
their signals on channel 1, 6 and 11. The strongest signal also has 4 other hotspots or
other WiFi signals shown or displayed on the same channel, it may be best in some cases
to connect to a weaker received signal that has a lower signal strength, but has no
interference on the same channel. We cannot do anything about this however and it’s
simply the law of physics, making the signal slower due to major interference on the
2.4ghz band. WiFi is very popular and the number of routers and WiFi hotspots you will
find can be overwhelming. Over time, you will find tricks and other things you can try to
get the best speed and best performance out of your WiFi system.
3. Problem: Cannot find a specific Access Point during a WiFi s am. Solution: Check to
make sure the antenna is plugged in. Make sure the antenna is mounted perfectly vertical.
Our antennas need to be mounted straight up and down, in free space, with no other
object against the antenna. Do not mount the WiFi antenna against, or near another
antenna, metal pipe or pole, or even wood. Any object will obstruct and radically alter the
radiation pattern of the antenna. It is a high performance device and requires you have it
mounted properly to perform properly. It is imperative that you install our antennas
properly. All range problems we have ever encountered, we have requested photos of
how the antenna is mounted. In every case, the antenna was merely sitting on the ground,
leaning against the side of the customer’s RV or boat, at a 20-30 degree angle. No, our
antennas are not designed to mount like that and you would never use the antenna in such
a situation. They are designed to go on top of our antenna mount, as vertical as possible,
with no instructions against the antenna. In some cases, the customers have sent photos of
the antenna strapped to the side of an aluminum Sailboat mast using large zip ties. No,
don’t do that. The radiation pattern of our antennas is instantly destroyed, because the
radiation is instantly absorbed into the aluminum mast, the signal pattern is destroyed and
the antenna’s performance degrades immediately. No antenna can or will work in that
situation, because they are not designed to do this. You’re better off to mount our
antennas much lower on the deck of your sailboat, where the antenna is in free space,
keeping the radiation pattern and our USB module functioning properly. We have
circuitry inside of our antennas specifically designed to cut the signal strength and power
to the antenna if not installed properly, to prevent damage to our antenna circuitry.
4. If you cannot find a signal from your home router or a signal nearby, that you can pick up
on another device, that signal may be 5Ghz. RadioLabs antennas achieve greater
performance than our competition because we focus our range and high gain only on the
2.4ghz public WiFi band. No RV park or marina uses the 5Ghz band for WiFi. In the
very rare situation where there are 5Ghz signals available, they ALWAYS have a 2.4
GHz signal available as well. Simply choose the proper 2.4 GHz signal broadcast. We
have developed a dual band antenna as well, but the performance of all dual band WiFi
antennas is dismal at best. We have not and likely will not develop a dual band travel
antenna, because they simply aren’t needed, there’s almost no request, and in the rare
instances where WiFi is being broadcast on the 5Ghz band, it cannot transmit far and is
not used by that specific RV park or marina for public WiFi connection, but is used by
the RV park or marina as a tool to get that signal from one tower to the next, and is not
used to provide public access. We do have options for long range WiFi on the 5Ghz band
as well, but to achieve performance over 4db gain, RadioLabs solely focuses on the 2.4
band. One of our competitors WiFi antenna systems utilizes the 5Ghz band and boasts
about this feature. We have tested their system and all others with dual band capability