RaxGo RGFSKR User manual

Sku: RGFSKR
User Guide
DELUXE FREESTANDING
TWO-KAYAK
STORAGE RACK
TM

Sku: RGFSKR
User Guide
Thank you for purchasing the RaxGo™Deluxe Freestanding
Two-Kayak Storage Rack. This User Guide is intended to
provide you with guidelines to ensure that operation of this
product is safe and does not pose risk to the user. Any use
that does not conform to the guidelines described in this
User Guide may void the limited warranty.
Please read all directions before using the product and
retain this guide for reference. This product is intended for
household use only. It is not intended for commercial use.
This product is covered by a limited one-year warranty.
Coverage is subject to limits and exclusions. See warranty
for details.
175 lbs.
This rack is intended for use with kayaks only. Do not
attempt to mount other objects/persons on the rack.
The total capacity of this rack is a maximum of two (2)
kayaks permitted, totaling 175 lbs. (79.4 kg). Do not
exceed the weight limit on the kayak rack, or else you
could damage your kayak and/or the rack.
Do not attempt to modify the rack or perform repairs on
your own. If the rack is faulty or becomes damaged, you
should take it to an authorized serviceperson for repairs.
Do not attempt to suspend more than two (2) kayaks at a
time from this mount. Overloading the mount could result
in damage to the mount and/or your kayaks.
Children should not be permitted to assemble or operate
this mount.
Always make sure this mount is installed on a stable,
flat surface in an area that is free from heavy shocks or
vibrations, to avoid the risk of the mount falling over and
causing injuries and/or damage.
DELUXE FREESTANDING
TWO-KAYAK STORAGE RACK
INTRODUCTION 1SAFETY PRECAUTIONS 2
SAFETY PRECAUTIONS
TM

PARTS LIST
PARTS LIST 3PARTS LIST 4
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
a
c
c
a
b
de
l
l
l
l
g
k
m
m
m
m
k
k
k
f
i
j
j
i
r
r
r
r
r
r
s
s
s
s
s
s
i
i
d
b
P
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
a
c
c
a
b
de
l
l
l
l
g
k
m
m
m
m
k
k
k
f
i
j
j
i
r
r
r
r
r
r
s
s
s
s
s
s
i
i
d
b
P

Anchor Brackets Leveling Feet Wrenches
6 PCS 6 PCS 2 PCS
¾″ Hex Bolts 2 ¾″ Hex Bolts & Plate 3 ½″ Hex Bolts
8 PCS 8 PCS5 PCS
PARTS LIST
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
0
O
O
O
O
O
N
N
N
N
N
N
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
0
O
O
O
O
O
N
N
N
N
N
N
K
K
K
K
L
NOTE:
For your
convenience,
part labels are
marked on the
blister packaging
to help you match
the part to the
corresponding
diagram.
NOTE:
Washers and
lock nuts come
connected to
the bolts they
correspond to in
the packaging.
Posts Cross Bar End (Male) Cross Bar End (Female)
2 PCS 1 PC 1 PC
Bases Base Posts Base Legs
2 PCS 2 PCS2 PCS
Central Cross Bar Arms Carriage Bolts (3″)
1 PC 4 PCS 4 PCS
PARTS LIST
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
0
O
O
O
O
O
N
N
N
N
N
N
K
K
K
K
L
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
0
O
O
O
O
O
N
N
N
N
N
N
K
K
K
K
L
PARTS LIST 5PARTS LIST 6
ak
dr
g
b l
es
i
c m
ft
j
Parts List
Qty Part Name
24” Base
24” Base P ost
20” Base Leg
Post
Cross Bar End (Male)
Cross Bar End (F emale)
Cross Bar Center
Cross Bar Plate
3/4” Hex Bolts
2-3/4” Hex Bolts
Lock Nuts
Anchor bracket
Leveling F oot
Wrench
2
2
2
2
1
1
1
2
8
4
16
6
6
1
a -
b -
c -
d -
e -
f -
g -
h -
Rack Arm
4
I -
3” Carriage Bolts
4
j -
k -
l -
3-1/2” Hex Bolts
8
m -
nq -
or -
ps -
qt -
A
A
B
B
C
C
D
M
M
M
M
E
F
G
H
H
D
I
I
I
I
I
J
J
P
P
P
P
P
P
O
O
O
O
O
O
K
K
K
K
L

1. Locate parts a, b, and c. Make sure the welded nuts on the bottom of the bases
(a) are facing down. Fit the base post (b) over the top of the base (a) and align
the base leg (c) with the two (2) holes on the side of base (a) and on the bottom
of base leg (b). Use the carriage bolts (j) with washers and lock nuts to connect
the base leg (c) to the base (a) as shown in the parts diagram below. Repeat this
process for the second set of a, b, and c parts.
2. Attach the leveling feet (s) by placing two (2) hex nuts (that come with each
leveling foot) and an anchor bracket (r) on each one. Make sure the anchor
bracket has one nut on both sides of it. Lean the assembled base to one side
and attach the leveling feet (s) to the welded nuts on the underside of the base (a)
and base leg (c). Repeat this process on the second assembled base.
ASSEMBLY INSTRUCTIONS 3. Insert the post (d) into the base post (b) making sure the empty side of the post
(d) faces the base leg (c). Using two (2) ¾″ hex bolts (k), each with a locking
washer and a thick washer, attach the post (d) to the base post (b), making sure
the welded nuts are facing the rear and are aligned with the corresponding holes.
Repeat this process on the second assembled base post.
4. Place the cross bar plate (l) on one side of the post (d) and the base post (b) and
place the cross bar end (male) (e) on the opposite side. Use two (2) 2 ¾” hex
bolts (l) to attach the cross bar plate and the cross bar end (male) to the holes
where the post and base post connect. Then, connect the central cross bar (g) to
the cross bar end (male) using two (2) ¾” hex bolts (k). Finally, connect the cross
bar end (female) (f) to the central cross bar using two
more (2) ¾” hex bolts (k).
ASSEMBLY INSTRUCTIONS 7ASSEMBLY INSTRUCTIONS 8
E
G
K
K
B
D
H
l
B
D
H
B
D
H
O
O
I
I
P
O
I
I
P
O
a
a
r
r
r
s
c
s
s
c
j
b
b
d
k
E
G
K
K
B
D
H
l
B
D
H
B
D
H
O
O
I
I
P
O
I
I
P
O
a
a
r
r
r
s
c
s
s
c
j
b
b
d
k
A
B
C
J
A
C
O
O
N
N
O
N
B
D
O
K
B
D
H
B
D
H
O
O
I
I
P
O
I
I
P
O
b
d
l
e
k
k
g
E
G
K
K
B
D
H
l
B
D
H
B
D
H
O
O
I
I
P
O
I
I
P
O
a
a
r
r
r
s
c
s
s
c
j
b
b
d
k

5. Attach the assembled cross bar from step 4 to the second assembled base from
steps 1-3, using the second cross bar plate (l), and two (2) of the 2 ¾″ hex bolts
(l), with two (2) washer and a lock nut on each bolt to attach the plate to the
frame.
6. Use two (2) 3 ½″ hex bolts (m), with two (2) washers and a lock nut on each, to
attach the rack arms (I) to the frame. Attach the first arm to the lowest two holes
possible, and the second arm in the highest two holes possible. Repeat on the
other side. (You may nd it helpful during this part of the process to use one wrench to hold
the bolt in place and use a second wrench to turn the lock nut).
7. The kayak rack should be fully assembled. If possible, drill a bolt down into the
oor with the anchor brackets (r) to stabilize the unit in a permanent position,
preventing it from tipping over. If not, make sure that the weight is always
evenly distributed, and if only storing one kayak, store it on the lower rack.
Assembled Dimensions: 52” H x 94” W x 26” D (132.1 x 238.8 x 66 cm)
SPECIFICATIONS
SPECIFICATIONS 10ASSEMBLY INSTRUCTIONS 9
A
B
C
J
A
C
O
O
N
N
O
N
B
D
O
K
E
G
K
K
B
D
H
l
O
O
I
I
P
O
I
I
P
O
b
b
d
d
l
l
A
B
C
J
A
C
P
P
P
O
O
O
B
D
O
K
E
G
K
K
B
D
O
K
B
D
O
K
B
D
O
K
i
i
t
t
i
i

LIMITED WARRANTY ON RAXGO™DELUXE FREESTANDING TWO-KAYAK STORAGE RACK
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE
FROM DEFECTS IN MATERIALS AND WORKMANSHIP.
LIMITATION OF LIABILITY
TO THE EXTENT NOT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. EXCEPT FOR
THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY STATEMENT AND TO
THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME
STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER
MAY NOT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED
UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH
WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR, REPLACEMENT OR
REFUND AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.
WHO MAY USE THIS WARRANTY? C&A MARKETING, INC. LOCATED AT 114 TIVED LANE
EAST, EDISON, NJ (“WE”) EXTEND THIS LIMITED WARRANTY ONLY TO THE CONSUMER
WHO ORIGINALLY PURCHASED THE PRODUCT (“YOU”). IT DOES NOT EXTEND TO ANY
SUBSEQUENT OWNER OR OTHER TRANSFEREE OF THE PRODUCT.
WHAT DOES THIS WARRANTY COVER? THIS LIMITED WARRANTY COVERS DEFECTS
IN MATERIALS AND WORKMANSHIP OF THE RAXGO DELUXE FREESTANDING TWO-KAYAK
STORAGE RACK (THE “PRODUCT”) FOR THE WARRANTY PERIOD AS DEFINED BELOW.
WHAT DOES THIS WARRANTY NOT COVER? THIS LIMITED WARRANTY DOES NOT
COVER ANY DAMAGE DUE TO: (A) TRANSPORTATION; (B) STORAGE; (C) IMPROPER USE;
(D) FAILURE TO FOLLOW THE PRODUCT INSTRUCTIONS OR TO PERFORM ANY PREVENTIVE
MAINTENANCE; (E) MODIFICATIONS; (F) UNAUTHORIZED REPAIR; (G) NORMAL WEAR AND
TEAR; OR (H) EXTERNAL CAUSES SUCH AS ACCIDENTS, ABUSE, OR OTHER ACTIONS OR
EVENTS BEYOND OUR REASONABLE CONTROL.
WHAT IS THE PERIOD OF COVERAGE? THIS LIMITED WARRANTY STARTS ON THE
DATE OF YOUR PURCHASE AND LASTS FOR ONE YEAR (THE “WARRANTY PERIOD”). THE
WARRANTY PERIOD IS NOT EXTENDED IF WE REPAIR OR REPLACE THE PRODUCT. WE MAY
CHANGE THE AVAILABILITY OF THIS LIMITED WARRANTY AT OUR DISCRETION, BUT ANY
CHANGES WILL NOT BE RETROACTIVE.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY? WITH RESPECT TO ANY
DEFECTIVE PRODUCT DURING THE WARRANTY PERIOD, WE WILL, AT OUR SOLE
DISCRETION, EITHER: (A) REPAIR OR REPLACE SUCH PRODUCT (OR THE DEFECTIVE
PART) FREE OF CHARGE OR (B) REFUND THE PURCHASE PRICE OF SUCH PRODUCT IF AN
EXCHANGE UNIT CANNOT BE PROVIDED.
HOW DO YOU OBTAIN WARRANTY SERVICE? TO OBTAIN WARRANTY SERVICE, YOU
MUST CONTACT US AT 1-833-722-0121 OR BY EMAIL AT INFO@SUPPORTCBP.COM
DURING THE WARRANTY PERIOD TO OBTAIN A DEFECTIVE MERCHANDISE AUTHORIZATION
(“DMA”) NUMBER. NO WARRANTY SERVICE WILL BE PROVIDED WITHOUT A DMA NUMBER
AND RETURN SHIPPING COSTS TO OUR FACILITIES SHALL BE ASSUMED BY YOU, THE
PURCHASER. SHIPPING COSTS OF THE REPLACEMENT UNIT TO YOU SHALL BE ASSUMED
BY US.
WARRANTY 11 WARRANTY 12

Need Assistance? We Want to Hear from You!
raxgo.com
1-833-722-0121
RAXGO is a trademark of C&A IP Holdings, LLC in the US.
All other products, brand names, company names, and logos are trademarks of their respective
owners, used merely to identify their respective products, and are not meant to connote any
sponsorship, endorsement, or approval.
Distributed by C&A Marketing, Inc., 114 Tived Lane East, Edison, NJ 08837. Made in China.
© 2020. C&A IP Holdings, LLC. All Rights Reserved.
TM
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