ReSound Unite User manual

USER GUIDE

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Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this de-
vice may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable pro-
tection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communi-
cations.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful inter-
ference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
Welcome
Congratulations on your purchase of a ReSound Unite Remote
Control.
The ReSound Unite Remote Control will allow you to operate your
ReSound hearing instruments. It is both an elegant and user-
friendly remote control as well as status reader which gives you
access to other wireless functions on your hearing instruments.
The ReSound Unite Remote Control can be used to tune both of
your hearing instruments simultaneously. Or you can control both
hearing instruments individually, allowing you to perfectly fine-
tune your hearing instruments to any specific hearing situation.
Please read this manual carefully to fully benefit from the ReSound
Unite Remote Control. Ask your hearing healthcare professional if
you have any questions.
For further information you can also visit the
www.gnresound.com/unite web site.
For your safety, carefully read the chapter, Important Information,
on pages 25–26.
FCC ID: X26RC-1

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National restrictions
Norway: You are not allowed to operate the equipment within 20
km of the center of Ny Ålesund.
This product is in compliance with the following regulatory stan-
dards:
In EU: The device conforms to the Essential Requirements ac-
cording to - Annex I of Council Directive 93/42/EEC of for medical
devices (MDD) and essential requirements and other relevant pro-
visions of Directive 1999/5/EC (R&TTE). The declaration of con-
formity may be consulted at www.resound.com
In US: FCC CFR 47 Part 15, subpart C, section 15.249
Other identified applicable international regulatory requirements
in countries outside EU and US. Please refer to local country
requirements for these areas.
This product is categorized as receiver class 2 according to
EN 300 440
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connect the equipment into an outlet on a circuit different
from where the receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianfor
help.
Changes or modifications can void the user’s authority to operate
the equipment.
Intended use
The ReSound Unite Remote Control is intended to let the user
control a ReSound wireless hearing instrument remotely. The es-
sential performance of the ReSound Unite Remote Control is to
transfer signals to a ReSound wireless hearing instrument for ad-
justment of volume and program.
List of countries
Products are intended for sale in countries within European Eco-
nomic Area as well as Switzerland.

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Contents
Description ........................................8
Getting started ....................................10
Adjust volume .....................................11
Return to Home settings.............................13
Key lock .........................................14
Low battery indicator ...............................15
Hearing instrument low battery........................15
Operating range ...................................16
Screen display ....................................17
Remote control performance .........................17
Pairing...........................................18
ReSoundUniteTV(optional) ..........................20
ActivatingstreamingfromReSoundUniteTV .............20
Phone (optional) ...................................22
Appendix: exceptions to normal operation . . . . . . . . . . . . . . . 23
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Technical specifications .............................27
Warranty .........................................28
Troubleshooting ...................................30
Notes ...........................................34
IC: 6941C-RC1
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Operation is subject to the following two conditions: (1) this de-
vice may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.

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9
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5 Increase volume
6 Decrease volume
7 Activate left hearing instrument only
8 Activate right hearing instrument only
9 Program change
10 Pairing button
11 AAAA batteries
Description
1 Display
2 Key lock
3 Streaming/wireless button
4 Home button

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Adjust volume
Adjust volume on both hearing instruments
The “+” and “-” keys are used to ad-
just volume (#5 and #6 on page 9).
Volume may be adjusted on both
hearing instruments simultaneously
or on each side independently. By
default, both hearing instruments are
“active” which is indicated in the dis-
play by two arrowheads (< and >) located next to the volume bars.
Both hearing instruments can simultaneously be made louder by
pressing the “+” key or softer by pressing the “-“ key. Each adjust-
ment is accompanied by beep tones in the hearing instruments
as well as a visual change in the volume bars shown in the display.
Adjust volume on the left hearing instrument only
To adjust volume on the left side only,
first press the “<” key on the keypad
(#7 on page 9). Doing so will make the
left hearing instrument “active” and
the right hearing instrument “inac-
tive”. This will be indicated by a left
arrowhead (<) in the display, with the
right arrowhead turned off. Now press “+” or “-” to adjust volume
on the left hearing instrument only.
Getting started
Changing program
The “P” button (#9 on page 9) is used to change the programs
that your hearing healthcare professional has programmed into
your hearing instruments. The name of the program displayed
can be configured by your hearing healthcare professional. Each
time you press the “P” button the program advances one step,
returning back to program 1 at the end of each cycle (e.g., 1, 2,
3, 1). Each change in program is accompanied by beep tones
in both hearing instruments and the program currently in use is
shown in the display. For optimal performance it is recommended
that both instruments be set to the same program*.
* See the appendix for further details.
Program 1 “Basic” Program 2 “Noise”

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Return to Home settings
Home settings, i.e., those that apply whenever the hearing instru-
ments are first turned on, will be activated by pressing the Home
button (#4 on page 8). Pressing the Home button will:
a. Activate Program 1 in both hearing instruments
b. Adjust both hearing instruments to default volume settings
c. Set volume to simultaneous adjustment mode
The home button will also terminate any streamed audio signals
fromReSoundUniteTV.
Adjust volume on the right hearing instrument only
To adjust volume on the right side
only, first press the “>” key on the
keypad (#8 on page 9). Doing so will
make the right side “active” and the
left side “inactive”. This will be indi-
cated by a right arrowhead (>) in the
display with the left arrowhead turned
off. Now press “+” or “-” to adjust volume on the right side only.
To return to simultaneous adjustment mode, press either the “<”
or “>” (#7 or #8 on page 9) keys on the keypad until both arrow-
heads appear in the display, indicating that both hearing instru-
ments are again “active.”

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Key lock
A two-position key lock switch, located on the right side of the
remote control, serves to prevent accidental activation. This fea-
ture is handy when the device is kept in a pants pocket or purse.
When in the locked position all keys/buttons are non-functional.
When switched to the non-locked position normal functionality
is restored.
When the key lock is activated, the following symbol will appear
on the screen when any button is pushed:
Note: When key lock is activated, all wireless communi-
cation to the remote control is disabled. Activate the key
lock during airplane flights.
Locked
Unlocked
Key lock is activated
Low battery indicator
In the event that the remote control battery becomes weak, this
will also be indicated by a distinct low battery icon situated above
the program name. The low battery icon and the program your
hearing instruments are in will alternate on the display.
Hearing instruments low battery
When the battery lifetime of the hearing instruments is almost
depleted, it can happen that you are still able to use your hear-
ing instruments, but the remote control functionality can become
disabled. Should this happen, we recommend you change the
batteries of your hearing instruments.
Low battery on remote control

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Screen display
To conserve battery life, the remote control has a Standby feature
that automatically turns off the display after 5 seconds of non-
use. Whenever the display is dark, simply press any button on
the keypad to awaken the display and then perform the desired
action.
Remote control performance
The remote control performs best when buttons are pressed
one step at a time rather than in rapid sequence. When adjusting
volume, for example, briefly press a button as described below
and wait a short moment for the beep tones to be heard be-
fore continuing. This tip applies to all button use but is especially
relevant to volume adjustments.
The first time you press a button on the remote control will ac-
tivate it from standby only. You need to press one more time
to make the intended changes (e.g., volume increase, program
change, etc.).
Operating range
The remote control operating range is
approximately 100 cm (3 feet). In the
event that you cannot read out the sta-
tus on the remote control, hold the re-
mote control in front of your chest, as it
is shown in the picture.
In the event that the remote control can-
not read out the status of the hearing in-
struments, search icons will appear
on the remote control. Hold the remote control as shown above
to establish contact with both hearing instruments.
Searching for both hear-
ing instruments
Searching for the right hearing
instrument, and connected to
the left hearing instrument

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3. While pairing mode is activated, close the battery doors
of both hearing instruments and make sure they are ON. A
successful pairing will be indicated by an audible melody
played in both hearing instruments, and shown in the remote
control display with an active Program 1 (see below). You are
now ready to use the remote control!
Pairing
Note! The following information is intended primarily for
your hearing healthcare professional, who in most cases
will complete the tasks that are necessary before the ReSound
Unite Remote Control can be used with your hearing instruments.
However, the process is designed to be simple and should be
easily accomplished by almost anyone.
Pairing is the process of setting up an exclusive communication
between your hearing instruments and your ReSound Unite Re-
mote Control. Your hearing healthcare professional can set up
pairing during the fitting of your hearing instruments. Alternatively,
you can follow the below steps to pair your hearing instruments to
the ReSound Unite Remote Control:
1. Make sure the ReSound Unite Remote Control is using a fresh
set of AAAA batteries, is turned ON and unlocked. Your hear-
ing instruments must be off—open the battery door.
2. Press the pairing button on the
ReSound Unite Remote Control
(#10 on page 9) one time. This will
activate the pairing mode which
will be active for 20 seconds.
Searching for hearing
instruments
Hearing instruments in Program 1