Raven 500S User manual

1
P/N 016-0171-668 Rev. A 09/17 E29808
Copyright 2017
500S™ Smart
Antenna Installation
and Operation
Manual

While every effort has been made to ensure the accuracy of
this document, Raven Industries assumes no responsibility
for omissions and errors. Nor is any liability assumed for
damages resulting from the use of information contained
herein.
Raven Industries shall not be responsible or liable for
incidental or consequential damages or a loss of anticipated
benefits or profits, work stoppage or loss, or impairment of
data arising out of the use, or inability to use, this system or
any of its components. Raven Industries shall not be held
responsible for any modifications or repairs made outside our
facilities, nor damages resulting from inadequate
maintenance of this system.
As with all wireless and satellite signals, several factors may
affect the availability and accuracy of wireless and satellite
navigation and correction services (e.g. GPS, GNSS, SBAS,
etc.). Therefore, Raven Industries cannot guarantee the
accuracy, integrity, continuity, or availability of these services
and cannot guarantee the ability to use Raven systems, or
products used as components of systems, which rely upon
the reception of these signals or availability of these services.
Raven Industries accepts no responsibility for the use of any
of these signals or services for other than the stated purpose.
Disclaimer

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CONTENTS
Contents 1
Description 2
Key Features 2
Feedback 3
500S™ Installation 3
Display, Mounting, and Connections 3
500S™ Mounting 4
Powering on the 500S™ 6
500S™ Operation 6
GNSS Operation 6
Troubleshooting 8
Technical Specifications 10

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DESCRIPTION
Raven’s all new 500S™ is designed to excel in challenging environments and is ideal
for various applications and aggressive user scenarios.
The 500S™ is a multi-GNSS, high accuracy receiver that offers quick startup and
reacquisition times.
FIGURE 1. 500S™ Antenna
NOTE: Throughout the rest of this manual the 500S™ Smart Antenna is simply
referred to as 500S™.
KEY FEATURES
Key features of the 500S™ include:
• Wide open operating voltage range of 7-32 VDC, providing high transient
protection for any power source.
• Ability to track SBAS solutions including WAAS and EGNOS.
• Ability to track GLONASS satellite constellation.

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FEEDBACK
500S™ INSTALLATION
DISPLAY, MOUNTING, AND CONNECTIONS
ADAPTER INSTALLATION
All connections and ports are located on the bottom of the unit (as shown below).
FIGURE 2. Bottom of 500S™
At Raven Industries, we strive to make your experience with our products
as rewarding as possible. One way to improve this experience is to provide
us with feedback on this manual. Your feedback will help shape the future
of our product documentation and the overall service we provide. We
appreciate the opportunity to see ourselves as our customers see us and
are eager to gather ideas on how we have been helping or how we can do
better. To serve you best, please send an email with the following
information to
[email protected]
-500S™ Smart Antenna Installation Guide
-Manual No. 016-0171-668 Rev. A
-Any comments or feedback (include chapter or page numbers if
applicable).
-Let us know how long have you been using this or other Raven products.
We will not share your email or any information you provide with anyone
else. Your feedback is valued and extremely important to us.
Mounting
Holes Unit Label
Power and Signal
Status LED

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TABLE 1. Adapter Information
STATUS LED
The 500S™ uses a single LED (see Figure 2 on page 3) that provides system
information based on the LED color and status.
TABLE 2. Status LED
500S™ MOUNTING
This section provides information on 500S™ antenna mounting locations and
options.
SELECTING THE PROPER ANTENNA LOCATION
Proper antenna placement is critical to positioning accuracy.
To select the proper antenna location:
• Place the antenna with an unobstructed view of the sky. An obstructed view of the
sky may impair system performance.
• The GNSS engine computes a position based on measurement from each
satellite to the internal GSS receiver.
• Mount the antenna on or close to the center of your point of measurement.
• Ideal antenna placement on a vehicle is the center of the cab roof assuming
there is a clear view of the sky.
• If possible, keep other antennas at least 91 cm (3’) away from the 500S™ receiver.
• Position the antenna as high as possible.
Port/Connection Description
Mounting Holes
Four off-set mounting holes. Two adapters are
shipped with the antenna as a single mounting kit.
The first adapter includes a marine 1” standard,
adaptable to 5/8” for use with magnetic mount.
Color Status
Blinking Red The power is on
Blinking Amber GNSS position is available
Blinking Any Color The receiver is operational
Solid Color for Extended Period The receiver has malfunctioned

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ROUTING AND SECURING THE CABLES
Consider the following when routing cables:
• Do not run cables in areas of excessive heat.
• Do not expose cables to corrosive chemicals.
• Do not crimp or excessively bend cables.
• Coil up excess cable in the cab of the vehicle.
NOTE: Keep as large of a bend radius as possible when coiling.
• Secure the cable using plastic tie wraps as necessary.
• Do not run cables near high voltage or strong RF noise and transmitter sources.
MOUNTING OPTIONS
500S™ only allows for the following pole mounting options. To install the antenna:
1. Use the provided screws to secure the antenna mounting base to the antenna.
Verify the power and signal notch on the antenna mounting base faces towards
the power and signal connection on the bottom of the antenna.
2. Install the adapter in the threaded hole of the antenna mounting base.
3. If needed, secure the magnet mounting base to the roof cap.
4. Thread the adapter pole over the existing survey pole or to the magnet mounting
base.
FIGURE 3. Pole Mounting Components
5. Thread the antenna onto the mounting base antenna until snug.
Warning: Hand-tighten only. Damage resulting from over-tightening is not
covered by the warranty.
Antenna
Mounting
Base
Adapter
Power and Signal Notch
Magnetic
Base

6
POWERING ON THE 500S™
POWER CONSIDERATIONS
500S™ accepts an input voltage of 7-32 VDC. For best performance use a clean and
continuous power supply. When applying 12 VDC, 500S™ will draw approximately 3.2
W.
CONNECTING TO A POWER SOURCE
500S™ uses a single cable for power and data input/output.
Warning: Do not apply a voltage higher than 32 VDC. This will damage the receiver
and void the warranty.
500S™ features reverse polarity protection to prevent excessive damage if the power
leads are accidentally reversed. With the application of power the 500S™
automatically proceeds through an internal startup sequence; however, it is ready to
communicate immediately.
500S™ OPERATION
Both GNSS and differential correction of 500S™ are preconfigured. The receiver will
work out of the box, and for most applications, little to no user setup is necessary.
When powered for the first time the 500S™ will perform a “cold start,” which involves
acquiring the available GNSS satellites in view and the SBAS differential service.
GNSS OPERATION
The GNSS internal receiver is always operating regardless of the mode of operation.
The following sections describe the general operation of the internal receiver.
AUTOMATIC TRACKING
The internal GNSS receiver of the 500S™ searches for GNSS satellites, acquires the
signals, and manages the navigation information required for positioning and
tracking.
RECEIVER PERFORMANCE
The 500S™ works by finding four or more GNSS satellites in the visible sky and uses
information from the satellites to compute a position within 2.5 m (98.5”). Since there
is some error in the GNSS data calculations, the 500S™ also tracks a differential

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correction. The 500S™ uses these corrections to improve position accuracy to better
than 0.6 m (24”).

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TROUBLESHOOTING
TABLE 3. Troubleshooting
Issue Possible Solution
Receiver fails to
power
• Verify polarity of power leads.
• Verify the CR7™ is powered on.
• Check integrity of power cable connections.
• Check the power input voltage (7 - 32 VDC).
• Check current restrictions imposed by power source
(maximum is 500 mA at 12 VDC).
No communication
data from the 500S™
• Check the receiver power status.
• Verify the baud rate settings match.
• Check settings on the CR7™ console. If needed,
redetect serial devices.
No valid data from
the 500S™
•Verify it is tracking four or more GNSS satellites.
• Check integrity and connectivity of power and data
cable connections.
• Verify the baud rate settings match.
Random binary date
from 500S™
• Verify the RCTM or the BIN messages are note being
accidentally output.
• Verify the baud rate settings match.
• Potentially, the volume of data requested to be output
could be higher than the current baud rate supports.
Try using a higher baud rate for communications or
decreasing the number of messages and/or baud
rates.
No GNSS lock
• Check the integrity of the antenna’s power/data cable.
• Verify the antenna’s view of the sky.
• Verify the lock status and signal-to-noise ratio (SNR)
of GNSS satellites.
No GNSS position
• Verify the antenna’s view of the sky, especially toward
GNSS satellites.
• Set the satellite selection to automatic mode.

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500S™ LED not
blinking after
connection to power
• Check to see if the power supply is functioning
properly.
• Ensure cable is completely seated and secured to the
500S™ connector.
500S™ LED displays
solid color content
(not blinking)
• Power-cycle the receiver.
Issue Possible Solution

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TECHNICAL SPECIFICATIONS
TABLE 4. GNSS Sensor Specifications
TABLE 5. Horizontal Accuracy
TABLE 6. Communication Specifications
TABLE 7. Power Specifications
Item Specification
Receiver Type GNSS L1
Signals received GNSS and GLONASS
Channels 114
GNSS sensitivity -142 dBm
SBAS tracking 3-channel, parallel tracking
Update rate 10 Hz standard
Cold start < 60 s typical (no almanac or RTC)
Warm start < 30 s typical (almanac and RTC)
Hot start < 10 s typical (almanac, RTC, and position)
Maximum speed 1,850 kph (1,149 mph)
Maximum altitude 18,288 m (60,000 ft)
Item Specification
RMS (67%) 2DRMS (95%)
SBAS (WAAS) .3 m (11”) .6 m (23”)
Autonomous, no
corrections 1.2 m (47”) 2.4 m (94”)
Item Specification
Serial 2 full-duplex RS-232
Baud Rates 4800 - 115200
Data I/O protocol NMEA 0183
Item Specification
Input Voltage 7 - 32 VDC with reverse polarity operation
Power Consumption < 3.2 W nominal GNSS (L1/L2), GLONASS (L1/L2)
Current Consumption 0.26 nominal GNSS (L1/L2), GLONASS (L1/L2)

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TABLE 8. Environmental Specifications
TABLE 9. Mechanical Specifications
Power Isolation No
Reverse Polarity
Protection Yes
Antenna Voltage Internal Antenna
Item Specification
Operating
Tem pera ture -40° to +70° (-40° F to +158° F)
Storage Temperature -40° to +85° (-40° F to +185° F)
Humidity 95% non-condensing
Shock and Vibration Mechanical Shock: EP455 section 5.14.1
Operational Vibration: EP455 Section 5.15.1 Random
EMC CE (ISO 14982 Emissions and Immunity), FCC Part 15,
Subpart B, CISPR 22
Enclosure IP67
Item Specification
Dimensions 15.8 cm L x 15.8 cm W x 7.9 cm H (6.2” L x 6.2” W x 3.2”
H)
Weight < 1.05 kg (<2.30 lbs)
Power/Data
Connector 12-pin male
Antenna Mounting 1-14 UNS-2A female, 5/8-11 UNC2B adapter, and
surface mount available
Item Specification

016-0171-537 Rev. H, E19889
We Solve Great Challenges.
LIMITED WARRANTY
WHAT DOES THIS WARRANTY COVER?
This warranty covers all defects in workmanship or materials in your
Raven Applied Technology Division product under normal use,
maintenance, and service when used for intended purpose.
HOW LONG IS THE COVERAGE PERIOD?
Raven Applied Technology products are covered by this warranty for
12 months from the date of retail sale. In no case will the Limited
Warranty period exceed 36 months from the date the product was
issued by Raven Industries Applied Technology Division. This warranty
coverage applies only to the original owner and is non-transferable.
HOW CAN I GET SERVICE?
Bring the defective part and proof of purchase to your Raven dealer. If
the dealer approves the warranty claim, the dealer will process the
claim and send it to Raven Industries for final approval. The freight cost
to Raven Industries will be the customer’s responsibility. The Return
Materials Authorization (RMA) number must appear on the box and all
documentation (including proof of purchase) must be included inside
the box to be sent to Raven Industries.
WHAT WILL RAVEN INDUSTRIES DO?
Upon confirmation of the warranty claim, Raven Industries will (at our
discretion) repair or replace the defective product and pay for the
standard return freight, regardless of the inbound shipping method.
Expedited freight is available at the customer’s expense.

016-0171-537 Rev. H, E19889
We Solve Great Challenges.
WHAT IS NOT COVERED BY THIS WARRANTY?
Raven Industries will not assume any expense or liability for repairs
made outside our facilities without written consent. Raven Industries is
not responsible for damage to any associated equipment or products
and will not be liable for loss of profit, labor, or other damages. The
obligation of this warranty is in lieu of all other warranties, expressed or
implied, and no person or organization is authorized to assume any
liability for Raven Industries.
Damages caused by normal wear and tear, misuse, abuse, neglect,
accident, or improper installation and maintenance are not covered
by this warranty.

016-0171-536 Rev. B, E19889
We Solve Great Challenges.
EXTENDED WARRANTY
WHAT DOES THIS WARRANTY COVER?
This warranty covers all defects in workmanship or materials in your
Raven Applied Technology Division product under normal use,
maintenance, and service when used for intended purpose.
DO I NEED TO REGISTER MY PRODUCT TO
QUALIFY FOR
THE EXTENDED WARRANTY?
Yes. Products/systems must be registered within 30 days of retail sale
to receive coverage under the Extended Warranty. If the component
does not have a serial tag, the kit it came in must be registered instead.
WHERE CAN I REGISTER MY PRODUCT FOR THE
EXTENDED WARRANTY?
To register, go online to www.ravenhelp.com and select Product
Registration.
HOW LONG IS THE EXTENDED WARRANTY
COVERAGE PERIOD?
Raven Applied Technology products that have been registered online
are covered for an additional 12 months beyond the Limited Warranty
for a total coverage period of 24 months from the date of retail sale. In
no case will the Extended Warranty period exceed 36 months from the
date the product was issued by Raven Industries Applied Technology
division. This Extended Warranty coverage applies only to the original
owner and is non-transferable.

016-0171-536 Rev. B, E19889
We Solve Great Challenges.
HOW CAN I GET SERVICE?
Bring the defective part and proof of purchase to your Raven dealer. If
the dealer approves the warranty claim, the dealer will process the
claim and send it to Raven Industries for final approval. The freight cost
to Raven Industries will be the customer’s responsibility. The Return
Materials Authorization (RMA) number must appear on the box and all
documentation (including proof of purchase) must be included inside
the box to be sent to Raven Industries. In addition, the words
“Extended Warranty” must appear on the box and all documentation if
the failure is between 12 and 24 months from the retail sale.
WHAT WILL RAVEN INDUSTRIES DO?
Upon confirmation of the product’s registration for the Extended
Warranty and the claim itself, Raven Industries will (at our discretion)
repair or replace the defective product and pay for the standard return
freight, regardless of the inbound shipping method. Expedited freight
is available at the customer’s expense.
WHAT IS NOT COVERED BY THE EXTENDED
WARRANTY?
Raven Industries will not assume any expense or liability for repairs
made outside our facilities without written consent. Raven Industries is
not responsible for damage to any associated equipment or products
and will not be liable for loss of profit, labor, or other damages. Cables,
hoses, software enhancements, and remanufactured items are not
covered by this Extended Warranty. The obligation of this warranty is in
lieu of all other warranties, expressed or implied, and no person or
organization is authorized to assume any liability for Raven Industries.
Damages caused by normal wear and tear, misuse, abuse, neglect,
accident, or improper installation and maintenance are not covered
by this warranty.