RAM 1500 2019 User manual

Whether it’s providing information about specific product
features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your
next appointment, we know you’ll find the app an important extension of
your RAM vehicle.
Simply download the app, select your make and model and enjoy the ride.
To get this app, go directly to the App Store or Google Play and enter the
search keyword “ram toolbox” (U.S. residents only).
WWW.RAMTRUCKS.COM/EN/OWNERS (U.S.) provides special offers
tailored to your needs, customized vehicle galleries, personalized service
records and more. To get this information, just create an account and
check back often.
Get warranty and other information online – you can review and print
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals
and the limited warranties provided by FCA US LLC for your vehicle by
visiting WWW.MOPAR.COM (U.S.) or WWW.OWNERS.MOPAR.CA (Canada).
Click on the applicable link in the “Popular Topics” area of the
WWW.MOPAR.COM (U.S.) or WWW.OWNERS.MOPAR.CA (Canada) homepage
and follow the instructions to select the applicable year, make and model
of your vehicle.
DOWNLOAD A FREE
ELECTRONIC COPY OF THE
MOST UP-TO-DATE OWNER’S
MANUAL, MEDIA AND
WARRANTY BOOKLET
BY VISITING:
WWW.MOPAR.COM/EN-US/CARE/
OWNERS MANUAL.HTML
(U.S. RESIDENTS);
WWW.OWNERS.MOPAR.CA
(CANADIAN RESIDENTS).
RAMTRUCKS.COM (U.S.)
RAMTRUCKS.CA (CANADA)
©2018 FCA US LLC. All Rights Reserved.
RAM is a registered trademark of FCA US LLC.
19DT-926-AA
Fourth EDITION
2019 USER GUIDE
RAM 1500
THE ALL-NEW
3405575_19d_RAM_1500_UG_021518.indd 1 2/15/18 2:28 PM

IMPORTANT
Get warranty and other information online – you can review and print or download a copy of the Owner’s Manual, Navigation/
Uconnect manuals and the limited warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or
www.owners.mopar.ca (Canada). Click on the applicable link in the “Popular Topics” area of the www.mopar.com (U.S.) or
www.owners.mopar.ca (Canada) homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important features of your vehicle. Your Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover of your User Guide. We hope you find these
resources useful. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian residents can
purchase replacement kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in a collision and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious collision. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or
texting while driving. It is always the driver’s responsibility to comply with all local laws.
This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle and to provide a convenient reference
for common questions. However, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual,
Navigation/Uconnect manuals found on the website on the back cover and other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower and your judgment is
impaired when you have been drinking. Never drink and then drive.
3405575_19d_RAM_1500_UG_021518.indd 2 2/15/18 2:28 PM

1
WELCOME FROM FCA US LLC
Congratulations on selecting your new FCA
US LLC vehicle. Be assured that it
represents precision workmanship, distinc-
tive styling, and high quality.
ALWAYS drive safely and pay attention to the
road. ALWAYS drive safely with your hands
on the steering wheel. You have full respon-
sibility and assume all risks related to the
use of the features and applications in this
vehicle. Only use the features and applica-
tions when it is safe to do so. Failure to do so
may result in an accident involving serious
injury or death.
This guide illustrates and describes the oper-
ation of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longer
available or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA US LLC reserves the
right to make changes in design and specifi-
cations and/or make additions to or improve-
ments to its products without imposing any
obligation upon itself to install them on prod-
ucts previously manufactured.
This User Guide has been prepared to help
you quickly become acquainted with the
important features of your vehicle. It
contains most things you will need to operate
and maintain the vehicle, including emer-
gency information.
When it comes to service, remember that
your authorized dealer knows your vehicle
best, has factory-trained technicians and
genuine MOPAR® parts, and cares about
your satisfaction.
HOW TO FIND YOUR
OWNER’S MANUAL ONLINE
This publication has been prepared as a
reference item to help you quickly become
acquainted with the most important features
and processes of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information and procedures.
This User Guide is not a replacement for the full
Owner’s Manual, and does not fully cover every
operation and procedure possible with your
vehicle.
For more detailed descriptions of the topics
discussed in this User Guide, as well as
information covering features and processes
not covered in this User Guide, the full
vehicle Owner’s Manual can be accessed for
free online in a printer-friendly PDF format.
To get the full Owner’s Manual or applicable
supplement for your vehicle, follow the appro-
priate web address below:
www.mopar.com/en-us/care/
owners-manual.html (U.S. Residents)
www.owners.mopar.ca (Canadian Residents)
FCA US LLC is committed to protecting our
environment and natural resources. By
converting from paper to electronic delivery
for the majority of the user information for
your vehicle, together we greatly reduce the
demand for tree-based products and lessen
the stress on our environment.

2
INTRODUCTION
HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided
by way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been
conceived considering vehicles with the
steering wheel on the left side; it is therefore
possible that in vehicles with the steering
wheel on the right side, the position or
construction of some controls is not exactly
mirror-like with respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.
Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each odd
page. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is always
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored
labels whose symbols indicate precautions to
be observed when using this component.
Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel”
for further information on the symbols used
in your vehicle.
WARNINGS AND CAUTIONS
While reading this User Guide you will find a
series of WARNINGS to be followed to
prevent incorrect use of components which
could cause accidents or injuries.
There are also CAUTIONS that must be
followed to prevent against procedures that
could result in damage to your vehicle.
VAN CONVERSIONS/
CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip-
ment installed by van conversion/camper
manufacturers/body builders. U.S. residents
refer to the Warranty Information book,
Section 2.1.C. Canadian residents refer to
the “What Is Not Covered” section of the
Warranty Information book. Such equipment
includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty
coverage and service on these items, contact
the applicable manufacturer.
Operating instructions for the special equip-
ment installed by the conversion/camper
manufacturer should also be supplied with
your vehicle. If these instructions are
missing, please contact your authorized
dealer for assistance in obtaining replace-
ment documents from the applicable manu-
facturer.
For information on the Body Builder’s Guide
refer to www.rambodybuilder.com. This
website contains dimensional and technical
specifications for your vehicle. It is intended
for Second Stage Manufacturer's technical
support. For service issues, contact your
authorized dealer.

4
WELCOME FROM FCA US LLC
HOW TO FIND YOUR OWNER’S MANUAL
ONLINE ................................................1
INTRODUCTION
HOW TO USE THIS MANUAL ................2
Essential Information ................2
Symbols .................................. 2
WARNINGS AND CAUTIONS .................2
VAN CONVERSIONS/CAMPERS.............2
GETTING TO KNOW YOUR VEHICLE
KEYS ................................................11
Key Fob................................... 11
IGNITION SWITCH...............................13
Keyless Push Button Ignition ..... 13
REMOTE START — IF EQUIPPED ..........14
How To Use Remote Start .........14
To Enter Remote Start Mode......15
General Information ................. 15
VEHICLE SECURITY ALARM .................15
To Arm The System .................. 15
To Disarm The System ..............16
DOORS ..............................................16
Power Side Steps — If
Equipped ................................ 16
Keyless Enter-N-Go — Passive
Entry ...................................... 16
Child-Protection Door Lock ....... 19
SEATS ...............................................19
Driver Memory Seats — If
Equipped................................. 19
Heated Seats — If Equipped ..... 22
Ventilated Seats — If
Equipped................................. 23
HEAD RESTRAINTS .............................23
Front Head Restraints............... 24
Rear Head Restraints................ 24
STEERING WHEEL ..............................25
Tilt/Telescoping Steering
Column ................................... 25
Heated Steering Wheel — If
Equipped ................................ 26
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED ..........................................26
MIRRORS ..........................................27
Tilt Side Mirrors In Reverse — If
Equipped................................. 27
Power Folding Outside Mirrors For
Standard And Trailer Tow — If
Equipped................................. 27
EXTERIOR LIGHTS...............................28
Headlight Switch...................... 28
Daytime Running Lights (DRL) — If
Equipped ................................ 29
Multifunction Lever ................. 29
High/Low Beam Switch............. 29
Automatic High Beam Headlamp
Control — If Equipped ............. 29
Flash-To-Pass .......................... 30
Automatic Headlights ............... 30
Parking Lights And Panel
Lights ..................................... 31
Headlights On With Wipers
(Available With Automatic
Headlights Only) ...................... 31
Headlight Delay ....................... 31
Lights-On Reminder ................. 31
Front Fog Lights — If
Equipped ............................... 31
Turn Signals ............................ 31
Cargo Light With Bed Lights — If
Equipped ................................ 32
Battery Saver ........................... 32
WINDSHIELD WIPERS AND WASHERS..33
Windshield Wipers.................... 33
Rain Sensing Wipers — If
Equipped ................................ 34

5
CLIMATE CONTROLS ..........................34
Climate Controls With A
Touchscreen Overview............... 35
Climate Control Functions .........42
Automatic Temperature Control
(ATC) ...................................... 42
Operating Tips ......................... 43
WINDOWS .........................................44
Power Windows ....................... 44
Wind Buffeting ........................45
POWER SUNROOF — IF EQUIPPED .......45
Single Pane Power Sunroof — If
Equipped................................. 45
Dual Pane Power Sunroof — If
Equipped................................. 47
HOOD.................................................50
To Open The Hood ................... 50
To Close The Hood....................50
TAILGATE...........................................50
Opening................................... 50
Closing ....................................51
GARAGE DOOR OPENER — IF
EQUIPPED .........................................51
Before You Begin Programming
HomeLink................................ 52
Canadian/Gate Operator
Programming ........................... 53
Using HomeLink ...................... 54
Security................................... 54
Troubleshooting Tips ................ 54
General Information.................. 55
INTERNAL EQUIPMENT........................55
Electrical Power Outlets ............ 55
Power Inverter — If Equipped ... 57
Wireless Charging Pad — If
Equipped ................................ 59
PICKUP BOX ......................................59
RAMBOX — IF EQUIPPED ...................60
RamBox Integrated Box Side Storage
Bins........................................ 60
RamBox Safety Warning............ 61
Bed Divider — If Equipped ....... 62
Bed Rail Tie-Down System ........ 62
SLIDE-IN CAMPERS ...........................63
Camper Applications................. 63
EASY-OFF TAILGATE ..........................63
Disconnecting The Rear Camera And
Remote Keyless Entry............... 63
Removing The Tailgate ............. 63
Locking Tailgate....................... 64
TRI-FOLD TONNEAU COVER — IF
EQUIPPED..........................................64
Tri-Fold Tonneau Cover
Removal.................................. 64
Tri-Fold Tonneau Cover
Installation .............................. 65
Tri-Fold Tonneau Cover
Cleaning.................................. 65
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER DISPLAY.........66
Instrument Cluster Display
Controls .................................. 66
Oil Life Reset........................... 67
Display Menu Items.................. 67

6
WARNING LIGHTS AND MESSAGES ......68
Red Warning Lights .................. 68
Yellow Warning Lights............... 71
Yellow Indicator Lights..............74
Green Indicator Lights............... 76
White Indicator Lights............... 77
Blue Indicator Lights ................ 78
ONBOARD DIAGNOSTIC SYSTEM —
OBD II ...............................................78
Onboard Diagnostic System (OBD II)
Cybersecurity ...........................78
SAFETY
AUXILIARY DRIVING SYSTEMS ............80
Blind Spot Monitoring (BSM) — If
Equipped ................................ 80
Forward Collision Warning (FCW)
With Mitigation — If Equipped .. 82
Tire Pressure Monitoring System
(TPMS) ................................... 84
OCCUPANT RESTRAINT SYSTEMS .......89
Occupant Restraint Systems
Features ................................. 89
Important Safety Precautions..... 89
Seat Belt Systems ................... 90
Supplemental Restraint Systems
(SRS)...................................... 97
Child Restraints ..................... 110
Transporting Pets .................. 125
SAFETY TIPS ...................................125
Transporting Passengers.......... 125
Exhaust Gas........................... 125
Safety Checks You Should Make
Inside The Vehicle ................. 126
Periodic Safety Checks You Should
Make Outside The Vehicle ....... 127
STARTING AND OPERATING
STARTING THE ENGINE ....................128
Normal Starting Using ENGINE
START/STOP Button .............. 128
ENGINE BLOCK HEATER — IF
EQUIPPED .......................................130
ENGINE BREAK-IN
RECOMMENDATIONS ........................131
PARKING BRAKE...............................131
Electric Park Brake (EPB) ....... 131
AUTOMATIC TRANSMISSION ............134
Ignition Park Interlock ............ 135
Brake/Transmission Shift Interlock
System ................................. 135
Eight-Speed Automatic
Transmission ........................ 135
FOUR-WHEEL DRIVE OPERATION — IF
EQUIPPED .......................................137
Four-Position Electronically Shifted
Transfer Case (Eight Speed
Transmission Only) — If
Equipped ............................. 137
Five-Position Electronically Shifted
Transfer Case (Eight Speed
Transmission Only) — If
Equipped ............................. 139
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM — IF
EQUIPPED........................................140
Description............................ 140
Air Suspension Modes ............ 142
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM (REBEL MODELS
ONLY) — IF EQUIPPED......................143
Description............................ 143
Air Suspension Modes ............ 145
AXLE LOCKER SYSTEM — IF
EQUIPPED........................................145

7
LIMITED-SLIP DIFFERENTIAL — IF
EQUIPPED ........................................146
STOP/START SYSTEM — IF
EQUIPPED ........................................147
Automatic Mode ..................... 147
Possible Reasons The Engine Does
Not Autostop.......................... 147
To Start The Engine While In
Autostop Mode .......................148
To Manually Turn Off The Stop Start
System ..................................149
To Manually Turn On The Stop Start
System ..................................149
System Malfunction................ 149
SPEED CONTROL — IF EQUIPPED ......149
To Activate ............................ 150
To Set A Desired Speed...........150
To Resume Speed ..................150
To Deactivate ........................ 150
ADAPTIVE CRUISE CONTROL (ACC)
OPERATION ......................................151
Activation ............................. 151
To Set A Desired ACC Speed ... 151
To Vary The Speed Setting ...... 152
To Resume ............................ 153
Deactivation .......................... 153
Setting The Following Distance In
ACC ...................................... 153
ACC Operation At Stop............ 154
Changing Modes .................... 154
General Information................ 155
PARKSENSE FRONT AND REAR PARK
ASSIST............................................156
ParkSense Sensors ................. 157
ParkSense Warning Display ..... 157
Enabling And Disabling Front And/Or
Rear ParkSense...................... 157
ParkSense System Usage
Precautions ........................... 157
PARKSENSE ACTIVE PARK ASSIST
SYSTEM ..........................................159
LANESENSE — IF EQUIPPED ............160
LaneSense Operation.............. 160
Turning LaneSense On Or Off .. 160
LaneSense Warning Message... 160
Changing LaneSense Status .... 161
PARKVIEW REAR BACK UP CAMERA ..161
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED........................................163
REFUELING THE VEHICLE .................165
Materials Added To Fuel ......... 166
TRAILER TOWING .............................167
Trailer Towing Weights (Maximum
Trailer Weight Ratings) .......... 167
Towing Requirements ............ 167
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ........................171
Towing This Vehicle Behind Another
Vehicle.................................. 171
Recreational Towing — Two-Wheel
Drive Models.......................... 171
Recreational Towing — Four-Wheel
Drive Models.......................... 172
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ..........175
ASSIST AND SOS SYSTEM — IF
EQUIPPED........................................175
BULB REPLACEMENT ........................179
Replacement Bulbs ............... 179
FUSES .............................................180
Power Distribution Center ...... 180
Internal Power Distribution
Center .................................. 183

8
JACKING AND TIRE CHANGING ..........187
Jack Location.........................187
Removal Of Jack And Tools .....188
Removing The Spare Tire ........189
Preparations For Jacking .........190
Jacking Instructions................ 191
To Stow The Flat Or Spare ......194
Reinstalling The Jack And
Tools ..................................... 195
JUMP STARTING ..............................196
Preparations For Jump Start ....196
Jump Starting Procedure.........197
IF YOUR ENGINE OVERHEATS ...........198
MANUAL PARK RELEASE ...................199
FREEING A STUCK VEHICLE ..............199
TOWING A DISABLED VEHICLE ...........200
Two-Wheel Drive Models .........201
Four-Wheel Drive Models.........202
Emergency Tow Hooks — If
Equipped............................... 202
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ............................................203
EVENT DATA RECORDER (EDR)...........203
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ...................204
Maintenance Plan .................. 205
Heavy Duty Use Of The
Vehicle.................................. 208
ENGINE COMPARTMENT....................209
3.6L Engine With Stop/Start ... 209
5.7L Engine Without Stop/
Start ..................................... 210
5.7L Engine With Stop/Start.... 211
Checking Oil Level.................. 212
HOISTING ........................................212
TIRES ..............................................212
Tire Safety Information .......... 212
Tires — General Information ... 219
Tire Types.............................. 223
Spare Tires — If Equipped ...... 224
Wheel And Wheel Trim Care ... 225
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ......226
Treadwear.............................. 227
Traction Grades...................... 227
Temperature Grades ............... 227
TECHNICAL SPECIFICATIONS
WHEEL AND TIRE TORQUE
SPECIFICATIONS ..............................228
Torque Specifications ............. 228
FLUID CAPACITIES ...........................228
FLUIDS AND LUBRICANTS ................229
Engine .................................. 229
Chassis ................................ 231
MOPAR ACCESSORIES .....................232
Authentic Accessories By
Mopar ................................... 232
MULTIMEDIA
CYBERSECURITY .............................233
UCONNECT 3 WITH 5–INCH DISPLAY — IF
EQUIPPED........................................234
Uconnect 3 With 5–inch Display At A
Glance .................................. 234
Clock Setting ........................ 235
Audio Setting......................... 235
Radio Operation .................... 235
USB/Audio Jack (AUX)/Bluetooth
Operation .............................. 236
Voice Text Reply (Not Compatible
With iPhone) ......................... 237

9
UCONNECT 4C NAV WITH 12-INCH
DISPLAY ..........................................237
Uconnect 4C NAV At A
Glance ..................................237
Drag & Drop Menu Bar ............ 239
Radio ...................................240
Android Auto — If Equipped ...241
Apple CarPlay Integration — If
Equipped .............................. 245
UCONNECT SETTINGS ......................248
TIPS CONTROLS AND GENERAL
INFORMATION ..................................249
Steering Wheel Audio
Controls................................. 249
Reception Conditions.............. 249
Care And Maintenance ............ 249
Anti-Theft Protection .............. 250
SIRIUSXM GUARDIAN — IF EQUIPPED ....
250
SiriusXM Guardian — If Equipped
(Available on Uconnect 4C/4C NAV
With 8.4–inch or 12–inch
Display) ................................ 250
SiriusXM Guardian Activation .. 251
Download The Uconnect App .. 251
Renewing Subscriptions (Uconnect
4C/4C NAV With 8.4-inch or 12-inch
Display) ................................ 252
Maintaining Your SiriusXM Guardian
Account ................................ 252
Built-In Features ................... 252
SiriusXM Guardian Remote
Features ............................... 255
IPOD/USB/MEDIA PLAYER CONTROL...257
Audio Jack (AUX) ................... 257
USB Port............................... 257
Bluetooth Streaming Audio...... 258
NAVIGATION ...................................258
Changing The Navigation Voice
Prompt Volume ...................... 258
Finding Points Of Interest ....... 259
Finding A Place By Spelling The
Name.................................... 259
One-Step Voice Destination
Entry..................................... 259
Setting Your Home Location.... 259
Home.................................... 260
Adding A Stop ....................... 261
Taking A Detour ..................... 261
SiriusXM Traffic Plus (4C NAV With
8.4–inch And 12–inch
Display) ................................ 261
SiriusXM Travel Link (4C NAV With
8.4–inch And 12–inch
Display) ................................ 261

10
UCONNECT PHONE ..........................262
Uconnect Phone (Bluetooth Hands
Free Calling) .......................... 262
Pairing (Wirelessly Connecting) Your
Mobile Phone To The Uconnect
System ................................. 264
Common Phone Commands
(Examples) ............................ 268
Mute (Or Unmute) Microphone
During Call ............................ 268
Transfer Ongoing Call Between
Handset And Vehicle............... 268
Phonebook............................. 268
Voice Command Tips .............. 269
Changing The Volume .............269
Using Do Not Disturb ............. 269
Incoming Text Messages ........269
Helpful Tips And Common Questions
To Improve Bluetooth Performance
With Your Uconnect System ....270
VOICE RECOGNITION QUICK TIPS.......271
Introducing Uconnect ............. 271
Get Started ............................ 271
Basic Voice Commands........... 272
Radio .................................... 273
Media ................................... 274
Phone ................................... 275
Voice Text Reply — If
Equipped............................... 276
Climate (4C/4C NAV) .............. 276
Navigation (4C NAV)............... 277
SiriusXM Guardian (4C/4C NAV) —
If Equipped ........................... 278
Register (4C/4C NAV) ............. 279
Mobile App (4C/4C NAV)......... 279
SiriusXM Travel Link (4C
NAV) ..................................... 279
Siri Eyes Free — If Equipped .. 280
Using Do Not Disturb ............. 281
Android Auto — If Equipped ... 281
Apple CarPlay — If Equipped .. 282
General Information................ 283
Additional Information ............ 284
CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE ...............285
FCA US LLC Customer Center285
FCA Canada Inc. Customer
Center................................... 285
In Mexico Contact .................. 285
Puerto Rico And U.S. Virgin
Islands.................................. 285
Customer Assistance For The
Hearing Or Speech Impaired (TDD/
TTY) ..................................... 285
Service Contract .................... 286
REPORTING SAFETY DEFECTS ...........286
In The 50 United States And
Washington, D.C. ................... 286
In Canada.............................. 287
PUBLICATION ORDER FORMS ............287

11
KEYS
Key Fob
Your vehicle uses a keyless ignition system.
The ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/
STOP push button ignition system. The
Remote Keyless Entry system consists of a
key fob and Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located
next to a mobile phone, laptop or other elec-
tronic device; these devices may block the
key fob’s wireless signal.
The key fob allows you to lock or unlock all
doors, tailgate, and the RamBox (if
equipped) as well as activate the Panic
Alarm from distances up to approximately
66 ft (20 m) using a handheld key fob. The
key fob does not need to be pointed at the
vehicle to activate the system.
NOTE:
In the ON/RUN position, all key fob
buttons will work until the vehicle reaches
3mph (5 km/h).
The key fob should not be placed next to
the wireless charging pad (if equipped).
Key Fob
In case the ignition switch does not change
with the push of a button, the key fob may
have a low or fully depleted battery. A low key
fob battery can be verified by referring to the
instrument cluster, which will display direc-
tions to follow.
NOTE:
A low key fob battery condition may be indi-
cated by a message in the instrument cluster
display, or by the LED light on the key fob. If
the LED key fob light no longer illuminates
from key fob button pushes, then the key fob
battery requires replacement.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side
of the key fob (side opposite of the Emer-
gency Key) against the ENGINE START/
STOP button and push to operate the igni-
tion switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the
key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors, the tailgate and
the RamBox (if equipped). The turn signal
lights will flash to acknowledge the unlock
signal. The illuminated entry system will also
turn on.
NOTE:
The instrument cluster display or Uconnect
Settings are setup for driver door first, other-
wise this will unlock all doors.
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light

GETTING TO KNOW YOUR VEHICLE
12
To Lock The Doors And Tailgate
Push and release the lock button on the key
fob to lock all doors, the tailgate, and the
RamBox (if equipped). The turn signal lights
will flash and the horn will chirp to acknowl-
edge the signal.
Using The Panic Alarm
To turn the Panic Alarm feature on or off,
push the Panic button on the key fob. When
the Panic Alarm is activated, the turn signals
will flash, the horn will pulse on and off, and
the interior lights will turn on.
The Panic Alarm will stay on for three
minutes unless you turn it off by either
pushing the Panic button a second time or
drive the vehicle at a speed of 15 mph
(24 km/h) or greater.
NOTE:
The interior lights will turn off if you place
the ignition in the ACC or ON/RUN posi-
tion while the Panic Alarm is activated.
However, the exterior lights and horn will
remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The
Vehicle) — If Equipped
For easy entry and loading, your
vehicle can be lowered by pushing
the key fob air suspension lowering
button two times. When key fob
lowering is requested, the vehicle will send a
series of chirps and flashes to alert the
customer that the operation has begun and
will continue these alerts until it successfully
lowers.
The following conditions must be met for the
vehicle to lower remotely:
The vehicle must not already be in Entry/
Exit (Park) ride height.
The vehicle battery must be fully charged.
All doors must be closed.
The key fob must be out of the vehicle.
Canceling Remote Lowering
Vehicle lowering can be cancelled at
anytime. When vehicle lowering is cancelled,
the vehicle will raise up to the next defined
level and lock out the remote lowering
feature until the ignition has been cycled
ON/OFF.
To cancel vehicle lowering, push the key fob
air suspension lowering button one time
during the lowering process. When vehicle
lowering is cancelled, the horn will chirp two
times and the turn signal lamps will flash
four times. Once raising is completed, the
horn will chirp one time.
NOTE:
Refer to “Active-Level Four Corner Air
Suspension System” in “Starting And Oper-
ating” in the Owner’s Manual for further
information.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.

13
(Continued)
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli-
ance could void the user’s authority to
operate the equipment.
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the
ignition switch with the push of a button as
long as the Remote Keyless Entry key fob is
in the passenger compartment.
The Keyless Push Button Ignition has four
operating positions; three of which are
labeled and will illuminate when in position.
The three positions are OFF, ACC, and ON/
RUN. The fourth position is START, during
start RUN will illuminate.
NOTE:
In case the ignition switch does not change
with the push of a button, the key fob may
have a low or dead battery. In this situation,
a back up method can be used to operate the
ignition switch. Put the nose side (side oppo-
site of the emergency key) of the key fob
against the ENGINE START/STOP button,
with your foot applied on the brake pedal,
and push to operate the ignition switch.
Keyless Push Button Ignition
The push button ignition can be placed in
the following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. Central
locking, alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available.
RUN
Driving position.
All the electrical devices are available.
START
The engine will start.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock
your vehicle.
Never leave children alone in a vehicle,
or with access to an unlocked vehicle.
Allowing children to be in a vehicle unat-
tended is dangerous for a number of
reasons. A child or others could be seri-
ously or fatally injured. Children should
be warned not to touch the parking
brake, brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to
children, and do not leave the ignition of
a vehicle equipped with Keyless
Enter-N-Go in the ON/RUN mode. A
child could operate power windows,
other controls, or move the vehicle.

GETTING TO KNOW YOUR VEHICLE
14
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change
with the push of a button, the key fob may
have a low or dead battery. In this situation,
a back up method can be used to operate the
ignition switch. Put the nose side (side oppo-
site of the emergency key) of the key fob
against the ENGINE START/STOP button
and push to operate the ignition switch.
Back Up Starting Method
NOTE:
The key fob may not be able to be detected
by the vehicle keyless-go system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the keyless-go system from starting
the vehicle.
NOTE:
Refer to "Starting The Engine," in "Starting
And Operating" in the Owner’s Manual for
further information.
REMOTE START — IF
EQUIPPED
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
HAZARD switch off
BRAKE switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle security alarm not active
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)

15
To Enter Remote Start Mode
Push and release the Remote Start button
on the key fob twice within five seconds. The
parking lights will flash, vehicle doors will
lock, and the horn will chirp twice (if
programmed). Once the vehicle has started,
the engine will run for 15 minutes.
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut
down in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are
disabled when the vehicle is in the
Remote Start mode.
The engine can be started two consecutive
times (two 15-minute cycles) with the key
fob. However, the ignition must be placed
in the ON/RUN position before you can
repeat the start sequence for a third cycle.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli-
ance could void the user’s authority to
operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the
vehicle doors, tailgate, and ignition for unau-
thorized operation. When the vehicle security
alarm is activated, interior switches for door
locks are disabled. The system will turn the
horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle secu-
rity alarm:
1. Remove the key from the ignition system
(refer to "Starting The Engine" in
"Starting And Operating" for further infor-
mation).
Make sure the vehicle ignition system is
"OFF."
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide
is poisonous and can cause serious
injury or death when inhaled.
Keep key fobs away from children. Oper-
ation of the Remote Start System,
windows, door locks or other controls
could cause serious injury or death.

GETTING TO KNOW YOUR VEHICLE
16
2. Perform one of the following methods to
lock the vehicle:
Push lock button on the interior power
door lock switch with the driver and/or
passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to "Keyless Enter- N-Go —
Passive Entry" in "Getting To Know Your
Vehicle" for further information).
Push the lock button on the key fob.
3. If any doors are open, close them.
The vehicle security alarm will set when you
use the power door locks, or use the key fob
to lock the doors. After all the doors are
locked and closed, the vehicle security light,
in the instrument panel cluster, will flash
rapidly for about 16 seconds to indicate that
the alarm is being set. After the alarm is set,
the vehicle security light will flash at a slower
rate to indicate that the system is armed.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door
Handle w ith a valid key fob within 5 ft
(1.5 m) o f the passive entry door handle. If
equipped,
refer to "Keyless Enter-N-Go —
Passive Entry" in "Getting To Know Your
Vehicle" for further information.
3. Place the ignition out of the “OFF” posi-
tion.
The vehicle security alarm is designed to
protect your vehicle. However, you can create
conditions where the system will give you a
false alarm. If one of the previously
described arming sequences has occurred,
the vehicle security alarm will arm regardless
of whether you are in the vehicle or not. If
you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm
the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
DOORS
Power Side Steps — If Equipped
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, the Power
Side Steps will deploy when either the
driver’s or passenger’s side door is opened,
or when the deploy setting is activated
through the touchscreen. When configured
for “Store” mode, the steps will stay in their
position but can also be deployed manually
through the radio.
If the vehicle speed exceeds 5 mph (8 km/h),
or if the retract setting is selected in the touch-
screen, the steps will retract.
Refer to “Uconnect Settings” in “Multi-
media” in the Owner’s Manual for additional
information.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement
to the vehicle’s Remote Keyless Entry system
and a feature of Keyless Enter-N-Go. This
feature allows you to lock and unlock the
vehicle’s door(s) without having to push the
key fob lock or unlock buttons.

17
NOTE:
Refer to “Uconnect Settings” in “Multi-
media” in the Owner’s Manual for further
information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response
time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds,
the vehicle will re-lock and if equipped
will arm the security alarm.
The vehicles security alarm can be armed/
disarmed by pushing the passive entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected
by the vehicle passive entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver door handle, grab the
front driver door handle to unlock the driver's
door automatically. The interior door panel
lock knob will raise when the door is
unlocked.
Grab The Door Handle To Unlock
NOTE:
If “Unlock All Doors 1st Press” is
programmed, all doors will unlock when you
grab hold of the front driver’s door handle. To
select between “Unlock Driver Door 1st
Press” and “Unlock All Doors 1st Press,”
refer to “Uconnect Settings” in “Multi-
media” in the Owner’s Manual for further
information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the passenger door handle, grab
the front passenger door handle to unlock all
doors automatically. The interior door panel
lock knob will raise when the door is
unlocked.
NOTE:
All doors will unlock when the front
passenger door handle is grabbed regardless
of the driver’s door unlock preference setting
(“Unlock Driver Door 1st Press” or “Unlock
All Doors 1st Press”).
Preventing Inadvertent Locking Of Passive
Entry Key Fob In Vehicle:
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your
vehicle, the Passive Entry system is
equipped with an automatic door unlock
feature which will function if the ignition
switch is in the OFF position.
If one of the vehicle doors is open and the
door panel switch is used to lock the vehicle,
once all open doors have been closed the
vehicle checks the inside and outside of the
vehicle for any valid Passive Entry key fobs.
If one of the vehicle's Passive Entry key fobs
is detected inside the vehicle, and no other

GETTING TO KNOW YOUR VEHICLE
18
valid Passive Entry key fobs are detected
outside the vehicle, the Passive Entry
System automatically unlocks all vehicle
doors and chirps the horn three times (on the
third attempt ALL doors will lock and the
Passive Entry key fob can be locked in the
vehicle).
To Lock The Vehicle’s Doors:
With one of the vehicle’s Passive Entry key
fobs within 5 ft (1.5 m) of the driver or
passenger front door handles, push the door
handle lock button to lock all doors.
Push The Door Handle Button To Lock
Do NOT grab the door handle when pushing
the door handle lock button. This could
unlock the door(s).
Do NOT Grab The Door Handle When Locking
NOTE:
After pushing the door handle lock button,
you must wait two seconds before you can
lock or unlock the doors, using either Passive
Entry door handle. This is done to allow you
to check if the vehicle is locked by pulling
the door handle, without the vehicle reacting
and unlocking.
The Passive Entry system depends on a key
fob that is not fully discharged of its coin
battery capacity.
The LED light on the key fob will not blink if
the key fob battery is low or fully depleted,
but a low key fob battery condition will still
support the Passive Entry system function-
ality. When the key fob battery is low, the
instrumen t cluster will display a message
indicating that the key fob battery is low.
Refer to “Keys” in “Getting To Know Your
Vehicle” in the Owner’s Manual for further
information.
The vehicle doors can also be locked by using
the key fob lock button or the lock button
located on the vehicle’s interior door panel.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli-
ance could void the user’s authority to
operate the equipment.
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