ROE Diamond 2.6 User manual

Diamond 2.6
User Manual
Version: 2.3
Updated: 2019-04-01

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
2/ 37
Copyright ©
All rights reserved. No part of this document may be copied, reproduced or translated. It shall not
otherwise be recorded, transmitted or stored in a retrieval system without the prior written consent
of ROE.
Warranty Policy
ROE Visual Co., Ltd. is pleased to offer a 2-year warranty on all standard products1against
manufacturers’ defects, covering parts and labors. ROE will provide both factory technical support
and field service engineering when required during this period. Exclusion are listed below.
(1) If replacement parts required, customer will ship defective parts at their cost. ROE will ship
replacement parts at our cost, during the warranty period.
(2) In the case of special product2or custom systems3, each will be handled on an individual basis
and specified as such in any agreement or contract.
(3) After expiration of the 2-year warranty, service/ repair charges will be the responsibility of the
customer at standard industry rates.
(4) The warranty will be voided in the case of:
a) Accidents or human error.
b) Any modifications, disassembly, repairs, maintenance or testing unauthorized by ROE.
c) The product series number is broken (including SN/ESN/MEID/IMEI).
d) Gross negligence.
Contact Information
If you have any questions about this document, please feel free to contact with ROE technical
service team.
ROE China
ROE Visual Co., Ltd.
No.3 Floor, Build 7, Zhong Yun Tai
Technology Industrial Park,
Baoan District, Shenzhen, China,
518108
Tel: [phone]
Fax: [phone]
[e-mail]
ROE Europe
ROE Visual Europe BV
Office: Zernikelaan 2a, 9351 VA
Leek, The Netherlands
Warehouse: Industriepark 9a, 9351
PA Leek, The Netherlands
Tel: [phone]
[e-mail]
ROE United States
Office: 9232 Eton Ave.
Chatsworth, CA 91311
Warehouse:12961 San
Fernando Rd., Sylmar, CA
91342
9232 Eaton Ave., Chatsworth,
CA 91311
21800 Nordhoff St., Chatworth,
CA 91311
Tel: [phone]
[e-mail]
1Standard products refer to products officially launched by ROE.
2Customized products refer to ROE standard products which are partially or totally designed in line with customers’
requirements and demands.
3Customized systems refer to products with special systems required by customers.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
3/ 37
Contents
Copyright ©.....................................................................................................................................2
Warranty Policy ..............................................................................................................................2
Contact Information.......................................................................................................................2
1Safety .......................................................................................................................................5
1.1 Safety Guidelines..............................................................................................................5
1.2 Safety Instructions ............................................................................................................6
2General Introduction .............................................................................................................. 7
2.1 Features............................................................................................................................7
2.2 Specifications.................................................................................................................... 8
3Installation Requirements .....................................................................................................9
3.1 Mechanical Requirements ................................................................................................9
3.2 Electrical Requirements....................................................................................................9
3.3 System Requirements ......................................................................................................9
4Components.......................................................................................................................... 10
4.1 Overview .........................................................................................................................10
4.2 Module ............................................................................................................................ 11
4.3 Power Box....................................................................................................................... 11
5Accessories ..........................................................................................................................12
5.1 For Hanging ....................................................................................................................12
5.2 For Stacking....................................................................................................................13
5.3 A Complete Stacking System ......................................................................................... 14
5.4 Locking Plate & Curving Plate
........................................................................................15
5.5 Cables .............................................................................................................................16
6Package .................................................................................................................................18
6.1 Flight Case......................................................................................................................18
7Installation Overview ...........................................................................................................20
8Quick-start Guide ................................................................................................................. 21
8.1 Hanging System .............................................................................................................21
8.2 Stacking System .............................................................................................................23
8.3 Ballast Weight Calculation ..............................................................................................25
9Cabling...................................................................................................................................26
9.1 Power Cabling.................................................................................................................26

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
4/ 37
9.2 Data Cabling ...................................................................................................................27
9.3 Others ............................................................................................................................. 27
10 Control System .................................................................................................................28
10.1 Processor Port Capacity................................................................................................. 28
10.2 Tile Type.......................................................................................................................... 29
11 Service Manual .....................................................................................................................30
11.1 Cleaning Tiles .................................................................................................................30
11.2 Installing Tiles .................................................................................................................31
11.3 Replacing the Module..................................................................................................... 33
11.4 Tools Needed.................................................................................................................. 34
11.5 Replacing the Power Unit ............................................................................................... 35
11.6 Replacing the Receiving Card ........................................................................................ 36
11.7 Replacing the Tile Handle...............................................................................................37
11.8 Replacing the Module Handle ........................................................................................37

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
5/ 37
1 Safety
1.1 Safety Guidelines
Personal Protection
CAUTION: Risk of electric shock.
CAUTION: Be aware of flammable materials.
WARNING: Ensure you understand and follow all safety guidelines, instructions,
warnings, and cautions mentioned in this manual.
WARNING: Read this manual before the installation and keep this manual.
WARNING: Be careful of hazardous emission.
WARNING: Mind your fingers when working with heavy loads.
WARNING: Pay attention to the hot surface.
Installation Personnel
The installation must be performed by authorized and qualified technical personnel only.
Product Care
All components should be kept dry, clean, lubricated (only of recommended), coated properly, and
otherwise maintained in a manner consistent with the part design. ROE products must be used in
a manner consistent with their design and inspected on a routine basis for security, wear,
deformation, corrosion and any other circumstances that may affect the loading capacity.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
6/ 37
1.2 Safety Instructions
(1) The product is only for professional use.
(2) Please read the User Manual carefully and understand all safety information mentioned before
installing, powering, operating or servicing the product.
(3) Please follow all instructions of the User Manual during installing, powering, operating or
servicing the product.
(4) The installation should be performed after you are thoroughly familiar with all safety guidelines,
instructions, warnings and cautions. Otherwise, it may increase risks of hazards and injury to
the user.
(5) Please install and/or keep this product away from flammable materials, heat sources, water,
high-power electrical devices and dangerous chemicals.
(6) Please use and/or store this product in proper temperature and humidity.
(7) Please earth this product against the risk of electric shock.
(8) Please make sure power and data cables are in a sound condition.
(9) Please do not use the product near the sea and/or other places with corrosive environment.
(10) The installation must be performed by authorized and qualified technical personnel only.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
7/ 37
2 General Introduction
2.1 Features
The lightweight Diamond 2.6(DM2.6) small-pitch LED tile incorporates the magnesium alloy frame
design for an easy-to-assembly solution. It's available in both flat or curved configurations. The
DM2.6 is the ideal cost-effective LED display solution for rental, stage and fixed applications.
2.1.1 Ultra-lightweight
The DM2.6 is 500 x 500 mm, but its weigh less than 5.5kg per tile. The lightweight magnesium
alloy frame ensures the extreme durability.
2.1.2 Superb Visual
The sleek design with black LEDs highlights its high contrast and brightness for a vivid visual effect.
2.1.3 Curving Options
Concave and convex curving options enable you to realize the unique and creative stage design.
2.1.4 Magnet-assisted Assembly
Magnets are integrated into the tile frame, enabling the easy setup in both hanging and stacking
systems.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
8/ 37
2.2 Specifications
Pixel Pitch 2.604 mm
Pixel Density 147,456 pixels / m2
Resolution (H x V)
192 x 192 pixels
LED Configuration Black SMD 1515
Max. Brightness (Calibrated) 1,500 nits
Gray Scale (Input to Output) 16 bit
Refresh Rate 1,920 HZ
Scan 1 / 16
Viewing Angle (Hor. / Vert.) 140°/ 140°
Dimensions (W x H x D) 500 x 500 x 81 mm / 19.7’’ x 19.7’’ x 3.2’’
Frame Material Magnesium Alloy
Weight / Tile
5.5 kg
Max Hanging 20 tiles
Max Stacking
8 tiles
Max Power Consumption 180W
Curve (Max) Concave 10° / Convex 5°
IP Rate IP 40 Indoor only
Lifetime ≥ 50,000 hours
Control System Evision / Brompton
Operating Temperature
-20 °C to 45 °C / -4 °F to 113 °F
Storage Temperature -40 °C to 60 °C / -40 °F to 140 °F
Operating / Storage Humidity
10 – 90% RH

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
9/ 37
3 Installation Requirements
3.1 Mechanical Requirements
3.1.1 Weight
Do not underestimate the weight of tiles and frames. Please make sure the floor or truss on which
ROE tiles and frames will be installed is capable of handling five times the complete weight of tiles
and frames.
Do not forget to take into consideration the ballast weight required by the stacking system.
3.1.2 Levelling
The surface on which tiles and frames will be installed must be levelled. Never install ROE tiles
and frames on an inclined surface.
3.1.3 Ballast
In consideration of the expected wind load, the height and position of the LED wall upon the
stacking system, the additional weight (ballast) should be required. The detailed information how
to calculate the ballast weight refers to Ballast Weight Calculation.
3.2 Electrical Requirements
3.2.1 Power
ROE tiles require 110-240 VAC, 50-60 Hz and should be less than or equal to16A.
This equipment MUST be earthed. To protect against risk of electric shock, the installation should
be properly grounded. Defeating the purpose of the grounding type plug will expose you to the risk
of electric shock.
3.3 System Requirements
3.3.1 Operating System
ROE tiles support Mac OS and Windows.
3.3.2 Control System
ROE tiles support Brompton, Evision and Nova.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
10 / 37
4 Components
4.1 Overview
A DM2.6 tile consists of modules, tile frame and power box.
Figure 4-1. DM2.6 Components
Figure 4-2. DM2.6 Parts Information
Module
Magnet
Tile Frame
Power Box

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
11 / 37
4.2 Module
ADM2.6 tile consists of 4 pcs modules.
Dimensions: 250 x 250 mm
Figure 4-3. Module Dimensions
4.3 Power Box
Dimensions: 75 x 390 x 45 mm
Figure 4-4. Power Box Dimensions

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
12 / 37
5 Accessories
5.1 For Hanging
Hanging Bar_Clamp_0.5m
SAP: 207002S0212
Weight: 5.2 kg
Dimensions: 484 x 80 x60 mm
Hanging Bar_Clamp_1.0m
SAP: 207002S0211
Weight: 8.6 kg
Dimensions: 993 x 80 x 60mm
Hanging Bar_Shackle_0.5m
SAP: 304010-00275
Weight: 5.2 kg
Dimensions: 484 x 80 x60 mm
Hanging Bar_Shackle_1.0m
SAP: 304010-00276
Weight: 8.6 kg
Dimensions: 993 x 80 x 60mm

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
13 / 37
5.2 For Stacking
Stacking Bar_0.5m
SAP: 304010-00278
Weight: 4.5 kg
Dimensions: 493 x 80 x 110
Stacking Bar_1.0m
SAP: 304010-00277
Weight: 8.3 kg
Dimensions: 993 x 80 x 110 mm
Base Stablizer
SAP: 304012-01526
Weight: 8.0 kg
Dimensions: 1040.5 x 293 x 90 mm
Stacker
SAP: 304012-00504
Weight: 4.65 kg
Dimensions: 1040.5 x 290 x 50 mm
Rear Bridge
SAP: 206002S0178
Weight: 1.02 kg
Dimensions: 232 x 106.5 x 35 mm
Rear Bridge Adaptor
SAP: 304012-01857
Weight: 0.4 kg

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
14 / 37
5.3 A Complete Stacking System
Note: The stacking system should be used every two-tile wide at least and it’s will be better to be
used every one-tile wide when necessary.

DM2.6 User Manual www.roevisual.com
2019-03-27|Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
15 / 36
5.4 Locking Plate & Curving Plate
5.4.1 Types
Two-way Locking
Plate
SAP: 304014-00010
Weight: 125g
Four-way Locking
Plate
SAP: 304014-00009
Weight: 240g
Two-way Curving
Plate
SAP: 304012-01853
Weight: 288g
Four-way Curving
Plate
SAP: 304012-01852
Weight: 376g
Note: The curving plate can achieve concave 15° and convex 10°, but DM2.6 tiles can only achieve
concave 10° and convex 5°.
5.4.2 How to Use the Locking Plate
5.4.3 How to Calculate How Many Locking Plates You Need
Press the button to unlock and lock it.
The direction is shown on the left.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
16 / 37
5.5 Cables
5.5.1 Cable Types
①Main Power Cable_10m (Max. 16A)
SAP: 208001S1214
Weight: 1.60kg
Weipu_Neutrik(Female) Connectors
(Neutrik_Neutrik Connectors)
Connect the power and tiles.
②Power Cable_0.43m
SAP: 208001S1354
Weight: 0.11 kg
Neutrik_Neutrik Connectors
Connect neighboring tiles (vertical).
③Power Cable_2.4m
SAP: 208001S1194
Weight: 0.4 kg
Neutrik_Neutrik Connectors
Connect tiles in neighboring columns.
④Main Data Cable_30m
SAP: 208004S0506
Weight: 1.2 kg
Neutri_Neutrik Connectors
Connect the processor and tiles.
⑤Data Cable_0.43m
SAP: 208004S0529
Weight: 0.075 kg
Neutri_Neutrik Connectors
Connect neighboring tiles (vertical).
⑥Data Cable_0.75m
SAP: 208004S0407
Weight: 0.09 kg
Neutri_Neutrik Connectors
Connect tiles in neighboring columns.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
17 / 37
5.5.2 Power Cable
Plug in the power cable,
turn the power cable
clockwise until you feel
a “click”.
Pull back the button on
the plug, turn the power
cable anti-clockwise
and plug it out.
5.5.3 Data Cable
Plug in the data cable
and you feel a “click”.
Press the button on the
socket and plug the
data cable out.

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
18 / 37
6 Package
6.1 Flight Case
6.1.1 Standard
SAP: 309003-00470
Dimensions: 1167 x 619 x 835 mm
Capacity: Every flight case can carry 10 pcs tiles.
Figure 6-1. DM2.6 Flight Case
6.1.2 Optional
SAP: 309003-00390
Dimensions: 1167 x 619 x 835 mm
Capacity: Every flight case can carry 8 pcs tiles.
Figure 6-2. DM2.6 Flight Case
Note: The left space in the middle of the flight case is designed for cables and / or accessories.
1142
Max 835
Max 1167
143
810
594
Max 619

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
19 / 37
6.1.3 Labels on the Flight Case
Warning: Indoor use.
Warning: Keep the flight case upwards.
Warning: Maximum stack 3 flight cases.
Warning: Fragile
3

DM2.6 User Manual www.roevisual.com
2019-04-04 | Copyright © 2019 ROE Visual Co., Ltd. All Rights Reserved.
20 / 37
7 Installation Overview
Figure 7-1. DM2.6 Cabling
Video Source
2.Power Cable_0.43m_Neutrik_Neutrik
3.Main Data Cable_30m_Neutrik_Neutrik
4.Data Cable_0.43m_Neutrik_Neutrik
AC AC AC AC AC AC
1.Main Power Cable_10m_Weipu_Neutrik
Main Power Cable_10m_Neutrik_Neutrik