RS-PRD-00616-001 Page 10
2.5. Care of the 3D Foot Scanner
To ensure client safety, clean and, if applicable, disinfect the glass plate between uses.
The glass plate and other surfaces can be cleaned and disinfected with a suitable disinfectant or a
mild detergent (for example Dettol, Washing up liquid), or the supplied wipes.
Do not pour or spray the cleaning or disinfectant product directly on the 3D Foot Scanner or glass
plate, use a damp cloth or lint free wipe to clean and remove contamination.
Make sure the glass plate is completely dry before use.
Do not use solvent based, flammable, aggressive or abrasive cleaning or disinfectant products
(such as acetone, or ammoniac). Consult the labelling of the products before use.
2.6. Calibration and repair
The 3D Foot Scanner is calibrated in the factory. A new calibration is required after replacing the
laser, optics, camera or other mechanical parts by a qualified and authorized technician or in case
these parts are out of alignment due to mishandling, shocks or heavy vibrations.
There are no user serviceable parts inside the 3D Foot Scanner. Disassembly will void warranty.
The only user replaceable part, apart from the cables, is the fuse, it is located next to the power
switch on the back panel.
Repairing the 3D Foot Scanner should only be performed by qualified and authorized personnel.
Contact the support department for more information.
Save the original packaging, it can be used to ship the 3D Foot Scanner for repair.
2.7. Limited warranty terms and conditions
The 3D Foot Scanner (the “Product”) is warranted against defects in materials and workmanship
for a period of one (1) year from the date of the original purchase (the "Warranty Period") when
used in accordance with the Installation and User Guide.
If the Product is determined to be defective during the Warranty Period, RSscan international will
at its option (1) repair the Product, (2) exchange the Product with a new Product or refurbished
Product that is equivalent to new in performance and reliability.
Repair or exchange as provided under this warranty is the sole and exclusive remedy of the
consumer and RSscan international’s sole and exclusive liability in respect of defects in the
Product.
Customer shall contact the RSscan International support department to initiate the warranty
service procedure. Customer shall exhaust all support options before doing so.
Replacement parts or Product will be covered by a 90 days warranty or the remainder of the
Product Warranty Period, whichever period is longer. The Product Warranty Period will not be
extended.
Replaced parts or Product will become the property of RSscan international.
To the extent permitted by applicable law(s) RSscan international does not assume any liability for
loss of or damage to or corruption of data, for any loss of profit, loss of use of products or
functionality, loss of business, loss of contracts, loss of revenues or loss of anticipated savings,
increased costs or expenses or for any indirect loss or damage, consequential loss or damage or
special loss or damage.
This Limited Warranty does not affect your legal (statutory) rights under your applicable national
laws relating to the sale of products.
