rollibot Rolli Cool A20 User manual

USER MANUAL
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Ver.1.0 3/12/19
PORTABLE AC WITH HEATER
Rolli Cool A20

www.rollibot.com
Customer Service: 1-844-585-6295

Dear RolliCool Owner,
Welcome to the new age of cool!
The Rolli Cool A20 is an air conditioner and heater that uses the latest technology to
improve your quality of life. We’ve designed this unit to be fully portable and easy to
use in your home. It features multiple modes to keep you cool or warm no matter what
the weather’s like!
The A20 is designed for indoor use and can be used in dierent sized spaces. Casters
make it easy to move the unit from room to room so you can stay comfortable
anywhere. There’s even a remote control for a little more convenience!
All of the unit’s features are available through the RolliCool app, available on Android
and iOS. After pairing the A20 to your smartphone, you’ll have the power of comfort in
the palm of your hand.
Thank you for being a part of the Rollibot family!
— The RolliBot Team

4RolliBot RolliCool A20 Portable A/C with Heater User Manual
Table of Contents
Section 1. Information & Safety Warnings ............................................................. 5
1.1 – Introduction ............................................................................................................................5
1.2 – Safety Warnings......................................................................................................................5
1.3 – FCC Information......................................................................................................................6
1.4 – Disposal at End-of-Life .........................................................................................................6
Section 2. RolliCool Parts .......................................................................................... 7
2.1 – Box Contents............................................................................................................................7
2.2 – Components Overview........................................................................................................7
2.3 – Control Panel ...........................................................................................................................8
2.4 – Remote Overview .................................................................................................................9
Section 3. Setting Up the Unit .................................................................................. 9
Section 4. Wireless Setup.......................................................................................... 12
4.1 – App Installation.......................................................................................................................12
4.2 – App Pairing...............................................................................................................................12
4.3 – Amazon Alexa Setup.............................................................................................................13
Section 5. How to Use the RolliCool ........................................................................ 13
5.1 – Timer Mode ..............................................................................................................................13
5.2 – Cool Mode ................................................................................................................................14
5.3 – Dehumidify Mode..................................................................................................................14
5.4 – Fan Mode ..................................................................................................................................14
5.5 – Heat Mode ................................................................................................................................14
5.6 – Sleep Mode...............................................................................................................................14
Section 6. Maintenance............................................................................................. 15
6.1 – How to Clean the Filters.......................................................................................................15
6.2 – How to Drain the Unit...........................................................................................................16
Section 7. Storage...................................................................................................... 17
Section 8. Troubleshooting....................................................................................... 17
Section 9. Warranty .................................................................................................. 18
9.1 – Violation.....................................................................................................................................18
9.2 – Information ..............................................................................................................................18

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RolliBot RolliCool A20 Portable A/C with Heater User Manual
Section 1. Information & Safety Warnings
1.1 – Introduction
This user manual will guide you through the functions and usage of your Rolli Cool A20 Portable
A/C with Heater. It is important that you follow all instructions and pay attention to all notes that
appear throughout this manual. Consult this manual before you attempt to use your RolliCool. If
you have questions not answered by this manual or are in need of repair or non-routine service,
contact customer service at 1-844-585-6295. Before contacting customer service, please have
your purchase information ready as this may be needed during the call. This information may be
recorded below.
Date of Purchase:
Place of Purchase:
1.2 – Safety Warnings
When reading this manual, note these icons:
Notes with this icon MUST be read, understood, and obeyed to prevent injury or damage etc.
Notes with this icon include relevant information.
Overall Usage
• Do not insert objects into the product.
• The product is not a toy. Do not leave children unsupervised around the product.
• The product is designed for indoor use only.
• Keep the product upright at all times.
• Do not use the product near any of the following places:
• Near anything ammable
• Direct sunlight
• Damp areas
• Dusty areas
• Do not use wax, thinner, or solvents when cleaning the air conditioner.
• Clean your lters once or more every couple of weeks.
• Do not place any obstacles in front of any air inlet or outlet.
• Do not pull the on the power cords or cables.
• In the event that the product is malfunctioning, shut the power o immediately.
• Switch o the product before cleaning.
• Use only two AAA batteries with the included remote. Do not mix old and new batteries
or batteries from dierent brands.
• Use parts you have received from RolliBot Ror that have been included in the original
packaging.
• Do not use the product for any purpose other than described in this user manual.
Installation Warnings
• Do not install the product in a sloped setting.
• Do not install the product in direct sunlight.
• Do not install the product in places with open ames or ammable gas.

6RolliBot RolliCool A20 Portable A/C with Heater User Manual
• Do not use extension cords etc. Only plug the product into a grounded wall outlet.
• Avoid installing the product in damp areas.
• Make sure to drain the product with the included drainage pipe
1.3 – FCC Information
DECLARATION OF CONFORMITY:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
FCC RELATED INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthe 
receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modications to this equipment. Such modications could void the user’s authority to operate
the equipment.
1.4 – Disposal at End-of-Life
This product must not be disposed of by incineration, landlling, or mixing with household
trash. Improper disposal of the battery contained within this product may result in the battery
heating up, rupturing, or igniting which may cause serious injury. The refrigerants contained
inside the RolliCool present chemical risks to the environment. The recommended disposal for
any Rolli Cool A20 Portable A/C with Heater at its end-of-life is to dispose of the entire unit by
contacting your local recycling company.
Local regulations and laws pertaining to the recycling and disposal of any RolliCool unit and/or
products containing them will vary according to your country, state, and local governments. You
must check laws and regulations corresponding to where you live in order to dispose of your
RolliCool unit properly. It is the user’s responsibility to dispose of their equipment properly in
accordance with local regulations and laws.
For additional information about where you should drop o your RolliCool unit, please contact
your local or regional waste management oce, your household waste disposal service, or your
point-of-sale.

7
RolliBot RolliCool A20 Portable A/C with Heater User Manual
Section 2. RolliCool Parts
2.1 – Box Contents
• 1 x Rolli Cool A20 Portable A/C with Heater
• 1 x Remote Control
• 1 x Drainage Pipe
• 2 x Air Filters (pre-installed)
• 1 x Heat Exhaust Pipe
• 1 x Heat Exhaust Pie Connector
• Window Kit Parts
• 1 x User Manual
Rolli Cool A20 Portable A/C with Heater
Remote Control
Drainage Pipe
Window Kit
1
2
3
4
1Control Panel
Front Housing
3
Casters
4
2Louvres
2.2 – Components Overview
Window Kit Parts User Manual
Sleep
Fan
Heat
Cool Dry
Swing
Heat Exhaust Pipe Heat Exhaust Pipe
Connector

8RolliBot RolliCool A20 Portable A/C with Heater User Manual
2.3 – Control Panel
The A20 features a digital control panel which turns on when the unit turns on and includes
buttons.
Buttons & Parts
SWING TIMER SPEED MODE SLEEP POWER
WIFI
1 2 3 4 65 7 8 9 10
1Swing Button: Press to start or stop louver movement.
2Timer Button: Press to turn timer mode on or o.
3Speed Button: Press to cycle between fan speeds (Low, Med, High).
4Up Button: Press to raise temperature or adjust timer duration.
5Display: This section will light up to show temperature and other information.
6Down Button: Press to lower temperature or adjust timer duration.
7Mode Button: Press to cycle between cool, dehumidify, fan, and heat modes.
8Sleep Button: Press to turn on or o Sleep mode.
9Power Button: Press to turn the unit on or o.
10 WIFI Indicator: After connecting with the smartphone, this indicator will be lit green. If the
RolliCool is not connected to a smartphone, this will ash green.
5
6
8
7
10
12
11
5Upper Filter
6Upper Drainage Opening
7Air Vent
8
9
Lower Filter
10 Power Cord
Power Plug Fixture
11 Lower Drainage Opening
12 Handle
9

9
RolliBot RolliCool A20 Portable A/C with Heater User Manual
• Schedulingcanbedoneand/oradjustedviathecontrolpanel,remote,ortheapp.Seethefollowingsectionformore
information about the remote. See Section 4 for information about the app.
• PresstheupanddownbuttonstogetheronthecontrolpaneltoswitchbetweenCelsiusandFahrenheit.
2.4 – Remote Overview
The A20 features a remote with a digital display that can be used to control most of the unit’s
features.
Remote Buttons
Timer Button: Press to turn timer mode on or o.
Mode Button: Press to cycle between cool, dehumidify, fan,
and heat modes.
Vent Button: Press to turn open or close the louvres.
Sleep Button: Press to turn on sleep mode.
Power Button: Press to turn the unit on or o.
-/+ Press to lower or raise temperature or adjust timer duration.
Fan Speed Button: Press to cycle through 3 fan speeds.
°C/°F Button: Press to toggle between Celsius and Fahrenheit.
• Avoidpressingtworemotebuttonssimultaneouslyasthismaycausemalfunctions.
• Avoidusingtheremoteinareaswithextremetemperatureuctuations.
• Iftheremotewillnotbeusedforextendedperiodsoftime,removethebatteries.
• Theremotecontrol’srangeisapproximately23ft.Useitwithinthisrange.
• UseonlytwoAAAbatterieswiththeincludedremote.Donotmixoldandnewbatteriesorbatteriesfromdierentbrands.
Section 3. Setting Up the Unit
• Beforeusingtheunit,keepituprightforatleasttwohours.
• Donotuseextensioncords,plugadapters,powerstrips,etc.Onlyplugtheunitintoagroundedwalloutlet.
• Donotusetheunitinbathroomsorotherexcessivelyhumidareas.
• Afterinstallation,keeptheunitatleast20in.fromthewallsatalltimes.
Sleep
Fan
Heat
Cool Dry
Swing

10 RolliBot RolliCool A20 Portable A/C with Heater User Manual
Window Kit Parts
Sections
These sections thread into one another and
should be placed within a window gap.
Installation
Step 3. Attach the wheels (if needed) and roll
the unit into the desired room. In the moving
process, ensure that the unit is in an upright
position and the RolliCool is placed on a at
surface.
Screw Head
Washer
Screw Base
B
B
A
B
A
These parts are used to secure the sections
together and can be loosened or tightened
when adjusting the sections according to
window height.
Screw Fastener
Step 1. Separate one screw fastener and
thread the screw base into one end of Section
B.
Step 2. Thread Section A onto the end of
Section B and use the screw head and washer
to secure the sections together.
Step 4.
Insert the connector into the piper and
rotate it clockwise to secure it. Slide the other
end of the heat exhaust pipe into the opening
outside the air vent on the back of the unit.
Unfurl the pipe to the necessary length.

11
RolliBot RolliCool A20 Portable A/C with Heater User Manual
Step 5. Install the assembled kit into a gap between the window and the frame and push the
window nearly closed to secure it. Turn the screw head to tighten or loosen the screw fastener
and adjust the sections as needed.
Step 6. Attach the heat exhaust pipe to the window kit. If desired, add a screw to the end of the
heat exhaust pipe to further secure it to the window kit.
Makesuretheexhaustpipeisnotbentorkinkedasthismayinhibitairowand/ordamagetheunit.

12 RolliBot RolliCool A20 Portable A/C with Heater User Manual
Section 4. Wireless Setup
For added convenience, there is an app for this RolliCool unit. The app is compatible with most
Android and iOS smartphones. Additionally, the unit can also be paired with Alexa and other
products from the Amazon Echo Family.
4.1–App Installation
Step1. Use your smartphone to search the Google Play or App Store for the“RolliCool”
application.
Step2. Download and install the app according to your operating system.
4.2 – App Pairing
• PoweringontheRolliCoolwillautomaticallyenableBluetooth®,whichwillstayenabledaslongastheRolliCoolison.
• ForinstructionsonhowtoturnonBluetooth®onyoursmartphone,consultthemanualforyoursmartphone.
•AswithmostBluetooth®devices,itisrecommendedtokeeptheconnecteddeviceswithinatleast32feetofeachother.
Theconnectionmaybeterminatedorfailtoworkproperlyiftheconnecteddevicesaretoofarapart.
Step 1. Turn on the RolliCool. The WIFI indicator on control panel will start ash before pairing.
Then turn on your smartphone’s Bluetooth® and open the RolliCool app.
Step 2. Register for an account and return to the app (g.1).
Step 3. After logging in, select the desired device type and tap the icon.
Step 4. On the Access Mode screen, enter Wi-Fi and Bluetooth® info as needed (g. 2). After that,
the app should begin pairing.
Step 5. After connecting successfully, the WIFI indicator on control panel will be lit green. The
app can then be used to set schedules, change modes, and more (g.3).
Yourdevicemaybesettoadierentmodelnamebydefault.Tochangethedevicename,tap“More”intheuppercorner
thenselect“Renamedevice”toenteranewnameforyourCOOLA20.
g.1 g.2 g.3

13
RolliBot RolliCool A20 Portable A/C with Heater User Manual
4.3 – Amazon Alexa Setup
Step 1. Search “RolliCool“ in the Amazon Alexa app home screen (g. 4).
Step 2. Select the RolliCool app and tap “ENABLE“ (g. 5).
Step 3. Login your RolliCool account and tap ”Link Now”. Follow any additional in-app
instructions as needed (g. 6).
g. 4 g. 5 g. 6
Search for RolliCool in the Skill page.
• MakesureAmazonAlexaappandRolliCoolareconnectedtothesameWi-Finetwork;otherwise,Alexamaynotbeable
to discover your A/C unit.
• MakesureyourWi-Finetworkisstable.IftheWi-Fiisunstable,Alexamaydisconnectandnotworkcorrectlywithyour
RolliCool.
Section 5. How to Use the RolliCool
The A20 features a number of ways to control the unit. Most features can be accessed from the
unit’s control panel, on the remote, or in the RolliCool app.
• Inmostcaseswheretheremotecanbeused,theappcanalsobeusedasasubstitute.
• TokeeptheCOOLA20fromllingupwithwatertooquicklywhencertainmodesareused,itmaybebesttoattachthe
 drainagehose.It’srecommendedtoattachthehosetotheupperopeningwhenusingcoolordehumidifymodesandto
attach it to the the lower opening when using heat mode. See Section 6.2 for for information.
5.1 – Timer Mode
With this mode, the unit will automatically turn on or o and regulate temperature according to
the selected times.
• TurningTimerModeonwhentheunitisOFFmeanssettingthelengthoftimebeforetheunitwillturnon.
• TurningTimerModeonwhentheunitisONmeanssettingthelengthoftimetheunitwillrunbeforeitshutso.
• Aftersettingthetimer,theA/CunitwillenterTimerMode.WhiletheunitisinTimerMode,itwilloperateaccordingtothe
 selectedtimerduration.Pressingthetimerbuttonagainwillturntimermodeoandcancelanydurationsetting.
To Set a Turn On Time
1. When the unit and remote are o, press the timer button on the control panel or remote.
2. Use the up and down buttons (-/+ on the remote) to select the time the A/C unit will turn on
on, e.g., selecting“03”will prompt the unit to turn on in 3 hours’time etc.
3. After the selection is complete, the display’s “Hr” light will turn on.
When a schedule is active, the unit will not turn on if the chosen temperature is higher than the indoor temperature.

14 RolliBot RolliCool A20 Portable A/C with Heater User Manual
To Set a Shutoff Time
1. When the unit and remote are on, press the timer button on the control panel or remote.
2. Use the up and down buttons (-/+ on the remote) to select the time the A/C unit will turn o
o, e.g., selecting“03”will prompt the unit to turn o in 3 hours’ time etc.
3. After the selection is complete, the display will show the current indoor temperature and the
“Hr” light will turn on.
5.2 – Cool Mode
With this mode, the unit will turn on and regulate temperature as selected.
1. Press the power button on the control panel or remote.
2. Press the mode button on the control panel or remote multiple times until the display’s “Cool”
light turns on.
3. Use the up and down buttons (left/right on the remote) to set the desired temperature
61~88°F (16~31°C).
4. Use the fan button to cycle through fan speeds.
When cool mode is active, the unit will not turn on if the chosen temperature is higher than the indoor temperature.
5.3 – Dehumidify Mode
With this mode, the unit will turn on and begin removing moisture from the air.
1. Press the power button on the control panel or remote.
2. Press the mode button on the control panel or on remote multiple times until the display’s
“Dry” light turns on.
In dehumidify mode, the fan speed is automatically set to low and cannot be adjusted.
5.4 – Fan Mode
With this mode, the unit will turn on and begin use the fan to promote air circulation.
1. Press the power button on the control panel or remote.
2. Press the mode button on the control panel or remote multiple times until the“Fan” light
turns on.
3. Use the speed button to cycle through speeds (High, Medium, Low).
5.5 – Heat Mode
With this mode, the unit will turn on and begin outputting the air.
1. Press the power button on the control panel or remote.
2. Press the mode button on the control panel or on the remote multiple times until the display’s
“Heat” light turns on.
3. Use the up and down buttons (left/right on the remote) to set the desired temperature
61~88°F (16~31°C).
4. Use the fan button to cycle through speeds.
5.6 – Sleep Mode
With this mode, the unit will turn on and begin operating at a low speed. This mode is similar to
fan mode at low fan speed and functions as a way to aid sleep especially if you are used to light
noise around bedtime.

15
RolliBot RolliCool A20 Portable A/C with Heater User Manual
1. Press the power button on the control panel or remote.
2. Press sleep button on the control panel or the sleep mode button on the remote. The display’s
“Sleep” light should turn on. Press again to turn this mode o.
In sleep mode, the fan speed is automatically set to low and cannot be adjusted.
Section 6. Maintenance
Proper maintenance will help improve your RolliCool’s performance. Periodically, the RolliCool
will need its lters cleaned. For optimal performance, the lters should be cleaned at least twice
a month.
• Ifanytypeofnon-routinemaintenanceisneeded,suchasanymaintenancenotdescribedinSection6ofthis 
 manual,pleasecontactcustomerserviceoracertiedHVACprofessionalastheunitcontainsrefrigerant.
• Wipetheexteriorcleanwithnon-abrasivecloth.Ifneeded,clothcanbedampenedwithwater.
• Donotuseharshcleaningchemicalsasthesemaydamagetheunit.
6.1 – How to Clean the Filters
• PleasemakesureyourA/Cunitiscompletelypoweredo
before performing any type of maintenance.
• Donotscrapetheairltersastheymaysustaindamage.
• Ahandvacuummaybeusedtocleanlters.
• Replaceltersaftercleaning.DonotusetheRolliCool 
 withoutthelters.
• Ifwaterhasbeenusedtocleananylter,ensureitis 
 completelydriedbeforereinstalling.DoNOTdryanylter
in direct sunlight.
• DONOTwashtheblackcarbonlter.Onlytheothertwo 
 ltersmaybewashed.
Cleaning the Upper Filter
1. Use the screwdriver to remove the screw on the cover as needed.
2. Reach under the notch and remove the cover.
3. Remove the lter and soak it in lukewarm water or use a vacuum to clean the lter. Mild
detergents may be used.
4. After the lter has completely dried, reinstall it.
Cleaning the Lower Filter
1. Use the screwdriver to remove the srew on the cover as needed.
2. Reach under the notch and remove the cover.
3. Remove the lter and soak it in lukewarm water or use a vacuum to clean the lter. Mild
detergents may be used.
4. After the lter has completely dried, reinstall it.
Notch
Notch
Filter
Filter
g. 7

16 RolliBot RolliCool A20 Portable A/C with Heater User Manual
6.2 – How to Drain the Unit
In most cases, the A/C unit will not require draining. In the event that draining is necessary, the
unit will sound an alarm and the display’s“Full“ light will turn on to indicate the water reservoir
inside is full.
• PleasemakesureyourA/Cunitiscompletelypoweredobefore
performing any type of maintenance.
• Ifrelocatingtheunitbeforedraining,moveitcarefullysoasnot
to spill the water inside the reservoir.
• Makesurethedrainagepipehasadequatespaceunderneath
for draining. If using the lower drainage opening, ensure there
 isasuitableareaforwaterruno.Ifusingtheupperdrainage
 opening,fetchacontainerforwaterrunobeforeconnectingthe
pipe.
• Keepthedrainagecoverandthewaterplugonatalltimeswhen
not draining the unit.
• Whendrainingtheunit,donotallowthepowercordtocomein
contact with water.
• Duringdrainage,theunitmaybetiltedslightbackwardsto
promote faster drainage.
• Keepinmindtheunitmayholdmorewaterthanexpected.Ifusingacontainer,donotuseasmalloneoreithertakecareof
drainage outdoors.
Using the Upper & Lower Drainage Openings
Remove the pre-installed caps and covers as needed.
Step by Step
The steps are the same for both the upper and lower drainage openings.
1. Turn o and unplug the unit then move it to a
suitable location for drainage.
2. Locate the opening and remove the pre-installed
plug (g. 10).
3. Fit the drainage pipe over the connector.
 Ifthedrainagepipeistoostiand/orcannotbeattached,trysoaking
theendinhotwatertosoftenitrst.
4. Allow the water to drain.
After draining is complete, it is recommended to turn the unit on and
run it in fan mode at the lowest speed for at least two hours in order to
ensure the drainage pipe dries inside.
5. Detach the drainage pipe.
6. Reinstall the plug back on to close the opening.
g. 8
Plug
Pre-installed. This
piece keeps any water
from draining out
unexpectedly.
Drainage Pipe
Fits over the connector
and allows water to
drain out and from
the unit.
g. 9
g. 10

17
RolliBot RolliCool A20 Portable A/C with Heater User Manual
Section 7. Storage
Before storing your Rolli Cool A20, select a dry, indoor environment. Properly storing your
RolliCool will help improve performance and battery life expectancy.
Step 1. Turn the unit o.
Step 2. Remove the heat exhaust pipe and window kit as needed for storage with the unit.
Step 3. Drain the unit of any water and insure all parts are completely dry.
Step 4. Turn the unit on and run it in fan mode at the lowest speed for at least two hours in
order to ensure the inner reservoir is completely dry inside.
Step 5. Turn o the unit and install the power cord’s plug into its xture on the back of the unit.
Step 6. Remove the remote batteries and store separately.
• Alwaysturntheunitobeforetransportingorstoring.
• Covertheunittoprotectitfromdust.Donotstoreinadustyenvironmentasdustmaycausedamageovertime.
• Storetheunitindoorsatadryandstabletemperature.Donotstoreinanunheatedgarage,shed,orotherlocationswith
 extremetemperatureuctuations.
Section 8. Troubleshooting
Problems Possible Causes Solution(s)
The unit does
not work.
There is no electricity. Turn it on after connecting it to a socket
with electricity.
The overow indicator displays. Drain the water inside.
The indoor temperature is too low
or too high.
Use the unit when the indoor temperature
is between 44-95 F (7-35 C ).
Change the set temperature.
The cooling
eect is weak.
There is direct sunlight. Cover any direct sunlight coming through
the windows.
Doors or windows are open; there
are a lot of people; or there are
other sources of heat.
Close doors and windows.
The lter is dirty. Clean or replace the lter.
The air inlet or outlet is blocked. Clear obstructions.
Excessive Noise The unit is not placed on a at
surface. Put the unit on a at and stable surface.
Compressor
issues Overheating protection started. Wait 3 minutes until the temperature is
lowered then restart the unit.
The remote
control does not
work.
The remote and unit are too far
apart. Get closer to the RolliCool and make sure
that the remote control directly faces the
unit.
The remote isn’t pointed in the
right direction.
Batteries are dead. Replace batteries.

18 RolliBot RolliCool A20 Portable A/C with Heater User Manual
When the RolliCool encounters errors, the display may show certain error codes. Refer to the
table below.
Code Possible Cause Solution(s)
E1 Indoor temp. sensor failure Contact customer service for troubleshooting.
E2 EVA sensor failure Contact customer service for troubleshooting.
If none of the above information resolves your issue, please visit our website at www.rollibot.
com or contact customer service at 1-844-585-6295.
Section 9. Warranty
9.1 – Violation
The Rolli Cool A20 Portable A/C with Heater cannot be repaired or serviced within its warranty
period if any of the following has occurred:
• The warranty has expired
• Damage occurred during or in relation to non-routine and/or unauthorized disassembly
• Failure to provide a valid proof of purchase when requesting service or repair
• Damage occurred as a result of natural disaster etc.
• Damage occurred due to unexpected factors or man-made reasons (including mis-
operation, uid found in any openings, improper insertion or pulling, hauling, bumping,
improper voltage input and others)
9.2 – Information
One Year Limited Hardware Warranty
Your Rolli Cool A20 Portable A/C with Heater (“Product”) includes a One Year Limited Hardware
Warranty (“Warranty”). The Warranty covers product defects in materials and workmanship
under normal use. This Warranty is limited to residents of the United States and Canada only and
is available only to original purchasers. This Warranty gives you specic legal rights, and you
may also have other rights which vary from state to state.
This Warranty starts on the date of your purchase and lasts for one year (the“Warranty Period”).
The Warranty Period is not extended if the Product is repaired or replaced. We may change the
availability of this limited warranty at our discretion, but any changes will not be retroactive.
Warranty services are provided by RolliBot Warranty Pro (“WP”). If a hardware defect arises and
a valid claim is received within the Warranty Period, at its option and to the extent permitted by
law, WP will: (1) repair the hardware defect by using new or refurbished parts that are equivalent
to new in performance and reliability; or (2) exchange the Product with a product that is new
or refurbished which is substantially equivalent to the original product. This Warranty is for one
replacement only of like-items and does not cover items out of production if the product is no
longer made or stocked. This Warranty is not assignable or transferable. The original purchaser
may call WP’s toll-free number at 1-844-585-6295 for a service request.

19
RolliBot RolliCool A20 Portable A/C with Heater User Manual
When a product or part is exchanged, any replacement item becomes your property, and
the replaced item becomes WP’s property. This warranty only covers technical hardware
defectiveness during the warranty period and under normal use conditions. WP does not
warrant uninterrupted or error-free operation of this Product.
This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper
use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e)
modications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as
accidents, abuse, or other actions or events beyond our reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this Warranty.
Only WP or a party expressly authorized by WP should perform service on this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE
REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR
LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR
THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT
OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANT

Copyright © 2019. Rollibot, LLC. All Rights Reserved