ROCWARE RC821U User manual

RC821U 1080P Video Conferencing
PTZ Camera
User Manual
English (V1.0)

Copyright
All contents of this manual, whose copyright belongs to our corporation cannot be cloned, copied or
translated without the permission of our corporation.
Notice
Product specifications and information which were referred to in this document are for reference only.
We may change, delete, or update any content at any time and without prior notice.
FCC NOTICE (Class A)
This device complies with Part 15 of the FCC Rules. The operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/television technician for help.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits.
Such equipment should not be restricted in its sale but the following warning shall be included in the
instructions for use:
Operating this equipment in a residential environment may cause radio interference.
European Community Compliance Statement (Class A)
This product is herewith confirmed to comply with the requirements set out in the Council
Directives on the Approximation of the laws of the Member States relating to
Electromagnetic Compatibility Directive 2014/30/EU.
Note
Warning

RC821U 1080P Video Conferencing PTZ Camera User Manual
Catalogue
1Safety Precautions..................................................................................................................... 1
2Packing List ................................................................................................................................1
3Quick Start..................................................................................................................................1
4About Product............................................................................................................................2
4.1 Features .........................................................................................................................................................2
4.2 Product Specifications..................................................................................................................................2
4.3 Interfaces and Buttons .................................................................................................................................4
4.4 RS232 Interface .............................................................................................................................................4
4.5 Dimension......................................................................................................................................................4
4.6 Installation ....................................................................................................................................................5
4.7 Remote Control .............................................................................................................................................6
5GUI Settings................................................................................................................................7
5.1 MENU .............................................................................................................................................................7
5.2 EXPOSURE .....................................................................................................................................................7
5.3 COLOR............................................................................................................................................................7
5.4 IMAGE .............................................................................................................................................................8
5.5 P/T/Z ..............................................................................................................................................................8
5.6 NOISE REDUCTION ........................................................................................................................................8
5.7 SETUP ............................................................................................................................................................8
5.8 COMMUNICATION SETUP..............................................................................................................................9
5.9 RESTORE DEFAULT........................................................................................................................................9
6WEB Settings ............................................................................................................................10
6.1 Access Camera ............................................................................................................................................10
6.2 Control Camera ...........................................................................................................................................10
6.3 Video Settings..............................................................................................................................................11
6.4 Image Settings.............................................................................................................................................12
6.5 Audio Settings .............................................................................................................................................12
6.6 System Settings...........................................................................................................................................12
6.7 Network Settings.........................................................................................................................................13
6.8 Device Information......................................................................................................................................14
6.9 Download the Upgrade Program ...............................................................................................................14
7Troubleshooting ......................................................................................................................14

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1Safety Precautions
During the installation and operation, all
electrical safety regulations of the country
and region of use must be strictly observed.
Please use the power adapter that comes
standard with this product.
Do not connect multiple devices to the same
power adapter (exceeding capacity of the
adapter may generate excessive heat or
cause fire).
Do not rotate the camera by hand, otherwise
it may cause mechanical failure.
When installing this product on a wall or
ceiling, make sure the device securely and
there are no obstacles within the rotation
range; Do not power on until all installations
are completed.
To avoid heat build-up, please keep smooth
ventilation around the device.
If the device smokes, smells, or makes noises,
please turn off the power and unplug the
power cord immediately, then contact the
dealer in time.
This device is not waterproof, please keep the
device dry.
This product has no user serviceable parts,
damage caused by disassembly by the user is
not covered by the warranty.
Electromagnetic field at specific frequencies may
affect the image quality.
2Packing List
Name Quantity
Camera 1
Power Adapter 1
Power Cable 1
Remote Control 1
USB Cable 1
User Manual 1
3Quick Start
1) Please check connections are correct before starting.
Notice

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2) Connect the power adapter to the power
interface on the rear panel of the camera.
The power indicator on the front panel of the
camera is on.
3) After the camera is powered on, it starts to
initialize, right up to the limit position, and
then both horizontal and vertical go to the
middle position, the motor stops running,
and the initialization is completed.
4About Product
4.1 Features
Full Function USB Interface
Full function USB interface, compatible with USB
3.0 and USB 2.0, support UVC 1.1 and UAC 1.0
protocol, support video raw image and encoding
output.
1080P Full HD
High-quality HD CMOS sensor with 2.07 million
effective pixels for high-quality images up to
1920x1080.
72.5° Wide-angle-lens +16x Digital Zoom
The exclusively customized 72.5° high-quality
ultra-wide-angle lens, support 12x optical zoom
and 16x digital zoom.
Low Illumination
The new CMOS image sensor with ultra-high SNR
can effectively reduce the image noise under low
illumination. The application of 2D and 3D noise
reduction algorithm greatly reduces the image
noise even under the condition of ultra-low
illumination, it keeps the picture clean and clear,
and the SNR of image is as high as 55dB.
PoE
The wired network supports PoE power supply,
the control, power supply, video and audio can
be completed with a network cable.
Remote Control
The camera can be controlled remotely through
the RS232, network and USB port.
H.264 Slice
The H.264 stream supports Slice encoding modes,
and suitable for high-end USB conference video
applications.
Dual Stream
Support two stream output (YUY2, MJPEG, H.264
each of both) to reduce the host codec pressure.
Multiple & Complete Interfaces
Support 1080P video output through HDMI, USB
3.0 and network simultaneously.
Three Power Supply Modes
Simultaneously support USB 5V, DC 12V power
adapter and PoE power supply.
High Frame Rate
1080P output frame rate up to 60fps.
4.2 Product Specifications
Camera
Video System 1080P60, 1080P501080P30,
1080P25, 720P60, 720P50
Sensor 1/2.8 inch, CMOS,
Effective Pixel: 2.07M
Scanning Mode Progressive
Lens 12x, f=3.5mm~42.3mm,
F1.8~F2.8
Digital Zoom 16x
Minimum
Illumination 0.5 Lux @ (F1.8, AGC ON)
Shutter 1/30s~1/10000s
White Balance Auto, Indoor, Outdoor,
One Push, Manual, VAR
Backlight
Compensation Support
Digital Noise
Reduction
2D&3D Digital Noise
Reduction
Signal Noise
Ratio ≥55dB
Horizontal FOV 72.5°~6.9°
Vertical FOV 44.8°~3.9°
Pan Angle ±170°
Tilt Angle -30°~+90°
Pan Speed 2.7°~35.7°/s

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Tilt Speed 2.7°~31.5°/s
Image Flip Support
Image Freeze Support
Preset Position 255
Preset Accuracy 0.1°
Network Features
Video
Compression H.264/MJPEG
Video Stream First Stream, Second Stream
First Stream
Resolution
1920x1080, 1280x720,
1024x576, 960x540, 640x480,
640x360
Second Stream
Resolution
1280x720, 1024x576,
720x576 (50Hz),
720x480 (60Hz),
720x408, 640x360, 480x272,
320x240, 320x180
Video Bit Rate
for First Stream 32kbps~20480kbps
Video Bit Rate
for Second
Stream
32kbps~6144kbps
Bit Rate Control CBR, VBR
Frame Rate 50Hz: 1fps~50fps
60Hz: 1fps~60fps
Audio Type AAC
Audio Bit Rate 96kbps, 128kbps, 256kbps
Protocols
TCP/IP, HTTP, RTSP,
RTMP(S), ONVIF, DHCP,
SRT (MJPEG format is not
supported), Multicast, etc.
USB Features
Operate System Windows 7/8/10, Mac OS X,
Linux, Android
Color System/
Compression MJPEG/YUY2/H.264
Video Format
YUY2: 1080P60 (max.)
H.264 AVC: 1080P60
(max.)
MJPEG: 1080P60 (max.)
USB Audio Support
USB Protocol UVC 1.1
UVC PTZ Control Support
Interface
Network
Interface
1 x NET: 10M/100M
Adaptive Ethernet Port
USB Interface 1 x USB 3.0: Type-C
Audio Interface 1 x LINE IN: 3.5mm Interface
Communication
Interface
1 x RS232: 8pin Min DIN; Max.
Distance: 30m; Protocol:
V
ISCA/Pelco-D/Pelco-P
Video Interface 1 x HDMI 1.4b
Power Interface JEITA type (DC 12V)/
USB Type-C (USB 5V)/PoE
General Specifications
Input Voltage DC 12V/USB 5V/PoE (802.3af)
Input Current 12V 1.0A (max.)
/5V 1.5A (max.)
Operating
Temperature 0°C~40°C
Storage
Temperature -40°C~60°C
Power
Consumption 12W (max.)
Dimension 142.2 x 151.9 x 177.7 (mm)
Net Weight About 1.5Kg
Product features and specifications are subject
to change without notice.
Note

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4.3 Interfaces and Buttons
No. Name
1 RS232 Interface
2 NET Interface
3 HDMI Interface
4 USB 3.0 Interface
5 LINE IN Interface
6 DC 12V Interface
4.4 RS232 Interface
No. Function No. Function
1 DTR 5 RXD
2 DSR 6 GND
3 TXD 7 IR OUT
4 GND 8 NC
The correspondence between RS232 and DB-9:
RS232 DB-9
1.DTR 1.CD
2.DSR 2.RXD
3.TXD 3.TXD
4.GND 4.DTR
5.RXD 5.GND
6.GND 6.DSR
7.IR OUT 7.RTS
8.NC 8.CTS
9.RI
The correspondence between RS232 and Mini
DIN:
RS232 Mini DIN
1.DTR 1.DTR
2.DSR 2.DSR
3.TXD 3.TXD
4.GND 4.GND
5.RXD 5.RXD
6.GND 6.GND
7.IR OUT 7.NC
8.NC 8.NC
4.5 Dimension
Unit: mm
21
345
678

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4.6 Installation
The installation diagram is for reference only, please refer to the actual product for installation
accessories.
Note

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4.7 Remote Control
Key Description
1. (Standby) Key
Press to enter standby mode
2. Number Keys
To set preset or call preset
3. * Key
Use with other keys
4. PRESET Key
Successively press [PRESET] + Number key (0-9)
to set preset position
5. HOME Key
Confirm selection or press to turn PTZ back to
the middle position
6. (Return) Key
Press to return to the previous menu
7. ZOOM Keys
SLOW: Zoom In [+] or Zoom Out [-] slowly
FAST: Zoom In [+] or Zoom Out [-] fast
8. L/R SET Key
Standard: Simultaneously press [L/R SET] + 1
Reverse: Simultaneously press [L/R SET] + 2
9. FOCUS Keys
Auto/Manual/Far/Near focus
10. CAMERA SELECT Keys
Press to select and control camera
11. # Key
Use with other keys
12. IR Remote Control Keys
Successively press [*] + [#] + [F1/F2/F3/F4] to set
address 1/2/3/4
13. RESET Key
Successively press [RESET] + Number key (0-9)
to clear preset position
14. PTZ Control Keys
PTZ moved according to the arrow indicates
15. MENU Key
Enter or exit OSD menu
16. BACKLIGHT Key
Backlight On/Off
NOTE:
Effective only in auto exposure mode
If there is a light behind the subject, the
subject will become dark, press the backlight
key to enable the backlight compensation.
Press again to disable this function
17. P/T RST (PTZ Reset) Key
Press to preset Pan/Tilt self-test
Shortcut Set
Successively press [#] + [*] + [F4]:
Enable or disable the Image Freeze function
Successively press [*] + [#] + [1]:
OSD menu default English
Successively press [*] + [#] + [3]:
OSD menu default Chinese
Successively press [*] + [#] + [4]:
Display current IP address
Successively press [*] + [#] + [6]:
Quickly recover the default
Successively press [*] + [#] + [8]:
Check the camera version
Successively press [*] + [#] + [9]:
Quickly set up inversion
Successively press [*] + [#] + [MANUAL]:
Restore to default IP address

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5GUI Settings
5.1 MENU
Press [MENU] key to display the main menu on
the screen. Use the arrow key to move the cursor
to desired item and press the [HOME] key to
confirm to enter the corresponding sub-menu.
MENU
Exposure
Color
Image
P/T/Z
Noise Reduction
Setup
Communication Setup
Restore Default
[HOME] Enter
[MENU] Exit
5.2 EXPOSURE
When in main menu page, move the cursor to
[Exposure] and press [HOME] key to confirm to
enter the Exposure page as below.
EXPOSURE
Mode Auto
ExpCompMode
ExpComp
On
-1
Backlight Off
Gain Limit 3
Anti-Flicker 50Hz
Meter Average
DRC 2
Select Item
Change Value
[MENU] Back
Mode: Auto, Manual, SAE, AAE, Bright.
ExpCompMode (Exposure Compensation Mode):
On, Off (Effective only in Auto mode).
ExpComp (Exposure Compensation Value):
-7~+7 (Effective only in ExpCompMode On).
Backlight: On, Off (Effective only in Auto mode).
Bright: 0~17 (Effective only in Bright mode).
Gain Limit: 0~15 (Effective in Auto, SAE, AAE,
Bright mode).
Anti-Flicker: Off, 50Hz, 60Hz (Effective in Auto,
AAE, Bright mode).
Meter: Average, Center, Smart, Top (Effective in
Auto, SAE, AAE, Bright mode).
Iris: F1.8, F2.0, F2.4, F2.8, F3.4, F4.0, F4.8, F5.6,
F6.8, F8.0, F9.6, F11.0, Close (Effective in Manual,
AAE mode).
Shutter: 1/30, 1/60, 1/90, 1/100, 1/125, 1/180,
1/250, 1/350, 1/500, 1/725, 1/1000, 1/1500, 1/2000,
1/3000, 1/4000, 1/6000, 1/10000 (Effective in
Manual, SAE mode).
Gain: 0~7 (Effective only in Manual mode).
DRC: 0~8.
5.3 COLOR
When in main menu page, move the cursor to
[Color] and press [HOME] key to confirm to enter
the Color page as below.
COLOR
WB Mode Auto
RG Tuning +1
BG Tuning +1
Saturation 100%
Hue 7
AWB Sens High
Select Item
Change Value
[MENU] Back
WB-Mode (White Balance Mode): Auto, Indoor,
Outdoor, One Push, Manual, VAR.
RG Tuning (Red Gain Tuning): -10~+10 (Effective
only in Auto, One Push, VAR mode).
BG Tuning (Blue Gain Tuning): -10~+10 (Effective
in Auto, One Push, VAR mode).
Saturation: 60%~200%.
Hue: 0~14.
AWB Sens (The White Balance Sensitivity): Low,
Middle, High (Effective in Auto, One Push mode).
RG (Red Gain): 0~255 (Effective in Manual mode).
BG (Blue Gain): 0~255 (Effective in Manual mode).
Color Temp: 2500K~8000K (Effective only in VAR
mode).

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5.4 IMAGE
When in main menu page, move the cursor to
[Image] and press [HOME] key to confirm to enter
the Image page as below.
IMAGE
Luminance 7
Contrast 7
Sharpness 4
Flip-H Off
Flip-
V
Off
B&W-Mode Off
Gamma Ext
Style Default
Select Item
Change Value
[MENU] Back
Luminance: 0~14.
Contrast: 0~14.
Sharpness: Auto, 0~15.
Flip-H: On, Off.
Flip-V: On, Off.
B&W-Mode: On, Off.
Gamma: Ext, Default, 0.45, 0.5, 0.56, 0.63.
Style: Default, Norm, Clarity, Bright, PC.
5.5 P/T/Z
When in main menu page, move the cursor to
[P/T/Z] and press [HOME] key to confirm to enter
the P/T/Z page as below.
P/T/Z
SpeedByZoom On
AF-Zone Front
AF-Sense High
Display Info On
Image Freeze
Digital Zoom
Off
Off
Call Preset Speed
Pre Zoom Speed
22
5
Select Item
Change Value
[MENU] Back
SpeedByZoom (The Depth of Field Ratio): On,
Off.
AF-Zone (Auto Focus Area): Front, Top, Center,
Bottom.
AF-Sense (Auto Focus Sensitivity): Low, Normal,
High.
Display Info: On, Off.
Image Freeze: On, Off.
Digital Zoom: Off, 2x, 4x, 8x, 16x.
Call Preset Speed: 1~24.
Pre Zoom Speed: 0~7.
5.6 NOISE REDUCTION
When in main menu page, move the cursor to
[Noise Reduction] and press [HOME] key to
confirm to enter the Noise Reduction page as
below.
NOISE REDUCTION
NR2D-Level Auto
NR3D-Level Auto
Select Item
Change Value
[MENU] Back
NR2D Level (2D Noise Reduction): Auto, Off,
1~5.
NR3D Level: (3D Noise Reduction): Auto, Off,
1~8.
5.7 SETUP
When in main menu page, move the cursor to
[Setup] and press [HOME] key to confirm to enter
the Setup page as below.
SETUP
Language
V
ideo Format
EN
1080P30
USB Mode ISOC
OSD Flip Off
USB Audio On
UVC H264 On
Select Item
Change Value
[MENU] Back

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Language: EN, Chinese, Russian.
USB Format: 1080P60, 1080P50, 1080P30,
1080P25, 720P60, 720P50.
USB Mode: BULK, ISOC.
OSD Flip: On, Off.
USB Audio: On, Off.
UVC H264: On, Off.
5.8 COMMUNICATION SETUP
When in main menu page, move the cursor to
[Communication Setup] and press [HOME] key to
confirm to enter the Communication Setup page
as below.
COMMUNICATION SETUP
Protocol
V
ISC
A
V
_Address 1
V
_AddrFix Off
Net Mode Serial
Baudrate 9600
Select Item
Change Value
[MENU] Back
Protocol: Auto, VISCA, PELCO-D, PELCO-P.
V_Address: 1~7 (Effective in Auto, VISCA
protocol).
V_AddrFix: On, Off (When set to On, the 88 30 01
FF command does not work. Effective in Auto and
VISCA protocol).
P_D_Address: 0~254 (Effective in Auto, PELCO-D
protocol).
P_P_Address: 0~31 (Effective in Auto, PELCO-P
protocol).
Net Mode: Serial, Paral (Effective in Auto, VISCA
protocol).
Baudrate: 2400, 4800, 9600, 38400.
5.9 RESTORE DEFAULT
When in main menu page, move the cursor to
[Restore Default] and press [HOME] key to
confirm to enter the Restore Default page as
below.
RESTORE DEFAULT
Restore? No
Change Value
[HOME] OK
[MENU] Back
Restore: Yes, No.
When selected “Yes” and confirm with [HOME]
key, all parameters will restore to default,
include the IR Remote address and VISICA
address.
GUI menu and device information are subject to
change without notice.
Notice
Note

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6WEB Settings
6.1 Access Camera
Access http://192.168.100.88 to pop up the login
window, then input username (default: admin)
and password (default: admin). After login, it will
show as below:
6.2 Control Camera
All pages include two menu bars:
Real Time Monitoring: Video image displaying
with function buttons.
Parameter Setup: Parameter configurating.
A. Video Viewing Window
The video viewing window is same as video
resolution, the bigger the resolution, the bigger
the playing area. Double click the viewing
window to show full screen, double click again,
to return to initialized size.
Status bar in viewing window shown as below:
: Full screen switch button
B. PTZ Setup
1) Pan and Tilt Control
The direction arrows and home button allow you
to manually drive the camera to desired position.
2) Zoom
Zoom In and Zoom Out buttons allow for wide or
narrow view of the space.
3) Focus
Focus In and Focus Out button allow for fine
manual focus adjustment if the camera has any
auto focusing problems on difficult object.
4) PTZ Speeds
Pan speed rate can be set to 1~24, Tilt speed rate
can be set to 1~20. Zoom and Focus speed rate
can be set to 1~7.
5) PTZ Presets
When the PTZ turns to the position that you
would like to return to later, you can set presets
for quick recall.
Type a number (0~254) into the preset box and
click "Set" button to save.
When the PTZ turn to other position, input the
preset number and click “Call” button to turn the
PTZ back to the preset position.
Video
Image
Audio
System
Network
Information
Zoom In Zoom Out
Focus In Focus Out
10
10
Pan Speed
Tilt Speed
Live
4:18
Zoom In Zoom Out
Focus In Focus Out
10
10
Pan Speed
Tilt Speed
5
Zoom Speed
5
Focus Speed
Set Call
Preset
PTZ Back

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6) PTZ / OSD Dropdown
Move the cursor to dropdown menu, select and
click “OSD” to open the on-screen menu and do
menu settings on the interface.
C. Language Selection
Click to select “Chinese”, “English” or “Russian”
to change the language of the webpage.
6.3 Video Settings
1) Video Format
Support 50Hz (PAL) and 60Hz (NTSC) formats.
2) Encode Level
Support baseline, mainprofile and highprofile.
3) Encode Codec
Support H264 and MJPEG.
4) Resolution
First stream support 1920x1080, 1280x720,
1024x576, 960x540, 640x480, 640x360. Second
stream support 1280x720, 1024x576, 720x576
(50Hz), 720x480 (60Hz), 720x408, 640x360,
480x272, 320x240, 320x180; The bigger the
resolution, the clearer the image, and the larger
the code stream, the more network bandwidth
will be taken.
5) Bit Rate
You can specify the bit rate, the larger of the bit
rate, the clearer of the image. The configuration
of the bit rate needs to be combined with the
network bandwidth. When the network
bandwidth is narrow and the bit rate is
configured larger, the video stream cannot be
transmitted normally, and the visual effect will
be worse.
6) Frame Rate
You can specify the size of the frame rate, the
greater the frame rate, the smoother the image,
the smaller the frame, the more sense of beating.
7) I Key Frame Interval
Set the interval between two I frames, the bigger
the interval, the slower the response when
opening the image for the first time.
8) Bit Rate Control
Two modes for bit rate control:
CBR (Constant Bit Rate): Video coder will be
coding according to the preset speed.
VBR (Variable Bit Rate): Video coder will adjust
the speed based on preset speed to gain the best
image quality.
9) Slice Split Enable
Enable or disable the Slice Split function.
10) Split Mode
Split Mode Fixed bytes.
11) Slice Size
Size for slice.
Русский
English
Language
󱙆󳽳(󶘮)
Video Settings
50Hz
Video Format
mainprofile
Encode Level
First Stream
H264
Encode Codec
1920x1080
Resolution
4096
Bit Rate
25
Frame Rate
fps
blocks/bytes
blocks/bytes
25
I Key Frame Interval
CBR
Bit Rate Control
Second Stream
H264
640x360
1024
25 fps
25
CBR
Submit Cancel
Off
Slice Split Enable
Split Mode
32
Slice Size
Encode Codec
Resolution
Bit Rate
Frame Rate
I Key Frame Interval
Bit Rate Control
Slice Split Enable
Split Mode
Slice Size
Off
65535
Fixed bytes
Fixed bytes

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6.4 Image Settings
1) Brightness
Image Bright: 0~14 (Default is 7).
2) Saturation
Image Saturation: 0~14 (Default is 4).
3) Contrast
Image Contrast: 0~14 (Default is 7).
4) Sharpness
Image sharpness: 0~16 (Default is 4).
5) Hue
Image Hue: 0~14 (Default is 7).
6) Flip & Mirror
Flip: Enable or disable the Flip function.
Mirror: Enable or disable the Mirror function.
6.5 Audio Settings
1) Audio Switch
Enable or disable audio switch.
2) Audio Type
Audio type AAC.
3) Sample Rate
Sample rate 48K.
4) Bit Rate
Bit rate 96K, 128K and 256K selectable.
5) Input Type
Input type Line in.
6) ADTS Options
Options: On, Off.
6.6 System Settings
1) Reboot
Click “Reboot” to restart system.
2) Username and Password
Modify the password of username and guest
(only use letters and numbers, the max length is
32 bits).
Off
On Off
Submit Default
7
4
7
4
7
Brightness
Saturation
Contrast
Sharpness
Hue
Flip
Mirror
Submit Cancel
Audio Settings
On
Audio Switch
AAC
Audio Type
96K
Bit Rate
48K
Sample Rate
LINE IN
Input Type
Off
ADTS Options
Initialize
Reboot
Reboot
User
UserName
admin
Passwd
Passwd
Guest
Submit Cancel
guest

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6.7 Network Settings
1) Lan Settings
The default the IP address is 192.168.100.88, the
MAC address cannot be modified.
2) Port Settings
A. HTTP Port
The IP address identifies a network device and
multiple network programs can run on the device,
each network program uses the network port for
data transmission. The port setting on this page
is to set up which port the WEB SERVER program
uses to transmit. During port mapping, it needs
to be consistent with the port number (default is
80).
B. RTSP Port
Set up the RTSP port, default is 554.
C. TCP Port
Set up the TCP port, default is 5678.
D. UDP Port
Set up the UDP port, default is 1259.
E. Sony Visca
Sony Visca 52381.
3) RTMP(S) Settings
Set the MRL of RTMP(S) and select "on", "off",
"video" and "audio" functions to enable or
disable video and audio in the two streams.
4) SRT Settings
Turn On/Off SRT and set up the SRT Port,
Encryption and Password.
5) RTSP Settings
Turn On/Off the RTSP Auth.
6) ONVIF Settings
Turn On/Off the ONVIF and ONVIF Auth.
7) Multicast Settings
Turn On/Off Multicast, set up the Multicast
Address (default is 224.1.2.3) and Port (default is
6688; 6688 is the multicast port of the first stream
and 6690 is the multicast port of the second
stream).
IP Configuration Type
Fixed IP Address
IP Address
192.168.100.88
Subnet Mask
255.255.255.0
Gateway
192.168.100.1
DNS Address
8.8.8.8
MAC Address
D4:E0:8E:A9:73:45
Lan Settings
RTSP Port
554
TCP Port
5678
UDP Port
1259
Sony Visca
52381
HTTP Port
80
Port Settings
RTMP(S) Settings
First Stream
On Off Video Audio
On Off Video Audio
MRL
rtmp://192.168.100.138/live/stream0
Second Stream
MRL
rtmp://192.168.100.138/live/stream1
SRT Settings
SRT On Off
SRT Port 4578
SRT Password
1234567890
SRT Encryption
None
RTSP Settings
RTSP Auth On Off
On Off
On Off
On Off
ONVIF Settings
ONVIF
ONVIF Auth
Multicast Settings
Multicast
Address
224.1.2.3
Port
6688
NTP Settings
Server Address
cn.ntp.org.cn
NTP Time Sync On Off
Time Zone
(GMT+08:00) Beijing, Cho
Time Interval (min)
1440
Main Time Show On Off
Position
X0 Y0
Sub Time Show On Off
Position
X0 Y0
Submit
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RC821U 1080P Video Conferencing PTZ Camera User Manual
14
8) NTP Settings
Turn On/Off NTP time sync, Main time show and
Sub time show; select the Time Zone; set up the
Server address, Time interval and the Time Show
Position of the two streams.
6.8 Device Information
6.9 Download the Upgrade Program
If you need the camera upgrade program, please
contact the manufacturer.
WEB interface and device information are subject
to change without notice.
7Troubleshooting
Image
The monitor shows no image
1) Ensure that the camera power supply is
connected, the voltage is normal, and the
power indicator is always on.
2) Turn off the power switch to check whether
the camera is self-testing.
3) Ensure the cable of video platform and TV
that is in correct connection.
Image jitters after the camera is properly
connected
1) Ensure that the camera installation position
is stable.
2) Check that any vibrating machinery or object
near the camera.
There is no video image in browser
IE browser and IE core browser are not supported,
the camera video image will be displayed
normally when use Google, Firefox and Edge etc.
Unable to access through the browser
1) Using PC to access the network to test that
the network access can work properly to
eliminate the network fault caused by cable
and PC virus until the PC and camera can
ping each other.
2) Disconnect the network, connect camera
with PC separately and reset the IP address
of PC if necessary.
3) Ensure that the IP address, subnet mask and
gateway settings is correct.
4) Check that the MAC address is conflicts.
5) Check that the web port is modified, the
default setting is 80.
Forget the IP address or login password
The default IP address is: 192.168.100.88; the
default username and password are: admin.
Control
Remote control does not work
1) Check and replace with new batteries.
2) Ensure that the camera working mode is
correct.
3) Ensure that the address key of remote
control can match the camera.
Serial port cannot control
1) Ensure that the protocol, address and bit
rate of the camera are consistent.
2) Ensure that the control cable is properly
connected.
Information
HD Camera
Device ID
G46.V
Device Type
v1.5.5
Webware Version
SOC v9.0.38 - ARM v7.3.44S
Software Version
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Note

Rocware (US) Inc.
Address: 1773 West San Bernardino Road, Unit E72, West Covina, CA 91790
Website: www.rocware.com