Ricon S9922 User manual

User Manual
S9922 LTE Router

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We Ricon provide full support to customers, contact us freely if any questions.
RICON Technology FZE
Addres
RICON Technology FZE
P.O. Box no: 16111
Ras Al Khaimah
U.A.E.
Operation office in Turkey:
Ahi Evran Cad. No.1 Polaris Plaza
Kat.6 No.32 Maslak/ İstanbul
Turkey
Tel.: [phone]
Fax: [phone]
Email: [email protected]
Website
http://riconmobile.com/

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Copyright © RICON Technology FZE. All rights reserved.
All information in this user manual is protected by copyright law. Whereby, no organization or individual shall copy
or reproduce the whole or part of this user manual by any means without written authorization from RICON
Technology FZE.
Trademarks and Permissions
and DTU are the trademarks and logos of RICON Technology FZE. Other trademarks and logos
mentioned in this manual belong to other organizations related. RICON Technology FZE does not own the rights of
other trademarks and logos.
Caution
Due to product updates or functional upgrading, we may renew the content of this file, and this file only
for reference. All statement, information, suggestion.etc in this file do not compose any form of
guarantee and we RICON reserves the right of final explanation.

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About This Document
Purpose
S9922 LTE Router is designed and manufactured by RICON, it based on 3G/LTE cellular network technology,
industrial class quality. With its embedded cellular module, it widely used in multiple case like ATM
connection, remote office security connection, data collection. Etc. This document introduced how to use
S9922 and its function features.
Related Versions
The following table lists the product versions related to this document.
Model
Version
S9922
V11/V12/V13
Orginazition
Chapter
Description
1
Features of S9922 LTE Router and target market.
2
SW & HW structure of S9922 LTE Router.
3
How to installation of S9922 LTE Router.
4
Prepare to config S9922 LTE Router.
5
How to config S9922 LTE Router.
6
Typical application of S9922 LTE Router.
7
Frequently asked questions.

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Conventions
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a tip that may help you address a problem or save
your time.
Provides additional information to emphasize or supplement
important points of the main text.
Command Conventions
Convention
Description
Boldface
The keywords of a command line are in boldface.
Italic
Command arguments are in italics.
[ ]
Items (keywords or arguments) in brackets [ ] are optional.
{ x | y | ... }
Optional items are grouped in braces and separated by vertical
ars. One item is selected.
[ x | y | ... ]
Optional items are grouped in brackets and separated by vertical
bars. One item is selected or no item is selected.
{ x | y | ... } *
Optional items are grouped in braces and separated by vertical
ars. A minimum of one item or a maximum of all items can be
selected.
[ x | y | ... ] *
Optional items are grouped in brackets and separated by vertical
ars. Several items or no item can be selected.
&<1-n>
The parameter before the & sign can be repeated 1 to n times.

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Convention
Description
#
A line starting with the # sign is comments.
GUI Conventions
Convention
Description
Boldface
Buttons, menus, parameters, tabs, window, and dialog titles are
in boldface. For example, click OK.
>
Multi-level menus are in boldface and separated by the ">" signs.
For example, choose File > Create > Folder.
Keyboard Operations
Format
Description
Key
Press the key. For example, press Enter and press Tab.
Key 1+Key 2
Press the keys concurrently. For example, pressing Ctrl+Alt+A
means the three keys should be pressed concurrently.
Key 1, Key 2
Press the keys in turn. For example, pressing Alt, A means the two
keys should be pressed in turn.
Mouse Operation
Action
Description
Click
Select and release the primary mouse button without moving the
pointer.
Double-click
Press the primary mouse button twice continuously and quickly
without moving the pointer.
Drag
Press and hold the primary mouse button and move the pointer
to a certain position.

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Content
1 Product Introduce.......................................................................................................................1-1
1.1 Overview.......................................................................................................................................................1-1
1.2 Product positioning.......................................................................................................................................1-2
1.3 Function & Features .....................................................................................................................................1-2
1.4 Specification .................................................................................................................................................1-3
2 Product structure ........................................................................................................................2-5
2.1 Hardware ......................................................................................................................................................2-6
2.1.1 Appearance & Size ..............................................................................................................................2-6
2.1.2 Accessories..........................................................................................................................................2-8
2.2 Structure .......................................................................................................................................................2-9
3 Installation of S9922 LTE Router ..........................................................................................3-10
3.1 Unpacking ...................................................................................................................................................3-10
3.2 How to install..............................................................................................................................................3-10
3.2.1 SIM/UIM card install .........................................................................................................................3-10
3.2.2 Ethernet cable connection ................................................................................................................3-11
3.2.3 Serial port connection .......................................................................................................................3-11
3.3 Power supply ..............................................................................................................................................3-12
3.4 Review ........................................................................................................................................................3-12
4 Before config ...............................................................................................................................4-1
4.1 LED Status .....................................................................................................................................................4-1
4.2 Local config ...................................................................................................................................................4-2
5 Router config...............................................................................................................................5-1
5.1 Overview.......................................................................................................................................................5-1
5.2 Basic config ...................................................................................................................................................5-1
5.2.1 Login WEB GUI ....................................................................................................................................5-2
5.2.2 Network config....................................................................................................................................5-2
5.3 Application program configuration ............................................................................................................5-17
5.3.1 ICMP check........................................................................................................................................5-17

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5.3.2 DDNS configuration...........................................................................................................................5-20
5.3.3 SNMP configuration (optional) .........................................................................................................5-22
5.3.4 M2M configuration ...........................................................................................................................5-24
5.3.5 Timing configuration .........................................................................................................................5-25
5.3.6 Wake up configuration......................................................................................................................5-28
5.3.7 DTU configuration (Optional)............................................................................................................5-31
5.3.8 GPS configuration (Optional) ............................................................................................................5-34
5.4 Security .......................................................................................................................................................5-35
5.4.1 Overview ...........................................................................................................................................5-35
5.4.2 configuration.....................................................................................................................................5-35
5.5 Forward configuration ................................................................................................................................5-42
5.5.1 Overview ...........................................................................................................................................5-42
5.5.2 NAT....................................................................................................................................................5-42
5.5.3 Routing ..............................................................................................................................................5-45
5.6 VPN configuration.......................................................................................................................................5-48
5.6.1 Overview ...........................................................................................................................................5-48
5.6.2 VPDN configuration...........................................................................................................................5-48
5.6.3 Tunnel configuration.........................................................................................................................5-51
5.6.4 IPSec configuration ...........................................................................................................................5-52
5.7 System configuration..................................................................................................................................5-59
5.7.1 Overview ...........................................................................................................................................5-59
5.7.2 Local Log............................................................................................................................................5-59
5.7.3 Remote Log .......................................................................................................................................5-60
5.7.4 Clock..................................................................................................................................................5-61
5.7.5 Account .............................................................................................................................................5-63
5.7.6 Network Test.....................................................................................................................................5-64
5.7.7 Files ...................................................................................................................................................5-65
5.8 Status ..........................................................................................................................................................5-68
5.8.1 Overview ...........................................................................................................................................5-68
5.8.2 Base Information...............................................................................................................................5-68
5.8.3 LAN ....................................................................................................................................................5-69
5.8.4 WAN ..................................................................................................................................................5-69
5.8.5 Modem..............................................................................................................................................5-71
5.8.6 Routing Table ....................................................................................................................................5-73
5.9 RESET button function ................................................................................................................................5-74
6 Typical application ....................................................................................................................6-1
6.1 Overview.......................................................................................................................................................6-1

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6.2 Awake function.............................................................................................................................................6-1
6.3 Parameter select...........................................................................................................................................6-3
6.4 VPN ...............................................................................................................................................................6-5
6.5 Timing Task ...................................................................................................................................................6-8
7 FAQ...............................................................................................................................................7-1
7.1 Hardware Failure ..........................................................................................................................................7-1
7.1.1 All LED dark .........................................................................................................................................7-1
7.1.2 SIM Slot ...............................................................................................................................................7-2
7.1.3 Ethernet Connection ...........................................................................................................................7-2
7.1.4 Antenna Connection ...........................................................................................................................7-2
7.2 Dial Online Problem......................................................................................................................................7-3
7.2.1 Dial discontinue...................................................................................................................................7-3
7.2.2 No Signal .............................................................................................................................................7-3
7.2.3 Cannot find SIM/UIM card ..................................................................................................................7-3
7.2.4 Poor Signal ..........................................................................................................................................7-4
7.2.5 Compress Protocol not match.............................................................................................................7-4
7.3 VPN Problem.................................................................................................................................................7-4
7.3.1 VPDN cannot connect .........................................................................................................................7-4
7.3.2 VPN cannot communicate...................................................................................................................7-5
7.3.3 Router can communicate but subnet cannot .....................................................................................7-5
7.4 WEB config problem .....................................................................................................................................7-6
7.4.1 Updating firmware failure...................................................................................................................7-6
7.4.2 Backup setting problem ......................................................................................................................7-6
7.4.3 Updating patch failure ........................................................................................................................7-6
7.4.4 CFE Updating failure............................................................................................................................7-7
7.4.5 Update failure in WEB GUI..................................................................................................................7-7
7.4.6 Forget Router Password......................................................................................................................7-7