Ravencourt RAVT01 User manual

How to use your GPS Locator and
Safer Walking App
Model RAVT01
Please read these instructions carefully and keep them safe for
future reference
General product information and queries:
[phone]
[email protected]om
To sign up or log in to your locator account:
www.saferwalkingactivation.com

[phone]
[email protected]
www.ravencourtliving.com
Registered in England. Company No. 1829882
Disclaimer:
Please be aware that no locator can be guaranteed to be 100%
accurate at all times. Please test it in a non-emergency
situation to familiarise yourself with how it works.
Copyright © 2020 Designability.
Version 1.0_Instructions for use_GPS Locator and Safer Walking App

Contents
What can this GPS Locator and Safer Walking App do? ...................1
What’s in the box?................................................................................2
Product features ...................................................................................2
What do the coloured lights mean? ....................................................3
Getting started ......................................................................................4
Step One: Charge your GPS locator for 3-4 hours ..............................4
Step Two: Register your account online ..............................................5
Step Three: Download the Safer Walking App to your smartphone .....6
Step Four: Open the Safer Walking App and set-up your GPS locator
device..................................................................................................7
Using the GPS Locator and Safer Walking App ................................9
View the locator’s current location.......................................................9
View information about the locator ......................................................9
How to return to the Home screen.......................................................9
Make a phone call to the locator........................................................10
Use the SOS button to request help..................................................11
History – Where has the GPS locator been? .....................................12
Zones – Get alerts when the wearer enters or leaves an area ..........13
Events – See past events relating to the locator................................15
Setup – View locator device settings .................................................16
Menu options.....................................................................................17
Home .........................................................................................17
Add Device ................................................................................17
Settings......................................................................................17
Logout........................................................................................17
Battery life and charging....................................................................18
Frequently asked questions...............................................................19
Technical and safety information ......................................................20
Help using your GPS Locator and Safer Walking App.....................21

Page 1
What can this GPS Locator and Safer
Walking App do?
This GPS locator can be worn or carried by a person with memory problems
so that they can walk independently while providing reassurance for family
members using the Safer Walking App.
Shows the current location
The device uses GPS (Global Positioning System) data to send
its location to a smartphone App every four minutes so that a
carer with a smartphone can tell where the wearer is on a map to
within about 10 metres.
Sends an alert when the wearer goes in or out of known areas
“Zones” can be set up so that alerts can be sent to a family
member if the wearer goes into or out of a chosen area. For
example, this enables independent walking within familiar areas
(e.g. “local shops”), but allows a carer to provide support if
needed when a person leaves that area.
Enables SOS alerts
The SOS button allows the wearer to send an alert to all carers’
smartphones using a simple button press. If a carer calls the
person wearing the locator in response to the SOS alert, they
can then leave a note that other people using the App can see.
A notification is also sent, to reassure them that the SOS has
been resolved.
Enables two-way conversation
The carer can use the Safer Walking App to phone the GPS
locator to have a conversation with the wearer, with auto-answer
so the wearer does not need to remember how to pick up the
phone call.
Warns of low battery
The GPS locator sends a “low battery” warning to carers’ via the
Safer Walking App when the locator’s battery level drops to 20%.
This helps remind carers’ that the device needs charging.
SOS

Page 2
What’s in the box?
Product features
Instructions
(this booklet)
GPS locator
(with SIM card
already inside)
Charging dock
Charging cable
(USB to micro USB)
Mains plug
SOS button
Charging
contacts
Speaker
Microphone
Charging
port flap
Lanyard

Page 3
What do the coloured lights mean?
Red light
Red light stays on when the locator
is charging in the dock, and goes off
when the locator is fully charged
Blue light
When charging:
Blue light stays on while
charging, and goes off or
blinks slowly when the locator
is fully charged.
When NOT charging:
Blue light flashes quickly once
every three seconds when it
has a GPS (locating) signal
Blue light stays on for two
seconds and then off for one
second when there is no
GPS signal
Blue light flashes quickly
when the battery level falls
below 20%
Green light
Green light flashes once
every three seconds
when the locator is
searching for a mobile
phone signal
Green light flashes
twice quickly every
three seconds when the
locator is connected to
a mobile phone signal

Page 4
Getting started
Step One: Charge your GPS locator for 3-4 hours
Either with the charging dock:
1. Plug the small end of the charging cable
into the back of the charging dock
2. Plug the large end of the charging cable
into the mains plug
3. Plug the mains plug into a mains socket
and switch the socket on
4. Place the GPS locator into the dock
5. The red light on the front of the charging
dock will will stay on while the locator is
charging, and go off when the locator is
fully charged
Or without the charging dock:
1. Plug the small end of the charging cable into the
charging port on the side of the GPS locator (lift
up the rubber flap to find the charging port, see
page 2)
2. Plug the large end of the charging cable
into the mains plug
3. Plug the mains plug into a mains socket
and switch on
4. The blue light on the GPS locator will stay on
while charging, and will go off or blink slowly
when the locator is fully charged
Lift flap and
plug in here

Page 5
Step Two: Register your account online
Go to the website http://saferwalkingactivation.com then click on
‘Register’ at the top of the screen and fill in your user information and
payment details.
NOTE: Make a note of the email address and password that you use to
register, so that you, and other people who want to follow this locator,
can use them later to log into the App.
This GPS locator is supplied with a SIM card inside the device, and so
the Safer Walking App costs £14.99 per month.
This single subscription allows up to 5 smartphones (or tablet
computers) to log into the App for each locator, so several family
members can access location information about one person.
You will receive a free trial for 5 days before being charged £14.99
per month.
You can cancel at any time using the “Cancel My Subscription” option on
the website, or by contacting Ravencourt Living (see front cover).

Page 6
Step Three: Download the Safer Walking App to
your smartphone
Download the Safer Walking App onto the smartphone(s) that you will
use to locate the person who is using the GPS locator.
1. If you have an iPhone, go to the App Store; If you have an
Android phone, go to the Google Play Store
2. Search for “safer walking” and install the “Safer Walking” App
by Ravencourt Ltd. from the available list of Apps (see image
below)
The App is free to download – you can access your paid account by
logging into the App when you have downloaded it.
Up to 5 people can use the login details that were used to register the
account (see page 5), to access the Safer Walking App on their
smartphone or tablet. This enables several family members to support
the person who carries the GPS locator.

Page 7
Step Four: Open the Safer Walking App and set-up
your GPS locator device
Find the newly installed App on your smartphone by looking
for the Safer Walking App symbol.
1. Open the Safer Walking App on your smartphone and
log in with the email and password that you set up at
https://saferwalkingactivation.com (see page 5)
2. Read the Welcome message and then click “Get started now”
3. Select the device model (RAVT01) - a photo of the locator will
be shown
4. Give your locator device a name (e.g. “John’s locator” or “John”)
5. Enter the device ID and device phone number (on a sticker on the
box and also on the back of the locator)
6. To complete the set-up process press the ‘Add’ button to register
your device
Safer Walking
1. Log in
2. Get Started Now
3. Select model
4. Name device
5. Enter device ID
and phone number
6. Add device