Reolink Go PT User manual

EN/DE/FR/IT/ES
Apply to: Reolink Go PT, Reolink Go PT Plus
Operational Instruction
@ReolinkTech https://reolink.com
Aug 2021
QSG1_B
58.03.005.0020
Technical Support
If you need any technical help, please visit our ocial support site and contact our support
team before returning the products https://support.reolink.com
Technische Unterstützung
Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie Ihre
Bestellung zurücksenden. Meiste Fragen oder Probleme können von unserem Online Support
Center beantwortet und gelöst werden https://support.reolink.com
Support technique
Si vous avez besoin d’aide, veuillez contacter Reolink avant de retourner votre produit. La
plupart des questions peuvent être répondues via notre centre de support en ligne à l’adresse
https://support.reolink.com
Supporto Tecnico
Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di restituire il
prodotto.La maggior parte delle domande può essere risolta tramite il nostro centro di
assistenza online all’indirizzo https://support.reolink.com
Soporte Técnico
Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. La mayoría de las
preguntas se pueden responder a través de nuestro centro de soporte en línea en
https://support.reolink.com
REOLINK INNOVATION LIMITED
FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL
HONG KONG
APEX CE SPECIALISTS LIMITED
Product Ident GmbH
89 Princess Street, Manchester, M1 4HT, UK
[email protected]
Hoferstasse 9B, 71636 Ludwigsburg, Germany
[e-mail]
EU REP
UK REP

English English1 2
What's in the Box
Camera
Quick Start Guide Surveillance Sign Pack of Screws Mounting
Hole Template
Camera Bracket Micro USB Cable Antenna Reset Needle
EN
Content
What's in the Box 2
Camera Introduction 3
Set up the Camera 4
Charge the Camera 10
Install the Camera 11
Safety Instructions of Battery Usage 15
Troubleshooting 16
Specifications 17
NotificationofCompliance 17

English English3 4
OFF
OPEN
ON
POWER
RST
MicroSD
RST MicroSD
Nano SIM
OFF
OPEN
ON
POWER
RST
MicroSD
RST MicroSD
Nano SIM
OFF
OPEN
ON
POWER
RST
MicroSD
RST MicroSD
Nano SIM
Set up the CameraCamera Introduction
Activate SIM Card for the Camera
Insert the SIM Card
• Choose a Nano SIM card that supports WCDMA and FDD LTE.
•SomeSIMcardshaveaPINcode.YoumayuseyoursmartphonetodisablethePINfirst.
Rotate the camera lens, and remove the rubber cover.
Speaker
Status LED
Lens
Built-in PIR Sensor
Daylight Sensor
Built-in Mic
Reset Hole
Nano SIM Card Slot
Micro SD Card Slot
Micro USB Port
Antenna
Battery Status LED
Power Switch
* Press the reset button with a pin to restore
camera to factory settings.
* Please always cover the USB charging port with
rubber plug after charging the battery.
*Rotatethecamera’slenstofindtheresethole,
SIM card slot and SD card slot.
NOTE: Do not insert the IoT or M2M SIM into your smartphone.

English English3 4
OFF
OPEN
ON
POWER
RST
MicroSD
RST MicroSD
Nano SIM
OFF
OPEN
ON
POWER
RST
MicroSD
RST MicroSD
Nano SIM
OFF
OPEN
ON
POWER
RST
MicroSD
RST MicroSD
Nano SIM
Set up the CameraCamera Introduction
Activate SIM Card for the Camera
Insert the SIM Card
• Choose a Nano SIM card that supports WCDMA and FDD LTE.
•SomeSIMcardshaveaPINcode.YoumayuseyoursmartphonetodisablethePINfirst.
Rotate the camera lens, and remove the rubber cover.
Speaker
Status LED
Lens
Built-in PIR Sensor
Daylight Sensor
Built-in Mic
Reset Hole
Nano SIM Card Slot
Micro SD Card Slot
Micro USB Port
Antenna
Battery Status LED
Power Switch
* Press the reset button with a pin to restore
camera to factory settings.
* Please always cover the USB charging port with
rubber plug after charging the battery.
*Rotatethecamera’slenstofindtheresethole,
SIM card slot and SD card slot.
NOTE: Do not insert the IoT or M2M SIM into your smartphone.

English English5 6
Insert the SIM card.
* The SIM card slot is above the SD card slot. When inserting the SIM card in, remember that the
gold contacts shall face down and you need to push the trimmed corner inside the camera.
* The SD card slot is below the SIM card slot. When inserting the SD card in, remember that gold
contacts shall face up.
Withthesedone,presstherubbercoverfirmly
for better waterproof performance.
With the SIM card inserted, you can turn on
the camera.
Wait a few seconds and a red light will
be on and solid for a couple of seconds.
Then, it will go out.
AblueLEDwillashforafewsecondsand
then go solid before going out. You will hear a
voice prompt “Network connection succeeded”,
which means the camera has been successfully
connected to the network.
Register the SIM Card

English English5 6
Insert the SIM card.
* The SIM card slot is above the SD card slot. When inserting the SIM card in, remember that the
gold contacts shall face down and you need to push the trimmed corner inside the camera.
* The SD card slot is below the SIM card slot. When inserting the SD card in, remember that gold
contacts shall face up.
Withthesedone,presstherubbercoverfirmly
for better waterproof performance.
With the SIM card inserted, you can turn on
the camera.
Wait a few seconds and a red light will
be on and solid for a couple of seconds.
Then, it will go out.
AblueLEDwillashforafewsecondsand
then go solid before going out. You will hear a
voice prompt “Network connection succeeded”,
which means the camera has been successfully
connected to the network.
Register the SIM Card

English English7 8
Set up the Camera on the Phone
Step 1 Scan to download the Reolink App from the App Store or Google Play store.
Step 2 Turn on the power switch to power on the camera.
OFF
ON
POWER
OPEN
OPEN
POWER
OFF
ON
POWER
Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.
ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstofinishinitialsetup.
Step 2 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to add it
andfollowtheonscreeninstructionstofinishinitialsetup.
Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support > App&Client.
Set up the Camera on PC (Optional)
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add

English English7 8
Set up the Camera on the Phone
Step 1 Scan to download the Reolink App from the App Store or Google Play store.
Step 2 Turn on the power switch to power on the camera.
OFF
ON
POWER
OPEN
OPEN
POWER
OFF
ON
POWER
Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.
ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstofinishinitialsetup.
Step 2 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to add it
andfollowtheonscreeninstructionstofinishinitialsetup.
Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support > App&Client.
Set up the Camera on PC (Optional)
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add

English English9 10
NOTE: You may also run into the following situations:
1
Voice Prompt
“SIM card cannot be
recognized”
“The SIM card is locked
with a PIN.
Please disable it”
“Not registered on
network. Please activate
your SIM cardand check
the signal strength”
“Network connection
failed”
“Data call failed. Please
conrm your cellular data
plan is available or import
the APN settings”
Camera Status
Camera cannot recognize
this SIM card.
Your SIM card has a PIN.
Camera fails to register to
the operator network.
Camera fails to connect
to the server.
The SIM card has run out
of data or APN settings
are not correct.
Solutions
1. Check if the SIM card is facing the
reverse direction.
2. Check if the SIM card is not fully
inserted and insert it again
Put the SIM card into your mobile
phone and disable the PIN.
1. Check whether your card is
activated or not. If not,
please call your operator
to activate the SIM card.
2. The signal is weak at the current
position. Please move the camera
to a location with better signal.
3. Check if you are using the
correctversion of the camera.
The camera will be in Standby
mode and reconnect later.
1. Please check whether the
data plan for the SIM card
is still available.
2. Import the correct APN
settings to the camera.
2
3
4
5
Charge the Camera
Charge the battery with a power adapter.
(not included)
Charge the battery with the Reolink Solar Panel
(not included if you only purchase the camera).
For better weatherproof performance, please
always cover the USB charging port with the
rubber plug after charging the battery.
Orange LED: charging Green LED: Fully charged
Charging Indicator:
It’s recommended to fully charge the battery before mounting the camera outdoors.

English English9 10
NOTE: You may also run into the following situations:
1
Voice Prompt
“SIM card cannot be
recognized”
“The SIM card is locked
with a PIN.
Please disable it”
“Not registered on
network. Please activate
your SIM cardand check
the signal strength”
“Network connection
failed”
“Data call failed. Please
conrm your cellular data
plan is available or import
the APN settings”
Camera Status
Camera cannot recognize
this SIM card.
Your SIM card has a PIN.
Camera fails to register to
the operator network.
Camera fails to connect
to the server.
The SIM card has run out
of data or APN settings
are not correct.
Solutions
1. Check if the SIM card is facing the
reverse direction.
2. Check if the SIM card is not fully
inserted and insert it again
Put the SIM card into your mobile
phone and disable the PIN.
1. Check whether your card is
activated or not. If not,
please call your operator
to activate the SIM card.
2. The signal is weak at the current
position. Please move the camera
to a location with better signal.
3. Check if you are using the
correctversion of the camera.
The camera will be in Standby
mode and reconnect later.
1. Please check whether the
data plan for the SIM card
is still available.
2. Import the correct APN
settings to the camera.
2
3
4
5
Charge the Camera
Charge the battery with a power adapter.
(not included)
Charge the battery with the Reolink Solar Panel
(not included if you only purchase the camera).
For better weatherproof performance, please
always cover the USB charging port with the
rubber plug after charging the battery.
Orange LED: charging Green LED: Fully charged
Charging Indicator:
It’s recommended to fully charge the battery before mounting the camera outdoors.