RemGuard RemVu 2 User manual

RemVu 2
www.remguard.com
Setting the standard for remotely monitored CCTV.
7735
7782
Installation Guide

RemGuard ©2011
2
RemVu2
Contents
Introduction ......................................................................3
Features...........................................................................4
Introduction ......................................................................7
Installation........................................................................8
Installation Details..........................................................17
Troubleshooting .............................................................20
Specication ..................................................................21
Index ..............................................................................23

RemGuard ©2011
3
RemVu2
Introduction
What is the…
RemVu2 ?
At RemGuard we understand that no two security installations are the same. Unlike many other providers of
remotely monitored CCTV our latest RemVu2 is actually designed, developed and produced in-house. As a
result when the equipment is installed on site it is uniquely congured to meet your individual requirements.
Our highly skilled technical engineers can programme in features so, for example, gates can be opened
automatically or staff can enter a site via a specic route at key times without comprising the security of the
overall site.
The RemVu2 provides advanced CCTV features within a highly scalable, modular architecture, which when
combined with our BS8418 accredited remote monitoring solution makes the perfect security package for
any residential or commercial business requirement.
The RemVu2 is composed of a video server or VSRV which handles video compression, networking and
transmission, and a communicator or ECOM which handles all alarm inputs, outputs, communication, and
interface to STU.
For further information, please visit the website:
www.remguard.com

RemGuard ©2011
4
RemVu2
Features
• DigitalVideoRecorderwithIntegratedAlarmPanel
• DesignedspecicallyforintegrationwithRemoteVideoReceivingCentres(RVRC)
• 16camerainputswithloopthrough
• 200pps(upto4CIF)withadditionalcodecs
• 1TBofinternalstorage
• 30individualEndofLine(EoL)tamperproofalarmcontacts
• 8normallyopenrelays,2dualchangeoverheavydutyrelays
• Webbasedcongurationallowssystemadjustmentswithouttheneedforsitevisits
• BS8418Compliant
• Programmableentry/exitroutesandtimes,partsetzones
• Remotealarmtransmission
• CantransmitoverADSL,LANor3GConnections
• Remotenetworkaccesstoliveorrecordedimages
• MultiModeRecording-Dynamically-switchableresolution,record-rate&compression(MPEG-4/
JPEG)settingsforplaybackofimages
• TransCoding-HighqualityrecordingwithsimultaneousvideotransmissionusingMPEG4or
JPEGforplayback
• Internalfanfortemperaturecontrol
• Internalbackupbatterycapability

RemGuard ©2011
5
RemVu2
ImportantSafeguards
Read Instructions
Allthesafetyandoperatinginstructionsshouldbereadbeforetheunitisoperated.
Power Sources
Thisunitshouldbeoperatedonlyfromthetypeofpowersourceindicatedonthemanufacturer’slabel.
Servicing
Donotattempttoservicethisunityourselfasopeningorremovingcoversmayexposeyoutodangerous
voltageorotherhazards.
Referallservicingtoqualiedservicepersonnel.
Ventilation
Ensureunitisproperlyventilatedtoprotectfromoverheating.
Allthesafetyandoperatinginstructionsshouldbereadbeforetheunitisoperated.
Topreventreorshockhazard,donotexposethisequipmenttorainormoisture.Thelightningashwith
arrowheadsymbolwithinanequilateraltriangleisintendedtoalerttheuserofthisequipmentthatthereare
dangerousvoltageswithintheenclosurewhichmaybeofsufcientmagnitudetoconstituteariskofelectric
shock.
ThisisaclassAproduct.Inadomesticenvironmentthisproductmaycauseradiointerferenceinwhichcase
theusermayberequiredtotakeadequatemeasures.
Lightning Strike
Theunithassomein-builtprotectionforlightningstrike,howeveritisrecommendedthatisolation
transformersbettedtothesysteminareaswherelightningisacommonoccurrence.
Regulatory Notes and FCC and DOC Information
(USAandCanadianModelsOnly)
Warning:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainst
harmfulinterferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructionmanual,maycauseharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasetheuserwillberequired
tocorrecttheinterferenceattheirownexpense.
Ifnecessary,theusershouldconsultthedealeroranexperiencedradio/televisiontechnicianforcorrective
action.TheusermayndthefollowingbookletpreparedbytheFederalCommunicationsCommission
helpful:“HowtoIdentifyandResolveRadio-TVInterferenceProblems”.
ThisbookletisavailablefromtheUSGovernmentPrintingOfce,Washington,DC20402,
StockNo.004-000-00345-4.

RemGuard ©2011
6
RemVu2
ThisreminderisprovidedtocalltheCCTVsysteminstaller’sattentiontoArt.820-40oftheNECthat
providesguidelinesforpropergroundingand,inparticular,speciesthatthecablegroundshallbe
connectedtothegroundingsystemofthebuilding,asclosetothepointofcableentryaspractical.
CE Mark
IfthisproductismarkedwiththeCEsymbolitindicatescompliancewithallapplicabledirectives.
Directive89/336/EEC.
A‘DeclarationofConformity’isheldatRemGuardLtd.,
1200DaresburyPark,Daresbury,Cheshire,WA44HS,UK.
Choosing a location for installation
• EnsuretheRemVu2isproperlyventilatedtoprotectfromoverheating.
• Ensurethereisa3cmgaponbothsidesoftheunit.
• Ensuretheunitisnotlocatedanywhereitcouldbesubjecttomechanicalshocks.
• Theunitshouldbelocatedinanareawithlowhumidityandaminimumofdust.Avoidplaceslike
dampbasementsorloftspaces.
• Iftheunitistobeinstalledinaclosedassembly,themaximumoperatingtemperaturemustnot
exceed40°C(104°F).
• Ensurethereisreliableearthingofthemainsoutletwhenttedtosupplyconnections(otherthan
directconnectiontothebranchcircuit).
• Anybranchcircuitsupplyingtheunitmustberatedat15Amps.
• Itisrecommendedthatanuninteruptablepowersourcebeconnectedtotheunitincaseofpower
failure(toensurecontinuousoperationoftheunit).

RemGuard ©2011
7
RemVu2
Introduction
The RemVu2 consists of a video server (VSRV) which handles video compression, networking and
transmission, and a communicator (ECOM) which handles all alarm inputs, outputs, communication and
interface to STU.
The RemVu2 has been designed as a single unit with the communicator board mounted above the video
server board.
All video connections are via the BNC inputs.
The PSU is mounted in the case. Mains power is supplied to the PSU via a cable passed through the gland
in the housing.
An optional 12V battery can be connected to the ying leads using the 1/4” spade sockets.
The 1TB hard drive is connected via SATA to the VSRV board. Power is drawn from the ECOM board.
RearPanelconnections
16 Input model
Video
VID1toVID16 75ΩBNCcompositevideoinputs1Vpk-pk(withloop
throughavailable)
MONA 75ΩBNCcompositemonitoroutput,1Vpk-pk
MON SpotMonitoroutput
Audio
AUD1&2IN RCA(phono)socket,8KHz/16KHz/22KHzsampling75Ωinput
impedance,1Vpk-pk
AUD1&2OUT RCA(phono)socket,linelevel<100Ωoutputimpedance,1Vpk-pk
amplicationrequired
Data
USB 2xUSB2.0connectors
NET1 RJ45Ethernetnetworkconnector,10/100Mb/sEthernetNetwork

RemGuard ©2011
8
RemVu2
Installation
Externalconnections
All connections to the lower board within the enclosure are made via the back panel. The upper board
houses connections to the alarms, relays and STU outputs. It is not necessary to remove the upper board
within the enclosure.
Step 1 - Monitor
USB
NET1 AUDIO AUDIO
OUT
OUT
VID 1MON
B
VID 2 VID 3
A
VID 13VID 8VID 6
VID 4
VID 5 VID 7 VID 9 VID 10 VID 12VID 11 VID 14 VID 15 VID 16
Theunitsupportsamainmonitorvia‘MonA’andaspotmonitorviaBNClabelled‘MonB’.
Step 2 - Connecting Video
USB
NET1 AUDIO AUDIO
OUT
OUT
VID 1MON
B
VID 2 VID 3
A
VID 13VID 8VID 6
VID 4
VID 5 VID 7 VID 9 VID 10 VID 12VID 11 VID 14 VID 15 VID 16
ConnectionsforallvideoinputsareviaBNCconnectors.Connectcamerastothevideoinputs,startingfrom
input 1.
5.12

RemGuard ©2011
9
RemVu2
Step 3 - Wiring the Power Supply
ConnectthePSUmountedinthehousingviatheglandinthehousingtoafusedspurconnection.Tobe
compliantwithwiringregulationsinsomecountries,anAlarm/Securitydeviceshouldbeconnectedtoa
fusedspurandnotawalloutletsocket(checklocalregulationsbeforeinstallation).
Anoptional12voltbatteryshouldbeconnectedtotheyingcableswith¼inchspadesockets.

RemGuard ©2011
10
RemVu2
Step 4 - Connecting to the Network or a PC
USB
NET1 AUDIO AUDIO
OUT
OUT
VID 1MON
B
VID 2
VID 3
A
VID 13VID 8VID 6VID 4 VID 5 VID 7 VID 9 VID 10 VID 12VID 11 VID 14 VID 15 VID 16
OnestandardRJ45connectorisprovidedtoenabletheRemVu2tobeattachedtoanetwork.APatchcable
shouldbeusedtoconnectintoahuborswitch.IfadirectconnectiontoaPCisrequiredthenacrossover
cable should be used.
TheunitsupportsanEthernetRJ-4510/100Mbpsauto-detectingnetworkport.UseaCAT5cabletoconnect
theEthernetRJ-4510/100MbpsconnectionmarkedNET1tothenetwork.
TheunitisnormallyconguredwithastaticIPaddress192.168.0.250.
Step 5 - Connecting Audio
USB
NET1 AUDIO AUDIO
OUT
OUT
VID 1MON
B
VID 2 VID 3
A
VID 13VID 8VID 6VID 4 VID 5 VID 7 VID 9 VID 10 VID 12VID 11 VID 14 VID 15 VID 16
Theunitsupportsaudiooutformessages,thereisalineleveloutputtodriveanexternalamplierandthere
areon-boardspeakerconnections.
TheconnectormarkedAUD1OUTisforaudiomessagestotheamplier.
Theonboardspeakersconnectionsareviaspkr1+andspkr1-connectionsontheterminalblockshownin
theimagebelow

RemGuard ©2011
11
RemVu2
InternalAlarmConnections
All alarm connections are made to the internal board. To access this, remove the 5 (ve) securing screws on
the cover of the RemVu2 enclosure
Step 6 - Alarms / Relays
Alarms
Theunitsupportsthirtynormallyopen/closedEOLalarminputsviatheupperboard.

RemGuard ©2011
12
RemVu2
EOL Line inputs
End Of Line Circuitry
ThefollowingdescribestheEOLtamperalarmscircuitryneededwhenEOLhasbeencongured.There
shouldbetworesistivevalueswithinthetamperalarmcircuitry.Thesemustbelocatedinsidethealarm
device(furthestpointfromtheunit).
Open,theresistivevalueis6.8Kohms(1K+5K6).
Closed,theresistivevalueis1Kohms,asthecircuitdoesnotseethe5K6ohmresistor.
OpenCircuitTamper,theresistivevalueisinnityasthecircuithasbeencutandthereforeis‘open’.
ShortCircuitTamper,theresistivevalueis0Ohms.
AlarmunitswiredwithouttheEOLresistorcanonlyreporttwostates:
Shortcircuittamper(AlarmifcontactsareNormallyOpen)
Openconnectiontamper(AlarmifcontactsareNormallyClosed)
DeviceswhichdriveopencollectoroutputsorTTLdrivelevelscanonlyreporttheabovetwostates.
Relays
Eightlightdutyrelayoutputsareprovidedontheupperboard.Therelaysareoftheencapsulatedreedtype
and are rated at 12 VDC 500ma.

RemGuard ©2011
13
RemVu2
Light duty relays – troubleshooting
Therelaysarelightdutyandswitchamaximumloadof6watts.Loadsinexcessof6wattsmay“hold”the
relayon.IftheLEDcanbeseenswitchingandtherelayseemsbeheldon,itmaybeworthcheckingthe
loadpresentedtotherelaywithanammeter.
Iftheloadhasbeenexcessive,therelaymaybepermanentlydamagedandstuckintheclosedcontact
position.Inthiscasetherelaywouldhavetobereplaced.
Relay Connector
P10 P12
Pin Connection Pin Connection
Gnd Ground Gnd Ground
0 Relay1   4 Relay5
1 Relay2   5 Relay6
2 Relay3   6 Relay7
3 Relay4   7 Relay8
P20 P22
9 Relay9   10 Relay10

RemGuard ©2011
14
RemVu2
Step 7 - Serial Ports
Serialports1&2offersRS-232connectivityusedfordebugandPPP,serialport3&4offersRS-485
connectivity.
Key Port
1 SerialPort1
2 SerialPort2
3 SerialPort3
4 SerialPort4
Serialportshavetwomainuses:
1. ConnectingtwistedpairtelemetryforPTZcameras.
2. Debug operations.
RS232
RJ11Connectorsfor
DMKBC2keyboardand
DM485ALI16alarm
expander board.

RemGuard ©2011
15
RemVu2
RS485
6.1
Step 8 - STU Interface
Thereare7stuoutputsthatcanbewiredintotheRedcareorDualcomsystem.Thesearelocatedon
theboardasP6andP7.STUoutputscanbeconguredtodrivenumerousindications,commonlyline
connectionfailure,aquilapowerfailureandwatchdogfailure..
MALE
PIN 1 PIN 5
PIN 9

RemGuard ©2011
16
RemVu2
12V Supply
A12VsupplyisavailablefromTerminalP19,12V+isonthesecondpin(indicated).

RemGuard ©2011
17
RemVu2
Installation Details
Alarms
Inputlegend Detector/devicenumber&type Comment
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
 16
17
18
 19
20
21
22
23
24
25
 26
27
28
 29
 30  SystemSet/Unset

RemGuard ©2011
18
RemVu2
Relays
Input legend Detector / device number & type Comment
 1  Set/UnsetIndicator
2
3
4
5
6
7
8 Watchdog
9
10

RemGuard ©2011
19
RemVu2
STU Interface
Inputlegend STUconguredconnections Comment
 GND  Gnd
 STUPWR  Nottobeused
Input 1
Input 2
 GND  Gnd
 GND  Gnd
 GND  Gnd
 GND  Gnd
01 Fire alarm
 02  Personalattack
03 Intruder alarm
 04  Set/unsetindication
 05  Paknetfailure
 06  ISDNlinefailure
 07  Aquilapowerfailure
 08  LossofcommstoVSRV

RemGuard ©2011
20
RemVu2
Troubleshooting
Lightdutyrelays
Therelaysarelightdutyandswitchamaximumloadof6watts.Loadsinexcessof6wattsmay“hold”the
relayon.IftheLEDcanbeseenswitchingandtherelayseemsbeheldon,itmaybeworthcheckingthe
loadpresentedtotherelaywithanammeter.
Iftheloadhasbeenexcessive,therelaymaybepermanentlydamagedandstuckintheclosedcontact
position.Inthiscasetherelaywouldhavetobereplaced.
Audiotroubleshooting
Ifaudioisnon-operationalthroughaspeakerattacheddirecttothecommunicatorcheckthefollowing:
Cablingfromthecommunicatortothespeaker.
Checkthespeakerisa4or8ohmtype,notaspeakerorhornunitdesignedtobedrivenby100volt
line.
Audioampliertroubleshooting
This section presumes the amp and speaker arrangement is fully functional.
Loud hum from loudspeaker system:
Checkthatthecablefromthecommunicatortotheaudioampisgoodqualityscreenedcable,itshouldbe
anchoredatbothendstotheshellorshroudoftheconnector.
Ifthecablerunisquitelong,hummaybeinducedanyway.Tryturningthebasscontrolontheamplierto
theminimumsetting,itshouldnotaffectaudioquality.
Hissing noise from speakers:
AcertainlevelofhighfrequencynoisecanbepresentontheoutputofmanyCPUbasedproductsand
whileitisnegligibleonthecommunicator(effectivelythecircuitismutedwhennotinuse),ahighpowered
ampliermaymakeitnoticeable.
Checktheampliergainisnotsettoohighwithanaudiotesttransmission.(Rememberwhatsoundsquiet
bydaymaybeveryloudatnight.)
Backoffthetreblecontroluntilthehissreducestoanacceptablelevel(midpointorless),audioquality
shouldnotbeaffected.
Distortion:
Audiodistortionisusuallytheproductofsomethingbeingdriventoohard.
Atypicalexamplewouldbea100wattamplierdrivinga10wattspeaker.(Inthiscaseashortperiodof
distortionmaywellbefollowedbyalongsilence.)
Distortioncanalsobecreatedattheinputofanamplier.Theoutputlevelofthecommunicatorisat“line
level”andshouldberoutedtoalineinput.Micormicrophoneinputsareverysensitiveandfeedingtheline
outputofthecommunicatorintoamicrophoneinputwillresultindistortion.