
HDMI to AV Converter Page 9
FAQ Frequently Asked Questions
1. What devices is the Rasfox HDMI switch compatible with?
For model SF501:
This switch should work well with any media source device with HDMI (version 1.3b)
output. Most media devices out there in the market are compliant with HDMI 1.3b or
earlier standards, such as HD-DVD players, PS3, Xbox360 and most Blu-Ray players.
For model 4K501:
This switch should work well with any media source device with HDMI output. It
supports latest HDMI version 1.4 and lower, compatible with 4K media devices,
support high resolutions up to 3840*2160P.
2. Is it HDCP-compliant?
HDCP is a copy protection to prevent copy-righted contents from traveling across
HDMI / DisplayPort / DVI freely, unless the connected devices are HDCP-compliant.
The Rasfox HDMI switch support HDCP pass-through.
If a device supports HDCP pass-through, it means that it is handing over the digital
contents to the next device without even touching it at all (hence “pass-through”).
For example if your Blu-Ray player works with your HDTV when they are connected
directly by an HDMI cable, then they should also work with an HDMI switch that
supports HDCP pass-through, because the switch simply passes the HDCP
encryption to your HDTV without changing anything.
3. Why isn’t my switch working?
Our switches have been extensively tested and work well. It is solid constructed
with a metal case and well packed for shipping, ensuring the product you receive
should be of high quality. If you have any problems, there are some common issues
that you should double-check:
1) Please make sure your HDMI cables are securely connected to the switch and
TV or media device. Lose connection can cause issues.
2) Please make sure your HDMI cables are working. Try a different HDMI cable to
check if cable is the issue.
3) Ensure the switch is powered on and your input devices are powered on.