Ricon D5510 User manual

Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

TABLE OF CONTENTS
Introduction......................................................................................................................................................... 6
How to Read This Manual................................................................................................................................. 7
Symbols...........................................................................................................................................................7
Disclaimer........................................................................................................................................................7
Notes...............................................................................................................................................................7
Terminology........................................................................................................................................................ 8
1. Overview
Things You Can Do with Interactive Whiteboard.............................................................................................9
Screen Configuration.......................................................................................................................................13
Icons Displayed on the Interactive Whiteboard............................................................................................ 15
Operating the Screen...................................................................................................................................... 21
Inserting a USB Flash Memory Device...........................................................................................................23
2. Using a Whiteboard
Basic Operations..............................................................................................................................................25
Writing on the Screen..................................................................................................................................26
Deleting Strokes........................................................................................................................................... 30
Enlarging, Reducing, or Moving the Strokes.............................................................................................34
Cutting, Copying, or Pasting Strokes......................................................................................................... 36
Changing the Display Magnification/Moving the Display Area............................................................38
Undoing Operations....................................................................................................................................41
Using Markers..............................................................................................................................................42
Operating a Page............................................................................................................................................ 43
Adding a Page.............................................................................................................................................43
Deleting a page........................................................................................................................................... 44
Turning Pages...............................................................................................................................................45
Operating a File............................................................................................................................................... 46
Saving Pages................................................................................................................................................46
Saving Pages Temporarily.......................................................................................................................... 49
Importing a File............................................................................................................................................ 50
Importing a Temporarily Saved File........................................................................................................... 53
Sending Pages by E-mail............................................................................................................................ 56
Specifying Destinations............................................................................................................................... 59
Printing.......................................................................................................................................................... 62
1

Linking with a Smart Device........................................................................................................................ 64
3. Connecting Devices
Devices That Can Be Connected to the Machine..........................................................................................67
Connecting a Computer or Tablet to the Machine........................................................................................72
Connecting a Video Conferencing Device to the Machine..........................................................................74
Sharing the Whiteboard Screen in a Video Conference..........................................................................76
Using a Projector to Project a Screen............................................................................................................. 77
4. Using the Web Page of the Machine
Things You Can Do on the Web Page........................................................................................................... 79
Displaying the Top Page............................................................................................................................. 79
Downloading Temporarily Saved Files.......................................................................................................... 81
Managing Temporarily Saved Files............................................................................................................... 83
Opening Administrator Settings...................................................................................................................... 85
5. Using the Machine to Perform Operations on a Computer Screen
IWB Remote Desktop Software Overview.....................................................................................................87
Downloading IWB Remote Desktop Software.............................................................................................. 88
Installing IWB Remote Desktop Software.......................................................................................................89
Uninstalling IWB Remote Desktop Software..................................................................................................91
Using IWB Remote Desktop Software to Perform Operations on a Computer Screen..............................92
6. Using a Remote Whiteboard to Share the Screen
Overview of Remote Whiteboard...................................................................................................................95
Opening a Remote Whiteboard Session....................................................................................................... 97
Opening a Remote Whiteboard Session in Compatible Mode.............................................................. 99
Closing a Remote Whiteboard Session....................................................................................................... 101
Participating in a Remote Whiteboard Session...........................................................................................102
Participating from the Interactive Whiteboard........................................................................................102
Participating from the Web Browser........................................................................................................105
Participating from Remote Viewer............................................................................................................106
Leaving a Remote Whiteboard Session.......................................................................................................109
Checking the Remote Whiteboard Information...........................................................................................110
7. Changing the Interactive Whiteboard Settings
Changing the Detailed Settings.................................................................................................................... 113
Displaying the Desktop..................................................................................................................................115
2

Icons on the Desktop.................................................................................................................................115
Opening General Settings............................................................................................................................ 116
General Settings Icons.............................................................................................................................. 116
Opening Administrator Settings....................................................................................................................117
Administrator Settings................................................................................................................................118
Adjusting Touch Sensor Positions................................................................................................................. 122
Adjusting the Touch Sensor Sensitivity......................................................................................................... 123
Configuring Network Settings.......................................................................................................................124
Configuring Wireless Network Settings.......................................................................................................126
Setting the Date and Time............................................................................................................................. 128
Configuring Region and Language Settings................................................................................................129
Adding or Deleting Your Remote License.................................................................................................... 130
Adding Your Remote License....................................................................................................................130
Deleting a Remote License........................................................................................................................130
Configuring SMTP Server Settings............................................................................................................... 132
Settings for Using the Mail to Print Function............................................................................................ 132
Managing a Remote Contact List................................................................................................................. 134
Creating a Remote Contact List................................................................................................................ 134
Adding a Remote Contact List.................................................................................................................. 136
Exporting a Remote Contact List...............................................................................................................137
Managing an Email Address Book.............................................................................................................. 138
Creating an Email Address Book............................................................................................................. 138
Adding an Email Address Book............................................................................................................... 140
Exporting an Email Address Book............................................................................................................141
Managing a Shared Folder List....................................................................................................................142
Creating a Shared Folder List...................................................................................................................142
Importing a Shared Folder List................................................................................................................. 145
Exporting a Shared Folder List................................................................................................................. 146
Collecting Logs...............................................................................................................................................147
Saving the Log to a USB Flash Memory Device..................................................................................... 147
Attaching the Log to E-mail.......................................................................................................................148
Updating Your System...................................................................................................................................149
Updating the System Using a USB Flash Memory Device.....................................................................149
3

Changing the System Settings.......................................................................................................................151
Changing the Security Settings.....................................................................................................................156
Changing the Print Settings........................................................................................................................... 158
Managing the Device Settings......................................................................................................................160
Performing a Configuration Settings Backup.......................................................................................... 161
Restoring Configuration Settings.............................................................................................................. 162
Synchronizing Settings on Multiple Whiteboards.................................................................................. 163
Restoring the Factory Default Settings..........................................................................................................164
8. Troubleshooting
If a Message is Displayed during Operation..............................................................................................165
If an Error Message is Displayed during Startup....................................................................................165
Message Related to Sensor Adjustment.................................................................................................. 166
Error Messages Related to Drawing/Editing/Erasing Strokes............................................................. 166
Error Messages Related to Remote Whiteboard....................................................................................167
Error Messages Related to PDF File Importing/Saving......................................................................... 169
Error Messages Related to Temporarily Saved Files..............................................................................177
Error Messages Related to the System.................................................................................................... 177
Error Messages Related to Configuration Settings.................................................................................178
Error Messages Related to Web Page.................................................................................................... 181
Other Error Messages...............................................................................................................................181
Error Massages Related to IWB Remote Desktop Software..................................................................183
When You Cannot Use the Interactive Whiteboard As You Want........................................................... 185
When Turning the System On/Off.......................................................................................................... 185
When Using the Interactive Pen............................................................................................................... 186
When Displaying an Image..................................................................................................................... 187
When Using the System as a Whiteboard.............................................................................................. 188
When Using the System as a Monitor..................................................................................................... 191
While Using Remote Whiteboard............................................................................................................192
When Using a USB Flash Memory Device............................................................................................. 192
When Accessing the Web Page.............................................................................................................. 192
When Printing............................................................................................................................................ 194
When Exporting or Importing Registration Data.................................................................................... 194
When Synchronizing Device Settings......................................................................................................196
4

9. Appendix
Using the Crestron Function.......................................................................................................................... 199
Using Remote Viewer.................................................................................................................................... 200
Installing Remote Viewer on a Computer................................................................................................201
Uninstalling Remote Viewer from the Computer..................................................................................... 202
Changing the Display Magnification of Remote Viewer........................................................................202
Configuring the Remote Viewer Settings................................................................................................. 203
Creating a Remote Contact List................................................................................................................ 204
Maintenance..................................................................................................................................................206
Replacing the Pen Nib.............................................................................................................................. 206
Replacing the Pen Bottom.........................................................................................................................207
Cleaning the Display.................................................................................................................................208
Adjusting the Display.....................................................................................................................................210
Adjusting the Image Quality of the Display.............................................................................................210
Adjusting the sound settings......................................................................................................................211
Adjusting the Position or Size of a Subwindow...................................................................................... 212
Changing the Menu Settings.................................................................................................................... 214
List of Video Input Signals Supported by the Machine...............................................................................216
Specifications................................................................................................................................................. 222
RICOH Interactive Whiteboard D5510..................................................................................................222
RICOH Interactive Whiteboard D6500..................................................................................................225
RICOH Interactive Whiteboard D8400..................................................................................................229
Trademarks.....................................................................................................................................................233
About Added or Changed Features.............................................................................................................235
5

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
6

How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the software. Be sure to read these explanations.
Indicates supplementary information that you may find helpful, but not essential to completing a task.
[ ]
Indicates the names of screens, menus, settings, and buttons.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
7

Terminology
This section explains the terms used in this manual.
Captured page
A page captured to the machine.
Interactive Pen
An electronic pen that requires a battery to operate, and is used to draw strokes on the whiteboard
and operate the machine. All features of the whiteboard can be used when Interactive Pen is used.
Stroke
A line can be drawn with the Touch Pen, Interactive Pen, or your fingers. A stroke starts when you
start drawing and ends when the tip of the Interactive Pen, Touch Pen or your finger is moved away
from the surface of the screen.
Touch pen
A pen that is used to draw strokes on the whiteboard and operate the machine. Some features of
the whiteboard cannot be used when the Touch Pen is used.
8

1. Overview
This chapter provides an overview of the whiteboard function of RICOH Interactive Whiteboard
products. It also explains how to view the screen.
Things You Can Do with Interactive
Whiteboard
You can use the Interactive Whiteboard in a variety of ways to fit your needs.
Use a Whiteboard
This chapter provides an overview of the
whiteboard function of Interactive Whiteboard
products. It also explains how to view the screen.
In addition to drawing freehand lines, you also can
convert freehand-written characters to text data,
correct or align freehand-drawn circles and lines,
and enter stamps and figures by selecting them from
the list.
See page 26 "Writing on the Screen".
DHG565
Operate pages
You can add or delete pages. You can switch
between pages to write, draw, or edit text and
figures. You also can change the display
magnification of the displayed page.
See page 43 "Operating a Page".
DAB002
Save pages
You can combine all the pages within a single PDF
file. This file can be saved to a USB flash memory
device or sent by e-mail. You also can temporarily
save the page you are currently using on the solid-
state drive of the machine.
See page 46 "Saving Pages".
See page 56 "Sending Pages by E-mail".
See page 49 "Saving Pages Temporarily".
DAB003
9

Print pages
You can print the currently displayed page or all
pages.
See page 62 "Printing".
DAB034
Import a file and write text or draw figures
You can import and display a PDF or PowerPoint file
on the screen, and write text or draw figures on the
displayed file.
See page 50 "Importing a File".
DAB004
Display the screen of a computer and write text or
draw figures
You can display an image from a computer, tablet,
or document camera. You can also write text or
draw figures on the image that is displayed.
See page 72 "Connecting a Computer or Tablet
to the Machine".
DAB005
Use Video/Audio devices
You can display an image from a video
conferencing device or share the screen image of
the machine with other devices at remote locations
(RICOH UCS screen sharing). You also can use a
projector to project the screen of the machine.
See page 74 "Connecting a Video Conferencing
Device to the Machine".
See page 76 "Sharing the Whiteboard Screen in
a Video Conference".
See page 77 "Using a Projector to Project a
Screen".
DEC015
1. Overview
10

Share a screen with other devices via remote
whiteboard
You can share a screen with multiple devices
connected via a network. You can also perform
operations on the shared screen.
See page 95 "Using a Remote Whiteboard to
Share the Screen".
See RICOH Interactive Whiteboard Client Start
Guide.
View the screen of a remote whiteboard session
You can view the screen of a remote whiteboard
session.
See page 105 "Participating from the Web
Browser".
See page 106 "Participating from Remote Viewer".
DAB006
Display the screen of a computer connected via a
network
You can use IWB Remote Desktop Software to
display the screen of a computer connected via a
network. You can also operate the computer from
the machine.
See page 92 "Using IWB Remote Desktop
Software to Perform Operations on a Computer
Screen".
DAB009
Link with a smart device to display or save files
By scanning the QR code that is displayed on the
machine by a smart device, you can display the files
shown on a smart device on the machine or save the
pages displayed on the machine in the smart device.
See page 64 "Linking with a Smart Device".
DQN012
Things You Can Do with Interactive Whiteboard
11

Control IWB from Crestron system
As a Crestron supported device, you can connect
and control the machine from Crestron system.
See page 199 "Using the Crestron Function".
DMT204
• Before using this machine, configure the time, date, network, and other settings. For details about
these settings, see Opening Administrator Settings.
1. Overview
12

Screen Configuration
43
1
2
DHG013
1. Information display area
This area displays the following information:
• Date and time
This area displays the current date and time.
The date and time can be changed in Administrator Settings. For details about how to change the date
and time, see page 128 "Setting the Date and Time".
• Host name
Indicates the host name of this machine. If no host name is specified, this area is blank. The host name is
displayed only when information about this machine is registered in a reverse record on the DNS server.
• IP address
Indicates the IP address of this machine.
• Passcode
Indicates the passcode. The passcode is used to join in a remote whiteboard session. In the administrator
settings, you can choose whether to manually enter or automatically set the passcode when the machine
starts up. For details about changing the settings, see page 156 "Changing the Security Settings".
The host name, IP address, and passcode can be shown or hidden by pressing , the Information display
icon. The information is automatically hidden one minute after it is displayed by selecting this icon. To continue
displaying the information, change the security settings in Administrator Settings. For details about how to
change the settings, see page 156 "Changing the Security Settings".
2. Main operation panel
The icons in this area are used to draw a stroke and perform various other operations on the screen. For
details about the icons displayed, see page 15 "Icons Displayed on the Interactive Whiteboard".
The main operation panel can be shown or hidden by pressing / , the Show and Hide icons.
Screen Configuration
13

3. Page operation panel
The icons and thumbnails in this area are used to switch and edit pages. For details about the icons displayed,
see page 15 "Icons Displayed on the Interactive Whiteboard".
While an externally input image is displayed, the Page operation panel will disappear automatically if no
operations are performed for 10 seconds.
The page operation panel can be shown or hidden by pressing / , the Show and Hide icons.
4. Move the main operation panel icon
Moves the main operation panel to the opposite side. The IP address, passcode, and date and time also move
together with the panel.
By default, this icon is located on the bottom-left corner of the screen. When the main operation panel is
moved to the left, the icon moves to the bottom-right corner of the screen.
1. Overview
14

Icons Displayed on the Interactive Whiteboard
Main operation panel
Icon Description
Share
• Used to host a remote whiteboard session.
• Used to participate in the hosted remote whiteboard session.
• The number of antenna bars that are displayed when connecting from a
remote whiteboard may change depending on the communication status of
the network.
• Used to share the whiteboard screen in a video conference. (RICOH UCS
screen sharing)
• See page 97 "Opening a Remote Whiteboard Session".
• See page 102 "Participating in a Remote Whiteboard Session".
• See page 110 "Checking the Remote Whiteboard Information".
• See page 76 "Sharing the Whiteboard Screen in a Video Conference".
Pen
Handwritten
Entry Mode
• Used to draw strokes, text, or figures, or enter a stamp.
• This icon appears when handwritten entry mode is selected from the pen
submenu.
• Used to change the colors and thickness of the drawing.
• Used to display a grid on the screen.
• The color of the icon changes according to the selected color. Also, the line
width of the icon changes according to the selected line width.
• See page 26 "Writing on the Screen".
• See page 27 "Writing in handwritten entry mode".
Icons Displayed on the Interactive Whiteboard
15

Icon Description
Fair Copy Entry
Mode
• This icon appears when fair copy entry mode is selected from the pen
submenu.
• Used to write handwritten text and have the text recognized and converted to
text data.
• The color of the icon changes according to the selected color.
• See page 26 "Writing on the Screen".
• See page 28 "Writing in fair copy entry mode".
Line Entry Mode
• This icon appears when line entry mode is selected from the pen submenu.
• Used to draw lines, dotted lines, and arrows.
• The color of the icon changes according to the selected color. Also, the shape
of the icon changes according to the selected line type.
• See page 26 "Writing on the Screen".
• See page 29 "Writing in line entry mode".
Stamp Entry
Mode
• This icon appears when stamp entry mode is selected from the pen submenu.
• Used to select and enter a stamp.
• The color of the icon changes according to the selected color. Also, the shape
of the selected stamp is displayed. If the entered text is too long, an icon
similar to the following appears:
• See page 26 "Writing on the Screen".
• See page 29 "Writing in stamp entry mode".
1. Overview
16

Icon Description
Select and
Delete
• Used to select a stroke, text, figure, or stamp to edit.
• Used to delete a stroke, text, figure, or stamp.
• Used to draw strokes, text, figures, or cut/copy/paste stamps.
• Depending on the function that is selected on the select or delete submenu,
one of the following icons appears:
DQN021
1. Delete
2. Partially Delete
3. Select
4. Paste
• See page 34 "Enlarging, Reducing, or Moving the Strokes".
• See page 30 "Deleting Strokes".
• See page 36 "Cutting, Copying, or Pasting Strokes".
Undo
Used to undo a drawn, edited, or deleted stroke, text, figure, or stamp.
• See page 41 "Undoing Operations".
Redo
Used to redo the operation that was undone.
• See page 41 "Undoing Operations".
Loupe
• Used to change the display magnification.
• Used to move a displayed area.
• See page 40 "Changing the display magnification with the pen".
Icons Displayed on the Interactive Whiteboard
17

Icon Description
Switch External
Input
• Displays a screen from a connected device in real time. You can switch the
displayed screen by touching the icon.
• This icon appears when an image from any of the external input terminals is
being displayed.
• The available icons are as follows:
DQN022
1. When the image from the VGA Input is selected
2. When the image from the DisplayPort Input is selected
3. When the image from the HDMI Input is selected
4. When the image of the computer that is connected via Remote Desktop
Software is being displayed
5. When an externally input image of the whiteboard that is shared by remote
whiteboard is being displayed
6. If the handwritten entry is still displayed when the external input is
disconnected
• See page 72 "Connecting a Computer or Tablet to the Machine".
• See page 87 "Using the Machine to Perform Operations on a Computer
Screen".
• See page 95 "Using a Remote Whiteboard to Share the Screen".
Import to Page
• Captures a screen or an image of the connected device.
• This icon appears when an image from any of the external input terminals is
being displayed.
• See page 72 "Connecting a Computer or Tablet to the Machine".
1. Overview
18