
5
Fault ProbableCause Action
Brewing neon does not light, unit will not
brew
The unit is not switched on Check the unit is plugged in correctly
and switched on
Plug and lead are damaged Call a qualied service technician
Fuse in the plug has blown Replace the plug fuse
Power supply Check power supply
Internal wiring fault Call a qualied service technician
Float switch has failed Call a qualied service technician
Brewing neon is lit but unit will not brew Thermal switch is activated Reset thermal switch(es) and descale
the unit
Element failure Replace the boiler
Water coming from under the unit The overow is operating, the tank is being
over-lled
Perform water only” brew to drain
excess water
The coffee is too weak Not enough ground coffee has been used Increase the amount of coffee
Coffee grind is too coarse Reduce the coarseness of the grind
The coffee is too strong Too much ground coffee has been used Reduce the amount of coffee
Coffee grind is too ne Increase the coarseness of the grind
Not enough water has been used Increase the amount of water
The basket is overowing. Coffee grind is too ne Increase the coarseness of the grind
Too much ground coffee has been used Reduce the amount of coffee
Insufcient water pressure Water pipe not connected Connect water pipe to the rear of the
machine.
TROUBLESHOOTING