Ritron RQT-150 PB User manual

Basic
Owner's
Manual
Basic
Owner's
Manual
Pub. No. 14500019 Rev. H 10-02
Copyright© 2002,1999 RITRON, INC. ALL RIGHTS RESERVED
RITRON, Q ick Assist, and Q iet Call are registered trademarks of RITRON, INC.
Q ick Talk is trademark of RITRON, INC.
P.O. Box 1998, Carmel, IN 46032-1998  505 W. Carmel Dr., Carmel, IN 46032  US
PH: 317-846-1201; 800-US -1-US (800-872-1872)  F X: 317-846-4978
E-mail: [email protected]
Q
uick Assist
®
WIRELESS CALLBOX
TRANSMITTER
MODELS: RQT- 150-PB (VHF)
RQT- 450-PB (UHF)
Optional Message Placard Pt. No. 14280011
installed on RQT-PB. Website: www.ritron.com
®

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For assistance, call RITRON at 800-USA-1-USA 800-872-1872) or visit us at www.ritron.com
 ii 
NOTICE: The Quick Talk unit should not be used to
report conditions relating to safety of life or
property.
To reduce the risk of fire, electric shock or personal
injury, follo these basic safety instructions hen
using this unit.
1. Read and follow all instructions.
2. Disconnect the unit before cleaning. Do not use liquid
or aerosol cleaners.
3. Use only approved power sources for the unit.
4. During thunderstorms avoid contact with this unit and
any external antenna system or wiring.
5. The Quick Talk switch and external power terminals
are connected internally to the antenna connector. If
the Quick Talk switch or power supply terminals
contact high voltage a hazardous condition may exist
in that contacting the antenna could prove injurious or
even fatal.
6. In general the switches you connect to the Quick Talk
are to be independent dry contact switches and not
part of any other "live" electrical circuit
7. If you are unsure whether your installation will be safe
contact an experienced electrician or electronics
technician.
TABLE OF CONTENTS
DESCRIPTION PAGE
WHAT THIS MANUAL COVERS .................................... ii
WARNINGS AND CAUTIONS ........................................ ii
ACCESSORIES AND OPTIONS .................................... ii
INTRODUCTION ............................................................ 1
General Information ............................................ 1
Care and Maintenance ....................................... 1
PROGRAMMING ............................................................ 2
Before Programming the Unit ............................. 2
Programming the Transmitter Frequency .......... 2
Quiet Call Coded Squelch Codes ...................... 2
Digital Quiet Call Squelch Codes ...................... 2
Transmit Codes .................................................. 3
Quiet Call Tone Codes ....................................... 3
Programming the Initial Message ...................... 4
Programming Voice Phrase Repetitions ........... 4
Programming the All Clear Message ................. 4
Recording Low Battery Message ....................... 4
Limiting the Number of Transmissions ............. 4
Setting Narrow/Wide-band Channels ................ 5
Companded Audio Selector ................................ 5
Settings for Battery type ....................................... 5
Connecting to an External Power Supply ........... 6
CONTROLS & CONNECTORS ...................................... 7
INSTALLATION .............................................................. 8
RITRON WIRELESS SOLUTIONS ................................. 9
F.C.C. LICENSING ......................................................... 11
WARRANTY ................................................................. 11
ACCESSORIES FOR QUICK ASSIST
These replacement and optional items are available from
Ritron and its authorized dealers.
Item Description
14280010 3-sided "NEED SALES HELP?" Placard
14280011 3-sided "NEED SERVICE?" Placard
14280009 1-sided "NEED SALES HELP?" Placard
RAM-1545 Magnet-Mount Antenna
25605600 Cover Gasket
This manual covers the basic operation of the Quick
Assist Wireless Shopper's Callbox Transmitter. For
most applications this is all the information you will
need.
However if you have specific questions or need
assistance call Ritron at 317-846-1201 or visit the Ritron
website at .ritron.com.
WHAT THIS MANUAL COVERS
  
WARNING   
IMPORTANT SAFETY
INFORMATION

For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
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QUICK ASSIST APPLICATION
The Quick Assist is a radio transmitter, specialized for retail or commercial use, and pre-
programmed to transmit a custom-recorded "assistance needed" message when the
Message push-button is pressed for customer assistance. Personnel know from these
message transmissions in which specific areas a customer needs assistance.
The Quick Assist is also e uipped with a Reset push-button for the use of personnel.
When the Reset push-button is pressed (which stops the "assistance needed" message
and resets the unit), the Quick Assist transmits a custom-programmed "assistance no
longer needed" message, to further inform store personnel.
 1 
CARE & MAINTENANCE
Temperature: The Quick Assist is designed to operate
between -22 and +140 F. Within this temperature range
good radio performance also depends on specifications
of batteries powering the unit. Alkaline battery power
decreases in extreme colde.g.: a power loss of 20% at
14 F. Like all electronic equipment Quick Assist should not
be subjected to extreme heat. A shaded area is an ideal
outdoor location.
Moisture: When Cover Gasket (above) and Antenna
sealant (page 8) recommendations are followed the Quick
Assist is highly weather-resistant to outdoor environments.
Do not immerse the unit in water.
Vibrations/ Shocks: Although it is of rugged design the
Quick Assist cannot be expected to survive extreme abuse.
Chemicals: Do not use harsh corrosive or abrasive
chemicals to clean the Quick Assist case; use only a cloth
moistened with water. Do not attempt to clean the printed
circuit board which is located inside the housing.
Batteries: Use only fresh new alkaline batteries when
programming Quick Assist. Acceptable brands and types
are: Duracell MX1500B Eveready E91 Rayovac 815 or
equivalent.
NOTE: Refer to page 6 of this manual for information on
using rechargeable NiCad AA batteries charged
by an optional external 12 Volt DC power supply.
Estimated Battery Life: Starting with a fresh set of AA
alkaline batteries Quick Assist can transmit about 7 000
voice messages over a period of one year before the
batteries will need replacement.
Automatic Lo Battery Alert Message: If the
battery voltage drops below approximately 6 Volts the
Quick Assist transmits the factory prerecorded message
"Low Battery" every 60 minutes. When this occurs
replace the batteries promptly  within a day or so.
Remove the unit from the wall or other mounting surface before changing batteries.
The Cover Gasket (Pt. No. 256 56 ) must be in good
condition and correctly installed to seal against environ-
mental hazards for outdoor operation.
CAUTION: If the Cover Gasket is crimped,
damaged or incorrectly installed, rain will
leak into the nit, ca sing severe damage,
and voiding the warranty. Replace any
damaged Gasket.
a. Place the Cover Assembly on a flat horizontal
surface with the recessed side up. Carefully seat the
Gasket in the recess of the Cover (refer to FIG
- 1at
right).
b. Reconnect the In-line Connectors (refer to page
7). With the Gasket side of the Cover Assembly up,
insert the case into the recess.
c. Replace the four (4) Cover screws. Snug down, but do not overtighten the screws;
excessive force can break the plastic enclosure material.
COVER GASKET
(IN THE RECESS)
FIG - 1: COVER GASKET
IN-LINE
CONNECTORS
FROM RESET
SWITCH
CAUTION ! !
CONNECT IN-LINE
CONNECTORS FROM
RESET SWITCH

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For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
BEFORE PROGRAMMING THE QUI K ASSIST:
1. Remove the Message Panel by pulling forward on the top of it.
2. Remove the (4) large screws at the corners of the gray enclosure.
3. Lift the cover from the unit. Use care to not damage or disturb any exposed internal components.
4. Plug a telephone unit that passes the following test into the telephone jack on the radio board.
IMPORTANT
The telephone must be capable of "Pulse" mode dialing. Most specialized and office telephones, speaker
phones, telephones with lighted dials and those that generate only Touch Tones CA OT BE USED to
program the Quick Talk.
Many modern telephones have a selection switch for "P" (Pulse) and "T" (Tone). A "Pulse" mode tele-
phone generates a rapid series of clicks (rather than Touch Tones) with each dialed digit. If the tele-
phone has this mode selection switch, it must be set to "P" (Pulse) to program the Quick Talk.
-The telephone must have a cord with a standard modular plug.
- Test the telephone for suitability by plugging it into the telephone jack of the Quick Talk, then dial "O" (Operator . A
repeating busy signal in the telephone earpiece indicates it is acceptable for programming the Quick Talk.
5. Disconnect the Antenna and the Rest Push-button in-line connectors. See FIG - 2, page 4.
6. Remove batteries from the unit. Install a
fresh set of six AA alkaline batteries, matching polarity marks on the
batteries ith the marks in the battery holder.
7. Reconnect the Antenna connector to the antenna, and the Reset in-line connector to the Reset Push-button.
IMPORTANT: THE ANTENNA AND RESET CONNECTORS MUST BE CONNECTED in order to program the nit !!
8.
Program the Quick Assist as follo s:
B. TO PROGRAM THE QUIET CALL SUB-AUDIBLE
CODED SQUELCH INTERFERENCE ELIMINATOR:
1. Determine if your radio system uses QC- or DQC-
coded tones. To program DQC tones, skip to Step 7.
For QC codes:
2. Find your QC tone frequency and its corresponding
2-digit code in Table 2, page 2.
NOTE: If your radio system does not use coded
squelch, program No Tone Code 
44 .
3. Pick up the telephone receiver and listen for the
ackno ledge tone.
4. Dial 
21 , then enter the 2-digit code from Table 2.
EXAMPLE:If your QC frequency is 103.5 (Code 13),
dial 
2113 .
5. Quick Assist responds ith a single beep to indicate it
has programmed the QC code.
6. You may either continue programming additional
features, or you may dial 
999  and hang up the
telephone to stop programming.
For DQC codes:
7. Find your 3-digit DQC Code in Table 3, page 2. If your
code does not appear in Table 3, call your radio service
provider or Ritron.
8. Pick up the telephone receiver and listen for the
ackno ledge tone.
9. Dial 
22 , then enter the 3-digit DQC code from Table 3.
EXAMPLE:If your DQC code is 131, dial  22131 .
10. Quick Assist responds ith a single beep to indicate it
has programmed the DQC code.
11. You may either continue programming additional
features, or you may dial 
999  and hang up the
telephone to stop programming.
A. TO PROGRAM THE TRANSMITTER FREQUENCY:
1. Determine the frequency of your radio system.
2. Find your frequency in Table 1, page 2, then determine its
corresponding t o-digit code. If your frequency is not listed
in Table 1, skip to Step 7. Other ise, go on to Step 3:
For freq encies listed in Table 1:
3. Pick up the telephone receiver and listen for the
ackno ledge tone.
4. Dial  11 , then enter the digits of your frequency code
from Table 1.
EXAMPLES:If your Quick Assist is a VHF RQT-150-PB
operating on the frequency 154.570 MHz,
dial 
1102 .
If your Quick Assist is a UHF RQT-450-PB
operating on the frequency of 467.925 MHz,
dial  1108 .
5. Quick Assist responds ith a single beep to indicate
the transmitter frequency programming is completed.
6. You may either continue programming additional
features, or you may dial 
999  and hang up to stop
programming.
For freq encies not listed in Table 1:
7. Pick up the telephone receiver and listen for the
ackno ledge tone.
8. Dial 
12 , then the first six digits of your frequency.
EXAMPLES:If your Quick Assist is a VHF RQT-150-PB
operating on a frequency of 153.220 MHz,
dial 
12153220 .
If your Quick Assist is a UHF RQT-450-PB
operating on a frequency of 464.3125 MHz,
dial 
12464312 .
9. Quick Assist responds ith a single beep to indicate it
has programmed the transmitter frequency.
10. You may either continue programming additional
features, or you may dial 
999  and hang up the
telephone to stop programming. (Programming Instructions continued on page 4)
 2 
IMPORTANT
The telephone must be capable of "Pulse" mode dialing. Most specialized and office telephones, speaker phones,
those with lighted dials and that generate only Touch Tones CA OT BE USED to program the Quick Talk.
If the telephone has a mode selection switch, it must be set to "P" (Pulse), rather than "T" (Tone), to program the
Quick Talk.
- The telephone must have a cord with a standard modular plug.
- Test the telephone for suitability by plugging it into the telephone jack of the Quick Talk, then dialing "O"
(Operator). A repeating busy signal in the telephone earpiece indicates it is acceptable for programming the
Quick Talk.

For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
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01 154.600 .... Green Dot
02 154.570 .... Blue Dot
03 151.625 .... Red Dot
04 151.955 .... Purple Dot
05 151.925
06 154.540
07 154.515
08 154.655
09 151.685
10 151.715
11 151.775
12 151.805
13 151.835
14 151.895
15 154.490
16 151.655
17 151.745
18 151.865
01 467.7625 ..... J
02 467.8125 ..... K
03 464.5500 ..... Yellow Dot
04 464.5000 ..... Brown Dot
05 467.8500 ...... S lver Star
06 467.8750 ...... Gold Star
07 467.9000 ...... Red Star
08 467.9250 ...... Blue Star
09 469.2625
10 462.5750 ...... Wh te Dot
11 462.6250 ...... Black Dot
12 462.6750 ...... Orange Dot
13 464.3250
14 464.8250
15 469.5000
16 469.5500
17 463.2625
18 464.9125
19 464.6000
20 464.7000
QUICK
ASSIST
QC
CODE
67.0
71.9
74.4
77.0
79.7
82.5
85.4
88.5
91.5
94.8
97.4
100.0
103.5
107.2
110.9
114.8
118.8
123.0
127.3
131.8
136.5
141.3
146.2
151.4
156.7
162.2
XZ
XA
WA
XB
SP
YZ
YA
YB
ZZ
ZA
ZB
1Z
1A
1B
2Z
2A
2B
3Z
3A
3B
4Z
4A
4B
5Z
5A
5B
167.9
173.8
179.9
186.2
192.8
203.5
210.7
218.1
225.7
233.6
241.8
250.3
69.4
159.8
165.5
171.3
177.3
No Tone
183.5
189.9
196.6
199.5
206.5
229.1
254.1
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
6Z
6A
6B
7Z
7A
M1
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
QUICK
ASSIST
QC
CODE
Freq.
( Hz )
Freq.
( Hz )
Other
Radio Brands
Tone
Code
TABLE 2: QUIET CALL TONE CODES
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
*44
45
46
47
48
49
50
51
TABLE 3: DIGITAL QUIET CALL CODES
Normal Invert
445 ........ 043
464 ........ 026
465 ........ 331
466 ........ 662
503 ........ 162
506 ........ 073
516 ........ 432
532 ........ 343
546 ........ 132
565 ........ 103
606 ........ 631
612 ........ 346
624 ........ 632
627 ........ 031
631 ........ 606
632 ........ 624
654 ........ 743
662 ........ 466
664 ........ 311
703 ........ 565
712 ........ 114
723 ........ 431
731 ........ 155
732 ........ 261
734 ........ 371
743 ........ 654
754 ........ 116
TABLE 1: TRANSMIT FREQUENCY CODES
(VHF Business Band) (UHF Business Band)
Normal Invert
023 ........ 047
025 ........ 244
026 ........ 464
031 ........ 627
032 ........ 051
043 ........ 445
047 ........ 023
051 ........ 032
054 ........ 413
065 ........ 271
071 ........ 306
072 ........ 245
073 ........ 506
074 ........ 174
114 ........ 712
115 ........ 152
116 ........ 754
125 ........ 365
131 ........ 364
132 ........ 546
134 ........ 223
143 ........ 412
152 ........ 115
155 ........ 731
156 ........ 265
162 ........ 503
165 ........ 251
172 ........ 036
Normal Invert
174 ........ 074
205 ........ 263
223 ........ 134
226 ........ 411
243 ........ 351
244 ........ 025
245 ........ 072
251 ........ 165
261 ........ 732
263 ........ 205
265 ........ 156
271 ........ 065
306 ........ 071
311 ........ 664
315 ........ 423
331 ........ 465
343 ........ 532
346 ........ 612
351 ........ 243
364 ........ 131
365 ........ 125
371 ........ 734
411 ........ 226
412 ........ 143
413 ........ 054
423 ........ 315
431 ........ 723
432 ........ 516
Model RQT-150-PB
MHz Frequency Color
 3 
QUICK
ASSIST
FREQ. CODE
Model RQT-450-PB
MHz Frequency Color
QUICK
ASSIST
FREQ. CODE
Other
Radio Brands
Tone
Code
Other
Radio Brands
Tone
Code

qtm9322b.pm5
For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
C. TO PROGRAM THE ASSISTANCE NEEDED MESSAGE:
1. Pick up the telephone receiver and listen for the acknowl-
edge tone.
2. Dial 312. Quick Assist responds with three short tones
to prompt ou to begin speaking, then records the
message. This message is to be no longer than 8
seconds. Remember: spea loudly and clearly.
EXAMPLE:Customer needs assistance in Aisle 9.
3. When ou have finished speaking, press and release the
telephone flash-hook.
4. You ma either continue programming additional
features, or ou ma dial 999 and hang up the tele-
phone to stop programming.
NOTE: To review our recorded message,
dial "412".
D. TO PROGRAM TIME BETWEEN REPEATED MESSAGES:
(DEFAULT SETTING IS 30 SECONDS)
1. Look up the code for the desired time between mes-
sages on Table 4, below.
2. Pick up the telephone receiver and listen for the acknowl-
edge tone.
3. Dial 512, then the code digit from Table 4.
EXAMPLE:If ou select 2 minutes as the time between
messages, dial 5124.
4. Quick Assist responds with a single beep to indicate it
has programmed the time between messages.
5. You ma either continue programming additional
features, or ou ma dial 999 and hang up the tele-
phone to stop programming.
! ! ! IMPORTANT ! ! !
If your Quick Assist unit fails to operate
correctly, or is programmed incorrectly, put
the unit into default Quick Assist mode using
the following procedure:
1. Pic up the telephone receiver and listen for the
ac nowledge tone.
2. Dial the correct option (A or B below), to restore
factory defaults; a short beep indicates successful
completion.
A. For RQT-150-PB, dial 978.
B. For RQT-450-PB, dial 979.
3. Dial 814 to put the unit into Quic Assist mode; a
short beep indicates successful completion.
4. Program Sections A through F, above. Section G is
optional.
5. Programming of the Ritron Quic Assist is complete!
E. TO PROGRAM THE ASSISTANCE IS NO
LONGER NEEDED MESSAGE:
1. Pick up the telephone receiver and listen for the acknowl-
edge tone.
2. Dial 311. Quick Assist responds with three short tones
to prompt ou to begin speaking, then records the
message. This message is to be no longer than 8
seconds.
EXAMPLE:Aisle 9 OK.
3. When ou have finished speaking, press and release the
telephone flash-hook.
4. You ma either continue programming additional
features, or ou ma dial 999 and hang up the tele-
phone to stop programming.
NOTE: To review our recorded message,
press "41
F. TO PROGRAM THE "LOW BATTERY" MESSAGE:
1. Pick up the telephone receiver and listen for the acknowl-
edge tone.
2. Dial "35". Quick Assist responds with three short tones to
prompt ou to begin speaking, then records the message.
This message is to be no longer than 1.5 seconds.
EXAMPLE:"Low battery Aisle 9"
3. When ou have finished speaking, press and release the
telephone flash-hook.
4. You ma either continue programming additional features,
or ou ma dial 999 and hang up the telephone to stop
programming.
NOTE: To review our recorded message,
dial "45".
G. TO PROGRAM THE "ASSISTANCE NEEDED" MESSAGE
REPEAT LIMIT: (DEFAULT SETTING IS 8 TIMES)
1. Look up the code for the desired number of message
repeats on Table 5, below.
2. Pick up the telephone receiver and listen for the acknowl-
edge tone.
3. Dial "612", then the code digit from Table 5.
EXAMPLE:If ou select 3 times as the message repeat limit,
dial 6123.
4. Quick Assist responds with a single beep to indicate it has
programmed the message repeat limit.
5. Dial 999 and hang up the telephone to stop program-
ming.
TABLE 5:
MESSAGE
REPEAT LIMIT CODE NUMBER
1 time ...................................................... 1
2 times ..................................................... 2
3 times ..................................................... 3
4 times ..................................................... 4
5 times ..................................................... 5
6 times ..................................................... 6
7 times ..................................................... 7
8 times ..................................................... 8
Repeat forever; no limit ............................. 9
 DEFAULT
(Programming Instructions continued from page 2)
 4 
TABLE 4:
TIME BETWEEN
MESSAGES CODE NUMBER
No Message ............................................. 0
On Changes Only ..................................... 1
30 seconds .............................................. 2
1 minute ................................................... 3
2 minutes ................................................. 4
5 minutes ................................................. 5
10 minutes ............................................... 6
30 minutes ............................................... 7
1 hour ...................................................... 8
2 hours ....................................................
 DEFAULT

For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
qtm9322b.pm5
Some two-way radios have a feature referred to as
companding. It is a way of eliminating background
hiss or noise, making the radio sound clearer.
Companding is a combination of audio C MPression
in the transmitter and audio exPANDing in the receiver.
The Quick Assist can be set for audio compression by
means of a program jumper. To determine if your existing
2-way radios are using the Companding feature, you can
check the radios User Manual, contact your radio dealer,
or call Ritron for help.
Not-Compressed (Refer to FIG-3)
To set the Quick Assist for standard audio or not-
compressed, place the jumper so that the middle pin and
the pin closest to the word N N-C MP are covered by
the jumper.
Compressed (Refer to FIG-3)
To set the Quick Assist for compressed audio, place the
jumper so that the middle pin and the pin closest to the
word C MP are covered by the jumper.
SETTING NARROW OR WIDE-BAND
CHANNELS
Determine the frequency of your radios. This can be done
by checking with your radio dealer, or if you are using
Color Dot radios, match the color dot to the frequency
table on Page 2. As a general rule, if your frequency has
three or less numbers past the decimal point, your radio
is set for wideband. Example 154.570 MHZ, 462.625 MHz.
If your frequency has more than three numbers past the
decimal point, it is probably set for narrowband. Example:
467.7625 MHz, 467.8125.
Wide (Refer to FIG-2)
To set your Quick Assist into wideband position, place
the Transmitter Bandwidth Select Jumper so that both
pins of the 2 pin connector are covered by the jumper.
Narrow (Refer to FIG-2)
To set your Quick Assist into narrowband position, place
the Transmitter Bandwidth Select Jumper so that only
1 pin of the 2 pin connector is covered by the jumper.
 5 
FIG2. J102 SETTING FOR NARROW OR
WIDE-BAND OPERATION
Narrow-Band Wide-Band
CompressedNot-Compressed
FIG3. POSITION FOR NOT-COMPRESSED/
COMPRESSED AUDIO
COMPRESSED/NOT-COMPRESSED
AUDIO SELECTOR JUMPER
I M P O R T A N T
You may change the Transmitter Bandwidth and Compressed/Non-
Compressed Audio jumper settings without re-recording your custom
voice message.
If you are unable to determine if your portable radio does or does not
use the companding feature, we suggest the following:
1. Leave the jumper in the factory default setting NON-COMP.
2. Activate the transmitter of the Quick Talk or Quick Assist (I or II)
and listen to the message from your portable radio. If the
received audio is acceptable, skip the rest of this section, if its
not acceptable continue to step #3.
3. Change the jumper setting to the COMP position and activate
the Quick Talk or Quick Assist (I or II) transmitter again, and
listen to the voice message.
Place the jumper in the setting that produces the best
received audio message in the radio you will be using.

qtm9322b.pm5
For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
 6 
NOTE When programming, use either fresh Alkaline
batteries (or an external power supply), to power
the Quick Assist. When programming is fin-
ished, you may either insert Ni-Cd batteries or
leave Alkaline batteries in place.
WARNING DO NOT attempt to charge Alkaline
batteries from an external +12VDC
power supply.
When powering Quick Assist with ALKALINE BATTERIES,
set J103 as follows to disconnect the charging current
paths:
a. To set the Quick Assist for use with alkaline batteries,
move Jumper J103 to cover only one pin of the jumper
base, as shown in FIG-4; this setting prevents the
flow of charging current.
b. Dial "943" to program the Quick Assist for use with
alkaline batteries.
When powering Quick Assist with NI-CD BATTERIES, set
J103 as follows to connect the charging current paths:
c. Cover both pins with Jumper J103, as shown in FIG-
4, to charge the Ni-Cd batteries from the External
Power connection.
d. Dial "944" to adjust the Quick Talk voltage; the unit
then transmits a "Low Battery" phrase.
NOTE Because Ni-Cd batteries self-discharge rapidly,
constantly charge them with external +12VDC
power.
J103 JUMPER SETTINGS
FOR BATTERY TYPE
FIG4. J103 POSITION FOR USE WITH
ALKALINE OR NI-CD BATTERIES
lkaline NI-CD
TO CONNECT AN EXTERNAL 12 VDC POWER SUPPLY
The standard Quick Assist is not set-up for use with an
external power supply.
To modify the Quick Assist for use with an external power
supply, use the following instructions.
1. Carefully drill or punch a 0.484" hole in the bottom of
the Quick Assist enclosure.
2. Install Ritron #02500127 strain relief into the drilled
hole.
3. Use Ritron #RPS-203 Power Supply (11-15 VDC,
200 mA), or equivalent, to power the Quick Assist.
The Quick Assist requires 11-15 VDC, 150 mA
minimum.
4. Connect the External Power Supply to Quick Assist
positive and negative terminals, as shown in FIG-6.
CONNECTING AN EXTERNAL
12 VDC POWER SUPPLY
FIG6. EXTERNAL POWER SUPPLY
CONNECTIONS
SWITCH 1
EXTERNAL POWER
SUPPLY
+
-

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qtm9322b.pm5
 7 
FIG - 7: CONTROL & CONNECTION LOCATIONS
2Standard
Modular
Telephone Jack
O WNER - SUPPLIED S TANDARD
D ESK T ELEPHONE S ET ,
SWITCHED TO P ULSE D IALING
M ODE
OWNER-SUPPLIED M ODULAR
TELEPHONE C ORD:
DO NOT CONNECT TO
TELEPHONE LINE, BUT TO A
TELEPHONE SET ONLY.
TO Q UICK A SSIST
TELEPHONE JACK,
(ITEM 2).
4Switch #1
Terminals
5Switch #2
Terminals
3Battery
Holder
7Customer Service
Push-button
Connection
10 Compressed/ ot-Compressed
Audio Select Jumper
6External Power
Input Terminals
1Antenna Co-Axial
to B C Connector
9Battery Type Selector
8Transmitter Bandwidth
Select Jumper
IDENTIFICATION OF CONTROLS AND CONNECTIONS
1 ANTENNA CONNECTOR
The antenna radiates radio signals. Before using
Quick Assist, make sure the antenna is fastened
securely to this connector. See page 8.
2 TELEPHONE JACK
The modular telephone jack provides temporary con-
nection to a standard pulse or rotary mode telephone
unit, which is used by the owner to program Quick
Assist voice messages and other settings. efer to
FIG-7 below.
WARN NG: DO NOT connect the Quick Assist to a
line from the telephone company; doing
so will damage the unit, and void the
manufacturer's warranty.
3 BATTERY HOLDER
The battery holder accommodates the six (6) standard
"AA" alkaline cells required to power the Quick Assist.
NOTE: ALWAYS NSTALL A FRESH SET of alkaline
batteries before programming the unit.
4 SW TCH #1 TERM NALS
Switch #1 terminals connect to the unit's front panel
(customer) push-button. When the button is pressed
and released, the Quick Assist transmits a voice
message (typically, a Customer Assistance message).
5 SW TCH #2 TERM NALS
Switch #2 terminals connect to the reset switch on the
bottom of the unit. When this reset button is pressed
and released, the Quick Assist transmits a voice
message (typically, a eset message).
6 EXTERNAL POWER TERM NALS
efer to page 6 for information to connect an external
12 VDC power supply to these terminals.
7 FRONT PANEL (CUSTOMER SERV CE) PUSH-BUTTON
When this push-button is pressed and released, the
Quick Assist transmits a voice message (typically, a
Customer Assistance message).
8 TRANSM TTER BANDW DTH SELECT JUMPER
DO NOT remove this jumper. As described on page 5,
this jumper controls selection of wide or narrow
bandwidth.
9 BATTERY TYPE SELECT JUMPER
DO NOT remove this jumper. As described on page 5
this jumper controls charging the optional Ni-Cd
batteries.
10. COMPRESSED/NOT-COMPRESSED AUD O SELECTOR
Do not remove this jumper. The Quick Assist
can be used with two-way radios that use "companded
audio." For radios with Companded Audio -place the
jumper in the COMP position. For radios without
Companded Audio - place the jumper in the NON-
COMP position. To determine if your radio uses
companded audio, call itron or your radio supplier.
MPORTANT:
Do not remove any other fasteners or further
disassemble the Quick Assist unit; doing so risks
damage to the unit and voiding the manufacturer's
warranty.

qtm9322b.pm5
For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
FIG. - 8: QUICK ASSIST
INSTALLATION
QUICK ASSIST INSTALLATION
WHEN YOU ARE FINISHED PROGRAMMING:
1. Hang up and disconnect the telephone from the
internal jack on the Quick Assist.
2. Test the operation of the Quick Assist before
putting it into service by activating both switches:
first press the Customer Service push-button on the
front of the unit, then press the eset push-button
on the bottom of the unit. Listen to the messages
received on your radio.
3.
Replace the cover and (4) cover screws. Snug
down, but
do not overtighten the scre s ;
excessive force can break the plastic enclosure
material.
NOTE: See page 1 for installation of the Cover
Gasket.
4. Attach the antenna and seal the connection:
a. Insert, rotate and lock the antenna to the Quick
Assist antenna jack.
b. Orient the antenna in a vertical position.
c. Seal the antenna connection to hold the antenna in
vertical position, to protect antenna fittings, and to
maintain water-resistance of the Quick Assist in
wet or outdoor environments.
NOTICE: If the unit is to be used outdoors, the
antenna connection must be sea ed
with waterproof, self-fusing tape.
Use: Grainger Pt. # 2A459,
McMaster-Carr Pt. # 7643A34, or
Radio Shack Pt. # 278-1645
Wrap the connection with sealant tape
and press it securely in place. ( efer
to sealant instructions.)
5. To install the Optional Message Placard,
align it with the center of its hole over the front push-
button; also align the mushroom head fastener strips
on the back of the panel with those on the front of the
QT cover. Press firmly to interlock the strips
together, snapping the panel into position.
6. Test for sufficient broadcast range when
choosing the location for the Quick Assist unit. For
maximum range and coverage, install it as high from
ground level as possible. Be aware that metal or wires
near the antenna can block or absorb radio transmis-
sions. If the installation is outdoors, choose a well-
shaded location.
NOTE: A n op ti ona high gain antenna is avail-
able from itron; call 800-USA-1-USA for
information.
7. Position the unit as shown in FIG. - 8, and secure it
in place with screws through the enclosure flanges.
Do not overtighten these screws, as you might
break the plastic flanges.
IMPORTANT: Contact a qua ified technician or
e ectrician if you are not certain
your insta ation wi work proper y
and safe y.
Antenna
(Adjust to vertical
position.)
Reset button
(on unit bottom)
Customer-
accessible
push-button
 8
Optional Message Placard
Pt. No. 14280010 installed
on RQT-PB.
CAUTION
The antenna connection
MUST BE SEALED if the
Quick Assist is to be
used outdoors.
See Step 4 at right.
Overlap sealing tape to include the antenna
connection and the top of the RF enclosure
BEFORE SE LING FTER SE LING

For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
qtm9322b.pm5
Complete Wireless Communication SolutionsFrom
The Leader in Workplace Two-Way Radio Systems
Ritron - We Build Wireless Solutions
For nearly 3 decades Ritron has been designing, manufacturing, and supplying
reliable, professional wireless communication products for users worldwide.
Ritron wireless products will improve the operation, safety, and profitability of
any organization by providing instant voice communication between key employees
throughout the workplace.
Portable Radios
Communicate with multiple workgroups instantly
with a push-of-the-button. Rugged and lightweight
with built-in weather scan VHF models only)
automatically finds NOAA broadcasts. Other
features include Interference Eliminator, Loud and
Clear Audio, Removable Quick Swap Battery, and
Drop-in Charging Capability.
Accessories
Ritron offers a wide variety of headsets, earsets,
remote speaker microphones, multi-unit chargers,
and carry holsters to meet all your wireless
communication needs.
Desktop 2-way Base Station
110 VAC or 12 VDC desktop or wall mountable
radio that is compatible with any VHF/UHF radio
system. Includes built-in Weather Scan VHF
models only), loud audio output for noisy locations,
built-in microphone with automatic gain control, and
rugged metal housing. Optional Public Address PA)
modification available.
Ideal for in-plant  schools  retail stores  jobsite
vehicles  community repeater systems, loading
docks  construction trailers or anywhere that fixed
two-way communication is needed.
A
RITRON
EXCLUSIVE
 9 

qtm9322b.pm5
For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
Advantages of Ritron Wireless Products:
 Unique products and features not available from any other source
 Adds speed, flexibility, and responsiveness to any organization
 Fully compatible with virtually any existing two-way radio system
 Designed to wor together as a complete system
 No monthly service fees or airtime charges
 Made in the U.S.A.
OutPost TM
Wireless Radio Callboxes
Battery-operated (6 al aline "D" cells) callboxes,
available in basic or rugged models, provide
instant wireless communication over existing
two-way radio systems without costly trenching,
extensive wiring, or dedicated phone lines.
Ideal for Hotels/Motels  Golf Courses  Schools,
Public Par s  Playgrounds  Roadsides  Marinas
 Par ing Lots or Garages  Receiving or Delivery
Doc s  Campuses  Shopping Malls  Beachs
and Pools  Campgrounds and Hi ing Trails
 Unattended Gates.
Quick Talk TM
Wireless Voice Alarm Reporter
No need to run wires, phone lines, or pay a person
for 24/7 monitoring. The low-cost, battery-operated
(6 al aline "AA" cells) Quic Tal Reporter permits
wireless monitoring of virtually any sensor or switch
from a two-way radio. When the switch opens or
closes, a user recordable "custom" voice message
is automatically transmitted to all radios on the same
channel frequency.
Ideal for remote monitoring of  power failures  liquid
levels  intrusion or tampering  temperature sensing
 unattended doors to name only a few of the 1000s
of applications.
A
RITRON
EXCLUSIVE
A
RITRON
EXCLUSIVE
 10 
It's like being in 2 places at once!

For assistance, call RITRON at 800-USA-1-USA (800-872-1872) or visit us at .ritron.com
qtm9322b.pm5
The Rules and Regulations of the United States Federal
Communications Commission (FCC) require you or your radio
service provider to have a license for your radio system before
activating the Quic Tal radio transmitter. If you already are
operating a licensed radio system, you probably can add a Quic
Tal without any changes to that license.
The station licensee is responsible for ensuring that transmitter
power, frequency and modulation are within the limits specified
by the station license, and also for proper operation and
maintenance of the radio equipment.These responsibilities
include chec ing the transmitter frequency and modulation
periodically, using appropriate methods.
Ritron or your Ritron Dealer can assist you with all these
requirements. You may also contact the FCC directly by any of
the following methods:
To obtain copies of FCC forms and instructions use the FCC
Fax-On-Demand system at 202-418-0177. Request Document
000600.
For more information, go to the FCC Internet Website at:
http://www.f .gov
SAFETY STANDARDS  The FCC has adopted a safety standard
F.C.C. LICENSING AND REGULATIONS
for human exposure to radio frequency electromagnetic energy
emitted by FCC regulated equipment. The Quic Tal conforms to
the standards effective at the time of its equipment authorization
by the FCC. In general these standards recommend that you:
DO NOT allow the antenna to come very close to, or to touch
exposed parts of the body, especially the face or eyes, while
transmitting.
DO NOT transmit near electrical blasting caps or in an
explosive atmosphere.
DO NOT allow children to play with radio transmitters.
BE AWARE of the conditions which cause the unit to transmit.
SERVICE - Federal law prohibits you from ma ing any internal
adjustments to the transmitter, and from changing transmit
frequencies unless you are specifically designated by the
licensee.
DO NOT ADJUST OR TAMPER with components or the printed
circuit board in any manner not directed in this manual.
Unauthorized adjustments may render the unit inoperable; repair
will be at owner's expense.
If your radio equipment fails to operate properly, or if you wish to
have the Ritron Quic Tal serviced, contact your authorized
dealer, or call Ritron at 317-846-1201 and as for the Repair
Department.
WHAT THIS WARRANTY COVERS: RITRON, INC. ("RITRON")
provides the following warranty against defects in materials and/or
wor manship in RITRON RQ-150-PB AND RQT-450-PB QUICK
ASSIST Wireless Shopper's Callbox units under normal use and
service during the applicable warranty period, as stated below.
"Accessories" means antennas, chargers, wire, cable and items
contained in the programming and programming/ service its.
WHAT THIS WARRANTY DOES NOT COVER:
 Any technical information provided with the covered product or
any other products;
 Installation, maintenance or service of the product, unless this is
covered by a separate written agreement with RITRON;
 Any products not furnished by RITRON which are attached or
used with the covered product, or defects or damage from the
use of the covered product with equipment that is not covered;
 Defects or damage, including bro en antennas, resulting from:
- misuse, abuse, improper maintenance, alteration, modification,
neglect, accident or act of God, or,
- the use of covered products other than in normal and customary
manner, or,
- improper testing or installation;
 Defects or damages from unauthorized disassembly, repair or
modification, or where unauthorized disassembly, repair or
modification prevents inspection and testing necessary to validate
warranty claims;
 Defects or damages in which the serial number has been removed,
altered or defaced.
IMPORTANT: This warranty sets forth the full extent of RITRON's
express responsibilities regarding the covered products, and is
given in lieu of all other express warranties. What RITRON has
agreed to do above is your sole and exclusive remedy. No person
is authorized to ma e any other warranty to you on behalf of
RITRON. Warranties implied by state law, such as implied warran-
ties of merchantability and fitness for a particular purpose, are lim-
ited to the duration of this limited warranty as it applies to the cov-
ered product. Incidental and consequential damages are not recov-
erable under this warranty (this includes loss of use or time, incon-
venience, business interruption, commercial loss, lost profits or sav-
ings). Some states do not allow the exclusion or limitation of inciden-
tal or consequential damages, or limitation on how long an implied
warranty lasts, so the above limitations or exclusions may not apply
to you. Because each covered product system is unique, RITRON
disclaims liability for range, coverage, or operation of the system as
a whole under this warranty.
WHO IS COVERED BY THIS WARRANTY: This warranty is given
only to the purchaser or lessee of covered products when acquired
for use, not resale. This warranty is not assignable or transferable.
HOW TO GET WARRANTY SERVICE: To receive warranty service,
you must deliver or send the defective product, delivery costs and
insurance prepaid, within the applicable warranty period, to RITRON,
INC., 505 West Carmel Drive, Carmel, Indiana 46032, Attention:
Warranty Department. Please point out the nature of the defect in as
much detail as you can. You must retain your sales or lease receipt
(or other written evidence of the date of purchase) and deliver it
along with the product. If RITRON chooses to repair or replace a
defective product, RITRON may replace the product or any part or
component with reconditioned product, parts or components.
Replacements are covered for the balance of the original applicable
warranty period. All replaced covered products, parts or compo-
nents become RITRON's property.
RIGHTS TO SOFTWARE RETAINED: Title and all rights or licenses
to patents, copyrights, trademar s and trade secrets in any RITRON
software contained in covered products are and shall remain in
RITRON. RITRON nevertheless grants you a limited non-exclusive,
transferable right to use the RITRON software only in conjunction
with covered products. No other license or right to the RITRON
software is granted or permitted.
YOUR RIGHTS UNDER STATE LAW: This warranty gives you
specific legal rights, and you may also have other rights which vary
from state to state.
WHERE THIS WARRANTY IS VALID: This warranty is valid only
within the United States, the District of Columbia and Puerto Rico.
RITRON, INC. LIMITED WARRANTY
WHAT IS COVERED FOR HOW LONG WHAT RITRON WILL DO
Quick Assist 1 year
*
During the first year after date
of Telemetry Unit purchase,
RITRO will repair or replace
the defective product, at
RITRO 's option, parts and
labor included at no charge.
Accessories 90 days
**
After date of purchase
 11 