Rheem 743 series Instruction Manual

OWNERS GUIDE &
INSTALLATION INSTRUCTIONS
743 SERIES UNDERBENCH
BOILING WATER APPLIANCES

1
Importantinformaon 2
Installaonrequirements 3
InstallingtheDispensingTap 4
InstallingtheMixingTap 5
InstallingtheUnderbenchAppliance 7
Commissioning 8
SenguptheTimer 9
Operangtheappliance 12
UsingtheDispensingTap 13
Filterreplacement 14
Saveaservicecall 15
Specificaons 16
Watersupplies 17
RheemWarranty 18
Contents
This manual contains informaon on the installaon, commissioning and operaon of
RheemUnderbenchBoilingWaterAppliances.
ModelsdeliveringFiltered,BoilingandAmbientorChilledWater(3‐in‐1)
ModelsdeliveringFiltered,Boiling,HotandAmbientorChilledwater(4‐in‐1)
Please note that the external design of tapware shown in this manual may differ from
that in the package and depends on the model ordered. This does not affect the
instruconsgiveninthisinstruconmanual.
Rheem
UnderbenchBoilingWaterAppliance

2
This Boiling Water Appliance must be
installed and serviced by a qualified/
licensed person in accordance with
these installaon instrucons,
naonalplumbingandelectricalcodes
andlocalauthorityregulaons.
Should the appliance (including
electrical supply cord) become
damaged, contact Rheem Service to
arrangerepair.
This appliance is only intended to be
operated by persons who have the
experience or the knowledge and the
capabilies to do so. This appliance is
not intended to be operated by
persons with reduced physical,
sensory or mental capabilies i.e. the
infirm,or by children. Children should
be supervised to ensure they do not
interfere with the Boiling Water
Appliance.
Rheem recommend the use of the
dispensing tap safety funcon
requiringtwofingeroperaon.
Removal of the appliance’s jacket will
expose230‐240Vwiring.
The jacket must only be removed by
anauthorisedorqualifiedpersonaer
theappliancehasbeenisolated.
• Powerturnedoffandapplianceplug
removedfromwallsocket.
• Watersupplyisolatedatsupplyinlet
valve.
In order to avoid a hazard due to
inadvertent reseng of the thermal
cut‐out, this appliance must not be
suppliedthroughanexternalswitching
device, such as a mer, or connected
to a circuit that is regularly switched
on and off by the ulity. If med
operaon is required, refer to the
secon "Seng up the Timer" on
page9.
For your protecon and safety this
appliance is fied with a number of
safety devices. Do not modify this
appliance or associated dispensing
tap. Doing so will void warranty and
potenally cause a hazard. Avoid
spillageonapplianceconnector.
This appliance contains electronic
equipment and 500V insulaon tests
must only be conducted between
acveandearth,andbetweenneutral
andearth.
Protectfromfreezing. If theappliance
istobe switched off foranylengthof
me and freezing is a possibility, the
watersupplymustbeisolatedandthe
appliancedrained.
This appliance is suitable for most
public water supplies, however, in
some areas the water quality may
have detrimental effects on the
appliance and fings. If you are in a
known bad water area you must first
read page 17: Water Supplies. If you
are not sure, have your water quality
checked against the condions
describedonpage17.
ThankyouforchoosingaRheemUnderbenchBoilingWaterAppliance.Pleasetakeafewminutestoreadthismanualasit
containsimportantinformaonaboutthecorrectinstallaonandoperaonofyourappliance.
ThismanualappliestoRheem3‐in‐1andRheem4‐in‐1UnderbenchBoilingWaterAppliancesandDispensingTaps.
If the installaon includes a Rheem Water Chiller, the separate Water Chiller Instrucon Manual should be read in
conjunconwiththeseinstrucons.
Thisapplianceisintendedtobeusedinhouseholdandsimilarapplicaonssuchas:
–staffkitchenareasinshops,officesandotherworkingenvironments
–farmhouses
–byclientsinhotels,motelsandotherresidenal‐typeenvironments
–bedandbreakfast‐typeenvironments.
Importantinformation
WARNING
Toensurethesafeoperaonofthisappliancepleaseobservethefollowing;

3
Installationrequirements
Servicesrequired
Electrical: 10A earthed 3 pin Socket
Outletsitedinthecupboardwherethe
appliancewillbeinstalled.
NOTE: Where a Rheem Chiller is
installed, the Underbench Boiling
WaterAppliancesuppliespowertothe
chiller. The combined maximum
current drawn is not more than 10
amp.
If a third‐party chiller is installed, an
addional socket outlet may be
required.
Water supply: A potable water
supplyterminatedwithastoptapwith
15mm(½”)threadedoutlet.
SupplyPressure
AS/NZS 3500.1 requires a maximum
supplypressureof500kPa.Wherethe
mains water supply pressure exceeds
this,apressurelimingvalveshouldbe
installed.
For opmum performance, observe
the pressure ranges stated in the
abovetableforyourappliance.
A 3‐in‐1 appliance will operate at
pressures lower than 250 kPa but
deliverywillbeaffected.
The mixing tap in a 4‐in‐1 appliance
requiresaminimumsupplypressureof
300kPa(250kPadynamicpressure).
Where a pumped supply is connected
totheappliance,caremustbetakento
prevent water hammer. Damage from
waterhammerwillvoidwarranty.
This Underbench Boiling Water
Appliance, hereaer referred to as
"Appliance", is only suitable for
indoorinstallaon.
Theapplianceshouldbeplacedinthe
cupboard beneath the bench the
dispensingtapistobemountedon.
Before installaon commences, plan
thesetout.
When the installaon includes a
chiller,thereareaddionalvenlaon
requirements. Please refer to the
chiller installaon manual before
proceeding.
Tapware should be posioned for the
convenience of users. Allow sufficient
clearance around tapware for
operaon.
In a 3‐in‐1 installaon, a single
dispensing tap is installed. In a 4‐in‐1
installaon, an addional mixing tap
willbeinstalled.
The dispensing tap outlet must be
over a sink or drained outlet. Where
the dispensing tap cannot be
posioned over a sink, a sink‐free
oponisavailable.
In a4‐in‐1 installaon, the mixing tap
outletmustdischargeintoasink.
Please refer to pages 4 and 5 for
tapwareinstallaonanddimensions.
Ensure that the air vents on the
appliance are clear of obstrucons at
all mes. Leave at least 50mm
clearance around the vents to allow
airflow.
The appliance must be posioned in
the cupboard within reach of the
conneconstothetapware.
Locationandsetout
Max Min
3‐in‐1 500kPa 250kPa
4‐in‐1 500kPa 300kPa

4
The design of the Dispensing Tap will
vary depending on the model
purchased.
The tap must be posioned on the
benchtopwiththeoutletoverasink.
All Dispensing Taps are mounted
through a Ø35mm hole drilled in the
benchtop.
Before drilling the mounng hole
ensure that there is sufficient
clearancebeneaththebenchtofixthe
MounngWasherandClampPlate.
TheWasherhasaself‐adhesivegasket
on one face. Remove the backing
paperandposiontheWasheragainst
the underside of the bench aligned
concentrictothedrilledhole.
FittheBaseRingandsealingO‐Ringto
thetapasshown.
Pass the tap communicaons cable
through the bench hole and mount
the tap in posion on bench ensuring
the sealing O‐Ring is sing in the
grooveoftheBaseRing.
Fitthe ClampPlateontothetapstud
and screw the Clamp Nut onto the
studtosecurethetaptothebench.
In ghtening the Clamp Nut, ensure
that the communicaons cable is free
andnotpinched.
Refer to page 7 for the connecons
between the Dispensing Tap and
UnderbenchAppliance.
SinkFree&Extended
Taps
If a Sink Free or Extended Tap Kit has
been supplied forinstallaon, referto
the separate installaon instrucons
suppliedwiththekit.
InstallingtheDispensingTap
BaseRing
O‐Ring
ClampPlate
Washer
ClampNut
Benchhole
Ø35mm
Boilingwater
Redpipe
Filtered/chilledwater
Bluepipe
Vent
Unmarkedpipe
Adaptorfing
Filtered/Chilledwater
TapSignal
8pinheader
Bench
max50mm
BaseRing
Ø52mm
Washerclearance
Ø75mm

5
InstallingtheMixingTap
To ensure opmum performance of the mixing tap
and customer sasfacon, please read these
instrucons.
This Mixing Tap is designed solely for connecon to
theBoilingWaterApplianceitissuppliedwith.
The Mixing Tap must not be modified in any way.
Doing so will possibly make the product inoperable
andwillvoidwarranty.
Beforedrillingintothebenchtop,considertheset‐out
and posioning of the Mixing Tap and Boiling Water
Tap.Refertopage3onsetout.
Asuitableisolaonvalveisrequiredontheinletwater
supply.
In accordance with good plumbing pracce, a line
strainer should be fied to the supply to eliminate
damage to the Mixing Tap's ceramic cartridge from
suspendedsolids.
AS/NZS 3500.1 specifies a maximum stac pressure
within buildings of 500 kPa at any outlet and notes
thatpressuresabove500kPacancausedamagefrom
waterhammer,reducethelifeofappliances,tapsand
fings,andcauseexcessivenoiseinthesystem.
Rheem recommends the installaon of a 500 kPa
pressurelimingvalveinthesupplytothemixingtap
ifthestacsupplypressureisgreaterthan500kPa.
Flushoutallpipeworkpriortoinstallaon.
Donotkinkortwistflexibleconnectors.
Before starng any installaon, please consider the
following:
• Before drilling, check that there are no hidden
electrical wires, cables or water supply pipes and
thatthereissufficientclearancefortheClampPlate
beneath the benchtop where the tap is to be
mounted.
• ThathosescanreachtheBoilingWaterAppliance.
Deliveredwatertemperature
When installed in accordance with these instrucons,
the maximum hot water temperature delivered from
theMixingTapis62°C.
Measuredwithinletcoldwater25°C.
Theinstruconsonthispageandthefollowingpageapplyto4n1installaonswithamixingtap.Ifyourinstallaonisa3n1
thissecondoesnotapply.Pleaseturntopage7.
Benchmax50mm
BenchholeØ35mm
WasherclearenceØ52mm
BaseRingØ60mm

6
InstallingtheMixingTap
IMPORTANT
Thethreeflexiblehosesmustbeconnectedtothecorrect
portsonthemixer.
ConnectBLACKhosetoportmarkedBLK
ConnectBLUEhosetoportmarkedBLUE
ConnectREDhosetoportmarkedRED
Screwtheflexiblehosesintothreadedportsinthebaseofthe
mixerbodyunlboomedensuringtheo‐ringsealisnotcut.
O‐Ring
FixingStud
Washer
ClampPlate
ClampNut
ConnectBLUEHOSE
fromMixingTapto
coldwatersupply
ConnectBLACKHOSE
frommixingtap
tounionmarked
MIXERBLACKHOSE
ConnectREDHOSE
frommixingtap
tounionmarked
MIXERREDHOSE
InletWatertoAppliance.
ConnectPLAINHOSE
tounionmarked
SUPPLYINLET
ColdWaterSupply
IsolaonValve
BaseRing

7
InstallingtheUnderbenchAppliance
ConnectionstowatersupplyandDispensingTap
AllconneconstotheBoilingWaterApplianceareonthetopfaceandarelabelled.
Therequiredhosesandpipesaresuppliedwiththeappliance.
A 15mm flexible hose is provided to connect the inlet supply water from the site isolaon valve to the fing marked
SUPPLYINLET.
TheconneconstotheDispensingTapareshownonpage4.
PushtheendofthesuppliedsilicontubeovertheDispensingTap'sVentpipeaminimumof12mm.Leadthesilicontubeto
theconneconontheappliancemarkedVENT.ThesilicontubemusthaveconnuousfallfromtheDispensingTapwithno
ghtbendsorkinks.Markthesiliconattherequiredlength,allowing12mmforfingtotheapplianceventconnecon.Cut
thesilicontubetolengthandfittotheapplianceventconnecon.
RepeatthisfortheconneconbetweentheDispensingTap'sBoilingWaterpipeandapplianceBOILINGOUTLETconnecon.
When a chiller is installed the water supply to the chiller is taken from the Boiling Water Appliance's FILTERED OUTLET, a
6mmpush‐fitconnecon.UsethesuppliedwhiteØ6mmtube.Pleaserefertothechillerinstrucons.
Wherenochillerisinstalledfitthesuppliedpush‐fitAdaptorFingtotheFiltered/ChilledWaterpipeoftheDispensingTap.
ConnectthewhiteØ6mmtubebetweentheFILTEREDOUTLETandtheAdaptorFing.
ConnecttheTapSignalcable totheAppliance Tap Signal, matching8pinheader,ensuring theorientaonoftheheaderis
correct.
Tapware
The design of the tapware supplied depends on
themodelordered.
The illustraons show the required connecons
andarecommontoalltapwaredesigns.
Where no Mixing Tap is to be installed (3‐in‐1
models)therewillbenoMixingTap connecons
ontheappliance.
Ventilation
Wherenochillerisinstalled,thecupboarddoors
must be kept ajar to increase venlaon to the
appliance.
This is achieved by applying the supplied 4mm
adhesive spacers/bump‐ons to the inner centre
corners (opposite to hinged ends) of each
cupboard door. Four spacers/bump‐ons are
suppliedwiththeDispensingTapkit.
Chillerinstallations
Forinstallaonswherea chilleristobeinstalled,
please refer to separate instrucons supplied
withthechiller.
A chiller will have specific venlaon
requirements, refer to the chiller's installaon
instrucons.
Before proceeding to commissioning, ensure
installaonofchilleriscomplete.
15mmFlexibleHose
InletConnecon
TapSignal8PinHeader
Ø12mmSiliconTube
BoilingWater
Ø12mmSiliconTube
Vent
Ø6mmPipe
FilteredWater
MixingTap
DispensingTap
PipeAdaptorFing
ChillerSignal4PinHeader

8
Commissioning
On inial start‐up, the Boiling Water
Appliance automacally runs through a
calibraoncycletodetecttheboilingpointof
water.Duringthiscalibraoncycle,steammay
discharge from the Dispensing Tap vent for a
short me. Calibraon only occurs once on
inital power on and will take approximately
ten minutes. When complete the appliance
will commence operaon. To completely fill
the appliance will take up to 18 minutes
dependingontheunitcapacity.
It is important NOT to operate either the
Dispensing Tap or Mixing Tap during the
calibraon cycle because it may affect the
calibraonoftheunit.
• Checkallconneconshavebeeninstalledas
detailedintheinstallaonsecon.
• Opensupplywaterisolaonvalve.
• Checkforleaks.
• PlugtheAppliancepowercordplugintothe
outletsocketandswitchon.
• The Timer display on the front of the
Appliance will switch on and the Appliance
willbegintofill.
• The green light on the Dispensing Tap will
flash and the Timer will display the
calibraonmessage.
• When calibraon is complete the Timer
displaycalibraonmessagewillbereplaced
bytheREADYmessage. The DispensingTap
indicatorwillshowasteadygreenlight.
Remove the Baery Pull Tab strip. Grasp the
freeendandpullupunltheTabstripisfree.
This acvates the backup baery power for
the Timer to maintain your sengs in the
eventofapowerfailure.
• Set the Timer to suit owner's requirements,
refertoPage9‐TimerSetup.
• SettheFilterLife,refertoPage10‐FilterLife.
WaterChillers
WhereaRheemChillerisinstalledthechillerpowerissuppliedfrom
the Boiling WaterAppliance andthe chiller signal connecon allows
controlofthechiller.
Thirdpartypushthroughwaterchillers
The Boiling Water Appliance can be installed with a third‐party
stand‐alonechilleronlyifthechillerisapush‐throughtypedevice.
A third‐party water chiller will require its own independent power
supply.TherearenoelectricalconneconsbetweentheBoilingWater
Applianceandathird‐partychiller.
Connect the Filtered outlet on the Boiling Water Appliance to the
inletconnecononthethird‐partychiller.
Connect the outletonthethirdpartychillertothe Cold Waterpipe
ontheDispensingTap.
BaeryPullTab
ChillerPowerSupply
ChillerSignal
(4Pinheader)

9
SettinguptheTimer
The Timer on the front of the Boiling Water Appliance provides the
userinterfacetoviewcurrentinformaonandsetvariousparameters
controllingtheoperaonoftheappliance.
Forpowersaving,theappliancecanbesettoAUTOmode;itwillthen
switchoff(sleep)overnightbasedontheprogrammedON/OFFmes.
The ON/OFFmescanbe adjustedtosuit usagepaernsduringthe
week.
A sleep mode is also available when the appliance is in AUTO mode.
Sleep mode will shutthesystemdownaera user specified me of
nouse.
Theappliance willwake fromsleepmodeautomacallywhenauser
operatestheDispensingTaporpushesabuonontheTimer.
If a Rheem Chiller is installed, the operaon of the chiller will be
managedbytheTimer.
TheTimeralsoprovidesaccesstovariousservicefunconsexplained
below.
MakingTimerselections
PresstheProgbuonunlthedesiredmenuisdisplayed
on the screen. Press the Accept buon to confirm
selecon and enter the menu. When in a menu item is
selected, values are changed using the Up buon and
Acceptbuon.
Pressing the Cancel buon at any me returns to the
main menu. Any changes previously accepted will be
retained.
Note: The display will revert back to main menu
from any mode if a button has not been pressed
foroneminute.
SettingtheDayandTime(24hr)
Prog=>Clock=>Accept
DisplayShows:SetClockDay
PressUptoselectday.PressAccept
DisplayShows:SetClockHOUR
PressUptoselecthour.PressAccept
DisplayShows:SetClockMIN
PressUptoselectminute.PressAccept
SettingTimerMode
Prog=>TimerSTD/AUTO=>Accept
DisplayShows:STD
PressUptoselectAUTO.PressAccept
NOTE:UptogglesSTDAUTOoption
NOTE:AftersettingAUTO,checktheON/OFFtimesettings
MainMenuSelection
Press"Prog"tocyclethroughmenu
Clock
TimerSTD/AUTO
SetON/OFFTime
SleepDelayTime
FilterLife
Service
ChillerSelect
ChillerTemp
ColdTapTime
HotTapTime
KeyLock
Press"Accept"toselectchoice

10
SettingTimerON/OFFTimes
Clockis24hrme.
SenganidencalON/OFFmewillmaketheappliance
acvefor24hrs.
Prog=>SetON/OFFmes=>Accept
DisplayShows:SUN7:007:00SetONhour
Note:Thehourdigitwillflashtoindicateeding
PressUptochangethehourvalue.PressAccept
DisplayShows:SUN7:007:00SetONminute
Note:Theminutesdigitswillflashtoindicateeding
PressUptochangetheminutevalue.PressAccept
DisplayShows:SUN7:007:00SetOFFhour
Note:Thehourdigitwillflashtoindicateeding
RepeatprocedureabovetosetOffme.
PressingAcceptwill advance throughtOnandOffmes
fortheweek.
SettingSleepDelayTime
Prog=>SleepDelayTime=>Accept
DisplayShows:SleepDelayTimeOFF
The Sleep Delay funcon puts the unit in a standby
modeaerauser‐definedperiod(1‐6hours).
PressUPbuon toincreasethesleep delayme up to
sixhours.
PressAccepttoconfirmselecon,displayrevertstothe
mainmenu.
FilterLife
Onfirstoperaon,theFilterLifeneedstobesetup.
Prog=>FilterLife=>Accept
DisplayShows:RemainingLifeCOUNTISOFF
PressUPtoaccessfilterreset.
DisplayShows:FilterReset.PressAccept
DisplayShows:AreyouSure.PressAccept
DisplayShows:SetFilterLifexxxxLitres
PressUPtoselectfilterlifevalue.PressAccept
PressingUPscrollsfromthefilterOFFselectionup
to 12,000 litres. We recommend a default value of
4,000 litres, until the user knows the filter will last
longer.
FilterLifeReset
Prog=>FilterLife=>Accept
DisplayShows:RemainingLifexxxxLitres
PressUPtoaccessfilterreset.
DisplayShows:FilterReset.PressAccept
DisplayShows:AreyouSure.PressAccept
DisplayShows:SetFilterLifexxxxLitres
PressUptoselectfilterlifevalue.PressAccept
ServiceMenu
Through the service menu, various operaonal
parameters can be viewed and set. Should error
condions arise they can be displayed to assist service
technicians.
Prog=>Service=>Accept
PressUPtocyclethroughsubmenu.
ErrorCodes
ErrorCodes=>Accept
Displayerrorcodesifpresent.Refboxonpage11.
BoilingTemp
Displaycurrentboilingwatertemperature
Up=>BoilingTemp=>Accept
DisplayShows:xx°C
ChillerTemp
Displaycurrentchilledwatertemperature
Up=>ChillerTemp=>Accept
DisplayShows:xx°C
CalibrationReset
Forceboilingpointrecalibraon.
Up=>CalibReset=>Accept
DisplayShows:AreyouSure?PressAccept
DisplayShows:CalibratingDoNotInterrupt
Temp.Override
Manuallysetboilingwatertemperature.
Up=>Temp.Override=>Accept
DisplayShows:xx°CPressUPtosettemperature
Setrangeis70°to99°C.PressAccept
DisplayShows:AreyouSure?PressAccept
SoftwareVersion
Displayinstalledsowareversion
Up=>SowareVersion=>Accept
Displayshowsinstalledsowareversionontwolines.
ServiceMenuSelection
Press"Up"tocyclethroughmenu
ErrorCodes
BoilingTemp
ChillerTemp
CalibReset
Temp.Override
SowareVersion
TempShowON/OFF
TBTreq
Press"Accept"toselectchoice

11
TempShowON/OFF
Selecng ON displays the current boiling water and
chilledwatertemperaturesonthemainscreen.
Up=>TempShowON/OFF=>Accept
DisplayShows:OFFPressUp
DisplayShows:ON
Note: Chilled water temperature is only displayed
whenaRheemChillerisconnected.
TBTreq
Displayboilingwatercalibraontemperature.
Up=>TBTreq=>Accept
DisplayShows:TBxx°CTreqxx°C
ChillerSelect
Prog=>ChillerSelect=>Accept
DisplayShows:Auto
PressUPtoselectrequiredmode:
i)Automode
SelecttoallowautomacdeteconofChiller.
ii)NoChillermode
Thisallowstheusertoaachastandalonechillertothe
Boiling Water Unit. By acvang the ‘No Chiller mode’,
the cold lever will deliver filtered mains temperature
watertoeitheraseparatechillerorstraighttotheTap.
iii)PushThroughChillermode
Iftheunitincorrectlysensestheappropriatechiller,the
usercanmanuallysettheunittoapushthroughchiller.
iv)PumpedChillermode
Iftheunitincorrectlysensestheappropriatechiller,the
usercanmanuallysettheunittoapumpedchiller.
ChillerTemp
Setchilledwatertemperature.
Prog=>ChillerTemp=>Accept
DisplayShows:xx°C
PressUptoselecttemperature.
SeableRange5°to15°C.
ColdTapTime
Setchilledwaterdeliveryme.
Prog=>ColdTapTime=>Accept
DisplayShows:xxs
PressUptoselectme.
SeableRange5to60seconds.
HotTapTime
Setboilingwaterdeliveryme.
Prog=>HotTapTime=>Accept
DisplayShows:xxs
PressUptoselectme.
SeableRange5to20seconds.
KeyLock
Whenenabledbuonsarelockedandusercannotmake
selecons.
Prog=>KeyLock=>Accept
DisplayShows:KeyLockEnable
PressAccepttoenablekeylock
To unlock, push Prog and Up buons simultaneously
for10seconds.
ERRORCODES
A BoilingWaterThermistorFault
B ChilledWaterThermistor
C ElementTriacFault
D LeakDetected
E ExpiredFilter
G CalibraonTimeOut
H LowLevelProbeFault
J HighLevelProbeFault
K CompressorFault
L WaterHeangFault
N ExcessiveTemperatureRise

12
ThisBoilingWaterApplianceisonlyintendedtobeoperatedbypersonswhohavetheexperienceortheknowledgeandthe
capabiliestodoso.ThisBoilingWaterApplianceisnotintendedtobeoperatedbypersonswithreducedphysical,sensoryor
mental capabilies i.e. the infirm, or by children. Children should be supervised to ensure they do not interfere with the
Boiling Water Appliance. Rheem recommends the use of the Dispensing Tap safety funcon, allowing only two‐finger
operaon.
WARNING
Operatingtheappliance
TurningontheBoilingWaterAppliance
TheinstallerwillhavecommissionedyourBoilingWaterApplianceatthemeofinstallaonandletheappliancereadyto
use.
TostartanAppliancethathasbeenshutdown
• TurnonthewatersupplytotheBoilingWaterApplianceatthesupplyisolangvalve.
• PluginandswitchontheelectricalsupplytotheAppliance.
TheTimeronthefrontoftheAppliancewillswitchonandtheAppliancewillbeginfillingandheang.
The Appliance is ready for use when the Timer display shows the ready message and the green LED on the Boiling Water
DispensingTapissolidgreen(nolongerflashing).
SwitchingofftheBoilingWaterAppliance
IfitisnecessarytoturnofftheBoilingWaterAppliance:
• Switchofftheelectricalsupplyattheisolangswitch.
• TurnoffthewatersupplytotheApplianceattheisolangvalve.
Careofyourtapware
Thetapware'schromiumsurfacesarethehardestandmostdurablefinishfordailyusebutwillbescratchedanddamagedif
subjectedtoabrasiveorcorrosivecleaning.
Donotuseharshcleaningcompounds containingacidic, causcorabrasivecomponents,orcitrus, bleach or alcohol‐based
substancesonthesurfacesoftheMixingandDispensingTaps.
To maintain the surfaces and looks of the tapware, chromium surfaces should be wiped over with a dampened cloth. For
strongercleaning,dampentheclothinapH‐neutralliquidsoapsoluon.Finally,buffthesurfaceswithacleansocloth.
Microfibre cloth is gentle and effecve for cleaning without scratching and needs only to be dampened to clean the tap
surfaces.

13
UsingtheDispensingTap
SafetyLock
Whenacvated,boilingwatercanonlybedeliveredwhenthesafetybuonishelddownwhilethehotleverisoperated.
Toacvateandde‐acvatethebuon,pressandholditforfiveseconds.Whenthesafetylockisacvated,theREDsafety
indicatorsonthesafetybuonwillbelit.
TapIndicators
Therearetwostatusindicatorsfiedadjacenttothelevers.
TheGreenLED(Ready)indicatesthestatusoftheBoilingWaterAppliancetemperature.IftheGreenLEDisflashing,boiling
wateris below the setoperangtemperature.Whenthe Green LED islitandnotflashing,theunitis atopmum delivery
temperature.HotwaterdeliveredwhiletheGreenLEDisflashingmaybebelowopmum.
TheOrangeLED(Filter),ifflashing,indicatesthewaterfiltershouldbereplaced.Pleaserefertopage14‐Filterreplacement.
Tapdesignwilldependonmodelordered.Regardlessofthemodel,funconisasillustratedbelow.
Waterisdeliveredontheoperaonofthelevers:
• TheboilingwaterleverhasaREDindicator
• ThecoldwaterleverhasaBLUEindicator.
Pull the lever up unl it latchesto
allowforhands‐freefilling.
Pushandholdtheleverdown
forquickcupfills.
Toacvatesafetyfuncon,
pushandholdforfivesecondsunl
theREDsafetyindicatorsarelit.
Azure™tap
Aqua™tap

14
Filterreplacement
Filterremoval
• IsolatethewatersupplytotheBoilingWaterAppliance.
• Holddowntapcoldlevertorelievethewaterpressureintheappliance.
• Switchoffthepowertotheapplianceandwithdrawplugfromwall.
• IfaRheemChillerisconnectedtotheBoilingWaterAppliance,disconnect
allelectricalconneconsfromtheBoilingWaterAppliancetotheRheem
Chiller to prevent the Chiller from dispensing water during the filter
flushingprocedure.
• Placearagorpaper towelsbeneath thefiltertocatch anyspilledwater
and prevent the inbuilt leak detector from acvang and shung the
appliancedown.
• Toremovetheoldfiltercartridge,turnfiltercartridgetotheleasshown
unlrotaonstops(1/4turn).Pullcartridgedownwardsandoutofhead.
• Mopupanyspilledwater.
Filterreplacement
• Alignlugsonfiltercartridgenecksothatoneistothefront.
• Pressfiltercartridgefirmlyintofilterhead.
• Turnfiltercartridgetotherightunlrotaonstops(1/4turn).
Filterflushing
• If a chiller is connected to the Boiling Water Appliance, disconnect the
FilteredWaterpipefromtheBoilingWaterAppliancetothechilleratthe
chillerinlet.Directthepipeintoabucket.
• TurnwaterontotheBoilingWaterAppliance.
• Turn the electricity to the Appliance back
on.
• Flushthenewwaterfilterbyacvangthe
cold buon on the Tap for a minimum of
fiveminutes(note:theconnuousdrawoff
me can be increased to one minute
intervals).
• Once flushing is complete, reconnect the
FilteredWaterpipetothechiller.
• If a Rheem Chiller is installed, switch off
power and reconnect the electrical
conneconsfromtheChiller totheBoiling
WaterAppliance.
• Check Appliance is funconing correctly
and dispose of the old filter cartridge
responsibly.
NOTE:Ifnochillerispresentthefilter
can be flushed through the
DispensingTapwithouttheremovalof
anypipes.

15
Saveaservicecall
BeforecallingRheemServicepleasecheckthefollowing.
ERRORMESSAGES
Does the mer display any error messages? Refer to page
11.
Notenough(orno)boilingwater
Istheelectricityswitchedon?
Checkthatpowerisavailableandisswitchedon.
IstheTimerintheoffperiod?
IftheAppliance hasbeen inanoffperiodandthewateris
below the opmum delivery temperature, the green LED
flashes when the unit is woken. To wake the Appliance,
press the hot lever on the boiling water Tap or any Timer
buon.The Appliancewillacvatetheelementand reheat
thewatertothesettemperature.
LeakdetectedintheAppliance?
ThereisaleaksensorintheAppliance.Ifaleakisdetected,
errorcodeDisdisplayedonthemerscreen.Contactyour
nearestRheemServicetoarrangeforaninspecon.
AreallTapLEDsflashing?
ResettheTapleverstotheoffposion.IftheLED’sconnue
flashing, a fault has occurred with the Tap. Contact Rheem
Servicetoarrangeforaninspecon.
Waternothotenough?
Hastherebeenheavyuse?
Heavy boiling water usage can result in the tank level
dropping below the low level probe. The green LED onthe
Tap may also flash due to insufficient temperature as the
tankrefills.Allowthetanktorefillandreheat.
Boilingcalibration
TheApplianceisfiedwithautomacaltudecalibraonto
detectboilingpoint.Ifyoubelievethewatertemperatureis
nothotenough,recalibratetheAppliance.Refertopage10
‐Calibraonreset.
Highelectricitybills
Should you at any me feel your electricity account is too
high, we suggest you check the Timer sengs for ON/OFF
me. Also consider seng sleep mode. Refer to page 10 ‐
SengtheTimer.
Appliancewillnotswitchoff
TheelectronicTimerwillonlyswitchtheApplianceonoroff
whenitisinAutomode.
Blockedfilter
Waterflowratewilldiminishovermeasthefilterremoves
parcles fromthewatersupply. The electronicTimer has a
filterlifecounterandtheDispensingTapwillindicatewhen
thefiltershould bechangedby flashing theorangeLED.To
change the filter, refer to page 14 or if assistance is
required,contactyournearestRheemServiceCentre.
Timerhasreset
TheTimerisfiedwithabaerytoretaintheusersengs
intheeventofapoweroutageoriftheApplianceisturned
off. If the baery has gone flat or is faulty for any reason,
theAppliancewilloperatenormally,butmaylosetheclock
and programedsengs in a poweroutage.When poweris
restoredtheappliancewillreverttoSTDmode,connuous
24/7operaon.Ifthebaeryneedsreplacing,contactyour
nearestRheemServiceCentre.
IF YOU HAVE CHECKED ALL THE ABOVE AND STILL BELIEVE
YOU NEED ASSISTANCE, CALL YOUR NEAREST RHEEM
SERVICECENTRE.

Australia 131031
NewZealand 0800657335
Note: You will be charged for Rheem attending to
any condition or fault that is not related to
manufactureorfailureofapart.

16
Specifications
175mm
460mm
405mm
DispensingTaps
MixingTaps
AquaTap
ModelCode:319032
AzureTap
ModelCode:319044
MixingTap
ModelCode:319119
MixingTap
ModelCode:319120

17
WaterSupplies
Your Boiling Water Appliance is manufactured to suit the
water condions of most Australian and New Zealand
metropolitan water supplies. However, there are some
knownwatersupplieswhichcanhavedetrimentaleffectson
theunitanditsoperaonand/orlifeexpectancy.Ifyouare
unsure of your water quality, you can obtain informaon
from your local water supply authority. The Boiling Water
Appliance should only be connected to a potable water
supply.Poorwaterqualitymayresultintheneedtoreplace
the filter more frequently in order to protect the unit and
maintainadequateflow.
Changeofwatersupply
The changing or alternang from one water supply to
anothercanhaveadetrimentaleffectontheoperaonand/
orlifeexpectancyofanumberofcomponentsinthisBoiling
WaterAppliance.
Where there is a change over from one water supply to
another, e.g. a rain water supply, a bore water supply,
desalinatedwatersupply,publicreculatedwatersupplyor
brought in from another supply, then water chemistry
informaonshouldbesoughtfromthesupplieroritshould
be tested to ensure the water supply meets the
requirements given in these guidelines for the
manufacturer'swarrantytoapply.
ChlorideandpH
In a high chloride water supply, the water can corrode
stainless steel parts and cause them to fail. Where the
chloridelevelexceeds250mg/L,warrantydoesnotapplyto
theBoilingWaterAppliance.
The pH is used as a measure of the water’s alkalinity and
acidity. In an acidic water supply, the water can aack
stainlesssteelpartsandcausethemtofail.WherethepHof
the wateris less than 6.5, the waterisacidicand warranty
doesnotapplytotheBoilingWaterAppliance.
Saturationindex
The saturaon index is used as a measure of the water’s
corrosive or scaling properes. In a corrosive water supply,
the water can aack copper parts and cause them to fail.
Where the saturaon index is less than –1.0, the water is
corrosiveandwarrantydoesnotapplytothe BoilingWater
Appliance.
Inascalingwatersupply,calciumcarbonateisdepositedout
of the water onto any hot metallic surface. Where the
saturaonindexexceeds+0.80,warrantydoes notapplyto
theBoilingWaterApplianceunlessawatersoeningdevice
isinstalled.

BOILING WATER APPLIANCES NOT INSTALLED IN
ACCORDANCE WITH THE ABOVE ADVICE WILL NOT BE
COVEREDBYTHEWARRANTY

18
Inadditiontoyourlegalrights,RheemNewZealandLimitedmakesthefollowingpromisetotheowner.Wewillrepairor,ifnecessary,replacea
defectiveBoilingWaterApplianceorpartofit,whichhasfailedduetofaultymanufactureonthefollowingtermsandconditions:
1. THERHEEMWARRANTY–GENERAL
1.1 ThiswarrantyisgivenbyRheemAustraliaPtyLimitedABN21098823511of1AlanStreet,RydalmereNewSouthWalesorRheemNew
ZealandLimitedof475RosebankRoad,Avondale,Aucklandasapplicable.
1.2 Rheem offer a trained and qualified national service network who will repair or replace components at the address of the Boiling Water
AppliancesubjecttothetermsoftheRheemwarranty.AustraliaOnly:RheemService,inadditioncanprovidepreventativemaintenanceand
adviceontheoperationofyourBoilingWaterAppliance.TheRheemServicecontactnumberisavailable7daysaweekonAustralia131031
withServicepersonnelavailabletotakeyourcallfrom8amto8pmdaily(hourssubjecttochange).
1.3 For details about this warranty, you can contact us on Australia 131 031 or New Zealand 0800 657 335 or in Australia, by email at
[email protected](notforservicebookings),orat[email protected]inNewZealand.
1.4 Thetermsofthiswarrantyaresetoutinsection2andapplytoBoilingWaterAppliancesmanufacturedafter1stJanuary2013.
1.5 Ifasubsequentversionofthiswarrantyispublished,thetermsofthatwarrantywillapplytoBoilingWaterUnitsmanufacturedafterthedate
specifiedinthesubsequentversion.
2. TERMSOFTHERHEEMWARRANTYANDEXCLUSIONSTOIT
2.1 ThedecisionofwhethertorepairorreplaceafaultycomponentisatRheem’ssolediscretion.
2.2 Where a failed component or tank is replaced under this warranty, the balance of the original warranty period will remain effective. The
replacementdoesnotcarryanewRheemwarranty.
2.3 WheretheBoilingWaterApplianceisinstalledoutsidetheboundariesofametropolitanareaasdefinedbyRheemorfurtherthan25kmfrom
either a regional Rheem Branch Office or an Accredited Rheem Service Agent's office (Australia only) or a Rheem Service Centre (New
Zealandonly),thecostoftransport,insuranceandtravellingbetweenthenearestRheemBranchOfficeorAccreditedRheemServiceAgent’s
office,oraRheemServiceCentreandtheinstalledsiteshallbetheowner’sresponsibility.
2.4 WheretheBoilingWaterApplianceisinstalledinapositionthatdoesnotallowsafeorreadyaccess,thecostofthataccess,includingthecost
ofadditionalmaterialshandlingand/orsafetyequipment,shallbetheowner’sresponsibility.Inotherwords,thecostofdismantlingorremoving
cupboards,doorsorwallsandthecostofanyspecialequipmenttobringtheBoilingWaterAppliancetofloororgroundlevelortoaserviceable
positionisnotcoveredbythiswarranty.
2.5 This warranty only applies to the original and genuine Boiling Water Appliance in its original installed location and any genuine Rheem
replacementparts.
2.6 If the Boiling Water Appliance is not sized to supply the hot water demand in accordance with the guidelines in Rheem’s Boiling Water
Applianceliterature,anyresultantfaultwillnotbecoveredbyRheem'swarranty.
2.7 TheRheemwarrantydoesnotcoverfaultsthatarearesultof:
a) AccidentaldamagetotheBoilingWaterApplianceoranycomponent(forexample:(i)ActsofGodsuchasfloods,storms,fires,lightning
strikesandthelike;and(ii)thirdpartyactsoromissions).
b) MisuseorabnormaluseoftheBoilingWaterAppliance.
c) InstallationnotinaccordancewiththeOwner’sGuideandInstallationInstructionsorwithrelevantstatutoryandlocalrequirementsinthe
StateorTerritoryinwhichtheBoilingWaterApplianceisinstalled.
d) ConnectionatanytimetoawatersupplythatdoesnotcomplywiththewatersupplyguidelinesasoutlinedintheOwner’sGuideand
InstallationInstructions.
e) Repairs, attempts to repair or modifications to the Boiling Water Appliance by a person other than Rheem Service or a Rheem
AccreditedServiceTechnician.
f) Faultyplumbingorfaultypowersupply.
g) FailuretomaintaintheBoilingWaterApplianceinaccordancewiththeOwner'sGuideandInstallationInstructions.
h) Transportdamage.
i) Fairwearandtearfromadverseconditions(forexample,corrosion).
j) Cosmeticdefects.
2.8 IfyourequireacalloutandwefindthatthefaultisnotcoveredbytheRheemwarranty,youareresponsiblefor
• AustraliaOnly:ourstandardcalloutcharge,
• NewZealandonly,thecostofthecalloutchargebytheagent.
IfyouwishtohavetherelevantcomponentrepairedorreplacedbyRheemthatservicewillbeatyourcost.
2.9 Subjecttoanystatutoryprovisionstothecontrary,thiswarrantyexcludesanyandallclaimsfordamagetofurniture,carpet,walls,foundations
oranyotherconsequentiallosseitherdirectlyorindirectlyduetoleakagefromtheBoilingWaterAppliance,orduetoleakagefromfittingsand/
orpipeworkofmetal,plasticorothermaterialscausedbywatertemperature,workmanshiporothermodesoffailure.
RHEEMWARRANTY
BoilingWaterApplianceWarrantyNewZealand&Australia

19
3. WHATISCOVEREDBYTHISRHEEMWARRANTY
3.1 RheemwillrepairorreplaceafaultycomponentofyourBoilingWaterApplianceifitfailstooperateinaccordancewithitsspecificationsas
follows:
4. ENTITLEMENTTOMAKEACLAIMUNDERTHISWARRANTY
4.1 Tobeentitledtomakeaclaimunderthiswarrantyyouneedto:
a) BetheowneroftheBoilingWaterApplianceorhaveconsentoftheownertoactontheirbehalf.
b) ContactRheemServicewithoutunduedelayafterdetectionofthedefectand,inanyevent,withintheapplicablewarrantyperiod.
4.2 YouarenotentitledtomakeaclaimunderthiswarrantyifyourBoilingWaterAppliance:
a) Doesnothaveitsoriginalserialnumbersorratinglabels.
b) IsnotinstalledinAustraliaorNewZealand.
5. HOWTOMAKEACLAIMUNDERTHISWARRANTY
5.1 Ifyouwishtomakeaclaimunderthiswarranty,youneedto:
a) ContactRheeminAustraliaon131031orRheeminNewZealandon0800657335andprovideowner’sdetails,addressoftheBoiling
Water Appliance, a contact number and date of installation of the Boiling Water Appliance, or if that’s unavailable, the date of
manufactureandserialnumber(fromtheratinglabelontheBoilingWaterAppliance).
b) (AustraliaOnly)RheemwillarrangefortheBoilingWaterAppliancetobetestedandassessedonsite.
c) (NewZealandOnly)ARheemServiceCentrewillarrangefortheBoilingWaterAppliancetobetestedandassessedonsite.
d) IfRheemdeterminesthatyouhaveavalidwarrantyclaim,RheemwillrepairorreplacetheBoilingWaterApplianceinaccordancewith
thiswarranty.
5.2 Anyexpensesincurredinthemakingofaclaimunderthiswarrantywillbebornebyyou.
6. THEAUSTRALIANCONSUMERLAW(AUSTRALIAONLY)
6.1 OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundfor
amajorfailureandforcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedor
replacedifthegoodsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
6.2 TheRheemwarranty(setoutabove)isinadditiontoanyrightsandremediesthatyoumayhaveundertheAustralianConsumerLaw.
RHEEMWARRANTY
BoilingWaterApplianceWarrantyNewZealand&Australia
Note:Refertoitems2.3and2.4ofwarrantyconditions.
ThisRheemwarrantycoversresidenal,
commercialandindusterial
installaons.
WarrantyPeriod WarrantyCover
Whatcomponentsarecovered
Theperiodinwhichthefault
mustappearinordertobe
covered
Whatcoverageyoureceive
AllComponents
(fromdateofinstallaon)
Allinstallaons/Allmodels
Years
1&2
NewcomponentorreplacemantAppliance
(atRheem'ssolediscreon),
freeofcharge,includinglabour**
Refertonotebelow.
InnerTankOnly Years
3‐5
Whereaninnertankfailsitwillbesuppliedfreeof
charge,installaonandlabourcostwillbecharged
totheowner.