Rinnai HJ COOPER LC Series Instructions for use

Low pressure indoor
copper cylinders
Owner and installer guide
Hello installer
Please leave this guide with the home owner as it contains important safety and warranty information.
Models: HJ Cooper low pressure copper, low pressure copper wetback, and low
pressure copper undersink ('LC' electric prewired series)

Cylinders shall be installed in accordance with:
- Manufacturer’s installation instructions
- Current AS/NZS 3000, AS/NZS 3500, and G12/AS1
Installation, servicing and repair shall be carried out only
by licensed tradespeople.
Not suitable as a spa or swimming pool heater.
Owner, please retain this guide for future reference.
Installer, please leave this guide with the owner.
Warning
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, personal injury
or loss of life.
The appliance is not to be used by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction.
Important:
For more information about buying, using, and servicing
of Rinnai appliances call: 0800 RINNAI (0800 746 624)
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone]
Fax: [phone]
Email: [email protected].nz
Web: www.rinnai.co.nz
www.youtube.com/rinnainz
www.facebook.com/rinnainz

cnt:
About your cylinder ........................................ 4
Maintenance and servicing ............................. 5
Troubleshooting ................................................. 6
Installation
Specification summary.................................... 8
Plumbing setup ............................................... 10
Storage and delivery temperatures................. 12
Water quality ................................................... 12
Electrical supply and connections................... 13
Valves and fittings ........................................... 14
Commissioning ............................................... 14
Limited warranty ............................................. 15
Warranty examples in the real-world .............. 18
Proof of purchase ............................................ 19
Installer details ................................................ 19

4 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
About your cylinder
1Clause G12.3.9, Acceptable Solution G12/AS1 6.14.3
2 Legionella is a bacterium that can cause Legionnaires’ disease―a severe form of pneumonia
Safety messages
• Element cover
Do not remove the
element cover as this will
expose 230 V wiring and
must only be removed by
an authorised person.
• Thermostat setting
Must only be adjusted
by an electrician or
other suitably qualified
tradesperson.
• Damagedcomponents
If any component is
damaged, it must be
replaced by an authorised
person using Rinnai
replacement parts.
• Child supervision
Children should be
supervised to ensure they
do not play with any part
of the hot water system.
• Hot pipe work
Care should be taken not
to touch the pipe work
from the cylinder as this
could be very hot.
Safety devices
Your cylinder should have
the following safety devices
fitted.
Valve vented systems
- pressure reducing valve
- pressure relief valve
- cold water expansion valve
- tempering valve
- energy cutout thermostat
Open vented systems
- pressure reducing valve
- tempering valve
- energy cut-out thermostat
- vent pipe
Do not operate the system
unless all the safety devices
are fitted and are in working
order. It is also important that
you do not tamper or remove
any of these devices.
Your hot water system has an
energy cutout thermostat.
The operation of this thermal
cut-out indicates a dangerous
situation. Do not reset the
thermal cutout until the
cylinder has been serviced by
an authorised person.
Cylinder thermostat
setting
To meet the New Zealand
Building Code requirement1to
disinfect water for legionella
bacteria2, the cylinder
thermostat has been set to
65 °C.
Turning the cylinder on/off
If you plan to be away for a
few nights we suggest you
leave the system switched on.
If it is necessary to switch it
off, when switching back on,
remember that the cylinder
will take time to heat back up
again.
Draining and filling the
system
This normally occurs during
installation or servicing and
must be carried out by an
authorised person.
Installation by a licensed
tradesperson
Only a licensed tradesperson
can install, adjust, maintain,
and service this water heater.
Any work carried out by a
non-licensed tradesperson
is illegal and will void any
warranty.
LIMITED
WARRANTY*
5Important
All cylinders have the potential to leak water. To minimise damage to
other areas of your home, ensure your cylinder has been installed with a
drip tray—the person doing the installation is responsible for this.
* Refer to the warranty terms and conditions in this guide for more information.

Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 5
Maintenance and servicing
Hot water systems, like cars, require regular maintenance and servicing. To ensure longevity of your
cylinder we recommend the following:
Period What needs to be done
Year five Inspection and service of the entire hot water system, including the
element*
Every 24 months
after year five
Inspection and service of the entire hot water system, including the
element*
* In hard water areas the element(s) must be periodically descaled. To do this the unit must be drained and the
element(s) removed.
Rinnai has a maintenance, service, and spare parts network with
personnel who are fully trained and equipped to give the best
advice on your Rinnai product. Regular maintenance and servicing is
not covered by the Rinnai warranty.
For help locating a service person in your area call 0800 RINNAI
(0800 746 624).

6 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
Troubleshooting
Do not attempt to carry out any work other than that mentioned in this
troubleshooting section. If you have any other faults or problems, please contact
your installer, or contact Rinnai.
Problem Possible solution
Lack of hot
water or no hot
water
Isthereelectricitysupplytothecylinder?
Check that the isolating switch marked ‘hot water’ or ‘water heater’, at
the meter box, is switched on. Also check any isolating switches near
the water heater are switched on.
Check the fuse or circuit breaker marked ‘hot water’ or ‘water heater’
at the meter box. Repeated failure of the fuse or tripping of the circuit
breaker indicates a fault, which must be investigated by an authorised
tradesperson.
Most hot water cylinders are controlled at peak times by your electricity
supplier via a ripple relay. Contact your electricity supplier to determine
if there have been any issues with the power supply.
Lack of hot
water or no hot
water
Areyouusingmorehotwaterthanyouthink?
Often you don’t realise how much water is actually being used. This
applies especially when showering. Typical flow rates for showers is
approximately 8-10 litres per minute. Conduct a simple experiment
by placing a measured bucket under your shower for ten seconds and
multiply by six to determine the amount of water produced over a
minute. If your result is significantly more than the rates mentioned you
may want to consider installing a low flow shower rose―available at all
good plumbing stores.
Lack of hot
water or no hot
water
Coldwaterreliefvalvedischargingcontinuously?
It is normal for the cold water relief valve to discharge a small quantity of
water through the drain line. If water is discharging continuously there
may be a fault with one of the valves, contact the installer to discuss.
Water is too hot If possible check the temperature of the water coming out of a hot
water tap with a thermometer. If it is higher than 55 °C then this
indicates a problem with your system—contact an electrician for
advice.
High electricity
bills
If you think your electricity bill is too high, investigate the following:
• Has your electricity tariff changed?
• Is your cold water relief valve discharging continuously?
• Are you using more hot water than normal?
• Has there been any leaking hot water pipes, or taps?

Installation
Installation, servicing and repair
shall be carried out only by
authorised personnel.

8 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
Specication summary
Suitability
• Low pressure indoor applications
• Left, right, or bottom plumbing connections
Not suitable as a pool or spa heater.
The system should be located and arranged so
as to achieve the closest proximity to water draw
off points.
Construction
• High grade copper inner cylinder
• Galvanised steel outer casing
• CFC-free polyurethane foam insulation
Operating pressures
Maximum inlet pressure = 76 kPa
Maximum working pressure = 76 kPa
Element
Low watt density nickel plated copper, 1.25 " BSP
boss.
Thermostat
7 " Cotherm probe 20 A over-temperature
thermostat, manually resettable at 85 °C.
Weights (empty/full)
• 9 L: 7/16 kg
• 14 L: 8/22 kg
• 22 L: 9/31 kg
• 44 L: 11/55 kg
Inlet Outlet
Height
Ø diameter
½ ” BSP male (9 L, 14 L, 22 L)
¾ ” BSP male (44 L)
120 mm
Cylinder size Diameter Height Element rating
9 L Ø340 mm 305 mm 1 kW
14 L Ø340 mm 415 mm 1 kW
22 L Ø340 mm 575 mm 1 kW
44 L Ø445 mm 585 mm 1.5 kW
Low pressure copper undersink

Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 9
Suitability
• Low pressure indoor applications
• Left, right, or bottom plumbing connections
Not suitable as a pool or spa heater.
The system should be located and arranged so
as to achieve the closest proximity to water draw
off points.
Construction
• High grade copper inner cylinder
• Galvanised steel outer casing
• CFC-free polyurethane foam insulation
Operating pressures
Maximum inlet pressure = 76 kPa
Maximum working pressure = 76 kPa
Element
Low watt density nickel plated copper, 1.25 " BSP
boss.
Standard thermostat
7 " Cotherm probe 20 A over-temperature
thermostat, manually resettable at 85 °C.
Wetback thermostat
7 " Cotherm probe 20 A (no over-temperature)
thermostat.
Weights empty full
• 44 L: 11 kg 55 kg
• 90 L: 16 kg 106 kg
• 135 L: 21 kg 156 kg
• 180 L: 26 kg 206 kg
• 225 L: 31 kg 256 kg
Specication summary
Low pressure standard copper, and wetback
Ø Diam.
Hot outlet ¾ “
Height
Cold
170 mm
Wetback connection 1 “
Cold inlet ¾ “
Cylinder
size
Diam. Height Height
to cold
Centres of
wetback ports
Wetback
connection
All dimensions are in mm.
44 L Ø 445 585 120 N/A N/A
90 L Ø 430 1115 150 N/A N/A
90 L Ø 500 820 175 N/A N/A
90 L Ø 530 745 175 N/A N/A
135 L Ø 470 1315 180 170 1 “
135 L Ø 500 1165 175 170 1 “
135 L Ø 510 1170 175 170 1 “
135 L Ø 530 1055 175 170 1 “
135 L Ø 540 1035 200 170 1 “
135 L Ø 550 980 180 170 1 “
180 L Ø 510 1495 175 170 1 “
180 L Ø 530 1370 175 170 1 “
180 L Ø 540 1320 200 170 1 “
180 L Ø 550 1265 180 170 1 “
225 L Ø 550 1540 180 170 1 “
225 L Ø 600 1330 205 170 1 “

10 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
Plumbing setup
Cylinders should be installed in accordance with G12/AS1. For servicing and
maintenance, please allow sufficient room for access to covers and valves.
Plumbing setup for a low pressure copper cylinder - valve vented
Mains
water
supply
Typically a combination valve
consisting of an isolation valve, a
non-return valve, and a line strainer
Pressure reducing valve
To drain
Cold water expansion valve
Isolation valve
Tempered hot water to bathroom
Hot water to kitchen and laundry
Tempering valve
Pressure relief
valve
Drip tray
• High-gradeDuplex stainless steel inner tank
• Indoorcylinder
• CFC-freepolyurethaneinsulation
• Curvedelementensures 98% of water is heate d
• No anodetomaintain
• Coldwater inlet dip tubes deliver cold water to the
verybottomof the tank to avoid mixing
• Solar and Heat Pump ready
^Excludes135litre.**Autoresetthermostat must be installed.
All of our Stainless Steel cylinders are super light. At under 55kg each, one burly
plumber can transport, carry and install them easy. Show us your muscles!
www.youtube.com/RinnaiNZ I www.facebook.com/rinnainz
By
*
Plumbing setup for a low pressure copper cylinder - open vented
Mains
water
supply
Typically a combination valve
consisting of an isolation valve, a
non-return valve, and a line strainer
Pressure reducing valve
To drain
Isolation valve
Tempered hot water to bathroom
Hot water to kitchen and laundry
Tempering valve
Drip tray
• High-gradeDuplex stainless steel inner tank
• Indoorcylinder
• CFC-freepolyurethaneinsulation
• Curvedelementensures 98% of water is heated
• No anodetomaintain
• Coldwater inlet dip tubes deliver cold water to the
verybottomof the tank to avoid mixing
• Solar and Heat Pump ready
^Excludes135litre.**Autoresetthermostat must be installed.
All of our Stainless Steel cylinders are super light. At under 55kg each, one burly
plumber can transport, carry and install them easy. Show us your muscles!
www.youtube.com/RinnaiNZ I www.facebook.com/rinnainz
By
*
Roof line
Vent pipe terminating outside building
The vent pipe of low pressure water
heaters shall have an internal
diameter of at least 20 mm.
The appliance is not intended to be connected by a hose-set.

Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 11
Plumbing setup for a low pressure copper cylinder with a wetback
Base requirements
Tanks should be installed on a flat level base of sufficient strength to support the weight of the
water heater when full.
The water heater must also be suitably restrained against seismic activity, ‘G12/AS1 Figure 14’
details an acceptable method of restraint.
Drip tray/catch pan (MUST be fitted)
The Rinnai warranty does not cover any consequential loss from leaks to the cylinder, so it’s important
a suitably drained drip tray/catch pan is fitted as per AS/NZS 3500.4:2015 5.4 and G12/AS1 6.11.3
Pipe work
It is the installer’s responsibility to adequately size the distribution pipe work in a property to
ensure sufficient performance from all outlet fittings. Water pipe sizing should be performed
in accordance with AS/NZS 3500.4 and/or G12 AS1. Pipe sizing and valve selection must be
performed to allow for the water supply pressure.
A drain off tap or line must be fitted to the inlet of the water heater.
All hot water pipe work should be insulated with polythene foam or equivalent insulation to
optimise performance and energy efficiency.
To prevent damage to the water heater when attaching pipe clips or saddles to the jacket, it is
recommended that self drilling screws with a maximum length of 12 mm are used. If drilling is
required take extreme care not to penetrate the inner cylinder.
Vent pipe terminating
outside building
Roofline
Hot water to kitchen and laundry
Tempered hot water to bathroom
Tempering
valve
Isolation
valve
Pressure reducing valve
Line strainer
Isolation and non-return valve
The hot flow pipe from the wetback shall have a minimum slope of 1:20 at any point, and
an average slope of not less than 1:7.
Drip tray
Return pipe
Riser tube
Hot flow pipe
The vent pipe of low pressure water
heaters shall have an internal diameter
of at least 20 mm.

12 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
Storage and delivery temperatures
Storage temperature
To meet the New Zealand Building Code requirement1to disinfect water for legionella bacteria, the
cylinder thermostat has been set to 65 °C.
Thermostat settings must only be adjusted by an electrician or other suitably qualified
tradesperson. The access cover to the element and thermostat must only be removed
by an electrician or other suitably qualified tradesperson.
Sanitary fixtures delivery temperature
Water temperatures over 55 °C can cause severe scalds. Local regulations must be considered
regarding temperature limitations of hot water supplied to areas used primarily for personal
hygiene. The temperature is limited to 45 °C for early childhood centres, schools, nursing
homes or similar facilities and 55 °C for all other buildings. To comply with these requirements, a
temperature limiting device, such as a tempering or thermostatic mixing valve will be required
on all installations.
WARNING
1Clause G12.3.9, Acceptable Solution G12/AS1 6.14.3
Water quality
The water quality of most public supplies, and from bore wells is
generally suitable. Refer to the water quality parameters in the warranty
section of this guide for further information.
Blue water
Blue water is a result of biofilms being formed which corrode the copper to feed the
microorganisms, producing copper carbonate and hydroxyis in the water. The major cause is
the lack of chlorine in the water to destroy the microorganisms, but it is also effected by the pH
value. In instances of blue water, it is recommended that expert advice on chlorine control is
consulted, and the pH of the water is tested. The recommended pH scale is between 8.0-8.3.
Pitting corrosion
Pitting corrosion occurs when the protective coating does not form on the interior of the hot
water tank. The main cause of this is the failure to hold the pH at 8.0-8.3 for the period of four
months immediately following the tank installation. Pitting corrosion may also occur, in the form
of deposit attack, if foreign or corrosion products have been allowed to enter the water supply.
In the instances of deposit attack it is recommended filtration experts are consulted.

Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 13
Electrical supply and connections
The electrical connection must be carried out by a qualified person in accordance
with NZ Electrical Regulations. The water heater must have the heating element
connected to an independent, fused, AC 230 V 50 Hz power supply with an isolating
switch installed at the switch board. Disconnect all power prior to installation and
commissioning.
• The water heater must be filled with water prior to connection to the power supply
• Household wiring to the heater must be capable of withstanding the appliance load
• Fixed wiring must be protected from contact with the internal hot surface of the water
heater
Electrical access is via a hole in the element cover for mounting with an approved electrical
conduit gland. For entry to the element cover remove the two fixing screws.
Connect all LIVE, NEUTRAL and EARTH wires in accordance with the wiring diagram. Inspect and
ensure all wiring links are secure prior to fixing the access cover and turning the power on.
To ensure the over-temperature and energy cutout is set press the ‘reset’ button on the
thermostat (not applicable for wetback tanks)
The appliance is intended to be connected to cables of fixed wiring which has a cross-sectional
area of 1.5 mm2 - 2.5 mm2.
Thermostat
Element
AN
Terminal block
2
1
1 Wiring loom main low pressure brown, green/yellow, blue 20080
2 Link wire brown low pressure brown 20081
green/yellow
brown
blue

14 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
Valves and ttings
Valves with pressure ratings other than those listed in this manual must not be used.
Fittings supplied with the tank
Two brass plugs, to plug unused connections, are packaged in a plastic bag inside the element
cover, and a copper riser tube (for wetback tanks) is supplied.
Commissioning
Commissioning and draining activities must be carried out by an authorised person.
To fill and turn on the water heater
1. Open all hot water taps in the house including the shower.
2. Open the cold water isolation valve to the water heater. Air will now be forced out of the
taps.
3. Close each tap when water runs freely without air bubbles.
4. Check all plumbing connections and pipe work for water leaks.
5. Switch on the electric power supply.
To turn off the water heater
It may be necessary to turn off a water heater after installation and commissioning, for example
during building activities or if the premises are vacant.
1. Switch off the electricity supply at the isolating switch to the water heater.
2. Close the cold water isolation valve at the inlet to the water heater.
To drain the water heater
1. Turn off the heater, refer above.
2. Open all the hot water taps and then for valve vented (closed) installations, open the union
at the top outlet to allow air into the tank and water to drain (ensuring no damage will occur
from the discharged water).

Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 15
Limited Warranty
All terms of the warranty, subject to the conditions below, are effective from the date of installation.
Proof of installation date will be required. Where the date of installation is not known or cannot be
proven the warranty will commence one month after the date of manufacture—refer to the data
label on the cylinder.
Single residential application warranty
A residential application is defined as an installation where the water heater, with the thermostat
set below 85 °C, delivers hot water to a single family residential dwelling, not used for commercial
purposes1.
Component Warrantyperiod Warranty
All components Up to 1 year Replace or repair free of charge the cylinder and/or part if it
fails due to faulty manufacture.
Inner cylinder Years 2-3 inclusive Replace or repair free of charge* the inner cylinder if it fails due
to faulty manufacture.
Inner cylinder Years 4-5 inclusive Replace or repair free of charge* the inner cylinder if it fails
due to faulty manufacture. The cost of removal of the cylinder,
re-installation, and labour costs are the responsibility of the
owner.
Commercial application warranty
Component Warrantyperiod Warranty
All components Up to 1 year Replace or repair free of charge the cylinder and/or part if it fails
due to faulty manufacture.
Inner cylinder Up to 1 year Replace or repair free of charge* the inner cylinder if it fails due
to faulty manufacture. The cost of removal of the cylinder, re-
installation, and labour costs are the responsibility of the owner.
For commercial applications the cylinder must be sized and installed according to written guidelines
from Rinnai.
1Examples where a residential dwelling is used for commercial purposes; hair salon, catering kitchen, communal care
facility etc. These installations would be considered commercial applications. An exception would be an
accommodation business such as a motel, where the water heater serves the equivalent of a single family dwelling, this
would be a residential application.
*Except for certain travel and transport costs, refer to the ‘Warranty terms and conditions’ (9).
Rinnaiwarrantysummarytable
HJ Cooper by Rinnai Low Pressure Copper Cylinders

16 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
Generalwarrantyterms
Rinnai reserves the right to make modifications and change specifications and its parts without notice.
For the purposes of the Consumer Guarantees Act 1993, Rinnai only guarantees the availability of repair
facilities and spare parts for the express warranty periods recorded in the Rinnai warranty summary
table.
If the cylinder is being acquired for personal, domestic or household use, this warranty does not limit
any consumer rights or guarantees that may apply under the Consumer Guarantees Act 1993. If the
product is being acquired for the purposes of a business, the provisions of the Consumer Guarantees Act
1993 do not apply and no other warranties (either express or implied by law) apart from those stated in
this warranty apply.
Warrantytermsandconditions
1. All terms of this warranty are effective from the date of installation. The attending service person
reserves the right to verify this date.
2. All Rinnai cylinders must be installed, commissioned, serviced, repaired and removed in accordance
with the manufacturer’s installation instructions, local regulations, and municipal building codes by
persons authorised to do so.
3. All Rinnai cylinders must be operated and maintained in accordance with manufacturer’s
instructions.
4. The warranty applies only to the components supplied by Rinnai. It does not apply to components
supplied by others, such as, but not limited to these, isolating valves, electrical switches, pipe work,
electrical cables, and fuses.
5. Where the cylinder has not been sited in accordance with the installation instructions or installed
such that normal service access is difficult, a service charge will apply. If at the discretion of the
attending service person the installation is deemed illegal or access is dangerous, service will be
refused. Any work required to gain reasonable access to the cylinder will be chargeable by the
attending service person (for example, removal of cupboards, doors, walls, or the use of special
equipment to move components, but not limited to these).
6. The cylinder warranty is for the period indicated in the summary table. Where the inner cylinder
and/or part is replaced under warranty, the replacement cylinder and/or part will carry a new
warranty.
7. Rinnai reserve the right to transfer functional components from defective water heaters if they are
suitable.
8. Rinnai reserve the right to have the installed product returned to the factory for inspection.
9. Where the cylinder is installed outside the metropolitan area or further than 40 km from a Rinnai
authorised service centre, travel costs shall be the owner’s responsibility.
10. Rinnai reserves the right to replace the cylinder for another type if upon inspection it is deemed
another cylinder of a different construction is more suitable.

Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 17
Warrantyexclusions
The following exclusions may cause the warranty to become void and will result in a service charge and
costs of parts (if required).
1. Accidental damage and acts of God.
2. Failure due to abuse or misuse, improper maintenance or improper storage.
3. Failure due to incorrect or unauthorised installations.
4. Failure or damage caused by alterations, service or repair work carried out by persons other than
those authorised by Rinnai.
5. Where the cylinder has failed directly or indirectly as a result of poor water quality outside the limits
specified.
6. Where it is found that there is no fault with the cylinder and the issue is related to the installation or is
due to power failure.
7. Subject to any statutory provisions to the contrary, Rinnai does not accept:
a. liability for consequential damage or any incidental expenses resulting from any breach of the
warranty,
b. claims for damage to building or any other consequential loss either directly or indirectly due to
leaks or any other faults.
TDS (Total Dissolved Solids) Total Hardness CaCO3Dissolved (free) CO2Langelier Index
Up to 600 mg/L or ppm Up to 200 mg/L or ppm Up to 25 mg/L or ppm Between -1.0-0.8

18 | Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18
Warranty examples in the real-world
We understand warranty information can be confusing. To help clarify what this
means in the real-world we have developed some single residential application
scenarios to clarify what would fall within warranty and what wouldn’t.
Scenario Ageofpart/
cylinder
Withinwarranty
Faulty thermostat 10 months Yes All costs covered by Rinnai.
Faulty element 3 years No All costs covered by the owner.
Cylinder leaks as a result of
a faulty inner cylinder and
causes damage to carpets
and flooring
11 months Yes/No Cost of cylinder replacement covered by
Rinnai. Consequential loss, damage to
carpets and flooring, is not1.
Inner cylinder fails 4 years Yes Cost of cylinder replacement covered by
Rinnai. The cost of removal of the cylinder,
re-installation, and labour costs are the
responsibility of the owner.
Outer cylinder showing signs
of corrosion
3 years No Only the inner cylinder is covered by
warranty
1Consequential losses
All cylinders are required to be installed with a drip tray, this is a mandatory requirement of the
installation. If damage is caused by a leaking cylinder that has not been installed with a drip tray the
owner can seek compensation through the installer or consider claiming on insurance.

Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 19
Please keep these details in a safe place for future reference.
ATTACH YOUR PROOF OF
PURCHASE HERE:
RECORD YOUR DETAILS
OF PURCHASE BELOW:
Retailer:
Retailer address:
Date of purchase:
Product details:
Proof of purchase
Installer details
Company name:
Installer name:
Address:
Phone: Mobile:
Signed: Date:

Rinnai.co.nz
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0800 746 624
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20733-D: 04-17