Riptide KiddySwim I User manual

KiddySwim l & II
Owner’s Manual
Pools & Exercise Pools
2 014

TABLE OF CONTENTS
2
KIDDYSWIM DIAGRAM 3
IMPORTANT SAFETY INFORMATION 4
INSTALLATION AND SETUP
Selecting a site for your pool 5
Electrical requirements and connections 5
Checklist before filling your pool 6
CONTROL PANEL OPERATIONS
Control system features 7
Heater control 7
Counter-current jets 7
Safety features 7
MAIN Control Panel operating instructions
INSTRUCTIONS FOR USE
Initial Start-up 8
Priming Mode 8
Filtration Cycles 8
Filtration 8
Freeze Protection 8
Circulation Pump 8
Main control panel operating instructions 8
TROUBLESHOOTING GUIDE
Diagnostic Messages 9
Diagnostics - Operation 11
MAINTENANCE
Water chemistry 12
Overview of water chemistry 12
Starting your pool with new water 13
Maintaining pool water 13
Water chemistry troubleshooting 13
Total Alkalinity (TA) Adjustment Chart 14
Changing your pool water 15
Cleaning your filters 15
Pool shell care 15
Cover care 15
Miscellaneous care 16
Low-use or non-use periods 16
Pool winterization / long periods on non-use 16
Pool de-winterization 16
SERVICE 17
LIMITED WARRANTY 18

KIDDYSWIM DIAGRAM
3
Speed
(Air) Control
for Jets
Suction Water Edge
LED Lights
LED Light
Control Panel Filters
Counter-current Jets

When installing and using this electrical equipment, basic
safety precautions should always be followed, including the
following:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. WARNING - To reduce the risk of injury, do not
permit children to use this product unless they
are closely supervised at all times.
3. In standard form, the KiddySwim I pool requires only
one supply of 240 volts 13 amp, the KiddySwim II model
requires one supply of 240 volts 20 amp. Please consult with
a qualified electrician to verify current legislation
ALWAYS USE A QUALIFIED ELECTRICIAN TO
CONNECT THIS POOL TO YOUR ELECTRICITY
SUPPLY
4. DANGER - risk of accidental drowning.
Extreme caution must be exercised to prevent unauthorised
access by children. To avoid accidents, ensure that children
cannot use the KiddySwim pool unless they are supervised
at all times.
5. DANGER - risk of injury.
The suction fittings in the KiddySwim pool are sized to match
the specific water flow created by the pump. Should the
need arise to replace the suction fittings or the pump, be
sure that the flow rates are compatible. Never operate the
KiddySwim pool if the suction fittings are broken or missing.
Never replace a suction fitting with one rated lower than the
flow rate marked on the original suction fitting.
6. DANGER - risk of electric shock.
Do not permit any electric appliance, such as a light,
telephone, radio, or television, within 5 feet (1.5m) of the unit.
These units have an integral ground fault circuit interrupter,
but this only covers the pool’s own electrics.
7. WARNING - to reduce the risk of injury:
a) Before entering the pool check the temperature.
b) Since excessive water temperatures have a high potential
for causing foetal damage during the early months of
pregnancy, pregnant or possibly pregnant women should
seek advice before using a pool and should maintain safe
water temperatures.
c) The counter-current of the KiddySwim Pool is powerful
and could cause injury if used incorrectly. Do not stand
right next to the counter-current nozzles when the motor is
running. Never attempt to adjust the swim jet nozzles whilst
the motor is running
d) The use of alcohol, drugs, or medication, before or during
pool use, may lead to unconsciousness with the possibility
of drowning.
e) Persons suffering from obesity, or with a medical history of
heart disease, low or high blood pressure, circulatory system
problems, or diabetes, should consult a physician before
using a pool.
f) Persons using medication should consult a physician
before using the pool since some medication may induce
drowsiness while other medication may affect heart rate,
blood pressure and circulation.
ADDITIONAL SAFETY INSTRUCTIONS:
1. WARNING - risk of children drowning.
Although your KiddySwim pool cover is not rated as a safety
cover, it is wise to always keep the pool cover securely fastened
when not in use. This will help discourage children from
attempting to enter the pool when not supervised by an adult.
2. WARNING - risk of injury.
Always use extreme caution if you intend on entering or
exiting the pool. Surfaces can be very slippery when wet.
Keep all breakable objects out of the pool area.
3. WARNING - risk of injury.
Maintain water chemistry in accordance with chemical
manufacturer’s instructions.
4. WARNING - risk of shock.
The pool should not be operated in severe weather conditions,
i.e. electrical storms.
5. CAUTION - unauthorised access.
Secure the pool area against unauthorised access. Make
sure all barriers meet local codes. Keep the cover on the pool
when not being used.
6. CAUTION - risk of damage to pool or equipment.
By performing maintenance as described later in this
Owner’s Manual, the chance of damage to your pool and
it’s equipment will be greatly reduced. Never block the air
vents that lead to the equipment compartment. Doing so may
cause the pool equipment to overheat.
7. CAUTION - non-approved accessories.
Using accessories not approved by the manufacturer could
void your guarantee or cause other problems. Please consult
with your authorised KiddySwim dealer.
8. CAUTION - location of your KiddySwim pool.
Locate your KiddySwim pool on a surface that can withstand
the weight bearing requirements (see Selecting a Site for your
KiddySwim Pool in this manual). Also, locate your pool in an
environment that can withstand repeated exposure to water
and the possibility of a major spill.
IMPORTANT SAFETY INFORMATION
4

4
SELECTING A SITE FOR YOUR
KIDDYSWIM POOL
Your KiddySwim pool is designed for either indoor
or outdoor use. In either case, please adhere to the
following guidelines:
1. Select a site that is stable and capable of supporting
the weight of your pool, its water, and the people
using it (refer to the model brochure or contact an
authorised KiddySwim dealer for the filled weight of
your pool). If installed on a suspended floor/deck, it
should be capable of supporting your pool. If you have
concerns on this matter, please contact a qualified,
licensed contractor.
2. The surface needs to be flat and level as it must
provide continuous support for the entire bottom of
the pool structure. Do not shim or block up the pool
creating voids below the base framework. If you do not
intend to use a pit please ensure you have adequate
drainage or a soak away.
3. Avoid installing the pool in a pit or low area where
water may accumulate and damage the pool or its
equipment. Choose a site where water will drain away
from the pool and not towards it.
4. Important: with all installations, the KiddySwim
pool must be located at least 150cm [5ft] from all
electrical outlets, switches, and other permanently
installed electrical devices.
Indoor considerations: There are several
considerations when installing your KiddySwim pool
indoors: the environment both around and below the
pool should be water resistant. It must be capable of
handling water splashed out from the pool as well as
the possibility of a leak from the vessel ( a catch basin
equivalent to the volume of your pool is recommended);
it is recommended that the room you install the pool
in has proper ventilation. This can usually be achieved
by an exhaust fan or a dehumidifier if pool is used for
less than one hour per day.
Note: Typical indoor surfaces include, but are not
limited to: concrete; wood; non-slip tile or linoleum.
Outdoor Considerations: When selecting an
outdoor site, several things should be considered.
Firstly, avoid selecting a site where excessive water
may contact the pool such as from sprinklers or a
roof edge without rain gutters. If possible, avoid
areas of direct, prolonged sunlight. The ultraviolet
rays of sunlight will tend to fade and damage your
KiddySwim pool cover and cabinet. Lastly, avoid
locating your pool in an area where debris could be
blown into it. If sinking your KiddySwim pool into the
ground a suitable drainage system must be installed
to avoid the risk of hydrostatic pressure from rising
ground water.
Note: Typical outdoor surfaces include, but are not
limited to: concrete; brick; non-slip tile; wood-decking;
pea shingle or sand.
ELECTRICAL REQUIREMENTS
AND CONNECTIONS
All KiddySwim pools must be wired in accordance
with all national electric codes. Always use a qualified
electrician to perform the electrical installation.
WIRING DIAGRAMS
Please reference the wiring diagram that is specific to
your KiddySwim pool‘s control system:
KiddySwim I pool 13 amp model control system
— one input 240V 13 amp single phase.
KiddySwim 2 pool 20 amp model control system
— one input 240V 20 amp single phase.
240 VOLT INSTALLATION
Use only a qualified Licensed Electrician to make 240
Volt electrical installations.
Your 240 Volt KiddySwim I pool requires one fused
and dedicated electrical circuit of 13 amp and a
minimum supply wire size of 2.5mm.
Your 240 Volt KiddySwim II pool requires one fused
and dedicated electrical circuit of 20 amp and a
minimum supply wire size of 2.5mm
It is important that these circuits are dedicated (not
being used by any other electrical appliance) or your
pool may not function properly.
Position your KiddySwim pool at least 150cm [5ft]
from all electrical outlets or devices.
ELECTRICIAN’S INSTRUCTIONS
We strongly recommend that a suitable seal cable
guide is installed to retain the water tight seal of the
controlboxes.Theincomingpower linemust besuitably
fused and protected to a C.E. minimum standard and
any national specific regulations required.
INSTALLATION & SET-UP
5
IMPORTANT INFORMATION
Never, under any circumstances, install
your KiddySwim pool on an electrically
heated floor.

CHECKLIST BEFORE FILLING YOUR
POOL
Important:
The equipment should never be operated without
water in the pool. Serious damage to the equipment
will occur.
1. Installing your cover:
Your KiddySwim pool cover comes with tie-down
straps and locking hardware to attach the cover to
the pool cabinet or decking.
2. Check drain valves:
Check that the pool drain valve is fully closed.
3. Tighten equipment fittings: In the equipment
compartment, hand-tighten all PVC pipe unions,
pump bleed valve and pump drain plugs to prevent
the possibility of leakage (sometimes these fittings
loosen during shipment). Check also that all fittings
on the filter are closed (HAND TIGHT ONLY! ).
INSTALLATION & SET-UP
4. Check Valve:
Verify that all valves aside from the drainage valves
described previously are in the fully open position. A
valve that is half closed will result in a noisy pump due
to lack of water flow.
5. Fill the pool:
Fill the pool to approximately the halfway point on the
skimmers.
Note:
If you live in a hard water area you can fill the pool
with a 50/50 mix of hard and soft water. The calcium
balance should be between 250 and 500 parts per
million.
6. Check for leaks:
After the KiddySwim pool is full, but before turning the
power on, check all the fittings and equipment in the
equipment compartment for signs of leakage. If a leak
is detected, except from fittings that can be hand-
tightened, call your authorised KiddySwim dealer.
6

7
CONTROL SYSTEM FEATURES
The computer based control system on KiddySwim
pools allow control of the water temperature and
counter-current jets at the touch of a button.
HEATER CONTROL
You can set the water temperature up to a maximum
of 40°C. The actual temperature of the pool water is
constantly displayed on the screen. The temperature
will show once the pump has been operating for 1
minute. An LED light on the panel indicates when the
water heater is switched on.
COUNTER-CURRENT JETS
The power of the jets is controlled by the lever found
on the side of the pool. An LED light on the panel
indicates when the jet power is switched on.
SAFETY FEATURES
The control system has multiple safety features
including water flow protection, high and low voltage
protection, high and low temperature protection and
anti dry heating protection to guarantee the pool
operates safely. The control box is fully waterproof
with International Protection Rating (IP) 55.
MAIN CONTROL PANEL OPERATING INSTRUCTIONS
Quick Guide to Control Panel SYMBOL FUNCTION
KiddySwim I
Counter-current Jets 1 ON/OFF, adjust jet speed
a) Press once for gentle jet speed
b) Press again for full jet speed
c) Press again to turn off jets
Note: KiddySwim I has one pump so that only Jets 1 button
will operate - the Jets 2 button has no function.
KiddySwim II
Counter-current Jets 1 ON/OFF, adjust jet speed
a) Press once for gentle jet speed
b) Press again for full jet speed
c) Press again to turn off jets
Counter-current Jets 2 ON/OFF
Light ON/OFF LED Lighting
Tempº+ Adjust Temperature (+)
Tempº− Adjust Temperature (−)
Flip Press to invert the control panel screen so that it can be read from pool side
CONTROL PANEL OPERATIONS

8
INSTRUCTIONS FOR USE
INITIAL START-UP
PRIMING MODE
When your KiddySwim pool is first connected it will go
into Priming mode which will last for up to 4 minutes
and then the pool will begin to heat and maintain the
water temperature and the filtration cycle will begin.
FILTRATION CYCLES
The pool is fitted with a 2.5hp two speed pump with
3 modes:
Mode 1 switches on the pump to low speed, Mode
2 switches to high speed and Mode 3 switches the
pump off.
When the pool is at the correct temperature, the
pool pump will be in Mode 3 (off). If the pool water
temperature drops by 1°, Mode 1 is activated to allow
water to pass the heater. When the correct pool water
temperature is reached the pump / filtration will stop
automatically.
In addition, the pool water will be circulated for 2 hours
twice daily to filter and clean the water regardless of
duration of pool use.
The two speed pump is always operated by the ‘Jets
1’ botton.
FREEZE PROTECTION
If the temperature sensors within the heater detect a
very low temperature then the pumps automatically
activate to provide freeze protection. The pumps will
run continuously or periodically depending on the
conditions.
CIRCULATION PUMP
The circulation pump is provided by the Mode 1 speed
setting on the pump. This operates automatically
twice a day for filtration, also when heat is required
and when the counter-current jets are in operation.
FILTRATION
The 50sq ft fine particle removal filter is quick and
easy to remove for cleaning or replacing.

8
DIAGNOSTIC MESSAGES
Control Panel Message Definition Action required
No message on display
OXX
OX5
ICE
SnA /Snb
SnS
XFL
LF
Power has been disconnected
from the pool
Overheat - the pool will have
shut down. One of the sensors
has detected that the heater has
reached a temperature of 47.8°C.
Overheat - the pool will have shut
down. One of the sensors has
detected that the pool water is
43.3°C.
Potential freeze condition
detected.
Pool is shut down. The sensor that
is plugged into A or B as indicated
is not working.
Sensors are out of balance. If
this message is alternating with
the temperature it may just be
a temporary condition. If the
display shows only this message
(periodically blinking the pool will
have shut down.
A substantial difference between
the temperature sensors has been
detected. This could indicate a
water flow problem.
Persistant low water flow problems
(will display this message on
the fifth occurrence of the HFL
message within 24 hours). The
heater will have shut down but
other pool functions will continue
to operate normally.
The control panel will be disabled
until power returns. The clock
time may have to be reset after
reconnection. All other pool
settings will be preserved.
DO NOT ENTER THE WATER.
Remove the pool cover and allow
the water to cool. Once the heater
has cooled, reset by pushing any
button on the control panel. If the
pool does not reset, disconnect
from the power and call your
dealer for assistance.
DO NOT ENTER THE WATER.
Remove the pool cover and allow
the water to cool. At 41.7°C
the pool should automatically
reset. If the pool does not reset,
disconnect from the power and
call your dealer for assistance.
No action required. The pumps will
automatically activate regardless of
pool status.
If the problem persists contact
your dealer. This message may
appear temporarily in an overheat
situation and will disappear when
the heater cools.
If the problem persists contact
your dealer.
Check water level in pool. Add
water if necessary. If the water is
at the correct level make sure the
pumps have been primed. Press
any button to reset.
Check water level in pool. Add
water if necessary. If the water is
at the correct level make sure the
pumps have been primed. Press
any button to reset.
TROUBLESHOOTING GUIDE
9

dr
drY
Pr
---F or ---C
---
drn
r)<C
P S)<
CrC
CFE
S)< U
H O)<
Insufficient water detected flowing
through the heater.
Insufficient water detected flowing
through the heater (message
displayed on the third occurrence
of dry message). Pool will have
shut down.
When your pool is first connected
to power it will go into priming
mode.
Water temperature unknown.
Temperature does not appear
when pool is in Economy or Sleep
mode for an extended period.
The pump is on during Standby
mode to assist in draining the pool.
Hardware failure.
Hardware failure.
Firmware install problem.
Configuration error. Pool cannot
start up.
A pump appears to be stuck on
causing the water temperature to
rise, possibly to a hazardous level.
A pump appears to be stuck on
from the last time the pool was
powered up.
Check water level in pool. Add
water if necessary. If the water is
at the correct level make sure the
pumps have been primed. Press
any button to reset.
Check water level in pool. Add
water if necessary. If the water is
at the correct level make sure the
pumps have been primed. Press
any button to reset.
The priming mode will last up to
4 minutes and the pool will begin
to heat and maintain the water
temperature in the Standard mode.
After the pump has been running
for 1 minute the temperature will
be displayed.
If you wish to see the current pool
water temperature either switch to
Standard mode or turn on jets for
a minimum of 1 minute.
Press jets buttons to turn off the
pump when the water has drained
(or power-off the pool).
Contact your dealer.
Contact your dealer if message
appears on more than one
power-up.
Contact your dealer if message
appears on more than one
power-up.
Contact your dealer.
DISCONNECT THE POOL
IMMEDIATELY. DO NOT ENTER
THE WATER. Contact your dealer.
DISCONNECT THE POOL
IMMEDIATELY. DO NOT ENTER
THE WATER. Contact your dealer.
DIAGNOSTIC MESSAGES
Control Panel Message Definition Action required
TROUBLESHOOTING GUIDE
10

DIAGNOSTICS - OPERATION
Once commissioned, your KiddySwim pool should operate normally when properly set up. If, however, you
encounter operating problems please use this general guide. If this guide does not help you solve the problem
please contact your dealer.
OPERATING PROBLEM ANALYSIS ACTION REQUIRED
TROUBLESHOOTING GUIDE
11
The error message appears on
the display panel and the pool is
not operating.
Pool can’t start in any mode.
Water jets turns off automatically
when using the pool.
The water pumps are operating
but no water is coming out of
the jets.
Pool water is heating slowly
and / or not reaching required
temperature.
The power of the jets is low.
The jet water power fluctuates.
• The control system will have digital
diagnostics functions which turn it off
if there is something wrong with pool
operations and will only restart when
the problem is solved.
• Power is off.
• Electric control failure (display
shows error message).
• The default time setting has
switched of the jets.
• The pump motor is overheating.
• The water pump has an airlock.
• Filter cartridge needs cleaning
• There is no cover on the pool
creating heat loss.
• Heater is faulty.
• The jets are blocked.
• The water pump’s air valve is not
fully open.
• Filter is blocked.
• There is not enough water in the pool.
Please check the error message
in DIAGNOSTIC MESSAGES
section on pages 10-12 and
contact your dealer.
Check the power supply to the
pool. Check the error message
on pages 10-12 and contact your
dealer.
Press the pump button to restart
the pump. Stop running pump for
1 hour until cool and then restart
the pump
Try to restart the jet. Introduce
water into the filter opening to clear
any possible air block.
Re-set the temperature.
Clean or replace the filter.
Put the cover on the pool.
Contact your dealer.
Check whether there are foreign
bodies inside the jets.
Check if water pump’s valve is fully
open.
Check whether there are foreign
bodies inside the filter.
Add more water to the pool.

WATER CHEMISTRY
Tap water that is safe to drink is not always right for
your pool. Normal tap water usually contains minerals
and micro-contaminants that are not visible to the
naked eye. Properly testing and treating your spa
water is essential for the health of your pool as well as
the people who use it.
Proper chemical maintenance can control and
help prevent the following:
1. Bacteria, algae and fungi, which can spread disease
and infection to humans.
2. Staining and scale build-up on your pool shell,
equipment, and piping.
3. Clogged filters.
Note 1: When using chemicals, always follow the
instructions provided on the manufacturer’s labels.
Note 2: Use an accurate test kit to perform all
chemistry tests.
Note 3: Never mix chemicals.
Note 4: Always add chemicals directly to the pool
water, evenly spreading the chemicals over the
surface. Run the Filter Pump for 15 or more minutes
after applying any chemical. To help with the mixing
of chemicals you can turn on your massage system
as well.
OVERVIEW OF WATER CHEMISTRY
1. Sanitation
Sanitizers kill bacteria and keep the water clean.
Effective and safe Sanitizers include any of the
following: STABILISED CHLORINE GRANULES
(sodium dichloro isocyanurate dihydrate), or
BROMINE GRANULES.
Note: Trichlor chlorine tablets and/or non-dichlor
granular chlorines must not be used in your pool ,
they may damage the pool, voiding your warranty.
2. Weekly shock dose
As your pool is used, non-filterable wastes, including
perspiration, oils, hair sprays, etc, will build up in the
water. These substances make the water unattractive
in appearance and odour, and can also interfere with
sanitizer effectiveness. Normal sanitation does not
eliminate these waste substances but shock dosing
does. Shock dosing is achieved by ‘shocking’ the
spa water with a weekly dose of NON-CHLORINE
SHOCK.
3. pH Control
Proper pH balance is extremely important in controlling
bacteria, providing water that’s comfortable for the
MAINTENANCE
user, and in preventing damage to the pool and its
equipment. Using the scale of 0-14, pH is the measure
of acidity and alkaline in the water. pH levels under 7.0
are acidic while pH levels over 7.0 are alkaline. The
proper pH range for a spa is 7.2 to 7.6.
High pH levels (over 7.6) can cause the following:
Scale build-up on the pool and its equipment; cloudy
water; a prematurely dirty filter; and less effective
chlorine sanitation. To correct high pH levels, add a
pH REDUCER.
Low pH levels (under 7.2) can cause the
following: Discomfort to the user and corrosion to
the pool and its equipment. To correct low pH levels,
add a pH INCREASER.
Note: Never use muriatic or hydrochloric acid to
adjust pH as it can damage your pool shell and
surroundings.
4. Total alkalinity (TA)
Total Alkalinity (TA) is the measure of carbonates and
bicarbonates in the spa water. Low TA can cause pH
to be unstable, bouncing from one level to another,
causing the water to be corrosive or scale forming
to the pool and it’s equipment. To correct low TA,
add a TOTAL ALKALINITY INCREASER. High TA
can cause scale build-up, cloudy water, as well as
other pH problems. To correct high TA, contact your
authorised KiddySwim dealer.
5. Calcium hardness (CH) 250-500 PPM
Calcium hardness (CH) is the measure of dissolved
calcium in the water. Low CH (soft water) can result
in staining to the pool’s surface as well as corrosion
to the pool and its equipment. To correct low CH, add
a CALCIUM HARDNESS INCREASER. High CH
(hard water) can cause cloudy water as well as rough
scale build-up on the spa’s surface and equipment. To
correct or manage high CH, contact your authorised
KiddySwim dealer.
6. Stain & scale control
Stain and scale problems are common in hot water
environments. To help prevent and control staining
and scaling, add a SCALE INHIBITOR.
7. Foam control
Water emulsifies shampoo, soap and detergents, and
combined with high water temperatures, can cause
surface foaming. To prevent and control foam on
the surface of the pool water add a small amount of
FOAM REDUCER.
8. Clearing cloudy water
There are two basic reasons that pool water becomes
cloudy. First, non-filterable liquid wastes (perspiration,
etc.) have contaminated the water. To remove these
12

waste substances, shock the water (as described
previously). Second, non-filterable micro-particulate
wastes (dust, etc.) have contaminated the water.
To remove these waste substances, use a WATER
CLARIFIER.
9. Sanitizing with Non-Chlorine Shock
(potassium peroxymonosulfate)
When sanitizing your pool with Non-Chlorine Shock
you should add the correct dose directly to the pool/
pool water with the jets running.
Non-Chlorine Shock will give up to two hours of safe
bathing. If you use the spa/pool for more than two
hours it will be necessary to re-dose.
On a weekly basis it is important to shock your spa/
pool with NON-CHLORINE SHOCK.
Note: Use only branded Hot Tub Barn chemicals to
ensure premium performance.
STARTING YOUR POOL WITH
NEW WATER
1. As your pool fills with tap water, add 10 teaspoons
of STABILISED CHLORINE GRANULES to the pool
end and in a pool add 2 and a half teaspoons to the
spa end. This will provide the initial protection against
bacteria in your pipes.
Note: If you live in a hard water area you can fill the
pool with a 50/50 mix of hard and soft water. The
calcium balance should be between 250 and 500
parts per million.
2. When the pool is completely filled with water
complete the following.
3. If possible, have your authorised KiddySwim dealer
test the Calcium Hardness (CH) of your water and
adjust as per your dealer’s recommendation (the
correct level of CH depends on your overall water
conditions).
4. Test and adjust the Total alkalinity (TA) to the range
of 125-150 PPM (parts per million).
5. Test and adjust the pH to the range of 7.2-7.6.
6. After the water has circulated for approximately
a quarter of an hour, retest the chlorine level in your
water and add the correct amount to raise the level to
between 3—5 PPM.
Start-up water chemistry is now complete. However,
it may take several days for the filter to completely
clear the water.
MAINTENANCE
MAINTAINING POOL WATER
Sanitizer and pH Levels
It is important to test and adjust the sanitizer and pH
levels of your pool on a daily basis.
With each sanitizer test, use STABILISED CHLORINE
GRANULES to maintain the following levels:
With ozone
Chlorine Level: 3—5 PPM
To maintain the above sanitizer level with CHLORINE,
please refer to your authorised KiddySwim dealer for
assistance.
Shock dose
Once a week, and when the pool is not in use, shock
dose the spa water by adding the following:
Add four tablespoons of NON-CHLORINE SHOCK
to the spa end and eight tablespoons of NON-
CHLORINE SHOCK to the pool end, or if only
one volume of water, eight tablespoons of NON-
CHLORINE SHOCK into the pool.
Stain and scale control
Use a SCALE INHIBITOR as per the instructions on
the manufacturer’s label.
Foam control
As required, use FOAM REDUCER as per the
instructions on the manufacturer’s label.
Cloudy water prevention and control
Use a WATER CLARIFIER as per the instructions on
the manufacturer’s label. If the pool water is cloudy
call your KiddySwim dealer for advice.
WATER CHEMISTRY TROUBLESHOOTING
Prior to each pool use, check the water. If the water
appears cloudy or off-colour, has significant surface
foam or smells of chlorine, then there is a problem
with the water and it needs to be treated or drained.
Using the pool in these conditions could result in a
skin rash or other irritation.
For assistance in handling water chemistry problems,
consult your authorised KiddySwim dealer or another
service centre capable of performing a detailed Water
Analysis.
13

14
Additions based upon: 2.4kg Sodium Bisulphate reducing the TA by 20.00mg/L per 50.00 cubic metres
2.0kg Sodium Bicarbonate Increasing the TA by 20.00mg/L per 50.00 cubic metres
TOTAL ALKALINITY (TA) ADJUSTMENT Volume Alkalinity Chemical Addition Total alkalinity adjustment required in mg/L (Metre³) Effect 10 20 30 40 50 60 70 80 90 100
KiddySwim I 2.082 Reduce Sodium Bisulphate ‘pH Reducer’ 49.97g 99.94g 149.90g 199.87g 249.84g 299.81g 349.78g 399.74g 449.71g 499.68g
2.082 Increase Sodium Bicarbonate ‘Alkalinity Increaser’ 41.64g 83.28g 124.92g 166.56g 208.20g 249.84g 291.48g 333.12g 374.76g 416.40g

allowed to soak overnight in CARTRIDGE CLEANER.
In either case after degreasing use a high pressure
hose or pressure cleaner to remove cleaner residue
and calcium.
Filter replacement:
Replace the filters every every year or when
necessary. Only use genuine KiddySwim filter cartridge
replacements.
CAUTION: Using a brush to clean a cartridge could
damage it. Commercially available cartridge cleaners
may be used and can be obtained from your authorised
KiddySwim dealer.
POOL SHELL CARE
Your KiddySwim pool surface is durable and easy to
clean:
Pool shell surface:
For normal cleaning use WATERLINE CLEANER
solution. For surface marks, use SURFACE
CLEANER. To apply these cleaners, use a soft, damp
cloth or sponge. Rinse well and dry with a clean cloth.
General cleaning:
With normal use of your spa, oils, lotions, and
hairsprays will build up on the surface of the water,
sometimes leaving a scum line around the perimeter
of your shell. This scum line can easily be removed
with SURFACE CLEANER.
To remove grease, oil, paint and ink stains, use 25%
isopropyl (rubbing) alcohol in water.
Note 1: Never allow your pool surface to come in
contact with acetone (nail polish remover), nail polish,
dry cleaning solution, lacquer thinners, gasoline, pine
oil, abrasive cleaners or any other harsh chemical.
These chemicals can damage your pool shell and
void your warranty.
Note 2: Avoid using cleaning agents that will leave
suds in your pool water.
CLEANING AND PROTECTING THE
HEADRESTS
Clean on a regular basis with soap, water and a clean
cloth. Use 303® Protectant or it’s equivalent once per
month. This will maintain water resistance and lustre
of the product. Between uses it is recommended to
remove the headrests and store in a dry place.
Note: If headrests are left in the pool you must expect
colour loss and gradual breakdown of headrest
material due to the corrosive effect of chlorine and
ozone.
CHANGING YOUR POOL WATER
Depending on usage, your spa section water will
need to be changed approximately every 4 months
or whenever your spa water becomes difficult to
manage. For the pool section we recommend that you
replace a third of your pool water every 4 months.
Steps to drain your pool:
1. Disconnect electrical power supply.
2. open door to equipment compartment.
3. Drain water from spa by completing the following:
a). Locate drain valve at floor level.
b). Open drain valve by twisting ball valve.
c). Allow to drain by gravity only.
d). At the end of the procedure re-close the ball valve
by reversing the instructions.
Note 1: Drain water to an area that can handle the
water volume of your pool.
Note 2: If draining water onto vegetation, make sure
that the sanitizer level (chlorine level) of your spa
water is less than 5 PPM.
4. To clean the pool shell refer to ‘POOL SHELL
CARE’.
Steps to refill your pool:
1. Check that the drain valves are fully closed.
2. Close door to equipment compartment.
3. Refill pool with tap water. Fill the pool to the
midway level of the skimmer in each section. The
depth should be approximately 150mm -190mm
(6-7½”) down from the top rim of the pool.
Note 1: The higher the water level, the fewer spa
users it will take to cause the water to overflow the
top of the spa.
Note 2: If you live in a hard water area you can fill
the pool with a 50/50 mix of hard and soft water. The
calcium balance should be between 250 and 500
parts per million.
4. Restore electrical power supply.
5. See ‘Starting Your Pool with New Water’ under
‘Water Chemistry’.
CLEANING YOUR FILTERS
The filters are located inside the skimmer. Put your
hand into the skimmer and remove each filter one at
a time. On a regular basis it is important to remove
excessive pollution and organic matter from the filters.
It is recommend that on a regular basis the filters are
either cleaned with INSTANT FILTER CLEANER or
MAINTENANCE
15

COVER CARE
Your cover has a one year warranty.
Basic instructions are provided below. It is important
that you refer to the information that came with your
cover, which provides detailed information on caring
for it and what to do to protect its warranty.
Cleaning and conditioning your cover:
On a monthly basis, complete the following:
1. Remove the cover and lay it down on a flat, clean
surface near a garden hose.
2. Rinse the cover to remove any loose debris.
3. Using a soft bristle brush, clean the top (vinyl
portion) of the cover with a mild solution of washing
up liquid — about one teaspoon of soap to two gallons
of water. Scrub the cover, using a gentle circular
motion, being careful not to let any areas of the cover
dry before rinsing with water.
4. Rinse the cover thoroughly and then dry with a
clean cloth.
5. We recommend the use of 303 Protectant to give
your cover a shiny appearance and UV protection.
6. Wipe and/or rinse any dirt from the bottom side of
the cover.
7. Replace the cover and secure with cover locks.
MISCELLANEOUS CARE
Vacuuming the pool:
Debris from wind, trees and spa users will occasionally
accumulate on the bottom of your pool. Your pool’s
filtration system will remove the smaller debris. Debris
that is too large or too heavy for the filtration system
will have to be removed by the use of a spa vacuum,
such as a Pool Buster. If you do not have a spa
vacuum, please contact your authorised KiddySwim
dealer.
LOW USE OR NO-USE PERIODS
At certain times of the year you may not use your pool
as often as expected. For these Low-use or No-use
periods, we recommend the following:
Low-use:
If your pool is being used less than once per month,
then you may wish to lower the temperature setting
of the spa section by approximately 5°C.Lowering the
temperature on your spa will cut your cost of operation
if you are not using the pool for extended periods.
However, you will need to adjust the temperature
setting approximately 120 minutes before each use to
heat the spa section to the desired level.
MAINTENANCE
No-use for 1-2 weeks:
If you plan to not use your pool for 1-2 weeks, then we
suggest that you not make any changes in operating
your pool.
No-use for 2-6 weeks:
If you plan to not use your pool for 2-6 weeks, then
you may wish to lower the temperature setting to
approximately 26°C during the No-use period.
No-use for over 6 weeks:
If you plan to not use your pool for over 6 weeks, then
it is suggested that you winterize your pool by taking
the following steps:
POOL WINTERIZATION
1. Drain the water from the pool (see ‘Steps to drain
your pool’ under ‘Changing your pool water’ in this
Owner’s Manual).
2. Drain the pool equipment. This is done by removing
the drain plug from the pumps, loosening all PVC pipe
unions and pump air bleed valves in the equipment
compartment. On the base of the filter columns there
is a drain plug which you need to unscrew.
3. Clean the pool shell (see ‘Pool shell care’ in this
Owner’s Manual).
4. Remove filter cartridge(s), clean filter (see ‘Cleaning
your filter’ in this Owner’s Manual), allow to dry, and
then store inside your garage or home.
5. Re-attach and secure cover to the pool
POOL DE-WINTERIZATION
De-Winterization is completed by reversing the above
procedure and then refilling the pool (see ‘Steps to
refill your pool’ under ‘Changing your spa water’ in
this Owner’s Manual).
Note: If your pool water is not emptied during
periods of No-use, you should test and chemically
treat the water approximately once per week. Not
doing so may lead to corrosion, staining, and/or
scaling to your pool and its equipment. If there is no
one available to take care of the pool on a weekly
basis, then it is recommended that you winterize your
pool as described above.
Before requesting service from your dealer, refer to
the TROUBLESHOOTING GUIDE in this Owner’s
Manual to determine the necessary course of action.
If you are not able to solve the problem using the
troubleshooting guide, please contact your authorised
KiddySwim dealer.
16

16
GUARANTEE SERVICE
If your KiddySwim pool fails within the guarantee
period and within the scope of its guarantee, contact
your authorised dealer and schedule a service call.
Note: Damage caused by repairs made by someone
other than an authorised KiddySwim technician will
not be covered by your warranty.
NON-GUARANTEE SERVICE
We recommend having an authorised KiddySwim
technician perform all repairs on your pool that fail
outside of warranty coverage or beyond the warranty
period. If you are not able to use an authorised
KiddySwim technician, we encourage you to request
and use genuine KiddySwim replacement parts.
If you are not able to obtain service in your area, call us
on 01245 265036.
For chemicals and accessories we recommend
www.hottubbarn.co.uk
PURCHASE INFORMATION
YOUR POOL SERIAL NUMBER
PURCHASE DATE
DELIVERY DATE
Riptide Pools Limited
41B Robjohns Road,
Chelmsford
Essex
CM1 3AG
Tel: [phone]
Company No. 06356472
VAT Registration No. 921904829
SERVICE
17

2Year UV Resistant Synthetic Wood
Cabinet Warranty
Riptide warrants the UV Resistant Synthetic Wood
cabinet material not to peel, crack, wrinkle, blister
or delaminate and to be free from defects in
workmanship for a period of three years from the
Pool’s delivery date. This warranty specifically covers
the cabinet’s structural integrity, including all glue and
integral bonded joints.
2Year Component Warranty
Riptide warrants the electrical components, pumps,
ozone generators, and other KiddySwim Pool
components against malfunction or defects in
workmanship for a period of two years from its delivery
date. Filter cartridges, light bulbs and cover locks are
not included in this warranty, but are warranted to be
free from defects in materials or workmanship at the
time of delivery to the original consumer purchaser.
1Year Trim (Tile) And Cover Warranty
Riptide warrants the cosmetic trim and pool cover to
be free from defects in materials and workmanship
for a period of one year from the Pool’s delivery date.
Riptide Pools Limited
United Kingdom
2Year Structural / 2Year Surface Warranty
Riptide warrants the galvanised steel sub frame not to
crack or fracture for a period of five years from delivery
date. Additionally, the Aristech surface material of the
Riptide Pool is warranted not to peel, crack, wrinkle,
blister, yellow, efface or delaminate for a period of
five years from the Exercise Pool/Pool’s delivery date.
The Aristech surfaces are non-permeable and will not
absorb odours, bacteria or pollutants.
2Year No Leak Warranty
Riptide warrants the KiddySwim Pool not to leak
for a period of three years from its delivery date.
This warranty specifically covers leaks from the wall
fittings, jet fittings, internal plumbing, internal glue
joints, freeze drains and all bonded parts including the
filter chamber, light lens and counter currents.
2Year Lavaflow 3000 Warranty
Riptide warrants the Lavaflow 3000 heater against
fault in manufacture or faulty workmanship.
LIMITED WARRANTY
18

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device or heating system which contributes to a
component or unit failure or unsafe operating system.
Misuse and abuse shall include: any operation of the
pool other than in accordance with Riptide’s printed
instructions, or use of the pool in an application for
which it is not designed. Specifically: use of the pool
in a non-residential application; damage caused by
the operation of the pool outside the specified voltage
requirements (230+ –10%) or operation of the pool
at water temperatures outside the ranges of 1°C and
42°C; damage caused by voltage spikes or “brown-
out” conditions; damage caused by dirty, clogged
or calcified filter cartridges; damage caused by the
use of trichloro chlorine, chemical tablets in a floater,
acid or by any other pool chemicals or cleaners which
are not recommended by Riptide; damage caused
by allowing undissolved sanitizing chemicals to lie on
the pool surface (no pool can withstand this kind of
abuse); damage to components or surface caused
by improper pH balance or other improper water
chemistry maintenance; and damage to the pool
surface caused by leaving the pool uncovered while
empty of water and in direct exposure to sunlight
(causing solar heating distress) are considered
abuses and will invalidate warranty.
The standard pool covers are not designed to support
heavy weight loads and should not be used as a seat.
In extreme cases the lid could crack and break. This
occurrence is considered abuse and is not covered
under this warranty.
Disclaimers
Riptide shall not be liable for loss of use of the
KiddySwim pool or other incidental, consequential,
special, indirect or punitive costs, expenses or
damages, which may include but are not limited to
the removal of a permanent deck or other custom
fixture or the necessity for crane removal. Any
implied warranty shall have a duration equal to the
duration of the applicable warranty stated above.
Under no circumstances shall Riptide or any of its
representatives be held liable for injury to any person,
dog or damage to any property however arising.
Riptide Pools Limited
United Kingdom
19
Extent of warranty
This warranty extends only to the original consumer
purchaser of the KiddySwim pool when purchased
and originally installed or relocated in the boundaries
of the country of purchase. The KiddySwim pool
warranty terminates upon any transfer of ownership
or if the pool is installed or relocated outside the
country of purchase. The customer must register their
purchase with KiddySwim at the below address to
benefit from this warranty.
Warranty performance
In the event of a malfunction or defect covered under
the terms of this warranty, an authorised service
agent of Riptide will repair the KiddySwim pool. To
obtain service, contact the authorised service agent
who sold you the pool. There is no charge for parts or
labour to repair the pool or its components. Service
agents reserve the right to assess reasonable call out
fees or travel based upon their individual policies. If
the pool is installed outside of the normal servicing
area of the selling dealer, or if normal access to the
pool is not possible, extra travelling expenses and
costs of access will be charged. These costs are not
covered by this warranty.
Riptide maintains an extensive service network. In the
event the consumer purchaser should not be able to
either obtain service or satisfactory service from an
authorised service agent, notify the service department
of Riptide. Written notice of any malfunction or defect
must be given within ten (10) days of the time the
malfunction is discovered, and must be accompanied
by the original consumer purchaser receipt of the
pool, which shows the date of purchase.
Notice must be given Riptide Pools Limited, 41
Robjohns Road, Chelmsford, Essex, CM1 3AG, UK
Tel [phone].
Acts invalidating warranty
This warranty is void if this KiddySwim pool has been
improperly installed, subjected to alteration, misuse
or abuse, or if any repairs on the pool are attempted
by anyone other than an authorised representative
of Riptide. Alteration shall include component or
plumbing change, electrical conversion or the addition
of any non-approved sanitation or water purification