Customer informaon
Water quality
The quality of the water is an important factor in the
producon of a good and tasty coee. Too much lime or
various avourings can signicantly reduce the quality
of your coee. In this case too, we’re glad to make our
experse available to you. Get in touch with us.
Food suitability
The coee machine is approved for use with the
following foods:
•Drinking water via xed water connecon
•Pure coee beans without roasng addives in the
bean container (no added sugar, etc.)
•Decaeinated, machine-suitable coee powder for
the decaeinated chute (no soluble coee)
For machines with instant module:
•Machine-suitable instant powder
For machines with milk module:
•Milk (2 - 5 °C)
Maintenance and support
With the purchase of a Rex-Royal coee machine you
have opted for the highest quality. Here are some ps
on how to keep your machine in perfect condion for a
long me and how to keep the quality of the coee at an
opmum level all the me.
HACCP – hygiene concept and cleaning instrucons
For a hygienically clean coee machine, the instrucons
in the cleaning instrucons must always be followed.
The cleaning instrucons are a separate document
supplied with the coee machine (see cleaning box). If
required, you can also obtain these instrucons from
your supplier or from our website www.rex-royal.ch.
Thanks to the innovave design, cleaning is quick.
The opmal beverage quality
Observe the general and country-specic hygiene
regulaons for coee, milk and instant products.
•Use only chilled milk at a maximum temperature of
5 °C.
•Only use high quality coee. Try to adapt the type
of coee to your requirements in terms of strength,
variety, roasng, etc.
•Store the coee in a cool, dry place and never leave
the beans open.
•Close the container immediately aer lling the
beans. Never ll the bean container before a long
break (e.g. overnight or over the weekend).
•Only use instant powder suitable for automac
machines.
•Rinse the machine aer a long break.
Service
A professional machine needs professional service. We
recommend that you have the machine serviced once
a year by our well-trained service technicians. Regular
maintenance extends the life of the coffee machine.
In addition, our service professional will check your
machine for optimum quality and functionality every
time. The best care for your Rex-Royal coffee machine
can be guaranteed by a service contract.
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