ReSound Unite User manual

USER GUIDE

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Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this de-
vice may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable pro-
tection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communi-
cations.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful inter-
ference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
Welcome
Congratulations on your purchase of a ReSound Unite Remote
Control.
The ReSound Unite Remote Control will allow you to operate your
ReSound hearing instruments. It is both an elegant and user-
friendly remote control as well as status reader which gives you
access to other wireless functions on your hearing instruments.
The ReSound Unite Remote Control can be used to tune both of
your hearing instruments simultaneously. Or you can control both
hearing instruments individually, allowing you to perfectly fine-
tune your hearing instruments to any specific hearing situation.
Please read this manual carefully to fully benefit from the ReSound
Unite Remote Control. Ask your hearing healthcare professional if
you have any questions.
For further information you can also visit the
www.gnresound.com/unite web site.
For your safety, carefully read the chapter, Important Information,
on pages 25–26.
FCC ID: X26RC-1

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National restrictions
Norway: You are not allowed to operate the equipment within 20
km of the center of Ny Ålesund.
This product is in compliance with the following regulatory stan-
dards:
In EU: The device conforms to the Essential Requirements ac-
cording to - Annex I of Council Directive 93/42/EEC of for medical
devices (MDD) and essential requirements and other relevant pro-
visions of Directive 1999/5/EC (R&TTE). The declaration of con-
formity may be consulted at www.resound.com
In US: FCC CFR 47 Part 15, subpart C, section 15.249
Other identified applicable international regulatory requirements
in countries outside EU and US. Please refer to local country
requirements for these areas.
This product is categorized as receiver class 2 according to
EN 300 440
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connect the equipment into an outlet on a circuit different
from where the receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianfor
help.
Changes or modifications can void the user’s authority to operate
the equipment.
Intended use
The ReSound Unite Remote Control is intended to let the user
control a ReSound wireless hearing instrument remotely. The es-
sential performance of the ReSound Unite Remote Control is to
transfer signals to a ReSound wireless hearing instrument for ad-
justment of volume and program.
List of countries
Products are intended for sale in countries within European Eco-
nomic Area as well as Switzerland.

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Contents
Description ........................................8
Getting started ....................................10
Adjust volume .....................................11
Return to Home settings.............................13
Key lock .........................................14
Low battery indicator ...............................15
Hearing instrument low battery........................15
Operating range ...................................16
Screen display ....................................17
Remote control performance .........................17
Pairing...........................................18
ReSoundUniteTV(optional) ..........................20
ActivatingstreamingfromReSoundUniteTV .............20
Phone (optional) ...................................22
Appendix: exceptions to normal operation . . . . . . . . . . . . . . . 23
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Technical specifications .............................27
Warranty .........................................28
Troubleshooting ...................................30
Notes ...........................................34
IC: 6941C-RC1
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Operation is subject to the following two conditions: (1) this de-
vice may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.

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5
2
1
3
4
8
7
9
10
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5 Increase volume
6 Decrease volume
7 Activate left hearing instrument only
8 Activate right hearing instrument only
9 Program change
10 Pairing button
11 AAAA batteries
Description
1 Display
2 Key lock
3 Streaming/wireless button
4 Home button

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Adjust volume
Adjust volume on both hearing instruments
The “+” and “-” keys are used to ad-
just volume (#5 and #6 on page 9).
Volume may be adjusted on both
hearing instruments simultaneously
or on each side independently. By
default, both hearing instruments are
“active” which is indicated in the dis-
play by two arrowheads (< and >) located next to the volume bars.
Both hearing instruments can simultaneously be made louder by
pressing the “+” key or softer by pressing the “-“ key. Each adjust-
ment is accompanied by beep tones in the hearing instruments
as well as a visual change in the volume bars shown in the display.
Adjust volume on the left hearing instrument only
To adjust volume on the left side only,
first press the “<” key on the keypad
(#7 on page 9). Doing so will make the
left hearing instrument “active” and
the right hearing instrument “inac-
tive”. This will be indicated by a left
arrowhead (<) in the display, with the
right arrowhead turned off. Now press “+” or “-” to adjust volume
on the left hearing instrument only.
Getting started
Changing program
The “P” button (#9 on page 9) is used to change the programs
that your hearing healthcare professional has programmed into
your hearing instruments. The name of the program displayed
can be configured by your hearing healthcare professional. Each
time you press the “P” button the program advances one step,
returning back to program 1 at the end of each cycle (e.g., 1, 2,
3, 1). Each change in program is accompanied by beep tones
in both hearing instruments and the program currently in use is
shown in the display. For optimal performance it is recommended
that both instruments be set to the same program*.
* See the appendix for further details.
Program 1 “Basic” Program 2 “Noise”

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Return to Home settings
Home settings, i.e., those that apply whenever the hearing instru-
ments are first turned on, will be activated by pressing the Home
button (#4 on page 8). Pressing the Home button will:
a. Activate Program 1 in both hearing instruments
b. Adjust both hearing instruments to default volume settings
c. Set volume to simultaneous adjustment mode
The home button will also terminate any streamed audio signals
fromReSoundUniteTV.
Adjust volume on the right hearing instrument only
To adjust volume on the right side
only, first press the “>” key on the
keypad (#8 on page 9). Doing so will
make the right side “active” and the
left side “inactive”. This will be indi-
cated by a right arrowhead (>) in the
display with the left arrowhead turned
off. Now press “+” or “-” to adjust volume on the right side only.
To return to simultaneous adjustment mode, press either the “<”
or “>” (#7 or #8 on page 9) keys on the keypad until both arrow-
heads appear in the display, indicating that both hearing instru-
ments are again “active.”

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Key lock
A two-position key lock switch, located on the right side of the
remote control, serves to prevent accidental activation. This fea-
ture is handy when the device is kept in a pants pocket or purse.
When in the locked position all keys/buttons are non-functional.
When switched to the non-locked position normal functionality
is restored.
When the key lock is activated, the following symbol will appear
on the screen when any button is pushed:
Note: When key lock is activated, all wireless communi-
cation to the remote control is disabled. Activate the key
lock during airplane flights.
Locked
Unlocked
Key lock is activated
Low battery indicator
In the event that the remote control battery becomes weak, this
will also be indicated by a distinct low battery icon situated above
the program name. The low battery icon and the program your
hearing instruments are in will alternate on the display.
Hearing instruments low battery
When the battery lifetime of the hearing instruments is almost
depleted, it can happen that you are still able to use your hear-
ing instruments, but the remote control functionality can become
disabled. Should this happen, we recommend you change the
batteries of your hearing instruments.
Low battery on remote control

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Screen display
To conserve battery life, the remote control has a Standby feature
that automatically turns off the display after 5 seconds of non-
use. Whenever the display is dark, simply press any button on
the keypad to awaken the display and then perform the desired
action.
Remote control performance
The remote control performs best when buttons are pressed
one step at a time rather than in rapid sequence. When adjusting
volume, for example, briefly press a button as described below
and wait a short moment for the beep tones to be heard be-
fore continuing. This tip applies to all button use but is especially
relevant to volume adjustments.
The first time you press a button on the remote control will ac-
tivate it from standby only. You need to press one more time
to make the intended changes (e.g., volume increase, program
change, etc.).
Operating range
The remote control operating range is
approximately 100 cm (3 feet). In the
event that you cannot read out the sta-
tus on the remote control, hold the re-
mote control in front of your chest, as it
is shown in the picture.
In the event that the remote control can-
not read out the status of the hearing in-
struments, search icons will appear
on the remote control. Hold the remote control as shown above
to establish contact with both hearing instruments.
Searching for both hear-
ing instruments
Searching for the right hearing
instrument, and connected to
the left hearing instrument

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3. While pairing mode is activated, close the battery doors
of both hearing instruments and make sure they are ON. A
successful pairing will be indicated by an audible melody
played in both hearing instruments, and shown in the remote
control display with an active Program 1 (see below). You are
now ready to use the remote control!
Pairing
Note! The following information is intended primarily for
your hearing healthcare professional, who in most cases
will complete the tasks that are necessary before the ReSound
Unite Remote Control can be used with your hearing instruments.
However, the process is designed to be simple and should be
easily accomplished by almost anyone.
Pairing is the process of setting up an exclusive communication
between your hearing instruments and your ReSound Unite Re-
mote Control. Your hearing healthcare professional can set up
pairing during the fitting of your hearing instruments. Alternatively,
you can follow the below steps to pair your hearing instruments to
the ReSound Unite Remote Control:
1. Make sure the ReSound Unite Remote Control is using a fresh
set of AAAA batteries, is turned ON and unlocked. Your hear-
ing instruments must be off—open the battery door.
2. Press the pairing button on the
ReSound Unite Remote Control
(#10 on page 9) one time. This will
activate the pairing mode which
will be active for 20 seconds.
Searching for hearing
instruments
Hearing instruments in Program 1

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Youcanhaveupto3ReSoundUniteTVdevicessetupforyour
hearing instruments. Each ReSound Unite TV is indicated in
the display by a letter designation: A, B or C. If more than one
ReSoundUniteTVisinuse,pressthestreaming/wirelessbutton
again until the desired audio signal is heard.
If necessary, adjust volume of the streamed signal using the “+”
and “-” keys (#5 and #6 on page 9). The volume can be adjusted
individually for left and right ear by pressing “<” or “>” (#7 or #8
on page 9)
ReSound Unite TV (optional)
The ReSound Unite TV is an
optional accessory available for
your hearing instruments. With
this accessory you can listen to
your TV, sound system, computer,
etc., directly in your hearing instru-
ments.TheReSoundUniteTVhasa
range of 7m / 20 feet, thus you can move
aroundfreelywhenlisteningtoyourfavoriteTVshow,music,etc.
Activating streaming from the ReSound Unite TV
TostartaudiostreamingfromtheTV,soundsystemoranother
deviceconnectedtoyourReSoundUniteTV,simplyturnonthe
audio device and then press the streaming/wireless button but-
ton (#3 on page 8). The remote control will instantly start search-
ingfortheReSoundUniteTVandconnecttoit.
SearchingforTV
NoTVfound
ConnectedtoTV DecreaseTVvolumeonrighthearinginstrument

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Appendix: exceptions to normal operation
It is recommended that both hearing instruments be set to the
same program at all times. However, it is possible to have different
programs on the two hearing instruments, such as Program 1 on
the left side and streamed audio on the right. Under conditions
such as these the remote control functions slightly differently, as
the following examples illustrate.
Situation #1: You have started with Program 1 (P1) on both sides
but have changed the right side to Program 2 (P2) using the push
button on the right hearing instrument. If you now press the P
button on the remote control, the left instrument will advance to
P2, matching that on the right. Further presses of the P button
will advance both instruments, thus keeping the same program
on both sides.
Situation #2: You have set the left instrument to P1 and the right
instrument to P2. If you now press the Streaming button, both
instruments will receive streamed audio from the same source
(e.g. the TV). If you now press the P button, streaming will be
cancelled on both sides and both instruments will return to their
former programs (P1 and P2).
Situation #3: You have P1 on the left side but have started stream-
ing on the right side using a long button press on the right hearing
instrument. If you now press the P button, streaming on the right
To stop streaming and return to the previous program, press the
“P” button (#9 on page 9). Alternatively, press the Home button
(#4 on page 8), which will also reset the remote control to simul-
taneous adjustment mode. Note, however, that the Home button
also changes other settings, as described above.
Phone (optional)
The display on the ReSound Unite Remote Control will indicate
when the phone is accessed by means of the ReSound Unite
Phone Clip or the PhoneNow™ mode.
Once the phone call has ended,
the hearing instruments will return to
the previously used program. That
program is shown on the display of the
remote control. Volume adjustments
made during the phone call will not be
transferred to your previously used program. Phone calls will tem-
porarilydisruptstreamingfromReSoundUniteTV,butstreamed
audio will be restored once the phone call has ended.
Note: PhoneNowTM will only disrupt the streaming signal in
the ear where the phone is positioned. With the ReSound
Unite Phone Clip the streamed signal will disrupt in both
ears.

24 25
side will be cancelled and both instruments will return to P1. If you
press the Streaming button instead, both instruments will be set
to the same streamed audio program.
Situation #4: Both instruments are set to P1 but you are using the
PhoneNow™ feature on the left side. If during the call you press
the P button, the right side will advance to P2 but this will not
disrupt the call. After the call the left side will remain in P1. If dur-
ing the call you press the Streaming button instead, streaming
will start on the right side only, also allowing the call to continue
on the left side.
Situation #5: The Streaming button has been used to start
streamed audio on both sides but you are using the PhoneNow™
feature on the left side. If during the call you press the P but-
ton, streaming will be cancelled on the right side but this will not
disrupt the call. If during the call you press the Streaming but-
ton instead, streaming on the right side will advance to the next
Streaming program on the right side only, also allowing the call
to continue.
Important information
Maintenance and care
• Clean the remote control using a damp cloth. Never use
household cleaning products (such as detergent or alcohol-
based solutions) to clean the device.
• When the remote control is not being used, it is placed in
standby mode. You do not need to turn it off or take the bat-
teries out.
• Protecttheremotecontrolfromexcessivemoisture(bathing,
swimming) and heat (radiator, car, dashboard). Protect it from
excessive shock and vibration.
General warnings
• Keeptheremotecontroloutofreachofchildrenunder3years.
• TheReSoundUniteRemoteControluseslow-powereddigi-
tally coded transmissions in order to communicate with other
wireless devices. Although unlikely, nearby electronic devices
may be affected. In that case, move the ReSound Unite Re-
mote Control away from the affected electronic device.
• WhenusingtheReSoundUniteRemoteControlandthede-
vice is affected by electromagnetic interference, move away
from the source.

26 27
Battery warning information
Batteries contain dangerous substances, and should be dis-
posed of carefully.
This is for the safety of you and the environment. Please note:
1. DO NOT attempt to recharge batteries, if not rechargeable.
They may leak or explode.
2. DO NOT attempt to dispose of batteries by burning them.
3. DO NOT place batteries in your mouth. Consult a physician
immediately, if a battery has been swallowed, as they can be
harmful to your health.
4. Keep batteries away from pets, children and mentally chal-
lenged persons.
Technical specifications
Operating range: up to 3 meters / 10 feet
Batteries: 2x1.5VAAAA
Wireless: 2.4 GHz
Operating temperature: 32° to 131° F
Storage temperature: -4° to 140° F
Temperature test, transport and storage information
The product is subject to various tests in temperature and damp
heating cycling between -13° and 158° F. according to internal
and industry standards.
General precautions
• Yourhearinginstrumentandtheremotecontrolweregivena
unique communication network code during the fitting. This
ensures that the remote control will not affect hearing instru-
ments worn by others.
• High-poweredelectronic equipment,larger electronicinstal-
lations and metallic structures may significantly reduce the
operating range.
• UseonlyoriginalReSoundaccessories.
• Donotmakeanychangesormodicationstotheremotecon-
trol.
• Opening the remote control might damage it. If problems
occur which cannot be resolved by following the remedy
guidelines in the troubleshooting section of this user guide,
consult your hearing healthcare professional.
• TheReSoundUniteRemoteControlmayonlyberepairedby
an authorized service center.
• DonotusetheReSoundUniteRemoteControlinareaswhere
RF transmission is prohibited, e.g. airplanes etc.
• DoonlyconnecttheReSoundUniteRemoteControltocon-
nections which it is explicitly intended for.

28 29
What is not covered by this warranty?
Problems arising from improper handling or care, excessive use,
accidents, repairs made by an unauthorized party, exposure to
corrosive conditions or damage due to foreign objects entering
the device are NOT covered by the limited warranty and may void
it. The above warranty does not affect any legal rights that you
might have under applicable national legislation governing sale
of consumer products. Your hearing healthcare professional may
have issued a warranty that goes beyond the clauses of this limited
warranty. Please consult your hearing healthcare professional for
further information.
Serial number:
Date of purchase:
Warranty
The ReSound Unite Remote Control is covered by a limited war-
ranty issued by the manufacturer for a period of 12 months from
the day of the original purchase. Please contact your local hearing
healthcare professional for more information.
What is covered by this warranty?
Any electrical component, that because of workmanship, manu-
facturing or design defects fails to function properly under normal
use during the life of this warranty, will be replaced or repaired
at no charge for parts or labor when returned to the point of
purchase.

30 31
SYMPTOM
The display remains turned
off when pressing a key on
the remote control
No information is shown on
the display after it has been
activated by a press of any
remote control key
The pairing button on the
remote control is pressed
but the “searching” icon on
the display does not become
substituted by the status of
the hearing instrument
The “searching” icon on the
remote control display is
displayed constantly
CAUSE
The batteries in the remote
control are depleted
The remote control and hear-
ing instruments have not been
paired
The remote control and hearing
instrument are not within wire-
less range
The remote control and hearing
instrument have not been simul-
taneously in pairing mode
The remote control and hearing
instrument are not within wire-
less range
The hearing instrument is not
powered on
The battery in the hearing instru-
ment is depleted
POSSIBLE REMEDY
Replace the AAAA batteries with new ones
Carry out the pairing process
Assure that remote control and hearing instrument are within
wireless range, and repeat pairing process
Repeat pairing process and assure that the battery doors on
both hearing instruments are closed within 20 seconds after the
pairing button has been pressed on the remote control
Assure that remote control and hearing instrument are within
wireless range
Power on the hearing instrument
Replace the battery in the hearing instrument with a new one
TROUBLESHOOTING GUIDE

32 33
SYMPTOM
Two different program
numbers or icons are
shown on the display
When changing volume on
the hearing instruments
using the “+” or “-” keys,
the volume does not
change on one hearing
instrument
CAUSE
The two hearing instruments are
not in the same program. This
can be for several reasons, e.g.,
that one of the hearing instru-
ments was not within wireless
range when a command was
given from the remote control,
or because you have changed
program on one of the hearing
instruments by pressing its push-
button.
Volume control is activated for
one hearing instrument only (i.e.
only one of the “<” or “>” arrow-
heads are shown on the remote
control display)
POSSIBLE REMEDY
PresstheProgramchange,TVorHomebuttonasappropriate.
Note: Due to an internal priority scheme, this command will not
have any effect on a hearing instrument being in the phone pro-
gram (i.e., a phone icon is shown on the remote control display).
See Appendix on page 23 for additional information.
Press the “<” or “>” key as appropriate to activate volume control
also for the other hearing instrument

34 35
Notes Notes

36 37
Notes Notes

38 39
Any issues relating to the EU Medical Device Directive
93/42/EEC and R&TTE Directive 1999/5/EEC should be
directed to GN Hearing A/S, Lautrupbjerg 7,
DK 2750 Ballerup, Denmark
Please ask your local hearing healthcare professional
concerning disposal of your ReSound Unite accessory
Be aware of information marked with the warning symbols:
WARNING points out a situation that could lead to
serious injuries,
CAUTION indicates a situation that could lead to
minor and moderate injuries
Advice and tips on how to handle your ReSound Unite
accessory better.
Equipment includes RF transmitter
Product is a Type B applied part