RAM 1500 2017 User manual

Download a FREE electronic copy of the Owner’s Manual
and Warranty Booklet by visiting:
WWW.MOPAR.COM/RAMTRUCKS,
WWW.RAMTRUCKS.COM/EN/OWNERS/MANUALS OR
WWW.RAMTRUCKS.COM/EN/WARRANTY (U.S.);
WWW.OWNERS.MOPAR.CA/EN (CANADA).
17D241-926-AA
RAM TRUCKS 1500/2500/3500
fourth EDITION Rev 1
USER GUIDE
©2017 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC.
WHETHER IT’S PROVIDING INFORMATION ABOUT SPECIFIC
PRODUCT FEATURES, TAKING A TOUR THROUGH YOUR
VEHICLE’S HERITAGE, KNOWING WHAT STEPS TO TAKE
FOLLOWING AN ACCIDENT, OR SCHEDULING YOUR NEXT
APPOINTMENT, WE KNOW YOU’LL FIND THE APP AN IMPORTANT
EXTENSION OF YOUR RAM VEHICLE. SIMPLY DOWNLOAD THE APP,
SELECT YOUR MAKE AND MODEL AND ENJOY THE RIDE. TO GET THIS
APP, GO DIRECTLY TO THE APP STORE OR GOOGLE PLAY AND ENTER
THE SEARCH KEYWORD “RAM TOOLBOX” (U.S. MARKET ONLY).
RAMTRUCKS.COM/EN/OWNERS PROVIDES SPECIAL OFFERS TAILORED
TO YOUR NEEDS, CUSTOMIZED VEHICLE GALLERIES, PERSONALIZED
SERVICE RECORDS AND MORE. TO GET THIS INFORMATION, JUST
CREATE AN ACCOUNT AND CHECK BACK OFTEN.
2985347_17d_RAM_1500_2500_3500_UG_Rev-1_022717.indd 1 2/27/17 12:04 PM

The driver’s primary responsibility is the safe operation of the vehicle.
Driving while distracted can result in loss of vehicle control, resulting
in a collision and personal injury. FCA US LLC strongly recommends
that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious collision. Texting while
driving is also dangerous and should never be done while the vehicle
is moving. If you nd yourself unable to devote your full attention to
vehicle operation, pull off the road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular
telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
IF YOU ARE THE FIRST REGISTERED RETAIL OWNER OF
YOUR VEHICLE, YOU MAY OBTAIN A COMPLIMENTARY
PRINTED COPY OF THE OWNER’S MANUAL, NAVIGATION/
UCONNECT MANUALS OR WARRANTY BOOKLETS BY
CALLING 1 866 726-4636 (U.S.) OR 1 800 387-1143 (CANADA)
OR BY CONTACTING YOUR DEALER.
Driving and Alcohol
Drunken driving is one of the most frequent causes of
collisions. Your driving ability can be seriously impaired
with blood alcohol levels far below the legal minimum.
If you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use
public transportation.
WARNING
Driving after drinking can lead to a collision. Your
perceptions are less sharp, your reexes are slower, and
your judgment is impaired when you have been drinking.
Never drink and then drive.
This guide has been prepared to help you get quickly
acquainted with your new Ram brand vehicle and to
provide a convenient reference source for common
questions. However, it is not a substitute for your
Owner’s Manual.
For complete operational instructions, maintenance
procedures and important safety messages, please consult
your Owner’s Manual, Navigation/Uconnect Manuals and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your
vehicle. For additional information on accessories to help
personalize your vehicle, visit www.mopar.com (U.S.),
www.mopar.ca (Canada) or your local Ram brand dealer.
IMPORTANT
This User Guide is intended to familiarize you with the
important features of your vehicle. Your Owner’s Manual,
Navigation/Uconnect Manuals and Warranty Booklets can be
found on your DVD (if applicable) or by visiting the website on
the back cover of your User Guide. We hope you nd it useful.
U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can
purchase replacement kits by calling 1 800 387-1143.
2985347_17d_RAM_1500_2500_3500_UG_Rev-1_022717.indd 2 2/27/17 12:04 PM

INTRODUCTION/WELCOME
WELCOME FROM FCA US LLC .......3
CONTROLS AT A GLANCE
DRIVER COCKPIT ...............6
INSTRUMENT CLUSTER ...........8
GETTING STARTED
KEYFOB ...................10
KEYLESS ENTER-N-GO —
PASSIVE ENTRY ...............13
KEYLESS ENTER-N-GO —
IGNITION ...................15
REMOTE START ...............16
VEHICLE SECURITY ALARM .......16
OCCUPANT RESTRAINT SYSTEMS . . . 17
HEAD RESTRAINTS .............63
FRONT SEATS ................65
HEATED/VENTILATED SEATS ....... 71
HEATED STEERING WHEEL ........ 73
TILT STEERING COLUMN .........74
POWER FOLDING OUTSIDE MIRRORS
FOR STANDARD AND TRAILER TOW . . 76
OPERATING YOUR VEHICLE
ENGINE BREAK-IN
RECOMMENDATIONS ............77
TURN SIGNALS/WIPER/WASHER/
HIGH BEAMS LEVER ............78
HEADLIGHT SWITCH ............79
SPEED CONTROL ..............81
STARTING PROCEDURES .........84
EIGHT-SPEED AUTOMATIC
TRANSMISSION — IF EQUIPPED ....88
ELECTRONIC RANGE SELECT (ERS) . . 88
AIR SUSPENSION SYSTEM
(1500 MODELS) — IF EQUIPPED ....90
AIR SUSPENSION SYSTEM (REBEL
MODELS ONLY) — IF EQUIPPED ....93
AIR SUSPENSION SYSTEM (2500/
3500 MODELS) — IF EQUIPPED .... 96
MANUAL CLIMATE CONTROLS
WITHOUT TOUCHSCREEN ........98
MANUAL CLIMATE CONTROLS
WITH TOUCHSCREEN ...........99
AUTOMATIC CLIMATE CONTROLS
WITH TOUCHSCREEN ..........101
PARKSENSE FRONT AND REAR
PARK ASSIST — IF EQUIPPED ....104
PARKVIEW REAR BACK UP CAMERA —
IF EQUIPPED ...............105
POWER SLIDING REAR WINDOW . . . 107
POWER SUNROOF ............107
WIND BUFFETING .............109
ELECTRONICS
YOUR VEHICLE'S SOUND SYSTEM . . 110
CYBERSECURITY .............112
IDENTIFYING YOUR RADIO .......113
UCONNECT ACCESS ...........115
RADIO 3.0 .................131
UCONNECT 3.0 ..............133
UCONNECT 3.0 VOICE RECOGNITION
QUICKTIPS .................136
UCONNECT 5.0 ..............140
UCONNECT 5.0 VOICE RECOGNITION
QUICKTIPS .................144
UCONNECT 8.4/8.4 NAV .........151
UCONNECT 8.4/8.4 NAV VOICE
RECOGNITION QUICK TIPS .......165
UCONNECT PHONE ........... 182
STEERING WHEEL AUDIO
CONTROLS .................193
INSTRUMENT CLUSTER DISPLAY . . . 193
PROGRAMMABLE FEATURES ......194
UNIVERSAL GARAGE DOOR OPENER
(HomeLink) .................197
POWER INVERTER ............200
POWER OUTLETS .............201
AUXILIARY SWITCHES —
IF EQUIPPED ...............203
OFF-ROAD CAPABILITIES
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...............204
UTILITY
TONNEAU COVER .............212
EASY-OFF TAILGATE ...........212
PICKUP BOX ................213
RAMBOX ...................215
TOWING & PAYLOAD ...........219
TOW/HAUL MODE ............219
INTEGRATED TRAILER BRAKE
MODULE ..................220
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) .....222
1500 3.0L DIESEL
DIESEL ENGINE BREAK-IN
RECOMMENDATIONS ...........227
DIESEL ENGINE STARTING
PROCEDURES ...............227
DIESEL FUEL FILTER/WATER
SEPARATOR.................232
EXHAUST REGENERATION .......233
COOL-DOWN IDLE CHART ........235
ADDING FUEL —
DIESEL ENGINE ONLY .......... 235
DIESEL EXHAUST FLUID ........236
TABLE OF CONTENTS

6.7L CUMMINS DIESEL
DIESEL ENGINE BREAK-IN
RECOMMENDATIONS ..........241
DIESEL ENGINE STARTING
PROCEDURES ...............241
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ...........244
IDLE-UP FEATURE (AUTOMATIC
TRANSMISSION ONLY) .........245
ENGINE MOUNTED FUEL FILTER/
WATERSEPARATOR ............246
UNDERBODY MOUNTED FUEL
FILTER/WATER SEPARATOR .......247
EXHAUST REGENERATION .......248
COOL-DOWN IDLE CHART ........250
ADDING FUEL —
DIESEL ENGINE ONLY .......... 251
DIESEL EXHAUST FLUID ........252
WHAT TO DO IN EMERGENCIES
ROADSIDE ASSISTANCE .........258
WARNING AND INDICATOR LIGHTS . . 258
IF YOUR ENGINE OVERHEATS ..... 265
JACKING AND TIRE CHANGING ....266
JUMP STARTING PROCEDURES ....281
EMERGENCY TOW HOOKS ........284
GEAR SELECTOR OVERRIDE —
6-SPEED TRANSMISSION ........285
MANUAL PARK RELEASE —
8 SPEED TRANSMISSION .......287
TOWING A DISABLED VEHICLE ....289
FREEING A STUCK VEHICLE ......289
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) .............. 290
EVENT DATA RECORDER (EDR) .....290
MAINTAINING YOUR VEHICLE
TO OPEN AND CLOSE THE HOOD . . . 291
ENGINE COMPARTMENT — 3.6L . . . 292
ENGINE COMPARTMENT — 5.7L . . . 294
ENGINE COMPARTMENT — 6.4L . . . 296
ENGINE COMPARTMENT — 3.0L
DIESEL ...................298
ENGINE COMPARTMENT —
6.7L DIESEL WITH 68RFE
TRANSMISSION ..............300
ENGINE COMPARTMENT —
6.7L DIESEL WITH AS69RC
TRANSMISSION ..............302
FLUID CAPACITIES — GAS ENGINE . . 304
FLUIDS, LUBRICANTS, AND
GENUINE PARTS — GAS ENGINE . . . 305
FLUID CAPACITIES —
1500 3.0L DIESEL ............307
FLUIDS, LUBRICANTS, AND
GENUINE PARTS —
1500 3.0L DIESEL ............308
FLUID CAPACITIES —
6.7L CUMMINS DIESEL ENGINE ....310
FLUIDS, LUBRICANTS, AND
GENUINE PARTS —
6.7L CUMMINS DIESEL ENGINE ....310
MAINTENANCE PROCEDURES .....312
MAINTENANCE SCHEDULE —
GASOLINE ENGINE ............312
MAINTENANCE SCHEDULE —
1500 3.0L DIESEL ENGINE .......318
MAINTENANCE SCHEDULE —
6.7L CUMMINS DIESEL ENGINE ....323
FUSES ...................331
TIRE SAFETY INFORMATION ......335
TIRES — GENERAL INFORMATION . . 342
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES . . . 352
REPLACEMENT BULBS .........353
CONSUMER ASSISTANCE
FCA US LLC CUSTOMER CENTER . . . 355
FCA CANADA INC. CUSTOMER
CENTER ..................355
ASSISTANCE FOR THE HEARING
IMPAIRED .................355
PUBLICATIONS ORDERING ....... 355
REPORTING SAFETY DEFECTS
INTHEUNITEDSTATES .........356
MOPAR® ACCESSORIES
AUTHENTIC ACCESSORIES
BYMOPAR .................357
FAQ’s
FREQUENTLY ASKED QUESTIONS . . . 358
INDEX ...................360
TABLE OF CONTENTS
2

WELCOME FROM FCA US LLC
Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured
that it represents precision workmanship, distinctive styling, and high quality.
Your new FCA US vehicle has characteristics to enhance the driver's control under
some driving conditions. These are to assist the driver and are never a substitute for
attentive driving. They can never take the driver's place. Always drive carefully.
Your new vehicle has many features for the comfort and convenience of you and your
passengers. Some of these should not be used when driving because they take your
eyes from the road or your attention from driving. Never text while driving or take your
eyes, more than momentarily, off the road.
This guide illustrates and describes the operation of features and equipment that are
either standard or optional on this vehicle. This guide may also include a description
of features and equipment that are no longer available or were not ordered on this
vehicle. Please disregard any features and equipment described in this guide that are
not available on this vehicle. FCA US reserves the right to make changes in design
and specifications and/or make additions to or improvements to its products without
imposing any obligation upon itself to install them on products previously manufac-
tured.
This User Guide has been prepared to help you quickly become acquainted with the
important features of your vehicle. It contains most things you will need to operate
and maintain the vehicle, including emergency information.
The DVD includes a computer application containing detailed Owner's information
which can be viewed on a personal computer or MAC computer. The multimedia DVD
also includes videos which can be played on any standard DVD player (including the
Uconnect Touchscreen Radios if equipped with DVD player capabilities). Additional
DVD operational information is located on the back of the DVD sleeve.
For complete owner information, refer to your Owner's Manual on www.ramtrucks.com/
en/owners/manuals.
FCA US is committed to protecting our environment and natural resources. By
converting from paper to electronic delivery for the majority of the user information
for your vehicle, together we greatly reduce the demand for tree-based products and
lessen the stress on our environment.
INTRODUCTION/WELCOME
3

VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed
to be deleted and the name FCA Canada Inc. used in substitution (excluding legal
lines).
WARNING!
• Pedals that cannot move freely can cause loss of vehicle control and increase
the risk of serious personal injury.
• Always make sure that objects cannot fall into the driver foot well while the
vehicle is moving. Objects can become trapped under the brake pedal and
accelerator pedal causing a loss of vehicle control.
• Failure to properly follow floor mat installation or mounting can cause interfer-
ence with the brake pedal and accelerator pedal operation causing loss of
control of the vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle.
Allowing children to be in a vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal or the transmission gear
selector.
• Do not leave the key fob in or near the vehicle, or in a location accessible to
children. A child could operate power windows, other controls, or move the
vehicle.
• Never use the ‘PARK’ position as a substitute for the parking brake. Always apply
the parking brake fully when parked to guard against vehicle movement and
possible injury or damage.
• Refer to your Owner's Manual for further details.
USE OF AFTERMARKET PRODUCTS (ELECTRONICS)
The use of aftermarket devices including cell phones, MP3 players, GPS systems, or
chargers may affect the performance of on-board wireless features including Keyless
Enter-N-Go and Remote Start range. If you are experiencing difficulties with any of
your wireless features, try disconnecting your aftermarket devices to see if the
situation improves. If your symptoms persist, please see an authorized dealer.
When it comes to service, remember that your authorized dealer knows your vehicle
best, has factory-trained technicians and genuine MOPAR
®
parts, and cares about
your satisfaction.
INTRODUCTION/WELCOME
4

INTRODUCTION/WELCOME
5

DRIVER COCKPIT
1. Headlight Switch pg. 79
2. Instrument Cluster Display Controls pg. 193
3. Turn Signal/Wiper/Washer/High Beams Lever pg. 78
4. Instrument Cluster pg. 8
5. Instrument Cluster Display pg. 193
6. Electronic Speed Control pg. 81
7. Engine Start/Stop Button
8. Four Wheel Drive Operation pg. 204
9. Uconnect Radio pg. 113
10. Climate Controls pg. 98
CONTROLS AT A GLANCE
6

11. Switch Panel
12. Power Inverter Outlet pg. 200
13. Glove Compartment
14. Power Outlet
15. Gear Selector
16. Hood Release (below steering wheel at base of instrument panel) pg. 291
17. Parking Brake Release
18. Power Windows
19. Power Door Locks
20. Power Mirrors
CONTROLS AT A GLANCE
7

INSTRUMENT CLUSTER
1. Temperature Gauge
2. Tachometer
3. Voltmeter
(See page 258 for Instrument Cluster Warning Lights.)
CONTROLS AT A GLANCE
8