Regency Gas Insert E21-NG3 Quick start guide

WARNING:
Iftheinformationintheseinstructionsarenotfollowedexactly,
a fire or explosion may result causing property damage,
personal injury or loss of life.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical switch:
do not use any phone in your
building.
Immediately call your gas supplier
from a neighbour's phone. Follow
the gas supplier's instructions.
If you cannot reach your gas
supplier, call the fire department.
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
918-671c
MODELS: E21-NG3 Natural Gas E21-LP3 Propane
E21 Gas Insert
01/17/12
Owners &
Installation Manual
Tested by: Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
www.regency-fire.com

2Regency®E21-3 Gas Fireplace Insert
CONGRATULATIONS!
You are the owner of a state-of-the-art Gas Insert by:
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD.
TheRegency®GasFireplaceSeries hasbeendesignedtoprovideyouwithall thewarmthandcharm
of a fireplace, at the flick of a switch. The models E21-NG3 and E21-LP3 of this series have been
approved by Warnock Hersey for safety. As it also bears our own mark, it promises to provide you with
economy, comfort and security for many trouble free years to follow. Please take a moment now to
acquaint yourself with these instructions and the many features of your Regency®Fireplace.

Regency®E21-3 Gas Fireplace Insert 3
INSTALLATION
40-1/8"
22-11/16"
Low Profile Faceplate Dimensions
9-7/8”
51
* Standard size shown, custom size also available.

4Regency®E21-3 Gas Fireplace Insert
TABLE OF CONTENTS
SAFETY LABEL
Serial No. Decal ...........................................................4
REQUIREMENTS
MA Code - CO Detector ................................................5
INSTALLATION
Before You Start ............................................................7
Important Message ......................................................8
General Safety Information............................................8
Policy for Solid Fuel Burning & Factory Built Fireplaces9
Installation Checklist......................................................9
Minimum Fireplace Clearances.....................................9
Clearances to Combustibles........................................10
Gas Connection...........................................................11
High Elevation .............................................................11
Wiring Diagrams..........................................................12
Flue Connector Installation .........................................13
Gas Pipe Pressure Testing..........................................14
Offset Flue Adaptor......................................................14
Venting.........................................................................14
Combustion and Ventilation Air....................................14
Valve Description.........................................................15
Test for Flue Spillage...................................................15
Optional Brick Panel....................................................15
Gas Insert Aeration system ........................................15
Log Set Installation......................................................16
Faceplate & Trim Installation.......................................20
Flush Glass.................................................................21
Flush Louvers..............................................................21
Optional Bay Front.......................................................22
Bay Louvers.................................................................22
Conversion from NG to LP ..........................................23
Full Screen doors ........................................................26
Low profile faceplate installation..................................28
Low profile hearth trim installation...............................30
Remote Control ...........................................................31
Wall Switch..................................................................31
Wall Thermostat ..........................................................31
Final Check..................................................................32
OPERATING INSTRUCTIONS
Operating Instructions ................................................32
Lighting Procedure ......................................................32
Shutdown Procedure...................................................32
First Fire ......................................................................32
Copy of Lighting Plate Instructions .............................33
Automatic Convection Fan Operation..........................34
Normal Operating Sounds of Gas Appliances.............34
MAINTENANCE
Maintenance Instructions.............................................34
Log Replacement ........................................................34
Glass Gasket...............................................................34
Gold-plated Accessories..............................................34
Door Glass Replacement ............................................35
Removing Valve Assembly..........................................35
Removing the Fan.......................................................35
PARTS LIST
Main Assembly ............................................................36
Burner Assembly & Log Set.........................................37
Bay & Flush Front Assembly .......................................38
Low profile faceplate ...................................................39
Faceplate Assembly ....................................................39
WARRANTY
Warranty ....................................................................44

Regency®E21-3 Gas Fireplace Insert 5
SAFETY LABEL
This is a copy of the label that accompanies
each Regency®Gas Insert. We have printed
a copy of the contents here for your review.
The safety label is located on the front inside
baseof the unitvisiblewhenthe bottom louver
is open.
Note: Regency® units are constantly being
improved.Checkthelabelontheunit
and if there is a difference, the label
on the unit is the correct one.
Please note that with the addition
of thermostat control and outside
combustion air supply, this unit is
approved for bedroom installations.
Listed: VENTED GAS FIREPLACE HEATER Tested to: ANSI Z21.88a-2007/CSA-2.33a-2007, CGA 2.17-M91 Gas fired appliance for use at high altitude. Certified for/Certifee pour: CANADA and U.S.A. 4001172
Model/
Modele:
DO NOT REMOVE THIS LABEL/ NE PAS ENLEVER CETTE ÉTIQUETTE
327
Serial No./
No de Serie
918-672b
Minimum Clearances to Combustibles/ Degagement Minimum Des Materiaux Combustibles: Side of unit to wall / Cote: A 9"/229mm Top of unit to mantle / Au dessus: B 14"/355mm
MADE IN CANADA / FABRIQUE AU CANADA FPI Fireplace Products International Ltd., Delta, B.C., Canada
FIREPLACE INSERT: E21-NG3 E21-LP3 APPAREIL FONCTIONNANT CONCU POUR
Natural Gas (Naturel Gaz) Propane ETRE INSERE DANS UN FOYER Minimum supply pressure 5.0" WC/C.E. (1.25 kPa) 12.0" WC/C.E. (2.99 kPa) Pression d’alimentation minimum Manifold pressure high 3.8" WC/C.E. (0.95 kPa) 11.0" WC/C.E. (2.74 kPa) Pression tublure d'échappement élevée Manifold pressure low 1.1" WC/C.E. (0.27 kPa) 2.9" WC/C.E. (0.72 kPa) Pression tublure d'échappement basse Altitude 0-2000 ft. 2000 - 4500 ft. 0-4500 ft. L'altitude (0 - 610m) (610 - 1372m) (0-1372m) Orifice size 43 DMS 44 DMS 54 DMS Grandeur de l’injecteur Maximum input 23,500 Btu/h 22,000 Btu/h 22,500 Btu/h Debit calorifique maximum Minimum input 11,750 Btu/h 11,000 Btu/h 11,250 Btu/h Debit calorifique minimum
Duplicate Serial No.
NOT FOR USE WITH SOLID FUEL. NE PAS UTILISER AVEC DU COMBUSTIBLE SOLIDE.
For installation into a vented non-combustible fireplace, listed factory built fireplace. This vented gas fireplace heater is not for use with air filters. Ne peut etre installe que dans un foyer non combustible muni d'un event. Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation. WARNING: This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction. ELECTRICAL SUPPLY/ALIMENTATION ELECTRIQUE:115V60HZ less than/Moins de 2 AMP.
E21-NG3 E21-LP3
327
FortheState of Massachusetts, installation
and repair must be done by a plumber or
gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible
connectors shall not exceed 36 inches in
length.
For the State of Massachusetts, the appli-
ances individual manual shut-off must be a
t-handle type valve.
The State of Massachusetts requires the
installation of a carbon monoxide alarm in
accordancewithNFPA720andaCOalarm
withbatterybackupinthesameroomwhere
the gas appliance is installed.

6Regency®E21-3 Gas Fireplace Insert
REQUIREMENTS
5.08: Modifications to NFPA-54, Chapter 10
(2) Revise 10.8.3 by adding the following additional requirements:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than
seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall
be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is
installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure
served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of
qualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon
monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of
thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions
shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight
(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The
sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by
the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or
structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the
instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies
"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and
detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions,
all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of
the installation.
MA Code - CO Detector
(for the State of Massachusetts only)

Regency®E21-3 Gas Fireplace Insert 7
INSTALLATION
BEFORE YOU START
Safe installation and operation of this appliance
requirescommonsense,however,wearerequired
by the Canadian Safety Standards and ANSI
Standards to make you aware of the following:
CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED
ON OR NEAR THE APPLIANCE.
CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURES, ESPE-
CIALLY THE FIREPLACE GLASS, AND
SHOULD STAY AWAYTO AVOID BURNS
OR CLOTHING IGNITION.
INSTALLATION AND REPAIR SHOULD
BE DONE BY AN AUTHORIZED
SERVICE PERSON. THE APPLIANCE
SHOULD BE INSPECTED BEFORE
USE AND AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING, BEDDING
MATERIAL, ETC.IT IS IMPERATIVETHAT
CONTROL COMPARTMENTS,BURNERS
AND CIRCULATING AIR PASSAGEWAYS
OF THE APPLIANCE BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED
OUT OF TRAFFIC AND AWAY FROM
FURNITURE AND DRAPERIES.
WARNING: FAILURE TO INSTALL THIS
APPLIANCE CORRECTLY WILL VOID
YOUR WARRANTY AND MAY CAUSE A
SERIOUS HOUSE FIRE.
YOUNG CHILDREN SHOULD BE CARE-
FULLY SUPERVISED WHEN THEY ARE
IN THE SAME AREA AS THE APPLI-
ANCE. TODDLERS,YOUNG CHILDREN
AND OTHERS MAY BE SUSCEPTIBLE
TO ACCIDENTAL CONTACT BURNS. A
PHYSICAL BARRIERS IS RECOMMEND-
ED IFTHERE ARE AT RISK INDIVIDUAL
INTHE HOUSE. TO RESTRICT ACCESS
TO A FIREPLACE OR STOVE, INSTALL
AN ADJUSTABLE SAFETY GATE TO
KEEP TODDLERS, YOUNG CHILDREN
AND OTHER AT RISK INDIVIDUALS OUT
OF THE ROOM AND AWAY FROM HOT
SURFACES.

8Regency®E21-3 Gas Fireplace Insert
INSTALLATION
IMPORTANT MESSAGE
SAVE THESE
INSTRUCTIONS
The Regency®Gas Fireplace must be installed in
accordance with these instructions. Carefully read
all the instructions in this manual first. Consult the
"authorityhavingjurisdiction"todeterminetheneed
fora permit prior tostartingtheinstallation. It is the
responsibilityoftheinstallertoensurethisfireplace
is installed in compliance with the manufacturer's
instructions and all applicable codes.
GENERAL SAFETY
INFORMATION
1) The appliance installation must conform with
local codes or, in the absence of local codes,
with the current Canadian or National Gas
Codes,CAN1-B149orANSIZ223.1Installation
Codes.
2) The appliance when installed, must be electri-
callygroundedinaccordancewithlocalcodes,
orintheabsenceoflocalcodeswiththecurrent
NationalElectricalCode,ANSI/NFPA70orCSA
C22.1 Canadian Electrical Code.
3) See general construction and assembly in-
structions. The appliance and vent should be
enclosed.
4) Thisappliancemustbeconnectedtothespeci-
fied vent and termination cap to the outside of
the building envelope. Never vent to another
room or inside a building. Make sure that the
vent is installed as per Venting instructions.
5) Thisappliancemayonlybeinstalledinavented,
solid fuel burning masonry, listed factory built
fireplace, or zero clearance kit part # 530-936.
6) ThisapplianceisListedforbedroom installations
when used with a Listed Millivolt Thermostat.
Some areas may have further requirements,
check local codes before installation.
7) ThisapplianceisListedforAlcoveinstallations,
maintain minimum Alcove clearances as
follows, minimum ceiling height of 53-1/2",
minimum width of 48" and a maximum depth
of 36".
8) This unit is not approved for installation into a
mobile home.
9) Inspect the venting system annually for block-
age and any signs of deterioration.
10) Any safety glass removed for servicing must
be replaced prior to operating the appliance.
11) To prevent injury, do not allow anyone who is
unfamiliarwiththeoperationtousethefireplace
insert.
12) Wear gloves and safety glasses for protection
while doing required maintenance.
13) Ensure adequate combustion and ventilation
air.
14) Underno circumstances shouldthisappliance
be modified. Parts that have to be removed for
servicingshouldbereplaced prior to operating
this appliance.
15) Installation and any repairs to this appliance
should be done by a qualified service person.
Aprofessionalservicepersonshouldbecalled
to inspect this appliance annually. Make it a
practice to have all of your gas appliances
checked annually.
16) Do not slam shut or strike the glass door.
17) Undernocircumstancesshouldanysolidfuels
(wood,paper, cardboard, coal, etc.) be used in
this appliance.
18) The appliance area must be kept clear and
freeofcombustiblematerials,(gasesandother
flammable vapours and liquids).
19) Do not use this appliance if any part has been
underwater. Immediatelycalla qualified serv-
ice technician to inspect the appliance and to
replaceanypartoftheelectricalcontrolsystem
and any gas control which has been under
water.
20) WARNING: Failure to position the
partsin accordancewith thediagrams
in this manual or failure to use only
parts specifically approved with this
appliance may result in property
damage or personal injury.
21) WARNING:Operationofthisappliance
when not connected to a properly
installed and maintained venting
system or tampering with the blocked
vent shut-off system can result in
carbon monoxide (CO) poisoning and
possible death.
Emissions from burning wood or gas could
contain chemicals known to the State of
California to cause cancer, birth defects or
other reproductive harm.

Regency®E21-3 Gas Fireplace Insert 9
INSTALLATION
13-1/8” (333mm)
Low prole faceplate
POLICY FOR SOLID
FUEL BURNING &
FACTORY BUILT
FIREPLACES
TheRegency®E21maybe installedandvented
intoanysolidfuelfireplacethathasbeeninstalled
in accordance with the National, Provincial and
local building codes and is constructed of non-
combustible materials.
1) Installer must mechanically attach the sup-
plied label to the inside of the firebox of the
fireplace into which the gas fireplace insert
is installed.
2) Do not cut any sheet-metal parts of the
fireplace, in which the gas fireplace insert
is to be installed.
3) Ifthefactory-builtfireplacehasnogasaccess
hole(s) provided, an access hole of 1-1/2"
(37.5mm) or less may be drilled though the
lowersidesorbottomofthefireboxinaproper
workmanshiplikemanner.Thisaccesshole
must be plugged with a non-combustible
insulationafterthegassupply linehasbeen
installed.
4) Thefireplacefluedampercanbefullyblocked
open or removed for installation of the gas
fireplace insert.
5) The fireplace and fireplace chimney must
be clean and in good working order and
constructed of non-combustible materials.
6) The chimney cleanouts must fit properly.
7) Refractory (firebricks), glass doors, screen
rails, screen mesh and log grates can be
removedfrom the fireplacebeforeinstalling
the gas fireplace insert.
8) Smoke shelves, shields and baffles may be
removedifattachedbymechanicalfasteners.
If any part is removed it must not weaken
the structural integrity of the factory built.
9) Trim panels or surrounds shall not seal
ventilation openings in the fireplace.
MINIMUM FIREPLACE
CLEARANCES
Diagramshowstheminimumfireplaceopening
required to be able to install the Regency®gas
fireplace insert.
INSTALLATION
CHECKLIST
1) Locate your appliance. Refer to the "Clear-
ances to Combustibles" and "Minimum
Fireplace Clearances" sections.
2) Makegasandelectricalconnections.Refer
to the "Gas Connection" section.
Testthepilot.Mustbeasperdiagraminthe
"Valve Description" section.
3) Install Flue Connector. Refer to the "Flue
Connector Installation" section.
4) Install vent. Refer to the "Venting" section.
5) Test Gas pressure. Refer to the "Gas Pipe
Pressure Testing" section.
Check aeration. Refer to the "Gas Insert
Aeration System" section.
6) Test for flue spillage. Refer to the "Test for
Flue Spillage" section.
7) Installstandardandoptionalfeatures. Refer
to the following sections where applicable:
a. Brick Panel
b. Faceplate & Trim
c. Flush Glass
d. Flush Louver
e. Full Screen Doors
f. Remote Control
g. Wall Switch
h. Wall Thermostat
8) Final check. Refer to the "Final Check"
section.
Before leaving this unit with the customer,
the installer must ensure that the appliance is
firing correctly and operation fully explained to
customer.
This includes:
1) Clockingtheappliancetoensurethecorrect
firingrate(ratenotedonlabel) after burning
appliance for 15 minutes.
2) Ifrequired,adjustingtheprimaryairtoensure
that the flame does not carbon. First allow
the unit to burn for 15-20 min. to stabilize.
3) Ensurethattheapplianceisventingcorrectly.
CAUTION: Anyalterationtotheproductthat
causes sooting or carboning that results
in damage is not the responsibility of the
manufacturer.
"WARNING: This fireplace has been
convertedforusewith a gas fireplace insert
onlyandcannotbeusedforburningwoodor
solidfuelsunlessalloriginalpartshavebeen
replaced, and the fireplace re-approved by
the authority having jurisdiction."
Note:Ifyouareinstallingthe3"offsetflueadaptor
(532-920) , the minimum fireplace dimensions
are as follows:
Width (at front): 29-1/8" (740mm)
Depth: 17" (381mm)
Height: 18-5/8" (473mm)

10 Regency®E21-3 Gas Fireplace Insert
INSTALLATION
CLEARANCES TO COMBUSTIBLES
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The minimum clearance from the side of the appliance to a combustible
side wall is 9 inches (229mm). The minimum clearance from the top of
the louver to a combustible mantel is 14 inches (356mm). The minimum
height from the top of the louver to the ceiling is 36 inches (914mm).
Note: Anon-combustible mantelmaybeinstalledat a lowerheight
if the framing is made of metal studs covered with a non-
combustible board.