RGBlink Q16pro User manual

Q16pro
User Manual
Article No: RGB-RD-UM-Q16pro E000
Revision No: V1.0

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Content
Declarations ............................................................................................................................................................. 2
FCC/Warranty ..................................................................................................................................................2
Operators Safety Summary ...........................................................................................................................3
Installation Safety Summary ......................................................................................................................... 3
Chapter 1 Your Product ....................................................................................................................................... 5
1.1 In the Box ...................................................................................................................................................5
1.2 Product Overview .....................................................................................................................................6
1.2.1 Rear Panel ..................................................................................................................................... 7
1.2.2 Front Panel .................................................................................................................................... 8
1.2.3 Dimension ...................................................................................................................................... 9
Chapter 2 Install Your Product ............................................................................................................................10
2.1 Plug in Signals ........................................................................................................................................ 10
2.2 Plug in Main Power ................................................................................................................................10
2.3 Turn on Your Product .............................................................................................................................10
Chapter 3 Use Your Product ............................................................................................................................... 11
3.1 Use the Menu Button .............................................................................................................................11
3.2 Menu Structure ....................................................................................................................................... 11
3.3 Use the Menu ..........................................................................................................................................12
3.3.1 Presentation .................................................................................................................................12
3.3.2 Split ............................................................................................................................................... 14
3.3.3 Advanced ......................................................................................................................................16
3.3.4 System ..........................................................................................................................................18
3.3.5 Scene Management ................................................................................................................... 19
3.4 Button ....................................................................................................................................................... 20
3.5 XPOSE 2.0 .............................................................................................................................................. 20
Chapter 4 Order Codes ........................................................................................................................................22
4.1 Product Codes ........................................................................................................................................ 22
4.2 Module Codes .........................................................................................................................................22
4.2.1 Input Modules ..............................................................................................................................22
4.2.2 Output Modules ...........................................................................................................................22
Chapter 5 Support .................................................................................................................................................23
5.1 Contact US .............................................................................................................................................. 23
Chapter 6 Appendix .............................................................................................................................................. 24
6.1 Specification ............................................................................................................................................24
6.2 Terms & Definitions ................................................................................................................................ 25
6.3 Revision History ......................................................................................................................................31

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Thank you for choosing our product!
This User Manual is designed to show you how to use this video processor quickly and make use of all the
features. Please read all directions and instructions carefully before using this product.
Declarations
FCC/Warranty
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area
may cause harmful interference, in which case the user will be responsible for correcting any interference.
Guarantee and Compensation
RGBlink provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of
guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage incurred
during transport, as well as for material and manufacturing faults. RGBlink must be informed immediately
in writing of any complains.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on
the date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of
compliant, RGBlink can repair the fault or provide a replacement at its own discretion within an appropriate
period. If this measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the
purchase price or cancellation of the contract. All other claims, in particular those relating to compensation for
direct or indirect damage, and also damage attributed to the operation of software as well as to other service
provided by RGBlink, being a component of the system or independent service, will be deemed invalid provided
the damage is not proven to be attributed to the absence of properties guaranteed in writing or due to the
intent or gross negligence or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the
goods are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the
transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of
the purchaser will be rendered invalid. Not included in the guarantee coverage are system failures which are
attributed to programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as
well as normal maintenance are not subject to the guarantee provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance regulations specified in this manual
must be complied with by the customer.

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Operators Safety Summary
The general safety information in this summary is for operating personnel.
Do Not Remove Covers or Panels
There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous voltages.
To avoid personal injury, do not remove the top cover. Do not operate the unit without the cover installed.
Power Source
This product is intended to operate from a power source that will not apply more than 230 volts rms between
the supply conductors or between both supply conductor and ground. A protective ground connection by way
of grounding conductor in the power cord is essential for safe operation.
Grounding the Product
This product is grounded through the grounding conductor of the power cord. To avoid electrical shock, plug
the power cord into a properly wired receptacle before connecting to the product input or output terminals. A
protective-ground connection by way of the grounding conductor in the power cord is essential for safe
operation.
Use the Proper Power Cord
Use only the power cord and connector specified for your product. Use only a power cord that is in good
condition. Refer cord and connector changes to qualified service personnel.
Use the Proper Fuse
To avoid fire hazard, use only the fuse having identical type, voltage rating, and current rating characteristics.
Refer fuse replacement to qualified service personnel.
Do Not Operate in Explosive Atmospheres
To avoid explosion, do not operate this product in an explosive atmosphere.
Installation Safety Summary
Safety Precautions
For all device installation procedures, please observe the following important safety and handling rules to
avoid damage to yourself and the equipment.
To protect users from electric shock, ensure that the chassis connects to earth via the ground wire provided in
the AC power Cord.
The AC Socket-outlet should be installed near the equipment and be easily accessible.

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Unpacking and Inspection
Before opening device shipping box, inspect it for damage. If you find any damage, notify the shipping carrier
immediately for all claims adjustments. As you open the box, compare its contents against the packing slip. If
you find any shortages, contact your sales representative.
Once you have removed all the components from their packaging and checked that all the listed components
are present, visually inspect the system to ensure there was no damage during shipping. If there is damage,
notify the shipping carrier immediately for all claims adjustments.
Site Preparation
The environment in which you install your device should be clean, properly lit, free from static, and have
adequate power, ventilation, and space for all components.

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Chapter 1 Your Product
1.1 In the Box
1x AC Power
Cord
2 x HDMI Cable
1 x Network
Cable
1 x Anti-static
Bag
1 x DB9-RJ11
Cable
1 x USB Disk
Note: AC Power Cable supplied as standard according to destination market.
Upgrading tool package and user manual are stored in the U disk, please keep it.

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1.2 Product Overview
Q16pro edition supports up to 8 inputs, including HDMI 1.3, SD/HD/3G SDI (to be published), HDMI2.0,
H.264/265 for 2K and 4K signals. The standard unit comes with 4 HDMI 1.3 outputs and builds with local front
control panel and remote control interfaces with RS 232 and ethernet ports. Q16pro is available to be remote
controlled by XPOSE or 3rd party APP / controller by open API.
Q16pro combine rugged design, class-leading video processing and image quality, ultra-low latency, versatile 4K
connectivity, live streaming capabilities, and unmatched ease of use to meet the requirement of the modern
commercial display systems application, including live corporate meetings, hybrid events, worship productions,
or large-scale LED video wall installations.
Its outputs supports up to 4 independent displays, and 8 layers with arbitrary roaming capacity and
each layer can cross over each output without layer counting up.
Q16pro System Connection Diagram

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1.2.1 Rear Panel
Input Connectors
1
Optional slots
2
Standard：
4×HDMI-IN, resolutions up to 1920*1080@60, support EDID
Output Connectors
3
Standard：
4×HDMI-OUT, resolutions up to 1920*1080@60, support EDID
Control Connectors
4
LAN RJ45 / RS232 RJ11
Use for system upgrade and remote control via APP
Power Socket
5
1×IEC power socket
3
5
4
1
2

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1.2.2 Front Panel
Button Instruction
MENU and EXIT
SAVE SCENE
Adjust size and position of layers
Enter SPLIT menu
LOAD SCENE
Enter Layout Select menu
IN1-IN8 input signal selection
buttons and 1, 2, 3, 4, 6, 7, 8, 9
digital button
Layer 1-8 and 0, 5 digital button
Sleep Button
LCD Panel. Display current status of
the product, and for feature
selections,provides interactive
choices in conjunction with buttons
on the front panel.
Confirm by pushing, selecting
items by rotating

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1.2.3 Dimension
Following is the dimension of Q16pro for your reference:
Dimension: 490mm x 343mm x 55mm

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Chapter 2 Install Your Product
2.1 Plug in Signals
Connect signals to the product (ensure all devices are powered off first). Tighten connector screws/locks where
provided.
2.2 Plug in Main Power
Connect IEC cable to device and plug into wall socket. Turn on power at wall socket.
2.3 Turn on Your Product
After the device is boot up, the screen shows as below, meanwhile the screen will show its input and output state
and IP address.

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Chapter 3 Use Your Product
3.1 Use the Menu Button
Push【MENU】button to enter main menu.
Turn the knob to select corresponding menu item. Push【MENU】button to return back to the previous menu.
The symbol > > indicate that the next item is available. The symbol > indicate that the item is selected.
Push the knob to confirm the operation. The symbol＊means the selected item is under editing state, ready to
be set or checked.
3.2 Menu Structure
The MENU structure includes Presentation, Split, Advanced, System and Scene Manage, shown in the figure
below.

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Output Resolution >>
Image Selection >>
Standard >>
Custom >>
Output Resolution
-＞ 1920×1080@60
Changing resolution of a
different size will clean up the
saved scene!!!
3.3 Use the Menu
Use the menu system for convenient and intuitive operation. The Screen shows the menu items. The screen will
show the default state when the menu is not in use, or the operation has timed out. Using the【MENU】button
and rotary knob in the front panel, the screen will show the corresponding menus according to user selections.
3.3.1 Presentation
After the device is boot up, push MENU, rotate the knob and select <Presentation>.
Output Resolution
In Output Resolution interface, users can choose Standard resolution or Custom resolution.
Standard: Push the knob for output resolution selection. The symbol * in front of the resolution indicates that this
item can be edited. Then rotate the knob to choose standard resolution.

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Custom
-＞ 1024x768@60
Changing resolution of a
different size will clean up the
saved scene!
Image Layout >>
Image Select L1
Source 1 DVI
Width 1920
Height 1080
Custom: Push the button to custom output resolution. The symbol * in front of the resolution indicates that this
item can be edited and the 1~9 numeric key will light up at the same time. Users can use the numeric keys to
input the width, height and frame rate one by one.
Image Select
Image Layout：Select the image layout for presentation mode. There are 15 layout patterns built-in as follows：
Image Select：L1-L8 Layer optional.
Source：Input signal selection.
Width, Height, H Pos, V Pos: Set size and position for image.
Crop: To edit width, height, H Pos, V Pos for different layers.
Reset: Cancel above settings.
H Pos 0
V Pos 0
Crop >>
Reset Parameters

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Output Resolution >>
Split Mode >>
Split Layout >>
4K Input Mode >>
Reset
3.3.2 Split
Push MENU, rotate the knob and select <Split>.
Output Resolution
The same operation as shown in last part.
Split Mode
Split Layout
There are 6 background split mode available and each basic split mode comes with useful multi-picture layout.
Split Mode
Background
Multi-Picture Layout
Cross
H 1/2

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V 1/2
H 1/3
H 1/4
V 1/4
4K Input Mode
The available modes for 4K input module: 2K×1K, 4K×1K, 4K×2K
The chosen mode will be valid on all ports.
Input Source 1：Select one from HDMI 2.0,DP 1.2 in 4K×2K
Input Source 2：Select two from HDMI 2.0,DP 1.2 in 4K×1K
Save Setting to confirm.
Reset
Cancel above settings.
4K Input Mode
Input Source 1
Input Source 2
Save Setting

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Destination 8.DP1.2
EDID Source CUSTOM
4K Input Mode >>
EDID >>
Input Adjustment >>
Output Adjustment >>
Device Encryption >>
Image Quality >>
Scale >>
Crop >>
3.3.3 Advanced
Push MENU, rotate the knob and select <Advanced>.
4K Input Mode
The same operation as shown in Split.
EDID
Destination：1~8 Input Port
EDID Source：RGBDVI，RGBHDMI
CUSTOM or RESET optional. Choose CUSTOM to custom EDID or choose RESET to reset EDID.
After successful setting, the interface will pop up a reminder “ Copy EDID Success. Please reset layer. ”
Input Adjustment
Image Quality: Input Signal 1-4: Adjust brightness, contrast and color saturation, sharpness and temperature of
each input source port.
Synchronize

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DVI Mode
Brightness
Contrast
Color Saturation
Sharpness
Brightness
Contrast
Color Default Mode
Color Red
Color Green
Input Signal 3 HDMI 2.0
Width 0
Height 0
H Pos 0
V Pos 0
Save
Reset
Input Signal 8 DVI
Width 0
Height 0
H Pos 0
V Pos 0
Save
Reset
Input 4K signal:
Scale
Scale: adjust each input source by scale.
Crop
Crop: adjust each input source by crop.
Output Adjustment
Output Type >>
Output Exchange >>
Color Red
Color Green
Color Blue
Save
Reset
Color Blue
Save
Reset

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SN ffff
BG/Black Key BG
Software Version >>
Network Setting >>
Fan Speed >>
Language 语言 ENG
Factory Reset
Output Type：
Output Connectors: 1/2/3/4/5/6/7/8 DVI Module（DVI/HDMI）
Output Exchange：
Device Encryption
Q16pro supports device encryption. The password defaults to 20090721. Users can use numeric keys to enter
password. Users should firstly key in default password to enter the following interface.
License Status: ON/OFF. If the License Status is turned on, user can set the Trial Period. If the time exceeds this
date, the device will be locked. If the License Status is turned off, there is no need to set the Trial Date, that is,
user can use the device with no limit time.
Change Password: Click >> and use numeric keys to enter password.
3.3.4 System
Push MENU, rotate the knob and select <System>.
SN: to check serial number of the device.
BG/Black Key: If you choose BG, you can choose to display background or not to display background.
Output Exchange >>
Save
Reset
License Status OFF
Trial Period to >>
2022.12.01
Change Password >>

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Save To
-＞SCENE 5
Button on is ready to recall
Button flashes means current scene
Load From
-＞SCENE 5
Button on is ready to recall
Button flashes means current scene
Fade Time 1.0S
Save To >>
Load From >>
If choose BLACK Key, pushing this button will black out selected layer.
Software Version: check comm board version, input module version and output module version.
Network Setting: Mac address and DHCP ON/OFF, IP Address, Subnet Mask, Gateway setting take effect after the
device is rebooted.
Fan Speed: Adjust the speed via button. Users can also turn on Auto Control for automatic adjustment of fan
speed.
Language 语言:Users can switch language here. English or Chinese available.
Factory Reset: If Factory Reset is selected, the interface will show warning, confirm by pushing knob, cancel by
pushing any other key.
3.3.5 Scene Management
Push MENU, rotate the knob and select <Scene Management>.
Fade Time：0.1S~10.0S. Set fade in fade out time for scene switching by rotating knob.
Save To: Save the scene to SCENE 1-16.
Load From
Load saved scene from SCENE 1-16.