qubev EVON0010 Operation manual

Thank you for choosing to charge with QUBEV. Inside you
will nd some useful hints and tips as we want your experience
with the QUBEV to be as smooth as possible!
Model No.
EVON0010
EVON0040
REF: QUBEV-UG-02
INSTALLATION & USER GUIDE
UNIVERSAL ELECTRIC
VEHICLE CHARGER
SIMPLE •COMPACT •AFFORDABLE
Up to 7.2kW Universal Charging Socket

Contents
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 2of 15 November 2020
Amendments
Amendment
Number Details Date
Ver 2, Rev 0 New Document. November
2020
Product: QubEV Universal Socket EV Charging Unit
Applicable Models: EVON0010 EVON0040
Document Type: Installation and Operation Manual
Document Code: QUBEV-UG-02
Language: UK English (Original)
Date Published: November 2020
QubEV are the publishers of this document and own the rights to use the text, images and all technical content contained within.
Content supplied by third parties / partner organisations remains the property of that organisation and is used by agreement with
the supplier.
QubEV exercise care to ensure content is as accurate as possible at the time of publication. However, no guarantee of accuracy
should be inferred.
QubEV
www.qubev.co.uk

Contents
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 2of 15 November 2020
Amendments
Amendment
Number Details Date
Ver 2, Rev 0 New Document. November
2020
Product: QubEV Universal Socket EV Charging Unit
Applicable Models: EVON0010 EVON0040
Document Type: Installation and Operation Manual
Document Code: QUBEV-UG-02
Language: UK English (Original)
Date Published: November 2020
QubEV are the publishers of this document and own the rights to use the text, images and all technical content contained within.
Content supplied by third parties / partner organisations remains the property of that organisation and is used by agreement with
the supplier.
QubEV exercise care to ensure content is as accurate as possible at the time of publication. However, no guarantee of accuracy
should be inferred.
QubEV
www.qubev.co.uk
Contents
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 3of 15
Contents
Contents 3
Support 3
Safety 4
Safety Advice within this Manual 5
Product Specification 5
Physical Specification 5
Electrical Specification 6
Certifications and Compliances 6
Unpacking 6
Typical Contents 6
Typical Options 7
Installation 7
Before Installation 7
Labelling 8
Schematics 8
Installation Procedure 10
Commissioning 11
Set the Charger Power 11
AMP Setting Record 12
Testing 12
After Installation 13
Operation 13
Charger Status Indications 13
Maintenance 14
Disposal 14
Warranty 15
Support
For assistance with the installation or operation of this product, contact Technical Support.
Please have the details of the product available so we can attend to your query appropriately:
www.qubev.co.uk

Safety
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 4of 15 November 2020
Safety
This manual is specifically applicable to the QubEV electric vehicle charging product and is
provided as a guide to its installation and operation.
Failure to install and operate the QubEV in accordance with these instructions may damage the
unit and invalidate the manufacturer’s warranty.
WARNING: Electrical Power
Make sure electrical power is isolated BEFORE starting this procedure.
x Turn power OFF at SOURCE.
IMPORTANT: Installers and End Users must read and understand the content of
this manual before installation and/or use of the product.
Installation must only be performed by someone who is properly qualified and competent to do
so in accordance with the current legislation in force in the geographical location of the
installation.
x If the advice in this manual is not understood, contact the distributor for further advice
and/or training BEFORE attempting installation/operation of the equipment.
x The manufacturer/distributor cannot accept any responsibility for improper installation or
any problems arising from improper installation.
NOTE: Damage to the equipment, connected systems or to property caused by improper
installation are the responsibility of the installer.
x The information provided in this manual must ONLY be used with the model(s) listed on page
2 of this manual.
x The information provided in this manual must NOT be used with any other product.
x The content of this manual may be updated as required.
x Do NOT use the equipment for anything other than its intended purpose.
x Do NOT modify the equipment unless specifically instructed to do so by the manufacturer.
x Do NOT attempt to repair the equipment unless specifically instructed to do so by the
manufacturer.
x To maintain electrical safety, the body enclosure of the product (access covers) must be
secured in their correct location using the supplied fasteners and the seal must be sufficient
to maintain the IP rating of the enclosure.
x Fasteners used to mount the product in its working location must be sufficient for the task
and the specific mounting point.
x If required, fasteners used to mount the product in its working location should be sealed to
maintain the IP rating of the enclosure.
x Cable entry apertures should be sealed with an appropriate cable gland(s) to maintain the IP
rating of the enclosure.
x Damage to the body enclosure, access covers, seals may render the product unsafe. The
product must be electrically isolated and NOT used until appropriate remedial action has
been performed.

Safety
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 4of 15 November 2020
Safety
This manual is specifically applicable to the QubEV electric vehicle charging product and is
provided as a guide to its installation and operation.
Failure to install and operate the QubEV in accordance with these instructions may damage the
unit and invalidate the manufacturer’s warranty.
WARNING: Electrical Power
Make sure electrical power is isolated BEFORE starting this procedure.
x Turn power OFF at SOURCE.
IMPORTANT: Installers and End Users must read and understand the content of
this manual before installation and/or use of the product.
Installation must only be performed by someone who is properly qualified and competent to do
so in accordance with the current legislation in force in the geographical location of the
installation.
x If the advice in this manual is not understood, contact the distributor for further advice
and/or training BEFORE attempting installation/operation of the equipment.
x The manufacturer/distributor cannot accept any responsibility for improper installation or
any problems arising from improper installation.
NOTE: Damage to the equipment, connected systems or to property caused by improper
installation are the responsibility of the installer.
x The information provided in this manual must ONLY be used with the model(s) listed on page
2 of this manual.
x The information provided in this manual must NOT be used with any other product.
x The content of this manual may be updated as required.
x Do NOT use the equipment for anything other than its intended purpose.
x Do NOT modify the equipment unless specifically instructed to do so by the manufacturer.
x Do NOT attempt to repair the equipment unless specifically instructed to do so by the
manufacturer.
x To maintain electrical safety, the body enclosure of the product (access covers) must be
secured in their correct location using the supplied fasteners and the seal must be sufficient
to maintain the IP rating of the enclosure.
x Fasteners used to mount the product in its working location must be sufficient for the task
and the specific mounting point.
x If required, fasteners used to mount the product in its working location should be sealed to
maintain the IP rating of the enclosure.
x Cable entry apertures should be sealed with an appropriate cable gland(s) to maintain the IP
rating of the enclosure.
x Damage to the body enclosure, access covers, seals may render the product unsafe. The
product must be electrically isolated and NOT used until appropriate remedial action has
been performed.
Product Specification
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 5of 15
Safety Advice within this Manual
This manual uses a system of warnings, cautions and notes.
x WARNINGS concern the safety of installers/end user and will be given before the
detail/instructions in the manual.
x CAUTIONS concern the potential for damage to the equipment and will be given before the
detail/instructions in the manual.
x NOTES are given to provide additional information and/or to highlight information of
importance. They will be given either before or after the detail/instructions as appropriate
and may use different wording (such as IMPORTANT) where emphasis is required.
Warnings, Cautions and Notes may be repeated several times as appropriate and may be
preceded by a hazard symbol where appropriate.
Product Specification
Physical Specification
Dimensions 150mm x 200mm x 100mm (W x H x D)
Materials ABS (UL94 HB Fire Rated), IK08
Mass <2.0kg
Operating Temperature -20°C to +50°C
Protection IP65 - Enclosure, IP54 - Socket
Figure 1 General Arrangement and Dimensions

Unpacking
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 6of 15 November 2020
Electrical Specification
EVON0010 EVON0040
Description QUBEV Universal Socket EV Charging
Unit
QUBEV Universal Socket EV Charging
Unit
Rated Output Up to 7.2kW (32A)
Rated Current Up to 32A max
AC Overload Protection N/A 1x C40A MCB
AC & DC Fault Protection N/A Type B RCD
Charging Current Variable - 6A, 20A, 25A & 32A
Input Voltage 230V AC/50Hz (Single Phase)
Incoming Cable Terminals 3 x 16mm terminals
Overcurrent Protection Recommended 40A
Charging Socket IEC 62196 (Type 2)
Charge Protocol Mode 3
Certifications and Compliances
This product has been designed and built in accordance with the following standards and
legislation:
EV Charging Compliance EN 61851-1:2001, EN 61851-21:2002, EN 61851-22:2002
Wiring Regulations BS 7671
IET EV Regulations, Glow Wire Testing IEC 60695-2-13
EMC Compliance 2014/30/EU, EN 61000-6-3:2007, EN 61000-6-2:2005
Safety Compliance EN 60950-1:2006, EN 60950-22:2006
Low Voltage Directive (LVD) 2014/35/EU
Metal Enclosure (where supplied) EN 55014-1: 2006+A1: 2009+A2: 2011, EN 55014-2: 2016
EN 61000-3-2:2014, EN 61000-3-3:2014
EN 60335-1: 2012+A11: 2014
Switchgear (where supplied) EN 61543: 1995/+A11: 2003/+A12: 2005/+A2: 2006
EN 61008-1: 2010+A1+A2, EN 61008-1: 2012+A1+A2+All+A12
EN 61008-2-1:1990, EN 61008-2-1:1994+A11
EN 62423:2009, EN 62423:2012
Unpacking
The content of the package depends on any options or accessories that may have been selected.
IMPORTANT: Make sure all packaging is disposed of responsibly and in accordance with the
current regulations in your region.
Typical Contents
x 1 x EV Charging Device.
x 1 x Installation and Operators Manual.
x 1 x Fixing Template.
x 4 x Wall Plugs.
x 4 x Washers.
x 4 x Fixings.

Unpacking
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 6of 15 November 2020
Electrical Specification
EVON0010 EVON0040
Description QUBEV Universal Socket EV Charging
Unit
QUBEV Universal Socket EV Charging
Unit
Rated Output Up to 7.2kW (32A)
Rated Current Up to 32A max
AC Overload Protection N/A 1x C40A MCB
AC & DC Fault Protection N/A Type B RCD
Charging Current Variable - 6A, 20A, 25A & 32A
Input Voltage 230V AC/50Hz (Single Phase)
Incoming Cable Terminals 3 x 16mm terminals
Overcurrent Protection Recommended 40A
Charging Socket IEC 62196 (Type 2)
Charge Protocol Mode 3
Certifications and Compliances
This product has been designed and built in accordance with the following standards and
legislation:
EV Charging Compliance EN 61851-1:2001, EN 61851-21:2002, EN 61851-22:2002
Wiring Regulations BS 7671
IET EV Regulations, Glow Wire Testing IEC 60695-2-13
EMC Compliance 2014/30/EU, EN 61000-6-3:2007, EN 61000-6-2:2005
Safety Compliance EN 60950-1:2006, EN 60950-22:2006
Low Voltage Directive (LVD) 2014/35/EU
Metal Enclosure (where supplied) EN 55014-1: 2006+A1: 2009+A2: 2011, EN 55014-2: 2016
EN 61000-3-2:2014, EN 61000-3-3:2014
EN 60335-1: 2012+A11: 2014
Switchgear (where supplied) EN 61543: 1995/+A11: 2003/+A12: 2005/+A2: 2006
EN 61008-1: 2010+A1+A2, EN 61008-1: 2012+A1+A2+All+A12
EN 61008-2-1:1990, EN 61008-2-1:1994+A11
EN 62423:2009, EN 62423:2012
Unpacking
The content of the package depends on any options or accessories that may have been selected.
IMPORTANT: Make sure all packaging is disposed of responsibly and in accordance with the
current regulations in your region.
Typical Contents
x 1 x EV Charging Device.
x 1 x Installation and Operators Manual.
x 1 x Fixing Template.
x 4 x Wall Plugs.
x 4 x Washers.
x 4 x Fixings.
Installation
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 7of 15
Typical Options
x EV charging cables (Type 1 to Type 2 or Type 2 to Type 2)
x Charge point signage
Installation
WARNING: Electrical Power
Make sure electrical power is isolated BEFORE starting this procedure.
x Turn power OFF at SOURCE.
IMPORTANT: Installers and End Users must read and understand the content of
this manual before installation and/or use of the product.
Installation must only be performed by someone who is properly qualified and competent to do
so in accordance with the current legislation in force in the geographical location of the
installation.
x Advice provided in this manual does NOT override any legislation.
x If the advice in this manual is not understood, contact the distributor for further advice
and/or training BEFORE attempting installation/operation of the equipment.
x The manufacturer/distributor cannot accept any responsibility for improper installation or
any problems arising from improper installation.
NOTE: Damage to the equipment, connected systems or to property caused by improper
installation are the responsibility of the installer.
Before Installation
1. Establish a suitable site location for the unit that is both secure and environmentally safe.
2. Make sure the location meets current legislation (if applicable).
3. Make sure there is a suitable mains power supply available at the installation site.
4. Make sure the unit model is correct and matches the order.
5. Make sure the unit and any accessories do not appear to have been damaged in transit.
x Further detail is provided in the Installation procedure.
6. Make sure the supplied fixings are suitable for the mounting location. If not suitable,
alternatives must be obtained locally before proceeding with the installation.

Installation
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 8of 15 November 2020
Labelling
Installers must observe any/all warning labels displayed on the
equipment or inside the equipment enclosure.
Figure 2 Product Label
Schematics
Figure 3 EVON0010 - Schematic Diagram
EARTH IN
ACCORDANCE
WITH CURRENT
REGULATIONS

Installation
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 8of 15 November 2020
Labelling
Installers must observe any/all warning labels displayed on the
equipment or inside the equipment enclosure.
Figure 2 Product Label
Schematics
Figure 3 EVON0010 - Schematic Diagram
EARTH IN
ACCORDANCE
WITH CURRENT
REGULATIONS
Installation
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 9of 15
Figure 4 EVON0040 - Schematic Diagram
EARTH IN ACCORDANCE WITH CURRENT REGULATIONS
Appropriate
cabling
between the
consumer
unit and
charger must
be supplied
by the
installer

Installation
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 10 of 15 November 2020
Installation Procedure
WARNING: Electrical Power
Make sure electrical power is isolated BEFORE starting this procedure.
x Turn power OFF at SOURCE.
NOTE: All electrical work must be performed in accordance with the current Electrical Wiring
Regulations.
CAUTION: Equipment Damage
During the next steps, the charger front panel will be removed. Take care to not damage or
strain cables or cable connections that run between the chassis and the front panel.
1. Remove the QubEV from the packaging.
2. Remove and retain the fixings that secure the front panel to the charger body.
3. Carefully ease the front panel away from the charger body to gain access to the interior.
CAUTION: Equipment Damage
The front panel is connected to the charger body by electrical cables. Take care not to
damage, strain, or disconnect the cables. At the end of the procedure, make sure all
connections are secure before refitting the panel.
4. Visually inspect the QubEV and internal components.
x Components that have come away from the DIN rail may be refitted to the rail if
there is no damage to the component or its securing mechanism.
IMPORTANT: Items damaged in transit must first be reported to the courier and then
to the supplier.
x Where possible, photographic evidence of package and/or unit damage
should be provided.
x Incorrect or damaged units must NOT be installed. Contact your supplier to
discuss rectification.
5. Remove the fixing template from the packaging.
6. Use the fixing template to mark the mounting position.
x Offer the QubEV fixing template up onto a flat and smooth surface.
x Make sure it is orientated correctly and is level.
x Mark the 4 fixing holes onto the surface.
7. Drill 4 x marked fixing holes and insert the wall plugs.
8. Make note of the position of the electrical connection terminations within the charger
body.
9. Cut a neat hole in the charger body to allow entry of the power cable.
x Ideally, the cable should enter the charger body from below.
x A suitable cable gland must be used to maintain the IP integrity of the unit.
10. Make sure all debris is removed from the charger body.
11. Secure the charger body to the mounting location with the appropriate fixings.

Commissioning
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 11 of 15
NOTE: All electrical work must be performed in accordance with the current Electrical Wiring
Regulations.
12. Route the power supply cable to the appropriate length to be able to connect to the
terminals.
13. Terminate the supply cable in the appropriate manner and connect to the pedestal as per
the appropriate schematic.
14. Make sure ALL cable connections are secure and have not become loose or damaged in
transit or during installation.
15. Make sure ALL debris is removed from the front and rear halves of the charger body and
that no debris is present on any of the components.
IMPORTANT NOTE:
It is the responsibility of the installing engineer to satisfy themselves, that all cable
terminations throughout this product are secure and tight and have not become loose,
strained, or disconnected during transit and/or installation.
Commissioning
WARNING: Electrical Power
Make sure it is safe to apply electrical power to the charger.
Set the Charger Power
By default the QubEV charger is set to 32 Amps. If a lower power is required, refer to the steps
below:
1. Carefully remove the cover of the Charge Control Unit and locate the Amp Setting ‘DIP’
switches. Refer to Figure 5 Charge Control Unit.
2. Set the switches to the appropriate position for the required power rating:
WARNING: Electrical Power
Switches must only be set by a qualified electrical installer. Incorrect setting may lead to
equipment damage and/or personal injury. The current rating must not exceed the supply
rating.
Carefully squeeze the top and bottom faces of
the Charge Control Unit (as indicated by the
green arrows) and ease the top cover away.
With the cover removed, the DIP switches can
be seen toward the bottom edge of the unit.
Make sure to refit the cover when setting is
complete.
The setting may be recorded for future
reference on the next page:
Figure 5 Charge Control Unit
Cover
Fitted
Cover
Removed

Commissioning
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 12 of 15 November 2020
AMP Setting Record Charger Serial Number: ____________
10 Amp
Name: _____________________________
Signature: _________________________
Date: ______________________________
16 Amp
Name: _____________________________
Signature: _________________________
Date: ______________________________
20 Amp
Name: _____________________________
Signature: _________________________
Date: ______________________________
25 Amp
Name: _____________________________
Signature: _________________________
Date: ______________________________
32 Amp
Name: _____________________________
Signature: _________________________
Date: ______________________________
3. Installers may add their name and the date of installation/setting as a record of the work.
4. Refit the Charge Control Unit cover.
Testing
WARNING: Electrical Power
Testing may require power to be applied whilst the front panel is removed. If this is not
required, replace the front panel NOW.
1. Switch ON the power to the unit and test in accordance with the current Electrical Wiring
Regulations.
x Make sure this product has been installed in compliance with the current Electrical
Wiring Regulations (including recommended earthing arrangements).
2. Make sure you are satisfied that the installation is complete and is in a safe condition.
3. Refit the front panel, taking care not to trap any electrical cables. Secure the panel with the
fixings removed earlier in the process.

Operation
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 13 of 15
After Installation
Make sure this manual and any other relevant documentation is given to the End User.
Operation
NOTE: At the end of a charging session, always disconnect the cable from the vehicle before
disconnecting from the charger.
Charger Status Indications
The charger status indicator is located above the charging socket.
No Light No power to charger or Charger fault.
Steady Blue Charger available and ready to be connected to vehicle.
Flashing Blue Connection is okay.
Steady Green Charging.
Flashing Green Charging complete.
Steady Red Electric vehicle requires heat dissipation, STOP charging.
Flashing Red Fault – Not charging.
1. Make sure the Charge Status Indicator is illuminated Steady Blue.
2. Insert the cable into the vehicle first and then into the QubEV charger socket.
3. The Charge Status Indicator will illuminate Steady Green when charging is in progress.
4. To STOP charging, unplug the cable from the vehicle, and then from the QubEV charger.

Maintenance
QubEV QUBEV-UG-02 Installation and Operation Manual
Page 14 of 15 November 2020
Maintenance
NOTE: In the event of a hardware issue, always contact your installer first.
x Damage caused to the equipment by misuse, lack of maintenance, inappropriate
maintenance or modification is not covered by the manufacturer warranty.
WARNING: Electrical Power
The charger enclosure does NOT need to be opened for routine maintenance
tasks.
1. Regularly clean the external surfaces of the equipment with a damp cloth.
CAUTION: Equipment Damage
To avoid damage to the surface finish, and/or internal components do NOT use:
x Abrasive materials.
x Mineral or petroleum solvents / degreasers.
x Hose pipes, Jet washers or Steam cleaners.
2. Regularly inspect the exterior of the equipment for visual damage.
x If damage affects safety, isolate the equipment and prevent its use until appropriate
repairs have been completed.
3. Perform a functional test of the switchgear (if installed) every six months by pressing the
test button and making sure that the switchgear deactivates.
x If the equipment fails the test, isolate the equipment and prevent its use until
appropriate repairs have been completed.
4. Once a year, the charger and switchgear (if installed) should be electrically inspected by
an appropriately qualified electrician in accordance with the current legislation for the
installation location. A record of the tests and results must be kept.
x If the equipment fails the test, isolate the equipment and prevent its use until
appropriate repairs have been completed.
Disposal
In accordance with European Directive 2002/96/EC on waste electrical and
electronic equipment and its implementation in national law, used electrical
devices must be collected separately and recycled in an environmentally
responsible manner.
Ensure you return your used device to your dealer or obtain information
regarding a local, authorised collection and disposal system. Failure to
comply with this EU Directive may result in a negative impact on the
environment.
Warranty
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 15 of 15
Warranty
Subject to the provisions described below, this product is protected for one (1) year from the date
of purchase against defects in material and workmanship.
Prior to returning any defective product to QubEV, the end customer must report the faulty
product to QubEV. Go to www.qubev.co.uk for return details. If QubEV agrees that the product
should be returned, it will issue a Return Authorisation number. This number must be clearly
marked on the packaging of the product to be returned. QubEV may provide a prepaid label at its
discretion, otherwise the customer should return the product at their own cost.
Should the product fail to perform as described within the relevant warranted period as set out
above, it will be repaired or replaced with the same or functionally equivalent product by QubEV,
at its discretion, free of charge provided the end customer: (1) returns the failed product to QubEV
with shipping charge prepaid, and (2) provides QubEV with proof of the original date of purchase.
Returned or replacement products will be returned to the end customer with shipping charges
prepaid.
Replacement products may be refurbished or contain refurbished materials. If QubEV, by its sole
determination, is unable to repair or replace the defective product, it will replace or refund the
depreciated purchase price of the product.
The warranty does not apply if, in the judgement of QubEV, the product fails due to damage from
shipment, handling, storage, incorrect installation, accident, inappropriate use or cleaning of the
SURGXFWUHORFDWLRQRIWKHSURGXFWDIWHULWVUVWLQVWDllation, abuse, misuse, or if it has been used or
PDLQWDLQHGLQDPDQQHUQRWFRQIRUPLQJWRSURGXFWPDQXDOLQVWUXFWLRQVKDVEHHQPRGLHGLQDQ\
ZD\RUKDVKDGDQ\VHULDOQXPEHURURWKHULGHQWLFDWLRQPDUNLQJVUHPRYHGRUGHIDFHG
Repair by anyone other than a qualified electrician will void this warranty.
All defective products should be returned to QubEV with shipping charges prepaid, unless QubEV
have provided a prepaid label. QubEV will not supply prepaid returns labels outside of the UK.
Should an issue be found with your unit QubEV will return your repaired/replaced unit free-of-
charge to any UK address. Should the return address be outside of the UK return postage will be
at QubEV’s discretion. If the unit is found not to be defective return postage will need to be paid
for by the customer.
Nothing in this agreement will affect the end customer’s statutory rights, or limit or exclude
QubEV’s liability for (1) death or personal injury caused by its negligence, or the negligence of its
employees, agents or subcontractors (as applicable); (2) fraud or fraudulent misrepresentation;
(3) defective products under the Consumer Protection Act 1987;or (4) any matter in respect of
which it would be unlawful for QubEV to exclude or restrict liability.
The maximum liability of QubEV under this warranty is limited to the purchase price of the
product covered by the warranty.
QubEV only supply products for resale for domestic, light commercial and private use. QubEV
accept no liability to the end customHUIRUDQ\ORVVRISURWORVVRIEXVLQHVVEXVLQHVV
interruption, loss of business opportunity or travel time incurred.

Warranty
QUBEV-UG-02 Installation and Operation Manual QubEV
September 2020 Page 15 of 15
Warranty
Subject to the provisions described below, this product is protected for one (1) year from the date
of purchase against defects in material and workmanship.
Prior to returning any defective product to QubEV, the end customer must report the faulty
product to QubEV. Go to www.qubev.co.uk for return details. If QubEV agrees that the product
should be returned, it will issue a Return Authorisation number. This number must be clearly
marked on the packaging of the product to be returned. QubEV may provide a prepaid label at its
discretion, otherwise the customer should return the product at their own cost.
Should the product fail to perform as described within the relevant warranted period as set out
above, it will be repaired or replaced with the same or functionally equivalent product by QubEV,
at its discretion, free of charge provided the end customer: (1) returns the failed product to QubEV
with shipping charge prepaid, and (2) provides QubEV with proof of the original date of purchase.
Returned or replacement products will be returned to the end customer with shipping charges
prepaid.
Replacement products may be refurbished or contain refurbished materials. If QubEV, by its sole
determination, is unable to repair or replace the defective product, it will replace or refund the
depreciated purchase price of the product.
The warranty does not apply if, in the judgement of QubEV, the product fails due to damage from
shipment, handling, storage, incorrect installation, accident, inappropriate use or cleaning of the
SURGXFWUHORFDWLRQRIWKHSURGXFWDIWHULWVUVWLQVWDllation, abuse, misuse, or if it has been used or
PDLQWDLQHGLQDPDQQHUQRWFRQIRUPLQJWRSURGXFWPDQXDOLQVWUXFWLRQVKDVEHHQPRGLHGLQDQ\
ZD\RUKDVKDGDQ\VHULDOQXPEHURURWKHULGHQWLFDWLRQPDUNLQJVUHPRYHGRUGHIDFHG
Repair by anyone other than a qualified electrician will void this warranty.
All defective products should be returned to QubEV with shipping charges prepaid, unless QubEV
have provided a prepaid label. QubEV will not supply prepaid returns labels outside of the UK.
Should an issue be found with your unit QubEV will return your repaired/replaced unit free-of-
charge to any UK address. Should the return address be outside of the UK return postage will be
at QubEV’s discretion. If the unit is found not to be defective return postage will need to be paid
for by the customer.
Nothing in this agreement will affect the end customer’s statutory rights, or limit or exclude
QubEV’s liability for (1) death or personal injury caused by its negligence, or the negligence of its
employees, agents or subcontractors (as applicable); (2) fraud or fraudulent misrepresentation;
(3) defective products under the Consumer Protection Act 1987;or (4) any matter in respect of
which it would be unlawful for QubEV to exclude or restrict liability.
The maximum liability of QubEV under this warranty is limited to the purchase price of the
product covered by the warranty.
QubEV only supply products for resale for domestic, light commercial and private use. QubEV
accept no liability to the end customHUIRUDQ\ORVVRISURWORVVRIEXVLQHVVEXVLQHVV
interruption, loss of business opportunity or travel time incurred.

British by Design
SIMPLE •COMPACT •AFFORDABLE
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