RT Systems TM3 User manual

TM3 monitoring
unit
installation and
users manual

1
contents
introduction 2
product description 2
document overview 3
product certication 3
related documents 3
physical description 4
inventory 7
additional parts 8
installation 9
install the TM3 unit 9
power cord, network cable
and GSM antenna connections 10
sensor connection 11
temperature sensors 11
ood sensors 11
dry contacts 11
4-20mA sensors 12
relay connection 12
initial configuration 13
before the unit is used operationally the following
minimum conguration is required 13
set the time and date 13
connecting laptop to TM3 14
GSM conguration 15
ethernet/internet conguration (rst time) 17
configuration 19
contact conguration page 20
alarm prole conguration page 21
dry contact alarm conguration page 22
analogue alarms conguration page 24
transmission selection 24
analogue names 25
conguration page 26
4-20mA sensor conguration page 27
self test conguration page 29
temperature sensor conguration page 30
disabled alarms conguration page 32
uncleared alarms conguration page 33
general conguration page 34
camera conguration page 35
SNMP conguration page 36
security conguration page 37
log out page 38
front panel functions 39
temp 39
self test 40
disable/enable all alarms 41
clock 41
enter 41
GSM sms data access 42
view data 45
home page 46
alarm log 47
graph view 48
camera view 49
SNMP 50
maintenance 51
trouble shooting 52
clean the TM3 monitoring unit 53
disposal 53
specifications 54

2
product description
The TM3 Monitoring Unit is a generic environmental monitoring system, capable of interfacing to various
sensors and communicating sensor status on Ethernet (web based), GSM and SNMP. Sensors which can be
connected include NTC temperature sensors, flood sensors, dry contacts and third party 4-20mA sensors.
introduction
The unit can be congured through the web interface and by SMS. Temperature Thresholds can also
be congured on the front panel keypad interface. Sensor levels and thresholds, alarm descriptions,
alarm proles, contact details and communication data are congurable on the unit.
The TM3 Unit is capable of logging alarms and analogue sampled data which can be viewed from the
web interface. Images from a network enabled camera can be viewed on the web interface. Two
onboard relays for controlling external devices and a 12Vdc and 18Vdc power supplies are available on
the unit. The unit has battery backup capability during mains power failure. Onboard SD card saves all
programmed information. In the event of a unit failing the SD card is removed from the faulty unit and
inserted into a new unit and the TM3 is ready to monitor.

3
document overview
The TM3 Unit Installation and Users Manual describes how to install a TM3 Monitoring Unit, how sensors are connected and conguration
of the sensor inputs is performed. It also describes maintenance and fault nding. After performing the installation and conguration
procedures as set out in this document, the TM3 Unit is ready for installation specic conguration and operational environmental
monitoring.
product certification
The TM3 Unit CE certication is pending. The following IEC specications are applicable to the TM3 Monitoring Unit:
nElectrical Fast Transients (EFT) IEC 61000-4-4
nElectrostatic Discharge (ESD) IEC 61000-4-2
nSurges IEC 61000-4-5
nRadiated Susceptibility IEC 801-3
nVoltage Dips and Interruptions IEC 61000-4-11
nConducted Susceptibility IEC 61000-4-6
nEmissions and Harmonics IEC 61000-3-3 and IEC 61000-3-2
nGeneral Products Safety Directive 2001/95/EC
nRoHS Compliance 2002/95/EC
related documents
Unless otherwise noted, the following documentation and software is available on the CD provided with the device or on the applicable
product page on the RT Systems website www.rtsystems.co.za
nInstallation and Users Manual
nICASA Approval Certicate
nGSM Module Certication Data
nIP Set Software
nIOD’s
nTM3 Base Station Programming Software.
Refer to the software help le for installation and users instructions.
nSD card default conguration les
nSNMP mib le

4
front panel
physical description
8 9 11
1 2 3 4 5
10
7
6
item description
1TRM GSM Transmit Indicator
This is a red LED and will light up during GSM transmission and reception.
2TEMP
Temperature setup select key
The temperature sensor thresholds and calibration settings are congured when selecting the TEMP key.
Press twice in succession to calibrate the sensors.
3
Down key
The down key is used to scroll through menus and decrement numerical values during system conguration
and setup.
4Right key
The right key is used to move the cursor to the right during system conguration and setup.
5ENTER
Enter key
Press Enter to enter the telemetry menu where raw input data can be viewed. The Enter key is also used to
save setup data.

55
item description
6LCD Liquid Crystal Display
The LCD displays all the system data.
7GSM
GSM Status Indicator
nFlashing once every second – Initialising, not registered on the GSM network.
nFlashing once every three seconds – Registered on GSM network.
8SELF TEST Self test select key
By selecting the Self Test key the unit performs a sequence of tests to determine its own health status.
9
Up key
The up key is used to scroll through menus and increment numerical values during system conguration
and setup
10
Left key/Clock/Cancel
This is a multifunction key. Press to set up the time and date of the unit. When in a setup menu this key
can be used to move the cursor to the left. This key is also used to cancel menu selections when in a menu
select mode.
11
DISABLE
ALL
ALARMS
Disable All Alarms
By selecting this key all alarms will be disabled. To enable alarms select key or unit enables alarms after
one hour. This will be indicated on the LCD and on the Web interface.

6
item description
1GSM ANTENNA
CONNECTOR SMA connector for GSM antenna connection.
2 VOLTAGE OUTPUT Provides one 18V dc, 50mA voltage output for sensor supply voltage.
34-20MA INPUTS Three 4-20mA inputs available for connecting third party sensors.
4TEMPERATURE
SENSOR INPUTS Four inputs available to connect NTC temperature sensors.
5FLOOD SENSOR
INPUTS Two inputs available for multiple ood sensors in series terminated with a 10k end of line resistor.
6VOLTAGE OUTPUT Provide two 12V dc, 200mA voltage outputs for sensor supply voltage.
7DRY CONTACT
INPUTS Eight dry contacts available for dry contacts.
8DRY CONTACT
INPUTS Seven dry contacts available for dry contacts.
9RELAY OUTPUTS Used for relay controlled external devices.
10 10/100 BASE-T
NETWORK PORT Provides for a 10/100 Base-T network connection with status and link LEDs indicate network trafc.
11 ON/OFF On/Off switch for unit power.
12 INLET FUSE Provides for input power protection. See maintenance parts for fuse rating.
13 AC LINE INLET Provides for the input power connection. See specication on page 54 for voltage information.
back panel
1 2 54 6 7 8 93
10 131211

77
inventory
Inspect the contents of the package to ensure that the parts included match those shown below. Report
missing or damaged contents to RT Systems or your TM3 reseller. However, if damage was due to shipping,
immediately report the damage to the shipping agent.
item description
The shipping and packaging materials are recyclable. Please save them for later use or dispose of them
appropriately.
TM3 monitoring unit
The main component in the shipment.
utility cd
The utility CD contains the Installation and Users Manual, Certication data, TM3 Base Station Programming Software, IP Set Software,
SNMP MIB le, OID’S, SD card default conguration les and Freeware SNMP browser link.
SD card
The SD Card is installed on the TM3 Monitoring Unit and contains default conguration data.
10 position terminal block
Included are six terminal blocks for interfacing to the terminals at the back of the TM3 Monitoring Unit.
GSM antenna
A GSM antenna is supplied. The antenna has a magnetic base for easy tment.
power cord:
A mains lead with BS 546 plug is supplied.
cross-over ethernet cable
The supplied cross-over Ethernet cable is used for interface directly to a laptop.
installation pack
The supplied installation pack consists of 10 cable ties, 4 screws for mounting TM3 unit on 19” rack and 6 cable tie mounts.

8
additional parts
Additional parts are not supplied with the TM3 Unit. These parts are installation specific and are supplied
by the installer.
NTC temperature sensors
Analogue sensor.
humidity/temperature sensor (dry contact)
Alerts are activated by means of a contact closing/opening when threshold is reached.
flood sensor
The water detector will detect potential ood risks in the server room caused by condensation water form air cons or burst
water pipes.
4-20mA current transducer
Monitor the amperage of ups and generator distribution boards.
4-20mA humidity sensor
Monitor humidity in server rooms. High humidity – condensation. Low humidity – static.
smoke detector sensor
An important addition to security and safety. These smoke detectors are easy to install and congure. The smoke detector must be
mounted on the ceiling for maximum smoke detection.
door contact sensor
Monitor and be alerted when there is access to server rooms, server cabinets.

99
installation
install the TM3 Unit
The TM3 Monitoring Unit is enclosed in a standard 1U 19” enclosure. Install the unit in the front of the rack, which requires one U of
rack space. When installing the TM3 Monitoring Unit, take into consideration the following:
symbol description
C
Caution: Only connect approved devices to ports on the unit as directed in this manual. Plugging in other
devices may result in equipment damage.
N
Note: Install the appliance in an environment compatible with the maximum ambient temperature specied
in “Specications” on page 54. Units installed in a closed or multi-unit rack assembly can experience a
greater operating ambient temperature than the ambient room temperature.
N
Note: Install the unit in a way that allows sufcient airow for safe operation.
N
Note: When you install the unit in the rack, be sure that you do not create a hazardous condition due to
uneven mechanical loading. For example, do not use the unit as a shelf.
N
Note: When you install the GSM antenna, be sure that you have good GSM reception. Install the antenna
preferably outside the rack assembly for improved reception.

10
power cord, network cable and GSM antenna connections
symbol description
C
Caution: Before you energise the appliance, review the electrical specications to avoid overloading
the circuit.
C
Caution: Make sure you properly ground the appliance by plugging the power cord directly into a wall outlet
or by verifying the ground path if using a power strip.
N
Note: The power cord provided is to be used only with the TM3 Monitoring Unit.
N
Note: Only use the GSM antenna provided with the unit.
1. Connect the supplied power cord to the AC Line Inlet of the unit.
2. Secure the power cord to the power cord retainer bracket using the tie wraps.
3. Connect the supplied network cable to the 10/100 Base-T Network Port on the unit.
4. Plug the power cord into a power source.
5. Connect the GSM antenna to the unit.

1111
sensor connection
temperature sensors
Connect the NTC temperature sensor at the back of the unit marked “Temperature Sensors” to any one of the available four inputs. Dry
Contact Temperature sensors can be connected to any one of the 15 inputs marked “Dry Contact Inputs”. To extend the temperature
sensor use standard CAT-5 cable to a maximum distance of 100 metres. Tie the cable to the cable support at the back of the unit using
the tie wraps provided.
flood sensors
Use the supplied ood sensors on the TM3 Monitoring Unit. Connect the ood sensor at the back of the unit marked “Flood Sensors”
to any one of the available two inputs. The ood sensors can be extended using standard CAT-5 cable to a maximum distance of 100
metres. Tie the cable to the cable support at the back of the unit using the tie wraps provided. Flood sensors to be installed with the
10k end of line resistor terminated on the last ood sensor.
dry contacts
Third party dry contacts can be used (Normally Open or Normally Closed contact). Connect the dry contacts at the back of the unit
marked “Dry Contacts” to any one of 15 available inputs. Extend the dry contact using standard CAT-5 cable to a maximum distance of
100 metres. Tie the cable to the cable support at the back of the unit using the tie wraps provided. The dry contacts can be congured
active open (HIGH) or active closed (LOW). Follow third party installation instructions provided with the dry contacts.
connect to
TM3 unit 10Ω

12
4-20mA sensors
Use third party 4-20mA sensors as per specication on page 8. Connect the 4-20mA sensors at the back of the unit marked “4-20mA
Sensors” to any one of three available inputs. Extend the 4-20mA sensors using standard CAT-5 cable to a maximum distance as
specied by the sensor manufacturer. Tie the cable to the cable support at the back of the unit using the tie wraps provided. The TM3
Monitoring Unit implements a 100 sense resistor to which the 4-20mA sensor connects. At the back of the unit two 12V (200mA) power
supply and one 18V (50mA) power supply outputs are available for sensor power supply. Ensure that the 4-20mA sensor does not
overload the power supply. Two wire and three wire sensor connections are shown below. 4-20ma sensors that are available: Humidity,
Temperature, Amperage.
two wire sensor connection three wire sensor connection
relay connection
Connect the cable that is connected to external device to the back of the unit to either one of the two relays. Common/Normally Open
or Common/Normally Closed contacts can be used. Relays can be Energised/De-energised by either going into the Dry Contacts Alarms
Conguration Page and selecting 0 = De-energise or 1 = Energise or by sending an SMS command to the TM3 Unit.
+ V= power in
+ S= signal output
TM3 unit4-20mA sensors
+ V= power in
- V= power in GND
+ S= signal output
4-20mA sensors TM3 unit

1313
initial configuration
before the unit is used operationally the following minimum configuration is required
symbol description
N
nSet the unit’s time and date
nConnect TM3 to Laptop
nCongure the GSM settings
nCongure the Ethernet/network
Power up the unit and wait ± 1 minute before starting with initial conguration. An “I” in the right hand corner of the LCD indicates the
unit is busy initialising. “I” will only disappear when the GSM conguration is complete. The default display is displayed on the LCD. The
data available on the default display is the Time, Day and Temperature value of Temperature Sensor 1.
set the time and date
To set the unit’s time and date press the “Left/Clock Key” on the front panel of the unit. The data available for conguration is the Time,
Day of week and Date. Use the Right and Left keys to move the cursor to the data eld which has to be adjusted. By pressing the Up or
Down key the data eld will be incremented or decremented. After all data elds have been adjusted to the correct values, press the
Enter key to store the data.

14
After the Enter key has been pressed the following display will appear for a couple of seconds.
connecting laptop to TM3
nConnect crossover cable from TM3 to Laptop
nSet the local area connection on Laptop
– Internet protocol (TCP/IP) Properties
– General
– Use the following IP address: 192.168.0.49
Access the web interface by opening Internet Explorer (IE) and enter http://192.168.0.50 in the address bar, the login page of the
unit will be displayed on IE. Enter the default administrator user name “admin” and password “admin”, note that all letters are
lower case, the user name and password are case sensitive. The Home Page will appear when logged in.

1515
GSM configuration
The GSM needs to be congured before the unit will be able to send SMSs. This is done on the web interface by performing the following
steps:
symbol description
N
The GSM conguration should be done before the Sim Card is installed in the unit.
From the Home Page of the TM3 Monitoring Unit select Conguration, now select GSM from the options and the following GSM setup
page will be displayed:

16
The following data can be configured:
nCellular Number Enter the cellular number of the Sim card installed in the unit. International
number format is required. The correct number is required for the unit’s Self Test
function to operate correctly.
nGSM Service Centre Number (SMSC) Enter the service provider Service Centre Number in this eld. Obtain number
from the cellular service provider.
nPIN Code Enter the Sim card PIN code. If Sim does not have a PIN then refer to the
section below ‘Steps to add Pin to Sim card.’
nPUK Code Enter the Sim card PUK code.
Select Save to store data on the unit after all elds have been congured. Select Cancel and follow the prompted instructions to revert
back to the previous settings. The data will not be stored in this case.
Insert the Sim card in the unit. Refer to the maintenance section of this manual for the location of the Sim card holder. Wait a few seconds
and the GSM status indicator will start ashing once every 3 seconds and the “I” on the display will disappear.
symbol description
N
If the “I” does not disappear then unit must be switched off and then on to complete initialisation.
Steps to add PIN to Sim card (Steps 2 to 4 may vary on certain Cellphones):
1. Insert Sim into a cellphone
2. Go to ‘Security’ settings.
3. Select ‘Phone and Sim card’
4. Select ‘Pin code request’
5. Change to ‘On’
6. You will be prompted for a PIN number.
7. Enter a unique Pin, Pin will be rejected 3 times.
8. You will be prompted for the PUK number.
9. Enter the PUK number.
10. Enter Unique Pin.
11. Pin will be accepted, then follow the ‘GSM Conguration’ steps.

1717
ethernet/internet configuration (first time)
The unit is shipped with the following default network settings:
nIP Address 192.168.0.50
nGateway Address 192.168.0.2
nSub-Net Mask 255.255.255.0
nDNS IP Address 192.168.0.4
The Ethernet data can be changed and congured on the web interface. Select Conguration on the Home Page icon bar, now select
Ethernet/Internet and the Ethernet/Internet Conguration page appears.

18
The following data can be configured:
nE-mail address 1 E-mail address 1 to where alarm messages can be sent. A tick box is available,
when ticked this address will be used.
nE-mail address 2 E-mail address 2 to where alarm messages can be sent. A tick box is available,
when ticked this address will be used.
nTransmit alarms to e-mail addresses Enable the checkbox to send alarm message to the e-mail addresses provided
above.
nIP Address of TM3 Congure a static IP Address for the TM3 Monitoring Unit.
nSubnet Mask Congure the network subnet mask.
nIP Address of gateway Congure the network gateway IP Address.
nDNS Server IP Address Congure the network DNS server IP Address.
nMAC Address of TM3 A read-only eld which displays the Mac Address of the unit
nFrom e-mail address Congure the unit’s e-mail address.
nOutgoing mail server Congure the outgoing mail server address.
nOutgoing Mail Server (SMTP) Authentication Click on checkbox if SMTP server requires authentication.
nSMTP User name SMTP User name.
nSMTP Password SMTP Password.
Select Save to store data on the unit after all elds have been congured. Select Cancel and follow the prompted instructions to revert
back to the previous settings. The data will not be stored in this case.
The IP Set utility on the CD can be used to set the TM3’s IP Address. Enter the unit’s Mac Address and the required TM3 IP Address.
symbol description
N
While the majority of SNMP servers do not require authentication, in a case where it is required please
provide the information as described in the outgoing mail server (SMTP) authentication section. If you are
using the Microsoft Exhange E-mail Service, a mail box needs to be created and the log in credentials
entered onto the system.

1919
configuration
This section describes generic conguration procedures which are required to congure a unit for a specic operational installation.
Conguring a unit entails the following basic steps by selecting the appropriate TABS on the web interface TAB bar:
Step 1:
Contacts
Set up your contacts in the Contacts Conguration Page. Here you specify all the numbers and
names to which SMSs have to be sent.
Step 2:
Alarm Proles
Set up the alarm proles in the Alarm Prole Conguration Page. This species which alarms have
to be sent to which contacts.
Step 3:
Dry Contact Alarms
Set up the dry contact alarms in the Dry Contact Alarm Conguration Page. Alarm descriptions,
active levels and Enable/Disable settings are done on this page.
Step 4:
Analogue Alarms
Set up the analogue alarms in the Analogue Alarms Conguration Page. Analogue alarms include
the temperature, ood, 4-20mA sensors and TM power supply. Transmission selection, Alarm
descriptions, and Enable/Disable settings are done on this page.
Step 5:
Conguration Page
Miscellaneous conguration is performed in the Conguration Page and include the following:
n4-20mA Sensors where threshold levels are congured
nGSM (refer to Initial Conguration GSM Conguration on page 15)
nEthernet/Internet (refer to Initial Conguration Ethernet/Internet Conguration on page 17)
nSelf Test where a weekly self test is scheduled
nTemperature Sensors, where the temperature sensor sampling period, hysteresis levels and
threshold levels are congured
nDisabled Alarms, where a daily disabled alarms report is scheduled
nUncleared Alarms, where a daily uncleared alarms report is scheduled
nGeneral, the Site identication name is specied as well as the dry contact alarm delay time.
The software version of the unit is displayed in this page
nCamera. A network enabled camera can be viewed on the web – interface. In this page the
camera IP Address is congured. Change the administrator and user passwords in this page
nSNMP conguration is done on this page where access parameters are entered
Step 6:
Security
Change the administrator and user passwords and congure the auto logout on this page.
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