seconds)
The ISDN Channel Usage Statistics link is only present
for local ISDN trunks (this option is not available for
shared ISDN trunks) and leads to the ISDN Channel
Usage Statistics page where diagram chart of ISDN
channels usage can be viewed. Fig. II-18: Line Status - Lines Status page
The ISDN Channel Usage Statistics offers ISDN
Channel Usage Statistic tables depending on the
criterion and time period selected.
The Trunk checkboxes are only present when there is
more than one ISDN trunks present on the Quadro.
These checkboxes are used to select the ISDN trunk
number(s) over which the ISDN traffic chart will be built.
At least one Trunk checkbox should be selected,
otherwise error message appears.
The Time Range of Statistic Table drop down list
includes the period (in days) statistics data that is to be
collected and the corresponding diagram chart that is to
be built.
A group of checkboxes allows to specify information to
be displayed (multiple checkboxes may be selected at
the time):
•Incoming Calls - number of incoming ISDN calls
•Outgoing Calls - number of outgoing ISDN calls
•Maximum Active Calls - number of maximum
active ISDN calls
At least one of these checkboxes should be selected,
otherwise error message appears. Fig. II-19: ISDN Channel Usage Statistics page
The button Show generates a ISDN Channel Usage
Statistics diagram over the selected criteria. The letters
Mand Kused in the legend of the displayed diagrams
show the total number of specified criteria: Kmeans
thousands and Mmillions.
Fig. II-20: ISDN Channel Usage Statistics chart

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Memory Status
The Memory Status page includes tables with the
available User Space information for each extension.
These tables display the space used by the voice
mailbox and uploaded/recorded system greetings. It
shows the free and total space (counted in
minutes/seconds) for every extension. This page
includes the following information:
Memory Size shows total memory space (counted in
minutes/seconds) available on the Quadro and
assigned to all extensions.
The table’s links lead the administrator to the
extension settings page where User Space may be
altered.
The System Memory row indicates the space
occupied by the universal extension recordings. Link
refers to the Upload Universal Extension Recordings
page where universal extension system messages
may be uploaded.
Call Statistics shows the current number of calls
with recorded statistic entries.
Fig. II-21: Memory Status page
Hardware Status
The Hardware Status table displays a list of the
hardware devices present and currently available on
the Quadro board. The hardware device version
number and additional comments about its state are
indicated here.
Fig. II-22: Hardware Status page
SIP Registration Status
The SIP Registration Status table includes the following information that may be sorted in ascending or descending order clicking the columns'
headlines:
•Extension - the two-digit number of the extensions on the Quadro. The extension numbers are created as links that lead to the page
Extensions Management – General Settings where the details about the SIP registration of the correspondent extension can be found. This column
also lists SIP registrations of the SLA lines. The links on the SLA line number leads to the Key System Emulation page for the configuration details.
•Reg. Name - the registration name used on the SIP server.
•Server - the name of the SIP server, where the correspondent extension is registered.
•Registered - this column has to display the value Yes. Not registered extension can't be part of this table.
•Registration Time - time of registration. The values in this column will be refreshed automatically from time to time.
The links inside the table will link you to the Extensions Management page where the SIP registration settings may be altered.
The Detected Connection Type field displays the connection type Quadro currently is acting in (direct connection or behind NAT). If Quadro is
acting behind NAT, the NAT machine IP address is also displayed.

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The SIP Tunnels to Slave Devices and SIP Tunnels
to Master Devices tables list the SIP tunnels between
local and the remote Quadros (see SIP Tunnel
Settings). The SIP Tunnels to Slave Devices table
lists those tunnels where local Quadro acts as a
master. The SIP Tunnels to Master Devices table
lists those tunnels where local Quadro acts as a slave. Fig. II-23: SIP Registration Status page
IP Lines Registration Status
The IP Line Registration Status table includes the following
information that may be sorted in ascending or descending order
clicking the columns' headlines: The IP Lines Registration Status
displays a table with the IP Lines registration information on the Quadro.
The Registered IP Lines table lists the IP lines and remote extensions
registered on the Quadro, as well as all SLA lines registered from each
IP phone. The table indicates the actual IP addresses of the remote
devices, the usernames by which the devices have been registered on
the Quadro, as well as the registration status information. Fig. II-24: IP Lines Registration Status page
License Status
The License Status page displays a table with all available licenses on
the Quadro and the corresponding settings for each license. (Currently
only QCM license status is displayed.)
This page includes the following information:
Type indicates the type of the license available on the Quadro.
Count indicates the number of the corresponding licenses available on
the Quadro.
In Use indicates the number of used licensed from the total available
licenses.
Extension lists the extensions that are using the corresponding license.
Links in this column move to the corresponding service configuration
page for the extension. Fig. II-25: License Status page

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IP Routing Configuration
Routing is used to relay information across the Internet from a source to a destination. Along the way, at least one intermediate node is typically
encountered. Routing is different than bridging. The main difference between bridging and routing is that bridging operates at the OSI Data Link
Layer (Level Two Media Access Control Layer) and routing operates at OSI Network Layer (Level Three).
Quadro’s IP Routing service allows you to route IP packets from one destination to another (or to a specified router) through Quadro or a Quadro
VPN.
The IP Routing Configuration page is used to make IP Static, IP Policy and VPN routes for IP packets routing. This page consists of three tables.
Entries in the tables are color coded according to the state of the route. For example, yellow indicates disabled routes, green indicates successful
routes and red indicates routes with an error.
IP Static Routes are used to forward IP packets from the
Network, where the Quadro is connected, to the specified
destination.
The IP Static Routes table displays all established IP static
routes with their parameters: Target State for the state of the
route (enabled or disabled), Actual State for the state of the route
connection (up, down or erroneous), Route To for the subnet
where the incoming packets should be routed to and Via IP
Address for the router IP address where incoming packets should
be routed through.
Add opens the Add IP Static Route page where a new static
route can be established.
Enable/Disable is used to activate and deactivate a selected
route(s). At least one route should be selected in order to use
these functions, otherwise the following error message will
appear: “No record(s) selected.” Fig. II-26: IP Static Routing table
The Add IP Static Route page offers the following components:
Route To requires the IP address and subnet mask for the
destination the IP packet should be forwarded to.
Via IP Address requires the IP address of the subsequent router
for IP packet forwarding to the specified destination.
Attention: The rule with the longest subnet (smallest IP range)
will take effect when having two or more IP Static routing rules
with the coinciding subnets. Fig. II-27: Add IP Static Routing page
IP Policy Routes allow IP packets forwarding to the specified
router depending on the source IP address as well as defining the
priority for the current routing rule.
The IP Policy Routes table displays all specified IP policy routes
with their parameters: Target State for the state of the route
(enabled or disabled), Actual State for the state of the route
connection (up, down or erroneous), Priority for the route priority,
Route From is where the subnet, routed packets come from and
Via IP Address is where the router IP address incoming packets
should be routed through.
Add opens the Add IP Policy Route page to establish a new
policy route.
Enable and Disable are used to activate or to deactivate the
selected route(s).
Raise Priority and Lower Priority are used to increase or
decrease the priority of the selected policy route(s) by one. At
least one route should be selected to use these functions,
otherwise the error message “No record(s) selected” will appear. Fig. II-28: IP Policy Routing table