QuickLabel Systems QLS-4100 User manual

Digital Color Label Printer
Operation & Setup Guide
Part Number 22834667-EN-E
Revision 1.0
4/17
Firmware V 2.3
Specifications are subject to change without notice
___________________________________________
QuickLabel, An AstroNova™ Division
World Headquarters
600 East Greenwich Ave., West Warwick, RI 02893
Tel: [phone] Fax: [phone]
E-mail: [e-mail]
www.QuickLabel.com
___________________________________________
Technical Support
Tel: [phone]
[email protected]
www.QuickLabel.com/support/

© 2017 AstroNova, Inc. All Rights Reserved
This manual is copyrighted with all rights reserved. No part of this manual
may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form by any means without written
permission of QuickLabel.
Trademarks
Microsoft Word™ and Windows™ are trademarks of Microsoft Corporation
PostScript™ and Adobe Illustrator™ are trademarks of Adobe Systems, Inc.
CorelDRAW!™ is a trademark of Corel Corporation
PCL™ is a trademark of Hewlett-Packard Corporation
Ethernet™ is a trademark of Xerox Corporation
QuickLabel® is a registered trademark of AstroNova, Inc.
Custom QuickLabel™ and RibbonRation™ are trademarks of AstroNova,
Inc.
UFST® is a trademark of Monotype Imaging Inc. registered in the United
States Patent and Trademark Office and may be registered in certain
jurisdictions.
Limited Warranty
QuickLabel, An AstroNova Division, warrants this product against defects in
materials or workmanship for a period of one year from the date of original
purchase. This warranty excludes printhead and print platen, which are
separately warranted. If the customer discovers a defect, this defect must be
reported promptly to QuickLabel.
QuickLabel will, at its option, repair or replace the defective component at
no additional charge. Repair parts and replacement parts will be furnished
on an exchange basis and will be either reconditioned or new. All replaced
parts become the property of QuickLabel. Travel, freight and other expenses
related to warranty repairs are not covered. Service Agreements are available
for purchase and may provide on-site service and/or loaner equipment.
QuickLabel warrants the printhead and the platen from the date of purchase
for a period of 90 days or for 1 million inches of thermal transfer ribbon,
whichever comes first, contingent upon the use of QuickLabel thermal
transfer ribbon. QuickLabel printheads are calibrated for use with
QuickLabel thermal transfer ribbon and perform optimally only when used
with this ribbon. This specific printhead warranty does not apply to
printheads damaged by accident, abuse, neglect, misapplication or the like.

This warranty is void if the product has been damaged by accident, abuse,
neglect or misapplication, or if the product has been improperly installed, or
if the product has been modified without the express written permission of
QuickLabel.
QuickLabel makes no warranty, either express or implied, with respect to
this product’s fitness for a particular purpose.
Obtaining Service
To obtain warranty service, call QuickLabel Technical Support at 401-828-
4000 or Toll-Free in the USA and Canada at 877-757-7310. QuickLabel, An
AstroNova Division, is not responsible for products lost or damaged in
transit.
Contact Information for Factory Sales and Service Centers
QuickLabel USA and World Headquarters
600 East Greenwich Avenue
West Warwick, RI 02893 USA
Toll Free: [phone]
Toll-Free Sales: [phone]
Toll Free Technical Support: [phone]
Tel: [phone]
Fax: [phone]
Web Site: www.QuickLabel.com
Sales E-mail: [e-mail]
Technical Support E-mail: [email protected]
QuickLabel Canada
#111 – 3555 Isabelle, Brossard, QC J4Y 2R2 Canada
Tel: [phone]
Fax: [phone]
Web Site: www.QuickLabel.ca
Sales e-mail: [e-mail]
Technical Support e-mail: [email protected]

QuickLabel Deutschland
Senefelderstraße 1/ T6 D-63110 Rodgau
Tel. [phone]
Fax: [phone]
Web Site: www.QuickLabel.de
Sales e-mail: [e-mail]
Technical Support e-mail: [email protected]
QuickLabel France
Parc Euclide
ZA la Clef de St Pierre
10A Rue Blaise Pascal
78990 ELANCOURT
Tel: [phone]
Fax: [phone]
Web Site: www.QuickLabel.fr
Sales E-mail: [e-mail]
Technical Support E-mail:[email protected]
QuickLabel United Kingdom
Westacott Way, Maidenhead
Berkshire, SL6 3RT
Tel: [phone]
Fax: [phone]
Web Site: www.QuickLabel.co.uk
Sales e-mail: [e-mail]
Technical Support e-mail:[email protected]

Ownership Information
Congratulations and thank you for your business. Your purchase of a quality
QuickLabel product is an investment in the finest of state-of-the-art printing
and labeling technology. Please use the spaces below to list the model
name/number and serial number of your product.
Model Name/Number: ____________________
Serial Number: ____________________
FCC Compliance Statement
This equipment has been tested and found to comply with the limits of a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a residential environment. This equipment
generates, uses, and radiates radio frequency energy, and if not installed and
used in accordance with the instructions, may cause harmful interference.
However, there is no guarantee that interference will not occur. If this
equipment does cause interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged
to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase separation between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from which the
receiver is connected.
•Consult QuickLabel Technical Support.
Warning: Modifications not expressly approved by Quick Label could void
user authority to operate the equipment.
Canadian Compliance Statement
This Digital apparatus meets all the requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numerique respecte les exigences du Reglement sur le material
broilleur du Canada.

ETL Certification
This product has met the United States of America and Canada electrical
product safety requirements and has earned the ETL Listed Mark.
RoHS Compliance
We declare that the QLS-4100 Xe complies with The European RoHS
Directive 2002/95/EC (Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment), as of 6/6/2007.
This declaration is based on information provided by suppliers based on
reasonable inquiry. This declaration is rendered invalid if the product is
altered by someone other than AstroNova, Inc.

Declaration of Conformity
Declaration de Conformité
Ubereinstimmungserklärung
Dichiarazione di Conformità
ID DoC-22834486
Manufacturer’s name and address
Nom et adresse du fabricant
Hersteller
Nome del costruttore
AstroNova, Inc.
600 East Greenwich Avenue
West Warwick, RI 02893 USA
Model No.
Modele No.
Model Nr.
Modello No.
QLS-4100 Xe
Standards to which conformity is declared
Standards auquel la conformité appartient
Normen für welche Übereinstimmung erklärt wird
Norme per le quali si dichiara la conformità
Safety: UL 60950-1
CSA C22.2 No. 60950-1, Second Edition
EMC: CISPR 22 Ed. 6.0 2008
CISPR 24 Ed. 2.0 2010
IEC 61000-3-2 ed3.2 (2009-04)
IEC 61000-3-3 ed2.0 (2008-06)
IEC 61000-4-2:2008
IEC 61000-4-3:2006+ A1:2007+ A2:2010
IEC 61000-4-4:2004
IEC 61000-4-5:2005
IEC 61000-4-6:2003
IEC 61000-4-8:1993
IEC 61000-4-11:2000
Application of Council Directives
Application des Decisions du Conseil
Anwendbar fur die Richtlinien
Applicazione delle Direttive del Comitato
2004/108/EC
2006/95/EC
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive and Standard.
Je, Soussigné, déclare que l’équipment spécifié ci-dessus est en conformité avec la directive et le standard ci-dessus.
Ich, der unterzeichnende erkläre hiermit, daß das oben beschriebene Gerät den vorgenannten Richtlinien und Normen entspricht.
Il sottoscritto dichiara che l’apparecchio sopra specificato è conforme alle Direttive e Norme sopra specificate.
Steven Holbrook
Quality Assurance Manager
AstroNova, Inc.
Date of issue: 4/13/2017
Place of issue: West Warwick, RI
European Contact: Your local AstroNova, Inc. Sales and Service Office.
FRANCE - Parc Euclide, ZA la Clef de St Pierre, 10A Rue Blaise Pascal 78990 Elancourt
Tel: [phone], Fax: [phone]
GERMANY - Senefelderstrasse 1/T6, D-63110 Rodgau
Tel. [phone], Fax: [phone]
UNITED KINGDOM - Westacott Way, Maidenhead Berkshire, SL6 3RT
Tel: [phone], Fax: [phone]

QLS-4100 Xe i
Table of Contents
Chapter 1: Quick Start ...........................................................................1-1
QuickLabel media...................................................................................................... 1-2
Quick Start Guide ......................................................................................................1-3
Chapter 2: Physical Setup.....................................................................2-1
Unpacking the Printer...............................................................................................2-2
Printer Orientation.....................................................................................................2-3
Features of the QLS-4100 Xe..................................................................................... 2-4
Side view................................................................................................................2-5
Rear Panel View ....................................................................................................2-6
Installing the Media Unwind Mandrel...................................................................2-7
Power Connection .....................................................................................................2-8
Computer Connections.............................................................................................2-9
Centronics Parallel Port........................................................................................2-9
RS-232 Serial Port................................................................................................2-10
Ethernet Port and TCP/IP Communication.....................................................2-11
Print Servers.........................................................................................................2-12
Utility Port Connection........................................................................................... 2-13
Compressed Air Connection..................................................................................2-14
Preparing the Air Regulator .............................................................................. 2-14
Connecting the Air Supply................................................................................2-14
Chapter 3: Loading Media and Calibration .........................................3-1
Loading Thermal Transfer Ribbon..........................................................................3-2
Loading Label or Tag Media....................................................................................3-4
Adjusting the Media Sensor.....................................................................................3-7
Calibrating for Media Types ....................................................................................3-8
Calibrating Gap Media.........................................................................................3-8
Calibrating Reflective Media.............................................................................3-11
Calibrating Continuous Media..........................................................................3-13
Calibrating Inverted Gap Media.......................................................................3-13
Chapter 4: Keypad Controls and Menus.............................................4-1
Keypad Layout and Functions................................................................................. 4-2
Print/Pause............................................................................................................. 4-3
Form Feed/Advance .............................................................................................4-3
Cancel .....................................................................................................................4-3
Menu Overview .........................................................................................................4-4
Ready State & Adjust Menu.....................................................................................4-9
Print Intensity........................................................................................................ 4-9

ii QLS-4100 Xe
Print Speed...........................................................................................................4-11
Print Line Adjustment........................................................................................4-12
Cross Web Adjustment.......................................................................................4-14
Vertical Offset......................................................................................................4-16
Horizontal Offset.................................................................................................4-17
Display Counter ..................................................................................................4-19
Cut Offset .............................................................................................................4-20
Label Reprint .......................................................................................................4-21
Form Stop Adjust ................................................................................................4-21
Peel Delay.............................................................................................................4-22
Cal & Setup Menu....................................................................................................4-23
Calibrate ...............................................................................................................4-23
Test Print ..............................................................................................................4-24
Vertical Baseline ..................................................................................................4-25
Horizontal Baseline.............................................................................................4-26
Printer Settings ....................................................................................................4-27
Variable Maximum Gap.....................................................................................4-29
Cutter Baseline.....................................................................................................4-30
Operation Menu.......................................................................................................4-31
Pull Back...............................................................................................................4-31
Label Reprint .......................................................................................................4-34
Synchronize Labels .............................................................................................4-35
Ribbon Menu ............................................................................................................4-37
Ribbon Type.........................................................................................................4-37
Drop/Lift Adjust..................................................................................................4-38
Ribbon Sensor......................................................................................................4-40
Communications Menu...........................................................................................4-41
Data Port...............................................................................................................4-41
Parallel Mode.......................................................................................................4-42
RS232 Baud Rate..................................................................................................4-43
RS232 Handshaking............................................................................................4-44
TCP/IP: IP Address .............................................................................................4-45
TCP/IP Subnet Mask...........................................................................................4-46
TCP/IP Gateway..................................................................................................4-47
TCP/IP Connections............................................................................................4-48
System Menu............................................................................................................4-49
Display Counter ..................................................................................................4-49
Memory Card - Write Protection ......................................................................4-50
Front Panel Lock/Unlock....................................................................................4-51
Memory Card - Formatting ...............................................................................4-54
Time ......................................................................................................................4-55