ReSound GN User manual

User guide
ReSound Remote Control

Contents
Your remote control 3
How to use your remote control 6
How to replace the battery 12
Cleaning and maintenance 17
Troubleshooting 18
Warnings 19
Regulatory information 22
2

Your remote control
Introduction
Thank you for choosing our products. We hope this remote
control will make it easier and more pleasant for you to use
your hearing aids.
This user guide only contains instructions on how to use the
remote control. For information on how to use your hearing
aids, consult the user guide for your hearing aids.
Intended use
Your remote control is intended to let the user control a
wireless hearing aid remotely.
3

Your remote control
Seen from the front:
1. Button press indicator
2. Volume up button
3. Volume down button
4. Program selection button
2.
1.
3.
4.
5.
4

Seen from behind:
5. Battery compartment
6. Pinhole button for pairing
7. Hole for key ring
NOTE: The small
padlock symbols help
you ensure that the
battery compartment
cover is safely closed.
6.
7.
5

How to use your remote control
How to pair your remote control with your
hearing aids
Before you can start using your remote control, you need to pair
it with your hearing aids. Just follow this simple procedure:
NOTE: Your hearing care professional may have paired
the remote control for you.
1. Press the pin hole button
on the back of the remote
control using a pointy
object. After pressing the
pinhole button, your
remote control will
remain in pairing mode
for 20 seconds.
6

2. Turn your hearing aids off and then on again, and keep
them close to the remote control.
3. Once the pairing is done, you will hear a sound indicator on
your hearing aids.
4. Your remote control is now ready for use.
WARNING: Contact your hearing care professional if you
experience skin irritation while using your remote control.
NOTE: Only connect the remote control to connections
for which it is explicitly intended.
Visual indicators
The button press indicator on your remote control will light up
every time you press the volume or program button.
When the remote control is in pairing mode, the button press
indicator will blink every two seconds.
7

How to adjust the volume in your hearing aids
Your hearing aids adjust the sound automatically, but
sometimes you may want to adjust it manually. If this is the
case, follow these simple steps:
1. Press the upper part of the volume
control (+) to increase the volume.
2. Press the lower part of the volume
control (-) to reduce the volume.
NOTE: Your hearing aids will
return to your default volume
setting when you turn them off
and on again, or if you change
program.
8

NOTE: You can also mute your hearing aids by pushing
the volume down button (-) for more than one second.
To unmute again, simply press any button.
How to change program in your hearing aids
1. Press the program button to change
program.
NOTE: Your hearing aids will return
to your default listening program
when you turn them off and on
again.
How to start streaming sound to your hearing
aids
You can also stream sound directly to your hearing aids if your
hearing care professional has made a streaming program
available for you. To activate your streaming program:
9

1. Press the program button and keep it
pressed for at least one second or
until you hear a sound indicator. Your
hearing aids will now start streaming
sound from your wireless accessory.
2. To return to the listening program
you were using before, just tap the
program button.
How to lock your remote control
You can lock your remote control to avoid unwanted operation
e.g. while carrying it in your pocket.
10

1. Press the program and volume
down (-) buttons at the same
time, and keep them pressed for
five seconds. The button press
indicator on top of the remote
control will flash three times.
2. To unlock your remote control,
repeat step one. When
unlocking, the button press
indicator will only flash once.
NOTE: The button press indicator will flash three times
every time you press any button on the remote while it is
locked, but there will be no change in volume level or
program choice.
11

How to replace the battery
The battery
Use a button cell CR2032 battery for your remote control.
How to replace the battery
1. Open the battery
compartment using a
coin.
2. Place the battery as
shown in the illustration.
Make sure that the +
sign faces upwards.
12

3. Replace the battery
compartment cover.
Your remote control is
now ready for use.
13

Look at the arrows to see if
your battery compartment is
safely closed:
This battery compartement is
NOTsafely closed - see the
arrows:
NOTE: Always use new batteries recommended to you
by your hearing care professional.
NOTE: When you close the battery compartment cover,
make sure that the coin slit points towards the locked
padlock sign - otherwise it will not be safely closed.
14

Battery warnings
Your remote control is powered by a button cell battery. Read
this safety information carefully before you start using your
remote control:
1. Batteries can be dangerous for your health if they are swal-
lowed:
lNever put batteries in your mouth, because Lithium-Ion
batteries can cause chemical burns.
lKeep used and new batteries away from children, men-
tally disabled people and pets.
2. If you suspect that a battery has been swallowed, contact a
doctor or hospital immediately. If swallowed, this type of
battery can cause severe internal burns in as little as two
hours, which can be fatal.
3. Batteries can leak – therefore you must remove the battery
from the remote control if you are not going to use it for a
long time.
15

4. Batteries are harmful for the environment. Therefore,
never try to burn them – dispose of your used batteries
according to your country’s regulations or return them to
your hearing care professional.
5. Keep the battery compartment cover away from children,
mentally disabled people and pets, as it can be dangerous
if they swallow it.
6. If you cannot close the battery compartment safely and
securely, stop using the remote control and keep it away
from children and pets.
7. Never recharge Lithiuim-Ion batteries, as they can leak or
explode.
16

Cleaning and maintenance
How to clean your remote control
1. Clean the remote control using a dry cloth. Never use
household cleaning products (detergent, soap, etc.), or
alcohol to clean the device.
2. Always keep your remote control over a soft surface when
cleaning it and changing batteries. This way you can avoid
dropping it on the floor.
3. Protect your remote control from excessive moisture
(bathing, swimming) and heat (radiator, car dashboard).
4. Protect the remote control against excessive shock and
vibration.
WARNING: Never use water or any other liquid to clean
your remote control, as this can damage it.
NOTE: Consult your hearing care professional if you need
information on how to dispose of your remote control.
17

Troubleshooting
Problem Possible cause Solution
Button press
indicator does not
light up when
pressing any
button
1. The battery is
depleted
2. The battery is
not placed
correctly
1. Change the
battery
2. Place it
correctly
Button press
indicator lights up
when pressing any
button but there is
no volume
adjustment or
program change
The remote
control is out of
range, e.g. in your
pocket
Move the remote
control closer to
you
18

Warnings
General warnings
1. Never expose your remote control to extreme heat or high
humidity.
2. Do not use your remote control while driving.
3. Do not use in areas where there are explosive hazards or
where there is a danger of ignition of flammable gasses.
4. X-ray radiation (e.g. CT scans, MRI scans) may adversely
affect the correct functioning of this device. We recom-
mend that you switch the device OFF before undergoing X-
ray procedures and keep it outside the room.
5. Keep this remote control away from children under 3 years.
6. Keep your remote control away from operating machinery.
7. If the product overheats, if the product has been dropped
or damaged, if the product has a damaged cord or plug, or
if the product has been dropped in a liquid, discontinue use
and contact your hearing care professional.
19

8. Avoid exposing your product to rain, moisture or other
liquids to protect against damage to the product or injury to
you.
9. Your remote control uses low-powered digitally coded
transmissions in order to communicate with other wireless
devices. Although unlikely, nearby electronic devices may
be affected. In that case, move the remote control away
from the affected electronic device.
10. The remote control may be interfered with by other equip-
ment. When using your remote control, and it is affected by
electromagnetic interference, move away from the source.
General precautions
1. When boarding a flight or entering an area where RF trans-
mitters are prohibited, deactivate wireless functionality.
See your hearing aids' user guide for information on how to
set your hearing aids in flight mode, because this will deac-
tivate wireless transmission in both hearing aids and
remote control.
20