Radio Shack 4-Line System Speakerphone with Caller ID and Headset... User manual

Owner’s Manual Please read before using this equipment.
4-Line System Speakerphone
with Caller ID and Headset Jack

2Important Information
ˆ
Important Information
This phone is ETL listed to UL standards and
meets all applicable FCC standards.
READ THIS BEFORE
INSTALLATION
We have designed your phone to conform to
federal regulations, and you can connect it to
most telephone lines. However, each device
you connect to the phone line draws power
from the phone line. We refer to this power
draw as the device’s Ringer Equivalence
Number, or REN. The REN is on the bottom
of the base.
If you are using more than one phone or oth-
er device on the line, add up all the RENs. If
the total is more than five (or three in rural ar-
eas), your phone might not ring. In rural ar-
eas, a total REN of three might impair ringer
operation. If ringer operation is impaired, re-
move a device from the line.
IMPORTANT CALLER ID
INFORMATION
To use the phone's Caller ID feature, you
must be in an area where Caller ID service is
available and you must subscribe to the ser-
vice.
Where Caller ID is offered, one or more of
the following options are generally available:
• caller's number only
• caller's name only
• caller's name and number
Your phone displays the caller's name only if
that option is available in your area.
The actual number of Caller ID records your
phone will store depends on the amount of
Caller ID information sent by the phone com-
pany.
FCC STATEMENT
This phone complies with Part 68 of the
FCC
Rules
. You must, upon request, provide the
FCC Registration Number and the REN to
your phone company. These numbers are on
the bottom of the phone.
WARNING: To reduce the risk of fire or
shock hazard, do not expose this product to rain
or moisture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.
This symbol is intended to alert
you to the presence of uninsu-
lated dangerous voltage within
the product’s enclosure that might
be of sufficient magnitude to con-
stitute a risk of electric shock. Do
not open the product’s case.
This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accom-
panying this product.
!
!
©2000 RadioShack Corporation. All Rights Reserved.
RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.

3
Important Information
You must not connect your phone to:
• coin-operated systems
• party-line systems
• most electronic key phone systems
This phone complies with the limits for a
Class B device as specified in Part 15 of the
FCC Rules
. These limits provide reasonable
protection in a residential area. However,
your phone might cause TV or radio interfer-
ence even when it is operating properly. To
eliminate interference, you can try one or
more of the following corrective measures.
• Reorient or relocate the TV's receiving
antenna.
• Increase the distance between the tele-
phone and the radio and TV.
• Consult your local RadioShack store if
the problem still exists.
This equipment is capable of providing user
access to interstate providers of operator
services through the use of access codes.
Modification of this equipment by call aggre-
gators to block access to dialing codes is a
violation of the Telephone Operator Con-
sumers Act of 1990.
THE FCC WANTS YOU TO
KNOW
In the unlikely event that your phone causes
problems on the phone line, the phone com-
pany can temporarily discontinue your ser-
vice. If this happens, the phone company
attempts to notify you in advance. If advance
notice is not practical, the phone company
notifies you as soon as possible and advises
you of your right to file a complaint with the
FCC.
Also, the phone company can make changes
to its lines, equipment, operations, or proce-
dures that could affect the operation of this
telephone. The telephone company notifies
you of these changes in advance, so you can
take the necessary steps to prevent interrup-
tion of your telephone service.
LIGHTNING
Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone line and power line current. These
protection circuits meet or exceed the FCC
requirements. However, lightning striking the
telephone or power lines can damage your
telephone.
Lightning damage is not common. Neverthe-
less, if you live in an area that has severe
electrical storms, we suggest that you unplug
your phone when storms approach to reduce
the possibility of damage.

4Contents
ˆ
Contents
Features .................................................................................................................................. 6
Installation .............................................................................................................................. 7
Installing Backup Batteries ................................................................................................ 7
Selecting a Location .......................................................................................................... 8
On a Desk Top ........................................................................................................... 8
On a Wall or Wall Plate .............................................................................................. 9
Preparation ........................................................................................................................... 11
Setting Extension Numbers ............................................................................................. 11
Setting the Dialing Mode ................................................................................................. 11
Setting the Date and Time .............................................................................................. 11
Enabling and Disabling Telephone Lines ........................................................................ 12
Setting the Area Code ..................................................................................................... 12
Adjusting the Ringer Volume ........................................................................................... 12
Resetting the Phone ....................................................................................................... 13
Telephone Operation ............................................................................................................ 14
Line Status ...................................................................................................................... 14
Line Lock ......................................................................................................................... 14
Making and Answering a Call .......................................................................................... 14
Switching Between the Handset and the Speakerphone ................................................ 15
Adjusting the Volume ...................................................................................................... 15
Using Pause/Redial ......................................................................................................... 15
Using Auto Redial ........................................................................................................... 15
Using Flash ..................................................................................................................... 16
Using Hold ....................................................................................................................... 16
Using Privacy .................................................................................................................. 16
Using the Timer ............................................................................................................... 16
Conference Calling .......................................................................................................... 17
With Two Outside Callers ......................................................................................... 17
With One Outside Caller and One or More Internal Stations ................................... 17
Using DND (Do Not Disturb) ........................................................................................... 17
Using Tone Services On a Pulse Line ............................................................................. 18
Memory Dialing ............................................................................................................... 18
Storing Numbers into Memory ................................................................................. 18
Using the Index Card ............................................................................................... 18
Clearing Memory Numbers ...................................................................................... 19
Entering a Pause ..................................................................................................... 19
Dialing Stored Numbers ........................................................................................... 19
Chain-Dialing Service Numbers ............................................................................... 19
Testing Stored Emergency Numbers ....................................................................... 19
Using an Optional Headset ............................................................................................. 19

5
Contents
Intercom and Paging Operation ......................................................................................... 20
Making an Intercom Call ................................................................................................. 20
Answering an Intercom Call ............................................................................................ 21
Paging One Station ........................................................................................................ 21
Paging All Stations ......................................................................................................... 21
Answering a Page .......................................................................................................... 21
Transferring a Call .......................................................................................................... 22
Caller ID Operation .............................................................................................................. 22
Caller ID Messages ........................................................................................................ 22
Reviewing Caller ID Records .......................................................................................... 23
Storing Numbers from Caller ID Records ....................................................................... 23
Deleting Caller ID Records ............................................................................................. 23
Using Caller/Dial ............................................................................................................. 24
Troubleshooting ................................................................................................................... 25
Care ................................................................................................................................ 26

6Features
ˆ
Features
Your RadioShack 4-Line System with Caller
ID and Headset Jack is a complete four-line
telephone system that shows the caller's
telephone number (and name, if available in
your area) and the date and time of each
call, as provided by your local telephone
company to Caller ID service subscribers.
You can connect up to four separate tele-
phone numbers to up to 12 individual system
phones and use each number as an exten-
sion telephone station to make and receive
calls.
TELEPHONE FEATURES
Intercom with All Call Paging — lets you
call an individual station, or page all stations
at the same time.
Conference Calling — lets you conduct a
3-way conversation with two callers or with
one caller and one other station at the same
time.
Speakerphone — allows hands-free tele-
phone conversations.
40-Number Memory Dialing — lets you
store up to 40 phone numbers in memory for
easy dialing.
Hold — lets you put a call on hold so you
can answer another one.
Redial and Auto Redial — lets you quickly
dial the last dialed number with the press of a
button, or set the station to automatically re-
dial the last dialed number up to ten times.
Privacy — lets you talk to someone else in
the room without being overheard by the per-
son(s) on the phone.
Liquid Crystal Display — displays the date,
time, call time, the phone or extension num-
ber you dialed, and other helpful information.
Volume Control — lets you adjust the vol-
ume of the sound you hear through the hand-
set, phone, or headset.
Headset Jack — lets you connect an option-
al headset for added convenience.
Tone or Pulse Dialing — lets you use your
phone with either type of dialing.
DND (Do Not Disturb) — lets you disable all
incoming and intercom calls and pages so
your current call is not interrupted.
Hearing Aid Compatible — lets you use
this telephone with hearing aids that have a
T (telephone) switch.
CALLER ID FEATURES
99 Memory Caller ID — stores up to 99 Call-
er ID records with name and number or
name only, depending on the information
your phone company provides.
Review Scrolling — lets you easily scroll
through all records in Caller ID memory.
Caller ID Redial — lets you dial the phone
number in a Caller ID record with the touch
of a button.
Message Waiting — lets you know that you
have received a voice mail message (if you
have subscribed to a message service from
your local phone company).

7
Installation
ˆ
Installation
To fully use the phone's features with all 4
lines, you must connect it to four separate
telephone lines, each with its own telephone
number. However, you can choose to con-
nect the phone to only one, two, or three
telephone lines.
Important: You must connect the phone to
the telephone lines before you plug in its AC
adapter. Otherwise, each station will have
the same extension number and the paging
and intercom features will not work until you
properly set all extensions (see “Setting Ex-
tension Numbers” on Page 11).
Notes:
• If you connect two or more phones, they
must all be connected to the same Line
1 telephone number.
• The first phone you connect to Line 1 is
automatically set to Extension 11. Any
additional 4-Line System Speaker-
phones you connect to Line 1 continues
to ring and displays EXT 00 until you
set a new extension number (see “Set-
ting Extension Numbers” on Page 11).
• You can connect your phone directly to
one or two 2-line modular phone jacks.
• If you do not have 2-line phone jacks,
you can use 1-line modular phone jacks
or combine up to four 1-line modular
phone jacks using 2-line couplers (not
supplied).
• If your phone line jacks are not modular
jacks, you can update the wiring your-
self, or, you can have the phone com-
pany update the wiring for you.
• The USOC number of the two-line jack
to be installed is RJ14C (or RJ14W for a
wall plate jack). The USOC number for a
single-line jack is RJ11C (or RJ11W for
a wall plate jack).
• Jacks, couplers, adapters and other
components are available at your local
RadioShack store.
INSTALLING BACKUP
BATTERIES
The phone requires AC power to operate.
However, if AC power fails or you unplug the
phone, three AAA backup batteries (not sup-
plied) save stored information. For the best
performance and longest life, we recom-
mend RadioShack alkaline batteries.
Cautions:
• Always use fresh batteries of the
required size and type.
• Do not mix old and new batteries, differ-
ent types of batteries (standard, alka-
line, or rechargeable), or rechargeable
batteries of different capacities.
• Disconnect the phone from the phone
line(s) before replacing the backup bat-
teries.
Note: The backup batteries hold the stored
setup selections in memory as long as the
batteries are fully charged. To avoid losing
stored information when replacing the batter-
ies, leave the AC adapter plugged in, and
have fresh batteries ready to install before
removing the old ones.
Line 1
Line 2 Line 3
Line 4
2-Line Coupler 2-Line Coupler

8Installation
1. Use a Phillips screwdriver to remove the
screw from the battery compartment
cover, then remove the cover by press-
ing the cover's tab and lifting the cover
off.
2. Install three AAA batteries (not supplied)
as indicated by the polarity symbols (+
and –) marked inside the battery com-
partment.
3. Replace the cover and the screw.
When BATT appears, replace the batteries.
Warning: Dispose of old batteries promptly
and properly. Do not burn or bury them.
Caution: If you do not plan to use the phone
for a month, remove the batteries. Batteries
can leak chemicals that can destroy electron-
ic parts.
SELECTING A LOCATION
You can place the phone on a flat surface
such as desk, shelf, or table, or mount it di-
rectly on the wall or on a standard wall plate.
Select a location that is:
• near an AC outlet
• near the desired telephone line jack(s)
• out of the way of normal activities
• away from electrical machinery, electri-
cal appliances, metal walls or filing cabi-
nets, wireless intercoms, alarms, and
room monitors
Cautions:
You must use a Class 2 power
source that supplies 12V DC
and delivers at least 400 mA.
Its center tip must be set to positive and
its plug must fit the phone's POWER
12VDC 400mA jack. The supplied
adapter meets these specifications.
Using an adapter that does not meet
these specifications could damage the
phone or the adapter.
• Always connect the AC adapter to the
phone before you connect it to AC
power. When you finish, disconnect the
adapter from AC power before you dis-
connect it from the phone.
On a Desk Top
Follow these steps to place the phone on a
desk, shelf, or table.
1. Remove the mounting bracket from the
bottom of the base by pressing and
holding in both tabs, then gently pulling
the wide end of the bracket and lifting it
off.
2. Plug one end of the supplied two-line
long modular cords into L1/2 on the back
of the phone. Then plug one end of the
other two-line long modular line cord into
L3/L4.
3. Insert the supplied AC adapter's barrel
plug into POWER 12VDC 400mA on the
back of the phone, then route the
adapter cord through the strain relief slot
on the bottom of the base.
!
Wide End

9
Installation
4. Insert the tabs on
the narrow end
of the mounting
bracket into the
upper slots near
the center of the
base, push the
wide end of the
bracket until it
clicks into place,
then place the phone on the desk.
5. Plug the modular cord’s other ends into
the modular phone line jack(s) for Lines
1 through 4, then plug the AC adapter
into a standard AC outlet. Initial-
izing.. briefly appears, then JAN 01
12:00 AM/EXT 11 FRI appears.
6. Plug one end of the coiled cord into the
modular jack on the handset. Then con-
nect it to the jack on the left side of the
base. Place the handset in the cradle.
Note: Your local RadioShack store sells
a variety of longer coiled handset cords,
which are especially useful when you
mount the phone on the wall.
On a Wall or Wall Plate
To mount the phone directly on a wall, you
need two screws (not supplied) with heads
that fit into the keyhole slots on the bottom of
the phone.
If you are mounting the phone directly on the
wall, drill two holes 315/16 inches (100 mm)
apart. Then thread a screw into each hole,
letting the heads extend about 3/16 inch (5
mm) from the wall.
1. Remove the mounting bracket from the
bottom of the base by pressing and
holding in both spring tabs, then gently
pulling the wide end of the bracket and
lifting it off.
2. Insert the tabs on the narrow end of the
mounting bracket upward into the lower
slots near the center of the base, then
push down on the wide end of the
bracket until it clicks into place.
3. Plug one end of the long modular line
cord (or the two-line short cord for wall
plate) into L1/L2 on the back of the
phone. Then plug one end of the other
long modular line cord into L3/L4.
4. Insert the supplied AC adapter's barrel
plug into POWER 12VDC 400mA on the
back of the phone, then route the
adapter cord through the strain relief slot
on the back of the base.
5.
To mount the phone on a wall plate
, plug
the other end of the short line cord into
the two-line wall plate jack, and the end
of the other long line cord into the other
modular wall jack. Then align the
phone's keyhole slots with the wall plate
studs and slide the phone downward to
secure it.
Line 1
Line 2 Line 3
Line 4
Wide End

10 Installation
To mount the phone directly on a wall
,
with the power cord and the modular
cords hanging over the bracket, align
the phone's keyhole slots with the
screws and slide the phone downward
to secure it, then plug the ends of the
modular cords into the modular phone
line jack(s) for Line 1 through 4.
6. Plug the AC adapter into a standard AC
outlet. Initializing.. briefly
appears, then JAN 01 12:00 AM/EXT
11 FRI appears.
7. Lift and rotate the handset holder 180°,
then snap it back into place so it holds
the handset.
8. Plug one end of the coiled cord into the
modular jack on the handset. Then con-
nect it to the jack on the left side of the
base. Place the handset in the cradle.
Note: Your local RadioShack store sells
a variety of longer coiled handset cords,
which are especially useful when you
mount the phone on the wall.
Handset
Holder

11
Preparation
ˆ
Preparation
SETTING EXTENSION
NUMBERS
When you connect more than one phone,
you must also set a different extension num-
ber for each station so you can use the pag-
ing and intercom features.
Follow these steps to set the extension num-
ber for each phone station.
1. Press PROGRAM. MEMORY appears.
2. Press ∗
∗∗
∗, then #.
3. Enter the extension number (11–22) you
want to assign to that station.
4. Press INTERCOM to store the number.
The phone rings once.
Note: If you try to set up a phone with an ex-
tension number that has already been used
for another station, the phone rings and dis-
plays EXT 00 until you select an available
extension number.
SETTING THE DIALING
MODE
Follow these steps to set the phone for the
type of service you have — tone or pulse.
Note: The phone is preset for tone service.
1. Press PROGRAM. MEMORY appears.
2. Press ∗
∗∗
∗# ∗
∗∗
∗.
3. Press 0if you have tone service, or
press
1if you have pulse service.
4. Press PRIVACY to store the setting. The
phone rings once.
SETTING THE DATE AND TIME
To set the date and time, you must use this format: MMDDWHHMMA. For example, to set De-
cember 25, Thursday, 3:30 PM, enter 122550330#.
Use this table to find the values used for your telephone.
Month (MM) Date (DD) Weekday (W) Hour (HH) Minute (MM) AM/PM (A)
01 — January
02 — February
03 — March
04 — April
05 — May
06 — June
07 — July
08 — August
09 — September
10 — October
11 — November
12 — December
01–31 1 — Sunday
2 — Monday
3 — Tuesday
4 — Wednesday
5 — Thursday
6 — Friday
7 — Saturday
01–12 00–59 ∗— AM
# — PM

12 Preparation
Notes:
• You must enter two digits for the month,
date, hour, and minute.
• The clock uses the 12-hour format.
Follow these steps to set the time and date.
1. Press CLOCK/FORWARD. SET DATE/
TIME 00:00 6 00:00 AM appears.
2. Enter the desired values. The telephone
rings after you enter the last setting.
Notes:
• The phone automatically sets the year
when you enter the month, date, and
day.
• When you make an invalid entry (such
as 13 for the month), the phone rings
and the display shows the previously
stored time and date. If this happens,
simply start from Step 1.
• If you make a mistake when entering the
date and time, simply start from Step 1.
ENABLING AND DISABLING
TELEPHONE LINES
Follow these steps to enable or disable tele-
phone lines.
Note: If you do not have four subscribed
telephone lines for the phone, be sure to dis-
able the unused line. Otherwise, records
from the active lines may be recorded on the
unused line.
1. Press PROGRAM. MEMORY appears.
2. Press ∗
∗∗
∗and #.
3. Press the number key 1, 2, 3, or 4to
select the telephone line you want to
enable or disable.
4. Press 1to enable or 0to disable the
telephone line.
5. Press HOLD. The phone beeps once.
SETTING THE AREA CODE
Note: If you do not complete each step with-
in 30 seconds, the phone exits programming.
Start again at Step 1.
1. Press PROGRAM. MEMORY appears.
2. Enter a 3-digit area code.
3. Press HOLD. The phone rings once.
To delete the area code, press PROGRAM
then
HOLD. The phone rings once.
ADJUSTING THE RINGER
VOLUME
Your phone has four ringer volume levels for
each line — off, low, middle, and high. Follow
these steps to adjust the ringer volume when
the phone is not being used.
1. Press CONFERENCE.
2. Press 1, 2, 3, or 4on the keypad to
select the desired phone line.
3. Press VOLUME 8
88
8or VOLUME 9
99
9to
adjust the ringer volume.
To turn off the ringer volume, repeatedly
press VOLUME 9
99
9until the ringing
stops.
To adjust a line's ringer volume when
that line rings, simply press VOLUME 8
88
8
or VOLUME 9
99
9.
Note: If there is more than one line ring-
ing at the same time, pressing VOLUME
8
88
8or VOLUME 9
99
9adjusts the ringer vol-
ume for each line that is ringing.

13
Preparation
RESETTING THE PHONE
Follow these steps to clear the stored infor-
mation in the phone.
1. Press PROGRAM. MEMORY appears.
2. Press ∗
∗∗
∗# ∗
∗∗
∗#.
3. Press PRIVACY to store the setting. The
phone rings.
Note: The first phone you connect to Line 1
is automatically set to Extension 11. Any ad-
ditional 4-Line System Speakerphones you
connect to Line 1 and reset continues to ring
and displays EXT 00 until you set a new ex-
tension number (see “Setting Extension
Numbers” on Page 11).
Item Setting Item Setting
Dialing mode Tone Ringer volume level Middle
Phone’s station exten-
sion number 11 Calendar JAN 01 FRI 12:00
AM
Speakerphone volume
level Volume level 4 Area code Cleared
Handset volume level Low Caller ID records Cleared
Headset volume level Middle Stored Memory Num-
bers Cleared

14 Telephone Operation
ˆ
Telephone Operation
LINE STATUS
Each line’s button has a status indicator.
Note: The indicator’s flashing duration when
the line is in use is longer than the flashing
duration for an incoming call.
LINE LOCK
Each time you pick up the handset or press
SPKR PHONE to make or answer a call, the
phone's line lock feature automatically locks
to prevent all other internal stations from us-
ing that line.
You can release the line lock and let another
station join in the call by pressing the line
button. The phone rings once and other sta-
tions can join the call.
To reapply line lock during the same call,
press the line button again. A double ring
sounds and all other internal stations are dis-
connected (if they joined your call) and
locked out.
MAKING AND ANSWERING
A CALL
To make a call with the handset, pick up the
handset. The telephone automatically se-
lects an available line (or you can select a
line). When you hear the dial tone, dial the
phone number (you see the number as you
dial).
To make a call using the speakerphone,
press
SPKR PHONE. The SPKR PHONE indi-
cator lights. Dial the phone number (you see
the number as you dial).
To answer an incoming call, pick up the
handset or press SPKR PHONE.
To end a call, place the handset back on the
cradle or press SPKR PHONE again.
Notes:
• If someone at another station answers
an incoming call before you do, your sta-
tion is locked out and you hear either the
dial tone from another unused phone
line, or silence if all other lines are being
used by other stations.
• The speakerphone does not operate
without AC power. You cannot operate it
during a power failure.
• You cannot use the speakerphone with
a headset connected to the phone.
Indicator Status
Off Not in use
Flashes once every 2 seconds In use
Flashes once every 2 seconds Incoming call
Flashes 4 times every second A call is on hold
Flashes once every second A call is on hold at another station

15
Telephone Operation
SWITCHING BETWEEN THE
HANDSET AND THE
SPEAKERPHONE
To switch from the handset to the speaker-
phone during a call, press SPKR PHONE. The
SPKR PHONE indicator lights. Then place
the handset on the base.
To switch from the speakerphone to the
handset, just lift the handset and resume
your conversation. The speakerphone and
the SPKR PHONE indicator automatically
turn off.
Note: When you use the speakerphone, only
one extension can talk over the phone line at
a time.
ADJUSTING THE VOLUME
You can set any of three different volume
levels (high, medium, low) for the handset
and headset, or 16 volume levels for the
speakerphone. To increase or decrease the
volume when using the handset, speaker-
phone or connected headset, repeatedly
press
VOLUME 8
88
8or VOLUME 9
99
9.
Notes:
• The handset volume is preset to the low-
est volume level, the headset volume is
preset to the middle volume level, and
the speakerphone volume is preset to
the fourth volume level.
• The phone rings when it reaches the
highest or lowest volume level.
USING PAUSE/REDIAL
The redial memory holds up to 32 digits, so it
can store long-distance as well as local num-
bers. You can quickly redial the last number
you dialed from that station.
To redial the last number with the handset,
lift it then press PAUSE/REDIAL.
To redial the last number with the speaker-
phone or headset, press PAUSE/REDIAL.
The phone automatically selects an available
line and dials the number.
Notes:
• When you redial a phone number that
includes a tone/pulse mode change, the
phone pauses for about 2 seconds at
the point where you set tone/pulse (see
“Using Tone Services On a Pulse Line”
on Page 18).
• When you redial a phone number that
includes a flash entry, the phone only
redials the numbers you pressed after
FLASH.
USING AUTO REDIAL
You can set your phone to automatically re-
dial a number up to ten times. This feature
lets you concentrate on your work instead of
having to repeatedly dial a number until you
get an answer.
1. While the handset is on the cradle and
SPKR PHONE is off, press an available
line button.
2. Press PAUSE/REDIAL. The SPKR
PHONE indicator flashes and the PRI-
VACY indicator lights.
The phone redials the last number you
dialed up to ten times, every 30 sec-
onds.
3. When the person answers, pick up the
handset or press SPKR PHONE. This
cancels auto redial.
To cancel auto redial while the phone is redi-
aling, simply press PAUSE/REDIAL again.

16 Telephone Operation
Notes:
• Be sure to cancel auto redial if you leave
the area of your telephone. Otherwise,
your phone will hang up 30 seconds
after the called person answers, then
will redial again 30 seconds later, up to
ten times. This could be annoying to the
called person and, if you are calling a
long-distance number, you are charged
for each call.
• You can also use auto redial to automat-
ically redial a number from a Caller ID
record up to ten times. Follow the steps
under “Using Caller/Dial” on Page 24 to
dial the desired Caller ID record. When
the phone number cannot be success-
fully dialed the first time, press PAUSE/
REDIAL to redial it.
USING FLASH
Many special telephone services require a
switchhook signal. When you press FLASH,
the phone produces the electronic equivalent
of a switchhook signal.
For example, if you subscribe to Call Waiting
(a special telephone company service), you
can press FLASH to put your current call on
hold and take another incoming call. Then
you can repeatedly press FLASH to alternate
between the two calls.
Notes:
• If you do not have a special telephone
service that uses FLASH, pressing
FLASH might disconnect the current call.
• Do not press FLASH to hang up the
speakerphone.
• The phone's redial memory stores only
digits you entered after you press
FLASH.
USING HOLD
You can hang up the handset or use one of
the other phone lines without disconnecting
the current call, by putting a call on hold.
When you put a call on hold, line lock is can-
celled so you can put a call on hold at one
station and pick up the call on another sta-
tion.
To place a call on hold, press HOLD. To pick
up a line that is on hold, simply press that
line's button.
You can alternate between two lines by
pressing HOLD to put your current line on
hold, then pressing the button for the other
line you want to pick up.
Note: If you press the other line's button
without first pressing HOLD, the first call is
disconnected.
USING PRIVACY
If you do not want the person on the other
end of the phone line to hear your conversa-
tion with someone else at your location,
press PRIVACY. The PRIVACY indicator
lights and the microphone turns off, but you
can still hear the calling party.
Press PRIVACY again to resume your conver-
sation.
USING THE TIMER
The telephone's timer displays elapsed time
in minutes and seconds, up to 59 minutes
and 59 seconds. This helps you track how
long each call lasts.
To start the timer, press TIMER/BACKWARD.
00:00 appears, then the timer starts count-
ing.

17
Telephone Operation
Note: After the timer reaches 59 minutes,
59 seconds, it starts counting again from 0
minutes, 0seconds unless you stop it.
To stop the timer, press TIMER/BACKWARD
again.
The display automatically returns to the cur-
rent time display within 6 seconds after you
stop the timer or hang up the phone.
CONFERENCE CALLING
Conference calling lets you conduct 3-way
conversations with two outside callers, or
with one outside caller and one or more other
internal stations.
With Two Outside Callers
Follow these steps to have a conference call
with two outside callers.
1. Place the first call on hold by pressing
HOLD.
2. Place or answer a call on any of the
other three lines.
3. With the second call connected, press
CONFERENCE. All three parties are con-
nected.
To end the conference call, simply hang up.
To disconnect one of the callers from the
conference call, simply press the line button
for the caller you want to have stay on the
line.
To end the conference call and talk to both
callers individually, press HOLD. This ends
the conference call and puts both calls on
hold (see “Using Hold” on Page 16).
To start the conference call again, while both
calls are on hold, pick up one of the calls
then press CONFERENCE.
With One Outside Caller and One
or More Internal Stations
Follow these steps to have a conference call
with one outside caller and any or all other
internal stations.
1. Place the outside caller on hold by
pressing
HOLD.
2. Press INTERCOM and dial the station
number you want to join your call.
3. When the station answers, press CON-
FERENCE. All three parties are con-
nected.
Or, you can release line lock and let
another station join in the call. Simply
press the line button for the current call.
After you hear a short ring, someone at
another station can join your call by
picking up the handset or pressing SPKR
PHONE, then pressing the appropriate
line button.
To disconnect the other station and reen-
gage line lock, simply press the line button.
The phone rings twice and the other internal
station is disconnected.
Note: Only the station releasing line lock can
reengage it.
USING DND (DO NOT
DISTURB)
You can lock out all incoming calls or pages
when you do not want to be disturbed. Sim-
ply press DND/DELETE. DND appears and
your phone does not accept incoming calls,
intercom calls, or pages (see “Intercom and
Paging Operation” on Page 20). However,
you can still make calls and use the intercom
from your telephone.
To release DND, simply press DND/DELETE
again.

18 Telephone Operation
Notes:
• If you call a station that is using DND,
you hear a busy signal.
• If you are using DND when an intercom
call comes in, the intercom indicator
blinks rapidly and the caller's number
appears on the display. If you choose to
answer the call, press INTERCOM.
USING TONE SERVICES ON
A PULSE LINE
Some special services, such as bank-by-
phone, require tone signals. If you have
pulse service, you can still use these special
tone services by following these steps.
Dial the service's main number as usual,
then simply press TONE/∗
∗∗
∗when the service
answers. Any additional keys you press are
sent as tone signals.
After you complete the call, hang up the
handset or press SPKR PHONE. The phone
automatically resets to pulse dialing.
MEMORY DIALING
You can store up to 40 numbers in the
phone's memory locations. Then you can
quickly dial the numbers stored in these
memories by pressing one or two buttons.
The number to store can be up to 16 digits
long.
Storing Numbers into Memory
Each of the 20 memory locations can have
up to 2 phone numbers stored in it — into ei-
ther an upper or lower memory position.
Notes:
• Leave the handset in the cradle when
you store numbers.
• To prevent unauthorized access to spe-
cial services, we recommend you do not
store a personal identification number in
memory.
1. Press PROGRAM. MEMORY appears.
2. Enter the number you want to store,
including any pause/redial or flash
entries (see “Entering a Pause” on
Page 19 or “Using Flash” on Page 16).
Notes:
• To store the last number you dialed, sim-
ply press PAUSE/REDIAL.
• If you make a mistake while entering the
number, start again from Step 1.
3. Select the memory location where you
want to store the number.
For an upper memory position, simply
press a memory button.
For a lower memory position, press
LOWER, then a memory button.
The telephone rings and stores the number.
Using the Index Card
1. Insert a flat-blade screwdriver into the
slot at the right side of the base’s plastic
cover, then lift the cover and remove it.
2. Write the name next to the appropriate
memory location number. The card has
an upper and lower position for each
memory location.
3. Insert the plastic cover’s tabs into the
slots on the base, align the memory but-
tons with the cover, and carefully press
down on the cover to secure it.

19
Telephone Operation
Clearing Memory Numbers
To clear a number stored in an upper memo-
ry position, press PROGRAM then the desired
memory location button.
To clear a number stored in a lower memory
position, press PROGRAM, LOWER then the
desired memory location button.
The telephone rings once to indicate the
number is cleared.
Entering a Pause
In some telephone systems, you must dial an
access code (9, for example) and wait for a
second dial tone before you can dial an out-
side number. You can store the access code
with the phone number; however, you must
also store a pause after the access code to
allow the outside line time to connect. To en-
ter a 2-second pause, press PAUSE/REDIAL.
For a longer pause, press PAUSE/REDIAL ad-
ditional times.
Note: You must enter at least one digit be-
fore you can store a pause.
Dialing Stored Numbers
To dial a number stored in memory
, lift the
handset or press SPKR PHONE. To use a line
other than 1, press the line button then:
To dial a number stored in upper memory
,
press the desired memory location button.
To dial a number stored in lower memory
,
press LOWER then the desired memory loca-
tion button.
Chain-Dialing Service Numbers
For quick recall of numbers for special ser-
vices (such as alternate long distance or
bank by phone), store each group of num-
bers in its own memory location.
To use the stored special service informa-
tion, dial the service's main number list.
Then, at the appropriate place in the call,
press LOWER (if necessary) then the button
for the location where the additional informa-
tion is stored.
Testing Stored Emergency
Numbers
If you stored an emergency service's number
(police department, fire department, ambu-
lance) and you choose to test the stored
number, make the test call during the late
evening or early morning hours to avoid peak
demand periods. Also, remain on the line to
explain the reason for your call.
USING AN OPTIONAL
HEADSET
Your phone is equipped with a headset jack
on the base. This jack allows you to connect
an optional headset (not supplied) so you
can move around within the headset cord's
length.
Follow these steps to use a headset:
1. Gently pull up the cover on the jack
on the right side of the base then insert
the headset's 3/32-inch (2.5 mm) plug
into the jack. The phone rings and the
SPKR PHONE indicator flashes.
2. Route the headset cord through the
strain relief slot at the right side of the
phone.
3. Place the headset on your head with the
earpiece over either ear and adjust the
microphone boom until it is about even
with your chin.
4. Press SPKR PHONE to make or receive
calls.

20 Intercom and Paging Operation
5. When you finish the conversation, press
SPKR PHONE to hang up.
Be sure to replace the headset jack's rubber
cover when you finish using a headset.
Note: Connecting a headset disconnects the
handset's earpiece and microphone.
ˆ
Intercom and Paging Operation
You can call other stations connected to the
same phone line using either the intercom or
the paging feature.
Using the phone's intercom feature lets you
make a telephone call to another station so
you can conduct a two-way conversation
when the called station answers.
Using the phone's paging feature lets you
announce your message directly to one or all
of the stations instead of making the stations
ring.
• If no station answers, your page is sim-
ply making a one-way call.
• When a station answers, your page
changes into an intercom call.
MAKING AN INTERCOM
CALL
Before you make an intercom call, check the
intercom status indicator to be sure no one
else is using the intercom.
1. Press INTERCOM to use the intercom
with the speakerphone or headset. ICM
appears, and you hear a steady tone
through the speaker or headset.
Or, lift the handset, then press INTER-
COM. ICM appears and you hear a
steady tone through the handset.
2. Within 10 seconds, enter the extension
number (11 to 22) for the station you
want to call. That station's intercom indi-
cator flashes rapidly, and that station
repeatedly sounds a double ring.
Notes:
• If the called party does not answer your
intercom call, you can page that station
by pressing PAGE.
• If you do not dial the extension number
within 10 seconds after pressing INTER-
COM, the telephone sounds a steady
tone and you must redial.
• You can use the upper memory location
buttons to dial an extension number. For
example, use the first location button to
dial extension 11, the second location
button to dial extension 12, the third
location button to dial extension 13, and
so on.
• If the called station's DND feature is acti-
vated, or the called station is busy, your
telephone sounds an intercom busy sig-
nal.
• An intercom call to one station can be
answered by any other station.
Indicator Status
Off Not in use
Displays steadily In use by another station
Flashes rapidly Receiving an intercom call
Flashes once
every 2 seconds In use/Making an intercom call