Reel Performance + User manual
2 Performance + Electric Scooter User Manual
By registering your REEL scooter, you’ll
instantly receive a 12-month warranty against
original defects in material and workmanship
and a 6-month warranty on the scooter battery.
Go to ridereel.co.uk/warranty to read more
about the policy.
Register now.
SCAN ME
Get ready
to REEL.
Performance +
Electric Scooter User Manual
4 Performance + Electric Scooter User Manual
Content.
Your REEL Scooter .05
Accessories .05
LCD Display .06
Assembly .07
Charging your REEL Scooter .08
Folding & Carrying .08
Getting Started .09
Safety Instructions .10
Prevent Dangerous Riding .12
Maintenance & Storage .14
Safety Recommendations .16
Making Minor Adjustments .17
Operating Parameters .18
Thank you for choosing to ride REEL.
Here is your user manual covering the set up, maintenance and hints and tips
on riding with confidence. We’ll make it as easy as possible and you’ll be riding
in no time.
© 2021 | All rights reserved. 5
Your REEL Scooter.
Accessories.
(you’ll need these to get riding)
Screws x 4
(provided)
Allen Key
(provided)
Charging Adapter
(provided)
Headlight
Bell
Clip
Brake Handle
Throttle
Control Panel
Power
Button
Folding Mechanism
Drum Brake
Charging Point
Clamp
Brake Light
Rear Pedal
Brake
Stand
Battery Compartment
6 Performance + Electric Scooter User Manual
LCD Display.
km/h mph
ECO D S
1. Speedometer: Displays your current speed in km/h
or mph.
2. Speed mode*: To switch between these modes,
ensure the unit is powered on and stationary. Press the
power button twice and the display will change modes
in sequence through the following:
3. ECO: Energy efficient mode. Max Speed 8-10km/h.
4. D: Drive. Max speed 15-16 km/h.
5. S: Sport. Max speed 25 km/h.
6. Headlight: Indicates the headlight is active. Activate it by pressing the power button once.
7. Walk Mode: To activate walk mode, ensure the scooter is in sport mode using the
instruction above. From there, press the power button twice and the icon should illuminate
indicating walk mode is enabled. This allows the scooter to roll freely when walking with
it at your side.
8. Bluetooth icon: Will show when paired with a device.
9. Thermometer: This symbol will appear when the scooter has overheated and is at a high
temperature. Power OFF to allow the scooter to cool down.
10. Wrench: This symbol will appear should a fault develop with your scooter. There may be
something wrong with your scooter. To diagnose the issue, go into the REEL app and click
settings, then go to system self-check.
11. Battery Indicator: Displays your current battery level.
12. Power ON/OFF: The scooter will automatically turn off after 10 minutes. Manually turn
off using the App or holding down the power button.
1.
2.
3.
4.
5.
7.
8.
6.
9.
11.
10.
12 .
* Driving modes are changeable in the REEL App or double-tap the power button to change manually.
© 2021 | All rights reserved. 7
Assembly.
1. Fix the folding clip firmly in place and
ensure the scooter is on it’s stand.
2. Align the handlebars so that when
the wheel is centred and straight, the
handlebars are straight.
3. Insert the screws into the holes on
the handlebars and tighten with the hex
wrench/allen key provided.
4. Once tightened, check the power
switch and display to ensure they
function correctly.
Powering up your REEL
To turn on the scooter, press and hold the power button for 3 seconds. The
display will then power up. To turn on the light, ensure your REEL scooter is
turned on and press the power button once. The light icon will appear on the
display when the light is on. To switch between driving modes, press the power
button twice. The display will then show which driving mode is selected.
8 Performance + Electric Scooter User Manual
Folding & Carrying.
Folding your REEL Scooter Safely
Make sure the electric scooter is turned off before
attempting to fold. Holding the front pole, loosen the
lock lever by twisting to your right. This will release the
lever that is pointing upwards. Pull this lever down. The
front pole can then be lowered, allowing the scooter to
fold. Once folded, attach the clip (found near the bell on
the handlebar) to the clamp on the rear wheel mudguard.
To unfold the scooter, unhook the clip attached to the
back wheel mudguard. Slowly elevate the front pole to a
standing position and lock both levers in place.
Charging your REEL Scooter.
The charging port is located underneath the foot plate.
1. Open the cover and
connect the charger.
Important: Close the cover once the charger has been disconnected.
Only use the REEL charger provided when charging the scooter.
Carrying your REEL Scooter
The scooter should only be carried using the locked
front pole. This can be done with one or two hands.
2. Once charging is
complete, remove
the charger. Ensure
cap is closed after
charging.
© 2021 | All rights reserved. 9
Getting Started.
REEL always recommends the use of safety equipment such as a
helmet, knee pads and gloves.
4. To slow down,
release pressure off the
accelerator. The energy
recovery system will
start, helping gradually
slow the scooter down.
To stop faster, apply
gradual pressure to the
brake lever.
5. To turn, lean your
body slightly into the
direction of the turn,
whilst gradually moving
the handlebars in the
same direction. (e.g, for
a left turn, lean the body
slightly to the left while
gradually turning the
handlebars to the left).
1. Turn on your REEL
scooter and check
the battery has
sufficient charge.
2. To start, kick off with
one foot on the floor.
3. To start, kick off with
the foot on the floor. Once
the scooter is moving,
press down on the throttle
to start the electric motor.
10 Performance + Electric Scooter User Manual
Safety Instructions.
1. It’s advised to avoid riding in the rain. 2. Whilst riding, you should slightly bend
your knees to allow for better control
when going over rough terrain. If you are
travelling on a rough road you should
stick to a low speed (5-10km/h).
3. It’s advised not to ride when passing
through doorways.
4. Do not add speed when
descending a hill.
© 2021 | All rights reserved. 11
5. While walking alongside the scooter
do not press the speed button.
6. While riding, always try and avoid
potholes, drains, tramlines and
other obstacles.
7. You should not attach any
heavy objects to the front of the
handlebar pole - as this will make
the scooter unbalanced.
8. While moving, keep both feet
on the scooter.
12 Performance + Electric Scooter User Manual
Prevent Dangerous Riding.
1. You must not ride your scooter on any
high-speed roads or motorways.
2. You should avoid turning sharply
where there is a large number of other
vehicles and pedestrians.
3. You should not drive through puddles. 4. Never ride with more than one person
on the scooter at a time.
© 2021 | All rights reserved. 13
5. Do not tread on the mudguard above
the back wheel.
6. Do not touch the drum brake
(caution - drum brake can get very hot).
7. Do not remove your hands from the
handlebar; you should have both hands
holding the handlebars whilst riding.
8. Do not ride your scooter up and down
steps or attempt to jump over obstacles.
14 Performance + Electric Scooter User Manual
Maintenance and Storage.
Cleaning & Storing your REEL scooter
Before cleaning the scooter, the charging port must be covered using the battery cap
to avoid water entering the scooter and causing serious damage.
If you find any marks or mud on the body of the scooter, use a soft, damp cloth to wipe
the scooter down. If there is excess mud on the scooter, use a small brush to remove
before wiping down with a damp cloth. After cleaning make sure to wipe down again
with a dry cloth to remove moisture from the scooter.
Warning: Do not use alcohol, petrol, kerosene, chemical solvents or other corrosive
solutions to clean the scooter. These chemicals and solutions will cause serious
damage to the scooter body and the internal elements of the scooter if used.
Do not wash the electric scooter using pressurised water.
If the scooter is not being used it should be stored in a dry, cool place. If the scooter is
left exposed to extremely high temperatures or low temperatures, this can cause rapid
ageing of the scooter body, wheels and battery life.
Maintenance of REEL scooter battery
1. Do not use batteries from other brands as this could cause damage to the internal
electrical systems.
2. Do not open or disassemble the battery to prevent the danger of an electric shock.
3. You must only use the REEL charger provided with the scooter. If this is lost, contact
us for a replacement. Using any other charger could cause irreversible damage and
risk of fire.
4. Batteries must be disposed of properly to avoid highly hazardous materials entering
the ecosystem, killing wildlife and polluting the water. For this reason, they should not be
placed in a general waste bin.
© 2021 | All rights reserved. 15
5. After each use of the electric scooter, the scooter should be charged to prolong its
life-span.
6. Do not store the electric scooter battery where temperatures exceed 30°C or 0°C
(e.g. do not leave the battery in a car during the summertime).
7. Never leave the battery near a fire. Lithium-ion batteries are highly flammable.
8. If the battery is exposed to high temperatures, it will overheat and deteriorate,
which could result in a fire.
9. If the electric scooter has not been charged for a prolonged time of up to 30 days,
make sure to charge the battery and store it in a cool, dry place. The battery mustn’t
be left uncharged for over 60 days, otherwise, the battery health is jeopardised and is
likely to fail (not covered by our warranty services).
10. The electric scooter will generally perform better and ride for a greater distance
in average outdoor and indoor temperatures; if the scooter is used in temperatures
below 0°C its performance will decrease.
11. At -20°C the distance the electric scooter will be able to travel will decrease and
be half or less than the distance of riding in average temperatures.
12. A fully charged electric scooter runs about 120-180 days of standby time. The
battery has a smart chip that stores information about the charging history. If the
battery is not being fully charged this can cause serious damage to the battery and
could result in being unchargeable. This type of damage is not covered by our warranty
service.
Caution: Unauthorised individuals should not dismantle the device, as this could
result in an electric shock or serious injury due to the short circuit system.
16 Performance + Electric Scooter User Manual
Safety Recommendations.
1. Laws differ by jurisdiction or country on the riding of electric scooters. You must
always follow the law of the region in which you intend to ride your REEL scooter. It
may be illegal to ride your REEL scooter in public places, public highways or public
land. Reference to these areas below does not mean you can ride your REEL scooter
in those areas. Head to ridereel.co.uk/escooterlaw for more information around the
law on riding electric scooters in the U.K.
2. Before riding your REEL, you should understand and comply with all recommended
safety precautions. It’s important to bear in mind the possibility of collision and injury
due to riding in close proximity to pedestrians, cyclists and motor vehicles. You should
monitor your speed to avoid serious accidents; the higher the speed of the scooter the
greater the braking distance. On smooth surfaces the braking may cause skidding of
the scooter, resulting in loss of balance and even injury. Therefore, whilst riding your
REEL you should be vigilant to adhere to an appropriate speed; keep your distance
from pedestrians and/or with other vehicles.
3.Whileriding yourREEL, respectthe rights of pedestrians. Reducespeed when passing
them and go to the opposite side of where they are walking to allow as much space as
possible. Make use of the bell to make pedestrians aware of your presence where relevant.
4. There may be legal restrictions or prohibitions when using an electric scooter on public
highways and footways, please abide by local laws and regulations when using this product.
5. You should not lend your REEL to others who do not know how to drive a scooter.
Please spend time teaching a friend how to use the scooter before allowing them to ride it.
You should also ensure the person riding has the correct safety gear on before riding.
6. You should inspect your REEL before each use; checking for damage, flat tyres,
signs of excessive wear and abnormal sounds when powering up and/or riding. If you
instruct you further.
© 2021 | All rights reserved. 17
Making Minor Adjustments.
Adjusting the handlebars
If the steering is not aligned,
use the supplied allen key to tighten
the two screws near the folding
mechanism on the bar.
Adjusting the brake sensitivity
If the brakes are too sensitive, use
an allen key to loosen by rotating
the screws anti-clockwise to relieve
tension from the brake disc. If the brake
requires more sensitivity, use the allen
key to tighten the brakes by rotating the
screws clockwise.
What you’ll need:
Allen Key (provided)
18 Performance + Electric Scooter User Manual
Operating Parameters.
OPERATING NAME REEL PERFORMANCE +
Dimensions Length x Width x Height (cm) 109.5 x 42 x 114.5
Folded: Length x Width x Height (cm) 109.5 x 42 x 49.5
Weight Net weight (kg) 22
Conditions
Max load (kg) 120
Recommended user’s age 16+
Recommended user’s height (cm) 130 - 200
Main
Max speed km/h (mph) 25 (15.5)
Possibility in average condition (km) 35 - 40
Maximum slope (%) 17
Operating temperature range (˚C) 0 to 30
Temperature of storage (˚C) 0 to 30
Waterproof level IPX4
Battery
Rated voltage (VDC) 36V
Max voltage of charging (VDC) 42V
Smart battery
Management system
Stress, insufficient
voltage, short circuit,
auto sleep/wake up,
overheating protection,
control of battery usage.
Motor Rated power (W) 350
Power
Adaptor
Rated power (W) 85
Rate input voltage (VAC) 100-240V
Rated output voltage (VDC) 42V
Rated current (A) 1.5
Certificated CE, RoHS
Charging time (H) Est. 7 - 8h
© 2021 | All rights reserved. 19
We’re here to help you get riding.
Visit ridereel.co.uk/howto to see a step-by-step
video demonstration for your REEL. Alternatively,
get in touch by webchat, email or phone using the
contact details on the back of this page.
Need a little push?
SCAN ME
20 Performance + Electric Scooter User Manual
Chat with us at
ridereel.co.uk
info@ridereel.co.uk
0115 6660699
3-4 Nunn Brook Rd, Huthwaite,
Sutton-in-Ashfield NG17 2HU
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