Rinnai BRIVIS Touch Instruction sheet

APPLY MODULE
IDENTIFICTION LABEL
Rinnai Touch Wi-Fi Kit
Installation & Configuration Manual
PWR BUS WIFI
ZONES
FAN
MODE
M
SCHEDULE
MANUAL HEAT
Temporary
Set to
20o
Current Temperature
20o
10:21 pm
MENU
95%
11 :25 pm Thursday
ON / OFF

HOME OWNER TO RETAIN FOR FUTURE REFERENCE

Rinnai 3 Touch Wi-Fi Kit IM
Congratulations on the purchase of a Rinnai Touch Wi-Fi Kit
that is compatible with Rinnai and Brivis home comfort systems,
specically Ducted Gas Heating, Dual Comfort (Add-On
Refrigerated Cooling) or Evaporative Cooling systems with
Wired Networker Controller.
Important Note
Read this manual carefully before installing or operating your
Wi-Fi Module. Make sure to save this manual for future reference.
For reliable connection to the Wi-Fi module, router rmware and
smart device software should be the latest version.
Terms and Conditions
The Terms and Conditions are available when downloading the
Rinnai Touch App used to connect with the Wi-Fi Module. Please
read these carefully before proceeding.
Disclaimer
IMPORTANT NOTICE: This document is a guide only. Laws,
regulations and industry standards can vary between States and
Territories. Accordingly, this guide must be read in conjunction
with, and subject to, all laws, regulations and industry standards
applicable in the State or Territory in which the products are
installed. You must ensure that the installation of the products will
comply with those laws, regulations and standards, and that the
products recommended to customers are t for the purpose for
which they are intended.
Privacy Notication
Rinnai Australia Pty Ltd will collect personal information when
warranty and maintenance registration forms are completed.
This personal information is collected under the guidance of the
Privacy Information Protection Act 1998.
The purpose of collecting this information is to:
• process customer requests for us to provide service activities;
• register purchases of equipment for warranty;
• register requests for a survey/quotation for heating, ventilation,
and air conditioning goods and services.
The intended recipients of the information are:
• employees of Rinnai.
• federal and state governments who may require the information
for administration purposes.
While the supply of the information is voluntary, if our customers
cannot, or do not wish to provide the information sought, the
company may not be able to provide the services requested. If
information has already been provided, an application can be
made for access or amendment of that information, or to request
that it not be used. Customers have a right of access to, and
correction of, the information concerning them in accordance with
the relevant procedures under the Act.
Enquiries concerning this matter can be addressed to the
Business Practices O󰀩cer using the “Contacts” on page 24.
With our policy of continuous improvement, we reserve the right to change, or
discontinue at any time, specications or designs without notice.
Pictures for illustration purposes only.
All rights reserved. No part of these documents may be used in any way or form
without prior written consent from Rinnai Australia Pty Ltd.
™ iOS is a trademark of Apple Inc.
™ Android is a trademark of Google LLC.

Rinnai 4 Touch Wi-Fi Kit IM
WARNINGS AND IMPORTANT INFORMATION
IMPORTANT
READ ALL INSTRUCTIONS BEFORE USING.
Always comply with the following precautions to avoid dangerous situations and to ensure optimum performance.
Failure to carefully read and follow all instructions in this manual can result in equipment malfunction, property
damage, personal injury and/or death.
DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in personal injury or death.
WARNINGS: Indicates a potentially hazardous situation which, if not avoided, could result in personal injury or
death.
CAUTIONS: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate
injury or damage to the appliance. It may also be used to alert against unsafe practices.
WARNING
WARNING.
The Rinnai Touch Wi-Fi Module is supplied with a 12V DC Plug Pack Socket if required. Only this power supply must
be used.
The Module must be installed indoors only. Installation must be performed by a qualied person and in accordance
with local and national wiring laws.
The Module is NOT intended for use by persons (including children) with reduced physical, sensory or mental
capacities, or lack of experience and knowledge unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
If any cables are damaged, they shall be replaced by the manufacturer or its service agent or similarly qualied
person in order to avoid a hazard.
Stranded conductors shall not be consolidated by lead-tin soldering where they are subject to contact pressure.

Rinnai 5 Touch Wi-Fi Kit IM
TABLE OF CONTENTS
BASIC INFORMATION 6
Kit Contents ��������������������������������������������������������������������������6
Compatibility and Requirements �������������������������������������������6
Specications ������������������������������������������������������������������������6
Mounting the Module ������������������������������������������������������������6
Touch Wi-Fi Module Front/Rear Panels ��������������������������������7
Compatible Controllers ��������������������������������������������������������8
INSTALLATION AND CONFIGURATION STEPS 9
1 Rinnai Touch App Download & Install.................................9
2 Positioning Your Touch Wi-Fi Module...............................10
3 Wiring Your Touch Wi-Fi Module .......................................12
4 ConguringYourTouchWi-FiModule ..............................14
5 Touch Wi-Fi Module Detection by Rinnai Touch App......16
6 Registering another Device................................................17
7 Touch Wi-Fi Module Cloud Connectivity ..........................18
CHANGING Wi-Fi ROUTER 19
OPERATING INDICATORS 21
Wi-Fi MODULE ERROR CODES 22
WARRANTY 23

Rinnai 6 Touch Wi-Fi Kit IM
BASIC INFORMATION
KIT CONTENTS
• Touch Wi-Fi Module
• 12V DC Power Pack
• 20m Interconnecting Cable
• Screws, Plugs and Mini Screwdriver
• Unique Module Identication Labels
• This manual
COMPATIBILITY AND REQUIREMENTS
• Product Compatibility
Home Comfort Systems: Rinnai/Brivis Ducted Gas
Heating, Dual Comfort (Add-On) or Evaporative Cooling
system.
• Existing Wired Networker Controller
Rinnai/Brivis Networker Controller: N-C3, N-C6 or N-C7
Touch.
• Home System Requirements
Working Wireless Wi-Fi connection: 802.11b/g/n
@2.4GHz (Security: WPA2) where applicable.
• Mobile Device
iOS 8 and Android 4.0.3 (API 15) or higher.
SPECIFICATIONS
• Standard: IEEE 802.11b/g/n
• Antenna Type: Internal
• Frequency: Wi-Fi 2.4GHz
• Operating Temperature Range: 0°C to 70°C
• Operating Relative Humidity: 10%–85%
• Power Input: DC 12V/300mA
• Module shall be within 10m of Wi-Fi Router
MOUNTING THE MODULE
After the optimum position for the Touch Wi-Fi Module is found,
use the supplied screws to secure the backing plate to a truss
within the ceiling cavity ready to clip onto the Touch Wi-Fi Module.
Rinnai
Rinnai
Secure
screws
Backing
Plate

Rinnai 7 Touch Wi-Fi Kit IM
TOUCH Wi-FiMODULE FRONT/REAR PANELS
FRONT PANEL
1 PWR Power on/Primary module operation indication.
2 BUS Networker communication indication.
3 WIFI Wi-Fi connectivity indication.
REAR PANEL
4 Plug-Pack Socket Where needed the 12V DC plug-pack provided with the kit is to be plugged in here.
5 PWR Power ON/OFF button to isolate power to the device
6 AP Button used to force the Touch Wi-Fi Module into its conguration mode.
7 Alternative Power/
Two-Wire Bus
Connection
Using the 20m interconnecting cable supplied with the kit this port can be used as an alternative to provide
power and two-wire bus connection to the device. This is useful if the Touch Wi-Fi Module cannot be located
close to a GPO.
8 Two-wire Bus
Connection
Two-wire bus connection that allows connection to heating/cooling appliances, N-C3/N-C6 Networker controllers
and N-T1 temperature sensors.
PWR BUS WIFI
1 2 3
PWR AP LNK
TW1 TW2 TW1 TW2
4567 8

Rinnai 8 Touch Wi-Fi Kit IM
COMPATIBLE CONTROLLERS
NETWORKER CONTROLLERS N-C3 & N-C6 N-C7 TOUCH CONTROLLER
ZONES
ON / OFF
MODE
M
SCHEDULE
MANUAL
Sunday
Set to
20o
6:15 AM
20o
M
FAN MENU
HEAT
NETWORKER CONTROLLER N-C1 NETWORKER CONTROLLERS N-C2 & N-C4

Rinnai 9 Touch Wi-Fi Kit IM
INSTALLATION AND CONFIGURATION STEPS
1 RINNAI TOUCH APP DOWNLOAD & INSTALL
IMPORTANT
The Rinnai Touch App is needed to congure your Touch Wi-Fi Module so download and install it rst.
Below are the QR codes to download the Rinnai Touch App from either the Apple Store or Google Play. If unable to scan the QR code,
visit the appropriate App store and search ‘Rinnai Touch’ to locate and download it.
QR Code A - Android QR Code B - iOS
Also available online from the Rinnai website www.rinnai.com.au is the Owner’s Manual of the Rinnai Touch App. This provides further
details regarding the functionality of the Rinnai Touch App and FAQ’s.
The Touch Wi-Fi Kit contains three identical labels unique to the Wi-Fi Module.
• Label 1: A󰀩xed to the Touch Wi-Fi Module.
• Label 2: A󰀩xed to the front cover of this manual (home owner to retain for future reference).
• Label 3: It is recommended that this label be a󰀩xed to the backing plate of the Wired Networker Controller congured as the Master.
1

Rinnai 10 Touch Wi-Fi Kit IM
2 POSITIONING YOUR TOUCH Wi-Fi MODULE
IMPORTANT
Consider carefully where to locate your Touch Wi-Fi Module as Module/Router Wi-Fi signal range can be impacted
by distance, obstacles and close proximity to other radio frequency sources.
DO
Locate the Touch Wi-Fi Module as close as possible to the Wi-Fi
Router.
Centrally locate the Touch Wi-Fi Module if the Wi-Fi Router is at
the end of the house.
Wi-Fi Router
PWR BUS WIFI SER
Touch Wi-Fi Module
<10m
Wi-Fi Router
PWR BUS WIFI SER
Touch Wi-Fi
Module
<10m
In the presence of other RF/Wi-Fi sources distance the Touch
Wi-Fi Module away from them.
Where possible locate the Touch Wi-Fi Module so that its front
panel indicators are visible from a man hole.
Wi-Fi Router
PWR BUS WIFI SER
Touch Wi-Fi Module
Wi-Fi Router
PWR BUS WIFI SER
Touch Wi-Fi Module
2

Rinnai 11 Touch Wi-Fi Kit IM
DO NOT
DO NOT locate the Touch Wi-Fi Module far away from the Wi-Fi
Router.
DO NOT locate the Touch Wi-Fi Module inside a heater cabinet
or any other form of metal cabinet.
Wi-Fi Router
PWR BUS WIFI SER
Touch Wi-Fi Module
Touch Wi-Fi Module
PWR BUS WIFI SER
Heater Cabinet
DO NOT locate the Touch Wi-Fi Module under the house. DO NOT locate the Touch Wi-Fi Module outside the house.
Wi-Fi Router
PWR BUS WIFI SER
Touch Wi-Fi Module
Wi-Fi Router
PWR BUS WIFI SER
Touch Wi-Fi
Module

Rinnai 12 Touch Wi-Fi Kit IM
3 WIRING YOUR TOUCH Wi-Fi MODULE
N-C3/N-C6 NETWORKER BASED SYSTEMS
When the Touch Wi-Fi Module CAN be located
close to a GPO
When the Touch Wi-Fi Module CANNOT be located
close to a GPO
Appliance
(0.75mm2figure - 8 cable
field supplied)
Touch Wi-Fi Module
N-C3 / N-C6
Networker Controller
Touch Wi-Fi Module
Plug Pack
12V DC 1.5m loom
(field supplied
GPO)
TW2
TW1
PWR AP LINK
(0.75mm2figure - 8 cable
field supplied)
Touch Wi-Fi Module
Touch Wi-Fi Module
Plug Pack
12V DC 1.5m loom
(field supplied
GPO)
PWR AP LINK
Appliance
(0.75mm2figure - 8 cable
field supplied)
TW2
TW1
N-C3 / N-C6
Networker Controller
(0.75mm2figure - 8 cable
field supplied)
(20m interconnecting cable
included in the Touch
Wi-Fi Kit)
Accessory Interface Touch
P/N: INTERMODTOUCH
(Not included in the Touch Wi-Fi Kit)
3

Rinnai 13 Touch Wi-Fi Kit IM
N-C7 TOUCH NETWORKER BASED SYSTEMS
With up to three N-C7 Touch Networker Controls With up to four N-C7 Touch Networker Controls
Touch Wi-Fi Module
N-C7 Touch Screen
Plug Pack
12V DC 1.5m loom
(field supplied
GPO)
PWR AP LINK
Appliance
(0.75mm2figure - 8 cable
field supplied)
TW2
TW1
(20m interconnecting cable
included in the Touch
Wi-Fi Kit)
Interface Module
(Included in the N-C7
Touch Screen Kit)
ZONES
ON/ OFF
MODE
M
SCHEDULE
MANUAL
Sunday
Setto
20o
6:15 AM
20o
M
FAN MENU
HEAT
Touch Wi-Fi Module
N-C7 Touch Screen
Plug Pack
12V DC 1.5m loom
(field supplied
GPO)
PWR AP LINK
Touch Wi-Fi Module
Plug Pack
12V DC 1.5m loom
(field supplied
GPO)
Appliance
(0.75mm2figure - 8 cable
field supplied)
TW 2
TW 1
Interface Module
(Included in the N-C7
Touch Screen Kit)
ZONES
ON/ OFF
MODE
M
SCHEDULE
MANUAL
Sunday
Setto
20o
6:15 AM
20o
M
FAN MENU
HEAT
ZONES
ON/ OFF
MODE
M
SCHEDULE
MANUAL
Sunday
Setto
20o
6:15 AM
20o
M
FAN MENU
HEAT
ZONES
ON/ OFF
MODE
M
SCHEDULE
MANUAL
Sunday
Setto
20o
6:15 AM
20o
M
FAN MENU
HEAT
ZONES
ON/ OFF
MODE
M
SCHEDULE
MANUAL
Sunday
Setto
20o
6:15 AM
20o
M
FAN MENU
HEAT
(0.75mm2figure - 8 cable
field supplied)

Rinnai 14 Touch Wi-Fi Kit IM
4 CONFIGURING YOUR TOUCH Wi-Fi MODULE
a. Your Touch Wi-Fi Module must be configured for connection to your Wi-Fi Router
which can only be done when your Touch Wi-Fi Module is in its ‘Configuration
Mode’ of operation. A Touch Wi-Fi Module operating in its configuration mode
will have its Wi-Fi indicator flashing orange.
PWR BUS WiFi SER
Wi-Fi Indicator
b. When the Touch Wi-Fi Module is in its configuration mode of operation it
operates as a ‘Wi-Fi Access Point’ which a device can directly connect to. The
credentials used for this Access Point operation are the Default Network Name
(SSID) & Default Security Key (WPA) printed on a number of stickers that come
with the Touch Wi-Fi Module.
c. By default the Touch Wi-Fi Module out of the box should be operating in its
configuration mode. If it is not, perform the following procedure to place the
Touch Wi-Fi Module into its configuration mode:
• Ensure power is switched o󰀨 to the Touch Wi-Fi Module using the ‘PWR’
button.
• While pressing the ‘AP’ button switch power on to the Touch Wi-Fi Module.
• Keep pressing the ‘AP’ button until the Wi-Fi indicator ashes orange.
PWR AP LINK
AP button
d. Next, run your Rinnai Touch App ensuring you carefully follow the on-screen prompts as these will guide you through the process
of configuring your Touch Wi-Fi Module for connection to your Wi-Fi Router.
IMPORTANT
During the conguration procedure ensure you are within range of the Touch Wi-Fi Module as your device will
need to connect directly via Wi-Fi to the Touch Wi-Fi Module to complete the conguration.
4

Rinnai 15 Touch Wi-Fi Kit IM
IMPORTANT
When navigating through the conguration process using the Rinnai Touch
App, eventually a screen like that shown will be displayed that lists all the Wi-Fi
Router SSIDs that have been detected by the Touch Wi-Fi Module along with
a symbol indicating the strength of the Wi-Fi signal as seen by the Touch Wi-Fi
Module.
CONFIGURE MODULE
Select your Wi-Fi Router SSID
from the list below which have
been detected by the Touch
Wi-Fi Module:
NOT DETECTED
NEXT
Available Networks
Sample WiFi
Telstra Air
HOTSPOT
AndroidAP
Symbol Colour Signal Strength
GREEN Excellent
YELLOW Good
RED Poor (Possible Intermittent Connection)
• If the Wi-Fi Router SSID required is not listed then the Touch Wi-Fi
Module could not detect it so the Touch Wi-Fi Module must be relocated.
• If the Wi-Fi Router SSID required is listed but with a RED symbol
indicator then it is recommended to relocate the Touch Wi-Fi Module.
IMPORTANT
On relocating the Touch Wi-Fi Module ensure power is cycled to it as a scan
of all available Wi-Fi Router SSIDs is only done by the Touch Wi-Fi Module on
power up. The Touch App will also have to be restarted.
NOTE
Once congured to connect to the chosen Wi-Fi Router the Touch Wi-Fi Module
will have its Wi-Fi indicator ashing green.
PWR BUS WiFi SER
Wi-Fi Indicator
NOTE
A short duration blinking of the Wi-Fi indicator indicates the Touch Wi-Fi Module
has connected successfully to the Wi-Fi Router selected.

Rinnai 16 Touch Wi-Fi Kit IM
5 TOUCH Wi-Fi MODULE DETECTION BY RINNAI TOUCH APP
On reaching this point of the conguration process your Touch Wi-Fi Module has successfully located and connected to your
Wi-Fi Router as indicated by the short duration blinking of the Wi-Fi indicator. When the Rinnai Touch App successfully locates
the Touch Wi-Fi Module on your Wi-Fi Network the symbol will be displayed by the App.
If the Rinnai Touch App cannot locate the Touch Wi-Fi Module on your Wi-Fi Network then possibly your Wi-Fi Router conguration
settings need to be adjusted:
• To allow the Rinnai Touch App to locate the Touch Wi-Fi Module on your Wi-Fi Network the Touch Wi-Fi Module sends out
at regular intervals what is known as a UDP broadcast packet which the Rinnai Touch App searches for.
• If for some reason the Rinnai Touch App cannot locate the Touch Wi-Fi Module on your Wi-Fi Network it is more than likely
your Wi-Fi Router is blocking these UDP broadcast packets as a result of conguration settings within the Wi-Fi Router.
• If this is an issue with your Wi-Fi Router consult your Wi-Fi Router documentation to determine how to enable this function.
At a bare minimum UDP broadcasts are to be allowed on PORT 50000.
• If this function is to be enabled based on a specic device look for the XXXX-mysimplelink description as this is the
descriptor of the Wi-Fi device used within the Touch Wi-Fi Module. See example Wi-Fi Router conguration settings.
5

Rinnai 17 Touch Wi-Fi Kit IM
6 REGISTERING ANOTHER DEVICE
On reaching this point of the conguration process your Touch Wi-Fi Module has successfully located and connected to your Wi-Fi Router
and your device can access the Touch Wi-Fi Module using the Rinnai Touch App.
Any number of devices can register to connect with your Touch Wi-Fi Module, the process being as simple as just running the Rinnai
Touch App on the device and following the prompts to allow the device to locate the Touch Wi-Fi Module on the Wi-Fi Network. When
doing this:
1. Ensure your device is connected to your Wi-Fi Network.
2. Ensure no other device is currently Wi-Fi connected to the Touch Wi-Fi Module.
IMPORTANT
Only one device can be Wi-Fi connected to the Touch Wi-Fi Module at any one time.
6

Rinnai 18 Touch Wi-Fi Kit IM
7 TOUCH Wi-Fi MODULE CLOUD CONNECTIVITY
All that is needed to allow your device to access your Touch Wi-Fi Module via the cloud is to connect to your Touch Wi-Fi Module over
your Wi-Fi Network once.
Once connected, the necessary Rinnai Cloud Server access credentials will be extracted from the Touch Wi-Fi Module and will be saved
to the device. The symbol will be displayed by the Rinnai Touch App when cloud connected to the Touch Wi-Fi Module.
In future, your device will not need to be connected to your Wi-Fi Network to access the Touch Wi-Fi Module.
NOTE
Any number of devices can be cloud connected to the Touch Wi-Fi Module at any one time.
7

Rinnai 19 Touch Wi-Fi Kit IM
CHANGING Wi-FiROUTER
You have changed your Wi-Fi Router and cannot connect to your
Touch Wi-Fi Module such that the following screen is displayed by
the Rinnai Touch App.
On changing the Wi-Fi Router the Touch Wi-Fi Module will need
to be recongured so that it can connect to the new Wi-Fi Router
with di󰀨erent SSID/WPA credentials. Select the “Wi-Fi ROUTER
REPLACED” button to begin this process.
CONNECT
Wi-Fi ROUTER REPLACED
DEREGISTER MODULE
FROM THIS DEVICE
TRY AGAIN
SELECT MODULE TO
CONNECT TO
REGISTER NEW MODULE
Could not connect to your Touch
Wi-Fi Module:
Home 1
Select one of the options:
The Touch Wi-Fi Module must be operating in its conguration mode of operation so that it can be recongured according to Step 4 of
the Installation & Conguration section – If you can safely access your Touch Wi-Fi Module, Step 4 describes how it can be manually
put back into its out of the box conguration mode of operation.

Rinnai 20 Touch Wi-Fi Kit IM
TOUCH Wi-FiMODULE NOT SAFELY ACCESSIBLE
The Touch Wi-Fi Module will alternate between its normal and conguration modes of operation when it cannot connect to the Wi-Fi
Router it has been assigned to connect to. As this happens the Touch Wi-Fi Module will report an error code to the Master Networker
Controller to indicate its operating mode.
Look for Error Code 53 at your Master Networker Controller, which access is dependent on the type of controller installed:
• For an N-C7 Touch type controller, look for the icon being displayed and upon pressing it the following message: “Networker
fault detected – Code#53”.
• For an N-C6/N-C3 type controller, upon pressing the Fn1 key sequence look for the following message being scrolled across the
screen: “Sensor fault – n11 Code#53”
Then follow Step 4 of the Installation and Conguration section to recongure your Touch Wi-Fi Module.
NOTE
The Rinnai Touch App will step you through the above process when the Touch Wi-Fi Module not accessible option
is selected.
PWR BUS WiFi SER PWR BUS WiFi SER PWR BUS WiFi SER
Switch Over Switch Over Switch Over Switch Over
Normal Operating Mode
(Searching for assigned Wi-Fi Router)
After 30 seconds of not locating the
Wi-Fi Router Error Code 52 is reported
3 min
Normal Operating Mode
(Searching for assigned Wi-Fi Router)
After 30 seconds of not locating the
Wi-Fi Router Error Code 52 is reported
3 min
Configuration Mode
(Temporary as module already
assigned to a Wi-Fi Router)
Error Code 53 is reported to indicate
configuration mode operation
2 min