ROBINHOOD RHWM9W User manual
Issue 1
Description:
Model Numbers:
Robinhood WashingMachine
RHWM9W
Safety Precautions....................................................................3
Overview ofWashing Machine..................................................7
InstallWashing Machine...........................................................8
OperateWashing Machine......................................................11
Checklistand PreparationbeforeWashing Clothes .............11
View ofControl Panel...........................................................16
Selecttheprocedure............................................................17
Table ofWashing Procedures..............................................21
Maintenance............................................................................22
CleaningandMaintenanceofWashing MachineCabinet .....22
Troubleshooting...................................................................25
Product Specifications......................................................26
Appendix.................................................................................27
Care Labels......................................................................27
Warranty.......................................................................28
■
Safety Precautions
1.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience orknowledge,
unless they havebeen given supervision or instruction
concerning the use of the appliance by a person
responsible for their safety. Children should be
supervised to ensure that they do not play with the
appliance.
2.
Electrical connection must be made as per local wiring rules
and regulations. Do not disconnect the appliance with wet hands
or bare feet, and do not disconnect the power cord with extreme
force.
3.
Remove appliance from power supply before cleaningor
performing maintenance.
4.
The newhose set with this appliance must be used. Do not
reuse old hose sets.
5.
This appliance is for indoor useonly.
6.
In certain circumstances electrical appliances may be asafety
hazard. Check the conformity of voltage and power settings,
which are specified on the information plate attached to the
appliance and/or packaging, with the usage conditionsavailable.
7.
Do not place heavy objects in or on these appliances, or usefor
storage, or let children play or swing from the door. Do not use the
appliance until fullyinstalled.
8.
The electrical connection must be accessible afterinstallation.
The appliance is not intended to be operated by means of an
external timeror separate remote control system.
9.
If the supply cord is damaged, it must be replaced by themanufacturer
or its service agent or a similarlyqualified person in order to avoid a
hazzard.
10.
The appliance is not to be used if industrial chemicals have been
used for cleaning.
WRobinhood 3 WRobinhood
24
.
Run the appliance washing cycle once without clothes before use.
40.Iftheapplianceisinstalledabovecarpet,pleaseensurethatthecarpet
doesnotobstructtheopenings
38
.CAUTION-Donotconnecttothehotwatersupply
.
4
5
■Component
DetergentDrawer
Control Panel
Door
Service Panel
Detergent Box
■
Accessories
@@
@@
Transport
hole plugs
Holeplug Inlet pipe
(optional) C
Outlet hose
support (optional)
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8 9
5.Useaspiritlevelontopoftheappliancetocheckthatitislevel.Ifnot,adjustthelegs
as per the steps above and recheck.
Thepackingmaterialswiththisappliancemaybehazardoustochildren.Pleasedisposeofthem
properly
anddonotallow childrento playwith them.Disposeofthepackingmaterials
with normal rubbish - recycle where possible.
must be removed from therear of
Plug
1.Connectthe straight hoseconnector tothe
tap and �ghten by turning clockwise.
valve at the rear of the appliance and
The larger hole plug is used tofill the large
hole at the bo
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omrear of the appliance.
1.Putitbesidethewaterbasin.
--
2.Connect ii to the branch drain pipe of the basin.
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II can drain the water up and down,
outlet hose shall not be installed at a
heightbeyond100cmanditsendshallnot
be immersedin water.
Positionoutlethose properly sothatthefloorwillnotbe damagedbywaterleakage.
Notes:
If the machine has outlet hose support, please installii like the following pictures.
Wheninstallingoutlethose,fixit
properly.
Position outlet hose properly so that
the floor will not be damaged by water
leakage.
If outlet hose is too long, do not force
itinto washingmachineasitwillcause
&_ WARNING
1.
Thismachinemustbeearthedproperly.
If there is any short circuit, earthing can reduce
the danger of electrical shock.
This machine isequipped with power cord, which includes plug, earthing wire at earthing
terminal.
2.
Washing machine shall be operated in a circuitseparate from other electrical appliances.
Otherwise, power protector may be tripped or fuse may be burned out.
■
Checklist and Preparation before WashingClothes
Pleaseread this operation method carefully to avoid troubles with the washing machine
and any damages to clothes.
Check if the first-washed clothes will be decolourised.
After a white towel touched with liquid detergent isused to wash the invisiblecorners of the
clothes, check if the white towel is stained with
clothes' original colour.
As for the scarves and those clothes that easily
get decolorisedamong imported clothes, please
washthemseparatelybeforewashing.
Asforthestainsonsleeves, collarsandpockets,
usetheliquiddetergentandwashitwithbrush
gently. Finallyput them into thewashing machine
to achieve more ideal washing effects.
As for temperature-sensitive clothes, they shall
be washed as required in the labels. Otherwise,
ii may cause colour cl'ang e or distortion.
■
ElectricalConnection
abnormal noises.
-
Asthe maximumcurrentthrough the unit is
1
0Awhen youareusingitsheatingfunction,
please make sure the power supply system (current, power voltage and wire) at your
homecan meet the normal loading requirements of the electricalappliances.
-
Pleaseconnect the power toa socket which is correctly installed and properly earthed.
Make sure the power voltage at your place is same to that inthe machine's rating label.
-
Power plug must match thesocketandcabinet must be properlyand effectively earthed.
-
Do not use multi-purpose plug or socket as extension cord.
-
Do not connect and pull out plug with wet hand.
-
When connecting andpulling out the plug, holdthe plug tightlyandthenpullitout. Do
not pull power cord forcibly.
-
If power cord is damaged or has any sign of being broken, special power cord must be
selectedorpurchasedfromitsmanufacturerorservicecenterforreplacement.
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Keep in Mind:
Never leave clothes sitting inthe washing machine for extended periods of time.This
risks mold and colour spots. Always wash clothes within 24 hours of putting them into
the machine and ensure they are taken out within a similar period of time.
Clothes that cannot be washed by washing machine
The clothes that may get distorted if being immersed in water:
Ties, waistcoats, clothes that need dry cleaning, outer garments etc. may have obvious
shrinkage if being immersed in water; the decolourised clothes such as blended spinning
clothes of artificial fiber etc.
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Wrinkle-style clothes, embossed clothes, resin clothesetc. maygetdistorted whenbeing
immersedinwater. Amongcotton and wool materials, theclothesthat geteasilydistorted
arewrinkle-stylesilk, fur products andfurdecorations;
Clothes with decoration, long dress and traditional clothes etc are the products to get
decolou rised easily.
Please do notwash the clotheswithout material labels and washing requirements.
Neverwashtheclothesstained withthechemicalssuchasgasoline, petroleum, benzene,
paintthinnerandalcohol.
Please pay attention with regard to detergents
"Low bubble"detergentorwashingpowder,orwashing powderspecificfordrumwashing
machines shall be selected according to fiber types (cotton, synthetic fiber, soft products
and wool products), colours, washing temperatures, dirty degrees and types. Otherwise,
excessivebubblesmaybegeneratedandoverflowoutofthedrawer.
Bleachesare alkaloid and candamageclothes, soitissuggestedtouseaslittle as
possible.
Powderdetergentscan easilyleavethe residuesintheclothessoastogeneratethebad
smell, sotheyshallbesufficientlyrinsed.
Detergent can not easily get dissolved completely if thereis too much detergent or water
temperature is rather low. It can remain inclothes, pipes and washing machines topollute
the clothes.
Washing shall follow the weight of clothes, dirty degrees, local water hardness as well as
the recommendations from the detergent manufacturers. Please consult the water
company if you are not clear of water hardness.
Notes:
Colour: white and colourful colours shall be identified. All new colourful articles shall be washed
in a separate way.
Size: the articlesof different sizes are washedtogetherto increase the washing effects.
Sensitivity: soft articles shall be washed separately. As for new pure wool textiles, curtains
and silks, the soft washing procedure shall be selected. Check the labelsin all washing
articles.
Theclothesshallbe sortedbeforebeingputinto washing machine. Asforthecurtainswith
hooks, thehooksshallberemovedbeforebeingwashed.
Thedecorationsontheclothesmaydamagethewashingmachine.Asfortheclotheswith
buttonsorembroideries, theyshallbeturnedoverbeforebeingwashed.
Clean up fasteners:
Zipsshall be zippedcloseand buttonsorhooksshallbefixed. Theloosebandorribbon
shallbeboundtogether.
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Itis suggested to putbras intoa pillowslip
with zip orspecific sealed washbag to prevent the
steel wire from popping outof the brasand
damaging the drum or machine.
Especiallydelicate textiles such as laced curtains,
small articles (tight socks,
handkerchiefs,ties etc.) shall beput into wash bag
for washing.
When washing a single big and heavydress such
as Turkish towels,jeans, wadded jacketsetc.,
it may easily cause great eccentricity and give
Keepdetergentsandadditivesinsafeanddryplacesoutoftouchbychildren.
Please take out the items out of the pockets.
alarm due to great unbalance. Therefore itis
suggestedtoaddoneortwomoreclothesto be
washed together so thatdraining can be done
smoothly.
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Please check the pockets of the clothesto be
washed, empty the rigid items such as
decorations and coins, otherwise washing
machine may be damaged or have abnormal
operation.
Forthe clothes to be washed, they are classified
according to the following characteristics:
The symbol types of care labels: the clothes to be
washed are classified into cotton, blended fiber, synthetic fiber, silk, wool and artificial fiber.
Clean away dusts, stains and pet hairs from the clothes.
The clothes may be damaged and disturb washingeffectsduringthe frictionbetween
dusts, stains and clothes.
To protect baby skin
Baby articles (baby clothes and towels) including napkinsshall be washed separately.
Ifthey are washed together with the adults'clothes, they maybe infected. Rinsingtimes
shall beincreased toensure the thorough rinsing and cleaning without thedetergent
residues.
Itissuggestedthat thepartsthat areeasilystained suchaswhitesockets, collars
and sleeves etc. shall be hand washed before being put into washing machine to
achievemore ideal washingeffects.
Please usepowderorliquiddetergents. Theresiduesofthe soapcouldremainin the
gapsoftheclothesifsoapisused.
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Confirm the washing capacity:
Do not overload. Please check the recommended load capacity based on the following
table.
■
Quick start
Maximum Loading Capacity
FiberType 9.0kg
Cotton 9.0kg
Synthetic 4.5kg
Wool 2.0kg
Delicate 2.5kg
Clothes which are susceptible to pilling, should be washed inside-out.
Theclotheswhicheasilygetpilledshallbewashedseparately;otherwisetheother
articles canbestainedwithdust andloosethreadetc.Preferably, black clothesandcotton
clothes shall be washed separately because they caneasily get stained with theloose
threads of other colors when being washed together.
Please check before washing.
Washing machine shall not wash water-proof materials (ski suits, outside napkin
pads, curtains).
Asforthefiberproductsthatwatercannotgetsoakedeasily intosuchaswater-proof
cushions, andclothes, it isbetternot towash. Otherwisetherewillbewater bursting out
orabnormalvibrationtocausedangerwhilerinsinganddrainingsothat theclothesalso
1 Install the washing machine
Open the door an
Load the laundry
4 Close the door
\
10 Press the [start/pause]
\
Select the desired programme
\
8 Press the On/Off
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maybedamaged. (Suchasoutsidenapkinpads, raincoats, umbrella, skisuits, carcovers,
sleeping sacksetc.)
Cautions during Draining
Draining of normal clothes:
Moisturesofwashingsaredrainedthroughdrainhole.
Draining of water-proof clothes and fiber products:
Inthe normal washing anddrainingstatus, moistures of water-proof clothes and fiber
products cannot bedrainedwhilewashing wateris gatheredinonedirectionsothatthe
eccentricity ofwashingmachineistoogreatandvibrationormoving iscaused.
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5 Put down (hang up) the drain pipe
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After washing notes:
1.
Afterwashing, thewashingmachinewillsound abuzzer;
2.Close the water tap;
3.
Press the On/Off and pull out the power plug.
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"On/Off",Select the proper procedures and functions and press the button "Start/Pause".
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Washing Clothes
for the
first time
Before washing clothes for the first time, you should run the washing machine through
a full cycle without anything inside. Following these instructions:
1.
Connect power source and water.
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Put a little detergent into the box and close it.
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Press the button "On/Off".
4.Press the button "Start/Pause".
Thedrawerisseparatedasfollows:
I: Pre-detergentorwashingpowder.
II: Maindetergent
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: Washing additive.such as fabric softener.
■
Put detergent into washing machine.
1.
Pull out the drawer.
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Fillpre-detergentintoCaseI(whennecessary).
3.Fill detergent into Case II.
option1: detergent (powder) . option2(Iiquid)
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Fill
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Notes:
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Asfor theagglomeratedorropy detergentoradditive, beforetheyare pouredintothedetergentbox,
itis suggested touse some water for dilutionto prevent the inlet of detergent box from being blocked
and overflowing while filling water.
-
Pleasechoosesuitable typeofdetergentforthevariouswashingtemperaturetogetthe bestwashing
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Start up washing machine
Connect the power. Check if water pipes are connected properly. Open the tap completely.
Put in the clothes to be washed and fill in the detergent. Then press the button
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Select thepro
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The proper washing programme shall be selected according to the types, quantities, and
dirtiness of the clothes to be washed in combination with the following washing
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90'C
Seriously dirty, pure white cotton or flax (for example: coffee
table cloths, canteen table cloths, towels, bed sheets)
60'C
Moderately dirty colourful flax, cotton and synthetic articles
with certain decolouris ing degree (for example: shirts, night pajamas;
Slightly dirty, pure white flax.
40 'C,30'C,
20
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Coldwater
Normally dirty a rticles (for example: synthetic and wool)
First, turntherotaryswitchtoselectthecorrespondingprogrammeaccordingtothetypes
oftextiles.
Second,selectthepropertemperatureaccordingtothedirtiness.Generally,thehigherthe
temperatureis, themorethepowerisconsumed.
Last, selecttheproperrevolutionspeed.Thehighertherevolutionspeedis, thedrierthe
textilesarespun, buthigherthenoiseswillalsobeincreased.
Thesurfacesofdelicatetextileswillhavewrinklesandtheworkinglifeofwashing
machinewillbeshortened.
PLEASENOTE:toprotecttheclothes,thelowerrevolutionspeedshallbeselectedfordelicatetextiles.
Themainwashingproceduresdependonthetypesoftheclothestobewashedasfollows:
-
Cotton
Youcanselectthisproceduretowashthedailywashableclothes.Thewashingperiod
isquitelongwithquitestrongwashingintension. Itisrecommendedtowashthedaily
cotton articles, for example: bed sheets, quilt covers, pillowcases, gowns, underwear etc.
-
Cotton ECO
To increase the washing effects, main additional washing time is increased.
It is recommended to wash the clothes for babies or worn by the persons with allergic skin.
-
Synthetic
You can select this procedure to wash the quite delicate clothes. The procedure is shorter
comparedwiththatforcottonsandthewashingintensionisquitegentle. Itisrecommended
to wash synthetic articles, for example: shirts, coats, blending. As for curtains and laced
textiles, the procedure "Synthetic " shall be selected. While washing the knitting textiles,
detergent quantity shall be reduced due to its loose string construction and easily forming
bubbles.
-
Baby Care
Youcanselectthisproceduretowashyourbaby'sclothes, itcanmakethebaby'swear
cleanerandmaketherinseperformancebettertoprotectthebabyskin.
-
Jeans
This program is specially designed for washing jeans.
-
Mix
Youcanselectthisprocedurewashthetoughclothes,thatneedmuchmoretimeand
strength. Itisusedforclothesuseddailyandmadefromcotton, suchassheets, pillowcases
bathrobesandunderwear.
-
Colours
You can choose the program washing brightly coloured clothing, it can protect the bright
colours better .
-
Drain Only
Separate Drain only Procedure.
-
Spin Only
Separatespinonlyprocedure.Soapywaterorrinsewatershallbedrainedoutbeforespinning.
-
Rinse&Spin
Separate Rinse&Spin Procedure.
-
Wool
You can select this procedure to wash the wooltextiles labeled with "Machine Wash".
Pleaseselecttheproperwashingtemperatureaccordingtothelabelonthearticlestobe
washed. Furthermore, theproperdetergentshallbeselectedforwooltextiles.
-
Delicate
Youcanselectthisproceduretowashyourdelicateclothes. Itswashingintensionisgentler
and revolution speed is less compared with the procedure "Synthetic". It isrecommended
forthearticlestobewashedsoftly.
-
Quick
This procedure is suitable for washing few and not very dirty clothes quickly.
-
Sport Wear
You can select this procedure to wash the activewear.
-
Hand Wash
As for few lightdirtyclothes, the defaulttemperature of washing is cold.
·
My Cycle
Press Speed Wash 3sec. for my cycle to memory the procedure. The default my cycle is cotton.
The main function can be selected as follows:
-
Prewash
The Prewash function can get an extra wash before main wash.
-
Speed Wash
The function can decrease the washing time.
-
Extra Rinse
The laundry will undergo extra rinse once after you select it.
-
Delay
Delayfunctioncanbesetwiththisbutton, thedelayingtimeis0-24H.
Set the Delayfunction:
1.
Select aprogramme;
2.
Pressthe Delaybuttontochoosethetime;
3.
PressStart/Pausetocommencethedelayoperation.
CanceltheDelayfunction: PresstheDelaybuttonuntilthedisplaywillbeOH.IIshouldbe
pressed before starting the program. If the program already started, should press the
On/Offbutton.
Notes: Ifthereisanybreakinthepowersupplywhilethemachineisoperating, aspecial
memorystorestheselectedprogrammeandwhenthepowerisrestarted,pressthe Start/
Pause button and the remaining time willcontinue.
-
Reload
This operation can be executed during the washing procedure. When the drum of the
washingmachineisstillrollingandthereislargeamountofwaterwithhightemperature
in the drum. The state is unsafe and the door cannot be opened forcefully. To press
"Start/Pause"for 3sec.toreload, andstarttheclothesaddinginthemidwayfunction.
Pleasefollowthestepsasbellow:
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1
.Wait untilthedrumstopsrotation.
2.The doorlock is unlocked.
3.Closethedoorwhentheclothes needsare loadedandrepressthe ((Start/Pause)) button.
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Child Lock
The child lock is used to stop children adjusting the washing programs during the washing
procedure. Once set, no buttons can be operated except the On/Off button can not work. If
the appliance is turned off and then back on, the child lock stays in place.
Press Extra Rinse and Pre-Wash together 3 seconds during the running procedure, the buzzer
willbeep ,Start/Pausebuttonas well asthe rotaryswitch arelocked. Press the two buttons for
3secondssimultaneously,thebuzzerwillsoundandthelockwill release. The child lock does
not turn off after the washing program has finished, but if the power is interrupted, the child
lock will be disabled.
-
Turning off the Buzzer
Thisisanadditional buzzerfunctiononyourappliance.Afterdeactivatingthebuzzerfunction,
the buzzer will no longer sound.
Afterstartingtl'e machine,pressthe "Temp.&Spin" buttonfor3seconds andyouwillheara
beep,thenthebuzzerwillno longersound.Torestartthebuzzerfunction,pressthe
"Temp.&Spin"buttonagainfor3seconds.Thesettingwillbekeptuntilthenextreset.
Warning: Afterdeactivating the buzzerfunction, thesoundswillnot be activatedany more.
-
Bubble Removal Function
Bubble Check Function: Redundant bubbles will occur when there is excessive detergent,
whichwillaffect wash and rinse effects. The procedure will check automaticallyand one
bubble removal procedure will be added automatically to remove bubbles when excessive
bubbles arechecked.
■
Table of Washing Procedures
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Do not use solvents when cleanng thisappliance, asthey candamagethe appliance and
produce toxic or flammable gases.
-
Do not spray water or use liquids to wash the appliance, always use liquids on cloths.
The inlet filter must be cleaned if there is
insufficientwaterflowwhenthetapisopened.
25
24
WARNING
After using the washing machine, disconnect from power source and close door to
avoid children playing in the appliance.
Remove any foreign material that may have accumulated in the appliance.
Drain Pump Filter:
The drain filter is used to filter out small pieces of yarn and small foreign material
from the water. Clean the filter periodically to ensure optimum operation of the
appliance.
WARNING
According
to the soil levelwithin the cyclesandthe frequencyof the cycles,you have to inspect
and
cleanthefilter regularly.
The pump should be inspected if the machine does not empty and/or spin;
The
machinemakesanunusualnoiseduringdrainingdueto objectssuchas safetypins,coins
etc.
blocking thepump.
The proceedure is as follows:
Warning!
When the appliance is in use (and depending on the washing program selected), there can be
hot water in the pump. Never remove the pump cover during a washing cycle. Always wait for
the washing cycle to finish and the appliance to empty of water. When repl
acing the cover,
ensure it is fitted tightly.
3.Reinstalleach part back
after foreign materials
are removed.
2.Turn the filter down as
shownwith the figure and
take out foreign materials.
1.After the poweris dis-
connected, use
handto
openthe filter cover.
Maintenance
Troubleshooting
Troubles Reason Solution
Washingmachine
cannot start up
Checkif the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Checkif button"Start/Pause"ispressed.
Checkif button"On/Off"ispressed.
Door cannotbe
opened Machine's safety protection
design is working.
Disconnect the power.
Heating fault NTCis damagedand heating
pipe is aging.
Can normally wash the clothes.
Only cannotwash with heating.
Shall contact the service center promptly.
Water leakage
The connectionbetweeninlet
pipe or outlet hose and tap or
washingmachineis not light.
Drainpipeintheroomis blocked.
Check and fasten water pipes.
Clean up outlet hose and ask a
specialised person to repair it when
necessary.
Water is
overflowing from
the bottomof the
machine
The inlet pipe is not connected
firmly.
Outlet hose has water leakage.
Fix the inlet pipe.
Replacethe drain hose.
Indicator or
display does
not light.
Power is disconnected.
PC board has problems.
Harnesshas connection
problem.
Checkif thepowerisshutdownand
power plug is connectedcorrectly.
Ifnot,pleasecall upserviceline.
Detergent
residues in the
box
Washingpowderis dampened
and congealed.
Clean and wipe the box.
Useliquid detergents or the detergents
special for drum.
Washingeffects
are not good
The clothes are too dirty.
Insufficient detergent quantity.
Select a proper procedure.
Add the proper detergent quantity
according to the instructions on the
detergent packaging.
Abnormal noise
Great vibration
Checkif thefixing (bolts)hasbeenremoved.
If cabinet is installed on the solid and level
floor.
Check if there are any metal articles
inside.
Checkif thelegsinthewashingmachine
areadjustedlevel.
27
26
Electrical Warning
To avoid fire,electrical shock and other accidents, please take note of the following:
Only the voltage indicated in power label can be used. If you are not clear of the voltage
at home, please contact the local power company.
When you are using the heating function, the maximum current through the washing
machine will reach 10A. Therefore, please make sure the power supply units (current,
voltage and cable) can meet the normal load requirements for the machine.
Protect the power cord properly. Power cord shall be fixed well so that it will not trip
people or other things and be damaged. Special attention shall be paid to the socket. It
shall be plugged into the sockets easily and attention shall be paid to the plug location.
Do not make the wall-
mounted socket overloaded or cable extended. Overloading of the
wiring may cause fire or electrical shock. Do not pull out power plug with wet hand.
Toensure your safety, power plug shall be inserted into an earthed three-pole socket.
Carefully check and ensure that your socket is properly and reliably earthed.
Care Labels
Thelabel andsign onthe fabric canhelpyouto choosethe best way to launderyour clothes.
Appendix
Display
LED
Description
Reason
Solution
E30 Door lock
problem
Door is not closed properly. Restart after the door is closed.
E10
Water injecting
problem while
washing
Tap is not opened or water
flows too slowly.
Inlet valve filter is blocked.
Inlet pipe is twisted.
If water is not supplied
Openthe tap or wait till the
water supply becomes normal.
Check inlet valve filter.
Straighten the water pipe
Check the other taps in the
room.
E21
Drain problem
whilewashing
Outlethoseis
blockedor twisted
Drain pump is blocked
Wash and straighten outlet hose.
Wash drain pumpfilter
Parameter
Washing Capacity 9.0kg
Dimension(WxDxH) 595x 565x 850mm
Net Weight 72kg
Rated Power 1950W
Power Supply 220-240V-,50Hz
MAX.Current 10A
Standard Water Pressure 0.05MPa-1 MPa
Troubleshooting
Please contact the service department if the fault persists.
Product Specfications
Normal wash
Gentlewash
Warm wash
(max 40°C)
Handwash
Do not wash
Bleach
Do not bleach
Chlorine bleach
may be used
Chlorine
bleach
not beused
Tumble dry. Medium
(max 150°C)
Tumble dry.Low heat
(max110°C)
Iron
Do not iron
Cool iron (max 110°C)
Warm iron. Medium
(max 150°C)
Dry clean
Donotdryclean
Dry clean normal
cycle with any solvent
Dry clean normal cycle
petroleum solvent only
Tumble dry
normal
Dry flat
Drip dry
Hang to dry
/Line dry
Ironwith cloth
Steam Iron
Dryafter wash
LineDryinshade
Warmly dry clean
Do not tumble
dry
LineDry
No Wring
No machine wash
Warranty Certificate (New Zealand)
Terms and Conditions
The following conditions apply in respect of the warranty given in this certificate:
1. Monaco Corporation Limited (“Monaco”) warrants the following Robinhood products against manufacturing defects and
faulty materials, under normal use and subject to the exclusions in this certificate, for a period of:
Rangehood, Ovens, Cooktops, Dishwashers, Refrigeration, Washing Machines, Clothes Dryers - 24 months from date
of original purchase for domestic
use.
Uniduct – 12 months from date of original purchase for domestic use.
Ironing centre – 12 months from date of original purchase for domestic use.
Sinks sets– 5 years on stainless steel sink including draining bench from date of original purchase for domestic use, 6
months on all stainless steel accessories, including wire rack, colander and tray from date of original purchase for domestic use
Laundry Tub - 5 years on stainless bowl, 24 months on Tap, Cabinet and other components from the date of original
purchase for domestic use.
“Original purchase”, when used in this certificate, means purchase by the customer directly from Monaco or one of its approved suppliers.
2.
This warranty is limited to the repair or replacement, at our option, within the warranty period of any component part
which we at our discretion determine to contain faulty materials or a manufacturing defect in breach of this warranty.
This warranty is subject to terms and conditions set out in this certificate.
3.
The warranty only applies within New Zealand.
4.
The customer must produce the original invoice or other purchase documentation as proof of the original purchase
date.
Warranty exclusions
1.
The warranty does not apply where, in Monaco’s opinion:
The defect is caused by misuse, wear and tear, dirt, fire or accidental damage.
The product has been repaired or serviced by an unauthorised person.
The product was not installed in accordance with our instructions.
The product was purchased overseas or was not designed for use in New Zealand.
The product was not used, cleaned or cared for in accordance with our instructions.
The product was used outdoors.
2.
In addition, this warranty does not extend to damage or defects which in our opinion, directly or indirectly arise from or
are due to:
Exposing the product to acidic or corrosive materials or chemicals such as dyes, solvents, denture cleaner or acetone;
Using inappropriate household cleaning products such as abrasive cream or powder cleansers, furniture polish, bleach
mentholated spirits, drain cleaners, sugar soap, metal pads and strongly alkaline or acidic cleaners;
Heat damage, including from washing the product at high temperatures;
Impact or mishandling the product, including the impact caused by objects scraped along, thrown or dropped on the
Failure to clean or maintain the product as recommended; or
product surface or excessive weight being placed on the product;
Structural or support changes in or affecting the building or the application where the product has been installed;
any other causes specified in the product information as being excluded from this warranty.
3.
Variations with the colour or gloss within the product or any ageing or fading of colour, shine or gloss level over time
are not covered by this warranty. The warranty does not cover visual imperfections or blemishes in the surface and
edges of the product that were not brought to your supplier’s attention at the time you inspected the product.
4.
Costs incurred on installation or removal of a product, or any reinstallation of a product, or any associated costs, are
not covered by this warranty.
5.
Monaco will not be liable for consequential or indirect loss or damage whatsoever and however arising out of or in
connection with the supply, performance or removal of the product, including (but not limited to) loss of profit, loss of
revenue, loss of contract, loss of goodwill or increased cost of workings, even if due to the negligence of Monaco or
any of its approved suppliers, employees or agents.
6.
Charcoal filters and light bulbs are not covered by this warranty
7.
This warranty and the statements contained in this certificate or other documents given to you do not exclude, restrict or
modify the application of any term implied into this warranty by statute, provided that (to the extent any statutory
provision permits Monaco to limit its liability for a breach of an implied condition or warranty) Monaco’s liability for such
breach is limited to the payment of the cost of replacing the product, repairing the product or acquiring an equivalent
product.
8.
Subject to clause 5, our obligations under this warranty are limited to those set out in this certificate, and this warranty
is expressly instead of all other warranties, express or implied, including any implied warranty of merchantability or fitness
for a particular purpose and notwithstanding any course of dealing between the parties or custom and usage in trade to
the contrary.
Terms and conditions are subject to change.
Warranty Certificate (Australia)
Terms and Conditions
If you are a consumer under the Australian Consumer Law, our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure
1.
ShriroAustraliaPtyLimited(“Shriro”)also warrantsthefollowingRobinhoodproductsagainstmanufacturingdefectsandfaulty
materials, under normal use and subject to the exclusions in this certificate, for a periodof:
Rangehood, Ovens, Cooktops, Dishwashers, Refrigeration, Washing Machines, Clothes Dryers -
24 months from date of original purchase for
domestic use.
Uniduct –
12 months from date of original purchase for domestic use.
Ironing centre –
12 months from date of original purchase for domestic use.
Sinks sets
– 5 years on stainless steel sink including draining bench from date of original purchase for domestic use, 6 months on all
stainless steel accessories, including wire rack, colander and tray from date of original purchase for domestic use.
Laundry Tub -
5 years on stainless bowl, 24 months on Tap, Cabinet and other components from the date of original purchase for
domestic use. “Original purchase”, when used in this certificate, means purchase by the customer directly from Shriro or one of its
approved suppliers.
2.
This warranty is limited to the repair or replacement, at our option, within the warranty period of any component part which we at our discretion
determine to contain faulty materials or a manufacturing defect in breach of this warranty. This warranty is subject to terms and conditions set out in
this certificate.
3.
The warranty only applies within Australia.
4.
For warranty service outside of capital city metropolitan area or 30 km from nearest authorised service agent you will be liable for reasonable
travelling expenses and the cost of transport of the product or parts to and from the service agent
5.
To make a claim under this warranty, you must produce the original invoice or other purchase documentation as proof of the original purchase date.
You must send your claim to Shriro Australia Pty Limited, 104 Vanessa Street, Kingsgrove NSW 2208 within 7 days of any alleged defect or failure of
the product first becoming apparent, you are responsible for the expense of making a claim under this warranty.
This warranty is given by:
Shriro Australia Pty Ltd
ABN 28 002 386 129
Telephone: 1800 648 556
Facsimile: 1800 628 577
Email: customercare@shriro.com.au
www.robinhood.com.au
Attention Customer Services Manager
Warranty exclusions
1.
The warranty does not apply where, inShriro’s opinion:
The defect iscausedby misuse,wearand tear, dirt, fire oraccidental damage.
The product has been repaired orserviced by an unauthorised person.
The product was not installed in accordance with our instructions.
The product was purchased overseas or was not designed for use in Australia.
The productwasnot used,cleanedorcaredforin accordance with ourinstructions.
The product was used outdoors.
2.
All Robinhood Rangehoods are suitable for indoor use only and not suitable over BBQs or charcoal cookers designed for outdoor use.
3.
In addition, this warranty does not extend to damage or defects which in our opinion, directly or indirectly arise from or are due to: exposing the
product to acidic or corrosive materials or chemicals such as dyes, solvents, denture cleaner or acetone; using inappropriate household cleaning
productssuchasabrasive cream orpowdercleansers,furniturepolish,bleach,mentholatedspirits,draincleaners,sugarsoap,metalpads andstrongly
alkaline or acidic cleaners; heat damage, including from washing the product at high temperatures;
impact ormishandling theproduct, includingthe impact causedbyobjectsscrapedalong, thrownordroppedonthe productsurfaceorexcessiveweight
being placed onthe product; structural orsupport changes in oraffectingthebuildingortheapplication wheretheproduct has beeninstalled; failureto
clean or maintain the product as recommended; or any other causes specified in the product information as being excluded from this warranty.
4.
Variations with thecolouror glosswithin theproduct orany ageing orfadingof colour, shine or gloss levelover time are not coveredbythis warranty.
The warranty does notcovervisual imperfections orblemishes inthe surface andedges oftheproductthatwerenotbroughttoyoursupplier’sattention
at the time you inspected theproduct.
5.
Wewill not beresponsible underthis warranty for, norpay the costsof, removingtheexisting product, orreinstallingthe newproduct, orany
associated costs or damages.
6.
Charcoal filters and light bulbs are not covered by thiswarranty
The benefits given bythis warranty are inaddition to other rights andremedies of consumers under any lawin relationtothegoods which cannotbe
excluded.
This warranty certificate is not intended to create a contract between Shriro Australia Pty Limited and the purchaser.
28
r:;:;JRobinhood
New Zealand
Monaco Corporation Ltd
Telephone: (09) 415 6000
Facsimile: (09) 415 7400 Email:
custome[email protected].nz
www.robinhood.co.nz
Australia
Shriro Australia Pty Ltd
ABN 28 002 386 129
Telephone: 1800 648 556
Facsimile: 1800 628 577
Email: customercare@shriro.com.au
www.robinhood.com.au
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