Service Manual
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V QSP-713S-E
Warranty Service Policy
1. Quikserv Corp. MUST be notified
of
a war-
ranty situation before any work is performed.
Otherwise, Quikserv Corp. will not be respon-
sible to pay
for
unauthorized work.
2.
Quikserv Corp. requires the following on each
invoicesubmitted:an itemizedaccount
of
work
performed detailing hours charged and parts
used, along with a short detailed description
of
the problem noted.
3. Quikserv Corp. will authorize a set dollar
amountto be invoiced priorto performing ser-
vices that will be rendered. This amount will
be determined from the initial call to the ser-
vice company as a fair maximum.
If
additional
amounts are to be invoiced, they must be dis-
cussed with Quikserv Corp. prior to invoicing.
4. Aservicetechnician on awarranty service call
needstocallourcustomerservice department
at (800) 388-8307
or
(713) 849-5882 before
leaving the
job
site.
5.
A service company representative needs to
call the store where the work is to be per-
formed prior to going to that store.
Set
up a
date and approximate time
of
arrival and
if
it
is foreseen that the agreed upon time cannot
be met, contact the store and make other ar-
rangements.
6. Warranty parts sentto service companies are
parts previously decided on that should cover
the necessary repairs. Additional parts will be
sent upon notification to Quikserv Corp.
Quikserv
Corp.
c
quikserv.com
7. Quikserv Corp. needstobe notified
of
any ex-
tra parts -either to be sent back
or
to be kept
by the service technician.
Any
parts thatwere
replaced must be returned to Quikserv Corp.
if
required verbally
or
on the service work or-
der copy supplied with the parts sent by Qui-
kserv Corp.
If
the parts are not returned, the
part
cost+
mark up will be deducted from the
service invoice.
8. A purchase order numberwill be given either
verbally
or
on the service work order from
Quikserv Corp. Please use this on all invoic-
ing.
9. Work required
on
a window unit not covered
under Quikserv's warranty must
be
reported
to Quikserv Corp. before work is begun.
10.
Quikserv's payment terms are net30. The in-
formation above will help us assure the fast-
est and most efficient service possible. For
further information
or
if
you have any ques-
tions, please do not hesitate to contact us
at
(800) 388-8307.
CustomerService Department
• 1-800-388-8307 • Fax(713) 849-5708
