RAM Promaster 2016 User manual

16VF-926-AA .RAM ProMaster .FIRST Edition .User Guide
DOWNLOAD A FR ELECTRONIC COPY
OF THE OWNER’S MANUAL AND WARRANTY BOOKLET BY VISITING:
WWW.RAMTRUCKS.COM/EN/OWNERS/MANUALS OR WWW.RAMTRUCKS.COM/EN/WARRANTY (U.S.);
WWW.OWNERS.MOPAR.CA/EN (CANADA).
© 2015 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC.
1888397_16a_ProMaster_UG_051215.indd 1 5/12/15 1:49 PM

The driver’s primary responsibility is the safe operation of the vehicle. Driving
while distracted can result in loss of vehicle control, resulting in a collision and
personal injury. FCA US LLC strongly recommends that the driver use extreme
caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers,
portable radios, vehicle navigation or other devices, by the driver while the
vehicle is moving is dangerous and could lead to a serious collision. Texting
while driving is also dangerous and should never be done while the vehicle
is moving. If you nd yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or
provinces prohibit the use of cellular telephones or texting while driving. It is always
the driver’s responsibility to comply with all local laws.
If you are the rst registered retail owner of your vehicle, you may obtain
a complimentary printed copy of the Owner’s Manual, Navigation/Uconnect
Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
IMPORTANT
This User Guide is intended to familiarize you with the important features of
your vehicle. The DVD enclosed contains your Owner’s Manual, Navigation/
Uconnect Manuals, Warranty Booklets, Tire Warranty and Roadside Assistance
(new vehicles purchased in the U.S.) or Roadside Assistance (new vehicles
purchased in Canada) in electronic format. We hope you nd it useful.
Replacement DVD kits may be purchased by visiting www.techauthority.com.
promaster
RAM
2016 User Guide
This guide has been prepared to help you get quickly acquainted with
your new RAM and to provide a convenient reference source for common
questions. However, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and important
safety messages, please consult your Owner’s Manual, Navigation/Uconnect
Manuals and other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional
information on accessories to help personalize your vehicle, visit
www.mopar.com (U.S.), www.mopar.ca (Canada) or your local RAM dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your
driving ability can be seriously impaired with blood alcohol levels far below
the legal minimum. If you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less
sharp, your reexes are slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
promaster
RAM
2016 User Guide
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INTRODUCTION/WELCOME
WELCOME FROM FCA US LLC .......2
CONTROLS AT A GLANCE
DRIVER COCKPIT ...............4
INSTRUMENT CLUSTER ...........6
GETTING STARTED
KEYFOB ....................8
SEAT BELT SYSTEMS ............8
SUPPLEMENTAL RESTRAINT SYSTEM
(SRS) — AIR BAGS .............9
CHILD RESTRAINTS ............14
HEAD RESTRAINTS .............16
FRONT SEATS ................17
HEATEDSEATS ...............23
TELESCOPING STEERING COLUMN . . 24
OPERATING YOUR VEHICLE
ENGINE BREAK-IN
RECOMMENDATIONS ............25
MANUAL CLIMATE CONTROLS ......26
MULTIFUNCTION LEVER ......... 27
INTERIOR LIGHTS .............28
WINDSHIELD WIPERS AND
WASHERS ..................30
ELECTRONIC SPEED CONTROL ..... 32
PARKSENSE REAR PARK ASSIST ....35
PARKVIEW REAR BACK-UP CAMERA . . 35
ELECTRONICS
YOUR VEHICLE'S SOUND SYSTEM . . . 36
IDENTIFYING YOUR RADIO ........ 38
Uconnect RH3 ................39
Uconnect 5.0 ................. 41
UCONNECT PHONE ............53
STEERING WHEEL AUDIO CONTROLS ..62
ELECTRONIC VEHICLE INFORMATION
CENTER (EVIC) ...............62
PROGRAMMABLE FEATURES .......63
POWER OUTLETS ..............64
UTILITY
TRAILER TOWING WEIGHTS (MAXIMUM
TRAILER WEIGHT RATINGS) .......66
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ............66
DIESEL
DIESEL ENGINE BREAK-IN
RECOMMENDATIONS ...........68
DIESEL ENGINE STARTING
PROCEDURES ................68
AUTOMATED MANUAL TRANSMISSION —
DIESEL ONLY ................70
EXHAUST REGENERATION ........74
COOL-DOWN IDLE CHART .........75
ADDING FUEL ................76
DIESEL EXHAUST FLUID .........77
WHAT TO DO IN EMERGENCIES
ROADSIDE ASSISTANCE ..........80
INSTRUMENT CLUSTER WARNING
LIGHTS ....................80
INSTRUMENT CLUSTER INDICATOR
LIGHTS ....................84
IF YOUR ENGINE OVERHEATS ......86
JACKING AND TIRE CHANGING .....87
JUMP-STARTING PROCEDURES ....100
SHIFT LEVER OVERRIDE ........104
TOWING A DISABLED VEHICLE ....104
FREEING A STUCK VEHICLE ......105
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) .............. 106
EVENT DATA RECORDER (EDR) ....106
MAINTAINING YOUR VEHICLE
TO OPEN AND CLOSE THE HOOD . . . 107
ENGINE COMPARTMENT — 3.6L . . . 108
ENGINE COMPARTMENT — 3.0L
DIESEL ...................110
FLUID CAPACITIES — GASOLINE
ENGINE ...................112
FLUIDS, LUBRICANTS AND GENUINE
PARTS — GASOLINE ENGINE .....112
FLUID CAPACITIES — DIESEL
ENGINE ...................114
FLUIDS, LUBRICANTS AND GENUINE
PARTS — DIESEL ENGINE ....... 114
MAINTENANCE PROCEDURES .....116
MAINTENANCE SCHEDULE —
GASOLINE ENGINE ............116
MAINTENANCE SCHEDULE —
DIESEL ENGINE ..............121
FUSES ...................126
TIRES — GENERAL INFORMATION . . 129
REPLACEMENT BULBS .........132
CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER . . . 133
FCA CANADA INC. CUSTOMER
CENTER ..................133
ASSISTANCE FOR THE HEARING
IMPAIRED .................133
PUBLICATIONS ORDERING .......133
REPORTING SAFETY DEFECTS IN THE
UNITEDSTATES ..............134
MOPAR® ACCESSORIES
AUTHENTIC ACCESSORIES BY
MOPAR ...................135
FAQ’s
FREQUENTLY ASKED QUESTIONS . . . 136
INDEX ...................137
TABLE OF CONTENTS

WELCOME FROM FCA US LLC
Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured
that it represents precision workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
Your new FCA US vehicle has characteristics to enhance the driver's control under
some driving conditions. These are to assist the driver and are never a substitute for
attentive driving. They can never take the driver's place. Always drive carefully.
Your new vehicle has many features for the comfort and convenience of you and your
passengers. Some of these should not be used when driving because they take your
eyes from the road or your attention from driving. Never text while driving or take your
eyes more than momentarily off the road.
This guide illustrates and describes the operation of features and equipment that are
either standard or optional on this vehicle. This guide may also include a description
of features and equipment that are no longer available or were not ordered on this
vehicle. Please disregard any features and equipment described in this guide that are
not available on this vehicle. FCA US reserves the right to make changes in design
and specifications and/or make additions to or improvements to its products without
imposing any obligation upon itself to install them on products previously manufac-
tured.
This User Guide has been prepared to help you quickly become acquainted with the
important features of your vehicle. It contains most things you will need to operate
and maintain the vehicle, including emergency information.
The DVD includes a computer application containing detailed owner's information
which can be viewed on a personal computer or MAC computer. The multimedia DVD
also includes videos which can be played on any standard DVD player (including the
Uconnect Touchscreen Radios if equipped with DVD player capabilities). Additional
DVD operational information is located on the back of the DVD sleeve.
For complete owner information, refer to your Owner's Manual on the DVD in the owner’s
kit provided at the time of new vehicle purchase. For your convenience, the information
contained on the DVD may also be printed and saved for future reference.
FCA US is committed to protecting our environment and natural resources. By
converting from paper to electronic delivery for the majority of the user information
for your vehicle, together we greatly reduce the demand for tree-based products and
lessen the stress on our environment.
INTRODUCTION/WELCOME
2

VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed
to be deleted and the name FCA Canada Inc. used in substitution (excluding legal
lines).
WARNING!
• Pedals that cannot move freely can cause loss of vehicle control and increase
the risk of serious personal injury.
• Always make sure that objects cannot fall into the driver foot well while the
vehicle is moving. Objects can become trapped under the brake pedal and
accelerator pedal causing a loss of vehicle control.
• Failure to properly follow floor mat installation or mounting can cause inter-
ference with the brake pedal and accelerator pedal operation causing loss of
control of the vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle.
Allowing children to be in a vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal or the transmission gear
selector.
• Do not leave the key fob in or near the vehicle, or in a location accessible to
children. A child could operate power windows, other controls, or move the
vehicle.
• Never use the ‘PARK’ position as a substitute for the parking brake. Always
apply the parking brake fully when parked to guard against vehicle movement
and possible injury or damage.
• Refer to your Owner's Manual on the DVD for further details.
USE OF AFTERMARKET PRODUCTS (ELECTRONICS)
The use of aftermarket devices including cell phones, MP3 players, GPS systems, or
chargers may affect the performance of on-board wireless features including Keyless
Enter-N-Go and Remote Start range. If you are experiencing difficulties with any of
your wireless features, try disconnecting your aftermarket devices to see if the
situation improves. If your symptoms persist, please see an authorized dealer.
When it comes to service, remember that your authorized dealer knows your vehicle
best, has factory-trained technicians and genuine MOPAR
®
parts, and cares about
your satisfaction.
INTRODUCTION/WELCOME
3

DRIVER COCKPIT
1. Power Mirrors
2. Headlight Switch pg. 27
3. Instrument Cluster/Electronic Vehicle Information Center (EVIC) Display pg. 6
4. Windshield Washer Operation pg. 31
5. Transmission Shifter
6. Audio System (Touchscreen Radio Shown) pg. 36
7. Clip Board
8. Climate Controls pg. 26
9. Storage
10. Power Window Switch
11. Glove Compartment
CONTROLS AT A GLANCE
4

12. Power Outlet pg. 64
13. USB Port (Charging Only)
14. Switch Panel
• Front Fog Lights
• Electronic Stability Control (ESC) OFF pg. 85
• Hazard Warning Switch
• Central Door Lock Switch
15. Storage — If Equipped
16. USB Port
17. Ignition Switch
18. Uconnect Phone Controls pg. 53
19. Uconnect Phone Controls pg. 53
20. Speed Control pg. 32
21. Hood Release pg. 107
22. Power Windows
CONTROLS AT A GLANCE
5

INSTRUMENT CLUSTER
1. Speedometer
2. Turn Signal Lights
3. Electronic Vehicle Information Center (EVIC)
4. Fuel Gauge
(See page 80 for Instrument Cluster Warning Lights.)
CONTROLS AT A GLANCE
6

5. Turn Signal Lights
6. Tachometer
7. Temperature Gauge
(See page 84 for Instrument Cluster Indicator Lights.)
CONTROLS AT A GLANCE
7

KEY FOB
Locking And Unlocking The
Doors
• Push the LOCK button once to lock all
the doors.
• Push the UNLOCK button once to un-
lock the driver’s door only and twice
within five seconds to unlock the pas-
senger door.
All doors can be programmed to unlock
on the first press of the UNLOCK button.
Refer to “Uconnect Settings” in “Under-
standing Your Instrument Panel” in the
Owner’s Manual on your DVD for further
information.
SEAT BELT SYSTEMS
Lap/Shoulder Belts
• All seating positions in your vehicle are equipped with lap/shoulder belts.
• Be sure everyone in your vehicle is in a seat and using a seat belt properly.
• Position the lap belt so that it is snug and lies low across your hips, below your
abdomen. To remove slack in the lap belt portion, pull up on the shoulder belt.
To loosen the lap belt if it is too tight, tilt the latch plate and pull on the lap belt.
A snug seat belt reduces the risk of sliding under the seat belt in a collision.
• Position the shoulder belt across the shoulder and chest with minimal, if any slack
so that it is comfortable and not resting on your neck. The retractor will withdraw
any slack in the shoulder belt.
Key Fob
1 — Cargo Doors
2 — Unlock
3 — Lock
GETTING STARTED
8