QuadroM QuadroM32x User manual

QuadroM32x Manual I: Installation Guide
QuadroM32x; (SW Version 5.2.x)
Copyright and Trademarks
Copyright ©2003-2010 Epygi Technologies, Ltd. All Rights Reserved. Quadro is a registered trademark of Epygi Tech-
nologies, Ltd. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All other
trademarks and brand names are the property of their respective proprietors.
Limited Warranty
Epygi Technologies, Ltd. (‘Epygi’) warrants to the original end-user purchaser every Quadro to be free from physical de-
fects in material and workmanship under normal use for a period of one (1) year from the date of purchase (proof of pur-
chase required) or two (2) years from the date of purchase (proof of purchase required) for products purchased in the
European Union (EU). If Epygi receives notice of such defects, Epygi will, at its discretion, either repair or replace prod-
ucts that prove to be defective.
This warranty shall not apply to defects caused by (i) failure to follow Epygi’s installation, operation or maintenance in-
structions; (ii) external power sources such as a power line, telephone line, or connected equipment; (iii) products that
have been serviced or modified by a party other than Epygi or an authorized Epygi service center; (iv) products that have
had their original manufacturer’s serial numbers altered, defaced, or deleted; (v) damage due to lightning, fire, flood, or
other acts of God.
In no event shall Epygi’s liability exceed the price paid for the product from direct, indirect, special, incidental, or conse-
quential damages resulting from the use of the product, its accompanying software, or its documentation. Epygi offers no
refunds for its products. Epygi makes no warranty or representation, expressed, implied, or statutory, with respect to its
products or the contents or use of this documentation and all accompanying software, and specifically disclaims its qual-
ity, performance, merchantability, or fitness for any particular purpose.
Return Policy
If the product proves to be defective during this warranty period, call Epygi Customer Support at [phone] to obtain
a Return Material Authorization (RMA) Number. Registered users also may access Epygi’s Technical Support
(www.epygi.com; ‘Support’) to send their RMA request. For Brazil representatives, call (21) 2518-3161 or contact via Web
(www.saga.com.br). Please have your proof of purchase on hand when contacting us. When returning a product, mark
the Return Authorization Number clearly on the outside of the package and include your original proof of purchase. Return
requests cannot be processed without proof of purchase. Customers are responsible for shipping and handling charges
when shipping to Epygi.
Epygi or its service center will use commercially reasonable efforts to ship a replacement product within ten (10) working
days after receipt of the returned product. Actual delivery times may vary depending on customer location.
Epygi reserves the right to revise or update its products, pricing, software, or documentation without obligation to notify
any individual or entity. Please direct all inquiries to:
Epygi Technologies, Ltd., Two Legacy Town Center, 6900 North Dallas Parkway, Suite 850, Plano, Texas 75024
Representative in Brazil - Saga Sistemas e Computadores SA, Av. Rio Branco, 18 - 8 andar, Rio de Janeiro 20090-001
Notice to Users
This Installation Guide, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form
without prior written approval.
Epygi provides no warranty with regard to this Installation Guide or other information contained herein and hereby ex-
pressly disclaims any implied warranties of merchantability or fitness for any particular purpose in regard to this manual or
other such information. In no event shall Epygi be liable for any incidental, consequential, or special damages, whether
based on tort, contract, or otherwise, arising out of or in connection with this manual or other information contained herein
or the use thereof.
Administrative Council for Terminal Attachments (ACTA) Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this
equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ###TXXXX,
made out to HX7OT00BHX70100. If requested, this number must be provided to the telephone company.
Any plug or jack that is used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ATCA.
The Ringer Equivalence Number is an indicator of the maximum number of devices allowed for connection to a telephone
interface. The termination on an interface may consist of any combination of devices subject only to the requirements that
the sum of the RENs of all the devices does not exceed five. Excessive RENs on a telephone line may result in the de-
vices not ringing in response to an incoming line. The REN for this product is part of the product identifier that has the
format US:AAAEQ###TXXX, made out to HX7OT00BHX70100. The digits represented by ### are the REN without a de-
cimal point (in this case 00B is a REN of 0.0B.)
If the Quadro causes harm to the telephone network, the telephone company will notify you in advance that a temporary
discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the cus-
tomer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is nec-
essary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the op-
eration of the equipment. If this happens, the telephone company will provide advance notice for you to make the neces-
sary modifications to maintain uninterrupted service.
Connection to a party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or the corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of the Quadro
does not disable your alarm equipment. If you have any questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.

QuadroM32x Manual I: Installation Guide
QuadroM32x; (SW Version 5.2.x)
Electrical Safety Advisory
To reduce the risk of damaging power surges, we recommend you install an AC surge arrestor in the AC outlet from which
the Quadro is powered.
Industry Canada Statement
This product meets the applicable Industry Canada technical specifications.
Safety Information
Before using the Quadro, please review and ensure the following safety instructions are adhered to:
•To prevent fire or shock hazard, do not expose your Quadro to rain or moisture.
•To avoid electrical shock, do not open the Quadro. Refer servicing to qualified personnel only.
•Never install wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specified for wet locations.
•Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the net-
work interface.
•Use caution when installing or modifying cable or telephone lines.
•Avoid using your Quadro during an electrical storm.
•Do not use your Quadro or telephone to report a gas leak in the vicinity of the leak.
•An electrical outlet should be as close as possible to the unit and easily accessible.
Emergency Services
The Quadro SIP Service is intended to function as a secondary telephone service. This service is made available through
the Internet and therefore is dependent upon a constant source of electricity and network availability. If a power outage
occurs, the Quadro SIP Service automatically will be disabled. User understands in the event of a power or network out-
age, the Quadro SIP Service will not support 911 emergency services, and further, such services only will be available via
the user's regular telephone line that is not connected to the Quadro. User further acknowledges that any interruption in
the supply or delivery of electricity or network availability is beyond Epygi's control and Epygi shall have no responsibility
for losses arising from such interruption.

QuadroM32x Manual I: Installation Guide
QuadroM32x; (SW Version 5.2.x)
Table of Contents
Manual I: Installation Guide
About This Installation Guide........................................................6
Requirements.............................................................................7
Hardware Overview.....................................................................8
The Connectors Panel of QuadroM32x ......................................................8
QuadroM32x’s Front Panel LEDs ..............................................................9
Step 1: Installing the Quadro ..................................................... 10
Networking Overview...........................................................................10
LAN/WAN Connection Options ...............................................................11
Connecting the Hardware .....................................................................13
Step 2: Configuring the Quadro .................................................. 15
Step 2.1: Logging in to Quadro .............................................................16
Step 2.2: System Configuration Wizard..................................................17
System Configuration.....................................................................................17
DHCP Settings for the LAN Interface.................................................................18
Regional Settings...........................................................................................18
Emergency and PSTN Access Code Settings .......................................................19
Finishing the System Configuration Wizard ........................................................20
Step 2.3: Internet Configuration Wizard.................................................21
Uplink Configuration.......................................................................................22
WAN IP Configuration.....................................................................................23
PPP/PPTP Configuration...................................................................................24
WAN Interface Configuration ...........................................................................25
DNS Settings ................................................................................................25
Finishing the Internet Configuration Wizard........................................................26
Step 2-A: Using IP Lines............................................................ 27
Supported SIP Phones..........................................................................29
Step 2-B: Using Receptionist...................................................... 30
Step 2-C: Configuring the E1/T1 Settings..................................... 30
Editing the E1/T1 Trunk..................................................................................31
Signaling Type CCS ....................................................................................32
Signaling Type CAS ....................................................................................36
Step 3: Registering on Epygi’s Technical Support........................... 43
Appendix: Changing the Admin Password..................................... 44
Appendix: Configuring NAT Traversal........................................... 45
Appendix: Registering on Epygi’s SIP Server................................. 47
Appendix: Checking the Connections ........................................... 51
Appendix: Pin Assignment of E1/T1............................................. 54

QuadroM32x Manual I: Installation Guide
Manual II: see Administrator's Guide
This guide describes in detail the menus available for administrators only. Fur-
thermore, it includes all the system’s default values at a glance.
Manual III: see Extension User's Guide
This guide describes in detail the menus available for extension users. Further-
more, it includes all the call codes at a glance.
QuadroM32x; (SW Version 5.2.x)

QuadroM32x Manual I: Installation Guide About This Installation Guide
About This Installation Guide
This Installation Guide explains the installation of the QuadroM32x IP PBX. It gives step-by-
step instructions to provision the QuadroM32x and configure the phone extensions. After
successfully configuring the Quadro, a user will be able to make SIP and local PBX calls,
as well as calls to the PSTN and access the Internet from devices connected to the LAN.
This Installation Guide does not provide advanced configuration information. For these fea-
tures, refer to the Administrator's and Extension User's Guides.
Step 1: Installing the Quadro explains the connection of cables and devices to the Qua-
dro.
Step 2: Configuring the Quadro describes the configuration steps necessary to integrate
the Quadro into your network environment.
Step 2-A: Using IP Lines explains how to configure IP lines on the Quadro IP PBX and to
connect IP phones.
Step 2-B: Using Receptionist refers to the document describing Receptionist’s configura-
tion on the Quadro.
Step 2-C: Configuring the E1/T1 Settings describes the basic E1/T1 settings.
Step 3: Registering on Epygi’s Technical Support shows you how to access the Epygi
Technical Support Center and the Epygi SIP Server.
Appendix: Changing the Admin Password explains how to change the default administra-
tor password.
Appendix: Configuring NAT Traversal explains configuration of the Quadro if it is placed
behind a NAT enabled router.
Appendix: Registering on Epygi’s SIP Server explains how to register on Epygi's powerful
SIP server.
Appendix: Checking the Connections gives hints on solving common problems.
QuadroM32x; (SW Version 5.2.x) 6

QuadroM32x Manual I: Installation Guide Requirements
Requirements
•One 120/240 VAC power outlet in close proximity to the Quadro.
•One RJ45 Ethernet 10/100 broadband Internet connection.
•One E1/T1 cable to connect the Quadro with the CO or PBX.
•At least one off-the-shelf analog phone with an RJ11 telephone cable.
•At least one IP phone with CAT5 cable with RJ45 connector.
•Two CAT 5 Ethernet cables with RJ45 connectors to connect to the Quadro’s ETH
and LAN ports.
•One PC with a 10/100 Mbps Ethernet card or adapter installed.
•TCP/IP network protocol installed on each PC.
•Internet Explorer, Netscape Navigator, Mozilla Firefox or Opera browser is recom-
mended.
Please Note: The QuadroM32x IP PBX is shipped with one RJ11 cable and one straight
RJ45 CAT 5 cable.
QuadroM32x; (SW Version 5.2.x) 7

QuadroM32x Manual I: Installation Guide Hardware Overview
Hardware Overview
The Connectors Panel of QuadroM32x
The illustration below includes the connectors panel of QuadroM32x.
Fig. I-1: QuadroM32x's Connectors Panels
1 PHONE sockets with RJ11 connectors enable connectivity of regular analog tele-
phones. These are FXS (Foreign Exchange Station) analog ports.
2 The Reset button may be used in two ways: (1) to initiate a normal reset or (2) to car-
ry out a factory reset. A normal reset is executed by pressing the Reset button with a
paper clip for an instant.
Pressing the reset button and holding it down for seven seconds or more will execute
a factory reset. This will restore the factory defaults and clear all settings including
the IP address and the administration password you entered.
Please Note: A Factory Reset forces the default LAN IP address of 172.30.0.1 and
default admin password of 19.
3RJ-45 socket to attach the E1/T1 trunk. See Appendix: Pin Assignment of E1/T1.
4ETH RJ45 socket to attach the PC in the Quadro’s Local Area Network (LAN). If a PC
is connected directly to this socket, a straight Ethernet CAT 5 cable is used.
5LAN RJ45 socket to attach to the IP phones in the Quadro’s Local Area Network
(LAN) via an Ethernet CAT 5 cable. For connecting multiple IP phones, a switch is
used.
6WAN RJ45 socket to attach the Internet Uplink (WAN) via an Ethernet CAT 5 cable.
7The CF socket enables connectivity of Compact Flash memory providing expansion
for additional voice mails and record data.
Attention: Power down the Quadro before inserting/removing the Compact Flash
memory card.
8 Power supply socket. Use only the power adapter delivered with the Quadro.
QuadroM32x; (SW Version 5.2.x) 8

QuadroM32x Manual I: Installation Guide Hardware Overview
QuadroM32x’s Front Panel LEDs
Fig. I-2: QuadroM32x's Front Panel LEDs
WAN
green
Status of the WAN interface
on: link ok
off: no link
flickering: traffic on the link
LAN
green
Status of the LAN interface
on: link ok
off: no link
flickering: traffic on the link
E1/T1
green
Status of the E1/T1 trunk on: frame synchronization is ok
off: frame synchronization is not ok or link is down
Fault
red
System status
on either an error or the device is booting
off: no error
blinking: system unusable
NA This LED is not available.
Info
yellow
System information
on: device is booting
off: no information
blinking: an event occurred; details specified in the System
Event section of the Management interface
ETH
green
Status of the ETH interface
on: link ok
off: no link
flickering: traffic on the link
Busy
green
Status of CPU
off: no power
on or blinking: normal activity
LED indication during a firmware update
A firmware update is indicated by the red (Fault) and yellow (Info) LEDs. Both will blink si-
multaneously for about two minutes while the firmware is being updated. The Quadro will
then reboot automatically showing the boot LED sequence.
LED indication during a boot sequence
A boot sequence is indicated as follows: The red Fault LED will glow for a few seconds,
then the yellow Info LED will glow for another four or five minutes while the green Busy
LED is blinking. Once the Info LED is off, the boot sequence has been completed success-
fully.
LED indication during emergency firmware upload
The red Fault LED and the yellow Busy LEDs will stop blinking alternately and start blink-
ing in parallel. This shows that Quadro has accepted the emergency firmware and is load-
ing it. After a few seconds, Quadro will boot, indicated as follows: The red Fault LED will
glow for a few seconds, then the yellow Info LED will glow for another few seconds while
the green Busy LED is jittering. When the yellow Info LED extinguishes, the boot se-
quence has been completed successfully.
QuadroM32x; (SW Version 5.2.x) 9

QuadroM32x Manual I: Installation Guide Step 1: Installing the Quadro
Step 1: Installing the Quadro
Networking Overview
To establish a connection between the Internet and your local area network (LAN), an ac-
cess router is needed. The Quadro IP PBX can serve, among other functions, as an access
router and will perform the task of connecting your LAN, or a group of one or more PCs, to
the wide area network (WAN) or the Internet. The Quadro will process and regulate the da-
ta traffic between these two networks.
The Quadro is a device with two sides: one side connects to your LAN, and the other side
connects to the Internet, or to the WAN. Quadro’s firewall and Network Address Translation
(NAT) functionality protects your LAN from being seen from the Internet side making the
LAN private and secure.
The both Ethernet WAN and LAN ports transmit up to 100 Mbps traffic.
Every device within an IP network requires a unique IP address to identify itself. Since the
Quadro connects to both the LAN and the WAN, it has to be part of both networks, and
must have two IP addresses: one for the WAN side and one for the LAN side. The Qua-
dro’s integrated firewall/NAT functionality will hide the LAN IP address from the WAN (In-
ternet) side.
There are two ways of assigning an IP address: statically or dynamically.
A Static IP address is a fixed, manually assigned IP address that remains valid until
changed. If you plan to use the Quadro as your Internet access router, contact your Internet
Service Provider (ISP) to find out if a static IP address is assigned to your account. If so,
you will need this static IP address when configuring the Quadro device.
A dynamic IP address is a temporary address that is automatically assigned by your ISP
and will change periodically. If your ISP offers a dynamic IP address, the Quadro will act as
a DHCP client and will receive a new IP address from the ISP’s DHCP server or PPPoE
feature.
Please Note: A DHCP client is a piece of software that requests an IP address from a
DHCP server. A DHCP server assigns on request a unique IP address to a device. The
Quadro, like many routers, acts as a DHCP client on its WAN interface and as a DHCP
server on its LAN interface.
The Quadro must be visible to the Internet to be able to receive and send VoIP calls. When
the Quadro is placed in a private network, typically behind existing routers, it will by default
attempt to pass through the NAT of this router with its STUN (Simple Traversal of UDP over
NAT) feature. STUN will work without user configuration with the majority of basic routers.
In some scenarios, port forwarding on the router is required to make the Quadro accessible
to other Quadro devices and the Epygi SIP Server on the Internet. Another configuration
option is to use the Quadro as the Internet access router, connected directly to the WAN,
eliminating the traverse to the local NAT firewall.
QuadroM32x; (SW Version 5.2.x) 10

QuadroM32x Manual I: Installation Guide Step 1: Installing the Quadro
LAN/WAN Connection Options
•A QuadroM32x IP PBX with an Ethernet WAN port behind a router, which is con-
nected to a cable or xDSL modem. IP phones are placed on the WAN side of the
QuadroM32x.
Fig. I-3: Configuration: QuadroM32x behind a router with IP phones on WAN
In this and the following configuration (Fig. I-3 and Fig. I-4), the IP router typically acts as a
DHCP server for the LAN and assigns the IP addresses to the PCs and other devices. The
Quadro can be connected through its WAN port directly to one of the router's LAN ports
and will get an IP address from the router. By default, the Quadro acts as a DHCP client on
the WAN port. The IP phones are placed on the WAN side of the QuadroM32x, connected
to the company LAN.
The Admin PC can be connected to the Quadro ETH or WAN port to access the Web Man-
agement of the Quadro.
Please note: Since Quadro uses STUN by default, it will work with most basic routers
without any further configuration.
•A QuadroM32x IP PBX with an Ethernet WAN port behind a router, which is con-
nected to a cable or xDSL modem. IP phones are placed on the LAN side of the
QuadroM32x.
Fig. I-4: Configuration: QuadroM32x behind a router with IP phones on LAN
This configuration (Fig. I-4) is identical to the previous configuration, with the difference that
IP phones are connected to the LAN port of the QuadroM32x. The QuadroM32x can be
configured as a DHCP server to provide the network parameters to the devices on its LAN.
QuadroM32x; (SW Version 5.2.x) 11

QuadroM32x Manual I: Installation Guide Step 1: Installing the Quadro
•A QuadroM32x IP PBX used as an Internet Access Router, connected di-
rectly to the Internet.
Fig. I-5: Configuration: QuadroM32x used as Internet Access Router
The Admin PC is connected to the Quadro ETH port or WAN port to access the Web Man-
agement of the Quadro.
QuadroM32x; (SW Version 5.2.x) 12

QuadroM32x Manual I: Installation Guide Step 1: Installing the Quadro
Connecting the Hardware
•QuadroM32x behind a router with IP phones connected to WAN
Fig. I-6: Installation: QuadroM32x behind a router with IP phones on WAN
•QuadroM32x behind a router with IP phones connected to LAN
Fig. I-7: Installation: QuadroM32x behind a router with IP phones on LAN
•QuadroM32x used as Internet access router
Fig. I-8: Installation: QuadroM32x used as an Internet Access Router
QuadroM32x; (SW Version 5.2.x) 13

QuadroM32x Manual I: Installation Guide Step 1: Installing the Quadro
•Verify the product package contents are complete. Refer to the contents sheet included
in the packaging to determine if all the items were shipped in the box.
•Before you connect the hardware, make sure that all devices are powered off.
•Connect analog phones to the PHONE ports on the Quadro’s rear panel. You may
connect up to two analog phones.
•Connect the E1/T1 port to your PBX or the trunk from the PSTN Central Office ONLY
after configuring the E1/T1 settings according to the specifications of your PSTN pro-
vider (see Appendix: Pin Assignment of E1/T1).
•Connect the Ethernet port on your PC via a straight CAT 5 cable with an RJ45 connec-
tor to the ETH socket of the Quadro.
•Connect the IP phones to the switch and attach it to the LAN socket of the Quadro via a
straight CAT 5 cable with an RJ45 connector.
•Connect the WAN port of the Quadro to the Internet service via a cable or DSL modem.
•Power up the DSL or Cable modem first.
•Connect the power cable to the POWER port on the back side of your QuadroM32x
and plug the power plug into the power outlet.
The red LED (Fault) will glow for several seconds followed by the yellow LED (Info),
which will glow for several minutes. When Info LED is off, the Quadro is operational.
•Power up any hub or switch followed by any PC and other devices on the LAN side.
•Check the LEDs: The green Busy LED must glow continuously. The green ETH, LAN
and WAN LEDs will blink when cables are connected to these ports and all devices are
powered up. If the green LAN and WAN LEDs do not blink, verify cabling and ensure
that all devices are powered up.
Please Note: CAT 5 cables can be faulty without any visual indication. The ETH, LAN
and WAN LEDs verify that the Ethernet connection is established between the end
points. If these LEDs are not illuminated, there is a connection problem between the
Quadro and the other device.
QuadroM32x; (SW Version 5.2.x) 14

QuadroM32x Manual I: Installation Guide Step 2: Configuring the Quadro
Step 2: Configuring the Quadro
Verify functionality of both IP and PSTN calls:
•PSTN telephony: If the Quadro is connected to the PSTN network via the
E1/T1 interface, verify the functionality of PSTN calls:
oMake an outbound PSTN call by dialing 9 + PSTN number.
oArrange to receive an incoming call. The incoming PSTN calls will be
routed to the Auto Attendant by default, and the caller has to enter a
valid extension number, e.g., 101, followed by the # sign to reach a
phone connected to the first PHONE port of the Quadro.
•IP telephony: Dial 899# and you will hear a voice message that confirms you
have successfully established an IP call. If this call is not successful, go to
Appendix: Checking the Connections for troubleshooting.
You may customize the following settings by logging in to the Quadro’s Web Management
(see Step 2.1):
•Bandwidth - to regulate the number of calls allowed by the Quadro to avoid
degradation in low bandwidth conditions.
•Time/Date - to ensure the correct time and time zone are used for call records.
•Regional Settings - if your Quadro is located outside the United States, it is
important to properly configure your line connections to the PSTN in your loca-
tion.
•Firewall - if your Quadro is connected behind a router with its own firewall ser-
vice running, disable the firewall to make Quadro accessible for management
purposes.
QuadroM32x; (SW Version 5.2.x) 15

QuadroM32x Manual I: Installation Guide Step 2: Configuring the Quadro
Step 2.1: Logging in to Quadro
•Start a browser (MS Internet Explorer, Netscape, Opera, Mozilla Firefox, etc.)
on a PC connected to the QuadroM32x via the LAN or WAN interface.
•Since Firewall is disabled on the Quadro32x by default, you may connect the
Web GUI either from WAN or LAN side of the Quadro. To connect the Quadro’s
Web GUI from the WAN side, enter http://Quadro_WAN_IP (IP address as-
signed by the company’s DHCP server) in the address field of your browser. If
the PC is connected to the Quadro’s LAN side, enter http://172.30.0.1
(Quadro’s default LAN IP address) in the address field of your browser.
•The Login page of the Quadro will be displayed (see Fig. I-9).
Fig. I-9: Login page
Enter admin as the Username and 19 as the password to log in as the administrator. Once
you log in, you will enter into the Quadro Management Menu.
Please Note: If you consecutively enter a wrong password and/or username for five times
the device will be unavailable for login for five minutes.
After log in, the Quadro Management page will be displayed.
Fig. I-10: QuadroM32x Management page
QuadroM32x; (SW Version 5.2.x) 16

QuadroM32x Manual I: Installation Guide Step 2: Configuring the Quadro
Step 2.2: System Configuration Wizard
Select the System Configuration Wizard from the System menu. The System Configu-
ration Wizard is a tool for the administrator to define the Quadro's Local Area Network set-
tings and to specify regional configuration settings to make Quadro operational in its LAN.
The System Configuration Wizard must be run upon Quadro first startup.
For the basic configuration, some pages in this wizard may be skipped and left default for
the basic configuration.
Please Note: It is strongly recommended that factory default settings are left unchanged if
their meanings are not completely understandable to the party administrating the Quadro.
System Configuration
The first page of System Configuration Wizard shows all items to be configured. Click the
Next button to start. Enter into the Host Name field the unique name (top right corner, un-
der Epygi logo) for the Quadro device. The Domain Name text field requires the LAN side
domain name which the Quadro belongs to.
For a basic configuration, the LAN IP address does not need to be changed, but if you
must change it (for example, to integrate the device into an existing LAN), record the new
LAN IP address and have it handy. You’ll need it for subsequent access to Quadro’s man-
agement.
Fig. I-11: System Configuration page
Clicking Next shows the page DHCP Settings for the LAN Interface.
QuadroM32x; (SW Version 5.2.x) 17

QuadroM32x Manual I: Installation Guide Step 2: Configuring the Quadro
DHCP Settings for the LAN Interface
If the DHCP server is enabled, the Quadro will automatically assign dynamic IP addresses
to the stations connected to its LAN port.
If you didn’t change the default LAN IP address of the Quadro, you also may leave the de-
fault values for the IP Address Range. Make sure your connected LAN devices belong to
the same network as the LAN port of your Quadro.
Please Note: Make sure there is only one DHCP server on the LAN, otherwise, unpredict-
able network behavior can occur.
Fig. I-12: DHCP Settings for the LAN Interface page
Click on Next to display the Regional Settings page.
Regional Settings
If your Quadro is located outside of the United States, it is important to properly configure
your line connections to the PSTN in your location.
Fig. I-13: Regional Settings page
Proper configuration of Regional Settings is important for the functionality of the voice
subsystem. The Regional Settings determine the proper telephony parameters on the
E1/T1 and PHONE ports of the Quadro for the specified country. Select the country where
the Quadro is located. If you do not find your country in the list, pick the closest in your
timezone.
QuadroM32x; (SW Version 5.2.x) 18

QuadroM32x Manual I: Installation Guide Step 2: Configuring the Quadro
The Quadro obtains the correct time automatically over the Internet from a time server. If
you are not located in the US/Central standard time zone, you will need to change the
Timezone to your region.
Click on Next to display the Emergency and PSTN Access Code Settings page.
Emergency and PSTN Access Code Settings
Fig. I-14: Emergency and PSTN Access Code Settings page
You may enter your local specific emergency codes into the appropriate field. For example,
in the United States the emergency number is 911, whereas in Germany it is 112, 110. In
case of an emergency you can then pick up any FXS phone and dial your configured
emergency code without any prefixes for PSTN calls.
The PSTN Access Code is the prefix number you choose to dial to tell the Quadro to “make
this call over PSTN”. Users in the United States will usually choose 9 here. European users
usually would want to enter zero (0). If you do not enter anything into this field, the PSTN
Access Code configuration should be done manually from the Call Routing table.
Click on Next to display the Summary Page.
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QuadroM32x Manual I: Installation Guide Step 2: Configuring the Quadro
Finishing the System Configuration Wizard
Fig. I-15: System Configuration Wizard finishing page
Click on Finish to complete the System Configuration Wizard. The Quadro will then stop in-
ternal functions and apply the changes made in the Wizard.
Fig. I-16: Wizard Execution Progress page
After this is complete, the Quadro will reply with the Confirm Settings page requesting
confirmation of the changes. Press on OK to confirm the settings.
Fig. I-17: Confirm Settings page
Please Note: You must confirm the settings within 20 minutes. Otherwise the device will
revert back to the previous configuration and reboot.
Please Note: If you do not use DHCP for your LAN and you have changed your LAN set-
tings, make sure that the IP address of the PC connected to Quadro is still within the speci-
fied IP address range, otherwise your PC may not establish a connection to Quadro.
If you changed the network configuration of the LAN, restart your LAN connection to re-
ceive a new IP address from the new network. Then you can access the Web Management
of the Quadro on the new IP address you’ve assigned to the Quadro.
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