Riddell InSite User manual

P/N R63314 v1.08
User Guide
COPYRIGHT© 2014 RIDDELL INC. ALL RIGHTS RESERVED.
REPRODUCTION OF THIS MANUAL IN ANY MEDIUM WITHOUT THE EXPRESS PERMISSION
OF RIDDELL IS PROHIBITED.
LIMITED RIGHTS NOTICE TECHNICAL DATA/DOCUMENTATION

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CONTENTS
Introduction ................................................................................4
Warnings .....................................................................................5
Product Overview ........................................................................7
Setup Summary .........................................................................11
Equipment Guide - Alert Monitor ...............................................12
Battery Care ............................................................................................ 12
Controls and Indicators........................................................................... 13
Navigation –Screens & Menus ............................................................... 15
Equipment Guide - Player Unit ...................................................19
Battery Care ............................................................................................ 19
Controls and Indicators........................................................................... 19
Installation into Helmets......................................................................... 23
Software Guide –InSite Player Management ..............................32
Equipment Assignments ......................................................................... 33
Alert Monitor Setup ............................................................................ 33
Player Unit Setup ................................................................................ 35
Player Setup ............................................................................................ 38
System Settings....................................................................................... 41
Team Management................................................................................. 42
Multi-Team Setup ............................................................................... 42
Transfers Between Teams................................................................... 44
Deleting Players or Equipment ........................................................... 49
Using InSite................................................................................50

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Before Play .............................................................................................. 50
During Play - Using Alerts........................................................................ 52
Alert Types .......................................................................................... 53
Viewing New Alerts............................................................................. 54
Alert Response .................................................................................... 54
After Play ................................................................................................ 55
Equipment Management .................................................................... 55
Alert Management.............................................................................. 56
Maintenance .............................................................................58
Cleaning InSite Equipment...................................................................... 58
Battery Care ............................................................................................ 59
Long-Term (End-of-Season) Storage ....................................................... 59
Reconditioning ........................................................................................ 59
Software and Firmware Updates ............................................................ 61
Troubleshooting ........................................................................68
Alert Monitor .......................................................................................... 68
Player Unit .............................................................................................. 70
Sending Test Alerts (Test Mode)......................................................... 70
InSite Player Management Software (ISPM)........................................... 73
Contact Information...................................................................74
Compliance Information.............................................................74
Warranty ...................................................................................75

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INTRODUCTION
For over 80 years, Riddell has been the recognized leader in helmet
technology and innovation. Founded with the mission to make sports
equipment safer, better and easier to use, Riddell continues to address
the evolving protective equipment needs of the athlete. Today, Riddell
equipment is seen on football fields from coast-to-coast, protecting
every level of player—from youth athletes to NFL professionals.
Riddell is always working on the next generation of helmet technology.
Its newest product introduction, the Riddell InSite Impact Response
System, is the latest in a series of recent innovations incorporating
state-of-the-art features that are new to the football field.
Riddell InSite is a new integrated monitoring and alerting tool designed
specifically for the proactive protection of football players. As the first to
implement head impact monitoring and recording systems, Riddell
developed InSite using data collected by Riddell’s Sideline Response
System (SRS) with Head Impact Telemetry (HITS). Since 2004, Riddell
SRS has analyzed millions of impacts from youth to elite football
competition, and its data has led to impactful changes to rules, how the
game is played and coached, and has informed new helmet designs with
enhanced protective benefits.
Riddell InSite utilizes new integrated technology to monitor and record
significant head impacts sustained during a football game or practice.
Coaches and other sideline staff will now have Riddell InSite’s unique
vantage point of what goes on inside the helmet at the time of contact.
InSite is designed to alert team staff of high risk single and multiple
head impacts, and enable improved identification and management of
concussion.
You must read this User Guide completely before set-up and use of the
InSite Impact Response System. If you need assistance with use of the
system, please contact InSite Customer Support at [phone] or
[email protected]om.
At Riddell, improving athlete protection remains paramount. Helmet
technology innovations such as InSite underscore Riddell’s commitment
to designing and manufacturing the best protective equipment for
football players at all levels.

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WARNINGS
Contact in football may result in CONCUSSION-BRAIN INJURY which
no helmet can prevent. Symptoms include: loss of consciousness or
memory, dizziness, headache, nausea or confusion. If you have
symptoms, immediately stop playing and report them to your coach,
trainer and parents. Do not return to a game or practice until all
symptoms are gone and you have received MEDICAL CLEARANCE.
Ignoring this warning may lead to another and more serious or fatal
brain injury.
Do not use your helmet to butt, ram or spear an opposing player.
This is in violation of the football rules and such use can result in
severe head or neck injuries, paralysis or death to you and possible
injury to your opponent.
NO HELMET CAN PREVENT HEAD OR NECK INJURIES A PLAYER
MIGHT RECEIVE WHILE PARTICIPATING IN FOOTBALL.
Riddell InSite alerts the sideline to significant, single or multiple
impacts that MAY result in a concussion or other head injury.
Riddell InSite is NOT a medical device.
Riddell InSite is NOT a protective device.
RIDDELL INSITE DOES NOT DIAGNOSE CONCUSSIONS OR OTHER
HEAD INJURIES AND IS NOT INTENDED TO BE USED AS A
DIAGNOSTIC DEVICE.
Serious injury and/or concussion may occur even if no alert is
reported. Riddell InSite transmits alerts at research-based
thresholds; however, concussion may occur at impacts below these
thresholds.
Riddell InSite is intended to be used as a supplement to a team’s
concussion protocol. Riddell InSite should not be used to replace
the existing Safety Plans and Concussion protocols the team, school
or organization has in place.
In all instances when the Alert Monitor signals an Alert, staff should
execute its concussion assessment protocol. The Centers for

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Disease Control (CDC, www.cdc.gov/concussion) and USA Football
(http://usafootball.com/health-safety/concussion-awareness) offer
concussion management guidelines.
Riddell InSite must be properly installed and configured by the user
to allow for correct function and transmission of impact Alerts (see
Setup Summary, p.11, for installation instructions).
For proper performance, the Riddell InSite Alert Monitor must be
used within fifty (50) yards of the instrumented players (see During
Play - Using Alerts, p.52). If a Player Unit generates an Alert outside
the communication range of fifty yards, the Alert is saved and
transmitted when the equipment is again within range.
DO NOT MODIFY, CHANGE, OR ALTER THE DEVICE IN ANY WAY.
Player units must be reconditioned annually to ensure proper
performance.
For questions regarding Riddell InSite or reconditioning:
oCall 1 [phone] between 8 a.m. and 6 p.m. C.S.T.
oOn the web, go to: http://www.riddell.com/
oEmail [e-mail]

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PRODUCT OVERVIEW
The InSite Impact Response
System is composed of the
following components:
1. InSite Alert Monitor (with two
rechargeable AA batteries)
2. USB cable and AC charger
3. InSite Overliner (included with
new helmet purchase, or
retrofit package sold separately)
4. InSite Player Unit (included with new helmet purchase, or retrofit
package sold separately)
5. InSite Player Management (ISPM) software (not shown)

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INSITE ALERT MONITOR
The Alert Monitor is a handheld device that wirelessly
receives Alerts from InSite Player Units located in each
athlete’s helmet. Alerts inform sideline personnel that
an impact event has occurred that presents elevated
risk of head injury to the athlete (see HIT Severity
Profile (HITsp), p.52). Alerts are stored for on-field
review on the LCD display, and may be transferred to a
computer using the InSite Player Management
software.
Two rechargeable AA batteries are provided with your Alert Monitor, and
must be installed and charged before use (see Battery Care, p.19).
USB CABLE AND AC CHARGER
The USB cable connects the Alert Monitor to a
laptop or desktop, which functions both to
charge the Alert Monitor batteries and to
download stored Alert data to the InSite Player
Management software.
An AC charger is also included, which plugs
into any 110V AC wall outlet. When used together with the USB cable,
the AC charger supplies electricity to recharge Alert Monitor batteries.
INSITE OVERLINER
The InSite Overliner provides
integrated mounting and
positioning for the Player Unit
within a comfortable, removable
and washable padded helmet liner.
The Overliners are attached using
your helmet’s hardware and hook-
and-loop fasteners.

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INSITE PLAYER UNIT
Player Units installed within Riddell helmets measure impacts as they
occur on field. When an impact exceeds a predetermined threshold
specific to the player’s level of play and playing position, an Alert is sent
wirelessly to the Alert Monitor on the sidelines. The athlete’s playing
position and level of play are selected by the InSite Impact Response
System administrator during setup of player profiles (see Player Setup,
p.38).
Each InSite Player Unit is comprised of a flexible sensor array (“Sensor”)
and a small wireless radio transceiver (“Transmitter”).
Power is provided by a non-rechargeable battery through an advanced
power management system that automatically puts the unit into sleep
mode when it is motionless, and into active operation once it detects
motion. This functionality enables a typical battery life of approximately
one year depending on usage.
The Player Unit’s battery must be replaced once each year during
reconditioning by a Riddell factory-authorized reconditioning center.
Please call Riddell Customer Service at [phone] for the factory-
authorized reconditioning center nearest you. Failure to replace the
battery each year will result in loss of power and the Player Unit will
become inoperable.

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INSITE PLAYER MANAGEMENT (ISPM) SOFTWARE
InSite Player Management software is used to set up and interact with
InSite equipment, enabling the user to:
Create and edit player and team profiles
Add and manage Alert Monitors and Player Units
Review, store, and export Alert data downloaded from the Player
Units to the Alert Monitor(s)
Maintain and update InSite Impact Response System software for
Alert Monitors, Player Units, and InSite Player Management
software.

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SETUP SUMMARY
In order to ensure successful setup, the following steps must be
complete:
1) Install and charge Alert Monitor batteries (see Battery Care, p.19).
Install Player Units in helmets as required and complete InSite
Player Setup Form for subsequent use when configuring InSite
software (see Installation into Helmets, p.23).
Note: Player Units may be supplied pre-installed in the helmet.
2) Install InSite Player Management software on your computer.
Administrator-level access rights are required for installation (see
Software Guide –InSite Player Management, p32).
3) Configure InSite using InSite Player Management software (see
Software Guide –InSite Player Management, p32).
a) Register and accept Terms and Conditions of use
b) Add Alert Monitor(s) (see Alert Monitor Setup, p.33)
c) Add Player Units (see Player Unit Setup, p.35)
d) Assign Player Units to Players (see Player Setup, p.38)
4) Synchronize Alert Monitor(s) with InSite Player Management
software. Synchronization transfers setup programming to the Alert
Monitor from InSite Player Management software. (see Player
Setup, p.38)
5) Check in All Player Unit(s) with Alert Monitor. Check-ins transfer
setup programming to Player Units from the Alert Monitor(s) (see
Check In Player Units, p.51).

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EQUIPMENT GUIDE - ALERT MONITOR
BATTERY CARE
The Alert Monitor comes with rechargeable batteries that are fully
charged during manufacture, but may partially discharge during
subsequent storage and shipping. Upon initial use (or after a prolonged
storage period), the batteries may require charging, and three to four full
charge/discharge cycles before reaching maximum capacity.
If the batteries will not be in use for a month or longer, Riddell
recommends that they be removed from the Alert Monitor and stored in
a cool, dry place. Actual Alert Monitor battery run-time depends upon
frequency and duration of use, user habits, and Alert indicators selected
by the user. Typical Alert Monitor battery life is one to two weeks of
normal use.
To begin use, the batteries must be installed in the Alert Monitor and
charged using the following procedure:
1) Remove the battery door by depressing the
V-latch shown with thumb(s) while sliding
the battery cover down and off the back of
the Alert Monitor.
2) Install the supplied AA rechargeable
batteries into the Alert Monitor with
positive (+) and negative (-) battery
terminals in the correct orientation as
shown.

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3) To charge, connect the USB cable between the Alert Monitor and:
a) A powered USB 2.0 port on the computer, or
b) The supplied AC charger.
Note: The Alert Monitor will charge through the computer when the
USB 2.0 ports are powered (computer is operating). When the
computer is in Off, Sleep, or Hibernation states, the USB 2.0 ports
may be unpowered, and the Alert Monitor will not charge. The Alert
Monitor is not designed for use with USB 3.0 (“SS”) ports.
4) The Battery Status Indicator ( ) located at the top left corner of
the display will show four bars when fully charged (allow six to eight
hours for full charge). Riddell recommends the Alert Monitor be
recharged weekly for best results.
CONTROLS AND INDICATORS
1) UP Button - Press to scroll
upward to highlight the
desired menu option.
2) HOME Button - Press to
return directly to the home
screen (see Navigation –
Screens & Menus, p.15).
3) DOWN Button - Press to
scroll downward to highlight
the desired menu option.
4) BACK Button - Press to
return to previous screen.
5) SELECT Button - Press to
select the highlighted menu item.
6) LED Indicator - This indicator will blink either red or green depending
upon the notification.
a) New Alert - The red LED will blink when a new Alert is received if
the LED Alert function in the SETTINGS menu is turned on (see
SETTINGS Menu, p.18).

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b) USB Connected –The red LED will blink continuously while the
Alert Monitor is connected to the computer via a USB cable and
the software is running to indicate that the Alert Monitor is
connected to a PC via USB 2.0.
Note: While connected, the Alert Monitor wireless radio does
not operate except for configuration functions. Therefore, the
Alert Monitor does not communicate with Player Units or
receive Alerts while connected.
c) Polling Player Units (Normal Operation) - When the Alert Monitor
is turned on the green LED blinks rapidly for ten seconds.
Following this startup period, the green LED will cycle on for two
seconds and then off for eight seconds, indicating normal
operation.
7) Power Button
a) On - Press to power on the Alert
Monitor.
b) Off - Press and hold until
backlight turns off (about two
seconds) to power off.
8) USB Port Cover - open to access the
USB port and charge the batteries or
interface with the ISPM software.

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NAVIGATION –SCREENS & MENUS
HOME SCREEN
This screen is shown when the Alert Monitor is initially powered on.
1) Battery Charge Indicator
2) Audible Alert Icon
3) Vibration Alert Icon
4) LED Alert Icon
5) Current Time –see SETTINGS
Menu, p.18, to set the
current time.
6) Current Date –see SETTINGS
Menu, p.18, to set the
current date.
7) Helmet Graphic - This graphic
displays a warning symbol
when a new alert is
registered. Select the ALERTS menu to view the details of the alert.
8) Main Menu - Use the UP/DOWN and SELECT buttons to select the
desired menu option
ALERTS MENU
When the ALERTS menu is highlighted and selected, the Alert History
screen appears with the three most recently recorded Alerts displayed.
The UP/DOWN buttons can be used to scroll through all Alerts on the
Alert Monitor. The time (if Alert happened on the current day) or date (if
Alert happened on prior days) of the Alert is displayed to the right of the
player’s name. As each player name is highlighted the Player Number
will appear next to the helmet graphic.

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To view the Alert detail, highlight the desired Alert on the Alert History
screen using the UP/DOWN buttons and press the SELECT button. More
detailed information will be shown.
Alerts are classified either as “Single Impact” or “Multiple Impact” (see
Alert Types, p.53).
Single Impact Alerts - are created for those impacts whose
severities are above a predetermined threshold for the player
position and play level as assigned in the player management
software.
Multiple Impact Alerts - are created by a combination of
1. Time-weighted cumulative impact exposure score,
composed from a subset of the highest magnitude
impacts experienced over the last seven days, and
2. Magnitude of the most recent incoming impact.
Riddell recommends that Alerts be downloaded to InSite Player
Management software on a daily basis, so that Alert information is
saved permanently within InSite Player Management software, and to
maintain free memory on the Alert Monitor to receive incoming Alerts.
The Alert Monitor has memory for up to 204 Alerts, and when memory
has capacity for less than 50 Alerts, the Alert Monitor will display:
‘ALERTS ALMOST FULL. CONNECT INSITE SOON’. If memory becomes
full, existing Alerts stored on the Alert Monitor will be lost when new
Home Screen with ALERTS menu
highlighted
Alert History screen showing Alerts and
Player Number

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Alerts arrive from the field of play. When Alerts are downloaded from
the Alert Monitor, the most recent 25 Alerts are retained by the Alert
Monitor for convenient on-field reference of recent team Alert history.
CHECK-INS MENU
The CHECK-INS menu displays how many Player Units have established
communication (checked in) with the Alert Monitor for the day. For the
example shown below with two equipped players:
2 OUT OF 2 will be displayed if all Player Units have checked in, -OR-
1 OUT OF 2 will be displayed if only one Player Unit has checked in.
Select VIEW ABSENT to see which Player Units have not established
communication for the day.
Select VIEW ERRORS to review error code information that may be
available for malfunctioning equipment. Some examples of possible
error messages include:
LOW BATTERY –Low Player Unit battery
BAD HIT SENSOR - Indicates failure of Player Unit electronics
UNKNOWN ERR –general error message, followed by a numeric
code
Please call Riddell Customer Service at [phone] for assistance
with interpretation of Errors and equipment service.
Player Units will only check in if powered on, awakened from sleep by
motion, and are present within 50 yards of an operating Alert Monitor
HOME screen with CHECK-INS menu
highlighted
CHECK-INS screen, showing check-ins
for the day

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(see Check In Player Units, p.51). If a Player Unit does not check in, see
Player Unit –Symptoms & Solutions, p.71, for further assistance.
SETTINGS MENU
The SETTINGS screen has three selections enabling Alert Monitor
settings to be changed by the user:
ALERT METHODS –Methods can be individually enabled or disabled
and can be used one at a time or in any combination.
AUDIBLE –When turned on, the Alert Monitor beeps when an
Alert is received.
VIBRATION - When turned on, the Alert Monitor vibrates when
an Alert is received.
LED - When turned on, the Alert Monitor blinks the red LED
when an Alert is received.
TIME/DATE
SET TIME and SET DATE - Allows the user to set the current time
and date on the Alert Monitor by using UP and DOWN arrow
buttons.
CONFIGURATION
SET CONTRAST - Allows the user to set the screen contrast to
make brighter or darker.
ABOUT - Displays the Alert Monitor name, team Name, and
firmware revision number.
USER TESTS –Walks the user through a diagnostic test
sequence to ensure proper functionality of the screen, buttons,
and Alerting methods. This feature can be used at the user’s
discretion to confirm Alert Monitor function as desired.

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EQUIPMENT GUIDE - PLAYER UNIT
BATTERY CARE
InSite Player Units are powered by a factory-installed non-rechargeable
battery. The Player Unit’s battery must be replaced once each year
during reconditioning by a Riddell factory-authorized reconditioning
center. Please call Riddell Customer Service at [phone] for the
factory-authorized reconditioning center nearest you. Failure to replace
the battery each year will result in loss of power and the Player Unit will
become inoperable.
The Alert Monitor ‘VIEW ERRORS’ menu will display a low battery
message for affected Player Units that remain operating. Player Units
with loss of power will not check in with the Alert Monitor, and will
appear on the ‘VIEW ABSENT’ menu.
CONTROLS AND INDICATORS
The Player Unit transmitter is located in a protective pouch in each
InSite Overliner. It is used to transmit impact data to the Alert Monitor,
and is connected to the sensor pad. The Player Unit has two basic
states while powered on –active and sleep. The Player Unit will manage
its own power state to maximize battery life based on recent activity
detected by a motion sensor. The Player Unit can also be placed in a
Deep Sleep or “off” condition for shipping or end of season storage.
The two buttons on the player unit are used to place the unit into several
different states and functionality modes based on which button is
pressed and how long it is held. A summary table of button commands
and LED feedback is located at the end of this section (see Summary of
Player Unit Button Commands and LED Feedback, p.22).

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1) Power button
Power on - Press for one second. The red LED will blink four
times to indicate startup. Alternatively, if already on, the yellow
LED will light while the button is depressed, and the Player Unit
will remain on after button release.
Power off (deep sleep) - Press and hold for ten seconds until the
yellow LED “blinks off” for the second time, then release. Red
and yellow LEDs blink alternately to indicate Player Unit turning
off.
Test mode - Press and hold for six seconds until the yellow LED
blinks off, then release. The red and yellow LEDs will blink six
times alternately, indicating test mode (see Sending Test Alerts
(Test Mode), p.70).
Note: Do not press and hold power button for longer than fifteen
seconds, as the unit will enter a button lock-out state and be
unresponsive for five to ten minutes. This feature prevents
accidental turn-off during on-field use.
2) Check-in button
Configuration mode - To add a Player Unit through the player
management software, when prompted, press and hold for five
seconds until the yellow LED blinks rapidly (signaling
configuration mode), then release.
Check-in function –To command the Player Unit to check in
with the Alert Monitor, press and hold for two seconds until the
red LED blinks off once, then release. The yellow LED will flash