RIM Inter@ctive Pager 850 User manual

User’s Guide
RIM Inter@ctive Pager
850
Model R800D-2-PW

RIM Inter@ctive Pager 850™ Pager User’s Guide, Version ???
Last revised 02/19/99
Part Number: MAT-02295-001 Rev. 001
At the time of printing, documentation complies with Pager: Operating
System 1.5.0 and Applications version 1.5.0 and Desktop: version 1.5.0.
© 1997-1999 Research In Motion Limited. All rights reserved.
RIM, Research In Motion, the RIM logo, RIM Inter@ctive Pager 850 and the
RIM Inter@ctive Pager 850 logo are trademarks of Research In Motion
Limited. RIM, Research In Motion – Registered, U.S. Patent and Trademark
Office.
Mobitex is a trademark of the Swedish Telecommunications
Administration. Windows 95/98, Exchange, and Outlook are either
trademarks or registered trademarks of Microsoft Corporation.
All other brands, product names, company names, trademarks, and
service marks used herein are the property of their respective owners.
Warning: This document is for the use of licensed users only. Any
unauthorized copying, distribution or disclosure of information is a
violation of copyright laws.
While every effort has been made to ensure technical accuracy,
information in this document is subject to change without notice and does
not represent a commitment on the part of Research In Motion Limited.
Research In Motion Limited
295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8
Tel. [phone]
Fax [phone]
Web site: www.rim.net
Email: [email protected]
Printed In Canada KM0199/ug0199

FCC compliance statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
•This device may not cause harmful interference, and
•This device must accept any interference received,
including interference that may cause undesired
operation.
WARNING Changes or modifications to this unit not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
equipment.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
manufacturer’s instructions, may cause interference harmful to
radio communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and
receiver.
•Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician
for help.
Industry Canada Certification
This device complies with Industry Canada RSS 119.
IC Class B compliance
This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Contents
FCC compliance statement (USA)......................................................iii
Industry Canada Certification............................................................iv
Important safety information.......................................................ix
Welcome.........................................................................................xi
About this guide................................................................................xiii
Customer support.............................................................................. xiv
1. Introduction.................................................................................1
Contents of your package......................................................................1
The RIM Inter@ctive Pager 850 solution ................................................2
Wireless service instructions.................................................................2
Pager components.................................................................................3
LCD components...................................................................................9
2. Getting started...........................................................................15
Activating your pager.........................................................................16
Installing the battery............................................................................17
Registering with the network..............................................................19
Quick start setup..................................................................................21
Setting the alarm..................................................................................23
Sending a message...............................................................................25
Reading a message ..............................................................................29
Using password protection.................................................................30
3. Composing & sending messages ............................................37
Sending a message to multiple contacts.............................................37
Sending messages to other pagers......................................................39
Receiving confirmation of a message.................................................41
Attaching Address Book entries.........................................................42
Setting message options......................................................................43
Using AutoText to compose a message..............................................45
Automatic formatting..........................................................................51

Inserting symbols................................................................................52
4. Receiving & reading messages................................................55
Received message options..................................................................55
Receiving long messages....................................................................57
Managing file attachments.................................................................58
Opening an Address Book attachment..............................................59
Adding attachments to your Address Book......................................61
5. Managing messages .................................................................63
Message status.....................................................................................63
Searching messages.............................................................................64
Saving and recalling search terms......................................................66
Saving messages..................................................................................67
Deleting messages...............................................................................71
Resending a message..........................................................................74
6. Using the Address Book ..........................................................75
Customizing Address Book options ..................................................75
Adding address entries.......................................................................78
Searching address entries...................................................................81
Viewing address entries......................................................................82
Editing address entries.......................................................................83
Deleting address entries .....................................................................85
7. Managing tasks and appointments ........................................87
Using the Tasks function....................................................................87
Using the Calendar function...............................................................94
8. Customizing your pager’s options........................................103
Customizing pager options ..............................................................103
Pager options..................................................................................... 105
Connecting to your PC......................................................................111
9. Frequently asked questions...................................................115
Alarm.................................................................................................115
Battery................................................................................................ 115
Home screen......................................................................................117
LCD screen........................................................................................ 117

Messages............................................................................................117
Punctuation........................................................................................119
Resetting the pager............................................................................120
10. Specifications........................................................................123
11. Advanced user’s tips.............................................................127
Tips for navigating............................................................................127
Tips for selecting................................................................................130
Tips for editing ..................................................................................130
Limited Warranty .......................................................................133
Research In Motion Limited Software License Agreement...137
Terms and Conditions.......................................................................137
Index ............................................................................................141

Important safety
information
Remember to follow any special regulations governing the use of
the RIM Inter@ctive Pager 850™Pager and always switch it off in
areas where radio devices are forbidden, or when it may cause
interference or danger. Any safety laws and regulations pertaining
to the use of cell phones and two-way radios will likely apply to
your use of the pager. We encourage you to follow such laws and
regulations at all times. In particular, please observe all
restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants, where blasting
operations are in progress or in any other area in which restrictions
on radio transmissions are imposed.
The RIM Inter@ctive Pager 850 Pager is not an FAA-approved
electronic device for use on aircraft. Switch off the pager when in
an aircraft. The effect of the use of the pager in an aircraft is
unknown. Such use may affect aircraft instrumentation,
communication and performance, may disrupt the network, and
may be illegal.
Operation of any radio transmitting equipment, including the
pager, may interfere with the functionality of inadequately
protected medical devices, including pacemakers. Consult a
physician or the manufacturer of the medical device if you have
any questions. Additionally, the effect of the radio signals from the
pager on other electronic systems, including those in your car (such
as electronic fuel-injection systems, electronic anti-skid braking
systems, and electronic cruise-control systems) is unknown and
malfunction of these systems may result.

Avoid using the pager in any environment requiring your full
attention, such as when driving a vehicle. Do not use the cradle
provided in the RIM Inter@ctive Pager 850 package as a means of
storing your pager while in a vehicle. When using a cradle, make
sure that it is a cradle that RIM has supplied for that particular use
of your pager. Do not use any cradle, charging unit or any other
accessory that is not manufactured or supplied by RIM or an
authorized RIM accessories supplier. Use of any accessory that is
not supplied or approved for use by RIM is not permitted.
Use only those battery types specified in this User’s Guide. The use
of any other may disable the pager and may be dangerous. Discard
the pager properly. As the unit contains a lithium ion cell, neither
the pager nor the lithium ion cell (nor the AA battery) should be
disposed of in fire. Dispose of the pager containing the lithium ion
cell in accordance with the laws and regulations in your area
governing disposal of such cell types. Similarly, dispose of AA
batteries in a responsible manner. Contact RIM if you have any
questions concerning disposal of the pager, the lithium ion cell, or
the AA battery.
Failure to observe all these instructions will void the Limited
Warranty, and may lead to suspension or denial of services to the
offender, or legal action, or both.

Welcome
RIM Inter@ctive Pager 850™is a mobile email solution that includes
the RIM Inter@ctive Pager 850 Pager, RIM Inter@ctive Pager 850
cradle, RIM Inter@ctive Pager 850 Desktop Software, and airtime.
The RIM Inter@ctive Pager 850 Pager is a powerful pager computer
with a full-featured Address Book, Appointment Calendar, and
Task List. The cradle and desktop software allow you to
synchronize with popular desktop personal information
management (PIM) software. Unlike other pager products, the RiM
Inter@ctive Pager 850 Pager includes an integrated wireless modem.
The pocket-sized pager features a 31-key QWERTY keyboard, a 6-
line or 8-line, custom graphic LCD, and a unique trackwheel so that
you can communicate easily via email.
Get ready to experience the power of messaging with your pager
using functions such as:
Messages
Receive, read, reply to, compose, forward, save,
and delete messages.
Compose
Create and send messages to Internet email
addresses and to other RIM
Inter@ctive
Pager 850
Pagers.
Saved
Messages
Store any important messages for future
viewing.

xii Welcome
Model R800D-2-PW – User’s Guide
Search
Messages
Locate messages in seconds with the powerful
search and database tools.
Address
Book
Store your personal directory of contact
information, such as multiple phone, fax
numbers, and email addresses. Enter and store
notes for individual contacts. Search the
database to find specific contacts.
Calendar
Keep track of appointments using the calendar
view or the agenda view.
Tasks
Add, edit, and delete tasks and mark tasks as
complete.
Alarm
Set the alarm on the pager to sound daily.
Options
Customize the way the pager notifies you of new
messages; set the password; add, edit, and delete
AutoText entries; set the current date; and
program the automatic on/off feature.
LockLock the pager with a password security screen
so that only you can access it. This function is
only visible on the functions list after you have
set a password.
/
Turn Radio
Off/Turn
Radio On
Turn the pager’s radio off when it may interfere
with other radio communications, such as
during a flight. Turn on the radio again to send
and receive messages.

Welcome xiii
Model R800D-2-PW – User’s Guide
Power Off Turn off the pager at night or on weekends.
About this guide
This guide provides information for operating the pager.
Note Notes will appear in this format and contain additional
information to help you perform the task being described.
Tip Tips provide information about performing tasks and offer
different options to perform tasks.
A summary of all key combinations begins on page 7.
Chapter 9, ‘Frequently asked questions,’ includes commonly asked
questions about the pager. Consult this section for help with any
questions you may have while using the pager.
To meet your specific needs, the pager offers different ways of
performing the same function (i.e., you can choose to use the
trackwheel or an assigned key sequence to perform tasks.) Only the
most basic procedure is represented throughout the guide. Chapter
11, ‘Advanced user’s tips,’ contains a chart of tips that can be
helpful when using the pager. As you become more comfortable
using the pager, consult this section to improve your efficiency in
performing tasks.
Images representing the pager’s various LCD screen displays that
appear throughout this guide show a 6-line display option. The
pager also has an 8-line display option.

xiv Welcome
Model R800D-2-PW – User’s Guide
6-line display
8-line display
For your convenience, important information and a summary of
tips can be found in the Quick Reference Card.

1
1.Introduction
You are about to experience the freedom of mobility and the power
of staying in touch. With the RIM Inter@ctive Pager 850 Solution,
you can enjoy constant connectivity to your email −wherever you
are. You can send, read, and respond to important messages, as
well as update contact lists and calendar items — all from a
wearable pager.
This guide explains how to get started with the pager, and provides
tips for composing messages quickly and easily. Detailed
descriptions of and instructions for the pager’s operational
functions are included, as well as answers to many frequently
asked questions. But before you do anything else −please check to
make sure that the package is complete.
Contents of your package
Your RIM Inter@ctive Pager 850 package should contain all of the
following:
•RIM Inter@ctive Pager 850 Pager
•Cradle
•Holster (belt clip)
•Two (2) AA alkaline batteries – one installed, one extra
•This User’s Guide
•RIM Inter@ctive Pager 850 Pager Quick Reference Card

2Introduction –
Model R800D-2-PW –User’s Guide
•RIM Inter@ctive Pager 850 Desktop Software Installation &
Getting Started Guide
•Installation diskettes or CD-ROM
If something is missing from this package, or not working properly,
contact the point of purchase.
Wireless service instructions
Your access number (Personal Identification Number) on the
wireless network and the pager’s serial number are located inside
the pager’s battery compartment.

Introduction – Pager components 3
Model R800D-2-PW –User’s Guide
Pager components
Figure 1: Pager components
The pager consists of the following components:
LCD screen
The LCD screen displays your messages, contacts’ addresses, and
configuration information. You can also review information about
your pager’s status on the LCD screen such as signal strength,
battery level, and PIN number.
The LCD backlight is activated when you press the ALT key three
times successively.
Battery compartment
The pager operates on one AA alkaline battery housed in the
battery compartment at the back of the pager. See page 17 for more
battery information.
LCD screen
Serial port
Trackwheel
ALT key
BACKSPACE key
ENTER key
SPACE key
SHIFT key
Battery
compartment

4Introduction – Pager components
Model R800D-2-PW –User’s Guide
Holster (belt clip)
A holster, equipped with a belt clip, accompanies the pager. While
in the holster, the pager is protected and wearable. You can
configure the pager to perform different types of message
notification depending on whether it is in or out of the holster.
When you receive a new message and remove the pager from the
holster within five seconds, notification (beeping and/or vibrating)
stops and the most recently received message will be open. If you
pull the pager out of the holster and quickly replace it, notification
stops but the message will remain marked unread. See page 21 for
information on setting message notification options.
Cradle
Once the RIM Inter@ctive Pager 850 Desktop Software has been
installed, the RIM Inter@ctive Pager 850 cradle allows you to
synchronize your desktop with the pager. When you place the
pager in the cradle, messages can be reconciled and your Personal
Information Management (PIM) applications can be synchronized.
(PIM applications include the Address Book, Calendar, and Tasks
functions.) With the pager in the cradle, you can also backup and
restore information and load new applications on to the pager. In
addition the cradle allows you to charge a rechargeable AA in the
RIM Inter@ctive Pager 850. To perform this function, the cradle must
be connected to an AC line power source using the supplied AC
adapter. When the pager is placed in the cradle, the cradle
evaluates the battery to determine if it is a valid rechargeable cell,
and begins a charging cycle based on this evaluation. Please refer to
the RIM Inter@ctive Pager 850 Desktop Software Installation &
Getting Started Guide for more information on the cradle and on
the capabilities of the RIM Inter@ctive Pager 850 Desktop Software.

Introduction – Pager components 5
Model R800D-2-PW –User’s Guide
Serial port
The pager can be connected to your PC through its serial port. Once
the desktop software is properly installed and the cradle is
connected to your PC, simply place the pager in the cradle. See
page 112 of this guide or refer to the RIM Inter@ctive Pager 850
Desktop Manager online help for information on how to connect
the cradle to your PC.
Keyboard and trackwheel
The pager features a fully integrated QWERTY keyboard; you can
access numeric digits, punctuation, and special characters using the
ALT key in combination with other keys.
Several key functions will provide access to such features as the
symbols library, while other keys are alternatives to using the
trackwheel. See Figure 2 on page 6as well as the key assignment
chart beginning on page 7for information on the pager’s keyboard,
key combinations, and trackwheel.
Keyboard and trackwheel details
Before you begin, acquaint yourself with the pager keyboard, key
functions, and trackwheel.
The curved, 31-key QWERTY keyboard is easily operable and
provides access to numeric characters and a symbols library. You
can use your thumbs to type messages easily. Use the trackwheel
by rolling it or pressing (clicking) it.
A trackwheel that clicks!
The trackwheel on the pager has a unique feature that aids your
task performance — it clicks! Simply click (press down) the

6Introduction – Pager components
Model R800D-2-PW –User’s Guide
trackwheel to turn on the pager, navigate between screens, select
menu options, compose and send messages, configure the pager
settings, and much more.
When you press the trackwheel with your thumb, you invoke
actions comparable to those achieved by the clicking function of a
mouse used with your PC. See how quick and easy it is to navigate
through the pager’s functions and compose and send your
messages by clicking!
Figure 2: Pager keyboard