RAM 1500 2020 User manual

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RAM 1500
2020 OWNER’S MANUAL
20_DT_OM_EN_USC_N2
THIRD EDITION
RAMTRUCKS.COM (U.S.) RAMTRUCK.CA (CANADA)
©2019 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC.
Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
2020 RAM 1500
DOWNLOAD A FREE ELECTRONIC COPY OF
THE MOST UP-TO-DATE OWNER’S MANUAL,
UCONNECT AND WARRANTY BOOKLET
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
Whether it is providing information about specific product features, taking a tour through your
vehicle’s heritage, knowing what steps to take following an accident or scheduling your next
appointment, we know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App
Store®or Google Play®Store and enter the search keyword “ram toolbox” (U.S. residents only).

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle
is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit
the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or
make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION ............................................................................................................................ 10
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................13
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ......................................................106
4 SAFETY ..........................................................................................................................................141
5 STARTING AND OPERATING ............................................................................................. 204
6 IN CASE OF EMERGENCY .....................................................................................................316
7 SERVICING AND MAINTENANCE ...................................................................................... 355
8 TECHNICAL SPECIFICATIONS .............................................................................................412
9 MULTIMEDIA ..............................................................................................................................428
10 CUSTOMER ASSISTANCE .....................................................................................................503
11 INDEX .............................................................................................................................................507
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INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information ..................................11
Symbols ........................................................ 11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS..........................12
VEHICLE MODIFICATIONS/ALTERATIONS.........12
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...............13
KEYS ......................................................................14
Key Fob.........................................................14
IGNITION SWITCH .................................................19
Keyless Push Button Ignition ...................... 19
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ...........................20
Remote Start Abort Message......................21
To Enter Remote Start Mode ......................21
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 21
To Exit Remote Start Mode And Drive
The Vehicle................................................... 21
Remote Start Comfort Systems —
If Equipped ................................................... 22
General Information ....................................22
REMOTE START — IF EQUIPPED (DIESEL) ........22
How To Use Remote Start ...........................23
SENTRY KEY.......................................................... 23
Key Programming ....................................... 24
Replacement Keys....................................... 24
General Information .................................... 24
VEHICLE SECURITY ALARM ................................ 25
To Arm The System...................................... 25
To Disarm The System ................................ 25
Rearming Of The System............................. 26
Security System Manual Override .............. 26
DOORS .................................................................. 26
Manual Door Locks...................................... 26
Power Door Locks — If Equipped ............... 27
Power Side Steps — If Equipped ................ 27
Keyless Enter-N-Go — Passive Entry .......... 27
Automatic Door Locks — If Equipped ......... 30
Child-Protection Door Lock ........................ 30
DRIVER MEMORY SETTINGS — IF EQUIPPED... 31
Programming The Memory Feature............ 31
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory ........................... 32
Memory Position Recall............................... 32
SEATS .................................................................... 33
Manual Front Seat Adjustment................... 33
Manual Rear Seat Adjustment ................... 34
Power Front Seat Adjustment —
If Equipped .................................................. 35
Heated Seats — If Equipped ....................... 37
Ventilated Seats — If Equipped................... 38
Plastic Grocery Bag Retainers ................... 39
HEAD RESTRAINTS...............................................39
Front Head Restraints................................. 40
Rear Head Restraints.................................. 40
STEERING WHEEL ...............................................41
Tilt/Telescoping Steering Column .............. 41
Heated Steering Wheel — If Equipped ...... 42
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED..........................................................42
MIRRORS ..............................................................43
Inside Day/Night Mirror — If Equipped ...... 43
Automatic Dimming Mirror —
If Equipped .................................................. 44
Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped.................................... 44
Power Mirrors — If Equipped ...................... 45
Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped .................... 45
Trailer Towing Mirrors — If Equipped ......... 46
Heated Mirrors — If Equipped..................... 47
Tilt Side Mirrors In Reverse — If Equipped ... 47
Illuminated Vanity Mirror — If Equipped..... 47
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EXTERIOR LIGHTS.................................................47
Headlight Switch .........................................47
Daytime Running Lights (DRLs) —
If Equipped ................................................... 48
Multifunction Lever .....................................48
High/Low Beam Switch ............................... 48
Automatic High Beam Headlamp
Control — If Equipped .................................48
Flash-To-Pass ............................................... 49
Automatic Headlights — If Equipped ......... 49
Parking Lights And Panel Lights .................50
Headlights On With Wipers (Available With
Automatic Headlights Only)......................... 50
Headlight Delay............................................50
Lights-On Reminder.....................................50
Front Fog Lights — If Equipped ..................50
Turn Signals .................................................51
Lane Change Assist — If Equipped ............. 51
Cargo Light With Bed Lights —
If Equipped ................................................... 51
Battery Saver................................................52
INTERIOR LIGHTS ................................................52
Courtesy Lights ............................................52
Illuminated Entry .........................................53
WINDSHIELD WIPERS AND WASHERS .............53
Windshield Wipers ....................................... 53
Rain Sensing Wipers — If Equipped............54
CLIMATE CONTROLS ........................................... 55
Manual Climate Control Overview .............. 55
Automatic Climate Control Overview.......... 58
Climate Control Functions........................... 65
Automatic Temperature Control (ATC) — If
Equipped ...................................................... 65
Operating Tips ............................................. 66
WINDOWS ............................................................ 68
Power Windows............................................ 68
Wind Buffeting ............................................ 70
POWER SUNROOF — IF EQUIPPED.................... 70
Single Pane Power Sunroof —
If Equipped................................................... 70
Dual Pane Power Sunroof — If Equipped ... 72
HOOD ..................................................................... 75
To Open The Hood ...................................... 75
To Close The Hood....................................... 75
TAILGATE............................................................... 76
Opening ........................................................ 76
Closing.......................................................... 76
Multifunction Tailgate — If Equipped.......... 76
GARAGE DOOR OPENER — IF EQUIPPED ........ 77
Before You Begin Programming
HomeLink®.................................................. 78
Canadian/Gate Operator Programming..... 80
Using HomeLink®........................................ 81
Security......................................................... 81
Troubleshooting Tips ................................... 81
General Information .................................... 82
INTERNAL EQUIPMENT ........................................82
Storage......................................................... 82
Cupholders .................................................. 88
Electrical Power Outlets .............................. 89
Power Inverter — If Equipped ..................... 90
Wireless Charging Pad — If Equipped ....... 92
Overhead Sunglass Storage ....................... 93
PICKUP BOX .........................................................93
RAMBOX — IF EQUIPPED ....................................94
RamBox Integrated Box Side
Storage Bins................................................. 94
RamBox Safety Warning ............................. 96
Bed Divider — If Equipped........................... 96
Bed Rail Tie-Down System —
If Equipped .................................................. 98
SLIDE-IN CAMPERS .......................................... 100
Camper Applications .................................100
EASY-OFF TAILGATE ......................................... 100
Disconnecting The Rear Camera
And Remote Keyless Entry........................100
Removing The Tailgate..............................101
Locking Tailgate.........................................101
TRI-FOLD TONNEAU COVER — IF EQUIPPED.. 101
Tri-Fold Tonneau Cover Removal..............102
Tri-Fold Tonneau Cover Installation..........104
Tri-Fold Tonneau Cover Cleaning..............105
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GETTING TO KNOW YOUR INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GASOLINE ........................................................... 106
Base / Midline Instrument Cluster
Descriptions ...............................................107
PREMIUM INSTRUMENT CLUSTER —
GASOLINE ........................................................... 109
Premium Instrument Cluster
Descriptions ...............................................110
BASE / MIDLINE INSTRUMENT CLUSTER —
DIESEL................................................................. 111
Instrument Cluster Descriptions...............112
PREMIUM INSTRUMENT CLUSTER —
DIESEL................................................................. 114
Instrument Cluster Descriptions ..............115
INSTRUMENT CLUSTER DISPLAY .................... 116
Instrument Cluster Display Controls.........116
Oil Life Reset..............................................118
Display Menu Items...................................118
Diesel Particulate Filter (DPF) Messages 123
Displays ......................................................124
Diesel Exhaust Fluid (DEF) Warning
Messages ...................................................124
Diesel Exhaust Fluid (DEF) Fault Warning
Messages ...................................................125
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ...............................126
WARNING LIGHTS AND MESSAGES................127
Red Warning Lights ...................................128
Yellow Warning Lights ...............................131
Yellow Indicator Lights ..............................135
Green Indicator Lights...............................137
White Indicator Lights ...............................138
Blue Indicator Lights..................................139
ONBOARD DIAGNOSTIC SYSTEM — OBD II ....139
Onboard Diagnostic System (OBD II)
Cybersecurity .............................................139
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS .............................140
SAFETY
SAFETY FEATURES.............................................141
Anti-Lock Brake System (ABS) .................141
Electronic Brake Control (EBC) System ...142
AUXILIARY DRIVING SYSTEMS.........................150
Blind Spot Monitoring (BSM) —
If Equipped ................................................150
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................156
Tire Pressure Monitoring
System (TPMS) ..........................................159
OCCUPANT RESTRAINT SYSTEMS ................. 164
Occupant Restraint Systems Features ...164
Important Safety Precautions...................164
Seat Belt Systems ....................................165
Supplemental Restraint Systems (SRS)...173
Child Restraints .........................................186
Transporting Pets .....................................201
SAFETY TIPS ...................................................... 201
Transporting Passengers ..........................201
Exhaust Gas...............................................201
Safety Checks You Should Make
Inside The Vehicle ....................................202
Periodic Safety Checks You Should Make
Outside The Vehicle...................................203
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE
ENGINES ............................................................ 204
Automatic Transmission............................204
Tip Start Feature .......................................204
Keyless Enter-N-Go — Ignition...................204
Normal Starting Using ENGINE
START/STOP Button .................................205
Cold Weather Operation (Below –22°F Or
−30°C) ......................................................208
After Starting..............................................208
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STARTING THE ENGINE — DIESEL ENGINE..... 208
Automatic Transmission............................209
Keyless Enter-N-Go — Ignition ..................209
Normal Starting Using ENGINE
START/STOP Button .................................209
Extreme Cold Weather...............................212
Starting Fluids............................................212
NORMAL OPERATION — DIESEL ENGINE ....... 213
Cold Weather Precautions ........................213
Engine Idling...............................................215
Stopping The Engine..................................216
Cooling System Tips — Automatic
Transmission..............................................217
ENGINE BLOCK HEATER (IF EQUIPPED) ........ 217
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINES ......................................... 218
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE .................................................. 218
PARKING BRAKE ............................................... 219
Electric Park Brake (EPB)..........................219
AUTOMATIC TRANSMISSION .......................... 222
Ignition Park Interlock ...............................223
Brake/Transmission Shift Interlock
System .......................................................223
Eight-Speed Automatic Transmission ......223
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ......................................................228
Four-Position Electronically Shifted Transfer
Case (Eight Speed Transmission Only) — If
Equipped ...................................................228
Five-Position Electronically Shifted Transfer
Case (Eight Speed Transmission Only) — If
Equipped ...................................................231
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM — IF EQUIPPED....................................234
Description.................................................234
Air Suspension Modes...............................236
Instrument Cluster Display Messages .....237
Operation....................................................237
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) —
IF EQUIPPED .......................................................239
Description.................................................239
Air Suspension Modes...............................241
Instrument Cluster Display Messages .....241
Operation....................................................242
AXLE LOCKER SYSTEM — IF EQUIPPED ..........243
LIMITED-SLIP DIFFERENTIAL —
IF EQUIPPED .......................................................244
POWER STEERING............................................. 244
Electric Power Steering ............................244
FUEL SAVER TECHNOLOGY 5.7L ENGINES
ONLY — IF EQUIPPED ........................................ 245
STOP/START SYSTEM — IF EQUIPPED ........... 245
Automatic Mode ........................................245
Possible Reasons The Engine Does Not
Autostop .....................................................246
To Start The Engine While In Autostop
Mode ..........................................................246
To Manually Turn Off The Stop Start
System........................................................247
To Manually Turn On The Stop Start
System........................................................247
System Malfunction...................................247
SPEED CONTROL — IF EQUIPPED ................... 248
To Activate..................................................248
To Set A Desired Speed ............................248
To Vary The Speed Setting........................249
To Accelerate For Passing ........................249
To Resume Speed ....................................249
To Deactivate ............................................250
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ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ...................................................... 250
Adaptive Cruise Control (ACC)
Operation....................................................252
Activating Adaptive Cruise
Control (ACC)..............................................252
To Activate/Deactivate..............................252
To Set A Desired ACC Speed.....................253
To Cancel....................................................253
To Turn Off..................................................254
To Resume .................................................254
To Vary The Speed Setting ........................254
Setting The Following Distance In ACC.....255
Overtake Aid...............................................257
ACC Operation At Stop...............................257
Adaptive Cruise Control (ACC) Menu ........257
Display Warnings And Maintenance.........258
Precautions While Driving With ACC.........259
General Information ..................................262
Normal (Fixed Speed) Cruise Control
Mode...........................................................262
PARKSENSE FRONT AND REAR PARK
ASSIST .................................................................264
ParkSense Sensors ...................................265
ParkSense Warning Display......................266
ParkSense Display.....................................266
Enabling And Disabling Front And/Or Rear
ParkSense..................................................269
Service The ParkSense Park Assist
System........................................................269
Cleaning The ParkSense System..............270
ParkSense System Usage Precautions ....270
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED....................................271
Enabling And Disabling The ParkSense
Active Park Assist System .........................272
Parallel Parking Space Assistance
Operation/Display......................................273
Perpendicular Parking Space Assistance
Operation/Display......................................277
LANESENSE — IF EQUIPPED ............................281
LaneSense Operation................................281
Turning LaneSense On Or Off ...................282
LaneSense Warning Message ..................282
Changing LaneSense Status.....................284
PARKVIEW REAR BACK UP CAMERA .............284
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ...........................................................286
REFUELING THE VEHICLE — GASOLINE
ENGINES .............................................................289
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 291
Avoid Using Contaminated Fuel ...............292
Bulk Fuel Storage — Diesel Fuel...............292
Diesel Exhaust Fluid..................................293
Diesel Exhaust Fluid Storage....................293
Adding Diesel Exhaust Fluid .....................293
VEHICLE LOADING ............................................ 295
Gross Vehicle Weight Rating (GVWR) ......295
Payload.......................................................295
Gross Axle Weight Rating (GAWR) ............295
Tire Size......................................................295
Rim Size .....................................................295
Inflation Pressure ......................................295
Curb Weight ...............................................295
Loading.......................................................296
TRAILER TOWING .............................................. 296
Common Towing Definitions.....................296
Trailer Hitch Type and Maximum Trailer
Weight ........................................................300
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ........................................300
Trailer And Tongue Weight........................301
Towing Requirements ..............................301
Towing Tips ...............................................307
SNOWPLOW ...................................................... 308
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RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ......................................... 309
Towing This Vehicle Behind Another
Vehicle ........................................................309
Recreational Towing — Two-Wheel Drive
Models........................................................310
Recreational Towing — Four-Wheel Drive
Models........................................................310
DRIVING TIPS ..................................................... 313
Driving On Slippery Surfaces ....................313
Driving Through Water ..............................313
Off-Road Driving Tips.................................314
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ...................... 316
ASSIST AND SOS SYSTEM — IF EQUIPPED .... 316
General Information ..................................320
BULB REPLACEMENT ........................................ 321
Replacement Bulbs ..................................321
Replacing Exterior Bulbs ...........................322
FUSES.................................................................. 327
External Power Distribution Center .........327
Internal Power Distribution Center ..........332
JACKING AND TIRE CHANGING .......................336
Jack Location .............................................336
Removal Of Jack And Tools.......................336
Removing The Spare Tire..........................338
Preparations For Jacking...........................340
Jacking Instructions...................................340
To Stow The Flat Or Spare ........................343
Reinstalling The Jack And Tools ...............344
JUMP STARTING ................................................345
Preparations For Jump Start.....................346
Jump Starting Procedure ..........................346
IF YOUR ENGINE OVERHEATS .........................348
MANUAL PARK RELEASE..................................348
FREEING A STUCK VEHICLE .............................350
TOWING A DISABLED VEHICLE ........................351
Two-Wheel Drive Models...........................352
Four-Wheel Drive Models..........................353
Emergency Tow Hooks — If Equipped ......353
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................354
EVENT DATA RECORDER (EDR) .......................354
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINES ............................................................ 355
Maintenance Plan .....................................355
Heavy Duty Use Of The Vehicle.................359
SCHEDULED SERVICING — DIESEL ENGINE .. 359
Maintenance Plan — Diesel Fuel Up
To B5 Biodiesel .........................................360
Additional Maintenance — B6 To
B7 Biodiesel...............................................362
ENGINE COMPARTMENT .................................. 363
3.6L Engine With Stop/Start ....................363
5.7L Engine Without Stop/Start ...............364
5.7L Engine With Stop/Start.....................365
3.0L Diesel Engine ....................................366
Checking Oil Level ....................................367
Adding Washer Fluid .................................367
Maintenance-Free Battery .......................368
Pressure Washing......................................368
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DEALER SERVICE .............................................. 368
Engine Oil — Gas Engine ...........................369
Engine Oil Filter..........................................370
Engine Air Cleaner Filter ...........................370
Draining Fuel/Water Separator Filter —
Diesel Engine ............................................372
Underbody Mounted Fuel Filter
Replacement — Diesel Engine ..................373
Priming If The Engine Has Run Out
Of Fuel — Diesel Engine.............................374
Intervention Regeneration Strategy —
Message Process Flow (Diesel Engine)....374
Diesel Exhaust Fluid ..................................375
Air Conditioner Maintenance ...................375
Accessory Drive Belt Inspection................378
Body Lubrication........................................378
Windshield Wiper Blades ..........................379
Exhaust System ........................................380
Cooling System .........................................381
Charge Air Cooler — Inter-Cooler (Diesel
Engine)........................................................385
Brake System ............................................385
Automatic Transmission ...........................386
Rear Axle And 4x4 Front Driving Axle Fluid
Level ...........................................................387
Transfer Case ............................................388
HOISTING ........................................................... 388
TIRES....................................................................388
Tire Safety Information .............................388
Tires — General Information ....................396
Tire Types ...................................................400
Spare Tires — If Equipped .........................401
Wheel And Wheel Trim Care ....................403
Tire Chains And Traction Devices.............404
Tire Rotation Recommendations .............405
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................406
Treadwear ..................................................406
Traction Grades .........................................406
Temperature Grades .................................406
STORING THE VEHICLE .....................................407
BODYWORK ........................................................407
Protection From Atmospheric Agents.......407
Body And Underbody Maintenance..........407
Preserving The Bodywork..........................408
INTERIORS .........................................................410
Seats And Fabric Parts..............................410
Plastic And Coated Parts...........................410
Leather Parts .............................................411
Glass Surfaces ..........................................411
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA.......................................412
Vehicle Identification Number .................412
BRAKE SYSTEM .................................................412
WHEEL AND TIRE TORQUE SPECIFICATIONS ... 412
Torque Specifications................................412
FUEL REQUIREMENTS — GASOLINE
ENGINES ............................................................ 413
3.6L Engine................................................413
5.7L Engine................................................414
Reformulated Gasoline ............................414
Materials Added To Fuel ...........................414
Gasoline/Oxygenate Blends .....................415
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................415
CNG And LP Fuel System Modifications ..415
MMT In Gasoline........................................415
Fuel System Cautions................................416
Carbon Monoxide Warnings......................416
FUEL REQUIREMENTS – DIESEL ENGINE....... 416
Diesel Fuel Specifications.........................417
Biodiesel Fuel Requirements....................417
FLUID CAPACITIES — GASOLINE ENGINES..... 419
FLUID CAPACITIES — DIESEL ENGINE ........... 420
FLUIDS AND LUBRICANTS — GASOLINE
ENGINES ............................................................. 421
Engine ........................................................421
Chassis ......................................................423
FLUIDS AND LUBRICANTS — DIESEL
ENGINE................................................................ 424
Engine .......................................................424
Chassis.......................................................427
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MULTIMEDIA
UCONNECT SYSTEMS ....................................... 428
CYBERSECURITY ............................................... 428
UCONNECT SETTINGS ...................................... 429
Uconnect 3 Settings ..................................429
Uconnect 4/4C/4C NAV Settings .............442
Uconnect 4C NAV With 12-inch Display
Settings ......................................................461
SAFETY AND GENERAL INFORMATION .......... 479
Safety Guidelines.......................................479
UCONNECT 3 WITH 5-INCH DISPLAY.............. 480
Introduction................................................480
Radio Mode................................................481
Media Mode ...............................................484
Phone Mode...............................................486
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ........................................................... 493
Radio Operation.........................................493
Media Mode ...............................................493
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ...................................................... 493
RADIO OPERATION AND MOBILE PHONES.... 495
Regulatory And Safety Information...........495
UCONNECT VOICE RECOGNITION
QUICK TIPS..........................................................497
Introducing Uconnect ................................497
Get Started.................................................497
Basic Voice Commands.............................497
Radio ..........................................................498
Media..........................................................498
Phone .........................................................498
Voice Text Reply.........................................499
Climate .......................................................500
Navigation ..................................................500
Siri® Eyes Free — If Equipped .................500
Using Do Not Disturb ................................500
Android Auto™ — If Equipped ...................501
Apple CarPlay® — If Equipped .................501
General Information ..................................502
Additional Information...............................502
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................................................503
Prepare For The Appointment...................503
Prepare A List.............................................503
Be Reasonable With Requests .................503
IF YOU NEED ASSISTANCE .............................. 503
FCA US LLC Customer Center...................504
FCA Canada Inc. Customer Center...........504
In Mexico Contact......................................504
Puerto Rico And US Virgin Islands............504
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .....................504
Service Contract .......................................504
WARRANTY INFORMATION.............................. 505
MOPAR® PARTS ............................................... 505
REPORTING SAFETY DEFECTS ........................ 505
In The 50 United States And
Washington, D.C. .......................................505
In Canada...................................................505
PUBLICATION ORDER FORMS ........................ 506
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10
INTRODUCTION
Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your
driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome
the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or a collision. Refer to “Driving Tips” in “Starting and Operating” for further information.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by Warranty Information, and customer-oriented documents. Within this information, you will find a description of
the services that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its
validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions,
recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
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11
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section contains the information you desire.
Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle's
equipment.
The detailed Index at the back of this Owner's Manual contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this component. Refer to “Warning
Lights and Messages” in “Getting To Know Your Instrument Panel” for further information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision, bodily injury and/or death. It also contains
CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Warnings and Cautions.
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12
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C. Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and service on these items,
contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/camper manufacturer should also be supplied with your vehicle. If these
instructions are missing, please contact your authorized dealer for assistance in obtaining replacement documents from the applicable manufacturer.
For information on the Body Builder’s Guide refer to www.rambodybuilder.com. This website contains dimensional and technical specifications for your
vehicle. It is intended for Second Stage Manufacturer's technical support. For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
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13
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through
your Uconnect 4C or 4C NAV touchscreen
system (if equipped).
To access the Vehicle User Guide on your
Uconnect Touchscreen: Press the Uconnect
Apps button. From there, press the Vehicle User
Guide icon on your touchscreen. No Uconnect
registration is required.
Uconnect 4C NAV With 8.4–inch Display Vehicle User
Guide Touchscreen Icon
NOTE:
Vehicle User Guide features are not available
while the vehicle is moving. If you try to access
while the vehicle is in motion, the system will
display the message “Feature not available
while the vehicle is in motion”.
Pre-Installed Features
Your User Guide – Updated in real-time
Touchscreen convenience
Maintenance schedules and information
Comprehensive icon and symbol glossary
Available when and where you need it
Customizable interface
Multilingual
Once you launch your Vehicle User Guide, you
will be able to explore your warranty information
and radio manual when and where you need
them. Your Uconnect system displays the
Vehicle User Guide on your touchscreen radio to
assist in better understanding your vehicle.
There’s no app to download, no phone to
connect and no external device needed for
playback. Plus, it’s updated throughout the
year, in real-time, so it never goes out of date.
Features/Benefits
Pre-installed on your Uconnect touchscreen
radio
Enhanced search and browsing capability
Robust NAV application (if equipped)
Add selected topics to a fast-access Favor-
ites category
Icon and symbol glossary
Warranty information
Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More
TIP:
When viewing a topic, tap the star icon to add it
to your Favorites, for easy access in the future.
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14 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located
next to a mobile phone, laptop or other elec-
tronic device; these devices may block the
key fob’s wireless signal.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be found if
it is placed within 15 cm (150 mm) of the
pad. Refer to “Wireless Charging Pad — If
Equipped” in this chapter for further informa-
tion.
The key fob allows you to lock or unlock all
doors, tailgate, and the RamBox (if equipped) as
well as activate the Panic Alarm from distances
up to approximately 66 ft (20 m) using a
handheld key fob. The key fob does not need to
be pointed at the vehicle to activate the system.
NOTE:
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
The key fob should not be placed next to the
wireless charging pad (if equipped).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indicated
by a message in the instrument cluster display,
or by the LED light on the key fob. If the LED key
fob light no longer illuminates from key fob
button pushes, then the key fob battery requires
replacement.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the emergency key)
against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key
fob once to unlock the driver’s door. Push the
unlock button twice within five seconds to
unlock all doors, the tailgate and the RamBox (if
equipped). The turn sig
nal lights will flash to acknowledge the unlock
signal. The illuminated entry system will also
turn on.
NOTE:
The instrument cluster display or Uconnect
Settings are setup for driver door first, other-
wise this will unlock all doors.
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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GETTING TO KNOW YOUR VEHICLE 15
To Lock The Doors And Tailgate
Push and release the lock button on the key fob
to lock all doors, the tailgate, and the RamBox
(if equipped). The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when
the doors are locked with the key fob. This
feature can be turned on or turned off.
NOTE:
Pushing the lock button on the key fob while you
are in the vehicle will activate the vehicle secu-
rity alarm system. Opening a door with the
vehicle security alarm system activated will
cause the alarm to sound. Push the unlock
button to deactivate the vehicle security alarm
system.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or drive the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The
Vehicle) — If Equipped
For easy entry and loading, your
vehicle can be lowered by pushing the
key fob air suspension lowering
button two times. When key fob
lowering is requested, the vehicle will send a
series of chirps and flashes to alert the
customer that the operation has begun and will
continue these alerts until it successfully
lowers.
The following conditions must be met for the
vehicle to lower remotely:
The vehicle must not already be in Entry/Exit
(Park) ride height.
The vehicle battery must be fully charged.
All doors must be closed.
The key fob must be out of the vehicle.
NOTE:
Ensure the vehicle is clear of all objects, pets,
and people prior to remote lowering.
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16 GETTING TO KNOW YOUR VEHICLE
Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime.
When vehicle lowering is cancelled, the vehicle
will raise up to the next defined level and lock
out the remote lowering feature until the
ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob air
suspension lowering button one time during the
lowering process. When vehicle lowering is
cancelled, the horn will chirp two times and the
turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one
time.
NOTE:
Refer to “Active-Level Four Corner Air Suspen-
sion System” in “Starting And Operating” for
further information.
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery model is one CR2450
battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate for further informa-
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
Do not replace the coin battery if the LED on
the key fob above the top row buttons blinks
when a button is pressed. The coin battery
should last a minimum of 3 years of normal
vehicle usage.
1. Remove the emergency key by pushing
and holding the release button located on
the right side of the key fob, while pulling
the emergency key out with your other
hand.
Emergency Key Removal
1 — Emergency Key
2 — Emergency Key Release Button
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GETTING TO KNOW YOUR VEHICLE 17
2. Completely remove the emergency key from
the key fob.
Emergency Key
3. Hold the key fob with the button side facing
down, and locate the small rectangular gap
on the left side between the housing and
the back cover of the key fob. Use the
emergency key or a small screw driver to pry
open the left side of the fob cover, applying
pressure until the cover snaps open.
Key Fob Back Cover Removal — Left Side
4. Next, locate the gap on the right side of the
key fob, which is positioned further to the
edge than the left side gap. Pry open the
right side, and remove the back cover.
Key Fob Back Cover Removal — Right Side
5. Remove the battery by using your thumb to
slide the battery downward and back
toward the key ring.
Key Fob Battery Location
NOTE:
When replacing the battery, ensure the + sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
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18 GETTING TO KNOW YOUR VEHICLE
6. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.
Key Fob Battery Replacement
7. To assemble the key fob case, line up the
top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
8. Reinsert the emergency key until it locks
into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli-
ance could void the user’s authority to operate
the equipment.
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