Rand McNally tnd 760 User manual

Introduction
This guide addresses the installation procedures for the Rand McNally TND™ 760 in-cab mobile
communication device. We recommend reviewing the entire guide before beginning installation. If
you would like more information about installation, system registration or troubleshooting, please
contact Customer Support:
Call Us: 1-800-641-RAND (7263)
Email us: [email protected]
Installation Kit
For your quick reference, the contents of your installation kit are summarized below.
1. TND 760 Device
2. Suction Cup Mount
3. 9-Pin Power Cable
4. Cable Tires
Write to Us:
Rand McNally
Attn: TNDTM 760 Fleet Edition
Customer Support
9855 Woods Drive
Skokie, IL 60077
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - [phone] / [phone]

Installation Instruction
Connector: Visible Option
Connector: Concealed Option
Locate the truck’s diagnostic port. Remove the
plug on the diagnostic port, connect the cable,
and lock the collar in place. Choose the best
way to route your cable after you plug your
cable into the diagnostic port.
Remove the plastic paneling near the trucks
diagnostic connector. Unscrew the truck’s
diagnostic connector (socket) from a metal
bracket that holds it in place (if
applicable).
After that is unfastened, insert the Y
cable’s socket end into the now vacant
bracket (where the trucks connector was
located). Fasten the Y cable socket into the
bracket – this makes it externally identical
to the truck’s original connector.
Take the plug side of the Y cable and attach
it to the truck’s diagnostic connector
(socket end). Twist the lock on the connector
to ensure there is a secure connection. A
minor click means it is fully fastened.
Tuck the extra cable, using a twist tie to
keep the cable organized, into an empty area
near the trucks diagnostic connector socket.
Finish the process by re-installing the
plastic dash panel.
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - [phone] / [phone]

Mount the Device
Above-dash option: Route the cable from the
diagnostic port to the area where the TND™
760 will be mounted, tucking the cable in the
space between the windshield and dash.
Behind-dash option: Remove the dash panel and
route the cable from the diagnostic port to
the area where the TNDTM 760 will be mounted,
running the cable behind the dash.
Cable: Above the Dash Option Cable: Behind the Dash Option
Slide the device onto the mount. Connect the cable to the device and lock
collar in place.
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - [phone] / [phone]

Device Registration Instructions
Adjust the angle of the mount using the
thumbscrew. Pull the suction cup lever up to
release suction. Place and hold the mount
suction cup against the mounting surface,
then press the suction cup lever down until
it snaps into place.
Note: Follow all local regulations governing
the placement of the mount.
Power on the device by pressing the Power
button on top.
Register the device.
Refer to the Device Registration Instructions
below.
Once the device is installed and
powered on, the Registration screen
should display. Your Customer # and
Serial # will be pre-populated on
the screen. At this time, you will
be asked to enter a Truck # – this
can be whatever number you want to
assign. Then, press Register.
Q
uick Diagnostics:
Verify GPS communication. Select SysInfo icon
from Home Menu. Select Diagnostics, then the
GPS tab. Verify GPS status is good and that
there are values in the Latitude and
Longitude fields.
Verify J1708/1939 communication. Drive the
truck at least .2 miles. Select the SysInfo
icon from Home Menu. Select Diagnostics, then
the J-Bus tab. Verify that there is an
odometer value in the Eng. odom. field. Then
go back to the Home Menu and select Stats.
icon, then the Driver Performance tab. Verify
there is a value in the Miles field on the
second line in the first column. (Enterprise
Plan only)
Send test message. Select the Mail icon on
the Home Menu and tap Send. Type message
subject and message text, and tap Send in the
upper left hand corner. Make sure message
indicator changes from X to a green check
mark. (Basic & Enterprise Plan only)
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - [phone] / [phone]

Troubleshooting
No power or intermittent power loss:
Check power connection
Ensure that the cable is secured to the
device. Reestablish the cable connections by
unplugging them, then plugging them back in.
Make sure locking collar is turned.
Check communications
Look for any crossed-out icons on the lower
right hand corner of the screen. Move the
truck to ensure that the issue is not signal
interference.
Unable to register:
Verify your customer number (Customer #). If
you have questions about your customer
number, please call Customer Support at 1-
800-641-RAND (7263).
Unable to send and receive messages:
Check communications
Look for any crossed-out icons on the lower ri
g
corner of the screen. Move the truck to ensure
issue is not signal interference.
Restart the device
Restart the device by first logging off, then
pressing the Power button. This will cause
the device to reset and reconnect.
Unable to connect cellular modem, GPS,
Check communications
Move the truck to ensure that the issue is not
interference.
R
estart the device
Restart the device by first logging off, then
pressing the Power button. This will cause
the device to reset and reconnect.
Nothing appears on device:
Check communications
Move the truck to ensure that the issue is
not signal interference.
Screen not responding:
Check connections
Ensure that the cable is secured to the device.
Calibrate the touch screen
H
old down the Home button on the bottom right
c
y
our device for 5 seconds. This will cause the
s
creen to come up. Follow the instructions pro
v
screen.
Restart the device
Restart the device by pressing the Power
button. This will cause the device to reset
and reconnect.
J-bus not responding
C
heck connection Make sure truck ignition is o
n
engine Restart the device
Restart the device by first logging off, then
pressing the Power button. This will cause
the device to reset and reconnect.
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - [phone] / [phone]

Alternative Installation Options
Contact Rand McNally Customer Support at 1-800-641-RAND (7263) or [email protected] for
more information on alternative installation options.
© 2013 Rand McNally. All rights reserved. Specifications are subject to change without notice.
Rand McNally endeavors to ensure that the information in this document is correct and fairly
stated, but Rand McNally is not liable for any errors or omissions. Published information may not
be up to date, and it is important to confirm current status with Rand McNally. The technical data
may be subject to U.S. and international export, re-export or transfer (export) laws. Diversion
contrary to U.S. and international law is strictly prohibited.
Rand McNally, IntelliRoute, the globe design mark and the arrow design mark are registered
trademarks, and TND is a trademark of RM Acquisition, LLC d/b/a Rand McNally. Wi-Fi® is a
registered trademark of the Wi-Fi Alliance.
J1708 6-Pin Cable Har
d
-
Wire Install
D
rill
-
I
n Dash Mount Base
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - [phone] / [phone]