REV eero User manual

eero is a simple-to-use whole-home
WiFi system that covers your home
in fast, reliable WiFi.
By following these simple steps,
you’ll be streaming in no time.
get connected
getting started
1UNPLUG YOUR MODEM
1. Unplug your modem from
the power supply
2. Remove your existing
router, if you have one
3GET ONLINE
1. Add your devices to the
network using your new
network name and password
2. Enjoy WiFi from anywhere in
your home
2SET UP YOUR NETWORK
1. Install the eero App on your Apple
or Android device
2. Create an account
3. Follow the steps in the app
whole home wifi
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Getting started with eero is simple.
If you need any help, here are a few helpful tips.
EEROS WON’T REGISTER
issue
Can’t complete set-up
because eero won’t register.
steps
1. Make sure your modem is
powered on and activated
2. Power back on your modem and
try again
CAN’T ADD EEROS
issue
Additional eeros won’t
join the network.
steps
1. Make sure your network is online
2. Try adding eero by serial number
3. Restart primary eero
DEVICES WON’T CONNECT
issue
Devices won’t join the network.
steps
1. Verify device is using eero network
2. Toggle device WiFi o and back on
3. Create static IP address for device
eero device and app subject to change. © 2019 eero inc. All rights reserved. The eero wordmark and logo are trademarks of eero inc. v07.22
TOLL FREE
(866) 881-4REV
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troubleshooting