Roper AL2121W User manual

Washers
Useand
CareGuide
rnTM
Home Appliances
AL2121W
AL3132W
Thank you for choosing a Please complete all of the
Roper appliance. Installation Instruction
This Useand CareGuide will help you
operate and maintain your new, quality-
built automatic washer. Keepthis Use
and CareGuide in a safeplace for future
reference.
steps before attempting to operate your
washer.
You are responsible for
Complete the form below. Have this
information ready if you need service or
call with a question.
It is your responsibility to be sure that
your washer:
. Copymodel and serial numbers
from plate (seediagram on page 3)
and purchase date from salesslip.
. Keepthis book and salesslip
together in a handy place.
l Is properly installed by a qualified
person.*
. Is installed and leveled on afloor
that can support the weight ofthe
washer.*
. Is properly connected to a grounded
electrical circuit that meetsthe
electrical requirements.*
. Is properly connected to awater
supply and drain.*
. Is used only for the job it was
designed to do.
. Is not used by children or anyone
unable to operate it properly.
. Is protected from the weather and
installed where the temperature
will not fall below freezing.
. Is properly maintained.*
*SeeInstallation Instructions for
complete information.
Model Number
Serial Number
Purchase Date
Service Company Phone Number
Contents
Important Safety Instructions
Energy Saving Tips
Before You Wash
Special Model Features
Sort the load
Load the washer
Using Your Washer
AL2121W lame canacitv.
single-speed‘tvasher -
AL3132W large capacity,
single-speed washer
Other Features
Rinse and spin
Drain and spin
Manual-clean lint filter
Laundry Load Guide
Common Washing Problems
Laundry Tips 9
Caring For Your Washer
Before leaving on vacation :i
To protect your washer from freezing _ 10
Before You Call For Service
Warranty :;
How to get service or assistance 12

Important Safety Instructions
Reduce risk of fire, electrical shock, or personal injury when using your washer, by follow-
ing basic precautions, including the following:
. Read all instructions before using
your washer.
. DO NOT wash items cleaned in,
washed in, soakedin or spotted
with gasoline, dry-cleaning
solvents, paint, wax or other
flammable or explosive substances
in the washer. The fumes can create
afire or explosion. Always hand-
wash and air-dry fabrics containing
these materials.
. DO NOT allow children to play on or
inside the washer. Close
supervision of children is necessary
when the washer is used near
them.
. Beforethe washer is removed from
service or discarded, removethe lid
to prevent accidental entrapment.
. DO NOT reach into the washer
basket while it is filling with water,
while agitator is moving or while
basket is spinning. If the lid is
opened while the basket is spin-
ning, the basket will automatically
stop in afew seconds.
. DO NOT install or store washer
n The washer must be electrically
where it will be exposed to the grounded. SeeInstallation
weather. Instructions.
. DO NOT tamper with controls.
n Storedetergent and laundry
. You are responsible for making sure products in a cool,dry place out of
that your washer is installed, children’s reach.A locked cabinet
repaired and has parts replaced by is recommended.
a qualified person.
n Readand follow instructions on
. DO NOT add gasoline, dry-cleaning detergent and laundry packages.
solvents or other flammable or Payspecial attention to warnings
explosive substances to the wash and precautions.
water. The substances give off
n DO NOT use chlorine bleach in the
vapors that could ignite or explode. samewash asammonia, vinegar,
n If hot water has not been used
rust remover or other acids.
recently (usually 2 weeks or
Hazardousfumes can form.
longer), hydrogen gas may build n DO NOT
machine-wash glass fiber
up in the water heater and the hot
materials. Smallparticles can stick
water pipes. HYDROGEN GAS IS
to fabrics washed in following
EXPLOSIVE. To prevent injury or
loads and causeskin irritation.
damage, before using your washer, n DO NOT
use or store dry-cleaning
turn on all hot water faucets and
solvents, kerosene or other
allow water to run for several
flammable or explosive
minutes. This will allow gases to
substances in or near your
escape. DO NOT smoke or use any
washer. These substances give off
open flame near the faucet while it
vapors that can create a fire
is open.
hazard or explosion.
.SAVE THESE INSTRUCTIONS.
Energy Saving Tips
1.Usewasher during non-peak
energy usage hours. (Contact your
power company for the most
energy-efficient times.)
2.Usehot water only when washing
whites or heavy or greasy soils.
3.Usecold water for washing light
soils.
4.Usecold rinses.
5.Adjust the water level when
washing small loads.
6.Avoid rewashing by:
- pretreating stains or heavy soils;
- properly sorting clothes;
- using enough detergent;
- not overloading;
- using proper cycles and wash
times.
Before You Wash
1.Turn all pockets inside out and
empty.
2. Turn down cuffs. Brush away lint
and dirt.
3. Closezippers, snaps and hooks and
remove pins, buckles and other
hard objectsto prevent scratching
laundry basket, agitator or
snagging other items.
4.Removeunwashable trim and
ornaments.
5.Tie strings and sashesto prevent
tangling.
6.Mend tears, loosehems and seams.
7.Treat spots and stains. Pre-soakif
necessary.
Page2

Special Model Features
Water level
selector
(AL3132W)
Agitator
Manual-clean
lint filter
(AL3132W-not shown)
Cycle control knob
Model and serial
number plate
(under lid)
The drawings in this book may vary
slightly from your washer model. They
Sort the load
are designed to show the different Sortitems by lint-givers (chenille, bath
features of all the models covered by this towels) and lint-takers (corduroy,
book.Your model may not include all the permanent press and synthetics).
features shown. Sortby fabric and construction (cottons,
knits and delicate items).
Sortby color (white, colorfast and non-
colorfast).
Sortby amount of soil (heavy, normal
and light).
Load the washer
Drop items into washer loosely and
evenly.
For best cleaning and wrinkle-free
results, items should movefreely in
wash water. Permanent press and
synthetic knits should have more room
to move in the water than towels, jeans,
etc. (For specific loading recom-
mendations seepage 6.)
Tub
Laundry Tip
DONOT overload washer.
Overloading or packing can cause
poor cleaning, increased wrinkling,
excessive lint and can wear out
items faster.
Usehighest water level for the best
permanent press results.
Page3

Set cycle, water temperature
and wash time
Water temperature and load size are
selectedthrough wash time.
. Hot water can be selected by
turning cycle control knob to 14
minutes in the REGULARHEAVY
Cycle.Rinsesare cold.
. Warmwater can be selected by
turning cycle control knob to 10
minutes in the REGULARHEAVY
Cycle, or to 6 minutes in the SHORT
Cycle.Rinsesare cold.
Push in cycle control knob and turn it
clockwise. Stopwhen indicator on
knob’s outer ring points to the number in
the wash cycle you want. The numbers
are minutes ofwash time.
Wash cycles
Regular Heavy (14 min.) Wash sturdily
constructed fabrics (i.e. cotton) or
heavily soiled items.
Regular Heavy (10 min.) Washmoder-
ately soiled fabrics.
Short (6 min.) Gently wash lightly soiled
delicates and washable knits.
NOTE: Useshorter wash times for
lightly soiled loads. Loadswith only a
few small items need less wash time for
best results.
To start To change load size
Pull cycle control knob out. The washer
will fill to the selected water level and
water temperature. Immediately after
filling, the washer will agitate for a
selected number of minutes. Agitation
can occur with the washer lid up or
down. The washer will pause briefly
throughout eachcycle. These pauses are
normal for washer operation,
The washer will automatically fill for
highest water level when cycle control
knob is turned to 14or 10minutes in the
REGULARHEAVY Cycle, or to 6 minutes
in the SHORTCycle.
1.Push cycle control knob in and turn
clockwise to 14minutes (for hot
water) or 10minutes (for warm
water) in the REGULARHEAVY
Cycle.
For smaller load sizes (and alower water
fill), follow these steps:
To stop at any time
Push cycle control knob in. To restart,
pull cycle control knob out.
Laundry Tip
For best cleaning results, use:
-Hot wash water for normally
soiled, permanent press and
synthetic items; white and color-
fast cottons; heavy soils and
diapers.
-Warm wash water for knits; dark
or non-colorfast colors; washable
woolens; moderate soil.
-Cold wash water for lightly soiled
fabrics; somenon-colorfast colors.
Dry detergents can spot-fade wet
laundry. If using cold water, dissolve
recommended amount of detergent
in one quart (1L) of warm water
before adding it to the washer, or
use aliquid detergent,
2.Pull cycle control knob out. The
washer will start to fill.
3.When the washer reachesthe
desired water level, push cycle
control knob in and turn clockwise
until it points to 6minutes in the
REGULARHEAVY Cycle.
4. Pull out cycle control knob to start
the washer.
Page4

Select water level Select cycle and water
temperature Select wash time
To set the correct water level, turn the
water level selector knob to the level
that describes the size of your wash
load.
The water level can be set to SMALL (a
few small items) or LARGE(afull load).
NOTE: For best results with permanent
press clothes, use the LARGEwater
level.
Reducewash time when using the
SMALL water level setting. Loadswith
only afew small items need less wash
time for best results.
Wash cycles
Regular Heavy (14 min.) Washsturdily
constructed fabrics (i.e. cotton) or
heavily soiled items.
Regular Normal (6 min.) Washmoder-
ately soiled fabrics.
Permanent Press (10 min.) Wash
moderately soiled permanent press and
somesynthetic fabrics. Cool-down rinse
helps to keep fabrics from wrinkling.
Permanent Press (6 min.) Washlightly
soiled permanent press and some
synthetic fabrics. Cool-down rinse helps
to keep fabrics from wrinkling.
To set the water temperature, push in
the cycle control knob and turn it
clockwise to the areamarked H (hot),
W(warm) or C(cold). Setwater
temperature level according to fabric
label or the amount of soil to be washed.
NOTE: All rinses use cold water.
Start the washer by pulling out cycle
control knob. The washer will fill to the
level you set with wash water ofthe
selected temperature. After filling, stop
the washer by pushing in cycle control
knob. Selectwash time
Laundry Tip
For best cleaning results, use:
-Hot wash water for normally
soiled, permanent press and
synthetic items; white and color-
fast cottons; heavy soils and
diapers.
-Warm wash water for knits; dark
or non-colorfast colors; washable
woolens; moderate soil.
-Cold wash water for lightly soiled
fabrics; somenon-colorfast colors.
Dry detergents can spot-fade wet
laundry. If using cold water, dissolve
recommended amount of detergent
in one quart (1L) of warm water
before adding it to the washer, or
use aliquid detergent.
Selectawash time by stopping the
washer after filling. Turn cycle control
knob to the number in the wash cycle
you want. The numbers are minutes of
wash time. Restart the washer.
To start
Pull cycle control knob out. The washer
will agitate for a selected number of
minutes. Agitation can occur with the
washer lid up or down. The washer will
pause briefly throughout eachcycle.
These pauses are normal for washer
operation.
To stop at any time
Push cycle control knob in. To restart,
pull cycle control knob out.
Page5

Other Features
Rinse and spin Drain and spin
Complete rinsing offabrics washed with A dram and spin may help shorten
extra detergent may require an extra drying times for somefabrics or hand-
rinse and spin. To set for extra rinse and washed items by removing excess
spin: water.
1.Push cycle control knob in.
2.Turn knob clockwise to one of the
dots on the dial, asillustrated
above. (Seearrows in drawing.)
3.Pull cycle control knob out. The
washer will fill to selected level,
agitate, drain and spin.
1.Push cycle control knob in.
2.Turn clockwise to any bar located
just before an OFFarea on the dial,
asillustrated above. (Seearrows in
drawing.)
3.Pull cycle control knob out. The
washer will drain and spin.
Laundry Load Guide
Usehighest water level for these
suggested full-size loads.
Mixed Load
Heavy Work Clothes
2 double sheets or 2pair pants
1king-size sheet 3 shirts
4 pillowcases 3pair jeans
6 T-shirts 1coverall
6pair shorts
2 shirts
2blouses
6 handkerchiefs
Manual-clean lint filter
AL3132W
Cleanthe lint filter after every load.
1.Lift up agitator barrel.
2.Wash or wipe the filter clean
(located in bottom ofthe agitator
barrel). The filter is not removable.
3.Snapthe agitator back into place.
NOTE: On Model AL2121W,lint is
washed out with existing wash water. If
your washer drams into atub, remove
any lint collected in the tub or strainer.
Towels
8bath towels
8hand towels
10wash cloths
1bathmat
Permanent Press
1double sheet
1tablecloth
1dress
1skirt
2blouses
2 slacks
3 shirts
2pillow cases
Knits
2 slacks
2blouses
4 shirts
4 tops
2 dresses
Delicates
2 camisoles
4 slips
2 panties
2bras
2nighties
Page6

Common Washing Problems
PROBLEM CHECK IF WHAT TO DO
Dye transfer
Load is properly sorted Separatecolorfast from non-colorfast items. Prevent light-colored items
from contacting non-colorfast items.
Load has been left in washer for Unload washer immediately.
extended time
Gray whites,
Load is properly sorted Separatewhite, colored and non-colorfast items.
dingy colors
Enough detergent is used Increase amount of detergent.
Water is hot enough Hot water should be at least 130°F(54°C).
Water is too hard for soapor Useliquid detergent in increased amounts for water hardness and
detergent used amount of soil. Usea water conditioner in the wash and rinse.
Install a mechanical water softener.
Greasy
spots
Undiluted fabric softener touches
fabric
Fabric softener added to wash
water
Enough detergent is used
Soil deposits arepresent on
basket interior or agitator
Dilute fabric softeners with l/2 to 1cup (125to 250mL) warm water.
Add fabric softener only in rinse part of the cycle.
Useenough detergent to hold soil soit drains away with wash water.
Treat spots with heavy-duty liquid detergent.
Washin warm or hot water with extra detergent.
Washmorethan once; DONOT dry between washings.
Wipe with a damp cloth or remove deposits by running a complete cycle
using hot water, 2cups (500mL) of detergent and 1cup (250mL) of
chlorine bleach.
Lint
Load is properly sorted
Load is too big for capacity or
water level
Paperor tissue is in pocket
Enough detergent is used
Pilling is being mistaken for lint
Separatelint givers (towels) from lint takers (synthetics, permanent
press, corduroys). Separatesynthetic items from cotton items.
Drop items in loosely; DONOT pack clothes tightly into basket.
Checkpockets before washing.
Usemore detergent.
Laundering raises a surfacefuzz called pilling. Synthetics are morelikely
to pill than other fabrics.
Load too wet
Rinse is cold Cold rinses leave loads colder/wetter, but savemoney, energy and
after spin
causefewer wrinkles.
Lid has been opened before Closelid firmly. Complete cycle before opening lid.
spinning has completed
Continued on next page
Page7

PROBLEM CHECK IF WHAT TO DO
Overall
Chlorine bleach is used Chlorine bleach can permanently yellow somefabrics. Readfabric
yellow; washing label and chlorine bleach package label carefully.
brown or
yellow
Iron is in water heater or pipes Run hot water afew minutes before washing to clear lines. Drain water
stains
heater occasionally.
Iron or manganese is in water DONOT use chlorine bleach in water containing iron. Useawater
conditioner in wash and rinse water.
Install an iron filter.
Shrinking
Fabric is poor quality
Fabric-care label directions were
followed
Checkfabric quality before purchasing.
Follow fabric carelabel directions.
Snags, rips,
holes Chlorine bleach is properly used Follow chlorine bleach directions.
Sharparticles are removed; Removesharp objects; fasten hooks and eyes,zippers and snaps; turn
fasteners arefastened synthetic fabrics inside out before washing.
Rips, broken threads and tears not Mend fabric before washing.
mended before washing
Stiff, harsh
fabrics
[usually
cottons)
Water is too hard for soapor Useproper amount of detergent for water hardness. Donot use soapif
detergent used you have hard water.
Cottons are line-dried Dry cottons in dryer.
Twisting or
tangling
Load too big for washer capacity Useproper load and water level.
or water level
Items are improperly loaded DONOT wrap items around the agitator. DONOT slip straps
over agitator.
Wrinkling
Load is too big for washer capacity Drop items in loosely; DONOT pack clothes tightly into basket. Wash
or water level smaller loads of synthetic and permanent press items.
Setting allows for cool-down time UsePermanent PressCycle (AL3132W).This cycle includes a cool-down
ofthe wash water before the spin.
Load has been left in washer or Unload washer or laundry basket immediately.
laundry basket for extended time
NOTE: Sincepermanent press finishes may vary, items labeled
“Permanent Press” may require touch up ironing.
Yellow
areas
Bodyoils mayhave stained Make sure water is hot (at least 130”F/54”C).
fabric-usually found on the middle
of pillowcases and sheets; Increase the amount of detergent.
underarms of cotton clothing
Page8

Laundry Tips
Stained or wet garments should be
washed promptly. Dry laundry
immediately after washing to prevent
wrinkling.
For best results when using soap,
detergent, chlorine or all-fabric bleach,
fabric softeners, pretreatment or enzyme
laundry products, packaged water
conditioners, bluing, ammonia or starch,
follow the packageinstructions.
Water hardness
Many poor washing results can be
traced to wash water hardness. To check
your water hardness __.
. City water-ask your city water
company.
. Well water-call your Cooperative
Extension Service.
Ask for the mineral content in grains-
per-gallon or parts-per-million. If your
water is 9 or more grains-per-gallon or
morethan 153parts-per-million:
. Consider installing awater
softener.
. Usemore detergent.
. Usea packaged water conditioner.
. DoNot use soap.
Fabric softeners
. Always dilute fabric softeners with
l/2 to 1cup (125to 250mL) warm
water. Undiluted fabric softener can
stain fabrics.
. Add fabric softener after the washer
fills for the rinse part of the cycle.
(Seearrows in the illustration under
“Rinse and spin” on page 6.)Use
liquid fabric softener only in the
rinse part ofthe cycle.
. Fabric softeners should not be
mixed with other laundry products.
. Too much fabric softener can make
someitems non-absorbent (diapers
and towels). If this happens, use
less fabric softener or do not use it
every time.
Soaking
When soaking in your washer:
. Always use detergent.
. If using chlorine bleach, also
add detergent.
n Vinegar or other acids should
not be used in your washer
becauseacids attack all
porcelain basket finishes and
can reduce the life of your
washer.
. Useonly products labeled as
being washer safe.
Stain removal guide
I
Fire Hazard
. Never put dry-cleaning solvents or
fluids directly into your washer.
. Never put items treated with
solvents in your washer until they
have been completely rinsed and
air dried. The fumes from these
solvents can create a fire or
explosion.
. Treat stains when they arefresh.
Old or set stains may not comeout.
mBeforetreating, check:
-type of stain.
- fabric label and how colorfast it is.
- how old the stain is.
. Usecold or warm water first. Hot
water can set somestains.
. Useableach that is safefor the
garment. Dilute chlorine bleach.
. Test stain remover products on
inside seamor hidden corner of item
to check colorfastness.
. Put stained areafacedown on paper
towel or white cloth. Apply stain
remover to back of stain to force the
stain off the fabric instead of
through it.
. Usemeat tenderizer or enzyme
presoaksfor easier removal of some
protein stains.
1 Usedry cleaning solvents in awell
ventilated room.
. For specific stain removal recom-
mendations, askyour Cooperative
Extension ServiceOffice or consult a
public utility home economist.
Tints and dyes
n Follow package directions for tints
and dyes.
. When you are finished
1.Put chlorine bleach and detergent
in the washer.
2.Run through a complete cycle using
hot water.
3.Repeatif staining occurs on
following loads.
NOTE: Washerparts such asagitator,
washer lid, etc. can be stained by the
dye color.
Page9

Caring For Your Washer
To keep your washer looking like new:
. Wipe up detergent, bleach or other
spills with a soft, damp cloth as
they occur.
. Sharpor heavy objects should not
be put on or in your washer. Check
pockets for nuts, bolts, etc.
. If the washer interior needs
cleaning, put 1cup of chlorine
bleach and 2cups of detergent in
the washer. Run through a
complete cycle using hot water.
. When removing hard water
deposits, use only cleaners labeled
asbeing washer safe.
Before leaving on vacation
1.Shut off both water faucets.
2.Unplug power cord and turn off
electric power supply.
To protect your washer from
freezing
Install and store your washer where it
won’t freeze.Becausesomewater stays
in the washer, freezing can damageit. If
your washer is stored or moved during
freezing weather, winterize it.
1.Shut off both water faucets.
2.Disconnect and drain water inlet
hoses.
3.Put a quart of R.V.-type antifreeze
in the washer basket.
4. Push cycle control knob in. Turn
knob clockwise to just beyond any
dot on the dial. See“Rinse and
spin” on page 6for additional
information.
5.Pull knob out, and allow washer to
run for about 30secondsto mix
antifreeze and water.
6.Unplug power cord and turn off
electric power supply.
7.Storewhere washer will not freeze.
To use washer again
1.Flush water pipes and hoses.
2.Reconnectwater inlet hoses
according to Installation
Instructions.
3. Openboth water faucets.
4. Plug power cord into electrical
outlet.
5.Clean out antifreeze by adding one
cup of detergent to basket and
running washer through a complete
cycle.
Page10

Before You Call For Service
If you are having an operating problem,
checkthis chart to seewhat might be
the causebefore you caIl for assistance.
IPERATING PROBLEM CHECK IF WHAT TO DO
Washer will not fill. . Power cord is plugged into alive circuit . Firmly plug power cord into electrical
with proper voltage. outlet. Checkcircuit voltage at your home’s
fuse/circuit breaker box.
. Household fuse has blown or circuit . Replacefuse with atime-delay fuse of the
breaker hastripped. Check if time-delay correct capacity. Resetcircuit breaker.
fuse has been used.
. Both hot and cold water faucets are
n Open both faucets.
open.
. Water supply hosesare kinked.
n Straighten hoses.
. Cycle control knob is set and pulled out. I Setcycle control knob and pull out firmly.
Washer does not spin. . Lid is closed.
n Closelid firmly.
. Power cord is plugged into alive circuit
n
Firmly plug power cord into electrical
with proper voltage. outlet. Checkcircuit voltage at your home’s
fuse/circuit breaker box.
. Household fuse has blown or circuit I Replacefuse with atime-delay fuse ofthe
breaker has tripped. Checkif time-delay correct capacity. Resetcircuit breaker.
fuse has been used.
Washer stops during a
cycle. . Washerpauses briefly at different times m Wait a minute to seeif washer starts cycle
in eachcycle. These pauses are normal. again.
. Power cord is plugged into alive circuit
n
Firmly plug power cord into electrical
with proper voltage. outlet. Checkcircuit voltage at your home’s
fuse/circuit breaker box.
. Household fuse has blown or circuit I Replacefuse with atime-delay fuse ofthe
breaker has tripped. Checkif time-delay correct capacity. Resetcircuit breaker.
fuse has been used.
Washer fills and drains
without running.
Washer drains during
wash and rinse cycles or
water siphons out.
. Cycle control knob is pointing to a
n
Setcycle control knob on correct number in
number in the cycle. the cycle.
. Drain hose is higher than the water
n
Adjust dram hose sothat it is higher than
level in the washer. the water level in the washer.
Page11

LIMITED WARRANTY
ROPERT”
Home Appliances
LENGTH OF WARRANTY
(Fromdate of purchase)
PRODUCTS COVERED WHAT WE WILL PAY FOR
FULL ONE YEAR WARRANTY All RoperAppliances Replacementparts and repair labor to
correct defects in materials or
workmanship.
FULL FIVE YEAR WARRANTY
Refrigerators
Freezers
Air Conditioners
Dehumidifiers
Replacementparts and repair labor for
the sealedrefrigeration system
(compressor,evaporator, condenser,
drier or connecting tubing) which we
find to be defective in materials or
workmanship.
LIMITED 2ND-5TH YEAR
WARRANTY
Microwave Ovens Repair or replacement of magnetron
tube which we find to be defective in
materials or workmanship.
LIMITED 2ND-5TH YEAR
WARRANTY
Automatic Washers Repair or replacement of any part of
the gear caseassemblywhich we find
to be defective in materials or
workmanship.
WHAT WE WILL NOT PAY FOR
A. SERVICECALLSTO:
1. Correct the installation of your appliance.
2. Instruct you how to use your appliance.
3. Replacehouse fuses or correct house wiring or plumbing.
4. Replaceowner accessiblelight bulbs.
B. Repairswhen appliance is used in other than normal, single-family household use.
C. Pickup and delivery. Your appliance is designed to be repaired in the home.
D. Damageto appliance causedby accident, misuse, fire, flood, acts of God,or use of product not approved by us.
E. Any labor costs during the limited warranties.
This Roperappliance is warranted by Whirlpool Corporation. Under no circumstances shall it be liable under this warranty for
incidental or consequential damagesand all implied warranties arelimited to the sametime periods stated in the express
warranties for RoperBrand Appliances. Somestates do not allow the exclusion or limitation of incidental or consequential damages
or limitations of how long an implied warranty may last, sothe above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may alsohave other rights which vary from state to state.
Outside the United States,a different warranty may apply. For details, please contact your franchised Roperdistributor or military
exchange.
HOW TO GET SERVICE ORASSISTANCE
If you need service, first seethe “Before You Call For Service” section of this book. If you still need service after checking this
section, additional help can be found if you:
. Contact your selling dealer for the authorized servicer in your area?
OR
.Phone l-800-44-ROPER (l-800-447-6737)between 8:00 a.m. and 4:30 p.m. Eastern Time, Monday through Friday’:
OR
.For further information, write to: ConsumerRelations Dept., RoperBrand Appliances, 2000M-63 North, Benton Harbor, MI 49022:
*When requesting assistance,please provide the model and serial numbers, date of purchase, and a complete description of the
problem. The model and serial numbers are located on a plate under the lid (seeillustration on page 3).
If you are not satisfied with the service received, contact the Major Appliance ConsumerAction Panel (MACAP). MACAP is a
group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
Contact MACAP only when the dealer, authorized servicer or RoperBrand warrantor have failed to resolve your problem:
Major Appliance ConsumerAction Panel
20North WackerDrive
Chicago, IL 60606
MACAP will in turn inform us of your action.
Part No. 3355695Rev.A
01991 Whirlpool Corporation TM Trademark of Whirlpool Corporation Printed in U.S.A.