Rackable Systems OMNISTOR 4000f SERIES User manual

Rackable Systems Inc.
Restricted Rights and Liability
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, recording, or otherwise, in whole or part, without prior written permission from Rackable Systems Inc.
Rackable Systems Inc. shall not be liable for any damages or for the loss of any information resulting from the performance or use of the
information contained herein. Your rights to the software are governed by the license agreement included with any accompanying
software. Information in this manual is subject to change without notice. Product features and specifications described are subject to
change without notice.
Copyright © 2005 Rackable Systems Inc. All Rights Reserved.
Rackable Systems Inc.
1933 Milmont Ave.
Milpitas, CA 95035
http://www.rackable.com
Rackable Systems, and OmniStor are trademarks of Rackable Systems Inc.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Agency Notes
WARNING: Drives and controller/adapter cards described in this manual should only be installed in UL-listed and CSA certified computers that give
specific instructions on the installation and removal of accessory cards (refer to your computer installation manual for proper
instructions).
ATTENTION: Les lecteurs et cartes contrôleurs décrits ici ne doivent être montés que sur des ordinateurs homologués (UL et CSA) et livrés avec des
manuels contenant les instructions d’installation et de retrait des accessoires. Reportez-vous au manuel d’installation de votre ordinateur.
SERVICE NOTE: Remove the power cables prior to servicing this equipment.
!

i
Contents
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
1Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
At a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cooling Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
SES Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Disk I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Control and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Status Indicator LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2Topologies and Operating Modes . . . . . . . . . . . . . . . . . . . . 19
Operating Mode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
JBOD Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Fibre Channel Media Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3Setup and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Storage System Detailed Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing the Storage System Enclosure into the Rack Cabinet . . . . . . . . . 24
Installing the Storage System into the Tower Stand . . . . . . . . . . . . . . . . . . . 27
Completing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Before You Continue... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Special Note for Microsoft Windows 2000 Installations . . . . . . . . . . . . . . . 33

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Operating Mode Configuration and Cabling . . . . . . . . . . . . . . . . . . . . . . . . 34
Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Powering On the Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Powering Off the Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4Managing and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Enclosure Component Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Status Indicator LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
One-Touch Annunciation Configuration Display . . . . . . . . . . . . . . . . . . . . 59
VT-100 Interface Enclosure Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
SES Commands Debug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Uploading SES Controller Card Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Enclosure Fan Speed Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
5Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
General Enclosure Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Common Fibre Loop/Bus Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Common Problems and Interpreting the LEDs . . . . . . . . . . . . . . . . . . . . . . 71
Terminal and COM Port Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Problems During Bootup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
6Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Replacing an AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Replacing a DC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Replacing a Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Replacing the Disk I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Replacing the SES Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Replacing the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
ATechnical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
BPort Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SES Controller Card Service Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Null-Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Optical SFP Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Table of Contents
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DC Power Supply Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
CRegulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compliance Information Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
FCC Class A Radio Frequency Interference Statement . . . . . . . . . . . . . . . . 96
Class A Taiwanese Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Class A Japanese Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
CE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Power Cord Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

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v
Preface
About this Manual
Welcome
Congratulations on the purchase of your new Omni Stor
®
4000F Series Storage System
from Rackable Systems Inc. This
Omni Stor 4000F Series is a very high-performance fully
fault-tolerant 2 Gb Fibre Channel-to-Fibre Channel JBOD storage system. It’s unique 2U
design is optimized to fit in the compact space of today’s data centers rack environments
and as a deskside tower system.
The storage enclosure supports up to twelve hot pluggable 1-inch high Fibre Channel disk
drives in a 2U (3.47-inch) form factor.
Full component redundancy is provided through a
hot pluggable cooling fan module which contains dual in-line fans that will continue to
provide adequate cooling should one fan fail, dual
Disk IO cards and a n N+1 power system
with dual independent power supplies. Each power supply is a hot swappable component
that continues to operate without interruption to normal service with the loss of one power
supply.
Product Identification
Storage Enclosure Number of Controllers Model of Controller
OmniStor 4000F 0JBOD

About this Manual
Welcome
vi
The Omni Stor 4000F is a 12-Bay 3.5" (2U) rackmount JBOD storage solution. The storage
enclosure includes dual Disk IO cards, four optical transceivers, dual power supplies, dual
AC power cords, SES Controller card, and a removable cooling fan module. It also includes
configuration software, DB-9 null modem cable, and a rackmount rail kit.þ
This user’s guide is your complete documentation to set up the storage system hardware,
add components, cable the storage system components, replace parts, and diagnose/repair
your system.
Refer to “Managing and Monitoring” on page 55 for enclosure management operations.
For details on software configuration, refer to the operating system guide included with
your host system.