Renogy PHOENIX 500 User manual

PHOENIX 500
Portable Power Station
Version A0

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APPLICABILITY
The User Manual applies to the following product:
•PHOENIX 500 Portable Power Station (RPS5080AA-PCS)
DISCLAIMER
• Renogy makes no warranty as to the accuracy, sufficiency, or suitability of information in the
User Manual because continuous product improvements are going to be made.
•Renogy assumes no responsibility or liability for losses or damages, whether direct, indirect,
consequential, or incidental, which might arise out of the use of information in the User Manu-
al.
•Renogy is not responsible or liable for the failures, damages, or injuries resulting from repair
attempted by unqualified personnel or improper installation and operation.
•The illustrations in the User Manual are for demonstration purposes only. Details may appear
slightly different depending on product revision and market region.
•Renogy reserves the right to change the information in the User Manual without notice.
COPYRIGHT
PHOENIX 500 Portable Power Station User Manual © 2022 Renogy. All rights reserved.
All information in the User Manual is subject to copyright and other intellectual property rights
of Renogy and its licensors. The User Manual may not be modified, reproduced, or copied, in
whole or in part, without the prior written permissions of Renogy and its licensors.
TRADEMARKS
The following are trademarks or registered trademarks of Renogy in the United States and other
countries:
RENOGY
All other trademarks in the User Manual are the property of their respective owners and their
use herein does not imply sponsorship or endorsement of their products or services. The unau-
thorized use of any trademark displayed in the User Manual or on the product is strictly prohibit-
ed.

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Important Safety Instructions
Please save these instructions.
The User Manual provides important operation and maintenance instructions for PHOENIX 500
Portable Power Station. Please read the User Manual carefully before operation and save it for
future reference. Failure to observe the instructions or precautions in the User Manual can result
in electrical shock, serious injury, or death, or can damage PHOENIX, potentially rendering it
inoperable.
█Symbols Used
The following symbols are used throughout the User Manual to highlight important information.
Indicates a potentially dangerous condition which could result in injury or death.
Indicates a critical procedure for safe and proper installation and operation.
Indicates an important step or tip for optimal performance.
█General Safety Information
•DO NOT immerse PHOENIX in water or leave it out in the rain.
•DO NOT puncture, drop, crush, penetrate, shake, strike, or step on PHOENIX.
•DO NOT open, dismantle, repair, tamper with, or modify PHOENIX.
•DO NO insert foreign objects into the casing or outlets of PHOENIX.
• Please remove all connections and turn PHOENIX off before cleaning it.
• DO NOT expose PHOENIX to direct flame.
• Please keep PHOENIX away from flammable or combustible materials.
•Please keep PHOENIX away from heating equipment.
•DO NOT touch the exposed electrolyte or powder if PHOENIX is damaged.
•DO NOT use PHOENIX with life support equipment or other medical equipment.
•Please keep PHOENIX out of the reach of young children.
•DO NOT dispose of PHOENIX as household waste. Please recycle PHOENIX in accordance
with local, state, and federal regulations.
•Please inspect PHOENIX before each use. Stop using PHOENIX if any visible damages in-
cluding cracks, dents, and deformation or abnormalities including unusual smells and heating
are observed.

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• Please use PHOENIX in accordance with its input and output specifications.
• DO NOT expose PHOENIX to flammable or harsh chemicals or vapors.
• DO NOT expose PHOENIX to strong electrostatic fields, strong magnetic fields, or radiation.
•Please ensure that no water sources including downspouts, sprinklers, or faucets are above
or near PHOENIX.
•Please ensure that snow does not accumulate around PHOENIX.
•DO NOT lean on, stack anything on top of, or hang anything from PHOENIX or from cables
leading to PHOENIX.
•Please ensure that PHOENIX is securely fastened during transportation.

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Table of Contents
Product Overview ----------------------------------------------------- 05
Identification of Parts ------------------------------------------------ 05
Package Content---------------------------------------------------- 07
LCD Display ---------------------------------------------------------- 08
Operation ----------------------------------------------------------- 10
Turning On/Off ---------------------------------------------------- 10
DC Home Connection ----------------------------------------------- 10
Charging --------------------------------------------------------- 13
Powering Devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Standby Power Supply (SPS) ------------------------------------------ 17
Parallel Connection -------------------------------------------------- 18
Strip Lights Operation ------------------------------------------------ 19
Timeout Settings ---------------------------------------------------- 19
Maintenance --------------------------------------------------------- 21
Cleaning --------------------------------------------------------- 21
Storage --------------------------------------------------------- 21
Troubleshooting ------------------------------------------------------ 22
Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27

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Product Overview
█Identification of Parts
United States
/Canada/Japan Europe/South Korea China
United Kingdom Australia

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LCD Display
Power On/Off Button
Light On/Off Button
LED Strip Lights
USB On/Off Button
USB-A Ports
USB-A Fast Charge Port
USB-C Port
AC On/Off Button
CIG On/Off Button
AC Outlets
CIG Port
Overload Protector
AC Inlet
DC Input Port
Parallel Outlet

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█Package Content
PHOENIX 500
Portable Power Station
AC Power
Cable
Car Charge Cable User ManualSolar Charge Cable

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LCD Display
Icon Name Description
Battery Level
Indicates the current battery level. As the PHOE-
NIX charges, the ring will light up clockwise with
the increasing percentage, and the endmost ring
segment will fast flash. Once PHOENIX is fully
charged, all the ring segments will light up and re-
main solid. As the PHOENIX discharges, the ring
will go out counterclockwise. When the battery lev-
el drops below 10%, the last ring segment will slow
flash.
Input Power Indicates the amount of power going into PHOE-
NIX.
Output Power Indicates the amount of power going out of PHOE-
NIX.
Remaining Time
Indicates the amount of time before PHOENIX is
completely charged or discharged. When PHOE-
NIX idles, the remaining time will show 99 hours.
AC Outlet Status Indicates the on/off status and output frequency of
the AC Outlet(s).
USB-C Port Status Indicates the on/off status of the USB-C Port.
USB-A Port Status Indicates the on/off status of the USB-A Ports and
USB-A Fast Charge Port.

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Icon Name Description
CIG Port Status Indicates the on/off status of the CIG Port.
SPS Mode Status Indicates the on/off status of the SPS mode
iBoost Mode Status
Indicates the enable/disable status of the iBoost
mode. When the iBoost mode takes effect, the icon
will slow flash.
Bluetooth Status Indicates the connection status of the Bluetooth.
WiFi Status Indicates the connection status of the WiFi.
Single Phase
Parallel Mode
Status
Indicates the on/off status of the single phase par-
allel mode. When the single phase parallel mode is
initializing, the icon will slow flash.
High Temperature
Protection
Indicates the protection related to high tempera-
tures.
Low Temperature
Protection
Indicates the protection related to low tempera-
tures.
Battery Protection Indicates the protection related to the internal bat-
tery.
Current Protection Indicates the protection related to current.
Voltage Protection Indicates the protection related to voltage.
• PHOENIX might need special attention if the [High Temperature Protection], [Low Tempera-
ture Protection], [Battery Protection], [Current Protection], or [Voltage Protection] icon appears.
Please refer to the Troubleshooting section for detailed instructions.

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Operation
█Turning On/Off
• Short press the Power On/Off Button to turn on PHOENIX. The LCD Display will light up to
display the operating status of PHOENIX.
• Long press the Power On/Off Button for 3 seconds to turn off PHOENIX. The LCD Display will
go out.
█DC Home Connection
•It is required to turn on PHOENIX before connecting it to the DC Home app.
Setting Up
•Scan the QR code to download the DC Home app.
•Open the DC Home app. Click “Sign Up” to sign up for a new account.

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Bluetooth Connection
• Turn on the Bluetooth on the phone or tablet.
•Click
“+” on the top right corner to search for PHOENIX.
•Click “Conrm” on the pop-up menu to add PHOENIX to the device list.
•Monitor and program PHOENIX on the DC Home app.
•Please keep the phone or tablet within 65.6 feet (20 m) of PHOENIX.
WiFi Connection
• Turn on the WiFi and Bluetooth on the phone or tablet.
• Click
“+” on the top right corner to search for PHOENIX.
• Click “Conrm” on the pop-up menu to add PHOENIX to the device list.
• Click “Congure Now” on the pop-up window to configure the WiFi network.
• Select a nearby WiFi network.
• Enter the WiFi password. Click “Connect” to connect PHOENIX to the WiFi network.
• Monitor and program PHOENIX on the DC Home app from anywhere with the internet access.

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•PHOENIX only connects to the 2.4GHz WiFi network.

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█Charging
•DO NOT charge PHOENIX at high temperatures above 113°F (45°C) or low temperatures
below 32°F (0°C). The recommended charge temperature range is between 32°F (0°C) and
104°F (40°C).
•DO NOT use damaged accessories to charge PHOENIX as it might cause electric shock.
•ONLY use Renogy approved accessories to charge PHOENIX.
•DO NOT charge PHOENIX immediately after a long heavy run.
•Please charge PHOENIX immediately when the battery level drops below 10% to prevent
overdischarge.
•To extent the cycle life, please fully charge PHOENIX before each use.
•It is not required to turn on PHOENIX manually before charging. PHOENIX turns on automati-
cally once it detects the charging source(s).
PHOENIX features 3 charging methods – solar, AC, and car.
Solar Charging
•Place a solar panel (sold separately) under direct sunlight. Steer clear of objects that can
shade the solar panel and slow down the charging process.
•Connect the DC Input Port of PHOENIX to the solar connectors of the solar panel with the in-
cluded solar charge cable. PHOENIX will start charging automatically.
•Multiple solar panels can be connected in series for a higher power rating.

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•The operating voltage of the solar panel array shall exceed 10V, and the open circuit voltage
shall NOT exceed 50V.
•Please ensure that the solar panels are of the same type and ratings and under similar condi-
tions.
•PHOENIX automatically limits the input power. It is allowed and recommended to charge
PHOENIX with a solar panel array rated above 200W to account for the energy conversion
loss.
•For optimal charging performance, it is recommended to charge PHOENIX with the solar pan-
el array on bright sunny days free of clouds.
•The solar charge time is highly dependent on the solar irradiance and the ambient tempera-
ture.
AC Charging
•The iTurbo technology enables PHOENIX to be charged up to 80% within 1 hour.
•Connect the AC Inlet of PHOENIX to a wall outlet with the included AC Power Cable. PHOE-
NIX will start charging automatically.
•The charging speed is set to fast by default. It can be reduced on the DC Home app for a qui-
eter charging experience.

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Car Charging
•Start the car engine.
•Connect the DC Input Port of PHOENIX to the CIG port in the car with the included Car
Charge Cable. PHOENIX will start charging automatically.
█Powering Devices
• DO NOT discharge PHOENIX at high temperatures above 131°F (55°C) or low temperatures
below -4°F (-20°C). The recommended discharge temperature range is between -4°F (-20°C)
and 104°F (40°C).
•PHOENIX can provide a total output power of up to 1050W. Please allocate the output power
rationally. DO NOT overload PHOENIX.
•Please keep the total output power under 900W when the battery level is below 10% to avoid
the battery overcurrent protection.
• It is required to turn on PHOENIX before powering devices.
• When the PHOENIX is overloaded, it will turn off the USB-A Ports, USB-A Fast Charge Port,
and USB-C Port, CIG Port, and AC Outlets in sequence until the total output power drops be-
low 1050W.
• PHOENIX might not be able to deliver exact 495Wh energy when powering high power devic-
es
PHOENIX provides 5 kinds of output ports for the devices – USB-A, USB-A fast charge, USB-C,
CIG, and AC.

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USB-A/USB-C Devices
• Short press the USB On/Off Button with PHOENIX on to turn on the USB-A Ports, USB-A Fast
Charge Port, and USB-C Port. Connect the devices to the USB-A Ports, USB-A Fast Charge
Port, or USB-C Port to start powering the devices.
• Long press the USB On/Off Button for 3 seconds to turn off the USB-A Ports, USB-A Fast
Charge Port, and USB-C Port. The USB-A Ports, USB-A Fast Charge Port, and USB-C Port
will stop powering the devices.
• The USB-A Ports and USB-A Fast Charge Port can power most USB-A devices including
smart watch, electronic book, smartphone, tablet, action camera, digital camera, Bluetooth
speaker, wireless headphone, and drone.
• The USB-C Port can power most USB-C devices including smartphone, tablet, laptop, hand-
held game console, and DSLR camera.
• To get up to 18W output power from the USB-A Fast Charge Port, the USB-A device must
support the Quick Charge (QC) standard.
• To get up to 100W output power from the USB-C Input/Output Port, the USB-C device must
support the Power Delivery (PD) standard.
Car Powered Devices
• Short press the CIG On/Off Button with PHOENIX on to turn on the CIG Port. Connect the de-
vice to the CIG Port to start powering the device.
• Long press the CIG On/Off Button for 3 seconds to turn off the CIG Port. The CIG Port will
stop powering the device.
• The CIG Port can power most car powered devices including portable refrigerator, car vacu-
um, car air fan, and CPAP machine.
AC Devices
• Short press the AC On/Off Button with PHOENIX on to turn on the AC Outlets. Connect the
devices to the AC Outlets to start powering the devices.
• The output frequency of the AC Outlets can be switched between 50Hz and 60Hz on the DC
Home app.
• Long press the AC On/Off Button for 3 seconds to turn off the AC Outlets. The AC Outlets will
stop powering the devices.
• The AC Outlets can power most AC devices rated under 800W including laptop, desktop com-
puter, TV, game console, full-size refrigerator, freezer, projector, and portable heater.
• The iBoost mode allows the AC outlets to power most resistive AC devices rated between
800W and 1600W including hair dryer, electric kettle, coffee machine, toaster, space heater,
and electric iron.
• The iBoost mode is enabled by default. It can be enabled or disabled manually on the DC
Home app.

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• Please select the output frequency of the AC Outlets in accordance with the device specifica-
tions. Inappropriate output frequency might damage the device.
• Please allow at least 4 inches (101.6 mm) of space on both sides of PHOENIX for efficient
heat dissipation when the AC Outlets are in use.
• PHOENIX might not be able to power the AC devices that require high starting currents even
though they are rated under 800W.
• The iBoost mode is not applicable for the inductive and capacitive AC devices with strict volt-
age limits.
█Standby Power Supply (SPS)
• It is not required to turn on PHOENIX manually before using it as a SPS. PHOENIX turns on
automatically once it is connected to a wall outlet.
PHOENIX can work as a SPS to deliver emergency AC power to the devices during a power
outage.
• Connect the AC Inlet of PHOENIX to a wall outlet with the included AC Power Cable.
• Short press the AC On/Off Button to turn on the AC Outlets.
• Connect the devices to the AC Outlets. The SPS mode will be turned on automatically with the
devices powered by the AC power from the wall outlet.
• In the case of a power outage, PHOENIX will deliver emergency AC power to the devices with
a transfer time less than 20ms.
•DO NOT connect AC devices rated over 800W to PHOENIX for emergency AC power.
•DO NOT connect AC devices that require a transfer time less than 20ms including data server
and workstation to PHOENIX for uninterrupted AC power. Please check the holdup time of the

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power supply units (PSU) in the AC devices to confirm the compatibility.
• The iBoost mode will be automatically disabled when the SPS mode is turned on.
█Parallel Connection
• It is required to turn on PHOENIXes before connecting them in parallel.
The iStack technology allows two PHOENIXes to be connected in parallel to deliver 990Wh ca-
pacity and 1440W AC output.
Single Phase Parallel
• Short press the AC On/Off Button with PHOENIX on to turn on the AC Outlets.
• Connect the Parallel Outlets of two PHOENIXes with a single phase parallel kit (sold sepa-
rately). The single phase parallel mode will be turned on after a few seconds of initialization.
• Connect the devices to the single phase parallel kit to start powering the devices.
• Through the single phase parallel kit, two PHOENIXes can together power most single phase
AC devices rated under 1440W including washing machine, space heater, room air condition-
er, and vacuum.
•Please ensure that PHOENIXes are of the same models.
•Please ensure that the AC Outlets of PHOENIXes have the same output voltage and output
frequency.

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•Please read the user manual of PHOENIX Single Phase Parallel Kit before connecting PHOE-
NIXes in parallel.
•Please fully charge the PHOENIXes before connecting them in parallel.
•The AC Inlet will be disabled for AC charging and SPS mode when the single phase parallel
kit is connected to PHOENIX.
• The AC Outlets will be turned off temporarily when connecting PHOENIXes in parallel.
•It is not recommended to power devices through the AC Outlets when PHOENIXes are con-
nected in parallel.
█Strip Lights Operation
• It is required to turn on PHOENIX before using the LED Strip Lights.
The LED Strip Lights offer three lighting modes – solid, breath, and flow.
• Short press the Light On/Off Button to turn on the LED Strip Lights, switch the lighting modes,
and turn off the LED Strip Lights.
• Long press the Light On/Off Button for 3 seconds to turn off the LED Strip Lights no matter
what lighting mode they are on.
• The brightness of the LED Strip Lights can be adjusted on the DC Home app.
• When PHOENIX is charging, the LED Strip Lights will automatically turn on in breath mode by
default. The LED Strip Lights can be set to off while charging on the DC Home app.
█Timeout Settings
LCD Display Timeout
• When no operation is made for 5 minutes, the LCD Display will go out automatically to save
energy.
• Short press the Power Button with PHOENIX on to light up or dim the LCD Display manually.
• The timeout of the LCD Display can be set or disabled on the DC Home app.
USB Ports Timeout
• When the device draws low or no power from the USB-A Ports, USB-A Fast Charge Port, and
USB-C Port for 1 hour, the USB-A Ports, USB-A Fast Charge Port, and USB-C Port will turn
off automatically to save energy.
• The timeout of the USB-A Ports, USB-A Fast Charge Port, and USB-C Port can be set or disa-
bled on the DC Home app.
CIG Port/AC Outlets Timeout
• When the device draws low or no power from the CIG Port or AC Outlets for 1 hour, the CIG
Port or AC Outlets will turn off automatically to save energy.